http://kpcareers.org/pleasanton/information-technology-jobs en
Qualifications:

Basic Qualifications:
- Bachelor's degree in Computer Science, Engineering, Telecommunications, or a related discipline and/or 4 years of equivalent work experience.
- A minimum of 10 years of experience in Web support including planning, design, development, testing, installation and/or maintenance of Web environments, portals, sites and/or applications.Candidate should also have broad experience with current Web technologies and standards, and specific expertise in UNIX
- Minimum of five to seven years' information retrieval experience
- Minimum of three to five years Velocity, FAST or other search engine technologies
- Knowledge of XML and XSLT
- Knowledge of and experience with IBM and OpenText (formally Vignette) Portal
- Knowledge of Content Management Systems
- Strong verbal, presentation and written communications skills for technical and business audiences
- Good interpersonal, problem solving, reasoning and analytical skills
- Good negotiation skills
- Self starter with self initiative and direction
- The candidate should have proven coding expertise and excellent analytical and verbal skills
- Must be able to multi-task several simultaneous projects with constantly changing priorities
- Must be interested in improving the ways that people find information online
- The candidate should come equipped with a good understanding of current Web development techniques and technologies
- The candidate will be able to elicit and 'bridge' the needs of end users, business clients, and the technology to suggest solutions and opportunities to clients

PREFERRED EXPERIENCE / KNOWLEDGE, SKILLS /ABILITIES:
- A Master's degree or equivalent experience in Library Science, Information Management, Computer Science and two years in Library Science or Information Management, three to five years of UNIX experience, and at least three year of structured and/or object-oriented programming experience.
- Experience in search usability analysis. Java experience a plus
- Knowledge of multi platform mobile development
]]> Tue, 22 May 2012 16:00:00 GMT 2424265-San-Francisco-Information-Technology
Seeking a team oriented SENIOR ACCOUNTANT who will be responsible for providing financial support to Kaiser Permanente's Information Technology Group (KP-IT). Must be a highly organized professional with proven accounting and analytical skills. Primary focus is the proper and timely recording of financial transactions in the general ledger in accordance with GAAP. Responsible for account analysis, account reconciliations, resolving reconciling items utilizing problem solving skills. Ability to work independently and with other team members or departments to resolve accounting problems/issues. Responsible for meeting monthly due dates to ensure accurate and timely reporting of KP-IT financial data.

Major Responsibilities include:
- Responsible for the proper and timely recording of financial transactions in the general ledger in accordance with GAAP and Kaiser policy.
- Perform monthly analysis and reconciliation of balance sheet accounts, including inter-regional reconciliations.
- Perform monthly and ad hoc reporting to Program Office (PO), KP-IT management and KP-IT finance community in an accurate and timely manner.
- Perform detailed variance analysis on multiple tasks/projects.
- Create and generate financial reports.
- Perform responsibilities in a team environment.
- Document and maintain financial desktop procedures/systems.
- Research and prepare accounting solutions for a variety of problems of moderate scope and complexity.
- Act as information resource to the finance community.
- Assist in audits.
- Follow internal controls and SOX requirements.
- All other duties as assigned by Manager.


Qualifications:

Basic Requirements:
- Bachelor's degree in Accounting or Finance, or 4 years of additional work related experience.
- Minimum of 5 years of progressive accounting experience.
- Experience in general ledger, balance sheet reconciliations, and journal entries.
- Strong analytical, communication and problem-solving skills.
- Working knowledge of GAAP and internal controls.
- Strong PC skills in the Microsoft environment, especially Excel and Word.
- Effective interpersonal skills to work with various levels of staff to deliver a high level of customer support.
- Ability to prioritize work, meet deadlines and perform well under demanding timelines and pressure.
- Excellent verbal and written communication skills.

Preferred Requirements:
- CPA
- Ability to evaluate and recommend solutions on projects/problems.
- Demonstrated ability to create and maintain reports.
- Strong organizational, communication and problem solving skills.
- Ability to work independently and proactively with minimal supervision.
- Strong service orientation and team focus.
- Experience in a large organization.
- Experience with Business Objects, PeopleSoft and Microsoft Access.
- Knowledge of Kaiser's accounting processes, systems and procedures.
]]> Mon, 21 May 2012 16:00:00 GMT 2447890-San-Francisco-Information-Technology
Essential Functions:
- Change Management: Submits items for Governance Approval.
- Manages Vendor's Build/ Issue Tracker.
- Build/Implementation: Designs and builds moderate to complex components and functionality in Production and non Production environments.
- Analysis: Performs analysis, design, and build tasks for new projects that are moderate to complex in scope.
- Performs Complex Issue analysis related to Legacy system issues.
- Support: Troubleshoots complex issues related to Orders, Security, and Clinical Documentation tools that cannot be resolved by an Associate or Intermediate level staff.
- Documents technically complex information with articulation and accuracy.
- Release: Participates in upgrades and Release Notes management and documentation.
- Works with Vendor/Epic on change requests and complex code introduction to the system and assesses impacts accordingly.
- Production Support: Participates in Production Support including on call schedule and off hours support (24/7); troubleshoots issues and determines root cause
- Project Management: Responsible for planning, managing and organizing medium level scope project components or initiatives, typically pertaining to individual work assignments.
- Communication and Documentation: Maintains and updates Application configuration documentation. Communicates with a broad variety of individuals on a broad variety of complex projects and issues which impact the area of management and expertise.
- Security, SOX, Compliance, and Change Management: Follows established security, SOX and Compliance protocols and procedures.
- Works with Epic on Change requests and complex code introduction to the system and assesses impacts accordingly
- Provides periodic informal work guidance/direction to, and training of team members.
- Has limited informal supervisory responsibility.

Qualifications:

Basic Qualifications:
- 3+ years related experience in Application Configuration, relevant Technical setting, Relevant Healthcare setting, Medical Office setting, system implementation and/or installation.
- Specific experience with EPIC or other EMR, CPOE, Revenue Cycle content and/or industry expertise.
- 4-year degree in related field or equivalent experience.
- EPIC or other applicable vendor certification (Cerner, EMR/Clinical Application).
- Must Acquire EPIC Certification within 4 months.
- Knowledge and/or direct experience in business / operational area supported by application preferred.]]> Mon, 21 May 2012 16:00:00 GMT 2003278-San-Francisco-Information-Technology
The PM will represent projects regularly to executive leadership, and must have solid communication skills and the ability to convey strategic value of technical projects to business. Most projects within Information Security are national, so the ability to work with teams across regions is required. This requires presenting to executive leadership at a regional level, and getting buy in from regional IT representatives. Communication skills are key in this environment, so the ability to develop communications plans and execute them is very important.

In addition, the PM will need to work with the team on continuous team and individual improvement, as we mature our PMO, and be ready and willing to teach and mentor as needed with our staff. Further training in security may be required, so any successful PM will be required to learn and certify in security as the need arises.

Project managers in Information Security also manage the finances around their projects. Complete competence in financial forecasting, tracking, and reporting is required. A grasp, at all times, of the financial status of your project is required.

Information Security utilizes Microsoft Project Server and SharePoint. A successful PM is required to have experience with SharePoint, and have an expert level understanding of both MS Project, and the MS Office Suite.

Finally, a successful PM in Information Security must be professional, yet personable. As a small team, we expect the PMs to have a close relationship of support. The expectation is that you are there to help the other team members, and can expect the same in return.
Essential Functions:
- Manages large complex projects or multiple projects of moderate to high complexity.
- Total Managed Project Budget up to $15 million.
- Project Complexity can be multiple sites and up to 20integrated work sites.
- Manages development of project plans and/or coordinates development of project plans across multiple independent projects.
- Demonstrates knowledge, experience and use of change management process and impact on business.
- Responsible for accurate time reporting for a project.
- Provides consulting for business partners for business case development.
- Directs the quality/testing strategies for the project. Evaluates best practice recommendations and trade-off scenarios to enhance the Project Quality Plan.
- Determines program resource requirements and procures resources.
- Assigns work, sets priorities, provides guidance in the completion of tasks and review of program deliverables.
- Proactively communicates with enterprise-wide projects to plan and manage project interdependencies.
- Responsible for applyingthe risk management process.
- Develops requirements and technical specifications for RFPs.
- Manages all phases of the project delivery life cycle and consults for other projects.
- Determines the impact of current/existing technologies on the project.
- Develops solutions to problems of unusual complexity, which require a high degree of ingenuity and innovation, using independent judgment to accomplish objectives.
- Designs communication plan frameworks to be used by project managers within context of overall program/project being managed.
- May manage 4 - 7 project managers across regions.
- Manages a combined project team of up to 100 resources.
- Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
- Provides managerial responsibility for two or more teams or departments, which may be managed by employees with formal supervisory responsibilities.
- Provides on-going coaching, enabling team members to develop and improve skills and capabilities that support the effectiveness of the department/function.
- Recognized as authority in project management across IT.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 8 years of Project Management experience.
- Demonstrates understanding of, and knowledge in IT methods and project management, and applies this in all stages of project.
- Advanced knowledge (broad expertise or unique knowledge) of policies, practices and systems.
- Advanced knowledge of MS Project, MS Office, and MS SharePoint
- Viewed as functional expert in field within KP.
- Applies advanced principles, theories, and concepts.
- Sustains strong ongoing relationships with client middle and senior management during projects.
- Leverages project management experience and knowledge by acting as tutor on relevant training or by providing on-project PM learning to team members.
- Having broad expertise or unique project management knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
- Ability to influence others and build strong partnership with others.
- Team and Service oriented.
- Service Oriented.
- Demonstrate strategic thinking.
- Ability to deal with people dynamic with minimal guidance.
- Ability to resolve conflict with minimal guidance.

Preferred Qualifications:
- Healthcare industry knowledge
- Information technology experience
- Should have managed project budgets of up to $15 million
- Project Management Professional (PMP) from the Project Management Institute (Highly Preferred).
- Identifies individuals who can competently practice as a project manager leading and directing project tasks.]]> Sun, 20 May 2012 16:00:00 GMT 2305162-San-Francisco-Information-Technology Kaiser Permanente is seeking an experienced Manager to lead the IT Infrastructure Design Services Group. This is a senior level, customer facing role, leading a team of infrastructure technology subject matter experts who provide internal consulting services to clients in the healthcare and supporting business areas throughout Kaiser Permanente.

You will lead a team with accountability for the Infrastructure Design systems delivering critical IT services to healthcare providers and patients. You will be accountable for designing solutions for the entire technology stack including hardware and software platforms for server, storage, clustering, data replication, disaster recovery, application, database, and messaging platforms. In addition you will lead infrastructure optimization initiatives, and contribute to the development of system/platform roadmaps. At least 5 years relevant experience in this role is required. Healthcare background and experience is preferred. Experience working in an outsourced systems management environment is preferred. Must be able to effectively multi-task, and succeed in a fast paced environment, along with effectively dealing with ambiguity and time constraints.


Qualifications:

This position requires a seasoned leader who possesses experience with, and deep technical knowledge of, large scale enterprise class technologies including: IBM pSeries/AIX; VMWare; X86, Cloud, Citrix, WebSphere Application Server, WebSphere MQ, WebSphere Message Broker, Network Infrastructure, IBM/EMC/NetApp SAN and NAS storage, High Availability/Clustering solutions, Disaster Recovery and data replication technologies (SRDF, etc). In depth experience with requirements based infrastructure design and implementation processes are essential.

Expertise in the delivery of infrastructure and processes implementing IaaS is desired, as is prior experience leading the implementation/utilization of private cloud, automated provisioning, pre-provisioned infrastructure, and supporting design patterns to streamline infrastructure fulfillment.

People management skills are necessary including employee selection, development, coaching, goal setting, and evaluation. This position requires excellent communication skills and a high level of diplomacy.


In addition to the above description the following qualifications are also required.
- Expertise leading project teams in the development, capture, and analyses of system requirements and logical solutions designs which are used to identify appropriate infrastructure platform solutions (sizing, server, storage, clustering, application/database platforms, etc) to address the IT infrastructure needs of the project.
- Expertise in the development and documentation of Non-Functional/System requirements.
- Expertise in the development and documentation of Logical Solution Designs.
- Expertise in the development and documentation of Physical Infrastructure Solution Designs.
- Expertise in traceability mapping and documenting design decisions relative to requirements. .
- Expertise with Infrastructure Design processes and Infrastructure Design Patterns.
- In depth knowledge of and direct experience with capacity planning, forecasting, and management.
- In depth knowledge of and direct experience with large scale system performance tuning including memory, JVM, database, and SQL.
- At least 15 years IT experience with increasing levels of responsibility with a minimum of 5 years experience managing in a similar role.
- Must possess excellent communication skills with experience communicating in professional manner
- Must be flexible and a team player.
- Must possess strong initiative and be highly self motivated.
- Bachelor's degree is required with emphasis in Computer Sciences, Information Systems, an engineering discipline, business, or related field.
- Must be able to produce high quality documentation to develop, deliver, and present critical system artifacts and design documents - Powerpoint, Word, Visio, Excel.
- Must be open to flexible work schedule to remain in-step with project and organizational needs.
- Occasional travel may be required.

Desired Qualifications:
IITL Foundations Certification
TOGAF Certification
Prior work experience with major consulting firm
Good understand of Cloud Services
Experience with IAAS, PAAS]]> Sat, 19 May 2012 16:00:00 GMT 2441740-San-Francisco-Information-Technology
Responsible to ensure operational Clarity ETL quality and timeliness for all regions. Works directly with the vendor staff for ETL quality, error resolution and problem-solving. Supports the Clarity Operations team with participation in designing and implementing new operational model processes and practice. Interface with the client, analyze business needs, determine business solutions and implement appropriate system configurations and changes to applications/software.

Essential Functions:

Responsibilities include but may not be limited to:

- Responsible to ensure operational Clarity ETL quality and timeliness for all regions.
- Identifies areas for systems improvements and assists with determining priorities of systems upgrades and enhancements.
- Collaboratively works with the vendor partners, clients and other Technical Specialists to streamline work flow and processes.
- Oversees collaboration with implementation teams to ensure that Epic release changes, testing and implementation, are performed to quality standards.
- Evaluates potential projects and assigns Technical Specialists to the team and reports on progress.
- Utilizes analysis to collaborate with users, analysts and consultants to determine solutions and required configurations to meet business requirements.
- Change request management including cost estimation, project documentation and user training.
- Designs and runs reports, gathers statistics and makes presentations regarding the supported software.
- Manages internal or vendor ETL work for implementations into production, makes adjustments as necessary.
- Identifies areas for work flow and process improvements. Vets ideas with vendor and KP teams and works through applications improvements to implement.
- Understands the impact of the application on the organization and interdependencies. Articulates and communicates this impact to other employees and Business Partners. Leads discussions on organizational impact to lead to application optimization.
- Provides professional/technical guidance to team members.
- Engages in matters requiring coordination across functional lines.
- Serves as a technical/professional mentor to team members.
- Ensures the delivery of work for the team.


Qualifications:

Basic Qualifications:

- Bachelor's degree in MIS, CS or a related field and/or 4 years of equivalent work experience.
- A minimum of 12 years of professional experience in analysis of complex business requirements, systems upgrades, workflows and application capabilities.
- Thorough knowledge of ETL processes, especially those of the Epic application.
- Considered functional expert in field, if within KP.
- Frequently contributes to the development of new theories, practices and methods.

Preferred Qualifications:

- Knowledge of clinical workflows in the healthcare industry.
- Knowledge and/or direct experience in business / operational area supported by application.]]> Wed, 16 May 2012 16:00:00 GMT 2437024-San-Francisco-Information-Technology Kaiser Permanente
Pleasanton, CA
The OneLink Program is a program wide initiative to replace our aging legacy finance and supply chain applications across the program with a suite of primarily PeopleSoft (now Oracle) applications. The Project Management team partners with Kaiser Permanente's national KPIT organization, National Financial Systems, and business partners to understand the strategic direction and priorities of their businesses and assumes end-to-end accountability to ensure delivery of IT solutions and services that provide the highest value in support of that strategic direction. The Plan Manager in the Project Management Office (PMO) will manage the integrated project plan and schedules ensuring on-time completion of commitments, on-budget resource management, and provide project management metrics.

This position requires a dynamic and energetic project manager/senior coordinator with a strong customer service orientation who will be responsible primarily responsible for project schedule management but will also collaborate with Track management on communication, risk analysis, quality assurance and team management. Proven expertise in creating and maintaining detail resource-loaded, project schedules with an understanding of SDLC methodologies. Strong client relationship building skills are essential, as is the ability to manage highly complex, large-scale project schedules with multiple inter-dependencies. Familiarity with ERP and Business Reporting implementations, budgets, work plans and schedules, and deliverable and responsibility matrices is critical. PMI certification is a plus. Large scale experience with ERP programs and ERP business reporting is required, as is hands-on MS Project software expertise.

Additionally, candidate will also support and maintain program Sharepoint sites - setting up new sites as required, maintaining existing sites, troubleshooting issues and performance.
Essential Functions:
- Create and maintain Business Reporting Track project schedules, following appropriate methodology and planning standards and processes; load dates and resources to fully build out schedule for all phases of the project.
- Ensure the accuracy and quality of the Business Reporting Project plan, which consists of multiple concurrent regional implementations.
- Meet customer expectations, including:
Ensure the Plan Management team meets SLA's for OneLink Track and Vertical Plans
Provide excellent customer service to OneLink Track and Vertical leadership as measured by customer satisfaction surveys
Produce OneLink plan management metrics / dashboard / trend reports
Deliver Status Reportingthat meet the needs of IT and OneLink PMO leadership
- Actively participate in process improvement initiatives in support of the OneLink Program, including:
Implementing new and changed plan management processes (i.e., Build, Monitor/Control, Close, Reporting / Status on all Schedule / Resource areas) including providing review and feedback of proposed changes
Ensuring OneLink Plan Management processes integrate successfully with Issue Management, Project Change Management and related PMO processes
Utilizing all agreed upon Process Changes for Plan Management
- Act as Change Agent for PMO Project Management Process. Ensure continued alignment between IT and Finance processes Alignment for OneLink Program voice and adoption Lead across the Program Team, including:
Participate in General and impacting Process meeting to represent OneLInk
Participate within OneLink Team to align with PMPA initiatives where appropriate
Work to adopt PMPA initiatives as advocate for OneLink Program
- Participate in defining and maintaining controls and standards to ensure schedules are built in a consistent manner, effectively maintained and appropriately backed up, including:
Baseline schedules according to PMO guidelines and implement appropriate monitor and control processes into the schedules
Ensure project plan deliverables are built into the schedules appropriately and coach track team as necessary on deliverable responsibilities, dependencies, templates, etc.
Ensure established PMO controls are implemented within the schedules
Coordinate initiation of new plans, ensuring budget and resource needs are understood and communicated
- Support and maintain OneLink program SharePoint sites which includes:

Site Maintenance and Administration: Provide day-to-day SharePoint Administrative support and maintenance for the OneLink Program.
o Create/Maintain user accounts & permissions
o Monitor disk space utilization and capacity; work with IT to address any disk space issues
o Develop and present site usage metrics and surveys as requested

Service Request and Defect Resolution: Respond to OL SharePoint service, defect and change requests. Maintain all issue, defect and change request logs. Submit and monitor service requests for Technical and Architecture support as needed.
Site Design and Customizations: Contribute expertise around overall site design and integration of the SharePoint capabilities.
o Create SharePoint sites and site collections
o Work with team leads and/or managers on site Design ('look and feel')
o Provide direction on content structure, use of views, customized lists, etc.
Training and Education: Create and Maintain a 'OneLink SharePoint Support/Training' site
o Publish FAQ's
o Develop and Maintain Training Material as needed
o Provide Training on the navigation and use of OL SharePoint sites as requested

Qualifications:

Basic Qualifications:
- Bachelor's degree in Computer Science, Information Systems or Management Information Systems or equivalent experience.
- 7+ years progressive experience as a project coordinator/manager that includes managing schedules for implementations of large, complex projects with multi-million dollar budgets and direct experience in client relationship management.
- Strong customer focus and excellent verbal and written communication skills
- Broad understanding of ERP and ERP Business Reporting projects
- Advanced experience with Microsoft Project
- Ability to establish strong relationships and influence successfully in a matrixed environment
- 2 years Sharepoint administration experience and expertise

Preferred Qualifications:
- PMI Certification
- Advanced MS Project skills with experience in fully resource loaded planning
- Understanding of the health care and insurance industry
- Familiarity with Clarity PPM tool (Workbench)
- Advanced Sharepoint administration experience]]> Wed, 16 May 2012 16:00:00 GMT 2436995-San-Francisco-Information-Technology
This position will support the delivery of testing services, Continuous Improvement / Quality Assurance and other TCoE activities related to achieving enterprise-wide consistency of processes and tools. This role will focus on Nationwide Health Information Network initiatives such asImaging and Bio-Medical device integration. This role will also support other critical initiatives as needed.

Essential Functions:
- Will work on significant and unique issues where continuous improvement (CI) analysis of situations, or data, requires an evaluation of intangibles
- Support the development of comprehensive and strategic business cases with cost/benefit analysis of proposed projects that are used at management and executive levels for funding and scope decisions.
- Analyze current business processes and functional requirements for gaps, value streams, and capability.
- Prepare analytical and operational documentation to communicate and validate the analysis, then construct and/or improve operational processes within the QA/Testing space supporting organizational continuous improvement efforts.
- Direct the analysis of enterprise-wide or very complex client needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.
- Act as a liaison between business clients and technical staff on complex projects.
- Lead or support matrixed teams collaborating on continuous improvement projects that cross over organizational boundaries.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or 4 years of equivalent work experience A minimum of 10 years of experiencewith CI, QA/Testing
- Experienceusing SixSigma, CMMI, Lean, ITIL, Kaizen, or change management processes for delivering successful efficiency implementations.
- Experience with root cause analysis methodologies with hands on experience leading teams through the full RCA lifecycle of problem definition, data gathering, root cause identification, corrective action definition, corrective action implementation/tracking.
- Exceptional statistical analysis and metrics creation, executive presentation, process modeling, and requirements elicitation skills.
- Must have excellent written and verbal communication skills with expectations to interface with Business and IT leaders.
- Fundamental knowledge of core industry QA/Testing concepts as applicable to waterfall and agile development frameworks.
- Consulting experience leveraging quality control analytics, statistical analysis, and continuous improvement methodologies is essential.
- Expertise with Visio, Excel, PowerPoint
- Statistical Analysis skills/tools
- Experience with Cost/Benefit or ROI analysis
Preferred Qualifications:
- 4+ years of SixSigma, Lean, CMMI svc/dev, or ITIL experience
(Certifications in the above disciplines)
- 3+ years of Epic Product (design, build, integration, test, PM)
- Graduate Degree
- Healthcare industry software product knowledge is highly desired.
]]> Tue, 15 May 2012 16:00:00 GMT 2433432-San-Francisco-Information-Technology The Security Information Management Information Protection Senior will implement, and manage the toolsets of the Security Information Management Team. The Security Information Management team is responsible for providing log management, file integrity monitoring, security information management, reporting, and system integration services to a variety of customers.

Required Skills and Knowledge:
- Demonstrated knowledge of Incident Response processes and best practices
- Demonstrated knowledge of information security threats and analysis.
- Ability to provide senior level security event correlation
- Senior level knowledge of Windows and *NIX platforms and networking
- Senior level knowledge of security technologies including: Anti Virus, IDS/IPS, Firewalls, Web Filtering and Data Exfiltration systems
- Must be well organized and possess excellent interpersonal, customer service, communication, and documentation skills
- Informed of the latest in security trends, threats, and industry resources such as CERT, SANS, D-Shield, etc.
- Demonstrated ability to work well as a team and independently.
- Ability to perform with little to no supervision
- Ability to participate in technically focused teams
- Experience implementing Security Tool Architectures
- Proven ability to work effectively with management, staff, vendors, and consultants
- Experience with programming/scripting (REGX, PERL, JAVA, XML, Python, C, C++, SQL)
Desirable Skills
- Senior Level experience with manipulation of structured and unstructured data
- Experience with large volumes of data management and information extraction/manipulation
- Senior Level Vulnerability and Threat analysis skills
- Experience with system administration and performance management
- Experience with database implementation, and performance management


Qualifications:

Basic Qualifications:
- BS in computer science or other related fields is required, or additional 4years of relevant work experience
- 5 years of information systems experience is required with at least
- 2 years information security experience performing information security event management system implementation and administration
- Experience with Federal, State, Local and other regulatory requirements (HIPAA/SOX/PCI)

Preferred Qualifications:
- Information Security certifications such as CISSP and GIAC
]]> Tue, 15 May 2012 16:00:00 GMT 2429241-San-Francisco-Information-Technology This Project Management Associate will establish a collaborative relationship among Program and Project principles by coordinating, and assisting in various components needed to define, develop, and deploy projects, programs, or tasks as related to application development efforts. This role will support and coordinate with the senior project lead to provide project transparency through tracking, analysis, and reporting using Excel, Powerpoint, and MS Project. Additional responsibilities include coordinating schedules and activities, placing eProcurement orders for hardware/software supplies and services, compiling and analyzing project reports, and tracking project/program progress and results.

Essential Functions:
1. Overall: Support Lead Project Manager level or higher while learning and verifying PM skills knowledge set.
2. Assist Project Managers with KP-IT Project Management tracking and reporting requirements.
3. Propose alternative solutions to identified gaps and obstacles in current project initiation and reporting processes.
4. Monitor CLARITY(RPM) and assist PM with monthly status updates.
5. Review CLARITY (RPM) for compliance with IT-Oversight policies.
6. Create Remedy service requests for PM edit rights in Open Workbench and in CLARITY.
7. Prepare and submit Purchase Orders and Capital Requests through eProcurement.
8. Create or update SLA's, SOW's and Recharge Agreements.
9. Provide Open Workbench Resource reports.
10. Assist PM with ad hoc reporting requirements for IT-Oversight (ie, regulatory or business mandates).
11. Partners with Financial Analysts on analyzing capital and non-capital reports for reporting project/program actual and committed dollars.
12. Develops and maintains project document library and other project/program repositories.
13. Assist PM's in creating and distributing various project documents required by IT-Oversight.
14. Participates in project team meetings and assist in documenting action items, user requirements, and project schedules.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- Less than one year of experience in project management, or a minimum of 5 years project coordination experience.
- Proficient in Microsoft Word, Visio and Powerpoint. Advanced skills with Excel, including knowledge of establishing filters, pivot tables, and linking cells between worksheets. Experienced and familiar with Microsoft Project, including establishing dependencies, resources, and resource loading.
- Must have excellent communication skills, be well organized, detail oriented, good planning skills, be problem solving/analytical, self-directed, team focused, and results oriented individual
- Professional and business appropriate conduct
- Understands risk management concepts


Preferred Qualifications:
- Knowledge of Lotus Notes, Open Workbench, Remedy, MS Access, Sharepoint, and Ariba








]]> Mon, 14 May 2012 16:00:00 GMT 2429274-San-Francisco-Information-Technology
The Senior Financial Analyst position within the Financial Reporting and Costing group is located at our Pleasanton, CA Campus and is responsible for providing reporting and analytical expertise and support to our IT Business Partners. In this role you will develop analytical reporting in support of IT's financial goals as well as ad hoc and change management projects as assigned in a timely and professional manner. You will support the monthly reporting and analysis process across the IT organization, maintaining Service Level Agreements with both internal (IT) and external (KP) clients. You will identify and prepare evaluations on a variety of complex and diverse subjects including formal presentations of IT's financial results through both statistical and operational analysis. You will participate in the development and maintenance of performance metrics, measurements, methods, targets and reports; assist in identifying performance improvement opportunities by identifying key business issues; create financial models and make recommendations. You will partner closely with the IT finance team to improve financial analysis, reporting, and other financial processes. You will not only ensure that proper processes and deadlines are met, but will also develop and implement internal processes and procedures to support and comply with IT finance policy and procedures.
Essential Functions:
Responsibilities include but may not be limited to:
- Support monthly close activities on a monthly basis in a timely manner. Ensure proper processes and deadlines are met, develop and implement internal processes and procedures to support and comply with IT financial policy and procedures.
- Prepare concise and informative analysis for internal and external reporting partners.
- Partner closely with the IT finance team to improve financial analysis, reporting, and other financial processes. Act as a significant information resource.
- Participate in the development and maintenance of performance metrics reporting; assisting in identifying improvement opportunities. In addition, provide ongoing recommendations on the use and interpretation of analysis, reports, methodologies, systems and source data.
- Prepare ad hoc analysis and reporting as needed.
- May also include identifying, initiating, researching and preparing financial models and/or analysis on a variety of complex and diverse projects and problems (e.g. financial, statistical, operational, and costs/benefit analyses) supporting strategic initiatives.


Qualifications:

Basic Qualifications:
- Bachelor's degree in Finance or Accounting or 4 years of equivalent work experience.
- A minimum of 5 years of financial planning and analysis experience in successively responsible roles including the ability to demonstrate experience modeling and financial data analysis.
- General knowledge and understanding of accounting rules and principles.
- Experience designing and implementing report modifications and improvements.
- Import and export of data and graphics files from multiple databases or data warehouses to develop complex financial and management reports, tables and charts.
- MS Office 2007 Suite - requires advanced level proficiency with MS Word, Excel (pivot tables, v-lookup, h-lookup, charts) and PowerPoint.
- Strong analytic and problem solving skills; high level of accuracy.
- Strong communication (written and verbal) and interpersonal skills with ability to keep track of communications with multiple clients simultaneously.

Preferred Qualifications:
- Knowledge of Kaiser Permanente's systems and financial tools desired, including Business Objects Xi and Cognos.
- Understanding of IT business rules and how those rules translate into financial systems and financial reporting.
- Demonstrated ability to work in a collaborative, team environment. - Excellent interpersonal teamwork skills; service oriented.
- Proven initiative and self-directed style.
]]> Sun, 13 May 2012 16:00:00 GMT 2339283-San-Francisco-Information-Technology
Essential Functions:
The Research and Quality Directorate

The Research and Quality group is forming in 2011 and 2012. It will provide comprehensive IT partnership efforts for Community Benefit, Research & Health Policy; and the Quality and Care Delivery Excellence organizations. We will coordinate and provide leadership across the IT organization for the technical work, information management solutions and collective intelligence delivered for these organizations.
Our focus will be to provide strategic, tactical, and operational leadership which supports the IT planning and delivery for these business and clinical organizations. We will be delivering some IT projects directly and coordinating with other BIOs on the programs and projects they are delivering. Our goal is also to provide an overall IT planning and coordination function as this group forms.
We actively participate and contribute in Industry, KP, and KPIT wide initiatives in the areas of data usage and governance, information management, privacy and security, service oriented architecture, data analytics and visualization, information modeling, and data access controls.

Intern Project:
Support the research and quality portfolio organization's strategic leadership responsibilities, ensure development and innovation technology delivery related tasks assigned to the portfolio of research and quality are completed in a timely manner, perform weekly executive status reporting requirements, represent the program in communications with program direct reports and external program constituents, and support research and quality directors in the analysis of project health metrics.
1. Provide meeting support including organization, facilitation, minutes creation and action item tracking for different audiences
2. Executive Status Report Roll-up and Distribution
3. Communications Coordination and Production
4. Research and quality Program Wide Meeting Preparation and Meeting Minutes
5. Research and quality portfolio presentation creation & management
6. Upkeep for various project and program databases as needed
7. Data request, contract and procurement tracking as needed
8. Research and Quality Multi-Year Planning and Funding Package Distribution & Communication


Qualifications:

Basic Qualifications
- College students pursuing a Bachelor's Degree.
- 3.0 GPA
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Preferred Qualifications:
- Honesty, integrity and demonstrated customer-focused interpersonal skills and attitude.
- Models and reinforces ethical behavior in self and others, maintains confidences, admits mistakes, conducts business with honesty, shows consistency in words and actions, and follows through on commitments.
]]> Thu, 10 May 2012 16:00:00 GMT 2424231-San-Francisco-Information-Technology .
The Manager of Nursing Informatics provides boundary spanning leadership between Patient Care Services (PCS) and KPIT to promote evidence-based, highly reliable, efficient and safe patient care. This individual will lead cross functional and inter-professional teams in the Clinical Transformation Program to foster innovation and continuously improve the way care is delivered across the care continuum. This nursing leader will collaborate with a variety to stakeholders to transform care with the intelligent use of data, analytics and performance improvement tools. The Manager of Nursing Informatics focuses on transforming information into knowledge and leading change integrating technology with patient care. This role will focus on care delivery transitions to promote seamless patient-centered care. This role will be a key leader in developing the infrastructure for effective and efficient health information technology that support s the nursing vision of extraordinary nursing care- every patient, every time.

The Manager of Nursing Informatics will be accountable to the Director of Clinical Informatics with a matrix relationship to the Vice President of National Patient Care Services. The primary responsibility is to develop, implement and evaluate strategic and tactical programs that leverage technology to optimize clinical operations and improve efficiency.

Essential Functions:

- Provide leadership to the Clinical Transformation Program that assesses and continually improves the way patient care is delivered at all levels of the organization blending people, processes and technology.
- Champion the redesign of clinical workflow and processes essential for the adoption of new technology.
- Design systems that are interoperable, patient-centric, user friendly and focused on quality outcomes.
- Partner with nurse executives, innovation and advanced technology and KPIT to lead technology changes that advance quality care across the continuum.
- Lead the Ambulatory Nursing Governance Group (ANGG) and leverage KP HealthConnect and enabling technology to improve population care.
- Collaborate with regional and national PCS to transform nursing education to include informatics competencies.
- Translate the impact of health care reform, policy and quality initiatives into practice and care delivery.
- Develop business cases that demonstrate the value proposition of new technologies to improve care delivery or clinician workflow.
- Work collaboratively across the organization to examine data standards and interoperability requirements affecting standardization, efficiency, cost, quality or service.
- Foster collaborative relationships- externally and internally- to optimize quality results and positive team work
- Utilize data mining and advanced analytics to ensure that data, information and knowledge form the basis of 21st nursing practice.
- Recognize the impact of change and strategically plan communication and education with national and regional PCS.
- Collaborate with clinical, quality and performance improvement leaders to conduct clinical informatics research.

Key management activities include strategic planning, creative problem solving, project management, team building and customer service. The success of this role depends on the ability to establish credibility among national, regional and local stakeholders.

The Manager of Nursing Informatics will work collaboratively with KP IT, National and Regional PCS, Quality, AR&L, Risk, Reporting & Analytics, , KPHC governance groups, Physician Peer Groups and others to establish operational best practices and standards of care.

Qualifications:

Basic Qualifications:

1. BA/BS degree in a related field and/or 4 years of equivalent work experience.
2. A minimum of 5 years of progressively responsible management experience in following areas: planning, budget/financial management, staffing.
3. A minimum of 5 years experience in nursing informatics, with emphasis on managing a wide range of large hospital-related projects
4. Experience in strategic planning and execution. Ability to analyze and assess organizational needs. Knowledge of design, development and implementation of project plans and programs. Ability to negotiate and manage agreements and resolutions. Experience in examining and re-engineering operations and procedures, and developing and implementing new strategies and processes
5. Exemplary written & verbal communication and interpersonal skills.
6. Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Ability to participate in and facilitate group meetings.
7. Understanding of both the business and the clinical aspects of health care delivery including the importance of the evolution of information systems as a component of clinical operations management.
8. Work requires willingness to work a flexible schedule. 25-30% travel may be required.

Preferred Qualifications:

1. A BSN and Master Degree in Nursing with additional formal training or advanced degree in nursing informatics
]]> Tue, 08 May 2012 16:00:00 GMT 2414982-San-Francisco-Information-Technology
Job Role:
The Systems Programming Lead role includes the design, development, installation, integration, testing and performance monitoring of IAM systems software products and applications. Also includes systems development and ongoing engineering and higher level support. You'll work with developers, QA teams, Operations and project managers. You will develop strategies and communications for internal and external stakeholders, and lead efforts as necessary.

Essential Functions:
- Robust knowledge of Identity and Access management processes, technologies, and how they integrate
- Perform detailed analysis of systems and develop recommendations for improvement
- Partner with key business stakeholders to improve the overall quality of identity data
- Manage release branches
- Build and sanity test release binaries

Qualifications:

Basic Qualifications:
- Bachelor degree or higher with an emphasis in Computer Science or related discipline (or additional 4 years of relevant work experience)
- 8 or more years of experience in Engineering, Identity Management, and/or Information Security, including 3-5 years in a Lead or Architect role
- Proven track record of stabilizing large, complex implementations and implementing engineering best practices
- Excellent written and verbal communication skills, including a strong ability to conceptualized and document complex systems for non-technical audiences
- Strong troubleshooting and problem-solving skills
- Passionate about improving business processes through developing tools and automation
- Knowledge of Identity Management applications (Oracle Identity Manager, Tivoli Identity Manager, Sun Identity Manager, or similar)

Preferred Qualifications:
- Experience designing and integrating business processes and workflows with IT services (BPEL, Oracle SOA Suite) in the context of Oracle Identity Manager (OIM) and Oracle Identity Analytics (OIA) product suite.
- Solid experience customizing and maintaining identity management and provisioning platforms (OIM / TIM / Sun Identity)
- Experience implementing and configuring Oracle Enterprise Manager, Oracle Business Intelligence Publisher and WebLogic
- Knowledge of LDAP technologies (Tivoli Enterprise Directory, Active Directory)
- Knowledge of Authorization technologies (BitKOO, Oracle Entitlements Server, or similar)
- Successful track record architecting, designing and developing J2EE/JEE web applications
- Knowledge of Access Management applications (Oracle Access Manager, CA Siteminder)
- Strong understanding of information security fundamentals in the identity and access management space
- Clear understanding of application development best practices, with a focus on Java technologies
- Working knowledge of access management platforms (TAM, OAM, SiteMinder or similar)
- Intimate understanding of RDBMS and LDAP technologies
- Proven experience analyzing, authoring and reviewing identity management designs
- Experience working with ETL technologies (Tivoli Directory Integrator, Clover ETL, or similar)
- History working with Eclipse/RAD, SVN/CVS and Apache Ant
]]> Mon, 07 May 2012 16:00:00 GMT 2414985-San-Francisco-Information-Technology
The Compliance, Legal and Regulatory Affairs team supports key business organizations within the Corporate Services (CS)Portfolio of Kaiser Permanente's Information Technology organization. In addition to Legal and Treasury being key business partners, the expanded team supports National Compliance Office and all related compliance areas: Payment Card Industry and Revenue Cycle data marts.

The National Legal Department provides legal advice and representation on a wide range of legal issues affecting Kaiser Permanente. It is a national legal organization comprised of 8 practice groups led by Practice Group Managers plus the Office of Board and Corporate Governance. Based on Kaiser Permanente strategic imperatives, the Legal department is defining their business strategy. This role will facilitate and contribute to this definition at the same time considering the technology roadmap and solution definition to meet this business strategy.

Under the leadership of the Treasurer, the Treasury serves as the corporate finance arm for each of the regions and subsidiaries, and the Kaiser Permanente Program as a whole. One of the key initiatives this role will support is the definition of the long term payment strategy for implementation across the organization. Payment Card Industry compliance sustainability is a key component of the sustainable and yearly roadmap for Treasury area.

Role Overview
The Director, for Legal and Treasury sub-portfolios; is part of Compliance, Legal and Regulatory Affairs (CLRA) team. The role will provide strategic, tactical, and operational leadership to support the IT planning and delivery to the Legal and Treasury business organizations. This person will manage 7 resources.

The role will manage Information Technology strategic planning and analysis, client and relationship management, and day-to-day operations that include finance, performance, and delivery management. The role will also participate and contribute to healthcare industry, KP, and KPIT wide initiatives in the areas of data usage and governance, information management, privacy and security, data analytics and visualization, information modeling, and data access controls. This role will work collaboratively with the managers and directors of these areas to ensure standardization, process improvement, alignment of strategic plans, and be a change agent.

The role will work directly with people at all levels of the organization to ensure the work is funded and conducted within IT guidelines. The position is expected to support the leaders and principals of each of these sub-portfolios as it relates to delivery execution metrics, data reporting and analytics regarding delivery productivity, business case support, facilitation of prioritization activities, interfacing to sub-committees, and engagement with Shared and Managed Services partners including procurement functions.


Responsibilities:

- Manage both Strategic and Operational aspects of treasury and legal business areas
- Build strong and effective relationships within and across KP and KPIT
- Translate business imperatives into technical needs to successfully deliver outcomes
- Act as a champion for Legal and Treasury to business and IT organization and stakeholders
- Be a strong liaison and effectively interpret business imperatives to IT and IT outcomes to business partners and stakeholders.
- Support administrative, operational and management activities in support of team outcomes
- Mentor and guide large matrixed teams while resolving key issues and conflicts
- Supports the development and maintenance of business cases, supporting required materials by governance
- Create and manage Roadmaps and Cross-Functional Program Timeline Alignment
- Manage and track multiple data request from internal and external sources to ensure that they are completed in an accurate and timely manner.
- Support the development, analysis, and reporting across business areas for the specialty exception based monthly meetings including: Finance, Quality, and Delivery, as well as the CS Transformation Meetings.
- Handle Crisis Management/Risk Mitigation; takes ownership of issues and initiates critical escalations and works with Senior Leadership effectively to drive to resolution.
- Facilitate problem solving sessions within the organization and drive problems to resolution.
- Encourage and model the open of expression of diverse ideas and opinions. Serves as a role model for communication and provides professional/technical guidance to team members. Influences others regarding new and existing concepts, processes and/or methodologies.
- Structures process improvement/re-engineering effort for sustainability and broad acceptance.

Minimum Qualifications:

- 8 or more years of progressively responsible management experience in healthcare IT planning, budget/financial management, and staffing.
- 8 or more years of related IT experience including IT Project Management, Program Management, Facilitation, Coordination of Complex Initiatives, and Business Case development including KPI (key performance indicator) identification and benefit realization documentation
- Bachelor's degree or four years of additional equivalent work experience
- Experience and track record delivering processes in a large organization.
- Financial Analytics: Experience managing project, program and or departmental budgets, funding agreements, cost tracking documentation, financial reporting, invoicing and accounts payable.
- Excellent verbal and written communication skills, with significant experience in strong communication and presentation creation.
- Excellent MS Office knowledge and project delivery methodologies.


Preferred Qualifications:

- Demonstrated experience and excellence in complex performance reporting
- Must have outstanding communication skills at managing a diverse portfolio of projects through the entire life-cycle utilizing varied approaches from agile to waterfall.
- Must be highly collaborative and able to work across organizational boundaries to achieve business and technology goals.
- Proven Champion that drives change management through continuous portfolio management processes and quality improvement across the organization through metrics, trend analysis, best practice and standards adoption, and integration of lessons learned.



Qualifications:

Basic Qualifications:
- 8 or more years of related IT experience including IT Project Management, Program Management, Facilitation, Coordination of Complex Initiatives, and Business Case development including KPI (key performance indicator) identification and benefit realization documentation
- Bachelor's degree or four years of additional equivalent work experience
- Experience and track record delivering processes in a large organization.
- Financial Analytics: Experience managing project, program and or departmental budgets, funding agreements, cost tracking documentation, financial reporting, invoicing and accounts payable.
- Excellent verbal and written communication skills, with significant experience in strong communication and presentation creation.
- Excellent MS Office knowledge and project delivery methodologies.
- Ability to be a thought leader and change collaborator within the department and other CS BIO sub-portfolio's


Preferred Qualifications:

- Demonstrated experience and excellence in complex performance reporting
- Must have outstanding communication skills at managing a diverse portfolio of projects through the entire life-cycle utilizing varied approaches from agile to waterfall.
- Must be highly collaborative and able to work across organizational boundaries to achieve business and technology goals.
- Proven Champion that drives change management through continuous portfolio management processes and quality improvement across the organization through metrics, trend analysis, best practice and standards adoption, and integration of lessons learned.
]]> Sun, 06 May 2012 16:00:00 GMT 2399499-San-Francisco-Information-Technology Some key business initiatives and programs are:
eServices
Guarantor Statement Redesign
Computer Assisted Coding (CAC)
Metrics & Analytics for Revenue Cycle (MARC)
Claims Optimization

The key focus of the design and delivery teams is to support our business partners to conceptualize, define, design, test, implement and support the revenue cycle initiatives applications.


Essential Functions:
- Support program management of large, complex national projects for the Revenue Cycle Technology organization at Kaiser Permanente
-Tasks may include maintaining project plans, documenting meeting minutes, maintaining RAID (Risks, Actions, Information, Decisions) logs, support project financial management, including staffing plans and budget forecasts, preparation of powerpoint presentations, updates to workbench tools to manage of resources and key milestone
- Build strong working relationships with business and IT partners in the National and Regional areas
- Personnel management, including contract staff, includes allocating and overseeing work, ensuring accuracy and overall maintaining a professional reputation

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 8 years of IT Project Management
- A minimum of 5 years of IT program management
-Proficient in MS Office suite, including Word, Excel, Project, Visio and Powerpoint
- Demonstrated experience in managing projects within financial forecast and to meet schedule and scope projections
- Working knowledge of Software Development Life Cycle (SDLC) and standard industry practices for project management
-Excellent verbal and written communication skills]]> Wed, 02 May 2012 16:00:00 GMT 2399464-San-Francisco-Information-Technology
The position works closely with members of the applications development, technical architecture, and data center organizations on performance and capacity issues. It also assists in the forecast of future capacity requirements. The position assists in the development of models of existing systems to project the impact of proposed changes / additions.
Responsibilities Include:
- Baseline capacity utilization for infrastructure
- Convert demand forecast to technical capacity requirements
- Trend and model expected utilization based on capacity forecasts
- Develop capacity forecasts for towers
- Develop capacity management options / alternatives using capacity optimization and provisioning models: virtualization, load balancing, cloud, shared services, managed services
- Validate and agree capacity management options with business and IT stakeholders


Qualifications:

MinimumQualifications Required:
- BA/BS Computer Science, Information Technology, Business or other related field
- 5+ years experience in capacity planning
- Experience in analyzing and understanding platforms and towers in terms of data center resources
- Experience in developing forecasts based on the trends and volumes provided by business demand forecasts
- Experience in producing periodic capacity requirements forecast documentation
- Gather tower utilization stats
- Develop hardware plan related to projections
Functional/Technical Knowledge & Skills Required:
- Working knowledge of platforms, servers, storage and network infrastructure (Wintel, Unix, mainframe and storage expertise)
- Working knowledge of data centers in terms of power, cooling, floor space
- Strong quantitative skills with the ability to discern quality of information and patterns in data
- Ability to develop professional relationships with internal business units
- Ability to interpret complex information, provide informed analysis, develop recommendations and educate stakeholders on implications to support decision making
- Track actual usage to projections
Preferred Experience and Skills:
- Experience in the managed healthcare industry is a plus
- Consulting background executing similar functions
- MA Information Systems Management preferred. CPSM Certification, ITIL v3 and Capacity Management a plus
]]> Wed, 02 May 2012 16:00:00 GMT 1675803-San-Francisco-Information-Technology
The Senior Financial Analyst will assist with supporting Infrastructure Non-Network Projects for the IT Infrastructure Finance team. This position is responsible for assisting the team on leading financial projects and to become a subject matter expert on financial projects related to Non-Network Infrastructure. The analyst will work with KP-IT finance as well as business partners on initiatives that produce process improvements, analysis of variances and special requirements of the IT Infrastructure Finance team. The individual will assist with financial analysis in support of multiple financial and operational initiatives, be a change agent for strategic planning and process improvement, and operate in a professional and ethical manner at all times.


Essential Functions:

- Perform special projects/studies of moderate to complex scope as directed
- Support business case development and analysis
- Assist in the development of financial models
- Develop, improve and enhance financial reports, models and databases
- Initiate investigation of budget and forecast variances, cost trends and utilization patterns and perform analysis
- Work autonomously but collaboratively with teammates and clients
- Be a change agent for strategic planning and process improvement
- Design analytical reports and prepare financial trend and data analysis reports
- Will be accountable for the coordination, compilation, and verification of analytic interpretation of financial reports and analyses
- Develop spreadsheet and PowerPoint decks for presentation and analysis of financial reports
- Identify operational impact from analytical findings
- Monitor compliance with policies and procedures related to financial management, budget systems and related automated systems
- Partner with Finance counterparts in all organizations to improve financial analysis, reporting, budgeting and forecasting processes
- Travel (10%) within the local area or possibly between SCAL and NCAL


Qualifications:

Basic Qualifications:

- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- A minimum of 5 years of finance experience.
- General knowledge and understanding of accounting rules and principles
- Strong interpersonal and communication skills, both oral and written, with ability to keep track of communications with multiple clients simultaneously
- Excel skills including Pivot Tables, V Look-up formulas and IF statement formulas
- Experience with PowerPoint presentations
- Strong overall analytic and problem solving skills
- Demonstrated ability to work in a team environment
- Ability to work under tight deadlines with a high level of accuracy
- Proven initiative and self-directed style
- Confidentiality concerning all information and projects


Preferred Qualifications:

- MBA or equivalent
- Experience developing business cases for large scale multi-million dollar projects using cost/benefit analysis, cash flow and NPV analysis
- Proficient in budgeting and reporting software applications including Cognos and Business Objects
- Proficiency with MS Access
]]> Tue, 01 May 2012 16:00:00 GMT 2399483-San-Francisco-Information-Technology
The Senior Financial Analyst will assist with supporting Infrastructure Network Services for the IT Infrastructure Finance team. This position is responsible for assisting the team on financial topics and to become a subject matter expert on financials related to Network Infrastructure. The analyst will work with KP-IT finance as well as business partners on initiatives that produce process improvements, analysis of variances and special requirements of the IT Infrastructure Finance team. The individual will assist with financial analysis in support of multiple financial and operational initiatives, be a change agent for strategic planning and process improvement, and operate in a professional and ethical manner at all times.


Essential Functions:

- Support business case development and analysis
- Assist in the development of financial models
- Develop, improve and enhance financial reports, models and databases
- Initiate investigation of budget and forecast variances, cost trends and utilization patterns and perform analysis
- Work autonomously but collaboratively with teammates and clients
- Be a change agent for strategic planning and process improvement
- Design analytical reports and prepare financial trend and data analysis reports
- Will be accountable for the coordination, compilation, and verification of analytic interpretation of financial reports and analyses
- Perform special projects/studies of moderate to complex scope as directed
- Develop spreadsheet and PowerPoint decks for presentation and analysis of financial reports
- Identify operational impact from analytical findings
- Monitor compliance with policies and procedures related to financial management, budget systems and related automated systems
- Partner with Finance counterparts in all organizations to improve financial analysis, reporting, budgeting and forecasting processes
- Travel (10%) within the local area or possibly between SCAL and NCAL


Qualifications:

Basic Qualifications:

- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- A minimum of 5 years of finance experience.
- General knowledge and understanding of accounting rules and principles
- Strong interpersonal and communication skills, both oral and written, with ability to keep track of communications with multiple clients simultaneously
- Excel skills including Pivot Tables, V Look-up formulas and IF statement formulas
- Experience with PowerPoint presentations
- Strong overall analytic and problem solving skills
- Demonstrated ability to work in a team environment
- Ability to work under tight deadlines with a high level of accuracy
- Proven initiative and self-directed style
- Confidentiality concerning all information and projects

Preferred Qualifications:

- MBA or equivalent
- Experience developing business cases for large scale multi-million dollar projects using cost/benefit analysis, cash flow and NPV analysis
- Proficient in budgeting and reporting software applications including Cognos and Business Objects
- Proficiency with MS Access]]> Tue, 01 May 2012 16:00:00 GMT 2399482-San-Francisco-Information-Technology
The Lead Financial Analyst is a client-facing role and high-level subject matter expert responsible for IT finance issues and processes. This individual will provide financial analysis to ensure that clients' needs are met accurately, and in a timely and professional manner. This position is responsible for the strategic analysis that informs business cases, budgets, forecasts, and long-term plans, while working with KP-IT business partners responsible for scenario planning, business case development and strategic analysis requirements of the IMG-IPD, SOX and ITAM organizations.

Essential Functions:

- Prepare the annual budget and monthly forecast in conjunction with the client
- Analyze and comment on month-end financial results, provide variance analysis, research and resolve financial irregularities, and ensure transparency
- Develop financial models to support strategic initiatives
- Prepare concise and informative presentations of your analysis to senior management to inform and to educate/persuade
- Be a change agent for strategic planning and process improvement
- Prepare Ad hoc analysis and reporting
- Participate in the development and maintenance of performance metrics, measurements, methods, and targets; assist in identifying performance improvement opportunities. In addition, provide ongoing recommendations on the use and interpretation of analysis, reports, methodologies, systems and source data, acting as a significant information resource
- Analyze project business cases as needed, challenge financial spending and savings assumptions and participate in special projects as needed
- Partner with Finance counterparts in all organizations to improve financial analysis, reporting, budgeting, and forecasting processes. Lead cross-functional teams to solve issues


Qualifications:

Basic Qualifications:

- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- A minimum of 8 years of Finance experience.
- 5+ years of related experience including the ability to demonstrate experience analyzing, modeling, and forecasting financial data, including a thorough understanding of financial statement construction and analysis. Experience in budgeting/forecasting and long range planning. Knowledge and understanding of accounting rules and practices required.
- A minimum of 1 year experience in business case development for large scale multi-million dollar projects using cost/benefit analysis, cash flow and NPV analysis, scenarios and sensitivity analysis.
- A minimum of 1 year of large capital project finance experience.
- Results driven and can deliver under pressure.
- Excellent demonstrated interpersonal and teamwork skills.
- Strong communication skills (written and verbal).
- Proven initiative and self-directed style.
- Proficiency with MS Office, Word, Excel, PowerPoint.
- Ability to travel 10-25% within the local area and between SCAL & NCAL

Preferred Qualifications:

- 1 year of experience of activity based costing or project costing experience
- Working knowledge of Kaiser Permanente's systems and financial tools
- Proficiency with MS Access
- Working knowledge of Cognos, Business Objects, SAP, or Hyperion
- MBA or equivalent]]> Tue, 01 May 2012 16:00:00 GMT 2399481-San-Francisco-Information-Technology
The Integration Developers who make up this group analyze the integration requirements, message structures, and data processing needs in order to develop the proposed integration solution. Work products include integration components, unit testing and testing support for the EIS/SOA organization.

The Integration Developer - Consultant Specialist is a seasoned engineer, primarily responsible for developing integration solutions, troubleshooting issues and assisting with code reviews to ensure the optimal solution has been delivered. This individual will leverage their knowledge of industry best practices and KP infrastructure to continually improve internal development procedures and standards. As needed, this individual may assist other developers with development challenges and be called upon to assist with critical troubleshooting and bug resolution. When needed, the senior may provide input to solution designs and communicate technical details to business partners. Seniors apply industry best practices regarding Service Oriented Architectures and system modeling in order to satisfy business and technical requirements by developing a reusable, manageable, and cost-effective integration framework.

Responsibilities
- Perform hands on development of integration solutions on a variety of platform
- Research and resolve technical issues and recommend appropriate interventions/modifications as needed
- Ensure work processes and products meet KP IT standards
- Conduct root cause analysis to prevent reoccurrence of issues
- Assist development of the EIS/SOA reference architectures and patterns
- Recommend integration best practices and assist with system modeling



Qualifications:

Basic/Minimum Qualifications

- Bachelor's degree or 4 years of equivalent work experience.
- 10 years of progressive IT experience, with demonstrated success in software design or development of large, complex applications preferably in health plans or managed care organizations.
- 7 years experience with Java, J2EE, Web App Server (preferably WAS 6/7), Web Services, WSDL, XML.
- 7 years experience developing Top down XML driven Web Services using industry standard frameworks JAX-WS or Spring-WS with eclipse based IDE (RAD 7).
- 5 years experience using frameworks such as log4j.
- 4 years experience with WS testing tools SoapUI, VuGen or SoapScope.
- Strong hands on experience with XML manipulation techniques like JAXB
- Thorough understanding of WSSecurity..

Preferred Qualifications

- Experience developing RESTful services is HUGE plus.
- Experience with Healthcare and/or insurance industry and/or implementation of HealthCare or Insurance systems.
- Excellent written and verbal communication, consulting and presentation skills at all levels of management.
- Demonstrate a high level of judgment and risk taking to make appropriate decisions for diverse, sophisticated and undefined issues;
- Ability to work effectively under aggressive deadlines and in challenging settings.
- Experience working in large organizations with cross-departmental teams.
- Customer service and results oriented while maintaining a team focus approach.
- Excellent problem-solving, strategic and systems analysis and complex decision making skills.
]]> Thu, 26 Apr 2012 16:00:00 GMT 2384105-San-Francisco-Information-Technology The candidate will represent Information Security in the assessment as well as research, development and implementation of technologies, techniques, and process improvements pertaining to initiatives that require information security guidance. The candidate will have close working relationship with both IT and the Business. The candidate will work directly with project personnel as well as business management teams. The ability to communicate in both technical and business terms is crucial. As subject matter expert, the candidate must be able to articulate information security requirements and risks in business language.
General Requirements

Provide project leadership for security related engagements related to vulnerability management, security configuration management, security metrics, and GRC integration concerns.
Assist in designing and delivering comprehensive remediation workflow and reporting solutions to customers.
Ability to apply data visualization and statistical best practices to enterprise risk reporting.
Excellent analytical skills to compliment strong written and verbal communication skills.
Excellent interpersonal, motivational, organizational, persuasive and project management skills.
Proven ability to work effectively with management, staff, vendors, and external consultants
Proven ability to communicate technical issues to technical and non-technical business area representatives.
Understanding of security risk assessment methodologies. Ability to assess both technical and business risks as they pertain to information security.
Provide project leadership for security related engagement related to vulnerability management, configuration management, metrics, and GRC integration concerns.
Understanding of regulatory climate and industry standards such as SOX, HIPAA and PCI.

Technical Requirements

Drive the extension of integration, big data, and business intelligence toolsets for systems assurance, metrics and GRC related programs
Solid understanding of basic statistical methodologies and how to apply them to real world problems.
Assist in designing and delivering comprehensive remediation workflow and reporting solutions to customers.
Provide senior level database support for multiple OLTP and OLAP systems
Plan and execute on mitigation and remediation effectiveness testing.
In-depth knowledge of web application security and industry best practices (i.e, OWASP, WASC, etc), as well as SDLC.
Ability to program and script in various languages (i.e., Python/Perl, Ruby, Java, shell scripting, .Net).
Working knowledge of vulnerability and configuration assessment technologies.
Good understanding of enterprise level network and infrastructure security technologies from tier one vendors..
Expert knowledge of hardening Unix, Linux, Mainframe, Windows and other enterprise level platforms.
Good understanding of sound security practices around the deployment and operations of cloud computing, virtualization, mainframe and database technologies.


Qualifications:

BS Degree in Information Systems, Computer Science, Engineering, Science, Mathematics or equivalent combination of experience and formal education, or additional 4 years of work experience.
10 years of hands on experience in two or more of the following: application security, network security, or platform/OS security in engineering, architecture or consulting capacity.
Formal training and general certification in the security field, both vendor agnostic and vendor specific (such as CCIE, CISA, CISSP, GIAC)
Security generalist experience: Deploy and maintenance of vulnerability management, NIDS, HIDS, AV, security configuration management, GRC, Security Metrics Project management experience with the security domain]]> Thu, 26 Apr 2012 16:00:00 GMT 2418092-San-Francisco-Information-Technology
Key Duties & Responsibilities:
Work with Business Partners to maintain and enhance our efforts to provide the very best IT experience possible.
Participates in the analysis, troubleshooting of problem and definition of efficient, cost effective application solutions; responsible for write functional requirements and logical and physical technical specifications
Contributes to task identification, work effort estimates, work schedules for application changes, maintenance activities and new projects
Contribute knowledge and technical guidance to 24/7 outsourced production support team including code and design walkthroughs
Provide software development guidance and support, serve as a technical/professional mentor to team members and outsourced 24/7 production support team
Oversee development of project plans, assigning/tracking of development assignments
Act as first point of technical escalation - Identify and escalate any issues that arise; communicate technical issues and project assignment statuses clearly
Ability to influence others, Build strong partnership with others, Team Oriented, Service Oriented, Demonstrate strategic thinking, Ability to deal with people dynamics with minimal guidance, Ability to resolve conflict with minimal guidance, and be a Thought Leader


Qualifications:

Basic Qualifications:
Bachelor's degree in IT, or 4 years of additional work related experience.
Minimum of 8 years of IBM Mainframe development and support experience.
Demonstrate working experience in analysis and troubleshooting of problem definitions within business processes in order to define functional requirements and technical specifications.
Working experience with COBOL, CICS, IMS, IBM DB2, SQL tools, ability to write and review SQL scripts.
Demonstrate working experience with Microsoft SQL Server components and database management skills.
Demonstrated Experience or knowledge of legacy or IBM mainframe system modernization initiatives
Proven ability to communicate well, both orally and in written form, with senior management, business partners and technical staff. Strong interpersonal interactions skills
Ability to perform as a team player with the motivation to take on multiple challenging tasks.
Experience working with 3rd party augmented staffing/application support model and offshore resources
Ability in understanding different viewpoints while being pragmatic in problem solving and issue resolution
Knowledge or awareness of mainframe technology integration options, distributed systems, SOA, and/or application development trends in mainframe technologies

Preferred Qualifications:
Analysis and programming experience with Kaiser Clinical Applications.
Experience with legacy applications and Interfaces to Health Connect System.
Exposure in developing enterprise Java applications, server side development (EJB, JSP, JMS, etc).
Exposure with development in interactive development process, ie RUP, Agile SCRUM or XP
]]> Mon, 23 Apr 2012 16:00:00 GMT 2198053-San-Francisco-Information-Technology Data governance includes all components of data usage, access, transmission and exchange, storage, retention, archiving, and sharing. It includes all data associated with applications, databases, data warehouses, data marts located on servers, desktop computers, laptops, notebooks, tablets, smartphones, and all mobile devices. Data governance includes people, process, and technology. It also will transcend IT, Health Plan, and Care delivery business organizations, and the Permanente Medical Groups.
This is a position that will require leadership and guidance for executives, technologists, and users. This position will require significant strategic and tactical expertise in the technology, processes, and methods to define and design data warehouses and data marts that will take advantage of new emerging technologies such as virtualization, cloud computing, and mobilization. It will require dialogue and engagement of database vendors, competitors, and research firms within the health care industry as well as defense, intelligence, financial, and retail sectors. In addition, this position will require knowledge of open source technologies, and the use of open standards.

Essential Functions:
- Create a data governance strategy, socialize that strategy within IT and KP and ensure that strategy is implemented within regions and portfolios.
- Create data governance oversight processes, coordination teams, and performance metrics to measure success.
- Conduct monthly assessments of data quality, prepare monthly data quality reports, and create data quality remediation action plans.
- Represent AIMI by participating in BIO business strategy sessions, represent AIMI in discussions with BIO business partners reference data warehouse needs.
- Coordinate data warehouse needs across regions and portfolios, and maintain knowledge in changing data warehouse vendor technology.
- Create enterprise, solution, and project specific data warehouse architectures based on defined business needs.
- Create data warehouse governance teams and prepare metrics to measure data warehouse effectiveness.
- Create a strategy to consolidate data warehouses, socialize that strategy with BIOs and business users, and implement that strategy.
- Prepare PAC/RAC initiatives to begin implementing the data warehouse and data mart consolidation initiatives.
- Use data obtained from the data governance forums to create new architectures to enable consolidation and virtualization of data warehouses and data marts within existing and planned investment opportunities for new applications and service development.

Qualifications:

Basic Qualifications:
- BS/BA in Computer Science, Information Management or Business Information Systems.
-Minimum of 15years of experience in IT dealing with complex data environments, including data security, data administration, data modeling and governance.
- Minimum of 5years of experience delivering data governance strategy.
- Minimum of 5 years of experience leading large-scale multi-million-dollar programs/projects.
- Deep knowledge of data warehouses and data marts, mainframe and client/server infrastructure.
- Proven experience translating complex technologies and database architectures into terms relevant to business partners.
- Proven negotiation skills.

Preferred Qualifications:
- Experience leading a large IT organization to SOA governance.
- Experience designing data governance in a cloud environment.
- Experience writing publications or delivering lectures on the topic of data governance trends.]]> Wed, 18 Apr 2012 16:00:00 GMT 2362656-San-Francisco-Information-Technology
Job Responsibilities
- Manage and develop standardize reporting structure on resource tracking and allocation.
- Assist project managers and managers in all project management tracking and reporting requirements.
- Assist the VP of Claims with the day-to-day support in processes and workflows that will improve project assessment efficiency and the integrity of management metrics.
- Work closely with the Executive Directors on developing a standardized report and metrics to manage their core and investment projects and budgets. Makes recommendation for standards and consolidates data for Claims sub portfolio.
- Propose and implement alternative solutions to identified gaps and obstacles in the current processes. Suggest improvements and create new value-added data/metrics and/or eliminate non-essential items.
- Develop and maintain SharePoint. This role will be the department coordinator for this team's data repositories.
- Provide analysis needed by management to know specifically what requires their attention.
- Support management in understanding the success rate of their goals through objective metric analysis and reporting - includes dashboard reporting.
- Plan and execute communication strategies and materials.
- Monitor progress of cross-team deliverables.
- Coordinate forums like project reviews, architecture reviews, labor forecasting reviews, etc.
- Monitors and ensures people processes are consistently met. Recommend process improvements.
- Working relationships outside of Claims organization include Human Resources, Finance and other IT functional organizations.


Qualifications:

Basic/Minimum Qualifications
- Bachelor's degree or 4 years of equivalent work experience.
- 12 years of experience in documenting functional requirements, analyzes business process, and develops business cases to support IT solutions.
- 5 as a project analyst providing analysis and metrics reporting on ITprojects/programs.
- 5 years of financial, planning, budget and forecasting and analysis, and decision support experience.
- 5 years experience developing and implementing IT project reporting and metrics.
- 3 years experience driving standardization and refinement of processes and procedures.
- Must have strong detailed, analytical thinking, problem solving, financial analysis, and results oriented skills.
- Must have strong consulting and verbal and written communication skills.
- Proficient in customer and client relations including team focus, influence, partnership and collaboration.
- Must have excellent Microsoft skills using SharePoint, Visio, Excel, Word, PowerPoint, etc.
- Demonstrated experience in successfully influencing complex organizational initiatives involving multiple functions and multiple IT units.
- Ability to work within high performance teams that are geographically dispersed within a matrixes organization.
- Must be a self starter and can operate independently with minimal supervision.
- Ability to work under pressure in a fast paced environment and meet tight deadlines.
- Identify and escalate situations requiring urgent attention.
- Ability to work with ambiguity and drive results.

Preferred Qualifications
Previous experience working in the Healthcare Insurance Industry, with information technology a plus.]]> Sat, 14 Apr 2012 16:00:00 GMT 2349655-San-Francisco-Information-Technology
The Kofax Technical Engineer will play a key role in leading efforts to plan, design, implement and sustain the Kofax shared infrastructure for use by multiple business and application areas. The Kofax shared infrastructure will capture millions of documents annually, and include a highly complex, high volume architecture that must be closely monitored 24x7x365. The successful candidate will also be responsible for establishing sustaining production support operations for the Kofax shared infrastructure, ensuring that excellent service is delivered to our business units in an effective and efficient manner.

This position is located at Kaiser Permanente's Technology Campus in Pleasanton, CA.

Essential Functions:
- Be the primary technical team member to plan, design, install, configure, monitor, support, and enhance the Kofax shared infrastructure.
- Function as a hands-on technical engineer performing test and production implementation off-hours and on weekends, when needed, as well as participating on production application support and incident resolution.
- Work with fellow IT team members to design and implement continous process improvements for preventing and auditing production application incidents.
- Plan and manage assigned projects or tasks, including progress reporting and issue/risk management.
- Coordinate and manage the work assigned to other IT production support resources, as and when needed.
- Plan, coordinate, and perform scheduled software and hardware patches, upgrades, or enhancements.
- Engage end-users to triage issues and gather the necessary data to hand-off to technical resources for further analysis.
- Communicate, on a regular basis, with senior management and IT and non-IT stakeholders to report status, address issues/risks, obtain approvals/support, or share information.
- Be a thought leader for creating improved production support, system monitoring and diagnostics processes.
- Monitor, on a regular basis, the health of the Kofax shared infrastructure, as well as the existing Vignette infrastructure, e.g., disk space usage, system uptime, software/hardware maintenance patches, license consumption.
- Prepare, review and maintain application support documentation.
- Maintain adherence to KP IT Incident, Problem, and Change Management standards and guidelines.


Qualifications:

Basic Qualifications:
- Ten or more years of work experience in IT in a technical or production support role in a medium to large-sized organization.
- Minimum of 3 years of hands-on experience installing, configuring, managing and supporting Kofax Capture modules in a mid-sized or large distributed enterprise environment.
- Ability to work effectively as part of a team or independently without close supervision.
- Ability to effectively plan, multi-task and handle multiple projects or assignments concurrently.
- Excellent analytical and problem solving skills, with experience triaging and resolving technical issues/problems.
- Excellent oral and written communication skills.
- Strong customer service orientation and motivated self-starter.
- Ability to work off hours or on weekends as required.
Preferred Qualifications:

- Bachelor of Science degree in Computer Science, Engineering or comparable discipline.
- Hand-on experience working as a Kofax technical engineer using various modules and tools that include Kofax Transformation Modules, Network Services, Export Connectors, Import Connectors and Communication Services.
- Deep expertise of the Kofax Capture product, its functionality, configuration, integration and customization.
- Kofax Capture 10 Technical Solutions Specialist Certification.
- Hands-on experience designing, implementing and supporting advanced component-based document imaging and forms processing solution using Kofax Transformation Modules.
- Hands-on experience with the installation and configuration of Kofax servers and clients; assignment of licenses and volume to remote locations.
- Hands-on experience implementing enterprise functions such as enhanced reporting and monitoring for automated problem isolation and notification.
- Good understanding of TCP/IP, Windows environment and its GUI conventions (Server 2008).
- Experience using standard IT tools such as: Microsoft Office, Microsoft Project, Remedy for Incident, Problem and Change Management, RPM, Lotus Notes.
- Experience with defining methods to optimize efficiency and accuracy in classification, separation and extraction of data; defining a reference set for testing using the Extraction Benchmark Tool.
- Experience with reviewing and creating detailed level technical design and architectural documents.
- Experience facilitating meetings and conference calls with a large technical and non-technical audience, both in-person and remote.
- Experience installing and configuring Windows server-based software.
- Experience installing software patches or performing upgrades on server-side Kofax software.
- Experience working in a matrixed organizational environment with cross-functional teams.
- Additional pluses: extensive Unix and Linux system administration experience with scripting and database skills; software development using Java, .Net or VBscript, experience with OpenText/Vignette document management platform; experience as a Technical Project Manager; Healthcare industry experience; experience with document publishing, document archival, or document distribution and fulfillment.
]]> Fri, 13 Apr 2012 16:00:00 GMT 2347873-San-Francisco-Information-Technology The Health Plan BIO is responsible for managing the delivery of systems and technologies that support Kaiser Permanente's Health Plan strategies and operations. Within the Health Plan, the Membership Systems sub-portfolio supports critical business capabilities such as benefit administration, customer contract management, member enrollment, member dues billing and payment processing and reconciliation. Membership Systems currently supports the California, Ohio, Georgia, Hawaii, Colorado, Northwest regions, and Consolidated Service Centers in Denver, Colorado and San Diego, California.


Essential Functions:

We are seeking a results driven and customer service focused Senior Project Manager to join our team of dedicated professionals. This position will provide Project Management support to the Program and Product Management team, our regional business partners and Membership Systems Executive management. The Project Manager is accountable for meeting financial and schedule commitments for all IT projects and to communicate effectively with business stakeholders, team members, and KP-IT management to ensure that IT services are delivered according to scope, schedule and budget.

You will be required to know or learn KP-IT's program and process methodology, execute it within the established KP and KP-IT organizational framework and mentor other project managers and team members
Additionally, the Sr. Project Manager will be required to effectively understand and communicate with team members responsible for both IT infrastructure (networks, servers, desktops) and applications.

You must also be a self starter, who is a dynamic and energetic team leader, to identify needed resources, define roles and responsibilities, and ensure assignment of key project participants.
Essential Functions:
Responsible for overseeing all aspects ofa project, ensuring the delivery of IT solutions and services that provide the highest value in support of our regional and national Business partners.
Project planning, Project financial management, Project schedule management,Project resource management, communication.
The ability to manage complex, large-scale projects with overlapping schedules and multiple inter-dependencies.
The ability to deal with ambiguity and operate in a virtual team environment.
Responsible for overseeing projects that may include mainframe, distributed and SOA components.
The ability to work within a waterfall or agile methodology.
Minimal travel may be required.

Qualifications:

Basic Qualifications:
- B.S. degree in Computer Science, Information Systems or Management Information Systems or equivalent experience.
- Minimum 5 years of information technology experience that includes a broad understanding of both IT infrastructure and application projects through professional services consulting and/or project/program management.
- Minimum 5 years of progressive experience as a program/project manager that includes managing implementations of large, complex projects with multi-million dollar budgets.
- Demonstrated track record in leading multiple teams through both overlapping and sequentially related projects.
- Demonstrated strong customer focus and client relationship building skills
- Must possess excellent verbal and written communication skills
- PMP certification

Preferred Qualifications:
- Healthcare experience is a plus
- Healthcare Reform project specific experience a plus
- Membership sub portfolio experience a plus
- COGNOS forecasting tool experience a plus
]]> Tue, 10 Apr 2012 16:00:00 GMT 2339260-San-Francisco-Information-Technology Essential Functions:
- Lead the service lifecycle management operation for an enterprise Service Catalog (Service Request Management) tool that supports the delivery of IT services for over 160,000 Kaiser Permanente employees
- Manage the pipeline of incoming requests for new services, modifications to existing services and retirement of obsolete services
- Create and maintain training documentation for new service builders
- Coach/mentor more junior team members in developing services for Kaiser Permanente
- Serve as a subject matter expert on the enterprise Service Catalog team
- Develop cross-initiative/service integration plans; facilitate complex discussions across multiple departments and functions to arrive at simple, customer-facing descriptions of IT services
- Lead review and design concept work for new services and develop and document designs for solution integration and implementation.
- Define services from an end-to-end, bundled perspective and be able to describe the inputs, outputs, deliverables, resources and timelines required for each task
- Manage the execution of multiple deliverables for each service to include a high-level process diagram, cost model, service description, support model, Operational Level Agreements (OLAs), and fulfillment process
- Work with Subject Matter Experts, Business Owners and Customers to help negotiate estimated fulfillment times (OLAs) for services at a task and service level
- Work independently to identify Subject Matter Experts for each service, schedule and facilitate multiple working sessions, and track/manage deliverables, while being extremely collaborative in the process (by working closely with process team, customers, Subject Matter Experts, Service Owners and other team members)
- Drive service definitions to completion by being proactive throughout the service definition lifecycle
- Write, review, edit and modify service descriptions to meet and exceed established standards and definitions
- Consult on business process reengineering; recommend innovative approaches to streamline service fulfillment and leverage automation capabilities where possible
- Identify opportunities for increasing business efficiency through improved manual and automated process
- Identify other initiatives that exist and ensure that efforts are not duplicated
- Participates in and may plan/coordinate planned service releases


Qualifications:

Basic Qualifications:
- 8 years of solution consulting experience.
- 3-5 years of process improvement experience
- Broad knowledge of process improvement methodologies (e.g. ITIL, Six Sigma, Lean, Kaizen)
- Bachelor's degree
- Undergraduate/Graduate degree (or clearly demonstrated equivalent work experience)
- Management consulting experience is highly desirable with specific expertise in Process Improvement (ITIL, Six Sigma, Lean), and Service Catalog a plus
- Exceptional written and verbal communication, presentation, facilitation, coaching and mentoring skills
- Ability to manage and coordinate multiple concurrent projects, perform under pressure and meet deadlines
- A strong familiarity with IT product management, IT service management, and ITIL, and a broad understanding of the kinds of IT products and services in place in a health care organization, are highly desirable
- Demonstrated ability to articulate complex technical concepts in a manner understandable and useful to a lay/business audience
- Demonstrated code of ethics and professional responsibility
- Expert in Microsoft Office Products (Word, Excel, PowerPoint, Visio), and skilled with Microsoft Project

Preferred Qualifications:
- 6-8 years of process improvement, consulting, or related business experience
- Lean or Kaizen experience
- Six Sigma Black Belt highly preferred (or relevant experience using Six Sigma)
- Knowledge of ITIL v3 and experience implementing ITIL Framework in a large organization
- Superb meeting facilitation skills
- Previous health care or health insurance experience preferred
- Detail-oriented with extensive experience in documenting processes; demonstrated excellence in analysis, documentation, and presentation tools
]]> Mon, 02 Apr 2012 16:00:00 GMT 2316665-San-Francisco-Information-Technology Essential Functions:

- Direct the work of the technical team supporting pre-production & production environment builds & maintenance. Ensure that the team prepares and maintains environment related build documentation.
- Coordinate the work of other team members to provide daily maintenance and technical support activities associated to the operations of pre-production environments (development, QA test, workflow integration, UAT, training and staging/production support). Work with internal IT organizations and/or vendor to find resolution to system failures, and provide a root cause analysis.
- Provide occasional 24x7 production support/coordination as assigned in an on-call rotation.
- Map technical requirements to the application environment and infrastructure requirements, coordination of equipment sizing, acquisition and application environment build-out with infrastructure engineers, system administrators, and internal IT groups.
- In addition to internal IT groups coordination with vendor supported applications is required to assess conformity with Kaiser Standards and determine fit into the target application architecture and perform environment operational testing. Monitor application performance and recommend performance improvements.
- Install and configure application software onto Windows and/or Unix servers, monitoring file system utilization, DNS changes, scheduled job setup and manage application security for pre-production environments.
- Strong knowledge of code migration services and the ability to implement code packaging and deployment procedures is required.
- Provide automated alternatives to repetitive manual processes by creating scripts for installs, job monitoring, code drops, and backup or replication jobs.
- Contribute to project planning and scheduling, preparation of work effort estimates, and coordinate the execution of project build activities across multiple teams and individuals. Align project plans with the EES Environment Strategy.
- Some off-hours and weekend work may be required.


Qualifications:

Basic Qualifications:
- Eight or more years progressively complex experience working with infrastructure planning, design, and provisioning, application installation, configuration and support experience for Unix, Linux or Windows servers, and Windows desktops.
- Experience with Windows administration, and Unix or Linux administration, including command scripting.
- Working knowledge of software applications including but not limited to MS Project, MS Word, MS Excel, MS PowerPoint, & MS Visio.
- Flexible and quick to learn new technologies without the benefit of formal classroom training.
- Excellent analytical skills and ability to effectively communicate with clients. Ability to work through alternative solutions and ideas with multiple departments and then present findings/ideas.
Preferred Qualifications:
- Experience with UNIX application installation, configuration and support, or experience with UNIX shell scripting (or VB scripting or equivalent on Windows environment).
- Experience working with SOA-related technologies, web services development and implementation, or J2EE application servers such as WebSphere or JBoss.
- Good understanding of DB2, Oracle, or MS SQL RDBMS technologies.
- Experience with Remedy Problem Tracking software.
]]> Mon, 02 Apr 2012 16:00:00 GMT 2316652-San-Francisco-Information-Technology
Essential Functions
- In this position you will work with clients and senior leadership to evaluate and define operational requirements for implementation of new technology and workflows and ensure operational readiness for production; Identify data center business continuity services, support, and implementation requirements; Evaluate alternative approaches, service requirements and lead recommended initiatives.
- You will be responsible for the physical security policies, procedures, and adherence at our national data centers. This includes monthly audit assessments, preparing responses for internal and external audit agencies, and liaison to National Facilities Services.
- You will assist with BERT and data center continuity planning. This position will develop formal communications and training regarding DC business continuity implementation plans. Emergency evacuation documentation, testing, and training will be required.
- You will assist in local or enterprise-wide data center tracking and reporting for hardware assets from receipt to initial install. You will help ensure the effective and economical employment of procured hardware.
- You will also participate in the design/implementation of key data center operational processes to support the consistent implementation of a framework within the organization; document standard operating processes, OLA has and detailed procedures.
- Identify and implement process improvements (including automation) within Data Center Services; provide metrics management for financial and analytical management reporting to help improve productivity and availability.
- The Operations Analyst is responsible for enforcing compliance by ensuring third party installations adhere to Kaiser Permanente's standard and policies.


Qualifications:

Basic Qualifications:
- Bachelor's degree in Computer Science or related field / work experience.
- Minimum of8 years Information Technology experience is required
- Minimum of 5 years of experience working in Data Center Operations with one or more of the following: network, distributed systems, mainframe, midrange, batch
- Experience working in a large or enterprise Data Center environment that consist a minimum of 50,000 sqft. of raised floor.
- Minimum of 2 yearsof experience with Business Continuity Planning
- Solid background developing, implementing and improving process and procedures
- Strong procedural documentation skills are required.
- Candidate should be fully competent in using various software tools packages such as Visio, PowerPoint, Excel, Word, Access and Microsoft Project
Preferred Qualifications
- Experience responding to audits such as (SOX, PCI etc.)
- Previous Healthcare experience is highly desired
- Certification/familiarity with the ITIL foundation library preferred.
]]> Sun, 01 Apr 2012 16:00:00 GMT 1923773-San-Francisco-Information-Technology
The individual will be a senior member of the SI&O leadership team and expected to oversee processes, tools and best practice deliverables to increase KP lT's effectiveness as a services organization.In addition, this individual will be responsible for leading teams of individuals - those with both direct and/or indirect reporting relationships. The ED, DCoE will oversee a team of developers, designers, testers and vendor resources to support IT and business deployment of mobile applications, social media and Intranet solutions. These resources will include both onshore and offshore personnel.

Essential Functions:
- Create and manage a Digital Center of Excellence, as an IT shared service that provides enterprise mobile application development & management, reusable services/tools, intranet development & management, utilization of social media to support business processes, & standardized processes to support mobile applications development, operations & end-user support. These applications will support members, business partners & clinical partners. The DCoE will contain a variety of skills & will work closely with other IT organizations to ensure appropriate business, application & infrastructure support is present to support mobility, intranet & social media.
-Develop a digital strategy for KP, define & implement programs that progress the digital strategy. The digital strategy may include, but not limited to, the following elements: digital roadmap for the Intranet, social media, mobile & infrastructure, mobile platform, social media, Intranet solutions, marketing/promotion, user experience, user interface, & mobile apps - including consumer, eCommerce, & clinical.
-Partner in the development & implementation of other components of the Digital Strategy, including, but not limited to, Internet strategy & foundational components - such as infrastructure, process integration, system integration & standards.
-Develop & implement a mobile app product roadmap that includes new releases, major upgrades & minor upgrades to address bug fixes. The mobile app release roadmap will be integrated with other technology releases including Internet, Social Media & infrastructure changes.
-Provide leadership & participate in additional 'digital' areas as defined by the VP, SI&O.
-Recruit, motivate & develop a high performance staff that is geographically dispersed. Understand existing staff technical competencies & build employee skill sets based upon technical & business requirements.
-Define staffing/resources strategy for the execution of the Digital Strategy. Manage contract delivery of onshore & offshore resources, including activities in development, testing, & maintenance of applications.

Qualifications:

Basic Qualifications:
- A college degree is required plus relevant IT industry experience.
-The successful candidate will bring a minimum of 8 years of progressive IT solutions experience in roles of increasing responsibility, expertise in large system implementations and application development/management, and proven experience developing and leading new organizations. The individual must have demonstrated success in working in highly-matrixed, program/product development areas. Experience developing mobile applications or managing mobile application development work is required.
- The candidate should have proven experience in leading the creation, oversight and ongoing operationalization of shared service environments. This includes extensive experience in advanced/sophisticated IT end to end life cycle management, leading application development and/or application management team(s). His/Her career is characterized by a track record of increased responsibility (promotions) based on performance.
- Understanding of the mobile industry and alignment with business strategies. Understanding of the Intranet technology and tools; business needs for various Intranet tools.
- Experience in leading a team of designers, developers and testers focused on mobile apps - for both iOS and Android platforms.
- Knowledge of Search engines that support Intranet sites.
- The demonstrated ability of creating and leading teams to produce high quality, efficient application processes and tools for development, testing and support. The ability to reinforce consistent application development and support methodologies while dealing with the ambiguity and all of the challenges associated with a large-scale, complex company.
- A background/experience with application architecture, information management, SOA, and mobile applications including advanced technical skill sets such as object-oriented design and development, iterative development methodologies such as Agile, Open Source Software (OSS), and highly scalable, distributed systems.
- Ability to manage alternative staffing arrangements (i.e., contract and offshore staff). The ability to lead and energize multi-disciplined work teams to learn to apply new technologies to respond to business needs and deliver results. Strong team work and interpersonal skills are required, and this leader must have the ability to communicate and persuade at all management levels.
- Business process knowledge. He/She must have certain acumen for business modeling, business case design, workflow analysis, process redesign, etc.
- Strategic technical leadership. Proven ability to work closely with both senior executive management and in-depth technical resources in developing needs, plans and strategies to achieve the objectives of the organization. He/She will create an environment that fosters strong relationships throughoutKP to support on-time, on-budget project delivery with exceptional quality, reliability, availability, and customer satisfaction. Ability to work effectively in matrixed and at times, ambiguous areas, as part of the maturation process of working with emerging and innovative technologies.
- Demonstrated ability to recruit and build a high performance organization. A proven track record in assessing and selecting talent. He/She must be a strong mentor and developer of talent.
- Brand preservation. The leader must be cognizant of branding and how it attracts users (or turns them away) through effective application design and deployment.

Preferred Qualifications:
- A strong working knowledge of SOX and audit compliance practices is preferred.]]> Wed, 28 Mar 2012 16:00:00 GMT 2305245-San-Francisco-Information-Technology We are currently seeking a Principal Application Integration Architect for an opportunity within the Health Plan Business Information Office (HP-BIO). Kaiser's HP-BIO delivers systems and technologies that span the broad and diverse portfolio of Marketing, Sales, Benefits, Membership, Claims, and Contact Centers. You will be responsible for performing software application integration strategy & planning, architecture, goals & roadmap alignment, and provide leadership in the development and operations of SOA methodologies, policies, and practices. You will also work closely with other senior technology team members as you lead and manage high-level solution architecture reviews. This opportunity requires the skills and experience of a senior-level Principal Architect who can work collaboratively and effectively with key staff throughout the HP-BIO organization, including IT Executive Directors, VPs, Application Architects, Data/Information Architects, Enterprise Architects, Development Managers, Program/Project Managers, Design Engineers, outsourced Service Providers, and Business Function Management.

EssentialFunctions:

- Perform the role of a portfolio-level Application Integration Architect to apply application integration architecture principles, guidelines, and standards, to help guide and influence the direction of HP-BIO programs, key initiatives, and investment projects.
- Own the development and evolution of the application integration architecture & strategies for the HP-BIO, including all integration technologies and methods (e.g., SOA, web services, direct app interfaces, integration plug-ins, pub-sub, eCommerce, etc.).
- Establish and maintain effective working partnerships with Architects throughout the HP-BIO, across other BIOs, and also with Enterprise Architects to address the challenges of application architecture issues that cross organizational and application boundaries.
- Work together with BIO leadership on improving high-level, cross-functional architecture reviews for key initiatives and strategic application integration priorities (Solution Architecture Governance).
- Lead and coordinate a matrixed team of senior architects across the portfolio in performing the high-level, cross-functional architecture reviews.
- Also participate in the cross-functional architecture reviews as a subject matter expert in application integration.
- Lead SOA governance processes and procedures for the various systems across the HP-BIO, and ensure proper alignment to shared SOA strategies and goals.
- Align cross-functional solution architecture review scope, methods, and techniques with the broader scope of enterprise-level reviews by Kaiser's Enterprise Architecture function.
- Provide application integration solution consulting on HP-BIO's highest-priority initiatives and projects.
- Effectively communicate integration architecture guidance using established communications channels and methods to staff at all levels of the BIO from software engineers to senior VPs.
- Articulate the integration architectures/designs in various UML/non-UML diagrams, and guide the development teams and/or other architects on how to implement them.
- Provide application integation content within current state and future state architectures and strategies, and also specific roadmaps and planning on how to successfully proceed from current-state to future-state.
- Develop research on emerging integration technologies, and help IT leaders incorporate them where appropriate into long-term integration strategy and planning.
- Create executive-level summaries from detailed architectures up to high level abstract strategies and goals.

Qualifications:

Required Qualifications:
- Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field.
- 10 years of experience and a proven track record in Application Integration Architecture leadership roles with Fortune 500 companies.
- 5 years experience as a thought leader and subject matter expert on application integration technologies, strategies, and best practices.
- 3 years experience developing IT strategic roadmaps that are driven by and integrated with business strategies
- 3 years experience creating executive-level summaries from detailed architectures up to high level abstract strategies and goals.
- 4 years experience as a subject matter expert on past, present, and future application integration frameworks and technologies (with an emphasis in SOA, web services, integration brokers, eCommerce, and B2B integration standards).
- Able to connect technology and concepts to financial impacts resulting in Total Cost of Operations (TCO) estimates and projections.
- Extensive experience in leading new technology evaluations, RFI/RFPs, prototyping, and leading Proof of Technology efforts.
- Capable of providing guidance to programs and projects on the use of technologies with hands-on approaches, when and where needed.
- Strong oral and written communication and documentation skills. Ability to create and provide presentations to Executive leadership.
- Experience working in large organizations with geographically dispersed, cross-functional teams.


Preferred Qualifications:
- Master's degree in Computer Science, Information Systems, Computer Engineering or related field.
- Extensive experience in both business unit and enterprise-level architecture methodologies and practices (in Fortune 500 companies) with solid understanding and utilization of different architecture frameworks in addressing organization-wide business and IT challenges.
- Experience in application integration within the Health Care Insurance industry, and also associated softwae applications (e.g., membership, claims, etc.).
- Extensive knowledge of Health Care Industry business processes and functions, standards, and regulations.
- Experience with Healthcare Reference terminology (LOINC, CPT, SNOMED, ICD-10) and HL7 standards groups.
- Knowledge of current and emerging technologies within the overall Health Care industry.
- Experience in integrating emerging technologies, such as cloud and mobile, with large-scale, complex, and regional legacy applications.
- Strong leadership skills to bring together diverse stakeholders in reaching concensus and agreement.
- Be able to quickly understand and synthesize the business requirements and help the various stakeholders in visualizing the solution.

]]> Wed, 28 Mar 2012 16:00:00 GMT 2305167-San-Francisco-Information-Technology
The EIS/SOA Services Development Team is responsible for developing electronic interfaces across disparate platforms using several technologies. Within this organization, the Process Orchestration Engineer bears primary responsibility for business process automation and the related design documentation. The resource that fills this role will serve as the subject matter expert for the deliver team and architects related to Process Orchestration and Kaiser's chosen tool, WebSphere Dynamic Processor Edition. The engineer will validate logical workflow models and determine the feasibility of implementing the models.

The SOA Process Orchestration Engineer is a seasoned engineer, primarily responsible for compiling process orchestration flow diagrams and for implementing orchestrations for business customers. This individual will leverage their knowledge of industry best practices, web services, and KP infrastructure to streamline design, development and testing of orchestrations. As needed, this individual may be called upon to assist the testing and support organizations when troubleshooting implemented solutions. In this position you will support and perform a wide range of technical activities in support of Kaiser's SOA middleware and web service applications.

Essential Functions:
- Support modeling of business process workflows and business entity lifecycles (ex. SPMP/SPDP)
- Design and implement human tasks
- Design and implement BPEL orchestration and business process definitions within WebSphere Integration Developer (WID) or similar application
- Design and implement solutions using BPM with in Lombardi or similar tool.
- Demonstrate ability to modify business process elements (logic, rules, orchestrations) via configuration changes
- Document project lessons learned for use in follow-on projects
- Work with integration architects to identify opportunities for new business and current client expansion
- Assist internal testing team, as needed, to ensure stable operating platforms and solutions
- Perform deployments of J2EE applications on WebSphere platform.
- Communicate effectively with the Development Leads, internal managers, business, project management and other Kaiser Permanente-IT teams to review project documentation and determine testing needs
- Participate in internal design reviews
- Contribute to production readiness/hand-off review before go-live
- Work on large, complex projects that have enterprise impact and require subject matter expertise of multiple electronic systems
- Be an expert technical resource to the team, to management and to peers.
- Contribute to task identification, work effort estimates, and work schedules.
- Ensure work processes and products meet KP IT standards
- Train or mentor others as appropriate on specific area of systems expertise; assist in development of training materials and/or conduct training


Qualifications:

Basic Qualifications:
- Five (5) or more years of hands on experience implementing Business Process Orchestrations
- At least 3 of the years using IBM WebSphere Process Server or WebSphere Dynamic Processor Edition
- At least 2 years of using BPM Lombardi experience.
- Extensive experience interfacing with business users to elicit functional requirements and leading developers to implementation
- Well-versed in BPM terminology and processes. Ability to leverage BPM tools to full capacity
- Ability to lead / mentor a team of developers toward delivery of solutions to meet business requirements
- Hands on experience using java script and DOJO based UI.
- Hands on experience with at least one database platform (ex. Oracle, DB2, Sybase)
- Ability to decompose documents to identify deployment requirements and configurations for complex integrations
- Proven ability to facilitate task breakdown and scope discussions, and can lead technical discussions with 5 or more contributors
- Ability to communicate effectively both orally and in writing; good listener
- Ability to prioritize work load and consistency meet deadlines
- BA or BS Degree or equivalent in Information Technology, Software Engineering, Computer Science or related discipline, or equivalent combination of education and experience is required
Preferred Qualifications:
- Experience working with RUP and Agile teams
- Knowledge of DataPower, WebSphere Services Registry and Repository (WSRR), ITCAM for SOA, PKI, WS-Security, SAML and various web services standards
- Hands-on experience building, deploying and/or supporting distributed applications built with EAI and SOA technologies (ex. J2EE on WebSphere, JMS, EAI, MQ)
]]> Wed, 28 Mar 2012 16:00:00 GMT 2305131-San-Francisco-Information-Technology
While this role will provide general technical architecture and strategy support in data architecture, infrastructure architecture, and security architecture, the candidate will focus on application architectures (strategy, patterns, blueprints, frameworks, roadmaps, and models for the enterprise, programs, and systems) pertaining to Internet, Intranet, and mobility applications, services, and advanced/emerging technology to a wide variety of customers/users including IT technical staff, IT executives, Kaiser Permanente executives and staff, physicians and clinicians. This candidate will also create and oversee the following functions for the BIO: business architecture alignment, IT standards definition and governance support, representation on the ENTERPRISE ARCHITECTURE/INFORMATION MANAGEMENT Standards Board, architecture review & governance teams, legacy application and data system integration architecture, and application technical architecture support. Also, this position will work with business and care delivery executives, and their teams to ensure that architectures are pragmatic and actionable.
This position is peer to other Executive Director positions within ENTERPRISE ARCHITECTURE/INFORMATION MANAGEMENT including: Data Architecture, Information Services, Technical Architecture, Business Architecture, Innovation and Advanced Technology, HP Portfolio Architecture, CS Portfolio Architecture, CO Regional Group Architect, and Data Governance

Essential Functions:
- Define, create, communicate, and maintain application frameworks, blueprints, models, patterns, technologies, processes, and standards.These tasks will be carried by establishing and overseeing short-and long-term workgroups predicated by appropriate industry assessments, and the creation of definitive white papers. This work will focus on service-based technologies and methods.
- Define, support, and oversee IT Standards and taxonomies, architecture repositories, workflows, and governance processes for architectures, models, technologies, applications, processes, etc.
- Will be responsible for establishing, maintaining and managing a standards review processes, waiver processes, and standards aging processes for the BIOs supported.
- Define, create, communicate and maintain an architecture review and approval processes for enterprise, solution and project specific architectures.
- Define, create, communicate and maintain legacy frameworks, blueprints, models, patterns, technologies, processes, and standards for legacy application systems. These will focus on service-based technologies and methods.


Qualifications:

Basic Qualifications:
- BS/BA in Computer Science, Information Management, Business Information Systems.
- Candidate must have a minimum of 15 yearsofIT architecture experience creating complex application and/or data architectures.
- 7 of those years must be key leadership positions where the candidate managed staff, budgets, and projects.
- Candidate must exhibit executive presence, possess excellent writing and oral communication skills, and be able to demonstrate experience building and maintaining relationships with executives and technical teams.

Preferred Qualifications:
- Advanced technical degree is preferred]]> Mon, 26 Mar 2012 16:00:00 GMT 2296990-San-Francisco-Information-Technology
This position will support existing security architecture endeavors and will work with IT security personnel as a liaison between tactical projects and EAIM strategic objectives. This position will also interface with principals and executive directors in portfolio and regional Business Information Officer (BIOs), IT functional areas, and other technical resources to ensure that security architectures are pragmatic and actionable.

Essential Functions:
Enterprise Security Architecture - define, create, communicate, and maintain security frameworks, blueprints, models, patterns, technologies, processes, and standards. Initial focus areas will be mobile security, identity and access management, and software security.
IT Standards - define, create, communicate, and maintain taxonomies, repositories, workflows, and governance processes for all IT security standards including architectures, models, technologies, applications, processes, etc.
Will be responsible for supporting a standards review processes, waiver processes, and standards aging processes.
Program Solution Architecture Support - for strategic national and regional programs provide appropriate security services architectures.
Require significant strategic and tactical expertise in technology, processes, and methods to assist with the definition and design architectures that will take advantage of new emerging technologies such as virtualization, cloud computing, semantic computing, and mobilization.
Require dialogue and engagement of application related vendors, competitors, and research firms within the healthcare industry as well as defense, intelligence, financial, and retail sectors.
Require knowledge of open source technologies, and the use of open standards.
Accountable for communication, implementation, enforcement, monitoring, and oversight of compliance policies and practices as a function of their role.
Accountable for ensuring the ongoing security and compliance of products and services within their area of responsibility.
Support the integration of security standards into existing and ongoing projects related to identity and access management, mobile solution development, and large enterprise grade data (big data) security issues.
Support the creation of IT security standards & architecture processes, and assist with continuing development of the enterprise security architecture. In addition, this person will assist with long term investment projects by providing insight and guidance with respect to their security related architecture requirements.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 15 years of Information Technology experience
- Ten years of security solution development and implementation experience
- An understanding of secure communication protocols, data protection methodologies, virtualization methodologies and their associated vulnerability profiles
- Ability to articulate complex security risks associated with enterprise based solutions such as mobility, data respositories,cloud technologies and business continuity as well as mitigating strategies that may be employed to reduce deployment and operational risk
]]> Tue, 20 Mar 2012 16:00:00 GMT 2281328-San-Francisco-Information-Technology
This position will support existing architecture governance endeavors and will work with enterprise architecture and solution architecture teams within EAIM. This position will also interface with principals and executive directors in portfolio and regional Business Information Officer (BIOs), IT functional areas, and other technical resources.
This position will require significant strategic and tactical expertise in technology, processes, and methods to assist with the definition and design architectures that will take advantage of new emerging technologies such as virtualization, cloud computing, semantic computing, and mobilization. It will require dialogue and engagement of application related vendors, competitors, and research firms within the healthcare industry as well as defense, intelligence, financial, and retail sectors. In addition, this position will require knowledge of open source technologies, and the use of open standards.

Essential Functions:
- Define, create, communicate, and maintain architecture governance frameworks, blueprints, models, patterns, technologies, processes, and standards. Initial focus areas will be development of architecture governance guidelines, processes and operationalization of an Architecture Review Board (ARB). Architecture governance areas include but are not limited to SOA, Standards, mobility, cloud, virtual environments, etc
- Sets direction for migration plans/roadmap.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 15 years of Information Technology experience in complex environments
- 5 years of experience delivering architecture governance strategy
]]> Tue, 20 Mar 2012 16:00:00 GMT 2281327-San-Francisco-Information-Technology
The SOX and Compliance Sustainability - Business Consultant Consultant/Specialist provides subject matter expertise from technical, project management and business consulting perspective in support of Care Delivery BIO SOX and Compliance activities. Members of this team work across a number of SOX related initiatives to ensure appropriate processes, procedures and controls are adequately designed, implemented or remediated to meet audit and compliance expectations, operating efficiency goals, and other business objectives.

The continued evolution of Health Care reform has driven unprecedented changes in the regulatory and Compliance landscape within the Health Care industry. In the Care Delivery BIO, you will be responsible for partnering with business and technology constituencies to address these evolving challenges by embedding risk management and compliance management competencies into day to day activities. The success of this team requires dedicated professionals who possess the analytical, feasibility, relationship and executive summary skills needed to form highly reliable risk management strategies to meet various SOX/Compliance requirements.

At the Consultant/Specialist level you will provide advanced compliance analysis and consultation for the Care Delivery BIO SOX and Compliance Organization. In addition, you will possess the analytical, feasibility, business case and executive summary skills needed to form highly reliable risk management strategies to meet various compliance requirements.


Essential Functions:

1. Developing an in depth understanding of the broad regulatory landscape impacting KP business areas. Remain current with emerging regulatory sentiments as well as solution trends in the marketplace.
2. Assessing the impact of laws and regulations on KP systems and technology. Work with other risk organizations to shape organizational control policies and standards.
3. Lead risk/security assessment studies to validate perceived risks. Perform interviews, document design assessments, and walkthroughs of key controls (both new and existing).
4. Lead cross-functional remediation teams in developing processes using requirements gathered from clients and engineering.
5. Exhibit pragmatism in formulating process remediation and implementation strategies, defining work tracks; and submitting assessment findings and recommendations
6. Design sustainment strategies and measurement systems to ensure that requirements can continue to be maintained over time.
7. Develop and nurture trusted relationships with Business Partners, KP IT Executives, Security & Compliance Officers and other Compliance Team Members to gain consensus approvals on strategies, recommendations, findings, project plans, etc.
8. Serve as single-point-of-contact for assigned applications or application groupings by providing SOX guidance directly relevant to an application's architecture and technology landscape.

Day to day tasks include information gathering, documenting existing processes, issues and recommendations in support of our strategies; collate and produce executive summary presentations related to findings and recommendations; develop design and drive remediation work streams. Other tasks may include working with project teams, participating in the development of design requirements, business cases to ensure compliance requirements are met. Work proactively with project and program managers to resolve issues.

Qualifications:

Basic Qualifications:

1) Bachelor's degree in a related subject and/or 4 years of equivalent experience.
2) A minimum of 12 years of experience in documenting functional requirements, analyzes business process, and develops business cases to support IT solutions.
3) 8+ years technology risk management experience and at least 5 years SOX experience (e.g. Audit, SOX, Compliance, etc.) in a highly regulated industry. This would include the following disciplines:
a. Current information security and compliance vendor landscape
b. Control frameworks such as COSO and COBIT
c. Regulatory requirements in particular: SOX, HIPAA, PCI-DSS, Privacy
Candidate should demonstrate versatility with a track record of experience in interpretation and application of a broad spectrum of regulatory imperatives.
4) Proven experience in performing broad scale, complex IT Security Assessments.
5) Excellent written and verbal communication skills, with strong expertise in Excel and Powerpoint..
6) Strong client relationship focus with business sponsors, enterprise architects, and information security engineers to articulate business case and technology options.
7) Ideal candidate is a change driver and has a strong track record of influence in very large, consensus-driven organizations.
8) Candidate functions effectively as both a Manager as well as an individual contributor.
9) Solid understanding of Enterprise Risk Management and Strategy frameworks as well as understanding of current enterprise threat scenario as related to healthcare
10) The Business Consultant Consultant/Specialist will be required to know or learn the KP-IT program and process methodology and to execute it within the established KP and KP-IT organizational framework and oversight processes.

Preferred Qualifications:

1) Certified Information Security Analyst/Manager (CISA/M) designation
2) Experience in internal consulting and customer account management; defining engagement scope, negotiating commitments, gathering requirements, defining deliverables, designing integrated solutions, and overseeing technical implementations considered a plus
3) Four years experience as a SOX Auditor, with strong GCC (all domains) and information security background including current vulnerabilities
4) Proven experience proposing enterprise level solutions to mitigate risk of receiving a material weakness in IT general controls
5) Experience in the health care industry]]> Thu, 15 Mar 2012 16:00:00 GMT 2270899-San-Francisco-Information-Technology
Working with leaders from KP HealthConnect IT across the enterprise, Information Management Group Systems Integration, and regional business leaders, this position leads planning, coordination and support Epic software releases, coordination and development of processes impacting the KP HealthConnect enterprise, promoting KP HealthConnect optimization opportunities, and delivering KP HealthConnect projects.

Essential Functions:
- Lead and participate in planning and supporting Epic upgrade strategies and associated projects.
- Research and promote KP HealthConnect optimization opportunities and lead/deliver related projects.
- Present discussion outcomes and/or established project plan to national and regional IT and business leaders
- Investigates, documents, and analyzes IT requirements in projects, IT solutions support, and market research of the related areas.
- Assesses scope and impact of client business needs to define a project. Works with partnering IT services to accomplish clients business needs.
- Identifies and documents cross-functional and/or cross-regional requirements, IT functional requirements, workflow, information sources and distribution paths, and system specifications
- Develops simple business cases with cost & service dimensions of proposed IT projects that are used at management and executive levels for funding and scope decisions.
- Analyzes and defines efficient, cost effective IT solutions that support client business processes and functional requirements for simple IT projects.
- Evaluates existing application products that could address client requirements and develops recommendations where appropriate.
- Applies methodologies/standards to requirements analysis.
- Performs risk analysis.
- Develops and implements communication and escalation plans.
- Supports the development of project plans.



Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
A minimum of 6 years of experience in project management.
- 8+ years of professional experience in healthcare or information technology organization.
- 3+ years of Epic application experience
- 3+ years of EHR application project management and/or implementation experience
- Strong project management skills (ability to lead meetings, prioritize tasks, resolve conflicts, maintain issues list, develop and manage project plan)
- Strong detailed analytical thinking, problem solving, and results oriented skills
- Strong communication, verbal and written, and organizational skills
- Prior experience with and ability to present to executive-level audiences
- Ability to manage multiple and competing tasks and projects
- Ability to work effectively as a team player and work with people of all backgrounds and at all levels
- Ability to work in a matrix organization to lead group discussions and influence decision making
- Ability to work with and establish relationships with virtually located team members and business partners
- Strong meeting facilitation skills
- Strong MS office suite skills: Word, Excel, PowerPoint, Visio, Project
- Willing to travel up to 20% of time
Preferred Qualifications:
- Should have managed project budget of up to $10 million.
Project Management Professional (PMP) from the Project Management Institute.
- 5+ years of Epic application experience
- 3+ years of Epic upgrades, leading and/or participating, experience
- Process improvement experience.
]]> Sun, 11 Mar 2012 16:00:00 GMT 2239800-San-Francisco-Information-Technology
Essential Functions:
- Define best practices and guidelines for care delivery data analytics
- Evaluate and select innovative data analytics technologies appropriate for care delivery business needs
- Analyze early-stage business requests and perform feasibility, scope, effort and funding analysis
- Design and implement high-performance, scalable and flexible analytics solutions that meet national and regional reporting and BI needs
- Define and model solution architectures
- Work in close collaboration with other members of the Care Delivery BIO organization, infrastructure management group as well as business partners during solution design and delivery
- Create logical and physical data models
- Design and implement data warehouses/data marts
- Create business and clinical intelligence reports where needed by business partners
- Specify data integration solutions where needed


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent experience.
- 10+ years of technical experience in data analytics and business intelligence, including five years in architecture and solution design
- Ability to define and document best practices for data analytics
- Ability to specify data analytics infrastructure requirements, evaluate and select infrastructure solutions
- Ability to determine feasibility, scope, level of effort and level of funding for early-stage business requests
- Experience with architecture modeling using UML, Visio and modeling tools
- Deep hands-on experience in database design (logical and physical), query design, data warehousing, data marts, operational data stores, data modeling, architecture modeling, database management/administration and business intelligence (BI)
- Hands-on experience in using and managing multiple RDBMS, including Oracle, Microsoft SQL Server, IBM DB2, Teradata or/and others
- Solid understanding of high-performing database design techniques
- Experience in developing SQL and non-relational queries with sound understanding of query optimization
- Experience in implementing high-performance data warehouses/data marts
- Experience in logical and physical data modeling using ERD and UML, including solid understanding of data normalization, dimensional modeling and non-relational data models
- Experience in producing different type of reports, such as executive dashboards, static reports, multi-dimensional reports, ad-hoc reports. Experience with different BI reporting tools, including SAS, Business Objects, Crystal Reports, Cognos
- Experience developing applications that access data in a variety of databases
- Experience with meta-data management tools, as well as data quality and data profiling tools
- Solid knowledge of data integration using data virtualization, ETL, web services, file transfers and/or message queuing, with hands-on experience using related technologies from Informatica, Composite Software, Denodo, IBM or/and others
- Sound understanding of data architecture best practices, including high-performance and scalability design
- Strong problem solving and analysis skills
- Strong communication, inter-personnel and collaboration skills. Proven team player.
- Experience with agile and traditional project delivery methodologies
Preferred Qualifications:
- Experience with in-memory databases, non-relational databases, NoSQL and latest Big Data platforms such as Apache Hadoop
- Experience with predictive modeling, data mining and statistical analysis
- Experience with semantic analytics technologies
- Knowledge of the healthcare business
- Experience working for large organizations
]]> Sun, 11 Mar 2012 16:00:00 GMT 2239783-San-Francisco-Information-Technology This position will be responsible for leading multiple large-scale programs/projects and/or initiatives, including providing direction and guidance to a matrixed team of project managers and engineers in several technical fields, including servers, storage and database design and administration. Key to this individual's success is the ability to lead a team that is both responsible for technical designs as standards, as well as technical project management and delivery and to partner with application to extend their availability capabilities.
This position will be accountable for the unit cost for the shared services and benchmarking against the industry.
Additionally, this executive will collaborate with other SI leaders and application owners as well as IT Infrastructure Program leaders to provide support for and ensure alignment with other significant tracks of work, including Solution Design, Data Center Services, Infrastructure Program, Program Delivery, and next generation data centers.
PRINCIPAL RESPONSIBILITIES
To design, implement and support cost-efficient shared services for IaaS, PaaS, and SaaS. Additionally Middleware and Services roadmaps including Virtualization will be the responsibility of this individual.
Under the direction of the ED for Technology Integration this leader builds and guides teams that design engineer, develop and execute complex plans and focuses resources on situations requiring intense short-term and/or long-term effort in order to deliver value. Program/project deliverables and timelines will be aggressive and require a sophisticated mix of technology application and organizational change to deliver expected benefits.
.
SHORT- AND LONG-TERM ACCOUNTABILITIES
Deliver significant business value by building strategic relationships, assessing needs, forming collaborative cross-functional strategic design, development and execution teams, and ultimately delivering against commitments on-time, within budget and to quality expectations across multiple program initiatives.
Deliver Roadmaps for Middleware, Cloud (IaaS, PaaS, SaaS), Virtualization, and Multi-Tenancy Utilities (Web). Coordinate the implementation of the roadmap's across the data centers. Accountable for the service cost for each of the above.
Build a high-performance organization by
Identifying and onboarding well qualified resources in key roles
Clearly defining objectives and critical success factors
Leveraging shared services including Finance, Governance and PMO to support the team's delivery focus
Building strongly collaborative relationships with stakeholders and customers.
Provide executive-level leadership and guidance within KPIT in the area of enterprise availability - including maintaining significant technical depth and domain expertise and staying connected to industry trends and forums in a manner that is leveraged within KPIT via your effort to collaboratively synthesize and present technical information supportive of the Infrastructure Program initiative and KP's business objectives.
WORKING RELATIONSHIPS
IMG and SI Leadership Team
SI&O Leadership Team
IMG Leadership Team
Direct Reports and Staff
World-class peers in external professional organizations
KEY RELATIONSHIPS
CD BIO
eBusiness
Solution Design
Enterprise Architecture
Data Center Services


Qualifications:


- B.S/ B.A. in an engineering/technical discipline required or 4 years of additional work experience
- 10 years of Infrastructure background which includes : Storage (SAN, NAS), Servers (Open Systems)
- 5 years of Infrastructure Management experience in large complex enterprise environment
- Must have experience managing a technical team of 25+ staff members
- 4 - 5 years experience interaction and creating business cases and presentations with Senior Executives staff members
- Demonstrated track record of significant accomplishment in a senior leadership role including the successful development and implementation of multi-million dollar programs/projects in complex matrixed organizations with numerous constituents
- Experience with design or implementation one of more of the following infrastructure components: Storage area networks, mid-range servers, load balancing, database replication, storage replication.
- Experience managing a multi-year program of related cross-functional projects is preferred.
- Experience with Virtualization is required - at least 4 years of management experience.
- Running a VMWare utility including standards setting, automation, and capacity and capital planning.
- Planning and supporting a self-service cloud offering. (Private cloud preferred). This includes developing IaaS and PaaS offerings, managing engineering necessary to build, deploy and support.
- 4 years experience with managing Cloud technologies
- 4 years experience managing Middleware technologies
- Experience with Utility computing is highly preferred
Demonstrated track record of significant accomplishment in a senior leadership role including the successful development and implementation of multi-million dollar programs/projects in complex matrixed organizations with numerous constituents.
Experience with design or implementation one of more of the following infrastructure components: Storage area networks, mid-range servers, load balancing, database replication, storage replication.
Experience managing a multi-year program of related cross-functional projects is preferred.

DESIRED EXPERIENCE
MS/MBA Degree
Experience from global consulting firm
Experience managing large infrastructure in fortune 50 organization]]> Sun, 11 Mar 2012 16:00:00 GMT 2239782-San-Francisco-Information-Technology
Essential Functions:
- Manages large complex programs or national strategic initiatives.
- Total managed project budget is over $20M.
- Project Complexity can be Multiple Sites and up to 40 integrated Work Tracks.
- Develops strategies and approaches for organization for large complex programs.
- Provides leadership to program and project team members in developing program frameworks, and facilitates with business partners on utilization of shared PMO structures.
- Ensures alignment across multiple IT and business stakeholders on overall program schedule, budget, deliverables, and ensures alignment is maintained for duration of program.
- Leverages knowledge, expertise and experience of change management process and consults with project/programs.
- Responsible for accurate time reporting across multiple programs or a mega-program.
- Manages the interdependencies across multiple program tracks within enterprise programs.
- Partners with business partner on development of financial materials and supports presentation of budget requests to appropriate funding.
- Directs the quality/testing strategies for the project. Evaluatesbest practice recommendations and trade-off scenarios to enhance.
- Sustains strong ongoing relationships with client middle and senior management during projects.
- Participate in project team and staff performance appraisals, career planning and succession planning.
- Manages the executive vendor engagement relationship with IT Procurement.
- Works on complex issues where analysis of situations or data requires an in-depth knowledge of organizational objectives and project functional trends.
- Participate in Business strategic planning.
- Sets the standards and frameworks for ensuring program wide communication plan is in place and followed by project/program track leads.
- May manage 7- 9 project managers.
- Effectively manage cross-functional team members.
- Develop, coach & mentor others.
- Manages a combined project team of up to 300 resources.
- Leverages knowledge across the project/program arena to develop robust client solutions.
- As an expert in the field of project management, uses professional concepts in developing resolution to critical issues and broad matters in relevant areas.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum4 years of equivalent work experience.
- A minimum of 10 years of Program/Project Management experience.
- Advanced knowledge (broad expertise or unique knowledge) of policies, practices and systems.
- Demonstrates deep understanding and knowledge of IT methods and project management and applies this in all stages of project/program.
- Requires advanced knowledge of own area of functional responsibility and working knowledge of multiple related functions.
- Recognized as a leader in project and program management.
- Ability to influence others and build strong partnership with others.
- Team and Service oriented.
- Understands funding mechanisms including relationship between project/program budgets, multi-year plan, regional budgets, long-range financial plan, and member rates.
- Demonstrated strategic thinking skills.
- Ability to deal with people dynamic with minimal guidance.
- Ability to resolve conflict with minimal guidance.
- Requires a broad range of highly complex decision-making.
- Requires the persuasion, presentation and/or negotiation of functional strategies, philosophies, policies, and/or opinions in order to substantially impact the function.

Preferred Qualifications:
- Healthcare industry knowledge.
- Information technology experience.
- Should have managed project budgets of over $20 million.
- Project Management Professional (PMP) from the Project Management Institute.]]> Wed, 07 Mar 2012 14:00:00 GMT 2424133-San-Francisco-Information-Technology The candidate will serve as the lead point of contact for all production related issues. Manage root cause analysis and prevention plan. Ensure proper production staffing model and on-call rotation are in place. Coordinate all production fixes between IT organization and the business. Participate in IT/project planning sessions and ensure clear understanding/feasibility of any relevant implementation milestones from the perspective of application and infrastructure readiness/change. Ensure/help define requirements for applicable SLAs. Manage the relationship with the business clients, ensuring that any needed/approved technology infrastructure changes are scheduled and implemented. Assess and develop new policies, procedures, standards and templates that might help prevent recurring problems, and improve the quality and timeliness of the services and technology delivered. Proactively support knowledge sharing within the IT and business communities.

Essential Functions:


- Build and deliver Operational support/Delivery Excellence framework
- Assist organization in the creation, monitoring, measurement and analysis of standardized processes.
- Communicate to key management stakeholders on salient quality issues and business opportunities.
- Lead and manage all production related issues and identify/troubleshoot infrastructure issues; documenting root cause as well as solutions.
- Lead or manage more junior staff on operational/delivery excellence team.
- Lead, facilitate and participate in cross functional Process Improvement Initiatives and root cause analysis
- Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
- Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment.
- Deliver on project objectives to improve quality, cost and service.
- Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.
- Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
- Implement and manage a continuous improvement process on all standardized activities and processes.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related technical/business areas or equivalent work experience
- Minimum seven years of managing in a large application production support environment
- Minimum five years managing an infrastructure environment
- Well rounded understanding of strategy, technology development, operations and business processes
- Re-engineering/process improvement experience, leading and coaching quality improvement projects
- Strong project management skills
- Strong change management skills
- Strong problem solving and analytical capabilities
- Excellent written and oral communication skills
- Excellent customer support skills
- Ability to coach and transfer knowledge to key stakeholders
- Experience managing geographically distributed and culturally diverse work-groups
- Experience in establishing operation support models, and working with on-shore/off-shore support teams
- Strong influencing/negotiation skills

Preferred Qualifications:

- Experience supporting major PeopleSoft HCM, CRM and FSCM applications
- Experience with key technologies - WebSphere, Databases (Oracle, M/F DB2), middleware, J2EE and .NET
- Experience with CMM/Six Sigma and other relevant methodologies and tools]]> Wed, 07 Mar 2012 14:00:00 GMT 2232623-San-Francisco-Information-Technology
The continued evolution of Health Care reform has driven unprecedented changes in the regulatory and Compliance landscape within the Health Care industry. In the Care Delivery BIO, you will be responsible for partnering with business and technology constituencies to address these evolving challenges by embedding risk management and compliance management competencies into day to day activities. The success of this team requires dedicated professionals who possess the analytical, feasibility, relationship and executive summary skills needed to form highly reliable risk management strategies to meet various SOX/Compliance requirements.

At the Business Consultant - Lead level you will provide advanced compliance analysis and consultation for the Care Delivery BIO SOX and Compliance Organization. In addition, you will possess the analytical, feasibility, business case and executive summary skills needed to form highly reliable risk management strategies to meet various compliance requirements.

Essential Functions:

- Developing an in depth understanding of the broad regulatory landscape impacting KP business areas. Remain current with emerging regulatory sentiments as well as solution trends in the marketplace.
- Assessing the impact of laws and regulations on KP systems and technology. Work with other risk organizations to shape organizational control policies and standards.
- Perform risk/security assessment studies to validate perceived risks. Perform interviews, document design assessments, and walkthroughs of key controls (both new and existing).
- Participate in cross-functional remediation teams in developing processes using requirements gathered from clients and engineering.
- Exhibit pragmatism in formulating process remediation and implementation strategies, implementing work tracks; and submitting assessment findings and recommendations
- Design sustainment strategies and measurement systems to ensure that Compliance requirements can continue to be maintained over time.
- Develop and nurture trusted relationships with Business Partners, KP IT Executives, Security & Compliance Officers and other Compliance Team Members to gain consensus approvals on strategies, recommendations, findings, project plans, etc.
- Serve as Operations Analyst for the CD BIO SOX & Compliance Team, supporting operations work streams such as: change population submission/annotation, control self assessment, document management, TIR support and evidence management, process map oversight, annual SOX certification.
Day to day tasks include information gathering, documenting existing processes, follow-up and resolution of issues and recommendations in support of compliance operations; produce executive summary presentations. Other tasks will include working with other members of the SOX & Compliance team, supporting the various application groups in the Care Delivery BIO. Work proactively with Compliance Program Managers to resolve issues.

Qualifications:

Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent experience.
- 8+ years of experience in analysis of business processes and business case development to support IT solutions.
- 3+ years technology risk management experience (e.g. Audit, Compliance, etc.) in a Public Accounting firm or a highly regulated industry. This would include the following disciplines:1) Current information security and compliance vendor landscape 2)Control frameworks such as COBIT and COSO 3)Regulatory requirements in particular, HIPAA, SOX, PCI-DSS, Privacy
- Candidate should demonstrate versatility with a track record of experience in interpretation and application of a broad spectrum of regulatory imperatives.
- Experience in performing broad scale, complex IT audit and compliance assessments with a strong preference for prior experience with one or more of the following disciplines: network security, configuration management, privacy, and access management.
- Excellent written and verbal communication skills.
- Strong client relationship focus with business sponsors, enterprise architects, and information security engineers to articulate business case and technology options.
- Candidate functions effectively as an individual contributor.
- Solid understanding of Enterprise Risk Management and Strategy frameworks as well as understanding of current enterprise threat scenario as related to healthcare
- The Business Consultant Lead will be required to know or learn the KP-IT program and process methodology and to execute it within the established KP and KP-IT organizational framework and oversight processes.
- Excellent MS Office skills especially in Excel, PowerPoint and Word.
Preferred Qualifications:
- Certified Information Security Analyst/Manager (CISA/M) designation
- Experience in internal consulting and customer account management; defining engagement scope, negotiating commitments, gathering requirements, defining deliverables, designing integrated solutions, and overseeing technical implementations considered a plus
- Strong information security background including current vulnerabilities
]]> Mon, 05 Mar 2012 14:00:00 GMT 2226707-San-Francisco-Information-Technology - Be exposed to Business Analysis, Strategy, Information Technology, Cloud Computing,Security?
- Learn how to present& communicate complex information& ideas to senior management?
- Learn how technology is changing the way health care is delivered?
If you are, then this is a position is for you!
We are looking for dynamic individuals who are interested in working w/in a health care environment w/ an emphasis on technology.
Kaiser Permanente IT is a group of 6,000-plus people dedicated to supporting& improving health care for its 8.6M members,& to delivering 24x7 IT services to 150K employees across 400+ medical facilities. As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments& learn new business tools. In addition, you will participate in enrichment activities for your professional development. KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies,& application development. Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management& business intelligence. At the end of the Internship, the intern would have learned about the various activities involved in project management& business analysis.


Essential Functions:

The 'Investment Governance and Analytics' IT Finance group is primarily focused to drive the following:
- Kaiser Permanente's Information Technology (KPIT) Investment Strategic/Budget Planning and Reporting.
- IT Finance Review of programs/projects undergoing Investment Governance processes.
- Business Case Discipline Process (Change Management, Development, Training and Awareness)
National Investment Improvement Strategy - Focuses on 5 Tracks of Work which will ultimately establish a strong link and accountability between Business Cases and the process for Budgeting and Strategic Planning to better realize the benefits from major investment initiatives.

Perform an independent assessment (review) on programs going to the Capital Approval Committee (CAC) or Board of Directors (BOD) by providing an insight into how these programs Business Cases have been structured and if they have been put together correctly from a Finance standpoint. Assist in managing change requests as well as participating in the development work to the Business Case Discipline (BCD) Workbook. Assist in the development of a concept to automate the Business Case Disciple (BCD) Workbook. Assist in the development of the Large Complex Programs (LCP) Watchlist (used to report project to the Board)
- Assist in the development of an earned value metric to track program/project change and performance.
- Assist in the concept work to develop a tool to centralize KPIT Business cases into a central repository.
- Assist in the Planning and Development of the 'National Investment Improvement Strategy' Program
Competencies and Skills the Intern will Develop:

1) Understanding of KPIT Investment Governance Processes and its connection to IT Finance.
2) How to read, understand and evaluate Business Cases (cost and benefit assumptions, NPV, ROI, IRR and Payback).
3) Understand how the IT governance processes help to mitigate investment project/programs unknowns.

Develop presentation skills by assisting in various training and awareness opportunities to IT customers

Qualifications:

Basic Qualifications
- 2.8 GPA or higher
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Interested in learning about leadership and information technology Organized, articulate, personable. Able to communicate effectively, both verbally and in writing Student should be in an Accounting, Finance, Management or Business Administrationprogram Self-motivated Quick-learner Reliable & Dependable
Preferred Qualifications
- Students pursuing aBachelors inAccounting, Finance, Business Administration or Management Program.
- Detail/deliverable oriented with strong analytical skills, Self starter - exhibits initiative in completing requested tasks and resolving problems, Well-developed interpersonal skills - ability to quickly build the necessary relationships and collaborate with members of other teams to develop requirements, solutions and complete specific tasks. Good verbal and written communication skills - ability to present initial/preliminary data to the team for further discussion
- Freshman or Sophomore college students with two ormore summers remaining prior to graduation are encouraged to apply.
- 6 to 12 months educational experience within coursework emphasizing specific technical or business curriculum.
]]> Mon, 05 Mar 2012 14:00:00 GMT 2226673-San-Francisco-Information-Technology - Be exposed to Business Analysis, Strategy, Information Technology, Cloud Computing,Security?
- Learn how to present& communicate complex information& ideas to senior management?
- Learn how technology is changing the way health care is delivered?
If you are, then this is a position is for you!
We are looking for dynamic individuals who are interested in working w/in a health care environment w/ an emphasis on technology.
Kaiser Permanente IT is a group of 6,000-plus people dedicated to supporting& improving health care for its 8.6M members,& to delivering 24x7 IT services to 150K employees across 400+ medical facilities. As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments& learn new business tools. In addition, you will participate in enrichment activities for your professional development. KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies,& application development. Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management& business intelligence. At the end of the Internship, the intern would have learned about the various activities involved in project management& business analysis.


Essential Functions:

The MCoE oversees the mobile application development and maturity at Kaiser Permanente, which includes, but is not limited to creating and managing the KP Mobile App Store, standardizing the Mobile App Certification process, and utilizing the mobile development platform.

Helping a newly-formed team stand-up all of the mobile capabilities, processes, and standards for KP. The intern will help the MCoE team identify and standardize new processes, including vendor management, analysis, and solutioning to help build out the business management side of the MCoE. This will involve creating process documentation for tasks crucial to the MCoE's growth. A premium will be placed on data-based decision making to support intuition so creating models (financial, decision, process) that can be reused and improved is crucial to success.

Sizing the mobile application market to determine the competitive landscape of apps that improve 1) care delivery 2) member experience 3) Kaiser Permanente workforce efficiency

Competencies and Skills the Intern will Develop:

Financial or quantitative analysis. Improved public speaking. Exposure to mHealth and Health Care IT innovation. Learn and teach each member in the team how to more effectively use Microsoft Office.



Qualifications:

Basic Qualifications
- 2.8 GPA or higher
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Interested in learning about leadership and information technology Organized, articulate, personable. Able to communicate effectively, both verbally and in writing Student should be in a Computer Science, Business Administration, Management, Statistics program. Self-motivated Quick-learner Reliable & Dependable
Preferred Qualifications
- Students pursuing a Bachelor's Degree in Management Information Systems, Business Information Systems, Computer Information Systems, or Computer Science,Business or related degree with coursework in Information Systems.
- Detail/deliverable oriented with strong analytical skills, Self starter - exhibits initiative in completing requested tasks and resolving problems, Well-developed interpersonal skills - ability to quickly build the necessary relationships and collaborate with members of other teams to develop requirements, solutions and complete specific tasks. Good verbal and written communication skills - ability to present initial/preliminary data to the team for further discussion
- MCoE intern will operate in a startup environment within a large corporation. We are looking for 'T' shaped individuals. The hope is that the intern has developed, or is developing a deep expertise in his or her area of study. The right candidate will be able to process problems deeply and learn to work across a team with skills complementary to theirs. The ideal candidate intern will become a cross-functional collaborator by connecting their own (developing) skills, understanding potential areas of imporovement helping team members be more effective at their jobs.
- Freshman or Sophomorestudents are encouraged to applywith two ormore summers remaining prior to graduation.
- 6 to 12 months educational experience within coursework emphasizing specific technical or business curriculum.
]]> Sun, 04 Mar 2012 14:00:00 GMT 2222116-San-Francisco-Information-Technology Healthcare is undergoing tremendous change and transition, and Kaiser Permanente (KP) is set to meet these challenges. Within KP, Information Technology is moving to a model that brings our focus and methods closer to those of our business partners and common systems across the enterprise. KP's Contact Center Strategy (CCS) is defining the future state for its major member facing contact centers. KP's CCS establishes and deploys standard technology platforms across contact centers, allowing seamless call routing based on unique member needs, greater efficiency in handling peak call volume, and better preparation for disaster recovery. The execution of KP's CCS will not only help KP better serve its customers, it will also provide an improved work environment in its contact centers through the development of common processes and industry standard capabilities.

The Health Plan Contact Center Strategy Center of Excellence (CCS CoE) within the Health Plan Business Information Office (HP BIO) of Kaiser Permanente's Information Technology division (KPIT) is looking for an exceptional Director of Contact Center Support Services (CCSS) to lead a team in providing support services for new and existing contact center infrastructure and applications nationwide. This individual will develop and lead a world class enterprise-wide contact center technology production support organization of over 35 employees and contractors consisting of: an applications development/support manager and developers for a customer relationship management and business process management system utilizing Pega Systems; an applications development/support manager and developers for a suite of office automation applications, complaint workflow/reporting system utilizing Oracle PeopleSoft, and reporting/analytics tools such as Merced; and a telephony integration and engineering/support manager and engineering staff for telephony, integrated voice response, automatic call distribution/call routing, quality assurance, workforce management and other contact center related platforms.

The CCSS Director will report to the Vice President of CCS CoE within the HP BIO organization and requires approximately 25% - 30% travel.

Responsibilities
The CCSS Director will have overall accountability for, but not limited to, maintaining high availability, production support, incident management, change requests, service requests, program releases, small enhancements, small core projects and upgrades related to contact center platforms such as:
- Health Plan Customer Handling and Tracking System (Pega Systems)
- Internally developed Office Automation applications (e.g., information repository)
- Knowledge Management (e.g., Knowlagent)
- PBX/ACD/CTI (e.g., Aspect, Avaya, Nortel, Siemens, Cisco)
- Genesys (e.g., CIM, IWD)
- IVR systems (e.g., Direct Talk, Periphonics, Genesys, Qwest hosted)
- Carrier (e.g., Trunking, local and 800 services, T-1, DS1, DS3, etc.)
- Workforce Management (e.g., Aspect)
- Quality Assurance (e.g., Nice, eTalk)

The CCSS Director will partner with:
- The Contact Center Vendor/Contract Manager, external vendors and internal supplier groups to ensure their respective groups satisfactorily meet contracted/agreed contact center production support and small project obligations.
- The Contact Center Delivery organization to provide developer, engineering and subject matter expertise for the successful delivery of medium to large contact center projects in addition to ensuring a seamless transition from implementation to production support.
- The Contact Center Strategic Services organization to draft and/or develop root cause analyses, post mortems, corrective action plans and best practices to prevent reoccurrences of service impacting incidents.
- The Regional Business Information Office teams, who are responsible for the KP-IT investments, technical strategy and performance on a regional basis.
- End User Services who are responsible for providing IT client support (e.g., desktop) across the regions.
- Infrastructure Management Group for infrastructure support.
- The regional contact center operations and program leaders responsible for the contact center business operations.
- Various other IT groups within the Portfolios that support contact centers.

Additionally, the CCSS Director will manage the department's core budget, KPIs, staff performance, staff development and ensure customer satisfaction.

Qualifications:

Basic/Minimum Qualifications
- Bachelor's degree or 4 years of equivalent work experience
- 10 years experience in managing a technology diverse production support organization (preferably in contact centers for healthcare).
- Extensive contact center technology knowledge (Telephony, Genesis, Cisco, VoIP, IVR, Routing, Pega Systems, CRM, BPM, WFM, QA, Knowledge Management, Surveys, Multi-channel, custom applications development, Visual Basic, .NET, HTML, J2EE, SQL, SOA, etc.)
- 8 years of experience with management of projects, budgets and development and support teams, projects, budgets, and metric
- A minimum of 8 years of related IT experience including IT Project Management.
- Ability to work effectively within matrixed organizations, and develop strong partnerships with both IT and business partners.
- Ability to manage vendors.
- Ability to navigate through large and complex organizations.
- Strong customer relations.
- Extensive understanding of SDLC, Agile, change management, application development, infrastructure and industry best practices.
- Ability to analyze, document, and present to senior IT and business leaders.
- Critical thinking, meeting facilitation, outstanding verbal and written communications, and interpersonal interaction skills are required.
- Ability to use/learn corporate applications (Remedy, ePro, TIME, RPM, etc.).
- Extensive experience in Microsoft Office, Visio, Project.

Preferred Qualifications

- Master's level graduate degree and/or M.B.A. preferred.
]]> Sun, 04 Mar 2012 14:00:00 GMT 2222107-San-Francisco-Information-Technology We are seeking strong Technical and Management Staff to join the IMG Systems Integration team ('SI'). SI partners with Kaiser Permanente Business & IT teams to understand their needs & provide integrated technology solutions that span across the organization. We develop full applications as well as extensions to vendor-developed applications.

We currently have an opening for a Manager, eHIE Infrastructure, a position that directly reports to the Senior Manager / Director of System Integration - Technology Integration and Engineering Services, Emerging Technologies within IMG.

The Program Manager is responsible for successful and timely completion and delivery of Infrastructure solutions to one or more strategic emerging technology programs such as the Enterprise Health Information Exchange (eHIE). eHIE is Kaiser Permanente's collaboration with industry-leading healthcare systems to securely exchange electronic health data in a standards-based approach that protects patient confidentiality.


Duties of the Manager, eHIE Infrastructure:
- Key point of contact, integration and escalation between the business sponsor, Business Segment Partners, and the other KPIT Groups.
- Ensure adoption of standard, effective and compliant project delivery methodologies and the management of project issues, key metrics, and operational constraints across the program.
- Implement Program Framework in conjunction with KP methodology including status reporting and metrics
- Develop and manage Program plans
- Implement Risk Management plan
- Produce all Program artifacts on time/with quality
- Implement Scope Change Mechanism to manage Program Scope
- Develop Charter document and ensure Program Scope is clearly defined
- Produce executive-level communication to Program stakeholders



Qualifications:


This position requires a highly experienced, seasoned, and results-driven IT professional who is extremely collaborative and accustomed to working within a matrix organizational structure. The following basic qualifications and skills are required:

- Minimum of 10-15 years experience leading and managing IT projects in a highly diverse and complex environment
- Must have a minimum of a Bachelor's degree in a related field or 4 additional years of work experience
- Strong Program Management skills-managing large complex IT infrastructure programs
- Self-starter, independent, results-oriented
- Experience in directing and managing a staff of project managers and project teams with responsibility of Delivery as well as Production support.
- Strong leadership, team building, and coaching/mentoring skills
- Demonstrated experience in managing and coordinating multiple, diverse concurrent projects
- Must have exceptional written and verbal communication skills
- Highly skilled in client relationship management
- Must have a minimum of a Bachelor's degree in a related field (Master's degree preferred)

Preferred Qualifications:
- Prior experience with project delivery in the Kaiser Permanente enterprise is strongly preferred
- PMI certification or equivalent
- Experience across multiple healthcare disciplines with an emphasis on care delivery applications
- Master Degree
]]> Sun, 04 Mar 2012 14:00:00 GMT 2216752-San-Francisco-Information-Technology We are seeking strong Technical Staff to join the IMG Systems Integration team ('SI') Emerging Technologies team. SI partners with Kaiser Permanente Business & IT teams to understand their needs & provide integrated technology solutions that span across the organization. We develop full applications as well as extensions to vendor-developed applications.

We currently have an opening for a Solution Consultant, responsible for architecture and technical lifecycle management of the strategic emerging technology projects such as the Enterprise Health Information Exchange (eHIE) across Delivery and Production Support phases. eHIE represents Kaiser Permanente's collaboration with industry-leading healthcare systems to securely exchange electronic health data in a standards-based approach that protects patient confidentiality.

The Solution Consultant provides solution creation, technical consulting, design and prototyping/ coding for projects in the SI Emerging Technologies team.

Responsibilities of the Solution Consultant, eHIE:

- Technical expert on a project/ release team; responsible for the technical success of the project.
- Responsible for technical architecture, logical and physical design of the solution
- Takes ownership of escalated issues, decides between competing solutions
- Ensures solution conforms to all security standards and other non-functional requirements.
- take initiative in solving complex technical problems in areas which may be outside current technical expertise and coming up with original solutions and design approaches to new project requirements.
- Prototyping of new solution components
- Work with the Architecture and Strategy teams within Kaiser to research new technology and development approaches and create best practices around them.
- Interacting with the business users / Program Management office, when needed.
- Provide 3rd level support



Qualifications:

This position requires a results-oriented self-starter who can effectively navigate a large organization. The following basic qualifications and skills are required:

- Bachelor's degree in engineering, or related field or 4 additional years of work experience.
- 10 years of experience developing and supporting large applications using various tools and technologies.
- 7 years experience in IT/OO design/development/architecture with Java/J2EE Design and Development.
- 5 years experience leading and mentoring development teams in design and development best practices.
- 3 years experience with Middleware Technology Architecture, Design, Development and Best Practices.
- 3 years experience with Web Application Security and single sign on technologies, SSL, Certificates Management, WS-Security
- Knowledge of SSL/TLS, Digital Certificates, HTTP Protocol and Public/Private Keys Encryption
- SOAP/Web Services/WS-I
- Experience in architecting large-scale, scalable, fault-tolerant distributed system.
- Highly adaptive, quick learner, efficient in multitasking and goal oriented
- Ability to work effectively under aggressive deadlines and in challenging settings
- Excellent problem-solving, strategic and systems analysis and complex decision making skills.

Preferred Qualifications:
- Ability to work in a team and contribute independently.
- Hands-on experience with Open source development tools
- XACML experience
- Unix / Linux experience
- VMWare, VSphere experience
- Ability to design solutions for distributed systems monitoring in a way to help alerting and troubleshooting.
- Knowledge of IBM Tivoli Monitoring Components (TMS, TEP, TEMS, TEMAs)
- Knowledge of SNMP
- Working knowledge of Networking
- Knowledge of IBM Tivoli Storage Manager a plus
- Experience with architecture of Continuous Availability/ Disaster Recovery architectures
- Understanding of Healthcare business.
- Strong oral and written communication and documentation, collaboration and presentation skills

]]> Wed, 29 Feb 2012 14:00:00 GMT 2216795-San-Francisco-Information-Technology - Be exposed to Business Analysis, Strategy, Information Technology, Cloud Computing,Security?
- Learn how to present& communicate complex information& ideas to senior management?
- Learn how technology is changing the way health care is delivered?
If you are, then this is a position is for you!
We are looking for dynamic individuals who are interested in working w/in a health care environment w/ an emphasis on technology.
Kaiser Permanente IT is a group of 6,000-plus people dedicated to supporting& improving health care for its 8.6M members,& to delivering 24x7 IT services to 150K employees across 400+ medical facilities. As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments& learn new business tools. In addition, you will participate in enrichment activities for your professional development. KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies,& application development. Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management& business intelligence. At the end of the Internship, the intern would have learned about the various activities involved in project management& business analysis.


Essential Functions

Emerging Technologies team provides the Strategy, proof-of-concepts and pilot implementation on variety of innovative and challenging projects in diverse technologies including building infrastructure These include new and emerging technology trends in Cloud Platform, Utility computing Mobility platform .

As a member of the Emerging technologies mgmnt team , you would work on a variety of innovative and challenging projects in diverse technologies including building infrastructure , middleware ,web services solutions frameworks in support of the key application Integration initiatives.The individuals selected for this position will be partnered with experienced software development engineers who would mentor and challenge them as they work on projects that are related to the web services develpoment for the KP Healthconnect environment. Key Initiatives: 1)Web Services Development for HealthConnect Environement and Score Card Creation 2)Correlated end to end monitoring implementation for the service oriented Infrastrutcure 3)Cloud Computing POC 4)Documentation of department's workflow and processes

Systems Integration Vital dashboards: Some of the deliverables will include:
1)High Level Architecture diagrams and blueprint
2) Design Specification
3)Building Proof-of-concepts for the enterprose dashboard
4)Implementation Plan
5)Workflow and Systems Documentation

Competencies and Skills the Intern will Develop:


Competent with standard office productivity applications, such as Microsoft Office suite.
-Experience researching emerging and bleeding edge technologies and practically applying such research.
-Modeling techniques using UML.
-Experience with various UI technologies such as Portal, AJAX, JSPs, Struts, JSF, and/or Tiles.

Qualifications:

Basic Qualifications
- 2.8 GPA or higher
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Interested in learning about leadership and information technology Project Management desire or experience. Organized, articulate, personable. Able to communicate effectively, both verbally and in writing Student should be in a Computer Science, Information Technology, or Operations and Technology Management program Self-motivated Quick-learner Reliable & Dependable
Preferred Qualifications
- Students pursuing a Bachelor's Degree in Management Information Systems, Business Information Systems, Computer Information Systems, or Computer Science, Computer Engineering, Business or related degree with coursework in Information Systems.
- Working knowledge of emerging technology trends in Cloud Platform, Utility computing Mobility platform
- Freshman or Sophomore college student with two or three summers remaining prior to graduation.
- 6 to 12 months educational experience within coursework emphasizing specific technical or business curriculum.
]]> Wed, 29 Feb 2012 14:00:00 GMT 2216814-San-Francisco-Information-Technology
We currently have an opening for a Deployment Engineer, responsible for managing the technical lifecycle of the infrastructure stack in strategic emerging technology projects such as the Enterprise Health Information Exchange (eHIE) across Delivery and Production Support phases.
eHIE is Kaiser Permanente's collaboration with industry-leading healthcare systems to securely exchange electronic health data in a standards-based approach that protects patient confidentiality.

Responsibilities of the Deployment Engineer, eHIE:

- Hands-on Technical expert on a project/ release team; responsible for the technical success of the project.
- Works closely with the solution architects to implement the design and ensure operational readiness
- Care and Feeding of solution components across the infrastructure stack
- Takes ownership of escalated issues and tracks them to closure
- Prototyping of new solution components
- Work with the Architecture and Strategy teams within Kaiser to research new technology and development approaches and create best practices around them.
- Interacting with the users / Program Management office, when needed.
- Disaster Recovery planning, testing and verification of backups and data replication
- Assist in the development and management of operational dashboards
- On-call support



Qualifications:


This position requires a results-oriented self-starter who can effectively thrive in a dynamic, fast-changing environment. The following basic qualifications and skills are required:

- Bachelor's degree in engineering or related field along with 4 additional years of work experience.
- 7 overall years experience developing and supporting large applications using various tools and technologies.
- Hands-on experience in
o IT/OO design/development/architecture with Java/J2EE Design and Development.
o Middleware Technology Architecture, Design, Development and Best Practices.
o Web Application Security and single sign on technologies, SSL, Certificates Management, WS-Security
o Knowledge of SSL/TLS, Digital Certificates, HTTP Protocol and Public/Private Keys Encryption
o SOAP/Web Services/WS-I
o Unix / Linux experience, including scripting
- Highly adaptive, quick learner, efficient in multitasking and goal oriented
- Ability to work effectively under aggressive deadlines and in challenging settings
- Excellent problem-solving, strategic and systems analysis and complex decision making skills.

Preferred Qualifications:
- Ability to work in a team and contribute independently.
- Hands-on experience with Open source development tools
- XACML experience
- VMWare, VSphere experience
- Knowledge of SNMP
- Working knowledge of Networking
- Strong oral and written communication and documentation, collaboration and presentation skills]]> Wed, 29 Feb 2012 14:00:00 GMT 2216727-San-Francisco-Information-Technology Special note candidates can work in Kaiser Hawaii or Pleasanton offices.

Kaiser Permanente HealthConnect is an integrated clinical and administrative information management system that integrates the patients electronic medical record with their appointments, registration and billing information. The system will link KP departments and facilities nationwide, providing KP physicians and care teams access to current and comprehensive patient information and providing KP members 24/7 online access to key portions of their medical record. Enhancing patient safety and care quality, the impact and benefits of KP HealthConnect are expected to be felt throughout all of KP and to set new standards for the healthcare industry as a whole.

Regional Planning Lead Role & Responsibilities:

Work closely with regions to plan and strategize future initiatives.
Responsible for implementing and maintaining the sustaining model in the region.
Work with BIO organizations to monitor end-to-end delivery of HealthConnect projects.
Responsible for HealthConnect implementations in the region.
Work closely with internal SI teams to continuously identify improvements to HealthConnect infrastructure and processes.
Responsible for all SI deliverables to the regions.
Responsible for tracking incident resolution and implementation of associated prevention items.
Is responsible for deployment activities within a KP HealthConnect regions.
Review the systems integration activities for non-EPIC applications.
Create a demand management channel and assure delivery of deliverables from the national teams.
Monitor work efforts between the technical teams to ensure the success of the project for their individual region.
Single point of contact for customer outreach and competency center.
Closely interact with teams within and outside of the SI organization.
Regional Planning Lead owns regional relationships. Acts as the escalation path to the region.
Provide operational requirements internal teams.
Regional Planning Lead will work with the BIO and Regional Business partner to get better understanding of the regional Initiatives, Deployment Strategy, Regional Budgets etc.
Regional initiated Projects will be funneled through the Regional Planning Lead who then will involve SI teams as appropriate.
Capacity Planning ( More regional users )
Performance issues will be channeled through Regional Planning Leads from the region.
Regional Planning Lead then engage appropriate teams.* Regional Planning Leads will also share regional initiatives with other regions can learn from it.Other




Qualifications:

- Bachelor's degree in Business Administration, Engineering, Computer Science, EE or MIS or 4 additional years of related experience
- 8-10 years minimum experience as a team lead in an IT or software development environment, preferably in a planning function, for an enterprise application showing progressively responsible career growth
- 5 years minimum deep process knowledge of software development and release functions
- 3-5 years experience working as technical lead for large/ enterprise software package.
- This position requires 3-5 years of healthcare or clinical application support experience
- 3 years minimum working knowledge of Remedy (Change Management Tool)
- Experience deploying large scale applications
- 2-3 years of project management experience is required.
- Please note that this position has special features which requires employees to be on call 24/7 to support Kaiser's critical environment.
This includes nights and weekends.)
- Ability to coordinate and work with multiple IT Groups and business groups.
- Excellent communication skills
- Track record and penchant for developing processes and mentoring lower level resources
- Prior work experience in a complex, matrixed organizational structure
- Healthcare or Clinical Application Support background is required



Preferred qualifications:
-Experience with Epic systems a plus
-Pervious consulting background is highly desired]]> Wed, 29 Feb 2012 14:00:00 GMT 2102803-San-Francisco-Information-Technology - Be exposed to Business Analysis, Strategy, Information Technology?
- Learn how to present& communicate complex information& ideas to senior management?
- Learn how technology is changing the way health care is delivered?
If you are, then this is a position is for you!
We are looking for dynamic individuals who are interested in working w/in a health care environment w/ an emphasis on technology.
Kaiser Permanente IT is a group of 6,000-plus people dedicated to supporting& improving health care for its 8.6M members,& to delivering 24x7 IT services to 150K employees across 400+ medical facilities. As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments& learn new business tools. In addition, you will participate in enrichment activities for your professional development. KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies,& application development. Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management& business intelligence. At the end of the Internship, the intern would have learned about the various activities involved in project management& business analysis.


Essential Functions

The Enterprise Process Delivery Management Department is responsible for leading and supporting the Infrastructure Management Group in developing, applying and improving process in support of the activities and practices of carrying out the function of providing infrastructure to support KPIT delivered applications.

The project will be to design and develop a manageable web site to serve the Client Delivery and the Internal Process Needs of IMG. The Project will include collecting, organizing and designing the presentation of the material into a manageable web site designed to be managed by local teams. It will serve two purposes:
1. It will be used to serve as a portal for IMG clients to use IMG services.
2. It will be used to serve as a resource to IMG other KPIT Delivery Teams to access support the delivery of services.
The intern will work with Internal Communications and Web Development Teams as well as EPDM. The project will need to conform to KP Communication Standards and Web Development Standards.

Competencies and Skills the Intern will Develop:

Process Improvement
Process enablement
Web design in practice
Service enablement
Performing in a large organization
Networking (interpersonal)
ITIL
ITILRequest Fulfillment

Qualifications:

Basic Qualifications
- Freshman or Sophomorepursuing a Bachelor's Degree in Computer Information Systems, Management Information Systems, Health Information Systems,
- 2.8 GPA or better
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Preferred Qualifications
- The individual should be a CIS major with a focus on Process Management. Additional interests should be the use of technology to support the communication needs of business to improve the client experience and enable employee performance.
]]> Wed, 29 Feb 2012 14:00:00 GMT 2216725-San-Francisco-Information-Technology - Be exposed to Business Analysis, Strategy, Information Technology, Security?
- Learn how to present& communicate complex information& ideas to senior management?
- Learn how technology is changing the way health care is delivered?
If you are, then this is a position is for you!
We are looking for dynamic individuals who are interested in working w/in a health care environment w/ an emphasis on technology.
Kaiser Permanente IT is a group of 6,000-plus people dedicated to supporting& improving health care for its 8.6M members,& to delivering 24x7 IT services to 150K employees across 400+ medical facilities. As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments& learn new business tools. In addition, you will participate in enrichment activities for your professional development. KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies,& application development. Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management& business intelligence. At the end of the Internship, the intern would have learned about the various activities involved in project management& business analysis.


Essential Functions
Manage projects for Information Security
Assisting with project management, project coordination, financial forecasting, work tracking, and status meetings.

Competencies and Skills the Intern will Learn:
The intern will be heavily involved in, and will learn MS Project, project management, including tracking, status, communications, execution, planning. Organizational structure of a large company. The intern will also be involved in financial planning, forecasting, and tracking.




Qualifications:

Basic Qualifications
- 2.8 GPA or higher
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Interested in learning about leadership and information technology Project Management desire or experience. Organized, articulate, personable. Able to communicate effectively, both verbally and in writing Student should be in a Computer Science, Information Technology, or Operations and Technology Management program Self-motivated Quick-learner Reliable & Dependable
Preferred Qualifications
- Students pursuing a Bachelor's Degree in Management Information Systems, Business Information Systems, Computer Information Systems, or Computer Science, Computer Engineering, Business or related degree with coursework in Information Systems.
- Working knowledge of MS Project
- Freshman or Sophomore college student with two or three summers remaining prior to graduation.
- 6 to 12 months educational experience within coursework emphasizing specific technical or business curriculum.
]]> Mon, 27 Feb 2012 14:00:00 GMT 2207018-San-Francisco-Information-Technology
The Lead Technical Engineer will play a key role in supporting and enhancing our document management shared infrastructure for use by multiple business and application areas. The successful candidate will join a high performing team and help us take support operations to the next level, ensuring that excellent service is delivered to our business units in an effective and efficient manner.

This position is located at Kaiser Permanente's Technology Campus in Pleasanton, CA.

ESSENTIAL FUNCTIONS

Deliverables in first 90 days:
- Familiarize self with the DRM application components, interfaces, regularly occurring jobs and maintenance activities.
- Understand the DRM team's role in installation, configuration, and support of the application, and how DRM interacts with the various KPIT organizations.
- Understand the Remedy service request process - SR, RFC and Incidents.
- Assume primary support role after turn-over of support functions from DRM team peer.
- Satisfy all mandatory internal training requirements.
Deliverables in first 120 days:
- Independently troubleshoot complex problems or defects reported in application production or non-production environments.
- Provide input to project plans for application builds, and report status to project managers.
- Participate in the build, validation, and troubleshooting as needed for application interfaces to other systems.
- Perform simple to moderately complex software deployments into existing environments.
Deliverables in first year:
- Independently prepare project plans for application build activities.
- Troubleshoot, resolve, and document root-cause analysis for complex technical problems.
- Work with application teams, technical or non-technical SMEs to gather and verify technical requirements for application environment builds.
- Design processes, process improvements, and departmental standards for application builds, deployments, and support.
Responsibilities:
- Support pre-production & production application builds & maintenance. Prepares and maintains application support documentation.
- Provide daily maintenance and technical support activities associated to the operations of production and pre-production environments. Work with internal IT organizations and/or vendor to find resolution to system failures, and provide a root cause analysis.
- Provides 24x7 production support/coordination as assigned in an on-call rotation.
- Map technical requirements to the application environment and infrastructure requirements, coordination of equipment sizing, acquisition and application environment build-out with infrastructure engineers, system administrators, and internal IT groups.
- In addition to internal IT groups coordination with vendor supported applications is required to assess conformity with Kaiser standards and determine fit into the target application architecture and perform environment operational testing. Monitor application performance and recommend performance improvements.
- Install and configure application software onto Windows and/or UNIX servers, monitoring file system utilization, DNS changes, scheduled job setup and manage application security for pre-production environments.
- Strong knowledge of code migration services and the ability to implement code packaging and deployment procedures is required.
- Provide automated alternatives to repetitive manual processes by creating scripts for installs, job monitoring, code drops, and backup or replication jobs.
- Contribute to project planning and scheduling, preparation of work effort estimates, and coordinate the execution of project build activities across multiple teams and individuals. Align project plans with the overall document management solution strategy.
- Able to perform tasks independent of close supervision and guidance.
- Depending on project, some off-hours and weekend work may be required.


Qualifications:

BASIC QUALIFICATIONS:
- 6 or more years of work experience in IT in a technical or production support role in a medium to large-sized organization.
- 5 or more years of application installation, configuration and support experience for UNIX and Windows servers, and Windows desktops.
- Experience with Windows administration, command scripting, UNIX shell scripting and Perl scripting.
- Working knowledge of software applications including but not limited to MS Project, MS Word, MS Excel, MS PowerPoint, TOAD (or any DB tools), MS Visio, Remedy for, Incident, Problem, Change Management, RPM, Lotus Notes,
- Good understanding of IBM DB2 or similar RDBMS technologies and able to compose fairly complex but efficient SQL queries against application databases.
- Flexible and quick to learn new technologies without the benefit of formal classroom training.
- Ability to work effectively as part of a team or independently without close supervision.
- Ability to effectively plan, multi-task and handle multiple projects or assignments concurrently.
- Excellent analytical and problem solving skills, with experience triaging and resolving technical issues/problems.
- Excellent oral and written communication skills, with experience dealing with technical and non-technical audiences.
- Strong customer service orientation and motivated self-starter.
- Ability to work off hours or on weekends as required.
PREFERRED QUALIFICATIONS:
- Experience with Java development and VB scripting or equivalent on Windows environment.
- Strong knowledge of code migration services and the ability to implement code packaging and deployment procedures is required.
- Good understanding of TCP/IP, Windows environment and its GUI conventions (Server 2008).
- Experience implementing enterprise functions such as enhanced reporting and monitoring for automated problem isolation and notification.
- Experience with reviewing and creating detailed level technical design and architectural documents.
- Experience facilitating meetings and conference calls with a large technical and non-technical audience, both in-person and remote.
- Experience working in a matrixed organizational environment with cross-functional teams.
- Bachelor of Science degree in Computer Science, Engineering or comparable discipline.
- Additional pluses: experience as a Technical Project Manager; Healthcare industry experience; experience with document publishing, document archival, or document distribution and fulfillment; experience with Vignette IDM, experience with Kofax Capture.
]]> Sun, 26 Feb 2012 14:00:00 GMT 2203302-San-Francisco-Information-Technology
Job Role:
The Systems Consultant Specialist will work on systems development and ongoing engineering and higher level support.Therole alsoincludes the installation, integration, testing and performance monitoring of IAM systems software products and applications. You'll work with developers, QA teams, Operations and project managers. You will develop strategies and communications for internal and external stakeholders, and lead efforts.

Essential Functions:
- Robust knowledge of Identity and Access management processes, technologies, and how they integrate
- Identifies user and system requirements, designs systems, and provides technical direction
- Designs the integration and implementation of various technologies and systems architectures
- Partners with key business stakeholders to improve the overall quality of solutions and come up with new strategies to solve business problems.
- Interacts with clients to support both IAM as well as clients vision for access governance while keeping KP's big picture in mind, thus needing excellent verbal and written communication skills.
- Performs second and third level problem determination and resolution
- Responsible for the integrity of the installation and maintenance process as well as for ensuring optimal performance
- Manage release branches
- Build and sanity test release binaries

Qualifications:

Basic Qualifications:
- Bachelor's degree or higher with an emphasis in Computer Science or related discipline, or 4 years of additional relevant work experience.
- 8 or more years of experience in Engineering, Identity Management, and/or Information Security, including 3-5 years in a Lead or Architect role
- Proven track record of stabilizing large, complex implementations and implementing engineering best practices
- Excellent written and verbal communication skills, including a strong ability to conceptualized and document complex systems for non-technical audiences
- Strong troubleshooting and problem-solving skills
- Passionate about improving business processes through developing tools and automation
- Knowledge of Access Governance solutions applications (Aveksa Compliance Manger, SailPoint Compliance Manger, Oracle Identity Analytics)
- Experience with procedural and object oriented programming techniques
- Fluency with one or more programming languages (Unix Shell scripting, Perl, JAVA, C# .NET, etc.)

Preferred Qualifications:
- Successful track record implementing Aveksa Compliance manager for Access Certifications
- Thorough understanding of relational data and relational database management systems.
- Detailed knowledge of SQL and ability to define complex queries for data extraction, transformation, and reporting.
- Understanding of LDAP directories and ability to define LDAP filters to connect and extract data.
- Solid experience customizing and maintaining identity management and provisioning platforms (TIM, OIM, Sun Identity)
- Working knowledge of access management platforms (TAM, OAM, SiteMinder or similar)
- Hands on experience with Linux operating system, oracle databases, and J2EE applications / platforms.
- Ability to identify tasks which require automation and automate them
- Familiarity with Sarbanes-Oxley, HIPAA, and related regulations
- Strong understanding of information security fundamentals in the identity and access governance space
- History working with Eclipse/RAD, SVN/CVS and Apache Ant]]> Wed, 15 Feb 2012 14:00:00 GMT 2175902-San-Francisco-Information-Technology
Essential Functions:
- Primary KPIS contact for all assigned BIO's (Business Information Offices) managers/professionals to ensure consistency of all Information Security delivery to the BIOs.
- Accountable for delivery of all services within KPIS to the assigned BIOs and supports focusing these services to the critical business needs of the BIO.
- Performs strategic business consulting as a thought leader to drive and influence forward looking business initiatives.
- Supports Driver Based Costing Model process for all projects within assigned BIOs, which determines KPIS core cost impacts of projects deployed by BIOs.
- For identified problems and issues, navigates through organization to resolve issues, looks for real root cause and, when needed, handles organizational conflicts that impede service delivery.
- Assists BIO and their clients to define and refine the Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), as they pertain to KPIS services provided.
- Facilitates the development and maintenance of service metrics and communicates overall Information Security performance metrics.
- Communicates to BIO all major enterprise environment changes, key strategies, initiatives and BIO related major activities.

Success Criteria:
- Becomes the trusted advisor and mentor to managers and professionals.
- Ability to drive, influence and deliver on identified Information Security initiatives within assigned BIOs to meet business needs.
- Ability to cross all layers of the organization and obtain results.
- Represents successfully BIO perspective within KPIS and affects needed changes that improve the success of KPIS delivery of services to BIOs.
- Able to represent the KPIS perspective within the BIOto support successful strategies, educate organizations and keep the BIO updated.
- Receives BIO's support andactive use of the BRM as part of the functional team to improve service delivery to the portfolio clients.
Deliverables:
- Meaningful and accurate scorecards, availability reporting, performance metrics, etc.
- Service and Business Priority Lists co-developed by stakeholders that relate to Information Security and the Annual Business Goals and Initiatives of the BIO.
- Implemented service improvements, standards or policies as needed.
- Mini-trainings, webinars and communication sessions on organizational changes, initiatives, strategy and strategy changes, major KPIS activities, customer service, reporting and so on.

Qualifications:

Basic Qualifications:
- Bachelor's degree in Computer Science/Business Administration or related field or 4 additional years of equivalent work experience in lieu of degree
- Requires8 or more years of Service Delivery Management and Account Management experience.
- Requires a thorough understanding of Scorecards, Dashboards, SOWs, SLAs, OLA's and Performance management Metrics
- Proven ability to establish and maintain long term relationship with senior leaders in both IT and business groups
- Excellent follow-through on detailed tasks
- Must possess organizational proficiencies to multi-task and work in a fast-paced environment under limited supervision.
- Must be highly motivated, self-starting, and committed to achieving results and have a strong sense of ownership and follow-through to resolution.
- Must have strong problem-solving skills.]]> Mon, 13 Feb 2012 14:00:00 GMT 2169442-San-Francisco-Information-Technology

Description

The EIS/SOA (Service Oriented Architecture) Program is seeking an exceptional SOA Program Consultant to lead and oversee number of Enterprise SOA Program tracks. The current initiatives/tracks include security, governance, standards, and infrastructure enhancements. The person will need to decipher and collect requirements, understand proposed solutions/options, gather consensus from various stakeholders, be a leader for the effort, and also be able to produce required documentation/standards/policies/metrics. It is preferred but not required for a person to have experience with wide range of SOA tools and SOA processes. The most important factor is, for a person to understand and quickly grasp SOA technical and business concepts. The position is located in Pleasanton. Very occasional travel may be required.


Essential Functions:
Utilizes excellent organizational skills to assist the SOA Program in management of the numerous tracks and ensure the successful attainment of goals and completion of key Program projects.
Develops and communicates very effectively through written reports, process documentation and materials which provide guidance/education to the enterprise on SOA standards and governance.
Able to communicate well in meetings with multiple stakeholders from differing groups within the enterprise and when needed, conduct formal oral presentations.
Excellent oral and written communication and documentation, collaboration and presentation skills.
Collaborates with other key SOA stakeholders in the Enterprise to ensure integration and alignment
Performs other duties and accepts responsibility as assigned


Qualifications:

Basic Qualifications:
Bachelor's degree or 4 years of equivalent work experience
10 years of progressive IT work experience, with demonstrated success in process and standards documentation, collaboratively working with stakeholders from multiple divisions within an enterprise and stewarding projects to completion on time and within budget.
3 years of experience with SOA/Enterprise Application Integration
2 years experience writing standards and 'end-user' documentation in any IT area
Well developed consulting, writing skills and oral communication skills
Ability to work effectively under aggressive deadlines and in challenging settings
Demonstrates a high level of judgment and risk taking to make appropriate decisions for diverse, sophisticated and undefined issues
Experience working in large organizations with cross-departmental teams.
Customer focused and results oriented - while maintaining a team focus approach.
Excellent problem-solving, strategic and systems analysis and complex decision making skills.

Preferred Qualifications:
Experience developing of utilizing SOA Governance
]]> Mon, 06 Feb 2012 14:00:00 GMT 2153327-San-Francisco-Information-Technology
The Contact Center Strategy Center of Excellence (CCS CoE) within the Health Plan Business Information Offices of Kaiser Permanente's Information Technology division (KPIT) is seeking an exceptional Principle Program Manager to lead multiple tracks within the CCS Mega Program. This role will lead the delivery of large, complex, multi-year technology projects from design through deployment of telephony infrastructure and associated systems, and Customer Relationship Management (CRM)/Business Process Management (BPM) applications. The Principle Program Manager will lead teams comprised of his/her internal staff of project managers, solution consultants, subject matter experts, other KPIT supplier groups and external vendors to provide enterprise contact center telephony infrastructure services such as intelligent routing, the virtualization of multiple call centers (load balancing), multi-channel access, computer telephony integration, comprehensive reporting and analytics, telephonic (IVR) and web self-service, quality assurance, workforce management and common/intelligent desktop applications. This position reports to Contact Center Strategy's Director of Delivery.

A minimum of 30% travel is required.

Job Responsibilities:
Devise and implement standard program/project methodology, tools, and processes to drive successful delivery of the CCS program
Establish appropriate Systems Development Life Cycle (SDLC) methodology including definition of program phases, associated deliverables, etc. to ensure successful implementation of this program
Develop program plans/schedules, delivery scope, budget and resource plans
Work with each of the program managers, vendors, internal teams, and management to ensure overall program is progressing as scheduled keeping approved scope, timeline and budget intact
Track and mitigate issues/risks impacting deliverables.
Develop and track program/project performance metrics and budgets, effectively communicate status, recommend actions and determine priorities with the Business and IT Leadership
Manage executive level communication for program sponsors and leadership covering status, escalations, key change management affecting scope, budget and timeline, etc.

Qualifications:

Basic/Minimum Qualifications
Bachelor's degree or 4 years of equivalent experience.
10 years of program/project management and
5 years experience directing the full spectrum of IT development and implementation of highly complex, large scale ($5M+), multi-location, multi-year corporate IT initiatives
Experience and a thorough understanding of complex Contact Center Infrastructure, technologies, associated applications and practices
Experience in the Healthcare environment covering Health Plan and Care Delivery portion of the business
Ability to successfully navigate through large and complex organization
Strong stake-holder management including program managers, vendor delivery executives, KP business and IT leadership teams
Strong customer focus with a demonstrated ability to work seamlessly with geographically dispersed business sponsors and technologists
Experienced in incorporating organizational change management (communications, training, change adoption) concepts to lead the team for a successful program delivery
Experience in managing System Integrators through fix bid consulting agreements
Experience in managing multi disciplined, large teams with project and support responsibilities

Preferred Qualifications
MBA or MA in Information Systems Management preferred
PMP Certification preferred]]> Wed, 01 Feb 2012 14:00:00 GMT 2139504-San-Francisco-Information-Technology
Essential Functions:
- The Cache/Unix Support Engineer primary job responsibilities will be as follows:
- Perform tasks associated with projects as assigned, including hardware and software installation and configuration working under the direction of a senior team member or project manager.
- Perform installation of Cache code into non-prod environments. Perform simple Cache code installation into production environments.
- Investigate production and non-production errors reported by the user community, meeting agreed upon SLAs; provide troubleshooting, root cause analysis and problem resolution.
- Provide rotating shift coverage and be a part of 24x7 on-call support and production system monitoring schedule, this includes working weekends and evenings as needed.
- Work on new application deployment and enhancement projects with KP and vendor resources.
- Receive business requirements from the designated SI lead (typically, Regional Production Support Manager or Regional Engineering Manger), analyze them and develop technical specifications.


Qualifications:

Basic Qualifications:
-Bachelor's degree in computer science or related field or 4 additional years of work experience.
-Minimum of 8years of information technology experience.
-Minimum of 5 yearsof software development experience in a software vendor or IT setting.
-Experience with deployment and/or support of a large, packaged software is required.
-Must have in-depth expertise in UNIX based middleware technologies, frameworks, andinfrastructure.
- Must have solid experience with one of the following databases (Oracle, Db2, SQL).
- Soft Skills/Work Ethic:
- Must be able to work ina fast-paced environment.
- Must be self-motivated and must enjoy challenges in the work environment.
- Strong problem-solving and communication skills are a must.
- Must have extensive experience developing technical solutions in demanding production support situations in which mean time to restore (MTTR) service is small in the event of adverse impact to production.
- The individual will need to keep his or her knowledge current as vendors provide new product features and adopt new technologies.
- Will report to the Regional Production Support Manager who has overall responsibility for the deployment and production support Kaiser's electronic medical record system and supporting infrastructure.

Preferred Qualifications:
- Master's degree in computer science or related field is highly desired.
- EPIC product knowledge is highly desired.
-Knowledge of CACHE/MUMPS is desired.
- Technical Certification is a plus.]]> Mon, 23 Jan 2012 14:00:00 GMT 2232649-San-Francisco-Information-Technology
Essential Functions:
As part of the CD BIO management team, this individual will provide input in the development of the overall departmental goals and objectives to ensure they meet the operational needs of Clarity as well as the overall goals of the CD BIO.
Develop and maintain a consistent, repeatable process for managing Clarity operations to enable accuracy and high availability with little disruption to our business customers.
Establish operational objectives and assignments and delegates to team leads and technical employees.
Involved in developing, modifying and executing company policies, which affect immediate operations.
Assures adherence to budgets, work plans, and performance requirements
Requires the ability to influence, or gain the acceptance of, others in sensitive situations.
Develop and manage a highly-effective team to successfully enable Clarity data to be available to stakeholders.
Encourages employee development by providing growth/learning opportunities.
Coordinates planning activities with team members to accomplish goals, allocate resources, and track results.
Initiates and evaluates required business process improvements in order to achieve business results and appropriate solutions for customers.
Presents, organizes, and conveys problems, issues and achievements within IT with internal customers and with business partners
Develop strong partnerships across the IT organization at a national and regional level to ensure strong collaboration across the organization.
Manage the daily operations of the Extract & Load function. This includes developing or 'institutionalizing', a more consistent prioritization process, for data errors and developing tactical strategies in managing these errors, in collaboration with regional representatives.
Manage the administration of the Teradata database supporting the Clarity application. The individual will provide technical guidance to DBAs and manage the vendors who are supporting the database.
Develop a strategy for working with regional report development groups and align the objectives of the Clarity team with the overall strategy and goals of the national and regional Clarity community.



Qualifications:

Basic Qualifications:
Bachelor's degree in Computer Science, Computer Engineering, Information Management or a related field, or 4 additional years of relevant experience.
A minimum of5 years of experience working within the Information Technology industry, including direct experience working with business stakeholders from executive leaders to the technical operations team within an organization.
A minimum of5 years of experience managing operations of a data warehouse or data repository that services thousands of multiple stakeholders within a matrix environment.
A Minimum of 5 years of progressively responsible management experience in following areas: planning, budget/financial management, staffing, etc.
Demonstrated, direct experience with planning and implementing process change in an organization.
Use and development of metrics to guide and drive performance
Demonstrated, direct experience in monitoring and managing multiple vendors to provide the level of services specified on Service Level Agreements
Experience in monitoring vendor performance objectively and align the expectations of Kaiser Permanente and vendor.
Strong written and oral communication, interpersonal and organizational skills.
Preferred Qualifications:
Master's degree
Prior experience working in the health care IT industry.
Experience working across a variety of business intelligence tools to include Business Objects, Crystal Reports, and Cognos.
Experience in solutions consulting including defining requirements, developing solution alternatives and estimates and translating client's business requirements into specific systems, applications or process designs for large complex IT solutions.
DBA experience in understanding views, data models, analysis
Hands-on experience with Oracle, SAS, Teradata


]]> Wed, 18 Jan 2012 14:00:00 GMT 2105163-San-Francisco-Information-Technology Essential Functions:
Develop modeling standards, best practices, and guidelines
Lead business information modeling for large, complex projects and to ensure that project information conforms to corporate information architecture standards
Work with business clients to analyze business information requirements and translate into logical and physical model designs
Collaborate with application delivery teams including business clients, data analysts, data modelers, ETL developers, DBA's, and report developers


Qualifications:

Basic Qualifications:
4 years of experience in data/information modeling
Experience in the different modeling levels and disciplines - enterprise and solution(project level)modeling, business-facing and IT-facing modeling, business, application, Experience in different modeling languages and notations - Information Engineering, Unified Modeling Language (UML), Extensible Markup Language (XML), etc.
Experience in developing models supporting data at rest (data warehouses, data marts, operational data stores) as well as data in motion (services, messages, documents)
Experience with CA ERwin, IBM Rational Software Architect, Sparx Enterprise Architect, etc.
Experience with RDBMS such as Oracle, DB2, Teradata, etc.
Excellent problem solving, time management, communications, and presentation skills
Strong customer focus with a demonstrated ability to work closely with technical teams and business users alike
]]> Wed, 18 Jan 2012 14:00:00 GMT 2105133-San-Francisco-Information-Technology
We are looking for an individual who will perform the duties of a day to day Change Implementer. The Change Implementer will oversee day to day delivery work for KP HealthConnect. This will include managing implementation and project plans, ensuring resources are engaged and work is completed in an accurate and compliant manner. Change Implementers will be responsible for leading change activity and following it through to completion with appropriate turnover to the customer.

Essential Functions:
- Working with the Release Planner, review all plans associated with assigned changes
- Tracking of all requests to completion
- Leading cross functional delivery and project teams during change activity
- Document outcome of change activity
- Prior work experience in a complex, matrixed organizational structure with 24x7 production support and/or delivery responsibility

Qualifications:


- Bachelor's degree in Business Administration, Engineering, Computer Science, EE or MIS or 4 additional years of related experience
-8 years minimum experience as a team lead or project/program manager in an IT or software development environment for an enterprise application showing progressively responsible career growth
- 5 years minimum deep process knowledge of software development and release functions
- 3 years minimum working knowledge of Remedy (Change Management Tool)
- Excellent communication skills
- Track record and penchant for developing processes and mentoring lower level resources
-Please note that this position has special features which requires employees to be on call 24/7 to support Kaiser's critical environment.
- Prior work experience in a complex, matrixed organizational structure
Preferred qualifications:
- Experience with Epic systems a plus
- Healthcare background would be beneficial]]> Tue, 17 Jan 2012 14:00:00 GMT 2102863-San-Francisco-Information-Technology
We are looking for an individual who will perform the duties of a day to day Release Planner. The Release Planner will coordinate and manage day to day delivery work for KP HealthConnect. This will include documenting requests, preparing implementation plans, engaging resources, ensuring requests meet SLAs, are compliant and correct factoring in all interdependencies. Release Planners will be responsible for assigning the work and following it through to completion with appropriate turnover to the customer.

Essential Functions:
- Reviewing all inbound requests and processing accordingly
- Tracking of all requests to completion
- Development and facilitation of plans for complex requests and upgrades
- Provide implementation plans for production upgrades requiring outages
- Responsible for RFC coordination from receipt to execution. This includes making sure RFC is compliant, resources are assigned and RFCs are approved.
- Provide RFC status Reports and Metrics
- Attend regional meetings and provide cover for Regional Technology Managers as required

Qualifications:


- Bachelor's degree in Business Administration, Engineering, Computer Science, EE or MIS or 4 additional years of related experience
-8 years minimum experience as a team lead in an IT or software development environment, preferably in a planning function, for an enterprise application showing progressively responsible career growth
- 5 years minimum deep process knowledge of software development and release functions
- 3 years minimum working knowledge of Remedy (Change Management Tool)
-Please note that this position has special features which requires employees to be on call 24/7 to support Kaiser's critical environment.
- Excellent communication skills
- Track record and penchant for developing processes and mentoring lower level resources
- Prior work experience in a complex, matrixed organizational structure
Preferred qualifications:
- Experience with Epic systems a plus
- Healthcare background would be beneficial]]> Tue, 17 Jan 2012 14:00:00 GMT 2102758-San-Francisco-Information-Technology The KP-Orchestra Solution Architecture Consultant is a new position in the Health Information Exchange organization within Kaiser Permanente IT. The HIE group is an organization serving the health exchange needs across the KP program and regions.

The position will be accountable for contributing subject matter expertise to the development and maintenance of health information exchange architecture and roadmap. The role will work with the Solution Architecture and Development Lead to help ensure implementation of sound HIE architecture and design in compliance with relevant KP and government policies and standards. The position requires close collaboration with the requirements lead, testing lead, business stakeholders and IT partners. On-time and on-budget platform, service and project delivery is a key requirement of this position.

Essential Functions:
- Provide definition, oversight and the coordination of the HIE platform architectural strategy roadmap and implementation.
- Strategize and consult with other IT areas and products/programs on the HIE architecture solution.
- Collaborate with vendors to deliver products that will enable the target Kaiser HIE architecture.
- Apply architectural principles, guidelines, standards, reference architecture, patterns & frameworks to deliver consistent and cost effective frameworks for re-use.
- Be able to quickly understand and synthesize the business requirements and help the various stakeholders in visualizing the solution.
- Strong leadership skills to bring all the stakeholders together; consensus builder and thought leader.
- Highly skilled at creating executive level summaries from ground level work up to high level abstract strategies.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or 4 years of equivalent experience.
- 8+ years of progressive experience in solution architecture roles in custom system development environments
- 3+ years of application development experience in a web application or distributed computing environment, with solid understanding of programming languages, frameworks and related development tools
- Solid experience as a member of virtual teams
- 5+ years of experience with software development methodologies including Agile and SDLC
- Strong understanding of health information exchange standards (i.e. NwHIN, CCD/CDA) and components (i.e. MPI, CDR)
- Knowledge of Epic's Care (KP HealthConnect) HIE module functionality
- Strong , inter-personnel, collaboration and consultative skills
- Solid understanding of application infrastructure requirements and planning in a high-availability environment
- Proven track record of implementing and actively managing fundamental architectural frameworks, methodologies, and architectures.
- Proven track record on contributing to the development of a health information exchange platform architecture
- Proven track record collaborating successfully with third party vendors
- Good understanding and knowledge of health information technology solutions and stacks

Preferred Qualifications:
- Experience in healthcare industry
- Experience working for large organizations
- Experience in cross-organizational teaming environments
- Master's degree in computer science or related field, or equivalent experience
]]> Mon, 16 Jan 2012 14:00:00 GMT 2102847-San-Francisco-Information-Technology
This position will be responsible for leading a various support and operations teams of approximately 100 employees across multiple geographies and collaborating with technical partners and regional stakeholders to drive transformational change and achieve process efficiencies, high product quality, reduced cycle times, and superior customer service in delivering effective end-to-end technical solutions and services.

Additionally, this leader will collaborate with other IMG Systems Integration leaders and application owners to provide support for and ensure alignment with other significant tracks of work, including infrastructure lifecycle management, Disaster Recover, KP Network Strategy, and next generation data centers.

PRINCIPAL RESPONSIBILITIES
Under the direction of the Executive Director of Application Deployment Services within IMG-Systems Integration, the IT leader builds and guides teams that design engineer, develop and execute complex plans and focuses resources on situations requiring intense short-term and/or long-term effort in order to deliver value. Program/project deliverables and timelines will be aggressive and require a sophisticated mix of technology application and organizational change to deliver expected benefits.

Key Responsibilities
To design, operate and support cost-efficient processes for technical operational delivery services for Kaiser Permanente's most critical application, KP HealthConnect.
Lead migration to new technologies, evaluate processing performance related to system utilization and reliability, and forecast financial, physical, and staffing requirements to meet established objective
Oversee and coordinate data operations, business continuity and restoration plans that and implement pre-planned alternative routes/systems to restore service
Implement infrastructure and application lifecycle management processes
Provide innovative and proactive management, including attraction, retention and development of high quality staff
Implement and improve production monitoring strategies and solutions
Provide financial oversight including development and direction of financial objectives, budgets and expenditures
Identify and establish corporate initiatives and strategies to advance technology
Maintain technical expertise and implement new ideas and approaches to achieve service leadership in market
Provide structured technical operational delivery services for 24x7 operations
Interface with and help manage key vendor relationships (e.g. Epic Systems, IBM, HP, Microsoft, EMC)

COMPLIANCE AND INTEGRITY
Models and reinforces ethical behavior in self and others in accordance to the Principles of Responsibility, adheres to organizational policies and guidelines, supports compliance initiatives, maintains confidences, admits mistakes, conducts business with honesty, shows consistency in words and actions, and follows through on commitments.
Regional leaders are accountable for communication, implementation, enforcement, monitoring, and oversight of compliance policies and practices in their departments.
Is accountable for ensuring the ongoing security and compliance of products and services within area of responsibility.

SHORT- AND LONG-TERM ACCOUNTABILITIES

Deliver significant business value by building strategic relationships, assessing needs, forming collaborative cross-functional strategic design, development and execution teams, and ultimately delivering against commitments on-time, within budget and to quality expectations across multiple program initiatives.

Key Short Term Deliverables
Develop a lifecycle process that manages vendor code and infrastructure integration
Implement high quality service oriented technical operational delivery services (eg. Release Management, Change Management, Customer Relationship Management)

Build a high-performance organization by
Identifying and onboarding well qualified resources in key roles
Clearly defining objectives and critical success factors
Leveraging shared services including Finance, Governance and PMO to support the team's delivery focus
Building strongly collaborative relationships with stakeholders and customers.

Provide executive-level leadership and guidance within KPIT in the area of enterprise availability - including maintaining significant technical depth and domain expertise and staying connected to industry trends and forums in a manner that is leveraged within KPIT via your effort to collaboratively synthesize and present technical information supportive of the Infrastructure Program initiative and KP's business objectives.



WORKING RELATIONSHIPS

SI Leadership Team
IMG Leadership Team
Direct Reports and Staff
World-class peers in external professional organizations


KEY RELATIONSHIPS

CD BIO
eBusiness
Solution Design
Enterprise Architecture
Data Center Services
Vendors - IBM and Epic Systems





Qualifications:

- Bachelor or Masters degree in Computer Science or related field or 4 additional years of work experience.
- 10 Years experience successfully leading and managing large enterprise complex IT applications and operations support services teams with in a large fortune 500 mission critical 24/7 environment
- 5-10 Years experience of progressively responsible management experience in the following areas: incident management ,planning, budget/financial management, and staffing.
- Experience managing a team of 50 or more staff members, which includes managing managers.
- Hands on experience managing and integrating COT enterprise applications such as (SAP, ERP,CRM.).
- 5 years of Relationship Management , ability to build consensus and to work through others in achieving desired results and objectives with demonstrated autonomy to work in highly complex, matrix environments with multiple stakeholders and high degree of ambiguity.
- Demonstrated track record of significant accomplishment in a senior leadership role including the successful development and implementation of multi-million dollar programs/projects in complex matrixed organizations with numerous constituents.
- Experience managing a multi-year program of related cross-functional projects is preferred.
- Excellent written and verbal communication skills with experience in interacting and communication with a wide range of individuals (end user, client leaders, IT and Business executives).
- Strong management skills to successfully perform the strategy planning, directing, reporting and administrative responsibilities
- Consistent ability to set and deliver against a work plan in a fast-paced environment, giving attention to detail even under high-pressure situations.
- Ability to build consensus and to work through others in achieving desired results and objectives with demonstrated autonomy to work in highly complex, matrix environments with multiple stakeholders and high degree of ambiguity.
- Excellent time management and multi-tasking skills with demonstrated experience in managing and scheduling multiple engagements and coordinating the activities of various resource pools (vendors and internal team members)
- Proficient use of Microsoft Office suite or higher applications (Word, Excel, PowerPoint) as well as Microsoft Visio and Project.

PREFERRED QUALIFICATIONS

- Master's Degree in Business Administration, Computer Science, Information Systems Technology or commensurate degree
- Experience with Epic EMR suite and Inter Systems Cache is strongly preferred
- Healthcare experience is strongly preferred




REQUIRED COMPETENCIES

Strategic/Systems Thinking: Understands the connections and relationships across functions and entities for both internal and external constituencies; thinks appropriately into the future.
Service Orientation: Focuses and aligns actions and decisions on ways to enhance service.
Decisiveness: Makes timely and effective decisions.
Communication: Sends the right messages and information to appropriate audiences verbally and in writing; keeps people informed; adapts communication style to the needs of the audience.
Collaboration/Influence: Actively gathers appropriate level of participation and input to decision-making, and fosters same within team. Persuades others to see/recognize new perspectives to reach best outcomes by utilizing buy-in, persuasion and relationship building.
Team Focus: Assembles and effectively leads direct report and/or partnership teams. Exceptional facilitator of team work & decision-making in virtual and in-person settings.
Change Leadership: Initiates and/or sponsors change efforts; aligns resources, overcomes resistance, and engages/motivates others to implement and sustain change efforts.
Partnership: Strategically partners across areas, entities, and functions to achieve long-term performance goals and re-allocates resources as needed. Works to achieve 'win-win' solutions to achieve outcomes. Holds others accountable for developing and maintaining partnerships.
Results Orientation: Does what is necessary to improve performance; balances the resources necessary to produce desired outcomes; tracks and monitors performance.
Confidence/Initiative: Has foresight and asserts a willingness to perform in challenging situations; learns from mistakes and from feedback from others.
Reward/Recognition: Establishes and maintains a culture that values, rewards, recognizes and reinforces accomplishments, contributions and excellence.
Cultural Competence: Considers and uses cultural dimensions in workforce planning and development, and the formulation and enacting of business strategies.
Develops Others: Pays personal attention to the growth and development of others, provides constructive feedback, and creates development opportunities.
Personal Development: Is open to and seeks new learning opportunities; embraces and responds to feedback from others.


]]> Thu, 01 Dec 2011 14:00:00 GMT 1997139-San-Francisco-Information-Technology Essential Functions:
- Prepare, present, and collaborate on all required deliverables of the technical solutions team.
- Analyze and evaluate hardware, software tools, and business and IT processes to support proposed solutions. Develop preliminary solution architectures.
- Document the high-level technical design to enable the integration and implementation of the solution
- Contribute to the development of a Claims systems product strategy for Kaiser Permanente.
- Responsible for understanding the strategic direction, priorities and needs of our business partners.
- Facilitate requirements definition in collaboration with business and key partners
- Function as project lead for the coordination of technical solution design including requirements definition, solution alternatives and recommendations, logical design and coordination with systems teams for physical designs
- Identify and define solution alternatives/strategies along with initial estimates, risks and recommendations.
- Organize, prioritize, and manage multiple tasks and deliverables
- Effectively document, communicate (oral and written) and explain technical material
- Perform root cause analysis, uncover critical business requirements, and facilitate solution delivery
- Create and maintain templates, schedules, estimates and models
- Create and maintain technical documentation for architecture, systems, vendor solutions and strategy
- Coordinate with other project managers and Solutions Design & Consulting staff to identify cross-project dependencies
- Coordinate activities of multiple vendors and subject matter experts and assist in development of SLAs
- Establish and sustain strong ongoing relationships with KP-IT and business partners
- Ensure the effective partnerships and alignment of the various systems strategies


Qualifications:

Basic Qualifications:
- 10 years of progressive IT experience, with demonstrated success in software development, design and implementation of software applications in Health plans or managed care organizations.
- 5 years of experience in a senior solutions design role using software development life cycle methodologies including: Eliciting and documenting business and systems requirements from business partners and applying structured software life cycle & development methodologies (Agile, Waterfall, RUP, RM-ODP, RAD, etc.).
- 5 years prior consulting experience with an emphasis on delivery of complex enterprise solutions and experience.
- Experience designing application components in a SOI / SOA environment

Preferred Qualifications:
- Demonstrated experience in a senior solutions design or integration architect role using industry standard system development life cycle methodologies.
- Demonstrated facilitation, collaboration, documentation, and presentation skills.
- Demonstrated capability to work with both Technical and Business resources.
- Demonstrated capability to lead a technical team towards a common project goal.
- Ability to develop and maintain strong working relationships with Business and IT resources.
- Deep technology and business acumen.
- Excellent oral and written communications skills.
- Excellent problem solving and 'decision making' skills.
- Healthcare or insurance industry experience is preferred.
- Must have demonstrated success working in a matrix team environment for a large organization.
- Ability to understand business needs and translate them into solutions.
- Self Motivated, Independent work capability.
- Results orientation - Demonstrated ability to execute in a fast paced environment.
- Experience designing solutions using web and SOA based architectures.
- Experience working at a major consulting organization with an emphasis on delivery of complex enterprise solutions.
- Experience evaluating software packages and working with application vendors and system integrators on Request for Information/Request for Proposals.
- Experience working with vendors and systems integrators.
- Prior experience with development using IBM Websphere products
- Experience in web service development using application frameworks and design patterns
- Experience with database development (Oracle / SQL Server)
- Prior experience with Claims applications preferred eg. Facets, Diamond, Xcelys

]]> Sun, 09 Oct 2011 16:00:00 GMT 1841921-San-Francisco-Information-Technology