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Customer Services Jobs

Job Title Location Date Posted
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Registration Representative On CallClackamas, Oregon05/24/2013
Service ConsultantPortland, Oregon05/13/2013
Regional Registration RepresentativePortland, Oregon04/12/2013
Member Relations Case Installation SupervisorPortland, Oregon04/03/2013
Regional Telephonic Medicine Center Support Agent (On call)Portland, Oregon11/30/2012

Recent Kaiser Permanente Jobs

Regional Telephonic Medicine Center Support Agent (On call) - Portland, OR
Description: This position is represented by the OFN Technical bargaining unit and exists to function as key coordinator for all bed finding, repatriation, ambulance dispatch, outside ED and hospital coordination, priority calls, messaging, and other duties as necessary in the Regional Telephonic Medicine Center (RTMC). Answer the primary RTMC phone-line for these services and directly manage or triage calls as appropriate per protoco...
Reference Code: 161352
Member Relations Case Installation Supervisor - Portland, OR
Description: Directly supervises Member Relations Assistants in the Case Set-up/Installation (CSI) area of the department to ensure timely and compliant assessment of incoming correspondence, case set-up and assignment of member inquiries, complaints, grievances, appeals, external reviews, and inquiries directed to government agencies and senior leaders in the Customer Information Documentation and Reporting System (CIDARS). Performs ...
Reference Code: 178323
Regional Registration Representative - Portland, OR
Description: Registers patients to receive medical services in clinic, hospital inpatient, Ambulatory, or Emergency services. Obtains demographic information, validates & verifies insurance, & receives payments, based on established manual or technological protocols, refers patients to Financial Advocates. Answers &/or refers questions received from patients, visitors, staff as appropriate. Performs various related cash handling proce...
Reference Code: 179615

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