Equity, Inclusion, and Diversity Consultant III (On-Site)
Primary Location Panorama City, California
Worker Location Onsite
Facility Panorama City Medical Offices 2
Job Number 1277410 Date posted 05/13/2024
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Description:
Job Summary:
In addition to the responsibilities listed below, this position is also responsible for co-leading and supporting equity, inclusion, and diversity (EID) project and initiatives in the workforce, care delivery, and community in alignment with organization-wide strategy, independently; playing an active role as a team member to assist with project/program follow-through, and consultation engagement plans in-flight, working as a key contributor in workgroup /team/committee setting with increasingly less supervision and directions; monitoring and addressing standard and non-standard EID program needs; identifying and leveraging EID tools, related training content available, and assets/resources by collaborating with partners and clients; aligning to national EID efforts where appropriate, and/or redesigning to meet market/function needs as necessary; creating draft communication plans and content to distribute EID-related information and support change management initiatives; and leveraging comprehensive knowledge of EID-related policies, regulations, and guidelines. Develops requirements for business, process, or system solutions. Collaborates with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics. Participates in change management activities. Monitors compliance with work activities. Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders. Identifies and escalates tough stakeholder issues while maintaining an independent perspective. Serves as an advocate of continuous learning and professional development. Performs data analyses to support business initiatives. Conducts analyses and performs experimental tests to evaluate the effectiveness of business solutions. Manages moderately complex projects or project components. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Supports vendor management as required. Serves as part of a consulting team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Supports strategic planning and organizational alignment and prioritization of business initiatives. Manages moderately complex projects or project components, participates in change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.
Essential Responsibilities:
- Develops requirements for business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.
- Supports strategic planning and organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and managing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives.
- Participates in change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; collaborating with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; using appropriate change management methods and approaches; and ensuring stakeholders embrace a change management mindset, and understand initiative intent and purpose.
- Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
- Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects within a functional track or workstream by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; identifying and escalating tough stakeholder issues while maintaining an independent perspective; preparing presentations and reports; and leading or facilitating team meetings.
- Serves as an advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of business consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.
- Performs data analyses to support business initiatives by using appropriate data analysis tools and approach to assess business performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis.
- Manages moderately complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
- Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact business operations; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.
- Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; and partnering with Procurement and/or Legal to assist in the development of service level and/or scope of work agreements as appropriate.
- Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members.
- Listens to, seeks, and addresses performance feedback; provides mentoring to team members.
- Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples.
- Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes.
- Supports and responds to the needs of others to support a business outcome.
- Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives.
- Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information.
- Supports, identifies, and monitors priorities, deadlines, and expectations.
- Identifies, speaks up, and implements ways to address improvement opportunities for team.
Minimum Qualifications:
- Minimum three (3) years of experience in diversity management/consultation or active participation in workplace diversity and inclusion efforts (includes an internship, Employee Resource Group [ERG], and community experience).
- Minimum three (3) years of experience in facilitating presentations or training.
- Minimum four (4) years of experience working with diversity and inclusion concepts and programs.
- Bachelors degree from an accredited college or university and Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum one (1) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field.
Additional Requirements:
Preferred Qualifications:
- One (1) years experience working with collaboration software (e.g., Sharepoint, MS Teams, etc.).
- One (1) years experience working with content management system(s) (e.g., Tridion, Adobe Experiene Manager, etc.).
Primary Location: California,Panorama City,Panorama City Medical Offices 2
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:30 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Individual Contributor
Specialty: Consulting
Department: Panorama City MOB #2 - Strategic & Clinical Goal Mgt - 0806
Pay Range: $87900 - $113740 / year
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 15 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
