Senior Manager, Supply Chain

Description:
Oversees team applying best standards and practices in Supply Chain and Logistics, and, if needed and oversees and guides team compliance to relevant guidelines. Drives the resolution of inventory, asset, and vendor/suppliers deficiencies. Guides the implementation of recommendations suggested to streamline current systems to optimize, maintain, and transform current processes, and approves and makes key decisions to move forward with research plans to develop innovative strategies to streamline new/existing business operating models according to supply chain future state. Makes key decisions and approves next steps based on results from the audits of suppliers, conducts corrective actions based on interpreting needs identified from audits, and facilitates business reviews. Oversees implementation and development of future-oriented plans based on results on utilization, quality, inventory levels, and courier routes for projects, while assessing customer satisfaction levels.

• Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.


• Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.


• Ensures long-term asset accounting by: guiding and providing support, when needed, for the asset approval (e.g., vehicles, medical equipment), transfer, and disposal processes; forming strategies to improve the dispositions in the accounting system; developing policies and compliance procedures that achieve accountability by proposing strategies for cost reduction, and for the misuse of assets; and developing an ongoing process to identify, evaluate, and implement cost restructuring and cost reductions.
• Ensures ongoing quality customer services by: guiding the development of strategies to improve the resolution of customer issues while also acting as a key resource and escalation point for customer; planning the development of strategies to improve the resolution of backorder problems, delivery delays, repairs, overseeing route changes, and returns; and promoting the development of strategies to improve the efficiency of product returns and limit recalls.
• Ensures adequate levels of inventory are maintained by: managing major disruptions in inventory, and managing administration of transactions requests for supplies, equipment, and services; guiding the development of inventory management strategies to meet future inventory demand to minimize obsolescence or expiration; influencing the development of strategies for maintaining automated inventory and ordering systems to support inventory reconciliation and guiding others in the organization to do the same; guiding the planning of objectives and strategies to confirm a wide range of complex and long-term reorder levels are updated, maintained, and adhered to so that proper product rotation remains valid, and inventory levels are accurate; and working collaboratively as an internal consultant and external spokesperson to maintain the inventory control system (e.g., ensure accuracy of product line, proper level of stock, rotation of product, cleanliness of product/carts), and guiding others in the organization to do the same.
• Maintains and improves supply chain and operations by: overseeing complex and long-term activities (i.e., shipping logistics, carrier, and inventory system evaluation) to optimize, maintain, and transform current processes for increased efficiency; developing and driving research plans to identify new/existing business operating models according to supply chain future state functional and technical design, and guiding others in the organization to do the same; and, as an internal consultant and external spokesperson, aligning and leading processes on initiatives to determine end-to-end sourcing, procurement, and logistics.
• Ensures purchasing strategy is consistent with the overall national sourcing strategy by: guiding the development of strategies for improving the processing of purchase requests; guiding the planning of strategies for purchase standardization, quality, amounts, or equivalency; forecasting purchase-related problems, development and implementation of long-term cost savings, and guiding the planning of strategies to resolve them; overseeing the development, implementation of processes, and approval of order quantities, while also developing long-term strategies for improving product evaluations and trials; and leading efforts to select new products and equipment.
• Ensures compliance with state and federal regulations, and company policy/procedures pertaining to purchasing, inventory management, and distribution by: developing strategies for applying best standards and practices; overseeing the development of strategies for managing quotations for new stock and non-standard items, fulfilling contracts, monitoring the external environment, and internal trends, to ensure compliance; implementing policies and procedures for compliance monitoring (e.g., Joint commission, Sarbanes-Oxley [SOX]) and performance management audits to ensure staff performance is consistent with established standards; planning the development of procedures for improving the implementation of corrective action and the resolution of deficiencies as necessary on a timely basis and in accordance with company policy; and guiding the development of future educational and training programs for managers/product users.
• Ensures suppliers/vendors performance and relationships by: working with directors to develop long-term strategies to evaluate suppliers/vendor compliance with policies and regulations; proactively monitoring, designing, and integrating components of relevant programs, while also supporting contract negotiation, onboarding new suppliers/vendors, and serving as an external spokesperson regarding suppliers/vendor policy and practices, to ensure their continued ability to support KP; developing strategies for corrective actions at scale; guiding the development of strategies for managing the resolution of suppliers/vendor issues; and influencing the development of strategies to broadly improve strategies for meeting operational and cost targets across suppliers/vendors.
• Provides technical analysis and reporting services for others by: coordinating analyses and integrating results on utilization, quality, inventory levels, and courier routes for a wide range of complex and long-term projects; assisting in developing strategies to expand customer services, improve member satisfaction, and guiding the development of strategies for the implementation of proven quality improvement procedures; overseeing tools, techniques, and assumptions to ensure complex analyses are appropriate to support operational and business decisions; and gathering reports in response to business needs across departments and organizations documenting complex analytical results.