Customer Services Jobs

Job Title	Location	Date Posted
Job Title	Location		Go Reset
Team Manager	San Diego, California	05/17/2013
Team Manager	San Diego, California	05/17/2013
Health Plan Representative	Stockton, California	05/15/2013
Senior Team Manager	San Jose, California	05/11/2013
Team Manager	Vallejo, California	05/10/2013
HRSC Contact Analyst Int	Alameda, California	05/09/2013
Operations Manager	San Diego, California	05/07/2013
Director Operations Member Services	Roseville, California	05/03/2013
Senior Team Manager	Vallejo, California	04/26/2013
Member Relations Sr Consultant HPRS	Oakland, California	04/25/2013
Team Manager	San Jose, California	04/25/2013
Senior Team Manager	Sacramento, California	04/24/2013
Team Manager	Sacramento, California	04/24/2013
Teleservice Representative Grade 175 [5040] Bilingual Spanish	San Jose, California	04/23/2013
Teleservice Representative Grade 175 [5040] Bilingual Spanish	San Jose, California	04/23/2013
Teleservice Representative Grade 175 [5040] Bilingual Spanish	San Jose, California	04/23/2013
Teleservice Representative Grade 175 [5040] Bilingual Spanish	San Jose, California	04/23/2013
Teleservice Representative Grade 175 [5040] Bilingual Spanish	San Jose, California	04/23/2013
Teleservice Representative Grade 175 [5040] Bilingual Spanish	San Jose, California	04/23/2013
Teleservice Representative Grade 175 [5040] Bilingual Spanish	San Jose, California	04/23/2013
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Recent Kaiser Permanente Jobs

Senior Team Manager - San Jose, CA: Description: Manages a team of front line clerical supervisors in a 24-hour call center operation. Ensures highest level of telephone service w/ highly trained staff. Monitors quality of service & trends. Resolves escalated & complex issues. Ensures compliance w/ applicable regulations & standards (e.g., DOC & NCQA). Makes staffing adjustments to meet the service level needs of the Call Center.Essential Functions:- Manages, hires, tra...
Reference Code: 184204
Team Manager - Vallejo, CA: Description: Supervises a single shift of telephone representatives. Ensures high productivity.Essential Functions:- Hires, trains, and supervises competent, productive, motivated staff to provide high quality telephone service to Kaiser members.- Coordinates and directs daily shift operations in collaboration with other supervisors.- Ensures cost effective operations while remaining within budgetary guidelines on daily basis.- Partic...
Reference Code: 184015
Health Plan Representative - Stockton, CA: Description: Responsible for handling the review process for grievances, appeals, or denials including investigating, preparing and presenting appropriate materials for review. Resolves member concerns in partnership with internal and external departments while ensuring compliance with regulatory rules and timeframes.within mandated timeframes and compliance.Essential Functions:- Participates in handling the grievances, appeals/ denia...
Reference Code: 184663