Customer Services Jobs

Job Title Location Date Posted
Customer Service Rep Corona CA Bilingual Cantonese and Mandarin highly preferredCorona, CA01/30/2015
Sr. Call Center Manager\Dept Admr II Appt CtrFontana, CA01/23/2015
Teleservice Representative (718201416C) Grade 175 (Bilingual\Spanish)Stockton, CA01/21/2015
Team Manager Cust ServiceSan Diego, CA01/20/2015
Team Manager Correspondence CenterPleasanton, CA01/20/2015
Operations Mgr Cust ServiceBurbank, CA01/19/2015
Health Plan Physician CA MS PDRancho Cucamonga, CA01/07/2015
Sr Operations Mgr Cust SrvcSan Diego, CA12/22/2014
Team Manager Grievance & Appeals Member ServicesRancho Cucamonga, CA12/12/2014
MCRC Sr. ConsultantRancho Cucamonga, CA12/03/2014

Recent Kaiser Permanente Jobs

Teleservice Representative (718201416C) Grade 175 (Bilingual\Spanish) - Stockton, CA
Description: The Teleservice Representative handles inbound telephone volume, answering questions, making and cancelling appointments, providing information, transfers calls to advice nurses when appropriate, intakes information from members, and composes messages for providers. It records instructions from provider in PARRS and updates member demographics. Essential Functions: - Handles continuous inbound telephone volume...
Reference Code: 275327
Sr. Call Center Manager\Dept Admr II Appt Ctr - Fontana, CA
Description: Provides leadership for the ongoing operation of a centralized appointment call center for a Service Area. Assures exceptional service quality for telephone access and a member-oriented call; fosters and cultivates necessary processes to resolve member service issues, which includes establishing partnerships with the medical offices operations. The volume measure for this position is: Call Volume: 100,000 to 3...
Reference Code: 310021
Customer Service Rep Corona CA Bilingual Cantonese and Mandarin highly preferred - Corona, CA
Description: Customer Service Rep, Corona, CA **Bilingual - Cantonese and Mandarin highly preferred** The Customer Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful information and prepares them to fully utilize and maximize the benefits of their KP coverage. They also build ...
Reference Code: 321848

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