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Customer Services Jobs

Job Title Location Date Posted
GOReset
HRSC Contact Analyst IntAlameda, CA07/22/2014
Member Outreach Specialist [14 039M]Martinez, CA07/02/2014
Sr Member Outreach SpecialistRedwood City, CA06/12/2014
Member Relations Senior Consultant HPRSOakland, CA06/04/2014
Manager Appointment Center OperationsFontana, CA05/12/2014
Sr Forecasting Specialist Cust Svc Corona CA or Denver CO or Fulton MDCorona, CA05/07/2014
Dir Operations Member ServicesSan Francisco, CA05/02/2014
Senior Case ManagerPleasanton, CA05/02/2014
Senior Case ManagerPleasanton, CA05/02/2014

Recent Kaiser Permanente Jobs

Member Relations Senior Consultant HPRS - Oakland, CA
Description: Responsible for the investigation, presentation and resolution of expedited member case appeals (72 hour turn around) and Federal and State mandated external independent medical review. Responsible for documentation to terminate members for cause from Health Plan. Responsible for representing Kaiser Foundation Health Plan in Administrative Law Judge cases. Essential Functions: - Serves as Case Manager in managing the orga...
Reference Code: 260188
Manager Appointment Center Operations - Fontana, CA
Description: Manages the day-to-day operations of the sub-regional appointment and advice call center (with 110-315 employees) for multiple medical centers and Service Areas. Enhances, refines, and implements a customer service level for the call center that includes partnering with Medical Group providers and staff. Essential Functions: - Provides day-to-day management and supervision for the start-up and on-going operation of a cent...
Reference Code: 254288
Sr Member Outreach Specialist - Redwood City, CA
Description: Leads and coordinates the work activities of the Member Outreach department. Provides guidance to Member Outreach Specialists in assisting members with their access to healthcare services at Kaiser facilities which include selecting personal physicians, and guiding members on how to obtain medical services, member benefits information, wellness classes and programs offered by Kaiser. Essential Functions: - Leads and coord...
Reference Code: 259625

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