Customer Services Jobs

Job Title Location Date Posted
Member Outreach SpecialistSan Jose, CA08/26/2016
Sr Manager TeamVallejo, CA08/23/2016
Sr HR RepresentativePasadena, CA08/15/2016
Member Outreach Specialist Spanish Bilingual PreferredMartinez, CA08/12/2016
Call Center Senior Schedule AnalystAlameda, CA08/04/2016
Teleservice Representative Grade 175 (Bilingual Spanish)San Jose, CA07/11/2016
Member Care Resolution Center Senior ConsultantOakland, CA06/24/2016
Member Care Resolution Center Senior ConsultantOakland, CA06/21/2016

Recent Kaiser Permanente Jobs

Sr HR Representative - Pasadena, CA
Description: Under limited supervision, responds to routine physician and non-physician client inquiries; provides 2nd level of support for escalated calls; and processes transactions related to multiple Human Resources Departments and Programs: Assists in a clerical and data entry support role to the departments of PHR. Essential Responsibilities: - Handles and responds to calls from physician and non-physician clients in...
Reference Code: 507132
Member Outreach Specialist - San Jose, CA
Description: Represents and acts as a liaison for the Organization by integrating all (new, returning and existing) members to Kaiser Permanente (KP) facilities and services. Facilitate all members with their integration activities to ensure highly member satisfaction and member retention for the Organization. Essential Functions: - Assist all members with questions/concerns regarding the facility where they will receive t...
Reference Code: 511255
Sr Manager Team - Vallejo, CA
Description: Manages a team of front line clerical supervisors in a 24-hour call center operation. Ensures highest level of telephone service w/ highly trained staff. Monitors quality of service & trends. Resolves escalated & complex issues. Ensures compliance w/ applicable regulations & standards (e.g., DOC & NCQA). Makes staffing adjustments to meet the service level needs of the Call Center. Essential Functions: - Manag...
Reference Code: 504495

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