Customer Services Jobs

Job Title Location Date Posted
HRSC Contact Analyst IntAlameda, CA07/22/2014
Member Outreach Specialist [14 039M]Martinez, CA07/02/2014
Sr Member Outreach SpecialistRedwood City, CA06/12/2014
Member Relations Senior Consultant HPRSOakland, CA06/04/2014
Manager Appointment Center OperationsFontana, CA05/12/2014
Sr Forecasting Specialist Cust Svc Corona CA or Denver CO or Fulton MDCorona, CA05/07/2014
Dir Operations Member ServicesSan Francisco, CA05/02/2014
Senior Case ManagerPleasanton, CA05/02/2014
Senior Case ManagerPleasanton, CA05/02/2014

Recent Kaiser Permanente Jobs

Senior Case Manager - Pleasanton, CA
Description: Responsible for handling the review process for grievances, appeals, or denials including investigating, preparing and presenting appropriate materials for review. Resolves member concerns in partnership with internal and external departments while ensuring compliance with regulatory rules and timeframes within mandated timeframes and compliance. Essential Functions: - Participates in handling the grievances, appeals/deni...
Reference Code: 248630
Dir Operations Member Services - San Francisco, CA
Description: Provides overall management and direction at the medical center for Member Services staff. Oversight responsibility of case processing, and quality of information and services provided by staff to clientele, to minimize the financial liability for the organization, and maximize prudent stewardship of member dues. Ensures contract integrity for the member and for Kaiser Permanente. Educates customers, colleagues and the co...
Reference Code: 226860
Sr Forecasting Specialist Cust Svc Corona CA or Denver CO or Fulton MD - Corona, CA
Description: The Sr. Forecasting Specialist is responsible to ensure client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Accountable for producing accurate annual, quarterly, monthly and daily volume and staffing forecasts for all lines of business of each of the MSCC Shared Services regions. Responsible for adjusting historical intraday i...
Reference Code: 230046

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