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Customer Services Jobs

Job Title Location Date Posted
GOReset
Senior Case ManagerRancho Cucamonga, CA07/31/2015
Member Services Grievance & Appeals ConsultantOakland, CA07/31/2015
Case ManagerPleasanton, CA07/31/2015
Sr Case MgrPleasanton, CA07/31/2015
Sr Case MgrPleasanton, CA07/27/2015
Call Center Director Health CarePasadena, CA07/25/2015
Manager Call Center QA Ops SuppFontana, CA07/25/2015
Manager Call Center Training Ops SuppFontana, CA07/25/2015
Teleservice Representative Grade 175San Jose, CA07/23/2015
Teleservice Representative Grade 175San Jose, CA07/23/2015
Teleservice Representative Grade 175San Jose, CA07/20/2015
Health Plan RepresentativeOakland, CA07/17/2015
Manager Call Center Workforce MgmtFontana, CA07/17/2015
Team Lead Member Services FacilitiesPleasanton, CA07/15/2015
Senior Case ManagerRancho Cucamonga, CA07/15/2015
Manager TeamSan Jose, CA07/14/2015
Call Ctr Analyst Sr (Fontana Location)Fontana, CA07/08/2015
Manager TeamVallejo, CA06/30/2015
Team Manager Memeber Case Resolution CenterPleasanton, CA06/30/2015
Team Lead Member Services FacilitiesPleasanton, CA06/19/2015
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Recent Kaiser Permanente Jobs

Senior Case Manager - Rancho Cucamonga, CA
Description: Position located within the Correspondence center, reporting to the Correspondence Center Team Lead or Correspondence Center Assistant Director. Responsible for handling grievances and appeals review process through investigation, preparation, effectuation, and presentation of appropriate materials for review. Partner with internal and external departments, Medical Group and staff to achieve resolution for mem...
Reference Code: 368126
Case Manager - Pleasanton, CA
Description: Position located within Correspondence center, reporting to Correspondence Center Team Lead or to Correspondence Center Assistant Director. Responsible for handling member concerns through research and communication with involved departments / member. Partner with internal and external departments and staff to achieve resolution for member concerns. Manage database for cases. Responsible for timely case resolu...
Reference Code: 354018
Member Services Grievance & Appeals Consultant - Oakland, CA
Description: Responsible for the investigation, presentation and resolution of expedited member case appeals (72 hour turn around) and Federal and State mandated external independent medical review. Responsible for documentation to terminate members for cause from Health Plan. Responsible for representing Kaiser Foundation Health Plan in Administrative Law Judge cases. Essential Functions: - Serves as Case Manager in manag...
Reference Code: 242504

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