Customer Services Jobs

Job Title Location Date Posted
Call Center Scheduler Analyst IntermediateCorona, CA11/21/2014
MCRC Sr ConsultantPleasanton, CA11/14/2014
Health Plan RepresentativeWalnut Creek, CA11/07/2014
Forecasting SpecialstCorona, CA10/23/2014
Sr. Forecasting Specialist Corona CA or Denver CO or Fulton MDCorona, CA10/16/2014
Team Manager Correspondence CenterPleasanton, CA10/16/2014
Senior Case ManagerPleasanton, CA10/15/2014
Member Relations Senior Consultant HPRSOakland, CA10/15/2014
Exchange VMO ManagerSan Diego, CA10/08/2014
Director Business DevelopmentBurbank, CA09/23/2014
Director Operations Member ServicesWoodland Hills, CA08/27/2014
Sr. Operations Manager Customer ServiceSan Diego, CA08/15/2014
Sr Case ManagerRancho Cucamonga, CA08/13/2014

Recent Kaiser Permanente Jobs

MCRC Sr Consultant - Pleasanton, CA
Description: Responsible for the handling of member complaints and grievances for the resolution of expedited, complex and Medicare Part D cases in accordance with all applicable contract provisions, plan policies, procedures, rules and regulations. Essential Functions: - Manages the resolution of expedited appeals, Part D coverage determinations and redeterminations, as well as complex grievance cases. Prepares all cases ...
Reference Code: 299992
Health Plan Representative - Walnut Creek, CA
Description: Position(s) located within the local area Member Services Department reporting to Member Services Operations Director. Assists in the design, development and implementation of new programs and service improvements for members, facility physicians and other providers, and facility personnel. Educates providers, staff and members on Health Plan benefits and services. Responsible for intake and resolution of comp...
Reference Code: 299800
Forecasting Specialst - Corona, CA
Description: The Forecasting Specialist is responsible to ensure client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Accountable for producing accurate annual, quarterly, monthly and daily volume and staffing forecasts for all lines of business. Responsible for adjusting historical intraday interval performance spikes and dips,...
Reference Code: 292624

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