Customer Services Jobs

Job Title Location Date Posted
Teleservice Representative Grade 175Sacramento, CA07/25/2016
Team Manager Case ResolutionPleasanton, CA07/22/2016
Team ManagerSan Diego, CA07/22/2016
Team Manager Customer ServiceSan Diego, CA07/19/2016
Member Outreach SpecialistModesto, CA07/18/2016
Sr Team ManagerSan Diego, CA07/15/2016
Team Manager Member Case Resolution CenterPleasanton, CA07/14/2016
Health Plan Representative Bilingual (English\Spanish)Santa Clara, CA07/14/2016
Senior Case ManagerRancho Cucamonga, CA07/14/2016
Sr Case ManagerOakland, CA07/13/2016
Health Plan RepresentativeOakland, CA07/12/2016
Teleservice Representative Grade 175 (Bilingual Spanish)San Jose, CA07/11/2016
Teleservice Representative Grade 175 (Bilingual Spanish)San Jose, CA07/11/2016
Teleservice Representative Grade 175 (Bilingual Spanish)San Jose, CA07/11/2016
Teleservice Representative Grade 175San Jose, CA07/11/2016
Teleservice Representative (Bilingual Spanish) Grade 175San Jose, CA07/11/2016
Member Care Resolution Center Senior ConsultantPleasanton, CA07/08/2016
Member Outreach Specialist (On call)Martinez, CA07/08/2016
Member Care Resolution Center Senior ConsultantOakland, CA06/24/2016
Member Care Resolution Center Senior ConsultantOakland, CA06/21/2016
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Recent Kaiser Permanente Jobs

Team Manager Case Resolution - Pleasanton, CA
Description: Supervises the member case grievances and appeals processes to ensure compliance with government and internal organizational regulations and guidelines. Essential Functions: - Oversees the day to day processing of case complaints, grievances and appeals regarding health plan claims and services filed by members. Expedites, tracks and facilitates grievances and appeals processing activities including member cas...
Reference Code: 448511
Teleservice Representative Grade 175 - Sacramento, CA
Description: The Teleservice Representative handles inbound telephone volume, answering questions, making and cancelling appointments, providing information, transfers calls to advice nurses when appropriate, intakes information from members, and composes messages for providers. It records instructions from provider in PARRS and updates member demographics. Essential Functions: - Handles continuous inbound telephone volume...
Reference Code: 469176
Team Manager - San Diego, CA
Description: Performs planning and direction setting.Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate.Jointly responsible for the daily operations in order to develop and maintain a superior call center or membership service center. Lead the business processes. Ensure ...
Reference Code: 506936

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