Customer Services Jobs

Job Title Location Date Posted
Executive Director Contact Center Systems and ApplicationsCorona, CA04/23/2014
Case ManagerRoseville, CA04/23/2014
Senior Member Outreach Specialist (0028)Fresno, CA04/19/2014
Senior Case ManagerPleasanton, CA04/17/2014
Senior Case ManagerPleasanton, CA04/17/2014
Team Lead Correspondence CenterPleasanton, CA04/17/2014
Manager Appointment Center OperationsPasadena, CA04/11/2014
Manager Appointment Center OperationsWoodland Hills, CA04/03/2014
Senior Case ManagerRancho Cucamonga, CA03/28/2014
Member Relations Senior Consultant HPRSOakland, CA03/21/2014
Sr Forecasting Specialist Cust Svc Corona CA or Denver CO or Fulton MDCorona, CA03/20/2014
Team Manager Cust Service Burbank CABurbank, CA03/13/2014
TSR Manager TeamVallejo, CA03/08/2014
Regional Director Member ServicesOakland, CA02/05/2014
Member Relations Senior Consultant HPRSOakland, CA01/25/2014
Director Correspondence CenterPleasanton, CA01/24/2014
Dir Operations Member ServicesSan Francisco, CA01/10/2014

Recent Kaiser Permanente Jobs

TSR Manager Team - Vallejo, CA
Description: Supervises a single shift of telephone representatives. Ensures high productivity. Essential Functions: - Hires, trains, and supervises competent, productive, motivated staff to provide high quality telephone service to Kaiser members. - Coordinates and directs daily shift operations in collaboration with other supervisors. - Ensures cost effective operations while remaining within budgetary guidelines on daily basis. - P...
Reference Code: 239801
Team Manager Cust Service Burbank CA - Burbank, CA
Description: Performs planning and direction setting. Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate. Jointly responsible for the daily operations in order to develop and maintain a superior call center or membership service center. Lead the business processes. Ensure best pract...
Reference Code: 228470
Sr Forecasting Specialist Cust Svc Corona CA or Denver CO or Fulton MD - Corona, CA
Description: The Sr. Forecasting Specialist is responsible to ensure client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Accountable for producing accurate annual, quarterly, monthly and daily volume and staffing forecasts for all lines of business of each of the MSCC Shared Services regions. Responsible for adjusting historical intraday i...
Reference Code: 230046

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