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Recent Kaiser Permanente Jobs

Sr Forecasting Specialist HR Service Contact Center - Alameda, CA
Description: The Sr. Forecasting Specialist is responsible to ensure client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Accountable for producing accurate annual, quarterly, monthly and daily volume and staffing forecasts for all lines of business of each of the National HR Service Center (NHRSC). Responsible for adjusting his...
Reference Code: 543580
Workforce Forecasting & Planning Specialist - Corona, CA
Description: The Forecasting Specialist is responsible to ensure client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Accountable for producing accurate annual, quarterly, monthly and daily volume and staffing forecasts for all lines of business. Responsible for adjusting historical intraday interval performance spikes and dips,...
Reference Code: 546324
Team Manager Cust Service - San Diego, CA
Description: Performs planning and direction setting.Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate.Jointly responsible for the daily operations in order to develop and maintain a superior call center or membership service center. Lead the business processes. Ensure ...
Reference Code: 547121

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