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Customer Services Jobs

Job Title Location Date Posted
GOReset
Health Plan RepresentativePleasanton, CA07/01/2015
Manager TeamVallejo, CA06/30/2015
Team Manager Memeber Case Resolution CenterPleasanton, CA06/30/2015
Senior Manager Call Center Operations Support Training & Quality AssuranceFontana, CA06/28/2015
Team Lead Member ServicesRancho Cucamonga, CA06/22/2015
Team Lead Member Services FacilitiesPleasanton, CA06/19/2015
Teleservice Representative Grade 175San Jose, CA06/06/2015
Teleservice Representative (Bilingual Spanish) Grade 175San Jose, CA06/05/2015
Health Plan Representative (Spanish preferred)Santa Rosa, CA06/01/2015
HRSC Contact Analyst IntAlameda, CA05/22/2015
Operations Mgr Cust Service CoronaCorona, CA05/19/2015
Member Outreach Specialist TemporaryFresno, CA04/20/2015
Manager TeamSacramento, CA04/20/2015
Sr Case MgrPleasanton, CA04/15/2015
Member Relations Senior Consultant HPRSOakland, CA02/23/2015

Recent Kaiser Permanente Jobs

Health Plan Representative - Pleasanton, CA
Description: Position(s) located w/in the local area Member Srvs Dept reporting to Member Srvs Operations Dir. Assists in the design, development & implementation of new programs & srv improvements for members, facility physicians & other providers, & facility personnel. Educates providers, staff & members on Health Plan benefits & srvs. Responsible for intake & resolution of complaint & grievance cases w/in the Medical Ce...
Reference Code: 375243
Manager Team - Vallejo, CA
Description: Supervises the a single shift of telephone representatives. Ensures high productivity. Essential Functions: - Hires, trains, and supervises competent, productive, motivated staff to provide high quality telephone service to Kaiser members. - Coordinates and directs daily shift operations in collaboration with other supervisors. Ensures cost effective operations while remaining within budgetary guidelines on da...
Reference Code: 373226
Team Manager Memeber Case Resolution Center - Pleasanton, CA
Description: Supervises the member case grievances and appeals processes to ensure compliance with government and internal organizational regulations and guidelines. Essential Functions: - Oversees the day to day processing of case complaints, grievances and appeals regarding health plan claims and services filed by members. Expedites, tracks and facilitates grievances and appeals processing activities including member cas...
Reference Code: 377119

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