Customer Services Jobs

Job Title Location Date Posted
Senior Manager Call Center Operations Support Training & Quality AssuranceFontana, CA06/28/2015
Sr Team Manager Customer ServiceCorona, CA06/26/2015
Team Lead Member ServicesRancho Cucamonga, CA06/22/2015
Team Lead Member Services FacilitiesPleasanton, CA06/19/2015
Teleservice Representative Grade 175San Jose, CA06/06/2015
Teleservice Representative (Bilingual Spanish) Grade 175San Jose, CA06/05/2015
Health Plan Representative (Spanish preferred)Santa Rosa, CA06/01/2015
HRSC Contact Analyst IntAlameda, CA05/22/2015
Operations Mgr Cust Service CoronaCorona, CA05/19/2015
Manager Appointment Center OperationsFontana, CA04/30/2015
Member Outreach Specialist TemporaryFresno, CA04/20/2015
Manager TeamSacramento, CA04/20/2015
Sr Case MgrPleasanton, CA04/15/2015
Member Relations Senior Consultant HPRSOakland, CA02/23/2015

Recent Kaiser Permanente Jobs

Team Lead Member Services - Rancho Cucamonga, CA
Description: Position(s) located within the Member Case resolution Centers (MCRC). Responsible for providing management oversight, supervision, advice and counsel to Senior Case Managers, Case Managers and Case Coordinators for Medicare and/or Commercial grievance and/or appeals to ensure accuracy, timeliness, quality of work, and compliance with all applicable regulatory agency guidelines and directives, and with policies...
Reference Code: 369364
Sr Team Manager Customer Service - Corona, CA
Description: Performs planning and direction setting. Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate. Jointly responsible for the daily operations in order to develop and maintain a superior call center or membership service center. Lead the business processes. Ensur...
Reference Code: 363606
Senior Manager Call Center Operations Support Training & Quality Assurance - Fontana, CA
Description: The Senior Manager of Call Center Operations Support is responsible for managing either large groups of staff responsible for managing member/patient inquires or specialized teams/functions (e.g. Training, Quality Assurance, Workforce Management, Business Process Management and/or Technology/Call Center Application Support that support the entire Southern California Permanente Medical Group (SCPMG) Regional Ca...
Reference Code: 374085

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