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Customer Services Jobs

Job Title Location Date Posted
GOReset
Healthplan RepresentativeBaldwin Park, CA08/28/2015
Manager Call Center Training Ops SuppFontana, CA08/28/2015
Workforce Mgmt Analyst Assoc Fontana (10+ positions available)Fontana, CA08/27/2015
Senior Case ManagerPleasanton, CA08/26/2015
Teleservice Representative Grade 175 (Bilingual\Spanish)Stockton, CA08/25/2015
Teleservice Representative Grade 175 (Bilingual\Spanish)Stockton, CA08/25/2015
Member Services Greivance & Appeals ConsOakland, CA08/21/2015
Member Services Grievance & Appeals ConsultantPleasanton, CA08/19/2015
Team ManagerSan Diego, CA08/18/2015
MCRC Sr ConsultantRancho Cucamonga, CA08/17/2015
Manager Call Center QA Ops SuppFontana, CA08/14/2015
Team ManagerSan Diego, CA08/07/2015
Sr Case MgrPleasanton, CA07/31/2015
Teleservice Representative Grade 175San Jose, CA07/23/2015
Teleservice Representative Grade 175San Jose, CA07/23/2015
Teleservice Representative Grade 175San Jose, CA07/20/2015
Manager Call Center Workforce MgmtFontana, CA07/17/2015
Senior Case ManagerRancho Cucamonga, CA07/15/2015
Manager TeamVallejo, CA06/30/2015
Team Manager Memeber Case Resolution CenterPleasanton, CA06/30/2015
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Recent Kaiser Permanente Jobs

Workforce Mgmt Analyst Assoc Fontana (10+ positions available) - Fontana, CA
Description: Provides operational support and report writing services in a multi-platform environment for the call center. Functions as a member of the Operations Team for the call center. Analyzes contact center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocation. Conducts call pattern forecasting and schedule planning activities to help meet business unit objectives....
Reference Code: 373371
Manager Call Center Training Ops Supp - Fontana, CA
Description: The Manager of Call Center Operations Support is responsible for managing either large groups of staff responsible for managing member/patient inquires or specialized teams/functions (e.g. Training, Quality Assurance, Workforce Management, Business Process Management and/or Technology/Call Center Application Support that support the entire Southern California Permanente Medical Group (SCPMG) Regional Call Cent...
Reference Code: 383500
Healthplan Representative - Baldwin Park, CA
Description: Position(s) located w/in the local area Member Services Department reporting to Member Services Operations Director. Educates providers, staff & members on Health Plan benefits & services & applicable regulations. Accountable for accurate & timely identification, investigation & processing of all member/patient inquiries. Responsible for intake & resolution of End Of Next Business Day (ENB) complaint & grievan...
Reference Code: 393656

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