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Customer Services Jobs

Job Title Location Date Posted
GOReset
Member Relations Senior Consultant HPRSOakland, CA07/27/2015
Sr Case MgrPleasanton, CA07/27/2015
Call Center Director Health CarePasadena, CA07/25/2015
Manager Call Center QA Ops SuppFontana, CA07/25/2015
Manager Call Center Training Ops SuppFontana, CA07/25/2015
Teleservice Representative Grade 175San Jose, CA07/23/2015
Teleservice Representative Grade 175San Jose, CA07/23/2015
Teleservice Representative Grade 175San Jose, CA07/23/2015
Teleservice Representative Grade 175San Jose, CA07/23/2015
Teleservice Representative Grade 175San Jose, CA07/23/2015
Teleservice Representative Grade 175Vallejo, CA07/23/2015
Teleservice Representative Grade 175San Jose, CA07/20/2015
Health Plan RepresentativeOakland, CA07/17/2015
Manager Call Center Workforce MgmtFontana, CA07/17/2015
Team Lead Member Services FacilitiesPleasanton, CA07/15/2015
Senior Case ManagerRancho Cucamonga, CA07/15/2015
Manager TeamSan Jose, CA07/14/2015
Teleservice Representative Grade 175 (Bilingual\Spanish)Stockton, CA07/14/2015
Call Ctr Analyst Sr (Fontana Location)Fontana, CA07/08/2015
Manager TeamVallejo, CA06/30/2015
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Recent Kaiser Permanente Jobs

Manager Call Center QA Ops Supp - Fontana, CA
Description: The Manager of Call Center Operations Support is responsible for managing either large groups of staff responsible for managing member/patient inquires or specialized teams/functions (e.g. Training, Quality Assurance, Workforce Management, Business Process Management and/or Technology/Call Center Application Support that support the entire Southern California Permanente Medical Group (SCPMG) Regional Call Cent...
Reference Code: 383494
Call Center Director Health Care - Pasadena, CA
Description: Provides strategic guidance and leadership to the operations of the Telemedicine Call Center or SCPMG Call Center Services. Provides short and long range planning and operational direction to ensure maximum productivity, cost effectiveness and customer service quality. Essential Functions: - Identifies, plans for and develops strategies, services and activities to support current and future internal and extern...
Reference Code: 383362
Sr Case Mgr - Pleasanton, CA
Description: Responsible for handling the review process for grievances, appeals, or denials including investigating, preparing and presenting appropriate materials for review. Resolves member concerns in partnership with internal and external departments while ensuring compliance with regulatory rules and timeframes.within mandated timeframes and compliance. Essential Functions: - Participates in handling the grievances, ...
Reference Code: 342232

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