Customer Services Jobs

Job Title Location Date Posted
Healthplan RepresentativeLos Angeles, CA02/08/2016
Team Manager Customer ServiceSan Diego, CA02/08/2016
Team Manager Member Case Rsltn CenterPleasanton, CA02/04/2016
Director Operations Member ServicesGlendale, CA02/04/2016
Teleservice Representative Grade 175 (Bilingual Spanish)Stockton, CA02/02/2016
Director Operations Member ServicesModesto, CA01/29/2016
Senior Case ManagerPleasanton, CA01/27/2016
Member Outreach SpecialistMartinez, CA01/22/2016
Director Operations (Spanish preferred)San Jose, CA12/23/2015
Team Lead Correspondence CentersPleasanton, CA12/23/2015
Member Services Grievance & Appeals ConsultantRancho Cucamonga, CA08/17/2015

Recent Kaiser Permanente Jobs

Team Manager Member Case Rsltn Center - Pleasanton, CA
Description: Supervises the member case grievances and appeals processes to ensure compliance with government and internal organizational regulations and guidelines. Essential Functions: - Oversees the day to day processing of case complaints, grievances and appeals regarding health plan claims and services filed by members. Expedites, tracks and facilitates grievances and appeals processing activities including member cas...
Reference Code: 448511
Healthplan Representative - Los Angeles, CA
Description: Position(s) located w/in the local area Member Services Department reporting to Member Services Operations Director. Educates providers, staff & members on Health Plan benefits & services & applicable regulations. Accountable for accurate & timely identification, investigation & processing of all member/patient inquiries. Responsible for intake & resolution of End Of Next Business Day (ENB) complaint & grievan...
Reference Code: 417207
Team Manager Customer Service - San Diego, CA
Description: Performs planning and direction setting.Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate.Jointly responsible for the daily operations in order to develop and maintain a superior call center or membership service center. Lead the business processes. Ensure ...
Reference Code: 449753

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