http://kpcareers.org/aurora/sales-and-marketing-jobs en Req Id: 180453

Under indirect supervision, will represent professionally KP in the community, market to existing employers groups in order to achieve forecasted membership goals. The SrAccount Manager is accountable for continuously improving our business relationships with/ our customers and key stakeholdersto optimize the growth potential in each account. Achieve & sustain the optimal business position in a group. Optimize potential for sustainable growth & achieving margin requirements.Provide strategic & business direction & context.Assisting in hiring, assessing, coach & developing staff. Provide operational management. Achieve revenue, membership & margin goals by business line.Establish & maintain a mutually beneficial business relationship. Maintains knowledge of policies & procedures & performs in accordance with/ applicable regulatory requirements, external laws & accreditation standards as they relate to Sales & Marketing. Makes members/patients & their needs a primary focus of one's actions; develops & sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, & needs. Builds rapport & cooperative relationship w/ members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs & resolves problems. Maintains & supports a culture of compliance, ethics & integrity.Maintains knowledge of policies & procedures & performs in accordance w/ the Principles of Responsibilities & applicable regulatory requirements, external laws & accreditation standards.Appropriately reports observed fraud or abuse.

Essential Functions:
- Communicate goals & strategies to the team clearly & persuasively
- Actively participate in membership projections & goals
- Anticipate key business, marketplace & competitor dynamics & develop & implement strategies that ensure growth & mitigate adverse risk
- Build external relationships w/ key channels to understand the market & our position in order to recommend & influence KP strategies
- Hire the right people & provide consistent orientation
- Coach & develop staff
- Create & maintain a positive, empowering work environment
- Develop career plans
- Recognizes achievement & creates growth opportunities for deserving direct reports
- Understands & models the competencies of a superior Account Management professional
- Be accountable for the financial viability of your business unit
- Establish & monitor organizational/business performance metrics & act when needed
- Create, challenge & recommend changes in policies & procedures to achieve customer & KP goals
- Continuously improve tools, technology, & processes to optimize Account Management effectiveness
- Create & maintain links across different functional departments to meet customer needs
- Actively participate in planning & implementing shared services initiatives
- Ensures department compliance w/ regulatory requirements
- Provides change leadership
- & develops new marketing opportunities & strategies to support membership growth & retention
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives
- Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors


Qualifications:

Basic Qualifications:
- 5 years of experience in Account Management & marketing functions, including experience that highlights facilitation, team development, analytical skills, & writing skills, w/a minimum of 2years as a successful AM required
- Bachelor's degree or equivalent experience in a same or similar job

Preferred Qualifications:
- Master's degree preferred
- Management Experience strongly preferred
]]> Tue, 21 May 2013 16:00:00 GMT 3700341-Denver-Sales-and-Marketing Req Id: 166056

Facilitates, co-ordinates and performs duties related to strategic and product development and implementation for Medicare. Responsibilities include market analysis, competitive analysis, financial analysis, strategic planning and implementation that support the growth and margin goals of the organization.

Essential Functions:
- Provides internal consulting service and facilitates decision-making for the development and implementation of products, benefits and markets
- Develops implementation plans and facilitates implementation of products, benefits, and markets
- Contributes to the development and implementation of the strategic direction of a line of business that includes growth/retention, marketing, profitability, new product opportunities and distribution channels
- Designs, develops and executes line of business tactical work as appropriate
- Performs financial and profitability projection of line of business
- Develops implementation plans and facilitates implementation of tactics that support strategic goals
- Remains current with market and competitive developments
- Provides post-implementation follow-up assessment and analysis for new markets
- Recommends strategic direction for Medicare market expansion based on forecasts
- Manages service areas expansion projects
- Takes initiative to complete market segmentation and perform related tactical tasks independently
- Participates in five-year market planning and strategy development that includes but is not limited to: rate-setting, bids, benefit development
- Prepares PBP and ANOC as backup person

Qualifications:

Basic Qualifications:
- A minimum of 6 years of progressive experience in project management, implementation and business strategy
- Bachelor's degree in economics, business, finance, marketing, health policy or related area required
- Knowledge of quantitative analytical methods
- Strong communication skills, verbal and written
- Knowledge of managed care, indemnity insurance
- Computer proficiency with word processing, PowerPoint and Excel required

Preferred Qualifications:
- Master's degree preferred
- Medicare experience helpful
]]> Sun, 19 May 2013 16:00:00 GMT 3180396-Denver-Sales-and-Marketing Req Id: 183636

The Market & Modeling Analyst is accountable for the data collection, analysis, reporting & process support of group & membership forecasting, rate position & market & competitive intelligence activities to inform & drive line of business performance.
Essential Functions:
- Manage & maintain processes for populating & running models to determine local market rate position by line of business
- Provide analytical support to market/competitive analyses & forecasting activities to support Commercial book & lines of business
- Collect & analyze rate data & other information as warranted to determine KP's relative market position using established interregional procedures & best practices
- Maintain local competitive rate database as well as related primary research data related to employer rates, & indicators of key market forces & competitor performance & maneuvers
- Responsible for operating forecasting tool maintenance & project planning (calendar & task coordination) for the production of annual regional operating, rate setting, strategic plan & MOB forecasts as well as quarterly re-forecasts & forecasting tracking
- Per direction of Forecasting Modeling & Market/Competitive Intelligence Consultants, provide geo-coded analyses & maps of KP & marketplace demographics, membership & other variables, & run models to understand impacts of market dynamics, including but not limited to, economic & competitive scenarios Maintains current information & knowledge of all applicable Kaiser policies, local, state & federal laws & regulations, & accreditation standards
- Maintains & supports a culture of compliance, ethics & integrity
- Maintains knowledge of policies & procedures & performs in accordance w/ the Principles of Responsibilities & applicable regulatory requirements, external laws & accreditation standards
- Appropriately reports observed fraud or abuse
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives
- Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors


Qualifications:

Basic Qualifications:
- A minimum of 5 years of experience in statistical research & using mathematical techniques to solve complex analytical problems
- Strong background in quantitative & qualitative analytic methods
- Bachelor's degree in economics, business, mathematics, statistics or related quantitative field
- Equivalent experience considered
- Good written & oral communication & interpersonal skills
- Strong organizational & analytical skills, attention to detail & intrinsic editorial expertise
- Demonstrated ability to effectively use software similar to Excel, Access, SAS, Business Objects & PowerPoint, as well as learn new software applications as needed, & familiarity w/ basic data mining & modeling techniques
- Ability to multi-task & adapt within a constantly changing environment
- Self-motivated w/ the ability to work independently, needing minimum direction
- An enthusiastic attitude
- Familiar w/ health insurance plan types/benefits & their associated rate structure
- Familiar w/ economic concepts & associated indicators as they relate to market analysis, problem solving & forecasting
- Familiar w/ market research & competitive assessment techniques
Preferred Qualifications:
- Experience in applying methods in a managed care/health insurance environment preferred
]]> Thu, 16 May 2013 16:00:00 GMT 3682933-Denver-Sales-and-Marketing Req Id: 184021

The primary responsibility of the Sr. Account Executive is to generate & develop new client relationships & close sales. The Sr. Account Executive will be responsible for developing broker & pipeline strategies & utilize sales techniques to acquire new large group business (51+) in our Colorado service areas. Maintains & supports a culture of compliance, ethics & integrity. Maintains knowledge of policies & procedures & performs in accordance w/the Principles of Responsibilities & applicable regulatory requirements, external laws & accreditation standards, as they relate to Sales & Marketing. Appropriately reports observed fraud or abuse.

Essential Functions:
- Produce new business within the Large group segment through distribution channels, including assigned broker/consultant allocation.
- Through consistent & effective contact w/brokers, will promote & improve the visibility & reputation of Kaiser Permanente.
- Responsible for building relationships w/external & internal partners to understand market & KP position, in order to formulate & influence overall strategy.
- Responsible for meeting or exceeding membership targets & manage new business accounts prior to transitioning to existing account team.
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors.

Qualifications:

Basic Qualifications:
- A minimum of five (5) yrs of experience in employee benefits, group Sales/ Account Management or marketing function.
- A minimum of two (2) yrs in a new sales production position within the Insurance industry w/a proven track record of success.
- Bachelors degree. Equivalent experience in marketing, business or health related field may be considered.
- Extensive knowledge of the health care industry & health insurance benefits.
- Extensive knowledge of alternative finance approaches, such as Self Funding, Minimum Premium, Risk Sharing & Fully Insured funding mechanisms.
- A history of successfully selling group employee benefits & consistently exceeding sales goals.

Preferred Qualifications:
- Master's degree preferred.
- Management Experience.]]> Thu, 09 May 2013 16:00:00 GMT 3678242-Denver-Sales-and-Marketing Req Id: 144211

The Large Group Performance Measurement Senior Consultant is accountable for the design & execution of regionally-focused, large-scale & high-profile analytic & strategic consulting engagements. Provide comprehensive & longitudinal environmental assessments for key departmental, regional & program wide deliverables to inform & drive line of business performance.
Essential Functions:
- Work w/ LOB Strategy Consultant partners to design & develop external & internal performance metrics reporting templates, calendars, & analytics in support of environmental scans & other performance-driven analyses
- Work w/ Performance Informatics & Analytics Team Lead & the Market Intelligence & Modeling Team Lead to produce the desired data metrics, analytic tools, reporting templates, calendars, & analytics in support of environmental scans & other performance-driven analyses
- Compile comprehensive environmental scans & other performance-driven analyses to determine strategic implications of internal performance & external market drivers
- Provide consulting expertise & leadership to support LOB & regional strategic planning, business cases, & other
- Design & direct research into performance-related issues, including partnering w/ Strategy Consultants as well as Performance Informatics & Analytics & Market & Modeling Analytics Team Leads to design, populate & track segmentation & strategy-related analyses & tactics
- Work w/ Market & Modeling Analytics Team Lead & the Market & Competitive Intelligence Consultant to design & direct research into external market-related issues to provide context for line of business performance, and, together w/ Strategy Consultant partners, interpret results to inform line of business strategy & tactics
- Maintains current information & knowledge of all applicable Kaiser policies, local, state & federal laws & regulations, & accreditation standards
- Maintains & supports a culture of compliance, ethics & integrity
- Maintains knowledge of policies & procedures & performs in accordance w/ the Principles of Responsibilities & applicable regulatory requirements, external laws & accreditation standards
- Appropriately reports observed fraud or abuse
- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives
- Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors


Qualifications:

Basic Qualifications:
- A minimum of 10 years of progressive experience in health care consulting
- Know & apply best practice consulting techniques including various market research techniques, analytical & prioritization processes
- Proven leadership in the design & execution of large-scale projects
- Excellent influencing & partnership skills required
- Solid understanding of the health care & managed care industries (including trends & legislative issues), business, sales & marketing techniques, & rating methods
- Advanced knowledge of managed care/indemnity quantitative analytical methods & proven consultant techniques in market assessment, prioritization exercises, business case development & program assessment
- Bachelor's degree in economics, business, finance, marketing, health policy or related area
- Equivalent experience may be considered
- Demonstrated ability to effectively use the project management, word processing/publishing & presentation software such as MS Word, Adobe Writer, MS Publisher, MS Powerpoint, as well as learn new software applications as needed
- Strong strategic thinking skills
- Ability to synthesize data, uncover inherent trends in the data, make recommendations about associated implications to business performance, & communicate findings & recommendations to a variety of audiences
- Strong communication & interpersonal skills, verbal & written
- Strong organizational & analytical skills, attention to detail & intrinsic editorial expertise
- Strong collaboration, team building, & personnel development skills & ability to work effectively within a matrix organization
- Ability to multi-task & adapt within a constantly changing environment
- Self-motivated w/ the ability to work independently, needing minimum direction
- Computer proficiency w/ word processing, spreadsheet & presentation software
Preferred Qualifications:
- Master's degree preferred
- PMP or similar project management certification a plus
]]> Thu, 22 Nov 2012 14:00:00 GMT 2854676-Denver-Sales-and-Marketing