Kaiser Permanente - San Jose Information Technology jobs

Identity and Access Management Operations Intern - (Pleasanton, California)

Thu, 23 May 2013 16:00:00 GMT

Req Id: 185963

Calling all Go Getters-.trend-setters, goal-chasers, and innovation-drivers. Come get the experience you need to leap ahead of the competition. Help us shape and define the future of health care. Contribute your ideas to a place where powerful technology and business expertise come together to support lives.
Do it all at Kaiser Permanente.
With internships and early career opportunities in IT, Sales and Marketing, Finance and Accounting, and Corporate, you'll work on influential real-world projects that will define our success-and your own.
Now is the time to tap into your potential. Come accelerate your future with us.

As a summer intern in IAM Access Management Operations team, you will work with a mentor to research security and access management related issues/topics, implement certain security features related to access control. You will also work on access management operations tasks, including digital certificate management, Single Sign-On, data analysis and report generation.

Essential Functions:
-Process digital certificate requests and issue the certificates; Generate digital certificate expiration report.
-Configure Apache and Windows based web servers securely.
-Import data into database and analyze data of user access and application traffic; generate weekly or monthly report.

Qualifications:

Basic Qualifications:
- Eligibility to work in the US
- Student's pursuing a Bachelor's degree at an accredited University
- Academic students seeking professional training within a business corporate environment
- Analytical, relationship building, and interpersonal skills are essential.
- Leadership Potential as demonstrated by on-campus and/or community involvement
- Working knowledge of MS Word, Excel, PowerPoint,SQL, Unix Scripting and crytography
-Junior or Senior college student in Computer Science or Computer Engineering.
-Knowledge of Web Application and HTTP protocol
-Knowledge of database and SQL query
-Knowledge of web server configuration.
-Very familiar with MS Excel, PowerPoint and Words

Preferred Qualifications:
- 3.0 GPA or above
- Must be able to function with minimal supervision
- Excellent verbal and written communication skills
- Effective presentation and Project Management Skills
- Recent work experience in related field
- Effective verbal, written, and interpersonal communication skills
- Adept at learning new technologies quickly
-Strong analytic skills
-Knowledge of information security
-Knowledge of cryptography
-Unix scripting.

Systems Architect - (Pleasanton, California)

Thu, 23 May 2013 16:00:00 GMT

Req Id: 185959

The System Architect within the KP-IT CLRA (Compliance, Legal and Regulatory Affairs) National Compliance Office program at Kaiser Permanente leads solution planning, analysis and design efforts for related projects.

The System Architect is responsible for understanding the strategic direction, priorities and needs of our business partners, as well as designing and facilitating the delivery of IT-based solutions to meet these needs. As a System Architect you will prepare, present and collaborate on all required deliverables with the technical solutions project team; analyze and evaluate hardware, software, tools and related processes required to support proposed solutions; and develop preliminary solution architectures. Additionally you must develop alternative design solutions and design high-level network models; and utilize enterprise standard process methodology and tools. You will also be responsible for assisting business partners / Shared Services testing team in developing their testing approach and plans, and in working as part of the technology testing team to plan and execute testing, to ensure both functional and non-functional requirements are met. All team members must be able to work in highly matrixed, consensus driven environment.

The System Architect participates as a member and leader ofcross-functional development teams. In this capacity, s/he:
Performs analysis of cross-functional and complex business requirements to drive technical strategy for assigned domain
Engages with other domain IT architects to determine enterprise solution architecture for applications dealing with regulatory requirements
Participates and facilitate architectural design reviews
Demonstrates broad technical leadership, impacting significant technical direction; exerts influence outside of immediate team and drives change
Performs solution design
Integrates technical expertise and business understanding to create superior solutions for Kaiser Permanente
Consults with team members and other organizations, business partners and vendors on complex issues
Mentors others in the technology community
Proving reliable project cost and timing estimation for proposed solutions

Qualifications:

Education and Experience Required:
Technical Bachelor's degree or equivalent experience and a minimum of 12 years of related experience.

Technical Skills and Software Development Methodologies:
7 or more years of experience writing code such as and not limited to, Java, C, C++, C#, VB.Net; databases like SQL Server and Oracle
Advanced understanding of modern software development methodologies
Advanced understanding of modern software development tools and Software Configuration Management (SCM)
Advanced understanding of Software Test methodologies and an expert in testing tools
Advanced Web Technologies
Demonstrated Influencing skills, high level of technical and team leadership skills

RIS Systems Admin GE Centricity - (Pleasanton, California)

Wed, 22 May 2013 16:00:00 GMT

Req Id: 182644

As one of the nation's leaders in quality health care for over 55 years, Kaiser Permanente is dedicated to enhancing health care delivery through state-of-the-art information tools and top-notch talent. The experts at Kaiser Permanente Information Technology are at the heart of that mission and you can be one of them. If you are excited about working with cutting edge technology and have the right blend of creativity and experience, consider the following opportunity within our Care Delivery Business Information Office.

This individual performs as a technical and industry resource in the operational support of Radiological Information Systems (RIS) & Dictation/Transcription (DTS) within the Medical Imaging Sub-Portfolio department for the Care Delivery BIO. This position willhelp ensure that solution designs meet agreed upon requirements and milestones for deployment and support. The RIS application is a mission critical care delivery system.

Essential Functions:
-Monitor various application components to ensure availability.
-Communicate with key business partner and KPIT team members
- Use Remedy or similar CRM system for issue acknowledgement/tracking and change Mgmt.
-Document creation and maintenance for all primary and backup responsibilities.
-Analyze the requests and writing queries/reports using PL/SQL and other extraction tools.
- Responsible for analysis of the most complex business requirements, systems upgrades, workflows and application capabilities.
-Consults with clients, researching and troubleshooting issues to understand software build steps needed for production environment of business application.
-Works collaboratively with implementation teams to ensure process design, interface development, testing and implementation and user training are performed to quality standards.
-Report on work progress and metrics using various MS Office & other reporting tools.
-Determines risk and communicates it to the client as a basis to make informed business decisions.
-Utilizes analysis to collaborate with users, analysts and consultants to determine solutions and required configurations to meet business requirements.
-Configures application based on analysis and collaborations to create builds.
-Reviews testing strategies for appropriateness to test the build or configurations and determine if they are ready for implementation.
-May perform some project management activities in the development and implementation of systems changes.
-Change request management including cost estimation, project documentation and user training.
-Designs and runs reports, gathers statistics and makes presentations regarding the supported software.
-Prepares builds for implementation into production.
-Trains on application functions, changes and improvements.
-Plans and communicates project implementations.
-Monitors implementations into production, makes adjustments as necessary.
-Assigns and oversees monitoring of cues of tasks. Reviews reported discrepancies and issues. May perform root cause analysis and offer resolution options.
-Identifies areas for work flow and process improvements. Vets ideas with team and works through applications improvements to implement.
-Understands the impact of the application on the organization and interdependencies. Articulates and communicates this impact to other employees and Business Partners.
-On team responsible to research issues and systems upgrades to understand software build steps needed for production environment of business application.
-Responsible to analyze business requirements, workflows and application capabilities.
-Utilizes analysis to collaborate with team of users, analysts and consultants to determine solutions and required configurations to meet business requirements
-Completes application configurations as directed by team members and/or vendor.
-Tests application configurations and builds or does unit testing in non-production environments and reports on outcomes noting issues.
-Maintains appropriate documentation for change management.
-Monitors cues to trend routine tasks and reports issues or discrepancies.
-Understands the basics of the application and the applicable business / operational areas supported by the application.
-Runs reports based on pre-determined criteria.
-Provides professional/technical guidance to team members.

Qualifications:

Basic Qualifications:
-Bachelor's degree in MIS, CS or related field and/or a minimum of 4 years of equivalent work experience.
-A minimum of 8 years of professional experience in analysis of complex business requirements, systems upgrades, workflows and application capabilities.
-Experience with GE Centricity RIS (formerly IDX) and/or Nuance products including Dictaphone, eScription, PowerScribe 360 or Dragon Naturally Speaking.
-3+ Healthcare Medical Imaging RIS experience and or Informatics.
-3+ years experience with MS Windows Administration.
-4+ years experience with SQL and or relational database
-2+ years experience using SQL, PL/SQL, and VB programming languages.
-5+ years demonstrated problem solving skills
- 5+ years experience using interface standards of HL7 and DICOM
- 5+ years experience using MS Office (Word, Excel and PowerPoint)
- Experience using MS Project and Visio
- Excellent communication skills (written, verbal)
- Experience with Crystal Reports (v 8.5 or higher) or other report writer application
-Experience with Networking TCP/IP, etc.
-Willingness to participate in 24x7 on call pager / cell support rotation.
-Ability to diagnose and solve complex/technical problems.
-Must be business savvy with the technical ability to work independently and in a collaborative environment with colleagues and end users.

Preferred Qualifications:
-3+ years project deployment experience.
-Experience with EPIC , Clarity or KPHC application is preferred.
-Data analytics experience.
-Experience analyzing healthcare and/or financial data, Medical Imaging
-Ability to incorporate automation-- can strategically consider/ present work flow efficiencies.
-Client server, Java html, HL7 development experience highly preferred.
-Knowledge of clinical workflows in the healthcare industry.
-Knowledge of business / operational area supported by application.

Technology Risk Office Communications Intern - (Pleasanton, California)

Wed, 22 May 2013 16:00:00 GMT

Req Id: 185965

Description
Are you looking for an Internship where you will:
- Be exposed to Business Analysis, Strategy, Information Technology, Security?
- Learn how to present & communicate complex information & ideas to senior management?
- Learn how technology is changing the way health care is delivered?

If you are, then this is a position is for you!

We are looking for dynamic individuals who are interested in working w/in a health care environment w/ an emphasis on technology.
Kaiser Permanente IT is a group of 6,000-plus people dedicated to supporting & improving health care for its 8.6M members, & to delivering 24x7 IT services to 150K employees across 400+ medical facilities. As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments & learn new business tools. In addition, you will participate in enrichment activities for your professional development. KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies, & application development. Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management & business intelligence. At the end of the Internship, the intern would have learned about the various activities involved in project management & business analysis.

Essential Functions
Technology driven health care is at the core of Kaiser Permanente's strategy. Our number one priority in IT Communications is to ensure that 5,500+ IT employees know and believe how they help Kaiser Permanente make a measurable impact on the health of the communities we serve, and for consumers of technology throughout the program to understand the value of IT. We are a team of strategic communication professionals providing internal communication, executive communication and project communication services. As strategic advisors, planners, project managers, writers and designers, we form a cohesive team focused on getting the right message, through the right medium, to the right audience, at the right time and with the right effect. You see us in action with programs like Computerworld's Best Places to Work, the IT annual report, keynote speeches at the World Congress, Message Matters: How Kaiser Permanente Communicates workshops and numerous large, complex technology initiatives.
Writing for employee communication vehicles: partnering with communications manager to develop 3-5 feature stories; research and write using KP editorial style for the IT intranet and other KP publications
Project and event management: help support logistics for various leadership and employee meetings, including agenda preparation, program development, signage and follow-up
Presentation development and speaker's notes: assist in developing presentation material as needed
Materials development: working with subject-matter experts, update information security, compliance and risk management awareness materials to ensure information is current, accurate and consistent with KP branding guidelines.
o Help update and standardize presentation materials used by Technology Risk Office leaders
o Working with subject-matter experts, develop content for intranet site
o Collect and create a library of photos and video files for communication needs
Competencies and Skills you will Develop as an Intern:
Business and feature writing using Associated Press and Kaiser Permanente editorial styles
Communication planning and tactical execution
Project management
Presentation development
Networking, collaboration, team participation
Message development
Communication channel best practices

Qualifications:

Basic Qualifications
- GPA of 2.8 or Higher
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
- Interested in learning about leadership and information technology
- Project management desire or experience. Organized, articulate, personable. Able to communicate effectively both verbally and in writing
- Student should be in a journalism or communications program
- Quick learner
- Reliable and dependable

Preferred Qualifications
A successful intern in IT Communications embodies the following characteristics: a self-starter, enthusiastic learner, can quickly grasp processes and technology, knows how to network and seek out resources, is willing to share ideas and think differently about things, honors commitments and holds themselves accountable.

Lead Business Operations Analyst - (Pleasanton, California)

Tue, 21 May 2013 16:00:00 GMT

Req Id: 179731

The IT Asset Management data analyst is accountable for defining, tracking, monitoring and reporting on data quality performance improvement measurements; partnering with resources internal and external to IT asset management. The position requires ability to influences others regarding existing concepts, processes and/or methodology with asset management process owners and key resources in organizations reliant on asset management data, such as IT Finance and Service Transitions and Operation. The resource is accountable for developing solutions for complex problems in collaboration on analysis with source data owners, analyst and technical resources. Position requires understanding of asset management and technology used to support this function, such as HP Asset Manager.

Essential Functions:
- Uses independent judgment to analyze a large business unit, usually consisting of multiple organizations to determine the business drivers and metrics.
- Using independent judgment develops and implements across the organization, the analysis, reports and metrics which represent the business performance of a large organization consisting of multiple business units.
- Leads other business operations analysts in the analysis and reporting of metrics and operational information.
- Identifies, and using independent judgment, recommends process and operational improvements to increase productivity and efficiency.
- Provides process definition (as-is and to-be), analysis and documentation.
- Defines, tracks, monitors and reports on performance improvement measurements.
- Select and apply appropriate quality and process improvement methodologies to measurably improve operational effectiveness and efficiency.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- Aminimum of 8 years of experience in developing and implementing reports and metrics based on the analysis of the business operations of a business unit, best practices and key business indicators.
- Thorough knowledge of policies, practices and systems.
- Employs expertise as a generalist or specialist.
- Requires complex decision-making.

Tech Application Specialist Team Lead - (Pleasanton, California)

Tue, 21 May 2013 16:00:00 GMT

Req Id: 186031

Kaiser Permanente is heavily investing in new capabilities to support Health Plan claims processing through the implementation of a national multi-year, multi-million dollar IT claims project to replace legacy claims systems across our regions with the state of the art EPIC Tapestry claims application. The Health Plan Claims IT Sub-Portfolio is seeking a highly motivated Technical Application Specialist Lead who will utilize their claims experience and analytical skills to drive a standardized configuration and deployment of this new application for our various regions. This position is within Information Technology and requires both exceptional systems analysis skills as well as a strong business-focused background.

The ideal candidate will be able to work as part of the team as well as provide direction and training as needed to other team members.

Responsibilities:
- Responsible for analysis of business requirements, application workflows and needed capabilities in collaboration with vendor, business and IT partners
- Utilizes analysis to collaborate with users, analysts and consultants to determine application solutions and required configurations to meet business requirements
- Collaboratively works with clients and other Technical Specialists to streamline application work flow, processes and integration with other business applications
- Understands the impact of the application on the organization and interdependencies. Articulates and communicates this impact to other employees and Business Partners.
- Facilitates discussions with national and regional Care Delivery and Health Plan organizations utilizing the EPIC suite of products to reach agreement on shared application configurations
- Configures application based on analysis and collaborations to implement ongoing application releases
- Works under minimal direction.
- Determines assignment objectives, plans schedules and arranges own activities in accomplishing objectives.
- May perform some project management activities in the development and implementation of systems changes.
- Work is reviewed by management at key intervals for advice and guidance prior to completion.
- Provides periodic informal work guidance, direction to and training of team members
- Coordinates with business and IT partners to identify cross-project dependencies
- Manages change requests for application enhancements including requirements gathering, solution options and cost estimation
- Consults on and reviews testing strategies for application build or configurations
- Completes application configurations as directed by team members and/or vendor
- Tests application configurations and builds or does unit testing in non-production environments and reports on outcomes noting issues
- Monitors implementations into production and determines configuration adjustments as necessary
- Establishes and sustains strong ongoing relationships with KP-IT and business

Qualifications:

Basic/Minimum Qualifications:

- Bachelor's degree or 4 years of equivalent work experience.
- 8 years of professional experience in analysis of complex business requirements, systems upgrades, workflows and application capabilities.
- 5 years of claims processing application experience with a solid understanding of Health Plan business and systems, working with business to understand requirements and application needs
- 5 years of progressive IT experience with demonstrated success in implementation of software applications - preferably in health plans or managed care organizations.
- 4 years of experience in requirements solicitation and analysis, using software analysis life methodologies (e.g. RUP, RM-ODP, RAD, etc.).
- Experience with and certification in one or more of EPIC suite applications, Tapestry AP Claims preferred

Preferred Qualifications

- Demonstrated facilitation, collaboration, documentation, and presentation skills.
- Demonstrated capability to work with both Technical and Business resources.
- Demonstrated capability to lead a team towards a common project goal.
- Ability to develop and maintain strong working relationships with Business and IT resources.
- Knowledge of claims process workflows in the Health Plan industry
- Knowledge and/or direct experience in Claims business / operational area supported by application
- Excellent oral and written communications skills.
- Excellent problem solving and 'decision making' skills.
- Must have demonstrated success working in a matrix team environment for a large organization
- Ability to understand business needs and translate them into application solutions.
- Self-motivated, independent work capability
- Results orientation - Demonstrated ability to execute in a fast paced environment.
- Experience working with application vendors and system integrators
- Must be flexible and have the ability to work in a complex and constantly changing environment.

Application Coordinator Specialist - (Pleasanton, California)

Tue, 21 May 2013 16:00:00 GMT

Req Id: 177988

This is the third level of the Application Coordinator job family. Works on assignment of diverse scope. Generally performs within broadly defined practices and guidelines, and also modifies or suggests enhancements. Requires planning to coordinate with other departments or resources. Plans, organizes and manages individual assignments/tasks to completion. May interact with other members of the team and other teams, testing for example, to accomplish tasks.

Essential Functions:
- Change Management: Submits items for Governance Approval.
- Manages Vendor's Build/ Issue Tracker.
- Build/Implementation: Designs and builds moderate to complex components and functionality in Production and non Production environments.
- Analysis: Performs analysis, design, and build tasks for new projects that are moderate to complex in scope.
- Performs Complex Issue analysis related to Legacy system issues.
- Support: Troubleshoots complex issues related to application specific issues (which may included Front Office, Orders, Security, Clinical Documentation, or Back Office) that cannot be resolved by an Associate or Intermediate level staff.
- Documents technically complex information with articulation and accuracy.
- Release: Participates in upgrades and Release Notes management and documentation.
- Works with Vendor/Epic on change requests and complex code introduction to the system and assesses impacts accordingly.
- Production Support: Participates in Production Support including on call schedule and off hours support (24/7); troubleshoots issues and determines root cause.
- Project Management: Responsible for planning, managing and organizing medium level scope project components or initiatives, typically pertaining to individual work assignments.
- Communication and Documentation: Maintains and updates application configuration documentation.
- Communicates with a broad variety of individuals on a broad variety of complex projects and issues which impact the area of management and expertise.
- Security, SOX, Compliance, and Change Management: Follows established security, SOX and Compliance protocols and procedures.
- Works with Epic on Change requests and complex code introduction to the system and assesses impacts accordingly.
- Provides periodic informal work guidance/direction to, and training of team members.
- Has limited informal supervisory responsibility.

Qualifications:

Basic Qualifications:
- Three (3) plus years of related experience in Application Configuration, a relevant technical setting, relevant health care setting, medical office setting, system implementation, and/or installation.
- Specific experience with EPIC or other EMR, CPOE, Revenue Cycle content and/or industry expertise.
- Knowledge and/or direct experience in business / operational area supported by application preferred.
- Four (4) year degree in a related field or equivalent experience.
- EPIC or other applicable vendor certification (Cerner, EMR/Clinical Application).
- Must Acquire EPIC Certification within four (4) months.

Preferred Qualifications:
-EPIC Cadence preferred.
- Excellent verbal / written communication Skills
- Excellent demonstration and presentation Skills
- Excellent technical ability including configuration and build, troubleshooting, and analytical skills
- Experience in software deployment and implementation
- Experience in an Inpatient Setting
-Experience in report writing and data analysis, including SQL, Crystal Reports, Clarity/Teradata SQL Assistant, Reporting Workbench, knowledge of EPIC Data Structures, metrics, statistics, and informatics.

Business Relationship Manager Information Technology - (Pleasanton, California)

Mon, 20 May 2013 16:00:00 GMT

Req Id: 184048

As the Business Relationship Manager you will act as the single point of contact between our IT infrastructure groups and our Business Partners in the Bay Area Region.

Essential Functions:
- Primary contact for all regional managers/professionals to ensure consistency of all infrastructure service delivery to the Bay Area Region.
- Accountable for delivery of all services within the Infrastructure Management Group (IMG) to the region and supports focusing these services to the critical business needs of the region.
- Performs strategic business consulting as a thought leader to drive and influence forward looking business initiatives.
- Facilitates the review of service delivery costs for theregional organization, and recommends cost-saving infrastructure options for the region.
- For identified problems and issues navigates through organization to resolve issues, looks for real root cause and, when needed, handles organizational conflicts that impede service delivery.
- Assists Regional Business Information Officer (BIO) and their clients to define and refine the Service Level Agreements (SLAs) Operational Level Agreements (OLAs), and the Service Catalogue.
- Facilitates the development and maintenance of service metrics and communicates overall Information Technology performance metrics.
- Communicates to region all major enterprise environment changes, key strategies, initiatives and regionally related major activities.
- Drive, influence and deliver on identified service or infrastructure improvements that will meet business needs.
- Represents successfully regional perspective within IMG and affects needed changes that improve the success of regional delivery of services.
- Represent the IMG perspective within theto support successful strategies, educate organizations and keep the region updated.
- Receives region's support andregion actively uses the BRM as part of the functional team to improve service delivery to the portfolio clients.
- Becomes the trusted advisor and mentor to managers and professionals.
- Meaningful and accurate scorecards, availability reporting, performance metrics
- Service and Business Priority Lists co-developed by stakeholders that relate to the infrastructure and the Annual Business Goals and Initiatives of the business.
- Implemented service improvements, standards or policies.
- Mini-training's, webinars and communication sessions on organizational changes, initiatives, strategy and strategy changes, major EE/EO activities, customer service, reporting and so on.
Must reside and work in the Bay Area.

Qualifications:

Basic Qualifications:
- BA/BS degree in related field and/or 4 years of equivalent work experience.
- Minimum of 5 years of progressively responsible management experience in following areas: planning, budget/financial management and staffing.
- Minimum of 5 years of Service Delivery Management and Account Management experience.
- Requires a thorough understanding of Scorecards, Dashboards, SOWs, SLAs, OLA's and Performance management Metrics
- Proven ability to establish and maintain long term relationship with senior leaders in both IT and business groups
- Proven experience in enterprise level information technology organization with a focus on infrastructure.
- Excellent follow-through on detailed tasks
- Must possess organizational proficiencies to multi-task and work in a fast-paced environment under limited supervision.
- Must be highly motivated, self-starting, and committed to achieving results and have a strong sense of ownership and follow-through to resolution.
- Must have strong problem-solving skills.

Service Catalog Design Specialist - (Pleasanton, California)

Sun, 19 May 2013 16:00:00 GMT

Req Id: 172349

Are you interested in being a key part of a dynamic and innovative team? Do you have a passion for identifying process improvement opportunities and driving efficiency throughout a large and complex organization? Are you proficient in your understanding of technology, but able to describe it from the perspective of an end-user?

RESPONSIBILITIES
The IT Service Catalog Service Design Specialist role works with our internal customers in the IT organization. The Service Design Specialist is part of the combined Service Catalog and Continual Service Improvement Team within the larger department of Service Management Automation Support. The Service Design Specialist will work directly with Service Owners to define IT services, proactively identify and build-in process improvement opportunities and manage the service into production. This position requires excellent facilitation skills, an exceptional process improvement background and superb time-management skills.

The primary responsibilities will be to:
- Work directly with Service Owners and Subject Matter Experts to facilitate requirements sessions, as you help departments to define and optimize the fulfillment of their IT services
- Act as the primary interface between the Service Owner and the Technical Development team for the creation of new services or modification to existing services
- Manage the execution of multiple deliverables for each service to include a high-level process diagram, cost model, service description, support model, Operational Level Agreements (OLAs), and fulfillment process
- Define services from an end-to-end, bundled perspective , including documenting the inputs, outputs, deliverables, resources and timelines required for each task
- Act as a change agent as you work with Service Owners and SMEs by introducing the ITIL concepts and framework, process improvement opportunities and suggestions for reducing variation and improving the overall efficiency of the service(s)
- Effectively manage multiple projects to develop several new services in parallel, while navigating a complex and distributed work environment
- Participate in the management of the pipeline of incoming requests for new services, modifications to existing services and retirement of obsolete services
- Document new internal processes, develop standardized templates and suggest improvements to the internal Service Design process as needed
- Facilitate cross-functional requirement and design sessions with Kaiser Permanente stakeholders and Service Owners

Qualifications:

Required Skills & Experience
- Bachelor's degree in a related subject and/or 4 years of equivalent experience.
- A minimum of 12 years of experience in documenting functional requirements, analyzing business processes, and developing business cases to support IT solutions.
- Experience building or configuring services in BMC Remedy Service Request Management or a similar industry standard Service Catalog tool
- Exceptional written and verbal communication skills; excellent meeting facilitation skills
- Experience soliciting and writing business requirements and or translating business requirements into technical requirements and vice versa
- Detail-oriented with excellent organizational and time management skills; able to manage multiple work threads simultaneously
- Expert in Microsoft Office Products (Word, Excel, PowerPoint, Visio), and skilled with Microsoft Project

Preferred Skills & Experience
- Six Sigma Black Belt preferred, or other Six Sigma, Lean, or Kaizen process improvement methodology experience/certification
- Knowledge of ITIL framework with a specific focus on IT Service Management
- Knowledge of Infrastructure Technology and or the ability to quickly comprehend/assimilate technical information
- Project Management experience preferred
- Excellent relationship building skills; demonstrated conflict management/resolution and or the ability to manage through ambiguity

Continual Service Improvement Specialist - (Pleasanton, California)

Sun, 19 May 2013 16:00:00 GMT

Req Id: 161923

Are you interested in being a key part of a dynamic and innovative team? Do you have a passion for identifying process improvement opportunities and driving efficiency throughout a large and complex organization? Are you proficient in your understanding of technology, but able to describe it from the perspective of an end-user?

The Continual Service Improvement (CSI) Specialist is a customer-facing role on the combined Service Catalog and CSI Team within the larger department of Service Management Automation Support. The CSI Specialist will work closely with Service Owners, the Service Catalog Service Design team, and ultimately with Service Level Managers to identify and then implement improvements to IT services. The CSI Specialist will also create and analyze service management reports.

Essential Functions:
- Baselines existing service performance, analyzes service level attainment metrics and reviews outcomes with Service Owners
- Partners with the Service Designer, Service Owner and Service Level Manager to develop/establish service targets and Service Level Agreements
- Reviews and analyzes service level targets to ensure achievement; schedules regular reviews of the performance outcomes with Service Owners and other Stakeholders
- Produces reports on services based on established Key Service Performance Indicators (and ultimately OLAs and SLAs)
- Has a good understanding of statistical and analytical principles and processes
- Identifies and tracks cost benefit analysis associated with targeted Service Improvement activities
- Acts as a change agent for IT Service Management by infusing ITIL concepts and the associated framework into Continual Service Improvement activities; mentors KP colleagues in the adoption of Continual Service Improvement methodologies
- Reviews existing customer satisfaction survey data to measure overall satisfaction with the delivery of the service; conducts additional customer satisfaction surveys as needed
- Conducts internal service reviews (audits) to identify Continual Service Improvement opportunities and ensure adherence to documented processes
- Maintains a comprehensive list of service improvement opportunities in the Continual Service Improvement Register
- Uses standard process improvement methodologies (such as Six Sigma, Lean & the Seven Step Improvement process) to drive reductions in cycle time, reduce rework and drive efficiency gains
- Conducts market analysis to ensure that internally provided services remain aligned with external providers

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related subject and/or 4 years of equivalent experience.
- A minimum of 12 years of experience in documenting functional requirements, analyzing business processes, and developing business cases to support IT solutions.
- Process improvement background with proven experience in documenting process workflows and identifying opportunities for standardization and efficiency gains
- Advanced knowledge of Visio, Excel and PowerPoint

Preferred Qualifications:
- ITIL Certified, preferably in Continual Service Improvement
- Six Sigma, Kaizen or Lean experience and or Certification
- Service Catalog experience
- Experience with reporting tools and analysis (trend analysis, report development)
- Experience working with Business Objects
- Prior experience using Remedy ITSM (v7.6) and Service Catalog

Senior Project Manager (PMP MCTS) - (Pleasanton, California)

Sun, 19 May 2013 16:00:00 GMT

Req Id: 184781

Kaiser Permanente continues to advance the art and science of health care by bringing state-of-the-art tools together with top-notch talent. If you are a creative and analytical thinker with strong organizational, project management and team-building skills, we invite you to consider this opportunity for a Project Management Specialist for Northern California Program and Release Management. KP-IT is moving to a model more closely aligned with our business partners. To do so, we have established the IT support organizations, including the NCAL PRM Group to support our business partners to focus upon their priorities and successfully deliver IT solutions and services.
This Project Management Specialist will enable successful Program delivery through disciplined Kaiser Permanente Information Technology (KP-IT) project management processes and close collaboration with the business partners, the program realization team and the various IT functions.

The Project Management Specialist will be required to know or learn KP-ITs program and process methodology and to execute it within the established KP and KP-IT organizational framework and oversight processes. The position will be responsible for all assigned projects for the Program Management and the Release Management function.

Essential Functions:
- Manages large complex projects or multiple projects of moderate complexity.
- Total Managed Project Budget up to $15 million.
- Project Complexity can be multiple sites and up to 20 integrated work sites.
- Manages development of project plans and/or coordinates development of project plans across several independent projects.
- Demonstrates knowledge, experience and use of change management process and impact on business.
- Responsible for accurate time reporting for a project.
- Provides consulting for business partners for business case development.
- Directs the quality/testing strategies for the project. Evaluates best practice recommendations and trade-off scenarios to enhance the Project Quality Plan.
- Determines program resource requirements and procures resources.
- Assigns work, sets priorities, provides guidance in the completion of tasks and review of program deliverables.
- Proactively communicates with enterprise-wide projects to plan and manage project interdependencies.
- Responsible for applying the risk management process.
- Develops requirements and technical specifications for RFPs.
- Manages all phases of the project delivery life cycle and consults for other projects.
- Determines the impact of current/existing technologies on the project.
- Develops solutions to problems of unusual complexity, which require a high degree of ingenuity and innovation, using independent judgment to accomplish objectives.
- Designs communication plan frameworks to be used by project managers within context of overall program/project being managed.
- May manage 4 - 7 project managers.
- Manages a combined project team of up to 100 resources.
- Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
- Provides managerial responsibility for two or more teams or departments, which may be managed by employees with formal supervisory responsibilities.
- Provides on-going coaching, enabling team members to develop and improve skills and capabilities that support the effectiveness of the department/function.
- Recognized as authority in project management across IT.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 8 years of Project Management experience.
- Project Management Professional (PMP) current certification from the Project Management Institute.
- Microsoft Certified Technical Specialist (MCTS) in MS Project.
- Demonstrates understanding of and knowledge in IT methods and project management, and applies this in all stages of project.
- Advanced knowledge (broad expertise or unique knowledge) of policies, practices and systems.
- Viewed as functional expert in field within KP.
- Applies advanced principles, theories, and concepts.
- Sustains strong ongoing relationships with client middle and senior management during projects.
- Leverages project management experience and knowledge by acting as tutor on relevant training or by providing on-project PM learning to team members.
- Having broad expertise or unique project management knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
- Ability to influence others and build strong partnership with others.
- Team and Service oriented.
- Service Oriented.
- Demonstrate strategic thinking.
- Ability to deal with people dynamic with minimal guidance.
- Ability to resolve conflict with minimal guidance.
Preferred Qualifications:
- Healthcare industry knowledge
- Information technology experience
- Should have managed project budgets of up to $15 million
- Identifies individuals who can competently practice as a project manager leading and directing project tasks.

Project Manager Opportunties - (Pleasanton, California)

Thu, 16 May 2013 16:00:00 GMT

Req Id: 185565

Kaiser Permanente Is Hiring Project Managers

You're looking to contribute to a large-scale project that will positively affect people's lives, Kaiser Permanente's Claims Program is a good place to start. That's because when you join our team, you'll contribute to a multi-year, multi-regional, large-scale IT project with a national application implementation goal. We process a massive amount of transactions-all of which impact the well-being of our nine million members. Discover why Computerworld named us one of 2012's Best Places to Work in IT.

OPPORTUNITIES IN NORTHERN OR SOUTHERN CALIFORNIA, PORTLAND, OREGON and DENVER, COLORADO,
Project Managers; help reshape our immense claims processing system from the ground up. Bring your IT Project Management skills and experience to work as a thought partner with our business clients to ensure the successful delivery of these IT solutions. You will be joining a high performing motivated team of business and IT professionals eager to deliver outstanding solutions against aggressive timetables. Relocation may be available for select positions.

WE OFFER:
The opportunity to impact the future of health
An open culture that values excellence and supports growth
The autonomy to explore your ideas in a dynamic environment

OPPORTUNITIES INCLUDE:
Project Managers for ICD-10 Wrappers
PMO/BMO Project Managers for the Claims Technology program
Project Managers to support the Development team
And more!

If interested, please apply and attach your resume directly to his requisition

For more information, please click onto our Splash Page link: www.kp.org/jobs/claimstech < http://www.kp.org/jobs/claimstech >

Join the number one health care company on Computerworld's 2011 List of Best Places to Work in IT. Click or copy and paste this link onyour browser to watch the video clip http://youtu.be/H2leHEsGxHI < http://youtu.be/H2leHEsGxHI >

Article and video clip, 'Connecting People to a Healthy Future with Kaiser Permanente CIO Phil Fasano'
http://centerfortotalhealth.org/2012/connecting-people-to-a-healthy-future-with-kaiser-permanente-cio-philip-fasano/ < http://centerfortotalhealth.org/2012/connecting-people-to-a-healthy-future-with-kaiser-permanente-cio-philip-fasano/ >

Qualifications:

BASIC/MINIMUN QUALIFICATIONS
- A Bachelors degree, or 4 years of equivalent years of experience.
- 8 years in IT including experience leading IT development and implementation of highly complex, large scale, multi-location, multi-year corporate IT initiatives.
- Demonstrated success leading projects in excess of $5.M per year.
- 8 years experience creating integrated business and IT project plans, key milestones, dependencies, critical paths, resource plans, resource loading, risk management plans, project management including change and quality control.
- Must have experience implementing at least 2 IT solutions and managing customer. expectations in a multi (3+) divisional/multi regional business environment.
- Must have 2 years of recent experience managing IT projects that leveraged Web Services and/or Service Oriented Architecture (SOA).

Digital Identity Consultant Pleasanton CA - (Pleasanton, California)

Mon, 13 May 2013 16:00:00 GMT

Req Id: 171091

Digital Business Consultant
Pleasanton, CA

The Business Analyst position will work with various departments within the organization to develop & improve kp.org functionality supporting for Health Care Reform initiatives. This position requires creativity, innovation and in-depth analysis to identify, recommend, communicate and develop solutions to a diverse range of complex user needs. It will require balancing a wide range of deliverables, including gathering customer requirements, understanding regulatory mandates, and balancing the needs of different regional stakeholders with our IT development capacity.

Essential Functions:
- Understand the needs of our members, customers and internal business partners
- Elicit requirements, write clear user stories, and prioritize the product backlog
- In collaboration with business clients and development teams, provide project management information analysis and analytical support
- Analyses of information in order to identify issues
- Design analytic approaches and analysis to address business questions or issues
- Participate in interpreting analyses of data, providing recommendations in support of critical business decisions
- Manage high level data quality, participating in or leading data quality problem-solving efforts
- Report analyst duties, e.g., design and develop automated actionable reports to inform managers in a timely fashion
- Data analyst duties, e.g., assists in the research, analysis, and remediation of moderately complex data issues that directly impacts reporting and analysis
- Business systems analyst duties, e.g., help define business rules applicable to the development and/or use of the application
- Collaborate with creative service partners in usability testing and the development of the user design
- Provide project oversight throughout delivery
- Maintain effective client and peer relationships

Qualifications:

Basic Qualifications:
- Minimum of 5+ years of analytical experience
- Bachelor's degree in Computer Science or engineering
- Experience in an Agile or SCRUM development environment.
- Healthcare industry handling financial products experience.
- Excellent communication skills both verbal and written
- Strong business analysis skills
- Testing and defect management experience
- Experience in writing user stories and backlog prioritization
- Software experience: Microsoft - PowerPoint, Excel, Word, Visio, Rally and Quality Center
-Experience interacting with User Interface Designers
- Basic familiarity with DOJO programming. EPIC, Webtrends are a plus.

IAM Operations Lead Engineer - (Pleasanton, California)

Tue, 07 May 2013 16:00:00 GMT

Req Id: 182098

KP Information Security Identity Access Management is seeking a Software Engineer who will be responsible for supporting Identity and Access Management's infrastructure.

Responsibilities:
As a Lead Engineer in the Identity Infrastructure Support team, you will lead projects and represent the Operations team while participating in cross-team projects. You will use your strong technical and troubleshooting ability to quickly determine root cause on system issues and resolve them. You will come up with process enhancements and end-to-end solutions. You will lead root cause investigations, develop remediation plans, and implement solutions. You will be on the 'on-call duty roster' for production support. You will engage with business groups to understand and resolve production and non production issues.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience
- A minimum of 8 years of experience in systems analysis/programming, software programming, systems development and implementation and ongoing support
- Experience with evaluation, acquisition, installation, integration, testing and performance monitoring of systems software products and applications

Preferred Qualifications:
- Master's degree
- 5+ years of hands-on experience in Identity Management, solid understanding of Identity Management concepts and processes
- 5+ years experience in an application support role
- Experience with Oracle Identity Manager (OIM), Oracle Role Manager (OIA), Tivoli Identity Manager (TIM), LDAP, Tivoli Directory server, WebLogic, WebSphere, IHS webserver, Oracle database
- Hands on experience in Perl, shell scripting, Java, JavaScript, Ajax, and HTML
- Strong experience leading projects
- Strong knowledge in security concepts
- Strong experience in Linux, AIX, and Windows
- Strong experience with webserver and application server
- Strong experience with databases
- Experience in production support
- Experience handling large volume of incident and service request tickets
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication skills

QA & Testing Lead - (Pleasanton, California)

Sun, 05 May 2013 16:00:00 GMT

Req Id: 166105

The Testing Center of Excellence (TCoE) is a department within Kaiser Permanente-IT (KP-IT). We provide standardized testing services across the KP-IT enterprise that follows both SOX and HIPPA compliance guidelines. Our team's technical background includes a variety of software applications and vendors including, Epic Systems, Cerner Laboratory, and KP's internal Clinical Call Center Services just to name a few. We are looking to add a technical lead to help supervise aspects of our Quality Assurance Testing (QAT) activities.

Essential Functions:
- Leads team on all aspects of QAT work activities.
- Manages staffing needs (including interviewing and making hiring recommendations); provides performance feedback on team and may develop performance improvement plans; assigns, directs and monitors work of team participants; ensures the staffing of testing resources for projects.
- Executes and tracks project plans which are aligned with and follows the appropriate project delivery process for the testing phase, which may include work plans, schedules, milestones, critical paths and deliverable/responsibility matrices.
- Provides project teams resource estimates and schedules for QA and testing activities; accountable for time and resource estimates for projects.
- Performs analysis of requirements to determine feasibility for testing.
- Validates external specifications (requirement/user specifications, functional specifications and architecture) to verify that the specifications are testable.
- Creates test plans, test cases, and scripts for most complex applications and ensures they support testing objectives.
- Ensures tests are executed and analyzed properly.
- Supervises and participates in test case development, documentation and execution of tests.
- Ensures any unresolved problems or issues are properly documented, escalated and monitored.
- Tracks problems identified during testing activities.
- Reviews testing documentation deliverables.
- Identifies, documents and communicates project quality risks for the Risk Mitigation Strategy and Escalation Process.
- Provides support to the IT Project Manager to ensure defects are reported and managed appropriately.
- Oversees solution development and reviews and approves recommendations from Intermediates and Seniors.
- Ensures that the appropriate participants are identified and meetings are conducted or conducts meetings to ensure testing process is properly executed.
- Conducts client interviews in order to perform requirements and prepare appropriate documentation and presentation materials to communicate and validate the information.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 6 years of experience in Quality Assurance and Testing.
- Hands-on experience with design, development, and implementation of testing procedures; creation of test plans, test cases and scripts to support testing objectives.
- Experience with implementation of quality assurance and testing methodologies, processes, standards, and tools.

Preferred Qualifications:
-KP experience
-Epic Systems Application and/or Cerner Laboratory Systems knowledge

Principal Consultant Software Asset Management - (Pleasanton, California)

Sun, 05 May 2013 16:00:00 GMT

Req Id: 174002

Software Asset Management (SAM) is an integral part of the IT Asset Management (ITAM) organization within the Infrastructure Management Group at KPIT. ITAM is responsible for managing both hardware and software assets owned/ leased by Kaiser Permanente. Software assets include both ISV-owned off-the-shelf products and home-grown applications at Kaiser Permanente.
ITAM has launched a multi-year foundational program to implement foundational capabilities for SAM across the organization. The program is on-track to develop best practices based 'To-Be' SAM processes and create a roadmap for solution implementation by the end of 2012. In 2013, the program is expected to roll-out the SAM capabilities across the organization and operationalize SAM as a key ITAM capability.

The Principal for Software Asset Management (SAM) will be responsible for rolling out the SAM processes and setting up the necessary support structure - both technology and organizational - to effectively manage software assets across the lifecycle, which includes acquisition, policy definition, software tagging, discovery, compliance monitoring, maintenance/ chargeback support and retirement of software assets.

This role will also include day-to-day operational responsibilities relating to software management with the goal of ensuring quality, integrity and usability of software data within the asset management system. In this capacity, the Principal will work with the necessary stakeholders, both internal and external, to ensure that necessary processes are being followed and software asset information is being updated into the asset repository in a timely manner.

The Principal will manage a team of ITAM operational staff and possibly contract resources during the implementation of SAM processes in 2013. The role will also require interfacing with external IT supplier teams that provide infrastructure services to Kaiser Permanente.
Essential Functions:
- Implement and extend the vision for SAM within KP and deliver value added services to ITAM customers by supporting compliance reporting, license management, software reclaim and reuse, internal audit of software, procurement planning and forecasting, long-range planning and budgeting, etc.
- Work with cross-organizational stakeholders to promote adoption of the SAM processes and technologies to ensure quality, accuracy and usability of software data within the asset management system
- Report on compliance to IT executives and leadership on a periodic basis and facilitate necessary corrective actions across the organization
- Implement capabilities, policies, processes and technologies to support external organizations with procurement, use, distribution, renewal and retirement of all software licenses and registrations
- Develop and implement processes to actively track license usage and proactively report licensing trends to technology owners and facilitate timely decisions; identify savings opportunities related to renewals, software licensing, and services
- Manage day-to-day operations and provide ongoing technical/ functional guidance to the software team for effective license administration and management across the lifecycle; ensure stakeholder satisfaction
- Mature and extend SAM processes (e.g., software tagging, receiving, media library, etc.) across the enterprise for both COTS and internally developed software
- Expand list of titles to cover 90%-95% of software spend from a compliance reporting perspective
- Implement tools and processes for SAM
- Responsible for maintaining Software Service Catalog with 1700+ relevant titles
- Implement software tagging concepts
- Develop/ deploy compliance reporting for executive management
- Responsible for cross-team collaboration to mitigate any and all compliance and exposure risks
- Responsible for maintaining approximately $300M in software entitlements/spend
- Implement SW reuse program to reduce spend by 10%

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/ora minimum of 4 years of equivalent experience.
- A minimum of 15 years of experience in solutions consulting including defining requirements, developing solution alternatives and estimates and translating client's business requirements into specific systems, applications or process designs for large complex IT solutions.
- 8-10 years of progressive IT experience in roles of increasing responsibility relating to software asset management
- 3-5 years of prior hands-on experience in implementing scalable SAM technologies and processes to discover, track and manage software licensing across large enterprises with independently operating business units
- Proven ability to balance execution of the strategic vision through leadership and delegation, with a willingness and competence to dive into the technical details as required
- Strong team leader and experience in working with senior IT executives and negotiating commitments to achieve long-term partnerships to promote software compliance and management across large organizations
- Recent industry experience in software asset management with primary responsibility for license tracking, and compliance monitoring
- Strong team player with great interpersonal skills, willing to partner and engage with the Business Operations leadership to deliver substantive, business value-add to the operations
- Collaborative style and ability to influence at all levels of the organization through large group presentations as well as individual and small group communications; ability to gain confidence and support of customers and team members
- In-depth knowledge of licensing models, SAM concepts and industry trends
- Familiarity with IAITAM/ ITIL/ COBIT frameworks and best practices
- Demonstrated ability to achieve project and performance outcomes through others.
Preferred Qualifications:
- Master's level graduate degree and/or MBA preferred; additional senior-level leadership experience in IT operations and engineering is strongly preferred
- Professional certifications in IAITAM/ ITIL/ COBIT frameworks or SAM
- Experience in health plan systems is desired
- Project/ Program management experience and/ or certifications

Data Consultant - (San Bruno, California)

Fri, 03 May 2013 16:00:00 GMT

Req Id: 183208

Under general supervision, this position exists to assist the organization in making strategic data-related decisions by analyzing, manipulating, tracking, internally managing and reporting data. This position functions both as consultant and as a high-level statistical analytics programmer.
Essential Functions:
- Designs and enhances databases.
- Designs menu systems that are effective and user-friendly.
- Develops reports with accurate, easy to read, useful information.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications, to enable population measurement, guideline implementation, and evaluation.
- Builds and maintains complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity across multiple databases (internal SAS, DB2, VSAM; external: Adobe, Excel, SAS parsing routines, COBOL).
- Builds sophisticated statistical models and forecasting tools using these databases.
- Defines and frames complex multi-dimensional healthcare issues and develops time tables/processes for decision making.
- Translates needs, issues, and ideas into effective strategies and action plans.
- Formulates specific implementation plans and evaluates the effectiveness of actions/programs implemented.
- Develops creative alternative solutions.
- Works closely with IT and outside partners (and physicians for TPMG departments).
- May coordinate team/project activities and schedules.
- May assist in the determination of goals and priorities with team, clients, or project management sponsors.
- May provide leadership to multi-disciplinary project teams.
- Communicates results/recommendations to project sponsors, clients, and various senior level audiences (including physicians for TPMG departments).

Secondary Functions:
- Provide data programming and analytical support to Medical Center initiatives as the need arise.

Qualifications:

Basic Qualifications:
- Three (3) to five (5) years programming in SAS, SQL, VBA, .net or equivalent statistical analytical programming language.
- Experience with analytical manipulation and interpretation of large databases required.
- Bachelor of Arts degree in economics, finance, health care administration, public health administration, statistics, mathematics, operations research, or related field required, or equivalent work experience in lieu of a degree.
- Broad familiarity with medical practices, especially population management and process and outcomes measurement.
- Microsoft Office skills required.
- Very strong analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Ability to express complex analytical and technical information to senior management or to audiences with clinical training.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Typically three (3) or more years of related analytical consulting experience, healthcare experience preferred.
- Experience with MVS/TSO operating systems required. Knowledge of JCL strongly preferred.
- Project management experience strongly preferred.
- Master's degree preferred.
- Candidates with technical skills such as C#/C++, COGNOS BI, Crystal Reports, HTML/XML, JavaScript, Microsoft Access, Microsoft Excel, PHP, SAS, SQL, Visual Basic and Web Application Development are strongly preferred.

Sr Data Consultant - (San Bruno, California)

Fri, 03 May 2013 16:00:00 GMT

Req Id: 183193

Under general supervision, this position exists to assist the organization in making strategic data-related decisions by analyzing, manipulating, tracking, internally managing, & reporting data. This position takes an active leadership role both as a consultant & as a high-level statistical analytics programmer.

Essential Functions:
- Leads, makes significant contributions, &/or provides technical leadership to high visibility projects to identify
- Resolves issues of strategic importance to the organization
- Interfaces regularly w/ senior management to produce timely & valuable results
- Directs the development of outcomes & process measures, including technical specifications, to enable population measurement, guideline implementation, & evaluation
- Builds & maintains complex statistical routines using macros, vendor software, & software written by self & others
- Tests & maintains data integrity across multiple databases (internal SAS, DB2, VSAM; external: Adobe, Excel, SAS parsing routines, COBOL)
- Builds sophisticated statistical models & forecasting tools using these databases
- Designs & enhances databases
- Designs menu systems that are effective & user-friendly
- Develops reports w/ accurate, easy to read, useful information that satisfies the client's needs
- Designs & generates tracking & monitoring tools
- Designs research plans for data gathering & analysis participates significantly in interpreting analyses & developing action plans accordingly
- Defines & frames complex multi-dimensional healthcare issues & develops time tables/processes for decision making
- Translates needs, issues, & ideas into effective strategies & action plans
- Formulates specific implementation plans & evaluates the effectiveness of actions/programs implemented
- Develops creative alternative solutions & works closely w/ IT & outside partners (& physicians for TPMG departments)
- Sets the strategic direction of projects & determines goals & priorities w/ team, clients, or project management sponsors (when appropriate)
- May coordinate team/project activities & schedules
- May establish team membership & project participants, provides leadership to multi-disciplinary project teams, as well as manage work of outside consultants when used
- Communicates results/recommendations to project sponsors, clients, & various senior level audiences (including physicians for TPMG departments)
- May participate in the development & management of the department, including coaching & recruiting for consultants/analysts & other departmental activities

Secondary Functions:
- Provide data programming and analytical support to Medical Center initiatives as the need arise.

Qualifications:

Basic Qualifications:
- Five (5) plus years programming in SAS, SQL, VBA, net or equivalent statistical analytical programming language
- Experience w/ analytical manipulation & interpretation of large databases required
- Experience w/ MVS/TSO operating systems required
- Typically, five (5) plus years of related analytical consulting experience & healthcare experience preferred
- Project management experience strongly preferred
- Master's degree in economics, finance, health care administration, public health administration, statistics, mathematics, operations research, or related field, or equivalent bachelor's degree & work experience in lieu of a master's degree
- Broad familiarity w/ medical practices, especially population management & process & outcomes measurement
- Knowledge of JCL strongly preferred
- Microsoft Office skills required
- Ability to express complex analytical & technical information to senior management or to audiences w/ clinical training
- Exceptional analytic & critical thinking skills, writing skills, communication skills, consulting skills, & ability to work w/in a team
- Must be an independent self-starter
- Proven leadership in consulting &, for some areas, project management
- Must exhibit efficiency, collaboration, candor, openness, & results orientation
- Ability to express complex analytical & technical information to senior management or to audiences w/ clinical training
- Must be able to work in Labor/Management Partnership environment

Preferred Qualifications:
- Candidates with technical skills such as C#/C++, COGNOS BI, Crystal Reports, HTML/XML, JavaScript, Microsoft Access, Microsoft Excel, PHP, SAS, SQL, Visual Basic and Web Application Development are strongly preferred.

Principal Solution Consultant Claims - (Pleasanton, California)

Fri, 03 May 2013 16:00:00 GMT

Req Id: 180457

Kaiser Permanente is heavily investing in new capabilities to support Health Plan claims processing. The HP Claims Sub-Portfolio Principal Solution Design Consultant will be responsible for eliciting requirements and designing the application build of critical claims workflows and associated system design and configuration build. This role will have management responsibility for a team of application specialists and design consultants. Although this is a management position, completing hands on design and build work is required. The ideal candidate will be a thought partner to internal business partners, information technology professionals and vendors. This is a technology position, but requires a strong business-focused background with demonstrated success understanding business process workflows. The Principal Solution Design Consultant will collaborate with business and IT partners for the complete lifecycle of the application build process: (1)understanding current KP systems and their functional capabilities, (2) Helping business leaders understand business requirements and performing gap analysis relative to industry standards and future directions for strategic initiatives, (3) identifying, evaluating and recommending solution alternatives, (4) providing solution guidance to junior team members, (5) preparing cost estimates, (6) facilitating Validate/Design/Build sessions including requirements elicitation and design. (7) Completing the application build, (8) Unit testing and test strategy validation, (9) managing cross functional design teams and (10) working with development organizations to ensure successful implementations of build related solutions. The ideal candidate will be able to work as part of the team when required as well as have the capability to lead technical tracks as needed.

Responsibilities:
- Manage and lead a team in identifying, designing and facilitating the delivery of IT based solutions to meet business needs.
- Lead Prepare, present, and collaborate on all required deliverables of the technical solutions team.
- Analyze and evaluate business processes to support proposed solutions. Develop preliminary solution architectures.
- Document the high-level technical design to enable the integration and implementation of the solution. Will also review the technical design from other Solution Consultants.
- Responsible for understanding the strategic direction, priorities and needs of our business partners.
- Take a lead role in facilitating requirements definition in collaboration with business and key partners.
- Influence solution decisions & directions and gain alignment across multiple stakeholders. Must have excellent business acumen, broad knowledge of technologies & tools and be a subject matter expert in certain areas.
- Function as project lead for the coordination of application build activities including requirements definition, solution alternatives and recommendations, design, build and testing.
- Identify and define solution alternatives/strategies along with initial estimates, risks and recommendations.
- Organize, prioritize, and manage multiple tasks and deliverables
- Effectively document, communicate (oral and written) and explain technical material
- Perform root cause analysis, uncover and lead in understanding critical business requirements.
- Create and maintain templates, schedules, estimates and models, as well as review the work of other Solution Consultants.
- Coordinate with other project managers and Solutions Design & Consulting staff to identify cross-project dependencies
- Establish and sustain strong ongoing relationships with KP-IT and business partners. Facilitate cross organizational alignment activities.
- Ensure the effective partnerships and alignment of the various systems strategies
- Strong leadership skills to bring all the stakeholders together; consensus builder and thought leader.
- Highly skilled at creating executive level summaries from ground level work up to high level abstract strategies.
- Provide mentoring and guidance to other application specialists and Claims Solution Consultants. Acts as an escalation point for Claims architectural decisions.

Qualifications:

Basic/Minimum Qualifications:
- A BA/BS in any field or equivalent years of work experience .
- 15 years of progressive IT or related business functional experience, with demonstrated success in software development/configuration, design and implementation of software applications - preferably in health plans or managed care organizations.
- 7 years of experience in a senior solutions design role or related business functional experience using software development life cycle methodologies including: Eliciting and documenting business and systems requirements from business partners and applying structured software life cycle & development methodologies (RUP, RM-ODP, RAD, etc.).
Preferred Qualifications
- Candidate should have a solid understanding of Health Plan business and systems in a specific area or areas (e.g., membership, benefits, claims, pricing/underwriting, call centers, etc.) along with technology acumen particularly in system and application architecture.
- 5+ years prior consulting experience(internal/external) with an emphasis on delivery of complex enterprise solutions and experience.
- Demonstrated experience in a senior solutions design or application build role, ideally using industry standard system development life cycle methodologies.
- Demonstrated facilitation, collaboration, documentation, and presentation skills.
- Demonstrated capability to work with both Technical and Business resources.
- Demonstrated management capability to lead a technical team towards a common project goal.
- Ability to develop and maintain strong working relationships with Business and IT resources.
- Excellent oral and written communications skills.
- Excellent problem solving and 'decision making' skills.
- Healthcare or insurance industry experience is preferred.
- Must have demonstrated success working in a matrix team environment for a large organization
- Ability to understand business needs and translate them into solutions.
- Self Motivated, Independent work capability
- Results orientation - Demonstrated ability to execute in a fast paced environment.
- Must be flexible and have the ability to work in a complex and constantly changing environment. Travel may be up to 25% during certain periods.

Director Demand Forecasting Capacity Planning - (Pleasanton, California)

Thu, 02 May 2013 16:00:00 GMT

Req Id: 179528

The Director, Demand Forecasting will build and lead the new Demand Forecasting Capacity Planning team within Infrastructure Programs. Major responsibilities are to provide leadership in the effort to capture business demand and accurately translate that as input to capacity plans for hardware, software, and physical facilities for Kaiser's national data centers.
The individual should be experienced in demand forecasting and supply chain mechanics and has experience evaluating business plans and forecasting resource demand based on those plans, including the development and use of predictive models and the impact of demand forecasting on capacity planning. Familiarity with computer hardware and software performance management would be a key individual asset.

Essential Functions:
- Management and leadership for a team of highly skilled demand forecasters
- Identification, development, and implementation of processes and tools for demand forecasting and planning
- Acquisition and maintenance of necessary business intelligence as basis for the demand forecast
- Ensuring that the forecasts and plans are properly documented and communicated to management and stakeholders
- Ensuring integration of the forecasts and plans with other Kaiser activities including Finance, IT Engineering and Operations, and business application development
- Coordination and oversight of direction and stakeholder communictions with the Capacity Planning group

Qualifications:

Basic Qualifications:
- Master's degree in related field and/or 6 years of equivalent work experience.
- A minimum of 8 years of progressively responsible management experience in planning, budget/financial management, and staffing.
- A minimum of 8 years of related IT experience including IT Project Management.
- Provenleadership inDemand Forecasting functions in large-scale corporations
- Proven expertise in demand forecasting in large, geographically dispersed companies
- Experience leading geographically-dispersed teams
- Demand Forecasting expertise in large, complex systems
- Knowledge of supply chain theory and mechanisms including CPFR
- Data Center management
- Proven track record of fiscal responsibility
- Excellent communication skills at the technical, line management, and executive levels
Preferred Qualifications:
- CPSM Certification and ITIL v3 and Demand Management a plus.
- Consulting background designing, developing, establishing and executing similar functions
- 15+ years experience leading similar efforts in Fortune 50 companies

Quality Assurance and Testing Intern - (Pleasanton, California)

Thu, 02 May 2013 16:00:00 GMT

Req Id: 171045

Calling all Go Getters-.trend-setters, goal-chasers, and innovation-drivers. Come get the experience you need to leap ahead of the competition. Help us shape and define the future of health care. Contribute your ideas to a place where powerful technology and business expertise come together to support lives.
Do it all at Kaiser Permanente.
With internships and early career opportunities in IT, Sales and Marketing, Finance and Accounting, and Corporate, you'll work on influential real-world projects that will define our success-and your own.
Now is the time to tap into your potential. Come accelerate your future with us.

The Availability Services team looks to design, build, and implement enterprise availability solutions through the use of innovative technolgies, enterprise integration, process and procedures.

Essential Functions:
The internship includes, but is not limited to the following:
- Work on a designated project to solve a business problem.
- Through exposure to leadership, project management and business planning activities, develop a foundation for basic requirements necessary to be successful in a business environment
- Assist with preparing status reports and utility of performance metrics.
- Track, document and communicate progression of tasks and provide follow-up to ensure on-time completion
- Learn new applications needed to complete assigned work such as MS Project and other MS office products and analytics
- Job shadowing in other functional areas is highly recommended and fostered.
- Perform additional job-related duties as required
- Be an integral part of our dynamic QA team
- Support current and future state programs and intiatves

Qualifications:

Basic Qualifications:
- Eligibility to work in the US
- Student's pursuing a Bachelor's degree at an accredited University
- Academic students seeking professional training within a business corporate environment
- Analytical, relationship building, and interpersonal skills are essential.
- Leadership Potential as demonstrated by on-campus and/or community involvement
- Working knowledge of MS Word, Excel, PowerPoint

Preferred Qualifications:
- 3.0 GPA or above
- Must be able to function with minimal supervision
- Excellent verbal and written communication skills
- Effective presentation and Project Management Skills
- Recent work experience in related field
- Test and Quality Assurance skills
- Understands testing software and test delivery cycles

Clinical Informatics Fellowship - (Pleasanton, California)

Sat, 27 Apr 2013 16:00:00 GMT

Req Id: 182043

KP invites post-doctorate professionals with a background in clinical informatics to apply for a Clinical Informatics Fellowship. The Informatics Fellow is an 12-month appointment. The Fellow will have the opportunity to explore in-depth 2-3 areas of strategic importance to KP, answering in particulars this general question:

How can information science and technology change care delivery models inside KP to address the needs of our members, and how should KP prepare in the next 2-5 years for this future state?

The Fellow will work within two departments: the KP Care Management Institute and KP-IT Digital Health Technology and Strategic Initiatives. The particular areas of interest to the two departments include proactive population care of chronic conditions, total health and population health, integration of healthcare providers and settings, creating an excellent member experience. The Fellow shapes a collaborative discussion with KP subject matter experts, leading the conversation due to their ability to study deeply a topic that KP feels is of crucial importance but is as yet unable to dedicate operational staff due to ambiguity in structure and the novelty of the topic. Sample topics may be: the impact of big data on personalizing the member experience; KP's use of cloud analytics; the role of mobile apps in treatment; the discovery of care delivery efficiencies through analyzing operational data.

The product(s) of the Fellowship may include: convening KP stakeholder groups, white paper(s), strategic recommendations, pilot project(s), new operational group(s) with a clear commission to take the problem to the next stage of solution. The Fellowship does not include heavy data analysis or the guarantee of a research publication. The Fellow may, however, take course(s) at the UC Berkeley School of Information, the Stanford Informatics program, or other online Informatics programs.

Fellows can expect to gain an in-depth understanding of the U.S. health care system and policy challenges and develop valuable contacts and opportunities for ongoing exchange and collaboration. The Fellowship provides space to think and reflect without the pressures of day-to-day job responsibilities.

Qualifications:

Basic Qualifications:
- Post Doctoral Candidacy
- Clinical Informatics
- Database and Big Data Enthusiast

Business Management Director Risk Innovation & Tool Support - (Pleasanton, California)

Thu, 18 Apr 2013 16:00:00 GMT

Req Id: 180902

DESCRIPTION:

The Business Management Director to the Vice President, Risk Innovation and Tool Support will provide a wide variety of professional support to the Vice President, including, but notlimited to, coordinating activities with direct reports to the VP, representing the VP at meetings when required and when appropriate, advising the VP and his leadership team, providing extensive professional assistance, project management and recommendations. This individual will also support issue resolution, provide supervision of staff as assigned by the VP, develop key relationships with business and IT partners and possess exceptional analytical and communication skills.

This individual will be expected to participate in developing strategies and making key decisions regarding organizational development. The Business Management Director will be responsible for coordinating planning across the organization to ensure consistent adherence to standard processes and reporting standards. This individual will partner with the TRO BMO and IT Finance in managing budget and forecast as well as with the TRO BMO and IT Human Resources in developing the People Strategy. In addition, this individual will develop working partnerships with other leaders around Employee Development, Performance Management, and Compensation Planning.

PRINCIPAL RESPONSIBILITIES:
- Program manages special projects for the VP, including development of strategies, business cases, event planning, and facilitation of executive discussions. Program management includes oversight of resources, planning / scheduling of activities, and delivery of major milestones. Ensure that work is performed to the highest quality and within the project timeline.
- Partner with the TRO BMO, Human Resources and the VP to address people issues and to develop strategic programs that support 'Best Place to Work' practices for our employees. This includes working with the IT HR Consultant to implement employee and leadership development programs, support the location strategy and be the liaison between the VP and his leadership team.
- Have a working knowledge of each TRO team function and establish relationships with the TRO leadership team. This includes understanding potential risks, issues and resource plan for each organization that will be incorporated into the TRO financial forecast. Ensure that each team will meet or exceed organizational functional goals.
- Partner with TRO BMO and IT Finance in understanding the organizational budget and forecast, and ensuring that TRO Risk Innovation and Tool Support meets or exceeds financial goals.
- Thought partnership for the VP, TRO in brainstorming solutions, resolving organizational issues and addressing personnel problems.
- Assist with ad hoc reporting requirements for IT oversight (i.e., regulatory or business mandates).
- Develop and maintain document library and other shared files and repositories as needed.
- Participate in meetings and assist in capturing minutes and distributing minutes and action items as needed.
- Prepare accurate reports or presentations from verbal and/or written directions.

Qualifications:

Basic Qualifications:
- Master's degree in related field and/or 6 years of equivalent work experience.
- A minimum of 8 years of progressively responsible management experience in planning, budget/financial management, and staffing.
- A minimum of 8 years of related IT experience including IT Project Management.
Preferred Qualifications:
-Demonstrated success in working in highly-matrixed, program/product development areas.
- Good track record of significant accomplishments in a senior management role, preferably with health care experience.
- Seasoned IT leader experienced in leading successful development and implementation of large programs / projects with cross functional representation.
- Demonstrated experience in successfully managing complex organizational initiatives involving multiple functions and multiple business units. This includes the identification and articulation of problems, influencing decision-making process, as well as delivery of expected results.
- Marketing background

Project Management Senior - (Pleasanton, California)

Wed, 17 Apr 2013 16:00:00 GMT

Req Id: 173783

Within Kaiser Permanente's Service Design and Integration (SD&I) team, the KP HealthConnect Integration team provides services in support of day to day operations by providing support for all delivery work requested by the regions and supporting national teams for ongoing code releases, upgrades and other maintenance activities.

We are looking for an individual who will perform the duties of a Technical Project Manager. The Technical Project Manager will coordinate and manage moderate to large scale delivery work for Kaiser's electronic medical record system, KP HealthConnect. This will include documenting requests, preparing implementation project plans, engaging resources, ensuring requests meet SLAs, are compliant and correctly factor in all interdependencies. Technical Project Managers will be responsible for leading implementations and following through to completion with appropriate turnover to the customer.

Essential Functions:
- Reviews all inbound requests and processing accordingly, aligning with cross functional teams to ensure changes are well planned to meet business needs while adhering to published processes.
- Develops and facilitates implementation plans for complex requests and upgrades, through execution and closure
- Manages moderately complex projects or multiple simple projects. Project complexity includes multiple sites and up to 5 interdependent work tracks
- Accountable for the success criteria, development, publication and updating of project deliverables.
- Balances schedule andscope, renegotiate with sponsor as needed.
- Understands and applies knowledge of change management process on projects.
- Responsible for accurate time reporting for project work they are leading.
- Manages the tracking of interdependencies within their scope of responsibilities
- Negotiates agreement on project schedules.

Qualifications:

Basic Qualifications:
- Bachelor's degree in Business Administration, Engineering, Computer Science, EE or MIS or 4 additional years of related experience
-8 years minimum experience as a project lead in an IT or software development environment for an enterprise application showing progressively responsible career growth
- 5 years minimum deep process knowledge of software development and release functions
-Please note that this position has special features which require employees to be available off hours (24x7) to support Kaiser's critical environments.
- Excellent communication skills
- Prior work experience in a complex, matrixed organizational structure
Preferred qualifications:
- Experience with Epic systems a plus
- Healthcare background would be beneficial
- Knowledge and understanding of ITIL process
- Working knowledge of BMC Remedy (Change Management Tool) strongly desired.

Manager SOX & Compliance - (Pleasanton, California)

Thu, 11 Apr 2013 16:00:00 GMT

Req Id: 179548

The continued evolution of Health Care reform has driven unprecedented changes in the regulatory and Compliance landscape within the Health Care industry. In the Care Delivery BIO, you will be responsible for partnering with business and technology constituencies to address these evolving challenges by embedding risk management and compliance management competencies into day to day activities. The success of this team requires dedicated professionals who possess the analytical, feasibility, relationship and executive summary skills needed to form highly reliable risk management strategies to meet various SOX/Compliance requirements.

Essential Functions:
- Establish and manage the Compliance Operations function of CD BIO by defining processes and procedures for ITGC control self assessment program, control execution support, compliance incident management, ongoing support of all TIRs (Testing Information Request), management of all compliance documentation, resource onboarding, budget management and oversight.
- Train all team members on the above processes
- Develop and maintain a Compliance Operations Manual to support and sustain the above compliance operations function
- Establish operational objectives and assignments and delegate to team leads and technical/professional employees.
- Develop and nurture trusted relationships with Business Partners, KP IT Executives, Security & Compliance Officers and other Compliance Team Members to gain consensus approvals on strategies, recommendations, findings, project plans, etc.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational and compliance objectives.
- Assures adherence to budgets, schedules work plans, and performance requirements.
- Manages, through subordinate individual contributors, (including but not limited to consultant specialists, leads, project managers) the coordination of compliance activities across all CD BIO application groups.
- Partners with other members of the CD BIO SOX & Compliance team in developing and achieving all compliance strategies, objectives, and deliverables.
- Manages team leads and professional/technical employees typically performing similar or related roles or functions. May also manage contractors, offshore resources and/or matrix employees.
- Had process responsibility for compliance functions
- Regularly interacts with subordinates, outside customers, and functional peer groups at management, senior management levels, and at executive levels, as appropriate.
- Requires the ability to change the thinking of, or gain the acceptance of, others in sensitive situations.
- Presents, organizes, and conveys problems, issues within IT with internal customers and business partners and externally.
- Erroneous decisions will result in critical delay(s) in compliance schedules, and/or unit operations and may jeopardize overall compliance goals and objectives.
- Partners with Director and peers in establishing compliance strategy, goals, and objectives, and contributes to operational area's strategy formulation and execution.
- Exhibits and gains commitment to changes required and acts as change agent and executor.
- Encourages employee development by providing growth/learning opportunities.
- Coordinates planning activities with team members to accomplish goals, allocate resources and track results.
- Measures and monitors the execution and effectiveness of operational compliances processes.
- Initiates and evaluates required compliance process improvements in order to minimize compliance risk and mature compliance processes.
- Manages financial aspects of the department, including headcount costs and spend.
- Manages HR/People processes for the department including performance management, resource management, compensation planning and administration, objective setting/alignment, employee development/coaching and training.

Qualifications:

Basic Qualifications:
-BA/BS degree in related field and/or 4 years of equivalent work experience.
-A minimum of 5 years of progressively responsible management experience in following areas: planning, budget/financial management and staffing.
-A minimum of 5 years of related IT experience including IT Project Management.
-Advanced knowledge of own area of functional responsibility and working knowledge of other IT functions.

PreferredQualifications:
-Certified Information Security Analyst/Manager (CISA/M) designation
-Experience in internal consulting and customer account management; defining engagement scope, negotiating commitments, gathering requirements, defining deliverables, designing integrated solutions, and overseeing technical implementations considered a plus
-5+ years experience as a SOX Auditor, with strong GCC (all domains) and information security background including current vulnerabilities.
-3+ years experience with HIPAA and/or PCI.
-Proven experience proposing enterprise level solutions to mitigate risk of receiving a material weakness in IT general controls
-Experience in the health care industry

Business Consultant SOX & Compliance - (Pleasanton, California)

Thu, 11 Apr 2013 16:00:00 GMT

Req Id: 179545

The SOX and Compliance Sustainability Lead provides subject matter expertise from technical, project management and business consulting perspective in support of Care Delivery BIO SOX and Compliance activities. Members of this team work across a number of SOX related initiatives to ensure appropriate processes, procedures and controls are adequately designed, implemented or remediated to meet audit and compliance expectations, operating efficiency goals, and other business objectives.

The continued evolution of Health Care reform has driven unprecedented changes in the regulatory and Compliance landscape within the Health Care industry. In the Care Delivery BIO, you will be responsible for partnering with business and technology constituencies to address these evolving challenges by embedding risk management and compliance management competencies into day to day activities. The success of this team requires dedicated professionals who possess the analytical, feasibility, relationship and executive summary skills needed to form highly reliable risk management strategies to meet various SOX/Compliance requirements.

At the Consultant/Specialist level you will provide advanced compliance analysis and consultation for the Care Delivery BIO SOX and Compliance Organization. In addition, you will possess the analytical, feasibility, business case and executive summary skills needed to form highly reliable risk management strategies to meet various compliance requirements.

Essential Functions:
- Developing an in depth understanding of the broad regulatory landscape impacting KP business areas. Remain current with emerging regulatory sentiments as well as solution trends in the marketplace.
- Assessing the impact of laws and regulations on KP systems and technology. Work with other risk organizations to shape organizational control policies and standards.
- Lead risk/security assessment studies to validate perceived risks. Perform interviews, document design assessments, and walkthroughs of key controls (both new and existing).
- Lead cross-functional remediation teams in developing processes using requirements gathered from clients and engineering.
- Exhibit pragmatism in formulating process remediation and implementation strategies, defining work tracks; and submitting assessment findings and recommendations
- Design sustainment strategies and measurement systems to ensure that requirements can continue to be maintained over time.
- Develop and nurture trusted relationships with Business Partners, KP IT Executives, Security & Compliance Officers and other Compliance Team Members to gain consensus approvals on strategies, recommendations, findings, project plans, etc.
- Serve as single-point-of-contact for assigned applications or application groupings by providing SOX guidance directly relevant to an application's architecture and technology landscape.

Day to day tasks include information gathering, documenting existing processes, issues and recommendations in support of our strategies; collate and produce executive summary presentations related to findings and recommendations; develop design and drive remediation work streams. Other tasks may include working with project teams, participating in the development of design requirements, business cases to ensure compliance requirements are met. Work proactively with project and program managers to resolve issues.

Qualifications:

Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent experience.
- A minimum of 12 years of experience in documenting functional requirements, analyzes business process, and develops business cases to support IT solutions.
- 8+ years technology risk management experience and at least 4 years SOX experience (e.g. Audit, SOX, Compliance, etc.) in a highly regulated industry. This would include the following disciplines:
a.Current information security and compliance vendor landscape
b.Control frameworks such as COSO and COBIT
c.Regulatory requirements in particular: SOX, HIPAA, PCI-DSS, Privacy
- Candidate should demonstrate versatility with a track record of experience in interpretation and application of a broad spectrum of regulatory imperatives.
- Proven Experience in performing broad scale, complex IT Security Assessments.
- Excellent written and verbal communication skills, with strong expertise in Excel and Powerpoint..
- Strong client relationship focus with business sponsors, enterprise architects, and information security engineers to articulate business case and technology options.
- Ideal candidate is a change driver and has a strong track record of influence in very large, consensus-driven organizations.
- Candidate functions effectively as both a Manager as well as an individual contributor.
- Solid understanding of Enterprise Risk Management and Strategy frameworks as well as understanding of current enterprise threat scenario as related to healthcare
- The Business Consultant Consultant/Specialist will be required to know or learn the KP-IT program and process methodology and to execute it within the established KP and KP-IT organizational framework and oversight processes.

Preferred Qualifications:
- Certified Information Security Analyst/Manager (CISA/M) designation
- Experience in internal consulting and customer account management; defining engagement scope, negotiating commitments, gathering requirements, defining deliverables, designing integrated solutions, and overseeing technical implementations considered a plus
- Minimum four years experience as a SOX Auditor, with strong GCC (all domains) and information security background including current vulnerabilities
- Proven experience proposing enterprise level solutions to mitigate risk of receiving a material weakness in IT general controls
- Experience in the health care industry

IT New Grad Intermediate Project Manager - (Pleasanton, California)

Wed, 10 Apr 2013 16:00:00 GMT

Req Id: 166456

Encapsulates individuals who manage projects and programs within IT.

Essential Functions:
- Manages simple individual projects including a sub-project within a program.
- Total managed project budge up to $1 million.
- Project complexity includes 1 site and 1 work track.
- Accountable for the success criteria, development, publication and updating of project deliverables.
- With support, develops and executes user adoption, implementation and training plans.
- Manages project close-out activities.
- Contributes to the technical documentation as detailed under Project Integration Management.
- Create, manage, and coordinate receipt of all KP-required technical documentation.
- Applies knowledge of change management process - resources, schedule, scope - for assigned project.
- Manages the tracking of interdependencies (start to finish relationships) within the project.
- Contributes to the accuracy of IT components of the business case.
- With support, negotiates agreement on project schedule and budgets.
- Prepares project forecast for resources/labor hours and translates into financial forecast.
- Manages to project budget and proactively communicates project cost variances and provides variance explanations.
- Supports quality assurance reviews and quality control monitoring efforts.
- May determine resource requirements and procure resources.
- Works with project team to review progress against team and project objectives.
- Responsible for documenting and organizing project deliverables, scope and content, including all decisions.
- Participates in identifying risks, developing risk management plan, developing risk response plans, and risk monitoring and control.
- Understands and adheres to Kaiser Permanente policies for procuring and purchasing hardware, software, telecom, or human services.
- Understands contract approval process and reflects timeline in project plans.
- Understands all project delivery life cycle phases and applies knowledge in the delivery of at least one phase of the project delivery life cycle. Establishes the project environment.
- Assists in the coordination ofcollection and validation of business requirements and their success criteria with business partners.
- Delivers a project based on its function, e.g., development, infrastructure, etc.
- Engages with release managers and informs managers of potential scheduling conflicts.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- A minimum of 2 years of experience in project management.
- Working knowledge of policies, practices and systems.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- General application of concepts and principles.
- Full use and application of standard principles, theories, concepts, and techniques.
- Participates in internal and external project management forums to develop expertise in project management methodologies.
- Understands and applies approved IT and business project management methods to projects.
- Adheres to approved IT project management standards and controls.
- Proficient in Microsoft Word, Project, Excel, Visio and PowerPoint.

Preferred Qualifications:
- Certified Associate Project Manager (CAPM) from the Project Management Institute.
- Proficient in RPM for time reporting, scheduling, and project management.
- Understands Remedy to review release schedules.
- Understands Ariba to procure goods and services.
- Understands Cognos for financial processes.
- Understands Borland suite for requirements, testing, and document management.
- Should have managed project budget of up to $1 million.

Scrum Development Team Lead - (Pleasanton, California)

Tue, 09 Apr 2013 16:00:00 GMT

Req Id: 178315

The importance of KP.org to Kaiser's brand and our members and customers is increasing. Time to market, stabile environments, personalization, and always on capabilities are key to the success of our web presence going forward. To meet these needs in the Kaiserpermanente.org and related web areas, eBusiness is migrating to a portal based infrastructure and an agile based product development methodology

The Lead Web Developer position will be part of a scrum development team that is enhancing a feature set on the kaiserpermanente.org (kp.org) web site. The developer will be required to design, develop and unit test components in a highly iterative and agile manner. Aside from solid web development skills, the candidate filling the position must have experience with portal technology, Test Driven Develop (TDD) techniques, and have the demeanor and communication skills required for pair programming and for working closely with other business and IT partners in a collocated location.

Responsibilities
- As a part of a scrum team, design and development of solutions in Java for portal-based kp.org web presence using paired programming, iterative and Test Driven Development techniques.
- Ensure that the designs and code of fellow developers on the team are consistent, follow standards and are properly reviewed.
- Participate in scrum team planning and retrospective sessions
- Effective participants in a Scrum team work on what the team needs to accomplish, regardless of their primary focus. This may include:
- Functional testing: Design and development of test cases, and manual and automated scripts
- Product ownership: Work with the product owner as needed on requirements: provide feedback on major requirements; analyze, create or modify detailed requirements
- Manage impediments: Work with the Scrum Master as needed to remove impediments, including those that require coordination and work across multiple teams.

Qualifications:

Minimum Qualifications
- Bachelor's degree in Computer Science, Engineering, Telecommunications, or a related discipline and/or 4 years of equivalent work experience.
- A minimum of 8 years of web support including planning, design, development, testing, installation and maintenance of web environments and/or portals, sites and applications.
- 2 years Websphere Portal Experience,
- 4 years experience with open source development tools, e.g. Subversion, Maven, CruiseControl, ANT
- Experience developing solutions that are JSR 168/286 and WSRP compliant
- Experience with Oracle database products and database design.
- 2 years experience using Rational Application Developer or Eclipse development environments; Borland Together or other Design tools
- 1 year experience developing solutions using Test Driven Development and Paired Programming
- Knowledge of Agile Methdologies
- Bachelors degree or equivalent

Technologies
- Unix - Linux or Solaris
- Java Server Pages
- IBM Websphere Application Server
- CVS, Subversion
- Portal (IBM WebSphere Portal Server 6.x)
- Object Oriented Software Development
- Patterns - know basic patterns and how to apply
- JavaScript
- XML, XSLT
- Web 2.0
- Web Services Testing - (SOAP, WSDL)
- HTML and Dynamic HTML
- AJAX - (ideally DOJO or DWR)
- SQL & relational dbs, scripting
- Scripting - e.g. Perl, shell or Jython
- JAWs Reader - nice to have

Performance Skills
- Tolerance of ambiguity. Must exercise considerable judgment while making decisions on complex and sometimes unclear issues associated with the development of the specific application.
- Requires complex decision-making in developing and implementing solutions with meet the requirements as defined by the product owner.
- Must be able to understand complex business problems and develop software solutions individually and as a member of a team
- Must develop solutions to a diverse range of complex problems which require creativity and innovation within broadly defined policies and practices.
- Requires in-depth analysis to identify and recommend new solutions to these more complex problems
- Must be able to work in a close, very interactive environment on a scrum team.
- Must be able to communicate ideas and potential solutions to business and IT partners clearly and concisely
- Exercises considerable latitude in determining approaches to assignment as defined by scrum team backlog
- Work is accomplished without considerable direction but possibly in a paired-programming manner

Lead SOX\Compliance Analyst - (Pleasanton, California)

Mon, 08 Apr 2013 16:00:00 GMT

Req Id: 177127

The SOX and Compliance Consulting Lead provides subject matter expertise from technical, project management and business consulting perspective in support of Care Delivery BIO SOX and Compliance activities. Members of this team work across a number of Compliance related initiatives to ensure appropriate processes, procedures and controls are adequately designed, implemented or remediated to meet audit and compliance expectations (e.g.; SOX, PCI, HIPAA, etc.), operating efficiency goals, and other business objectives.

The continued evolution of Health Care reform has driven unprecedented changes in the regulatory and Compliance landscape within the Health Care industry. In the Care Delivery BIO, you will be responsible for partnering with business and technology constituencies to address these evolving challenges by embedding risk management and compliance management competencies into day to day activities. The success of this team requires dedicated professionals who possess the analytical, feasibility, relationship and executive summary skills needed to form highly reliable risk management strategies to meet various SOX/Compliance requirements.

At the Business Consulting - Lead level you will provide advanced compliance analysis and consultation for the Care Delivery BIO SOX and Compliance Organization. In addition, you will possess the analytical, feasibility, business case and executive summary skills needed to form highly reliable risk management strategies to meet various compliance requirements.

Responsibilities of the Business Consulting - Lead include:
- Serve as Operations Analyst for the CD BIO SOX & Compliance Team, supporting operations work streams such as: change population submission/annotation, control self assessment, document management, TIR support and evidence management, process map oversight, annual SOX certification. This position will support all CD BIO application groups.
- Participate in the design and implementation of sustainability strategies and measurement systems to ensure that Compliance requirements can continue to be maintained over time.
- Support the CD BIO SOX Program Managers in their respective application group work streams.
- Participate in discovery, design and remediation work streams, as requested.
- Perform risk/security assessment studies to validate perceived risks. Perform interviews, document design assessments, and walkthroughs of key controls (both new and existing).
- Participate in cross-functional remediation teams in developing processes using requirements gathered from clients and engineering.
- Exhibit pragmatism in formulating process remediation and implementation strategies, implementing work tracks; and submitting assessment findings and recommendations
- Design sustainment strategies and measurement systems to ensure that Compliance requirements can continue to be maintained over time.
- Develop and nurture trusted relationships with CD BIO teams and Compliance partners to gain consensus approvals on strategies, recommendations, findings, project plans, etc.
Day to day tasks include information gathering, documenting existing processes, follow-up andresolution of issues and recommendations in support of compliance operations; produce executive summary presentations. Other tasks will include working with other members of the SOX & Compliance team, supporting the various application groups in the Care Delivery BIO. Work proactively with Compliance Program Managers to resolve issues.

Qualifications:

Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent experience.
- A minimum of 8 years of experience in analysis of business processes and business case development to support IT solutions.
- 3+ years technology risk management experience (e.g. Audit, Compliance, etc.) in a Public Accounting firm or a highly regulated industry. This would include the following disciplines:
- Current information security and compliance vendor landscape
- Control frameworks such as COBIT and COSO
-Regulatory requirements in particular, HIPAA, SOX, PCI-DSS, Privacy

- Candidate should demonstrate versatility with a track record of experience in interpretation and application of a broad spectrum of regulatory imperatives.
- Experience in performing broad scale, complex IT audit and compliance assessments with a strong preference for prior experience with one or more of the following disciplines: network security, configuration management, privacy, and access management.
- Excellent written and verbal communication skills.
- Strong client relationship focus with business sponsors, enterprise architects, and information security engineers to articulate business case and technology options.
- Candidate functions effectively as an individual contributor.
- Solid understanding of Enterprise Risk Management and Strategy frameworks as well as understanding of current enterprise threat scenario as related to healthcare
- The Business Consulting Lead will be required to know or learn the KP-IT program and process methodology and to execute it within the established KP and KP-IT organizational framework and oversight processes.
- Excellent MS Office skills especially in Excel, PowerPoint and Word.

Preferred Qualifications:
- Certified Information Security Analyst/Manager (CISA/M) designation
- Experience in internal consulting and customer account management; defining engagement scope, negotiating commitments, gathering requirements, defining deliverables, designing integrated solutions, and overseeing technical implementations considered a plus
- Strong information security background including current vulnerabilities
- Considered functional expert in field within Kaiser Permanente.

Sr Consulting Data Analyst [2 of 4] - (San Bruno, California)

Thu, 28 Mar 2013 16:00:00 GMT

Req Id: 177389

Under general supervision, this position exists to assist the organization in making strategic data-related decisions by analyzing, manipulating, tracking, internally managing, and reporting data. This position functions both as a senior analyst and as a high-level statistical analytics programmer.
Essential Functions:
- Designs and enhances databases.
- Designs effective and user-friendly menu systems.
- Develops accurate, easy to read, and useful information reports.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications to enable population measurement, guideline implementation, and evaluation.
- Tests complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity.
- May assist with sophisticated statistical models and forecasting tools using these databases.
- Assists with the definition of complex multi-dimensional healthcare issues and develops time tables/processes for decision making.
- May translate needs, issues, and ideas into effective strategies and action plans.
- May formulate specific implementation plans and evaluates the effectiveness of actions/programs implemented.
- Develops creative alternative solutions.
- May assist in the determination of goals and priorities with team, clients, or project management sponsors.
- May communicate results/recommendations to project sponsors, clients, and various senior level audiences (including physicians for TPMG departments).

Secondary Functions:
- Provide consultative and analytical support to Medical Center initiatives as the need arise.

Qualifications:

Basic Qualifications:
- Three (3) years of programming in SAS, SQL, VBA, net, or equivalent statistical analytical programming language.
- Experience with analytical manipulation and interpretation of large databases required.
- Experience with MVS/TSO operating systems preferred; if not, experience with another mainframe operating system required.
- Project management experience preferred.
- Typically, two (2) plus years of related analytical, consulting, and health care experience preferred.
- Bachelor of Arts degree in Economics, Finance, Health Care Administration, Public Health Administration, Statistics, Mathematics, Operations Research, or a related field required, or equivalent work experience in lieu of a degree.
- Master's degree preferred.
- Broad familiarity with medical practices, especially population management and process and outcomes measurement.
- Knowledge of JCL strongly preferred.
- Ability to express complex analytical and technical information to senior management or to audiences with clinical training.
- Strong analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Microsoft Office skills required.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Candidates with technical skills such as COGNOS BI, Web Application Development, SAS, SQL, C++, Visual Basic, and Microsoft Access are strongly preferred.

Consulting Data Analyst [1 of 4] - (San Bruno, California)

Thu, 28 Mar 2013 16:00:00 GMT

Req Id: 177386

Under close supervision, this position exists to assist the organization in making strategic data-related decisions by analyzing, manipulating, tracking, internally managing and reporting data. This position functions both as an analyst and as a statistical analytics programmer.

Essential Functions:
- Designs and enhances databases.
- Designs menu systems that are effective and user-friendly.
- Develops reports with accurate, easy to read, useful information.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications, to enable population measurement, guideline implementation, and evaluation.
- Maintains complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity.

Secondary Functions:
Provide consultative and analytical support to Medical Center initiatives as the need arise.

Qualifications:

Basic Qualifications:
- At least one (1) year programming in SAS, SQL, VBA, net or equivalent statistical analytical programming language.
- Project management experience desirable.
- Experience with MVS/TSO operating systems preferred.
- Experience with analytical manipulation and interpretation of large databases preferred.
- Analytical consulting experience preferred.
- Bachelor of arts degree in economics, finance, health care administration, public health administration, statistics, mathematics, operations research, or related field required, or equivalent work experience in lieu of a degree.
- Microsoft Office skills required.
- Strong ability to apply analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Candidates with technical skills such as COGNOS BI, Web Application Development, SAS, SQL, C++, Visual Basic, and Microsoft Access are strongly preferred.

Junior EPIC Integration Engineer Intern - (Pleasanton, California)

Thu, 28 Mar 2013 16:00:00 GMT

Req Id: 173253

Calling all Go Getters-.trend-setters, goal-chasers, and innovation-drivers. Come get the experience you need to leap ahead of the competition. Help us shape and define the future of health care. Contribute your ideas to a place where powerful technology and business expertise come together to support lives.
Do it all at Kaiser Permanente.
With internships and early career opportunities in IT, Sales and Marketing, Finance and Accounting, and Corporate, you'll work on influential real-world projects that will define our success-and your own.
Now is the time to tap into your potential. Come accelerate your future with us.

Support and engineering functions supporting KPHealthConnect

Essential Functions:
The internship includes, but is not limited to the following:
- Work on a designated project to solve a business problem.
- Through exposure to leadership, project management and business planning activities, develop a foundation for basic requirements necessary to be successful in a business environment
- Assist with preparing status reports and utility of performance metrics.
- Track, document and communicate progression of tasks and provide follow-up to ensure on-time completion
- Learn new applications needed to complete assigned work such as MS Project and other MS office products and analytics
- Job shadowing in other functional areas is highly recommended and fostered.
- Perform additional job-related duties as required - Epic Code & Software Upgrades
- Environment Refresh & other support activities
- Documentation fo current & new processes
-Assist and execute KPHC releated change, upgrade & support activities.

Qualifications:

Basic Qualifications:
- Eligibility to work in the US
- Student's pursuing a Bachelor's degree at an accredited University
- Academic students seeking professional training within a business corporate environment
- Analytical, relationship building, and interpersonal skills are essential.
- Leadership Potential as demonstrated by on-campus and/or community involvement
- Working knowledge of MS Word, Excel, PowerPoint, Visio
- Experiencewith Lotus Notes, Unix/AIX, Wintel
- Excellent attention to detail orientation
-Strong analytic skills
-Willing to engage fellow team members, seek to understand and openly exchanging ideas and goals

Preferred Qualifications:
- 3.0 GPA or above
- Must be able to function with minimal supervision
- Excellent verbal and written communication skills
- Effective presentation and Project Management Skills
- Recent work experience in related field

Executive Director Product & Service Portfolio Management KPIT - (Pleasanton, California)

Tue, 19 Mar 2013 16:00:00 GMT

Req Id: 176129

The Product and Service Portfolio Management (P&SPM) function is a new group within the Infrastructure Management Group (IMG) that aims to ensure that IMG will be a service aligned and driven organization with an effective products and services portfolio management capability and portfolio, focused on flexibility, value creation and cost transparency.

The P&SPM function is a partner group for the existing IMG and Kaiser Permanente Information Technology (KP IT) groups and is strategically positioned to ensure value creation and value preservation within IMG.

Essential Functions:
- This executive is the senior leader dedicated to developing the new Product and Service Portfolio Management organization and capability in alignment with the Infrastructure Service Transformation Program and the needs of the business. S/He leads the ongoing activities of P&SPM organization and is responsible for putting in place a functioning organization to drive the evolution and management of an IMG Service Portfolio that is aligned with KP, KP IT, and IMG business strategies and with the KP IT Service Catalog.
- This executive must fully understand the KP business models within all regions and the relationships and needs of the national application portfolio teams and must establish exceptional collaborative relationships with national and regional business partners and with the leadership of groups within IMG. S/He will lead IMG in developing and improving technology products and services that create value for internal customers, contribute to driving down the cost of health care, and enable business flexibility and speed to deliver innovations in health care delivery.
- The executive must ensure establishment of reliable mechanisms for turning emerging service requirements into future services, and for proactively identifying services that should be retired.
- This executive will lead Product and Service Portfolio Management and implement processes to ensure:

1. Effective evaluation of new product/service ideas and opportunities, and selection of ideas that are particularly attractive and viable.
2. Timely and cost-effective development of products and services that enable rapid and agile deployment of business services.
3. Effective launch of IMG products and services so that IMG, finance and aligned business partners are ready and able to support the service delivery and management.
4. Effective and efficient management of the services/products across its lifecycle
5. The right quality and cost for IMG services and products.
6. Continuous improvement of IMG services and products.
7. Effective culture and organization change of IMG to a service centric operating model.

Qualifications:

Basic Qualifications:
- B.S. degree in engineering, computer science or related technical field with financial analysis and portfolio management accountabilities or equivalent education and experience.
- Minimum 12 years executive-level IT leadership experience, including minimum 2 years responsibility for national or world-wide Product and Service Portfolio Management function in Fortune 500 organization.

Preferred Qualifications:
- Master's degree in Business Administration preferred
- Work experience with proven success in leading a high-level IT products and services portfolio management team within a national large scale organization or technology consulting organization is highly preferred. .

Financial Consultant Specialist KP Claims Connect Governance IT Finance - (Pleasanton, California)

Mon, 18 Mar 2013 16:00:00 GMT

Req Id: 156842

Financial Consultant Specialist - KP Claims Connect Governance

The Financial Consultant position will support all of KP Claims Connect program's ('KPCC') IT investment governance activities, including supply and demand labor analysis. The position is available at our Pleasanton or Pasadena, CA Campuses. This position is responsible for partnering with the KPCC IT and business leadership to prepare and review executive governance presentations (using Power Point) to KPCC stakeholders. Recipients of the analysis and presentations include KP BOD, CAC, OLG, HP PAC, HP PMC, and KPIT executives.

This position will work directly with KP-IT Finance business partners to understand business needs and drivers and report them in a clear and concise manner to KP-IT Management.

Strong financial theory, analytical, problem solving, communication, and interpersonal skills are essential to succeed in this position. In addition, the ability to derive and understand organizational interdependencies and link business strategies with finance are critical to the role. The Consultant Specialist will partner with Finance counterparts in all organizations to improve financial analysis, reporting, budgeting, and forecasting processes. Lead cross-functional teams to solve issues

Travel 5 to 10% to Northern/Southern California.

.
Essential Functions:
- Collaborate with IT and Business partners within the KPCC Program and across various stakeholder groups to ensure objectives for KPCC Governance meetings are met in high-quality manner, including associated stakeholder, presenter, and team member communications about the objectives and associated activities.
- Assist in the development of financial models, budget, forecasts and long range financial plan to support strategic initiatives
- Thorough analysis and interpretation of project track budget, forecasts and long range financial plan
- Perform variance analysis and create ad-hoc reports and presentations
- Develop financial models and make recommendations to assist project management in key decision-making, as needed
- Review and validate information submitted by both internal and external sources.
- Prepare concise and informative presentations to senior management to inform and to educate/persuade
- Be a change agent for strategic planning and process improvement
- Partner with Finance counterparts in all organizations
- Lead cross-functional teams to solve issues

Qualifications:

Basic Qualifications:
- Bachelor's degree in Finance, Accounting, or 4 years of equivalent work experience
- A minimum of10 years of Finance experience
- A minimum of 5 years of financial planning and analysis experience and long range planning in successively responsible roles
- Working knowledge of GAAP
- Proficient with MS Word, Excel, PowerPoint
- Must have good communication and planning skills, be detail oriented, well organized, problem solving/analytical, self-directed, team focused, and results oriented individual.
- Demonstrated ability to lead others through influence and collaboration
Preferred Qualifications:
- MBA in Finance
- Experience with governance and IT initiatives in a large complex environment
- Effective interpersonal and communication skills, both oral and written
- Strong analytical and proactive problem solving skills
- Ability to work under demanding and tight deadlines with a high level of accuracy as both originator and reviewer
- Confidentiality concerning all information and projects
- Working knowledge Cognos and Business Objects
- Working knowledge of KP-IT's systems and financial tools

Identity and Access Management (IAM) Specialist - (Pleasanton, California)

Wed, 13 Mar 2013 16:00:00 GMT

Req Id: 175116

At Kaiser Permanente,the data and systems we protect represent millions of lives -- and measurable progress in making those lives better. We actually house more data than the Library of Congress--and protecting that data is an awesome and expanding responsibility.

At Kaiser Permanente, you will:

- Work with a smart, highly skilled team
- Use the latest technologies and applications
- Develop meaningful solutions to complex problems

-to help safeguard 326,000 biomedical devices and more than 330,000 desktops, laptops, servers and mobile devices.

To keep pace with a changing world, our Identity and Access Management team is growing and looking for great people.We want people who share our passion for excellence and our commitment to providing high quality, affordable health care.

Explore the possibilities-
then join us as we create the future of health care together.

Current opportunities include:

- IAM Systems Programmer
- Business Consultant
- Infrastructure Access Management Engineer
- Systems Programmer, J2EE
- UNIX Access Engineering Specialist
- Network Access Engineering Specialist
- Unix Security Architect
- Systems Programmer, Active Directory
- Systems Programmer, Web SSO and Enterprise Directory

For more information, please apply directly to this requisition and a recruiter will contact you.

Join the number one health care company on Computerworld's 2011 List of Best Places to Work in IT. Click or copy and paste this link onyour browser to watch the video clip: http://youtu.be/H2leHEsGxHI < http://youtu.be/H2leHEsGxHI >

Article and video clip, 'Connecting People to a Healthy Future with Kaiser Permanente CIO Phil Fasano'
http://centerfortotalhealth.org/2012/connecting-people-to-a-healthy-future-with-kaiser-permanente-cio-philip-fasano/ < http://centerfortotalhealth.org/2012/connecting-people-to-a-healthy-future-with-kaiser-permanente-cio-philip-fasano/ >

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 10 years of experience in Information Technology (IT) including development, implementation, communication, monitoring and maintenance of information security policies and procedures.

Preferred Qualifications:
- Master's degree
- CISSP

CYBER SECURITY - (Pleasanton, California)

Wed, 13 Mar 2013 16:00:00 GMT

Req Id: 175106

At Kaiser Permanente,the data and systems we protect represent millions of lives -- and measurable progress in making those lives better. We actually house more data than the Library of Congress--and protecting that data is an awesome and expanding responsibility.

At Kaiser Permanente, you will:

- Work with a smart, highly skilled team
- Use the latest technologies and applications
- Develop meaningful solutions to complex problems

-to help safeguard 326,000 biomedical devices and more than 330,000 desktops, laptops, servers and mobile devices.
To keep pace with a changing world, our Cyber Security team is growing and looking for great people to begin this exciting journey with us. We want people who share our passion for excellence and our commitment to providing high quality, affordable health care.

Explore the possibilities-
then join us as we create the future of health care together.

Current opportunities include:

- Cyber Threat Monitoring
- SOC Cyber Threat Response
- Data Loss Prevention Investigator
- Data Loss Prevention Manager
- Data Loss Prevention and Encryption Security Specialist
- Manager, Cybert Threat
- Security Architect
- Malware Defense Systems Engineer
- Email and Messaging Information Security
- Application Security Consultant
- BI Programmer
- Cyber Security Database Solution Consultant
- Cyber Security Pentester - Assessment Services and Security Consulting
- Managing Consultant - Cyber Security Assessment Services

For more information, please apply directly to this requisition and a recruiter will contact you.

Join the number one health care company on Computerworld's 2011 List of Best Places to Work in IT. Click or copy and paste this link onyour browser to watch the video clip: http://youtu.be/H2leHEsGxHI < http://youtu.be/H2leHEsGxHI >

Article and video clip, 'Connecting People to a Healthy Future with Kaiser Permanente CIO Phil Fasano'
http://centerfortotalhealth.org/2012/connecting-people-to-a-healthy-future-with-kaiser-permanente-cio-philip-fasano/ < http://centerfortotalhealth.org/2012/connecting-people-to-a-healthy-future-with-kaiser-permanente-cio-philip-fasano/ >

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 10 years of experience in Information Technology (IT) including development, implementation, communication, monitoring and maintenance of information security policies and procedures.

Preferred Qualifications:
- Master's degree
- CISSP

Systems Programmer Lead IAM Engineering - (Pleasanton, California)

Tue, 12 Mar 2013 16:00:00 GMT

Req Id: 167475

Position Overview
KP Information Security, Access Management Engineering is seeking an experienced engineer of identity and access management (IAM) technologies to lead delivery of mission-critical authentication and access product/service solutions. Must have excellent verbal and written communication skills and the ability to perform self-directed work within a team environment.

Job Role:
The IAM Access Management Engineering Lead role includes design, development, installation, integration, testing and performance monitoring of identity and access management systems, software products and applications. You will work directly with analysts, developers, testers, project managers and business partners. Also includes systems development and ongoing engineering and higher-level support. You will develop strategies and communications for internal and external stakeholders, and lead efforts as necessary.

Essential Functions:
- Stellar knowledge of identity and access management concepts, technologies, processes and how they integrate within an IT ecosystem
- Design, develop, integrate and customize high-quality, highly-available and resilient access management solutions
- Partner with key stakeholders to improve the overall quality and availability of access management products and services
- Provide consultations in areas of identity and access management solution direction, issue resolution and engineering support
- Perform detailed system analysis and develop recommendations for improvement
- Contribute and guide direction with development and programming efforts in Java, J2EE/JEE and other technologies
- Develop troubleshooting processes, methodologies and standards; assist with troubleshooting/issue resolution
- Generates business cases for the deployment of technical solutions including cost/benefit analysis
- Mentor team or project members on problem resolution methods
- Passionate about improving business processes through developing tools and automation

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 8 years of experience in systems analysis/programming, software programming, systems development and implementation and ongoing support.
- 5 or more years of experience in engineering, identity management, and/or information security, including 3 years in a lead engineer role
- Exceptional hands-on experience implementing, configuring and supporting various 'access management applications and technologies (Oracle Adaptive Access Manager, Oracle Access Manager, web single sign-on, LDAP, web services)
- Experience with middleware- and infrastructure-related technologies including Oracle RAC database, WebLogic Application Server, Oracle Enterprise Manager and Oracle BI Publisher
- Experience coordinating and interfacing with other information technology (IT) partners, business partners and product vendors on technical strategic direction
- Experience identifying system requirements, analyzing existing products/software and recommend modifications to enhance the operational capacity and availability to meet business requirements
- Experience performing in technically-demanding programming assignments
- Proven track record of stabilizing large, complex implementations and implementing engineering best practices
- Excellent written and verbal communication skills, including a strong ability to conceptualized and document complex systems for non-technical audiences

Preferred Qualifications:
- Master's degree.
- Experience designing and integrating business processes and workflows with IT services (BPEL, Oracle SOA Suite) in the context of Oracle Identity Manager (OIM) and Oracle Identity Analytics (OIA) product suite.
- Solid experience customizing and maintaining identity management and provisioning platforms (OIM / TIM / Sun Identity)
- Experience implementing and configuring Oracle Enterprise Manager, Oracle Business Intelligence Publisher and WebLogic
- Knowledge of LDAP technologies (Tivoli Enterprise Directory, Active Directory)
- Knowledge of Authorization technologies (BitKOO, Oracle Entitlements Server, or similar)
- Successful track record architecting, designing and developing J2EE/JEE web applications
- Knowledge of Access Management applications (Oracle Access Manager, CA Siteminder)
- Strong understanding of information security fundamentals in the identity and access management space
- Clear understanding of application development best practices, with a focus on Java technologies
- Intimate understanding of RDBMS and LDAP technologies
- Proven experience analyzing, authoring and reviewing identity management designs
- Experience working with ETL technologies (Tivoli Directory Integrator, Clover ETL, or similar)
- History working with Eclipse/RAD, SVN/CVS and Apache Ant, Apache Maven and Jenkins/Hutson

Project Manager Consultant\Specialist - (Pleasanton, California)

Thu, 07 Mar 2013 14:00:00 GMT

Req Id: 173021

Encapsulates individuals who manage projects and programs within IT.
Essential Functions:
- Manages large complex projects or multiple projects of moderate complexity.
- Total Managed Project Budget up to $15 million.
- Project Complexity can be multiple sites and up to 20 integrated work sites.
- Manages development of project plans and/or coordinates development of project plans across several independent projects.
- Demonstrates knowledge, experience and use of change management process and impact on business.
- Responsible for accurate time reporting for a project.
- Provides consulting for business partners for business case development.
- Directs the quality/testing strategies for the project. Evaluates best practice recommendations and trade-off scenarios to enhance the Project Quality Plan.
- Determines program resource requirements and procures resources.
- Assigns work, sets priorities, provides guidance in the completion of tasks and review of program deliverables.
- Proactively communicates with enterprise-wide projects to plan and manage project interdependencies.
- Responsible for applying the risk management process.
- Develops requirements and technical specifications for RFPs.
- Manages all phases of the project delivery life cycle and consults for other projects.
- Determines the impact of current/existing technologies on the project.
- Develops solutions to problems of unusual complexity, which require a high degree of ingenuity and innovation, using independent judgment to accomplish objectives.
- Designs communication plan frameworks to be used by project managers within context of overall program/project being managed.
- May manage 4 - 7 project managers.
- Manages a combined project team of up to 100 resources.
- Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
- Provides managerial responsibility for two or more teams or departments, which may be managed by employees with formal supervisory responsibilities.
- Provides on-going coaching, enabling team members to develop and improve skills and capabilities that support the effectiveness of the department/function.
- Recognized as authority in project management across IT.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 8 years of Project Management experience.
- Demonstrates understanding of, and knowledge in IT methods and project management, and applies this in all stages of project.
- Advanced knowledge (broad expertise or unique knowledge) of policies, practices and systems.
- Viewed as functional expert in field within KP.
- Applies advanced principles, theories, and concepts.
- Sustains strong ongoing relationships with client middle and senior management during projects.
- Leverages project management experience and knowledge by acting as tutor on relevant training or by providing on-project PM learning to team members.
- Having broad expertise or unique project management knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
- Ability to influence others and build strong partnership with others.
- Team and Service oriented.
- Service Oriented.
- Demonstrate strategic thinking.
- Ability to deal with people dynamic with minimal guidance.
- Ability to resolve conflict with minimal guidance.

Preferred Qualifications:
- Healthcare industry knowledge
- Information technology experience
- Should have managed project budgets of up to $15 million
- Project Management Professional (PMP) from the Project Management Institute.
- Identifies individuals who can competently practice as a project manager leading and directing project tasks.

Business Solution Architect - (Pleasanton, California)

Mon, 04 Mar 2013 14:00:00 GMT

Req Id: 157581

The Business Solution Architect within the Revenue Cycle program at Kaiser Permanente leads solution architectureplanning, analysis and design efforts for Revenue Cycle related projects.

TheBusiness Solution Architectis responsible for understanding the strategic direction, priorities and needs of our business partners, as well as designing and facilitating the delivery of IT-based solutions to meet these needs. You will prepare, present and collaborate on all required deliverables with the technical solutions project team; analyze and evaluate hardware, software, tools and related processes required to support proposed solutions; and develop preliminary solution architectures.You will also be responsible for assisting business partners in developing their testing approach and plans, and in working as part of the technology testing team to plan and execute testing, to ensure both functional and non-functional requirements are met.

The Revenue Cycle program will improve the comprehensive, program-wide revenue cycle capabilities to achieve strategic goals, in particular, the successful implementation and support of self-funded and deductible products. The initiative will help KP achieve revenue collection goals, obtain the benefit of new information systems, and maintain regulatory compliance. Objectives of the Revenue Cycle program are to:

Support Kaiser Permanente's growth strategy
Enable self-funded and deductible products
Contribute to the financial imperatives for cost structure improvements
Ensure appropriate reimbursement from non-dues revenue sources on a timely basis
Leverage KP HealthConnect for documentation and coding
- Sustain a high compliance standard

Kaiser Permanente's Revenue Cycle program supports all regions in driving toward consistent implementation/configuration, where possible, of revenue cycle applications (e.g., Resolute, ePremis and Ingenix). This includes designing a sustainable revenue cycle model to achieve the above objectives.

Position Summary:

This is a technology position, but requires a business-focused background. This role will work closely with our business partners and information technology professionals.
Leads the collaboration with our business partners to define requirements, determine solution alternatives, and develop high-level designs and estimates
Leads the definition and concept phases of projects, but remains involved thereafter to ensure alignment with designed and accepted solutions through testing, implementation and production support
Stay involved in the entire lifecycle to support preparation and execution of test scripts to ensure project delivery based on requirements defined
Provide customer support as required to meet service level agreements

Qualifications:

Basic Qualifications:

- 5or more years of experience that may include business/systems analysis/design, professional services consulting and software development
- Bachelor's degree in related disciplines or 4 additional years of relevant experience
- Experienced in complex integrated systems planning, solution alternative analysis, design and delivery
- Solid understanding of solution delivery life cycle of enterprise solutions, including experience in business process analysis/design, requirement elicitation and analysis, solution alternatives analysis/estimates, software and vendor selection, custom development and/or package implementation, testing and vendor management
- Experienced in definition of application target architectures and strategies to evolve technology applications to support stated and future business needs
- Experienced in IT consulting with focus on delivery of complex enterprise integrated solutions
- Excellent communicator with strong customer focus and ability to work with business executives as well as technologists to elicit business requirements and articulate technology options
- Excellent problem solving, decision making and negotiation skills
- Team oriented and able to work in a matrix environment

Preferred Qualifications:

- Hands-on experience with Epic suite of applications or other integrated EHR
- Experience in systems supporting patient or customer billing, healthcare financial management, credit card/banking financial management or accounting
- Health Care industry experience with deep domain knowledge in health insurance operation and/or provider billing or
- Credit card/Banking industry experience with deep understanding of online customer billing and collections, PCI compliance, EFT transactions
- Working knowledge in the systems supporting: patient or customer eligibility, charge capture for services and supplies, claims or bill generation/processing and adjudication, manual or on-line billing and collections
- Experience with EDI, X12, HL7 system integration
- Big 5 consulting experience
- MS or MBA degree

Application Dev Consultant (Part Time) - (San Jose, California)

Tue, 26 Feb 2013 14:00:00 GMT

Req Id: 172578

Performs as an expert technical resource to clients and development staff in all phases of major system and subsystem development, implementation, and post-implementation processes. Performs application architecture and design, development and maintenance programming, technology tool assessments, and associated tasks for application systems, including integrated software and hardware application configurations. Able to direct and participate in software/hardware release and installation task. Performs in consulting role on IT technical and process capabilities. Works under general supervision, and may provide specific guidance to others on complex assignments.
Essential Functions:
- Performs and may direct software coding, testing, debugging, documentation, and installation tasks for on-line and batch processes in accordance with industry best practices and specific internal procedures and standards.
- Analyzes business processes in order to define application functional requirements and technical specifications.
- Able to guide, formulate, contribute to, and direct task identification, work effort estimates, and work schedules for development and maintenance activities.
- Participates in and may direct problem definition and problem resolution activities.
- Participates in and may direct the analysis and definition of efficient, cost effective application solutions which support client business processes and functional requirements.
- Coordinates with internal departments to provide associated deliverables required for the successful completion of development and maintenance assignments (e.g. database development, job scheduling , CICS support, network support, help desk orientation, client implementation readiness, etc.)
- Conducts client interviews in order to perform analysis of client business processes and functional requirements and prepares appropriate documentation to communicate and validate the information.
- Participates in client committees and may coordinate client involvement in development and maintenance tasks as needed.
- Responsible for knowledge transfer to other staff and may review the technical work of other staff.
- May provide on call support and may coordinate on call response efforts as assigned.
- Completes administrative requirements in an accurate and timely manner.

Additional Duties:
- Help develop a clinical-grade next generation sequencing pipeline to analyze, report, manage, and store next generation sequencing data.
- Work with laboratory directors and technicians to identify needs, develop new applications, and design interfaces with 3rd-party softwares.

Qualifications:

Basic Qualifications:
- Substantial experience, usually five (5) - seven (7) years in all phases of applications software development/maintenance life cycles in a large mainframe or client server environment preferred.
- Bachelor's degree, or equivalent experience, required in Computer Science or related field.
- Demonstrated excellence in technical skills and technical knowledge required in one or more higher level programming languages respective to various mainframe or client server programming development environments.
- Strong skills required in critical thinking and analysis, verbal and written communications, and interpersonal interactions (e.g. partnering, conflict management, consulting, etc.).
- Understanding of health care business and care delivery processes preferred.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- PhD or MS in bioinformatics, computer science or related field.
- Knowledge of human genetics, genomics, and molecular biology.
- Experience in Illumina or SOLID next generation sequencing analysis including alignment, variant calling, and downstream annotating.
- Experience working with various Next Generation Sequencing software packages, such as SAMtools, GATK, CLCbio.
- Experience working with public genomic databases (UCSC Genome Bioinformatics Site, NCBI, and Ensembl) and variant annotation databases (dbSNP, 1000 genomes, HDMD, and Genome Trax).
- Proficient working in Linux/Unix and windows environment.
- Expertise in Perl, Python, R, SQL, and Basic and in database structures and platforms such as MYSQL.
- Experience with Laboratory Information Systems (LIS) and laboratory automation is a plus.

IT New Grad Information Technology Project Coordinator - (Pleasanton, California)

Tue, 12 Feb 2013 14:00:00 GMT

Req Id: 162783

The Integrated Planning & Delivery (IPD) group is looking for a Project Coordinator to support a wide variety of project activities. The successful candidate will need to establish collaborative relationships with Program and Project Managers in IPD and assist with activities needed to define, develop, and deploy projects and programs primarily related to the I.T. infrastructure. Duties will include compiling and analyzing project/financial reports, tracking project/program progress and results, coordinating schedules and activities, placing e-Procurement orders for hardware / software supplies and services and other activities as described below. This position requires excellent communication skills as Project Coordinators may provide professional advice to best practices and procedures to project/program principals. Project Coordinators must have a working knowledge of databases, project management software, and project management methodologies.
Essential Functions:
- Assist Program and Project Managers with project tracking and reporting requirements.
- Create and disseminate information (Project Plan, related artifacts) to project team members.
- Propose alternative solutions to identified gaps and obstacles in current project initiation and reporting processes.
- Monitor RPM , Remedy and other tools and assist Project Manager(s) with capturing and updating project information.
- Review RPM for compliance with management policies.
- Prepare and submit Purchase Orders and Capital Requests through e-Procurement.
- Track and report on Operation Level Agreements (OLA's) and Recharge Agreements.
- Assist PM with ad hoc reporting requirements for management oversight
- Develop and maintain project document library and other project/program repositories.
- Participate in project team meetings and assist in documenting action items, user requirements, and project schedules.
- Function as an information source on organization policies and procedures.
- Adhere to strict confidentiality and information privacy requirements

Qualifications:

Basic Qualifications:
- Minimum of 3 years experience in project coordination
- Functional knowledge of project management tools (Microsoft Project, Visio and Excel)
- Knowledge of Lotus Notes, Clarity / NIKU, Remedy, and OneLink
- Background in financial processes including general ledgers, invoice management, capital/operating expense management and budget forecasting

Preferred Qualifications:
- Bachelor's degree or AA/AS degree.
- 2 years of Kaiser Permanente experience
- Information technology background

Email and Messaging Information Security Specialist - (Pleasanton, California)

Mon, 24 Sep 2012 16:00:00 GMT

Req Id: 134052

The Security Infrastructure Services, Data Protection team performs assessments, design, implementation, remediation, and integration of end-to-end solutions for securing Kaiser Permanente infrastructure. A Security Consultant will provide expertise on all aspects of securely engineering the email, and messaging services used at Kaiser Permanente including: design, development, integration, migration, operations and maintenance. This position requires in depth knowledge of Email and messaging architecture, design and infrastructure with specific knowledge in email encryption and digital rights management.

Essential Functions:
-Provide Design and Engineering support for security solutions preventing data loss particularly in the area of email security and messaging security.
-Led teams developing and reviewing requirements email and messaging solutions fully represent the security requirements.
-Propose and present configuration changes and technology upgrade paths that present solutions to real world security concerns.
-Develop documentation including solution roadmaps, requirements, specs, test strategies and implementation plans as needed to support new and evolving technical solutions to ensure the security and privacy of email and messaging.
-Provide technical assessments, coding and implementation of technical solutions.
-Build and maintain relationships with internal clients to ensure solutions are meeting objectives.
-Perform root cause assessment and lead collaborative teams to resolution of technical and process issues impacting the security of email and messaging security solutions.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent experience.
- A minimum of 10 years of experience in solutions consulting including defining requirements, developing solution alternatives and estimates and translating client's business requirements into specific systems, applications or process designs for large complex IT solutions.

Preferred Qualifications:
- Experience defining security requirements for multiple email and messaging environments.
- A thorough understanding of the security and privacy issues presented in the current complex world of collaboration technologies.
- Ability to evaluate risk for varied types of projects and to adapt security controls to best mitigate the risk based upon the situation
- Hands-on experience with engineering and operating technical solutions focused on preventing data loss.
- Certifications: CISSP, and/or CISM, and/or CISA

IAM Systems Programmer - (Pleasanton, California)

Tue, 07 Aug 2012 16:00:00 GMT

Req Id: 143574

Position Overview
KP Information Security Identity and Access Management is seeking an Engineer with proven experience using identity, access and role management technologies to integrate user authentication and account provisioning among enterprise applications, directories and security systems. Must have excellent verbal and written communication skills and the ability to perform self-directed work within a team environment.

Job Role:
The Systems Programming Lead role includes the design, development, installation, integration, testing and performance monitoring of IAM systems software products and applications. Also includes systems development and ongoing engineering and higher level support. You'll work with developers, QA teams, Operations and project managers. You will develop strategies and communications for internal and external stakeholders, and lead efforts as necessary.

Essential Functions:
- Robust knowledge of Identity and Access management processes, technologies, and how they integrate
- Perform detailed analysis of systems and develop recommendations for improvement
- Partner with key business stakeholders to improve the overall quality of identity data
- Manage release branches
- Build and sanity test release binaries

Qualifications:

Basic Qualifications:
- Bachelor degree or higher with an emphasis in Computer Science or related discipline (or relevant work experience)
- 8 or more years of experience in Engineering, Identity Management, and/or Information Security
- Proven track record of stabilizing large, complex implementations and implementing engineering best practices
- Excellent written and verbal communication skills, including a strong ability to conceptualized and document complex systems for non-technical audiences
- Strong troubleshooting and problem-solving skills
- Passionate about improving business processes through developing tools and automation
- Knowledge of Identity Management applications (Oracle Identity Manager, Tivoli Identity Manager, Sun Identity Manager, or similar)
Preferred Qualifications:
- Experience designing and integrating business processes and workflows with IT services (BPEL, Oracle SOA Suite) in the context of Oracle Identity Manager (OIM) and Oracle Identity Analytics (OIA) product suite.
- Solid experience customizing and maintaining identity management and provisioning platforms (OIM / TIM / Sun Identity)
- Experience implementing and configuring Oracle Enterprise Manager, Oracle Business Intelligence Publisher and WebLogic
- Knowledge of LDAP technologies (Tivoli Enterprise Directory, Active Directory)
- Knowledge of Authorization technologies (BitKOO, Oracle Entitlements Server, or similar)
- Successful track record architecting, designing and developing J2EE/JEE web applications
- Knowledge of Access Management applications (Oracle Access Manager, CA Siteminder)
- Strong understanding of information security fundamentals in the identity and access management space
- Clear understanding of application development best practices, with a focus on Java technologies
- Working knowledge of access management platforms (TAM, OAM, SiteMinder or similar)
- Intimate understanding of RDBMS and LDAP technologies
- Proven experience analyzing, authoring and reviewing identity management designs
- Experience working with ETL technologies (Tivoli Directory Integrator, Clover ETL, or similar)
- History working with Eclipse/RAD, SVN/CVS and Apache Ant