Patient Care Services - Non RN

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Medical Assistant Grade 180 San Francisco, CA

Assists in examination and treatment of patients under the direction of the Physician and/or Designee
Essential Functions:
- Interviews patients, measures vital signs, and other pertinent information as required by department
- Records information in patients' medical record
- Prepares treatment rooms and patients for examination
- Assists clinician with care of the patient
- Handles inventories and orders and replenishes medical supplies and materials
- Gives treatments and performs routine laboratory tests as required by department
- Schedules appointments, performs clinical tasks and completes appropriate forms as required by department
- May be responsible for administering medications, including injections
- May be responsible for cleaning, processing, sterilizing and checking instruments.
- Performs data entry
- Performs clinical/technical skills specific to the department
- Performs other related duties as necessary
- Customer Service:
-Practices customer service standards as defined by the Medical Center and specified department
-Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved
-Promptly responds to alarms and patient requests
-Facilitates the customer's ability to utilize resources
-Assures a clean, orderly, and functional work environment
- Team Commitment:
-Is an effective team member who is flexible, cooperative, and willing to assist others
-Manages difficult or conflict situations constructively and seeks appropriate assistance
-Takes accountability for own actions
-Acts as a resource and mentor to new employees, students, and other team members
-Actively participates in departmental professional development activities
-Adheres to Attendance Policy
-Supports a collaborative labor-management partnership environment
- No supervisory responsibilities


Qualifications:

Basic Qualifications:
- Minimum of six months experience or successful completion of Kaiser Externship
- High School Diploma or GED
- Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California
- BLS certification
- Medical Terminology Certificate or equivalent experience
- Ability to use personal computer
- Ability to read, writes, and comprehends medical information
- Ability to effectively present information, both verbal and written
- Must be willing to work in a Labor Management Partnership environment
- Refer to Position Specifications outlined in the appropriate collective bargaining agreement

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