Technical Writer Sr Product Curriculum Developer (Oakland CA) Oakland, CA
Technical Writer, Sr Product Curriculum Developer
Provides full range of course technical writing and editing services for the Health Plan Institute's product training. This position requires strong organizational skills, a practiced eye for identifying cohesion and coherence problems in materials, and the ability to comprehensively and expeditiously apply technical writing and editing principles to ensure consistency across and within product training.
Essential Functions:
- Writes all product training and informational materials - Writes for organization, technical accuracy, style, uses corporate Editorial Style Guide and instructional Style Guide, critically writes materials for effective presentation of ideas, scope, completeness, tone, and effectiveness in meeting the needs of the intended audience and localization
- Edits and maintains product training and informational materials - thoroughly understands the levels of edit and is able to perform substantive edits to large documents, edits for graphical clarity, exercises good judgment on assessing the level of edit a project requires at every stage in the process, critically reviews materials for effective presentation of ideas, scope, completeness, tone, and effectiveness in meeting the needs of the intended audience and localization.
- Collaborate with others-Build partnerships and relationships among the participants in the training development project, including communicating with subject matter experts and Manager to create and edit course content, and receive sign-off and approval processes for each step of the writing and editing/maintenance process.
- Works with Manager to identify writing and editing objectives for courses.
- Interface successfully with all stakeholders and team members to ensure successful outcomes
- Stay current with trends in: writing and editing research; new materials, methods and techniques.
Qualifications:
Basic Qualifications:
- BA/BS in English, Technical Communications, or related field.
- Demonstrated 3 years experience with writing and editing instructional and knowledge management-related content.
- Experience writing and editing print and web-based instructional materials, using multimedia authoring and development tools where appropriate, especially DreamWeaver, Articulate and Saba.
- Effective verbal, written, interpersonal and organizational skills to interact with all levels of internal and external customers.
- Presentation and group speaking skills highly desirable.
- Demonstrated ability to establish priorities, organize and plan work to satisfy established timeframes.
- Proven ability to handle multiple tasks and projects simultaneously.
- Advanced computer (most recent versions of all MS Office products and MS Project) and Internet skills as well as experience with online collaboration and project management tools.
- Ability to travel up to25%.
Preferred Qualifications:
- Demonstrated 5 years experience with writing and editing instructional and knowledge management-related content.
- Three years health care writing experience.
- Knowledge of KP's regional businesses.
- Experience working in multiple locations.
- Experience working on a virtual team.
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