Kaiser Permanente - Los Angeles Health Care and Hospital Operations jobs

Nursing Department Manager RN NICU - (Los Angeles, California)

Mon, 08 Apr 2013 16:00:00 GMT

Req Id: 171181

Through department assistant managers and staff, manages the delivery of nursing services and patient care which meet or exceed cost, quality, clinical and utilization standards and performance measures.
Essential Functions:
- Through department assistant managers and staff, manages the delivery of nursing services and patient care which meet or exceed cost, quality, and clinical and utilization standards and performance measures.
- Ensures that services meet members', physician and internal clients' needs in a changing, competitive health care market.
- With Kaiser Foundation Hospitals and SCPMG staff, develops strategic/business plans to achieve integrated services across the continuum of care.
- Manages and ensures continuous improvement of all clinical practices, services and operations by designing and implementing systems, processes and methods to evaluate and improve patient care within assigned department and across the continuum of care.
- Ensures staff provide the highest quality of care and are in compliance with the Nursing Practice Act, TJC, federal, state, and local requirements; establishes, implements, and maintains patient care and service standards to meet members' and internal clients' expectations.
- Designs and evaluates processes to improve systems and patient care results across the continuum of care.
- Develops and monitors department's budgets for the appropriate use of human and material resources.
- Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.
- Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
- Ensures ongoing staff development.
- Develops, implements, and monitors departmental policy and procedures which support the organization's goals and business objectives and ensures they are met.
- Develops standards of care and standards of practice, directs fiscal management, and quality improvement activities.
- Manages and resolves human resource, employee and department safety and risk management issues.
- Patient Safety: Accountable to promote an organizational culture of safety and ensure appropriate patient safety standards and guidelines are implemented consistently in the delivery of health care to our patients, including but not limited to: TJC, National Quality Forum, and Leapfrog.
- See Patient Safety Management Accountabilities Addendum for job specific accountabilities.

Qualifications:

Basic Qualifications:
- Clinical nursing experience relevant to a given position/department (e.g., emergency nursing, medical surgical) required (usually five (5) to six (6) years), including management experience (usually three (3) to four (4) years).
- BSN or BA/BS in health care or closely related field required.
- Graduate of accredited school of nursing.
- Master's degree, preferred.
- Current California RN license required.
-BLS certificate required.
- Knowledge of Nurse Practice Act, TJC, and other local, state, federal regulations.
- Demonstrated interpersonal and management skills.
- **BSN and National Health/Nursing Administration Certification or MSN are required for Pediatric and NICU Departments for facilities that are CCS certified or desire CCS certification. This requirement applies to Bellflower, LAMC, San Diego, Fontana and Orange County.

Vice President for Operations (Strategy and Innovation) - (Anaheim, California)

Mon, 11 Mar 2013 16:00:00 GMT

Req Id: 169961

Directly and through subordinates, plans, organizes, directs, and controls the operation of assigned areas (e.g., general administrative, patient care, professional services and/or a combination of these and other services). Contributes toward the overall development of programs and services to provide for the needs of members, physicians and staff. Assists Administrator in providing strategic leadership to management to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulations. [This position is a generic position designed to serve in Executive Director or Medical Group Administration. This position is the top operations management level in the Medical Center.]
Essential Functions:
- Directly and through subordinates, assists Administrator in planning, organizing, directing, and controlling the operation of assigned areas (e.g., general administration, patient care, professional services and/or a combination of these and other services).
- Contributes toward the overall development of programs and services to provide for the needs of members, physicians and staff.
- Assists Administrator in providing strategic leadership to management to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulations.
- Responsible for the day-to-day operations by facilitating the development, implementation and monitoring of service, quality and utilization standards.
- Continually evaluating and improving the delivery of service by initiating and promoting best practice models.
- Engages physicians and staff in problem solving.
- Plans, directs, staffs, organizes and evaluates service and/or care delivered by staff.
- Develops, monitors, and controls payroll, non-payroll, and capital budgets and expenditures for assigned service areas.
- Hires, fires, and performs disciplinary actions, employee training and development, and conducts performance assessments for assigned staff.
- Contributes to effective and accurate communications, operations, and planning by conducting studies and reporting findings, and participating in special committees and/or projects.
- Directly and with subordinate managers, establishes and maintains operational and performance standards.
- Monitors and evaluates the overall system of service delivery in terms of ability to meet established targets.
- Develops short and long term plans to improve service level of department efficiency for each area managed.
- Directly and with Administrator, develops and administers appropriate policies, standards, practices and procedures with subordinate managers, establishes goals and objectives for each department.
- Assures compliance with administrative, legal and regulatory requirements of the Health Plan Contract and government/ accrediting agencies.
- Works with management and physicians-In-Charge to identify and establish programs and practices which are cost effective and provide quality service to members, staff and physicians.
- Participates in community relations activities to enhance the image and reputation of the organization in local customer service areas.
- May represent the organization in activities involving leaders in business, government, labor, the community at large, Health Plan Members and health care providers in the area.

Qualifications:

Basic Qualifications:
- Five (5) plus years of general management experience in a complex, multi-faceted healthcare setting and in working with a large physician group practice managing through influence and collaboration, required.
- Three (3) plus years of supervisory experience to include but not limited to, disciplinary actions, training, employee development/ assessment, and wage and hour regulations.
- Three (3) plus years of experience in financial management, budget development, program development, quality improvement and project management.
- Bachelor's degree in Healthcare, Public or Business Administration, or a related field required.
- Master's degree preferred.
- Strong communication, presentation, leadership, analytical and problem solving skills, required.
- Significant knowledge of applicable federal and state laws and regulations related to healthcare (i.e., Knox-Keene Act, Federal HMO Act, Public Employees', TJC, NCQA, and all applicable Medicare and Medi-Cal regulations and NURSE PRACTICE ACT).

PreferredQualifications:
- Prior experience and training in Performance Improvement/Six Sigma and/or consulting in large health care organizations.
- Six Sigma Lean Certification.

Chief Nurse Executive - (Los Angeles, California)

Sun, 17 Feb 2013 14:00:00 GMT

Req Id: 170789

SALARY RANGE UNDER REVIEW. Provides strategic leadership as the patient care executive position responsible for all nursing & other designated patient care functions/services w/in the hospital organization. The Nurse Exec provides direction, leadership, planning, organization & general management for all aspects of patient care ensuring integration of services & compliance w/ long range objectives & strategies, including the provision of excellent quality services & responsible fiscal management. This role represents nursing/patient care on the hospital exec leadership team, at the medical exec committee & medical staff committees. The Nurse Exec has oversight for the professional practice of nursing & the provision of nursing care in all licensed or survey-able areas of the medical facility. Oversight is defined as having responsibility for regulatory, quality, service, resources, nursing staff competency & evaluation of the overall delivery of nursing care.

Essential Functions:
The Chief Nurse Executive demonstrates proficiency by exhibiting the following skills, competencies, and behaviors:
- Communication & Relationship Management
- Develops effective working relationships w/ key stakeholders & operational leaders.
- Manages organizational relationships in a way that builds & maintains a climate of trust & inspires commitment from others to achieve organization goals.
- Works collaboratively w/ labor partners to achieve organization goals & objectives.
- Participates in defined & established leadership meetings locally & regionally & establishes partnerships w/ medical facility & regional leadership groups.
- Participates in medical staff activities & serves on selected medical facility committees.
- Maintains strong collaborative relationship w/ medical director & medical staff leadership & coordinates w/ medical group partners to provide for the seamless transition of patients across the continuum of care.
- Executive level communication, presentation, leadership, analytical & problem solving skills required.
- Effectively communicates w/ all internal & external constituents, including staff, colleagues, & physicians.
- Produces & presents oral & written materials to address nursing, healthcare & organizational issues appropriate to the audience.
- Communicates effectively as hospital's advocate to members of the community, continually seeking ways to improve & promote the public relations objective of the hospital & marketing services.
- Actively communicates & embeds the Kaiser Permanente Nursing Vision, Values & Model w/in the culture in alignment w/ organizational goals.
- Creates an environment which recognizes & values diversity & designs strategies that address the unique needs of a diverse workforce, patient population, & community.
- Participates in the academic community through advisory & collaborative efforts.
- Provides a supportive & stimulating learning environment for nursing students.
- Addresses & manages conflict in a constructive & productive manner.
- Assesses the current environment & establishes indicators of progress toward cultural competency.
- Provides an environment that engages staff & others in decision-making.
- Business Skills & Principles: In conjunction w/ medical facility leadership groups, determines the most cost-effective & efficient levels of patient care clinically & operationally; implements such locally.
- Assume other duties as assigned.

Qualifications:

Basic Qualifications:
- Seven (7) to ten (10) years of progressive experience in clinical, management and leadership roles within hospital operations.
- Academic degree in nursing required (bachelor's or master's degree).
- Master's degree in nursing or related field required (Health Administration, Business, Public Health, or Management).
- National certification in nursing administration or advanced nursing administration required within three (3) years of assuming position.
- Active and current registered nurse license in the state of California.
- Demonstrated skills to work in a union environment.