Ward Clerk Honolulu, HI
Under direct or indirect supervision of supervisor, contributes to patient care by performing clerical and non-professional tasks directly and indirectly related to patient care and unit functioning. Responsible and accountable for tasks delegated.
Essential Functions:
- Answers phones in unit and manages calls appropriately; takes phone reports from lab, diagnostic imaging, and other departments accurately, and delivers to proper nurse; calls and schedules clinic appointments for patients who need help, when directed by RN/LPN; refers all calls from physicians to appropriate nursing staff
- Uses system to order entry for appropriate departments; uses system to access test results from appropriate departments; uses system to verify ADT information; uses manual system when computer is down
- Answers PTS and keeps station ready and available; retrieves medication and supplies and delivers to proper place/person
- Reports maintenance problems immediately
- Reviews face sheet for errors; prepares chart and kardex on admission; orders outpatient or old charts and ensures receipts; assembles chart and maintains in proper order; ensures that patient weight, allergies, pap smear, and consents are on chart; records changes in physician or other basic data and updates in computer system; files final reports of diagnostic tests promptly in right chart; maintains inpatient chart by thinning, preparing new forms, etc.; processes chart to prepare for patient transfer; pulls chart and prepares it for discharge; compiles discharged patient's chart and puts into proper order
- Maintains inventory of unit supplies; orders non-stock items as directed; orders stock items to maintain par level; maintains inventory of unit/departmental/hospital forms and chart; transport/arranges for transport of supplies and equipment between units or departments as needed
- Xeroxes and processes charts and other documents as directed by supervisor or RN
- Communicates ADT information to admitting department and shift supervisor/bed control
- Answers nurse call console and refers patient calls to appropriate person
- Picks-up blood/blood products from lab as directed by RN, non-controlled medications from pharmacy, and supplies/equipment from other departments
- Calls acuity forecast to staffing office by designated times; tallies and completes daily acuity sheets; calls updated acuity; completes additional tasks on individual units per standards/procedures or supervisor instructions
- Transcribes physicians orders to appropriate medical record and other forms accurately; completes request forms/orders entry for diagnostic tests, consultations, referrals; schedules special tests with in-house and outside agencies and documents appointment; makes arrangements for patient transport to outside agencies and departments
- Transmits messages and other pertinent information to appropriate staff members; picks up, sorts, and delivers unit and patient mail
- Remains calm in emergency patient care/unit situations
- Completes required in-services annually; participates in orientation of new clerical staff
- Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served
- Performs other duties and accepts responsibility as assigned
Qualifications:
Basic Qualifications:
- Post high school coursework in Medical Terminology
- Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification
- Type 30 wpm
- Demonstrated knowledge of and skill in conflict resolution, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, teamwork, written communication, organizational skills, time management, and initiative
- Talking to co-workers, customers, outside vendors, and on the telephone
- Reading, writing, speaking, and understanding English
- Training/giving and receiving instructions
- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness
Preferred Qualifications:
- Experience in transcribing physician's orders, computer skills, and setting up and maintaining file systems
- Post high school coursework in commercial or vocational secretarial science
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