Customer Services Jobs

Job Title Location Date Posted
Coord Specialty Urology SouthwoodJonesboro, GA05/25/2016
Call Center Operations Supervisor Weekend (Sat Wed)Atlanta, GA05/23/2016
Director Call Center Atlanta\DuluthAtlanta, GA05/18/2016
Bilingual Service AssocAtlanta, GA03/25/2016

Recent Kaiser Permanente Jobs

Director Call Center Atlanta\Duluth - Atlanta, GA
Description: Leads and directs operations for the KPGA Member Services and Appointment Scheduling Call Centers. Responsible for overseeing operational performance relative to the handling of incoming calls, web contacts, and automated phone response. Provides Medicare product support for enrollment, care management, and member education. Responsible for outbound calls to welcome new members and conducting surveys for Net P...
Reference Code: 458479
Coord Specialty Urology Southwood - Jonesboro, GA
Description: The coordinator utilizes a high level of knowledge of the disease process in the coordination of critical medical info for the specialty Dept. The coordinator will work directly w/physicians, nurse practitioners, & nursing staff & will effectively communicate medical issues w/physicians & nurses. The coordinator will coordinate care w/referring providers inside & outside of the KP which includes hospital syste...
Reference Code: 487081
Call Center Operations Supervisor Weekend (Sat Wed) - Atlanta, GA
Description: This position is responsible for assuring that Call Center Service Associates provide timely and courteous service to incoming callers. This leader provides direct leadership and support to a community of approximately 20-25 phone or scheduling associates. They will assist with escalated calls, implement any procedural changes, provide coaching and counseling to increase staff knowledge and delivery, and creat...
Reference Code: 456384

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