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Customer Services Jobs

Job Title Location Date Posted
GOReset
Mgr Learning & Development Regional Call CenterAtlanta, GA12/12/2014
Coord Surgery Scheduling Cumberland PT (24) variable shiftAtlanta, GA11/19/2014
Assistant Director Nurse Advice Call CenterAtlanta, GA11/08/2014

Recent Kaiser Permanente Jobs

Mgr Learning & Development Regional Call Center - Atlanta, GA
Description: Leads and directs the team responsible for developing and delivering training, quality and customer service learning solutions in the regional contact centers - Member Services, Appointment Scheduling and Nurse Advice (10 teams, +200 associates across 3 locations). The team is responsible for designing, developing and facilitating leadership and employee learning solutions in a medical office and contact cente...
Reference Code: 307207
Coord Surgery Scheduling Cumberland PT (24) variable shift - Atlanta, GA
Description: The Surgery Scheduling Coordinator ensures that the surgical encounter (outpatient vs. inpatient) is coordinated properly& is scheduled accurately and efficiently. Responsible for providing the highest quality customer service to our members, TSPMG practitioners, external practitioners, and external surgical sites through coordination of multidisciplinary facets of care, both internal and external. Responsible...
Reference Code: 299196
Assistant Director Nurse Advice Call Center - Atlanta, GA
Description: A service oriented individual who is responsible for the leadership & direction of the Advice Nurse Call Center operations for the GA region. Responsible for overseeing operational performance for incoming calls, outbound calls, web contacts, automated phone response, secure member messaging & in-basket Health Connect work. Accountable for full operational metrics including telephone statistics, messaging & cl...
Reference Code: 299476

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