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Customer Services Jobs

Job Title Location Date Posted
GOReset
Coord Specialty AppointmentAtlanta, GA04/29/2016
Spec II TrainingAtlanta, GA04/21/2016
Bilingual Service AssocAtlanta, GA03/25/2016
Director Customer Service & Call CenterAtlanta, GA02/25/2016

Recent Kaiser Permanente Jobs

Spec II Training - Atlanta, GA
Description: The Training Specialist II is responsible for designing and delivering learning solutions and programs to develop skills and improve job performance. This role supports both appointment scheduling and member services contact centers. Essential Functions: - Facilitate training programs to employees at all levels in the call centers (e.g. New Employee Orientation for Appointment Call Center, New Employee Orienta...
Reference Code: 470548
Bilingual Service Assoc - Atlanta, GA
Description: Under direct supervision, this position is responsible for providing high quality bilingual telephone service to Kaiser Permanente members. This candidate will primarily provide bilingual and language resource services when answering patient's phone calls, assisting them in obtaining medical services by scheduling them for an office visit or phone encounter, or transferring callers to a telephone nurse or to t...
Reference Code: 464650
Coord Specialty Appointment - Atlanta, GA
Description: Under direct supervision, this position is responsible for providing high quality telephone service to Kaiser Permanente members via the automated call distribution system. The incumbent will answer patients' phone call, assist them in obtaining medical services. This is accomplished by scheduling the member for a physician visit, which can be a face to face or phone encounter. The associate will follow establ...
Reference Code: 475563

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