http://kpcareers.org/georgia-jobs en
Essential Functions
- Receives, triages, and responds to telephone calls from members requiring medical and nursing advice by assessing the patient's problem utilizing approved guidelines. Directs access to care to include emergency care, urgent care, routing and same day appointments. Follow-up and self home care are based on outcomes of nursing assessments. Documents all calls according to established standards.
- Provides nursing care to patients within his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, and develop, implement and evaluate a nursing plan of care. O.C.G.A. 43-26-3(8).
- Assesses and triages patients presenting to the health care setting, including unscheduled patients, emergencies and others.
- Evaluates emergency situations and initiates appropriate nursing interventions. Leads the nursing response to medical emergencies. Ensures the readiness of the Health Care Team members to respond to emergencies, including equipment and staff knowledge and skill.
- Monitors patient and work flows, directs other clinical support staff in the delivery of patient care
- Initiates and monitors IV therapy, administration of medications and other nursing procedures as ordered by the physician or associate practitioner.
- Communicates to physician, Health Care Teams (HCT) or modules: member calls requiring physician involvement, intervention, or follow-up by the physician, HCT, or modules.
- Assists with procedures and monitors patients' response during and after the procedure.
- Assesses patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.
- Conducts outgoing telephone calls to patients requiring follow up care and preventative outreach.
- Accurately documents patient data, actions, interventions and patient response according to established guidelines and policies.
- Leads or participates in quality improvement activities and/or initiatives.
- Understands, interprets and acts on a variety of statistical measurement of individual and call center performance. Self-directs own work based on analysis of statistics of self-performance.
- Responds effectively to member / patient concerns, serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
- Serves as a role model for quality and service and as a resource, coach and mentor for other members of the Health Care Team.
- Completes other department-specific procedures and nursing care within scope of practice and skill.
- Recommends changes to the information systems to improve quality and speed of response to customers and ease-of-use for call center personnel.
- Demonstrates progressive proficiency with the utilization of available computer technology.

Qualifications:

Basic Qualifications
- Current licensure as a Registered Professional Nurse in the State of Georgia
- Current Basic Life Support (BLS) certification
- Three (3) years to five (5) years of current experience as an RN in a clinical setting
- Basic keyboarding skills

Preferred Qualifications
- One (1) year of experience in emergency, critical care or ambulatory telephone triage nursing strongly preferred
- BSN preferred]]> Mon, 21 May 2012 16:00:00 GMT 2447946-Atlanta-Nursing-Licensed
Essential Functions:
- Assess patient's condition/information and determine the appropriateness of procedures to be performed as required by the Intersociety Commission for the Accreditation of Vascular Laboratories and to establish medical necessity as mandated by HCFA.
- Evaluate patients for the presence or absence, severity and location of peripheral vascular disease by selecting the most effective procedure(s) from an array of anatomic, hemodynamic and physiologic procedures including duplex scanning, plethysmography, doppler ultrasound, pressure measurements and active or passive hyperemic challenge.
- Record test results and report the results to the physician upon completion of testing. Document and prepare patient records for review and interpretation by physician, including the selection, recording, cross-referencing of significant or representative studies. Prepare a complete and accurate written report for subsequent review and signature of the medical director or his/her designee.
- Maintain confidentiality of patients, employees, and related activities. Participate in quality improvement activities: evaluate procedure results for technical quality and accuracy; maintain appropriate logs, files, and records.
- Maintain equipment to assure conformance with specific operational standards. Maintain equipment in working order, making minor adjustments and repairs, perform routine cleaning and preventive maintenance, and report any equipment malfunction to supervisor. Develop and implement quality assurance programs relating to calibration and maintenance of equipment. Coordinate maintenance personnel, cleaning services, and vendor visits. Develop safety, training courses for equipment operators.
- Maintain all necessary supplies (ordering and stocking). Maintain certification in Basic Cardiac Life Support procedures and be able to respond to emergencies.
- Instruct and train students, nurses, or other allied health personnel as requested regarding the capabilities and limitations of the methodologies, the optimal utilization of tests, and the interpretation of the procedures.
- Assure compliance with regulatory and legal requirements. Perform other related duties incidental to the work described herein.
- The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Secondary Qualifications:
- Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable).

Qualifications:

Basic Qualifications:
- ARDMS Certification as a Registered Vascular Technician (RVT).
- 3-5 years of clinical experience in peripheral vascular imaging
- Current CPR certification.

Preferred Qualifications:
- Preferred experience in setting up new vascular programs to include accreditation]]> Mon, 21 May 2012 16:00:00 GMT 2447947-Atlanta-Imaging-and-Radiology Essential Functions:
- Prepares patient for exams by reviewing history, collecting current information and appropriate vital signs, documenting in the medical record according to guidelines (e.g., hearing, vision, blood pressure)
- Provides intervention ordered by practitioner (e.g., medication, dressings, specimen collections, irrigations, suture removals, and IVs) and documents patient response
- Prepares room and equipment for procedures and assist physician as needed
- Initiates interventions and health education according to prevention guidelines
- Assist with monitoring and management of patient and physician electronic messages as delegated by the RN and within scope of practice
- Educates patient and provides preparation materials for diagnostic studies according to guidelines
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner
- Effectively provides prevention, early intervention and ongoing health education for panel, patient and family
- Resolves patient concerns promptly
- Participates in process of interviewing, selection, orientation and training of new team members
- Participates emergency care as necessary and as directed by physician and registered nurse.
- Maintains department Quality Improvement standards


Qualifications:

Basic Qualifications:
- High School diploma or GED
- Current Georgia LPN License
- American Heart Association BLS certification
- Complete a Customer Service Assessment
Preferred Qualifications:
- Health care experience
- Customer service aptitude demonstrated through Customer Service Assessment
]]> Mon, 21 May 2012 16:00:00 GMT 2447948-Atlanta-Nursing-Licensed Essential Functions:
- Completing the monthly closing process on a timely and accurate basis, along with providing complete and accurate analytical analysis of the results of operations
- Performing account reconciliations and identifying andresolving issues on a timely and accurate basis
- Preparing the quarterly and annual regulatory filings with the Georgia Department of Insurance and NAIC
- Performing internal controls in assigned areas
- Supporting the annual external audit process and other financial audits
- Supporting new system implementations


Qualifications:

Basic Qualifications:
- Bachelor's or higher degree in Accounting or Finance
- Minimum of 1 year of accounting experience.
- General knowledge of accounting, financial reporting and internal controls
- Analytical and problem solving skills required
- Strong computer, spreadsheet and database skills
Preferred Qualifications:
- Master's preferred in Accounting or Finance
- Public accounting experience preferred
- CPA track
- Insurance industry experience preferred
]]> Mon, 21 May 2012 16:00:00 GMT 2447945-Georgia-Accounting,-Finance,-and-Actuarial-Services
Essential Functions:
- Performs EKG's per department or provider request.
- Prepares patient and assists physician and/or Nursing personnel while performing treadmill and chemical stress testing including tests performed in the Nuclear medicine Department.
- Prepares patients for Holter Monitor and other procedures as assigned.
- Responds immediately to all Code calls for technician support.
- Prepares EKG's and procedure reports for physician interpretation. Files and distributes interpreted reports and EKG's appropriately.
- Performs clerical duties as assigned.
- Maintains the communication center of the Cardiology Department including handling telephone calls, receiving visitors, patients, physicians, and others coming to the Cardiology Department.
- Schedules procedures done in the Cardiology Department.
- Performs other duties as assigned.

Qualifications:

Basic Qualifications:
- High School Diploma or equivalent with basic science background.
- American Association of Medical Assistants (AAMA) or American Medical Technologist (AMT) Certification required.
- Recent graduate of CAAHEP/CAHEA or ABHES Medical Assistant Programs must acquire AAMA or AMT Certification.
- Certification, Registration, or Licensure: CPR certification at Healthcare Provider level.
- Familiar with medical terminology.

Preferred Qualifications:
- One year experience working in a cardiology medical environment or related field preferred.
- Completion of EKG and basic arrhythmia courses.
- Certification in cardiovascular or Cardiac Stress Lab
- Two (2) years experience working invasive or non-invasive cardiac diagnostic testing.
- ACLS certification]]> Mon, 21 May 2012 16:00:00 GMT 2186901-Duluth-Patient-Care-Services-Non-RN
Essential Functions:
- Performs requested laboratory tests and special analysis, such as proficiency testing, correlation studies or other, according to established laboratory and Medical Office policies and procedures.
- Prioritizes laboratory testing and other duties appropriately to assure optimal efficiency and timely reporting of laboratory results according to policy standards.
- Utilizes quality control procedures according to established procedures and takes appropriate action for 'Out of Control' results. Documents QC appropriately. Recognizes trends, bias, shifts or other unexpected patterns and takes appropriate action.
- Performs calibration or calibration verification as needed.
- Operates and maintains equipment. Performs routine safety checks and preventive maintenance on instruments according to procedures and manufacturer's recommendations on a consistent, timely basis to insure optimal operation and minimal downtime.
- Recognizes when any component of the testing system is not performing optimally and performs troubleshooting procedures as warranted on equipment, reagents and procedures in an efficient manner that maintains testing schedules.
- Refers problems beyond his/her scope of practice to Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Receives electronic and manual orders for tests to be performed.
- Receives and/or obtains specimens, assisting with collections when the workload warrants.
- Assumes responsibility for assuring collection of adequate and acceptable samples for analysis.
- Responsible of timely release of patient results.
- Communicates with reference lab to confirm results, specimen disposition and to order supplies.
- Exercises independent judgment in determining whether test results are released, repeated or referred for review. Consults with Supervisor/Manager, Assistant Supervisor or Medical Technologist II when necessary.
- Assists with workload recording and inventory control.
- Responsible for monitoring and resolving pending lists per policy.
- Responds appropriately to provider and clinical staff inquiries.
- Supports clinical point of care testing by facilitating issue resolution.
- Participates in department/facility meetings, conference calls, continuing education/in-services.
- Participates in orientation and training of new employees.
- Makes recommendations for improvements to the Supervisor/Manager or Assistant Supervisor.
- Assumes responsibility for day to day operations of laboratory, including directing and supporting the front desk, collections and accessioning areas, in absence of Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Participates in state/internal inspections, prepared to answer questions or produce documents.
- Responsible for compliance with information communicated in weekly laboratory newsletters.


Qualifications:

Basic Qualifications:
- Bachelor's degree and/or MT Registration or equivalent documentation from the state of Georgia.
- MT registration from ASCP, AMT, or NCA or documentation that the state of Georgia considers them qualified to work as a MT in the state of Georgia.
- American Heart Association BLS Certification.
- 1 year of post registration MT experience.
- Able to work independently.
- Able to demonstrate customer service aptitude through customer service assessment and/or history.
- Able to demonstrate good interpersonal skills i.e., history of positive working relationships.
- Able to demonstrate dependability i.e., history of punctuality and good attendance.

Preferred Qualifications:
- Bachelor's degree in Medical Technology or related health science.]]> Mon, 21 May 2012 16:00:00 GMT 2447895-Atlanta-Laboratory
The Medical Technologist I performs routine and complex laboratory procedures under the technical guidance of the Laboratory Supervisor/Manager, Assistant Laboratory Supervisor or Medical Technologist II. This position assists with workload recording, inventory control, research and development of new procedures. This position exercises independent judgment in work performance and interpersonal relations. Major responsibilities may be assigned as a direct or indirect function of the position.

Essential Functions:
- Performs requested laboratory tests and special analysis, such as proficiency testing, correlation studies or other, according to established laboratory and Medical Office policies and procedures.
- Prioritizes laboratory testing and other duties appropriately to assure optimal efficiency and timely reporting of laboratory results according to policy standards.
- Utilizes quality control procedures according to established procedures and takes appropriate action for 'Out of Control' results. Documents QC appropriately. Recognizes trends, bias, shifts or other unexpected patterns and takes appropriate action.
- Performs calibration or calibration verification as needed.
- Operates and maintains equipment. Performs routine safety checks and preventive maintenance on instruments according to procedures and manufacturer's recommendations on a consistent, timely basis to insure optimal operation and minimal downtime.
- Recognizes when any component of the testing system is not performing optimally and performs troubleshooting procedures as warranted on equipment, reagents and procedures in an efficient manner that maintains testing schedules.
- Refers problems beyond his/her scope of practice to Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Receives electronic and manual orders for tests to be performed.
- Receives and/or obtains specimens, assisting with collections when the workload warrants.
- Assumes responsibility for assuring collection of adequate and acceptable samples for analysis.
- Responsible of timely release of patient results.
- Communicates with reference lab to confirm results, specimen disposition and to order supplies.
- Exercises independent judgment in determining whether test results are released, repeated or referred for review. Consults with Supervisor/Manager, Assistant Supervisor or Medical Technologist II when necessary.
- Assists with workload recording and inventory control.
- Responsible for monitoring and resolving pending lists per policy.
- Responds appropriately to provider and clinical staff inquiries.
- Supports clinical point of care testing by facilitating issue resolution.
- Participates in department/facility meetings, conference calls, continuing education/in-services.
- Participates in orientation and training of new employees.
- Makes recommendations for improvements to the Supervisor/Manager or Assistant Supervisor.
- Assumes responsibility for day to day operations of laboratory, including directing and supporting the front desk, collections and accessioning areas, in absence of Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Participates in state/internal inspections, prepared to answer questions or produce documents.
- Responsible for compliance with information communicated in weekly laboratory newsletters.


Qualifications:

Basic Qualifications:
- Bachelor's degree and/or MT Registration or equivalent documentation from the state of Georgia.
- MT registration from ASCP, AMT, or NCA or documentation that the state of Georgia considers them qualified to work as a MT in the state of Georgia.
- American Heart Association BLS Certification.
- 1 year of post registration MT experience.
- Able to work independently.
- Able to demonstrate customer service aptitude through customer service assessment and/or history.
- Able to demonstrate good interpersonal skills i.e., history of positive working relationships.
- Able to demonstrate dependability i.e., history of punctuality and good attendance.

Preferred Qualifications:
- Bachelor's degree in Medical Technology or related health science.]]> Mon, 21 May 2012 16:00:00 GMT 2447923-Atlanta-Laboratory Essential Functions:
- Develop and implement workflow and system process: define, design, document, test, implement, monitor, measure, and report on process functions within department with high quality management and compliance focus. Manage and implement new processes and new systems to improve workflows and revisit for continuous improvement purposes.
- Develop training materials to ensure that process is prepared for operational use and user adoption.
- Audit the process and report findings in timely period to ensure operational performance.
- Evaluate current processes and provide analysis for necessary improvements and change management.
- Manage multiple-tasks and projects in process improvement initiatives under time constraints.
- Evaluate new or proposed systems and procedures; recommend improvements to existing systems and procedures.
- Process improvement activities are to support strategic vision and goals.
- Identify 'to-be' processes across areas of Department for optimization intent.
- Develop and implement service level agreements within Department for customer and member improvement purposes.
- Communicate effectively (oral and written), with all Department and cross-functional stakeholders within the organization.
- Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and KP's policies and procedures.
- Your access to protected health information (PHI) will be limited to the minimum necessary required to effectively perform your job.
- May perform other duties as assigned.
- In addition to defined technical requirements, you will be accountable for consistently demonstrating service behaviors and principles defined by the KP Service Quality Credo, the KP Promise, and specific departmental/organizational initiatives. You also will be accountable to consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.


Qualifications:

Basic Qualifications:
- Bachelor's degree in Business Administration, Health Care Administration, and Public Health or related field required.
-Minimum of 5years in a business analyst, business process definition role making function.
- Demonstrated experience developing and implementing business cases with process improvements.
- Demonstrated leadership ability with proven record in achieving deliverables, performance goals, and client satisfaction goals and other requirements.
- Computer literacy, with above average proficiency in Microsoft Office applications.
- Ability to envision, communicate, create and implement new process designs.
- Experience with planning and implementing training and quality assurance programs.
- Understanding of the fundamentals of insurance and/or a health maintenance organization.
- Basic knowledge of health care operations.
Preferred Qualifications:
- Six Sigma and/or PMI certification.
- Master's degree in Business Administration, Health Care Administration, Public Health or related field preferred.
]]> Sun, 20 May 2012 16:00:00 GMT 2443992-Atlanta-Sales-and-Marketing Essential Functions:
- Prepares patient for exams by reviewing history, collecting current information and appropriate vital signs, documenting in the medical record according to guidelines (e.g., hearing, vision, blood pressure)
- Provides intervention ordered by practitioner (e.g., medication, dressings, specimen collections, irrigations, suture removals, and IVs) and documents patient response
- Prepares room and equipment for procedures and assist physician as needed
- Initiates interventions and health education according to prevention guidelines
- Assist with monitoring and management of patient and physician electronic messages as delegated by the RN and within scope of practice
- Educates patient and provides preparation materials for diagnostic studies according to guidelines
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner
- Effectively provides prevention, early intervention and ongoing health education for panel, patient and family
- Resolves patient concerns promptly
- Participates in process of interviewing, selection, orientation and training of new team members
- Participates emergency care as necessary and as directed by physician and registered nurse.
- Maintains department Quality Improvement standards


Qualifications:

Basic Qualifications:
- High School diploma or GED
- Current Georgia LPN License
- American Heart Association BLS certification
- Complete a Customer Service Assessment
Preferred Qualifications:
- Health care experience
- Customer service aptitude demonstrated through Customer Service Assessment
]]> Sun, 20 May 2012 16:00:00 GMT 2444018-Atlanta-Nursing-Licensed Essential Functions:
- Performs Ultrasound Examinations
- Documents patient assessment and history
- Provides patient education
- Operates computer and ultrasound equipment for image production and documentation
- Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity
- Performs quality control measures for the purpose of ensuring optimal images
- Enters and properly completes all patient information including exam charges and supplies into the Radiology Information System (RIS).
- Prepares films for interpretation by the radiologist in an accurate and timely manner
- Exhibits flexibility and adaptability to unique needs of the department and respond appropriately.
- Communicate abnormal situations to proper sources in a way that facilitates resolution and/or tracking
- Actively engages other health care providers (radiologist, surgeons, specialist, and mammographers) to ensure quality, continuity and appropriateness of care
- Follows department procedures/processes/policies
- Practices safety measures in radiography by adhering to all governing regulations
- Follows universal precautions, infection control guidelines and sterile technique
- Complies with all governing regulations
- Stocks and cleans exam rooms/work areas
- Other duties as assigned
- Applies the profession's code of ethics in all aspects of practice

Qualifications:

Basic Qualifications:
- Graduate of AMA approved Ultrasonography Program
- ARDMS registration
- BCLS
- One (1) year experience in Ultrasonography a minimum (will only accept new graduates from KPGA affiliated ultrasound program educational institutions)
- Complete a Customer Service Assessment
- Basic PC (keyboarding & navigation) skills
Preferred Qualifications:
- Two years experience in Ultrasonography preferred.
- Customer service aptitude demonstrated through Customer Service Assessment]]> Sun, 20 May 2012 16:00:00 GMT 2441738-Atlanta-Imaging-and-Radiology
Essential Functions:
- Direct assessments, evaluation and monitoring for all patients undergoing any cardiac stress testing in the Cardiac Diagnostic Stress Lab.
- Collects patient history and physical review to include current medication records.
- Conducting appropriate patient interviews.
- Assuring informed consent and obtaining all necessary patient signatures.
- IV insertions.
- IV medication delivery.
- Emergency administration of medications upon physician orders.
- Cardiopulmonary monitoring and status assessments.
- Daily monitoring of crash cart and or jump bag.
- Reviews laboratory date for abnormal or unusual results prior to administration of any medication.
- Assists physician in providing diagnostic services to patients in the Cardiac Stress Lab.
- Intervenes in emergency situations.
- Confers with the physician as needed based on medical status of the patient.
- Documents patient information in the medical record.
- Works closely with the medical, nursing, and ancillary staff of the institution to provide quality and safe care.
- Other duties as assigned


Qualifications:

Basic Qualifications:
- Current Georgia RN License.
- Basic life support certification required (infection control and fire and safety courses) and ACLS certification is required.
- Current Georgia RN License.
- Three (3) years of RN clinical nursing experience.
- Two years in cardiovascular care or Cardiac Stress Lab
- Strong medical and/or surgical background
Complete a customer Service Assessment

Preferred Qualifications:
- BS in Nursing preferred.
- Customer service aptitude demonstrated through Customer Service Assessment.
]]> Sun, 20 May 2012 16:00:00 GMT 2443990-Atlanta-Nursing-Licensed
Essential Functions:
- Completes designated assessment of patient status prior to and upon completion of the procedure.
- Intravenous catheter care, central line care, medication administration, cardiac monitoring, continuous VS assessment. Demonstrating technical expertise in the use of patient monitoring equipment.
- Administers IV sedation medications as ordered by the physician and monitors patient.
- Assist physicians in the performance of medical procedures, venipuncture, patient and family education, emergency care of Imaging patients, patient follow-up and scheduling of procedures.
- Assess side effects of treatment and identifies additional health problems that may require medical attention.
- Reviews laboratory data for abnormal or unusual results.
- Provides emotional counseling and ongoing support to patients and their families in matters relating to the pre and post operative care of Imaging procedures, surgical intervention, the prognosis, and follow up care as needed.
- Reports any pertinent findings or patient needs to the radiologist and other staff members.
- Accurately completes and enters documentation of assessments, nursing interventions and patient's response in patient's medical record and other designated departmental forms.
- Maintains current knowledge of possible side effects of contrast and medications used in the area.
- Manages the labeling and processing of lab specimens.
- Provides and ensures patient's understanding of post-procedure instructions.
- Contacts patient the day after the procedure to assess post-procedural status.
- Leads the nursing response to medical emergencies, including but not limited to, contrast reactions.
- Ensures emergency crash cart, equipment and supplies are available and ready for use at all times. This includes, but is not limited to, completion of daily and monthly checklists.
- Serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
- Complies with radiation guidelines, including film badge care and procedures.
- Manages narcotics in accordance with DEA regulations and organizational policy, completing all documentation accurately and completely.
- Leads or participates in quality control monitoring and quality improvement activities and/or initiatives, such as proper functioning of equipment, timely stocking to ensure absence of expired supplies, etc. Reports maintenance or repair needs in timely manner.
- Orders and maintains par levels of stock drugs and supplies within current manufacture or procedural expiration dates.
- Orients new employees regarding diagnostic imaging nursing issues.

Qualifications:

Basic Qualifications:
- Three (3) years to five (5) years of current experience as an RN in ICU, Imaging Department and/or ER
- Current licensure as a Registered Professional Nurse in the State of Georgia
- ACLS Certified
- BLS Certified

Preferred Qualifications:
- BSN degree
- Experience in an Diagnostic Imaging Department]]> Thu, 17 May 2012 16:00:00 GMT 2439698-Atlanta-Imaging-and-Radiology Essential Functions:
- Prepares patient for exams by reviewing history, collecting current information and appropriate vital signs, documenting in the medical record according to guidelines (e.g., hearing, vision, blood pressure)
- Provides intervention ordered by practitioner (e.g., medication, dressings, specimen collections, irrigations, suture removals, and IVs) and documents patient response
- Prepares room and equipment for procedures and assist physician as needed
- Initiates interventions and health education according to prevention guidelines
- Assist with monitoring and management of patient and physician electronic messages as delegated by the RN and within scope of practice
- Educates patient and provides preparation materials for diagnostic studies according to guidelines
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner
- Effectively provides prevention, early intervention and ongoing health education for panel, patient and family
- Resolves patient concerns promptly
- Participates in process of interviewing, selection, orientation and training of new team members
- Participates emergency care as necessary and as directed by physician and registered nurse.
- Maintains department Quality Improvement standards


Qualifications:

Basic Qualifications:
- High School diploma or GED
- Current Georgia LPN License
- American Heart Association BLS certification
- Complete a Customer Service Assessment
Preferred Qualifications:
- Health care experience
- Customer service aptitude demonstrated through Customer Service Assessment
]]> Wed, 16 May 2012 16:00:00 GMT 2437029-Atlanta-Nursing-Licensed Essential Functions:
- Prepares patient for exams by reviewing history, collecting current information and appropriate vital signs, documenting in the medical record according to guidelines (e.g., hearing, vision, blood pressure)
- Provides intervention ordered by practitioner (e.g., medication, dressings, specimen collections, irrigations, suture removals, and IVs) and documents patient response
- Prepares room and equipment for procedures and assist physician as needed
- Initiates interventions and health education according to prevention guidelines
- Assist with monitoring and management of patient and physician electronic messages as delegated by the RN and within scope of practice
- Educates patient and provides preparation materials for diagnostic studies according to guidelines
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner
- Effectively provides prevention, early intervention and ongoing health education for panel, patient and family
- Resolves patient concerns promptly
- Participates in process of interviewing, selection, orientation and training of new team members
- Participates emergency care as necessary and as directed by physician and registered nurse.
- Maintains department Quality Improvement standards


Qualifications:

Basic Qualifications:
- High School diploma or GED
- Current Georgia LPN License
- American Heart Association BLS certification
- Complete a Customer Service Assessment
Preferred Qualifications:
- Health care experience
- Customer service aptitude demonstrated through Customer Service Assessment
]]> Wed, 16 May 2012 16:00:00 GMT 2436984-Atlanta-Nursing-Licensed Essential Functions:
- Prepares patient for exams by reviewing history, collecting current information and appropriate vital signs, documenting in the medical record according to guidelines (e.g., hearing, vision, blood pressure)
- Provides intervention ordered by practitioner (e.g., medication, dressings, specimen collections, irrigations, suture removals, and IVs) and documents patient response
- Prepares room and equipment for procedures and assist physician as needed
- Initiates interventions and health education according to prevention guidelines
- Assist with monitoring and management of patient and physician electronic messages as delegated by the RN and within scope of practice
- Educates patient and provides preparation materials for diagnostic studies according to guidelines
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner
- Effectively provides prevention, early intervention and ongoing health education for panel, patient and family
- Resolves patient concerns promptly
- Participates in process of interviewing, selection, orientation and training of new team members
- Participates emergency care as necessary and as directed by physician and registered nurse.
- Maintains department Quality Improvement standards


Qualifications:

Basic Qualifications:
- High School diploma or GED
- Current Georgia LPN License
- American Heart Association BLS certification
- Complete a Customer Service Assessment
Preferred Qualifications:
- Health care experience
- Customer service aptitude demonstrated through Customer Service Assessment
]]> Wed, 16 May 2012 16:00:00 GMT 2436916-Atlanta-Nursing-Licensed
Essential Functions
-Provides nursing care to patients within his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, and develop, implement and evaluate a nursing plan of care.
-Assesses and triages patients presenting to the health care setting, including unscheduled patients, emergencies and others.
-Evaluates emergency situations and initiates appropriate nursing interventions. Leads the nursing response to medical emergencies. Ensures the readiness of the Health Care Team members to respond to emergencies, including equipment and staff knowledge and skill.
-Monitors patient and work flows, directs other clinical support staff in the delivery of patient care.
-Monitors electronic messaging and email related to patient and provider requests and inquires. Manages the messages as appropriate or triages to physician or others as needed.
-Initiates and monitors IV therapy, administration of medications and other nursing procedures as ordered by the physician or associate practitioner. Assists with procedures and monitors patients' response during and after the procedure.
-Assesses patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.
-Conducts outgoing telephone calls to patients requiring follow up care and preventative outreach.
-Accurately documents patient data, actions, interventions and patient response according to established guidelines and policies.
-Leads or participates in quality improvement activities and/or initiatives.
-Responds effectively to member / patient concerns.
-Serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
-Serves as a role model for quality and service and as a resource, coach and mentor for other members of the Health Care Team.
-Completes other department-specific procedures and nursing care within scope of practice and skill.



Qualifications:

Basic Qualifications
- Current licensure as a Registered Professional Nurse in the State of Georgia
- Current Basic Life Support (BLS) certification
- Three (3) years to five (5) years of current experience as an RN in a clinical setting
- Completion of a Customer Service Assessment

Preferred Qualifications
- BSN degree
- Experience in an ambulatory care setting]]> Sun, 13 May 2012 16:00:00 GMT 2424221-Jonesboro-Nursing-Licensed
Essential Functions:
- Performs requested laboratory tests and special analysis, such as proficiency testing, correlation studies or other, according to established laboratory and Medical Office policies and procedures.
- Prioritizes laboratory testing and other duties appropriately to assure optimal efficiency and timely reporting of laboratory results according to policy standards.
- Utilizes quality control procedures according to established procedures and takes appropriate action for 'Out of Control' results. Documents QC appropriately. Recognizes trends, bias, shifts or other unexpected patterns and takes appropriate action. Reviews records for compliance.
- Directs or performs calibration or calibration verification as needed.
- Oversees or operates and maintains equipment. Performs routine safety checks and preventive maintenance on instruments according to procedures and manufacturer's recommendations on a consistent, timely basis to insure optimal operation and minimal downtime.
- Recognizes when any component of the testing system is not performing optimally and performs troubleshooting procedures as warranted on equipment, reagents and procedures in an efficient manner that maintains testing schedules.
- Refers problems beyond his/her scope of practice to Supervisor/Manager, Assistant Supervisor.
- Receives electronic and manual orders for tests to be performed.
- Receives and/or obtains specimens, assisting with collections when the workload warrants.
- Assumes responsibility for assuring collection of adequate and acceptable samples for analysis.
- Monitors workflow and makes adjustments as needed.
- Responsible of timely release of patient results.
- Communicates with reference lab to confirm results, specimen disposition and to order supplies.
- Exercises independent judgment in determining whether test results are released, repeated or referred for review. Consults with Supervisor/Manager, Assistant Supervisor when necessary.
- Responsible for workload recording, records review and storage, and inventory control.
- Responsible for monitoring and resolving pending lists per policy.
- Responds appropriately to provider and clinical staff inquiries.
- Supports clinical point of care testing by facilitating issue resolution.
- Participates in department/facility meetings, conference calls, continuing education/in-services.
- Participates in orientation and training of new employees.
- Makes recommendations for improvements to the Supervisor/Manager or Assistant Supervisor.
- Assumes responsibility for day to day operations of laboratory, including directing and supporting the front desk, collections and accessioning areas.
- Provides a laboratory leadership interface with clinical staff.
- Prepares for/participates in state/internal inspections, answering questions or providing documents.
- Responsible for compliance with information communicated in weekly laboratory newsletters.


Qualifications:

Basic Qualifications:
- Bachelor's degree and/or MT Registration or equivalent documentation from the state of Georgia.
- MT registration from ASCP, AMT, or NCA or documentation that the state of Georgia considers them qualified to work as a MT in the state of Georgia.
- American Heart Association BLS Certification.
- 2 years of post registration MT experience.
- Able to work independently.
- Able to demonstrate customer service aptitude through customer service assessment and/or history.
- Able to demonstrate good interpersonal skills i.e., history of positive working relationships.
- Able to demonstrate dependability i.e., history of punctuality and good attendance.

Preferred Qualifications:
- Bachelor's degree in Medical Technology or related health science.
- Leadership experience.
]]> Sun, 13 May 2012 16:00:00 GMT 2424228-McDonough-Laboratory Essential Functions:
- Under the direction of the Clinical Services Supervisor, participates in the process of interviewing, hiring, orienting, disciplining, evaluating, counseling and terminating in conformance with EEO/AA goals and personnel policies for all assigned staff.
- Prepares schedules for clinical staff. Coordinates daily work assignments in assigned clinical area, ensuring appropriate staffing for coverage at all times. Assures smooth, timely patient flow.
- Assists in planning, updating and implementing staff orientation to assigned clinical area.
- Assists in developing and coordinating in-service programs for patient care staff. Evaluates staff needs in conjunction with physician and administrative staff.
- Performs clinical duties as necessary.
- Ensures that exam rooms, treatment rooms, and waiting area are maintained in conformance with regional and facility standards regarding cleanliness, neatness and availability of appropriate supplies and patient education materials.
- Coordinates and monitors the purchase of clinical and pharmaceutical supplies as directed. Ensures that proper inventory levels are maintained and that security and storage precautions are observed.
- Evaluates the system by which patient care is delivered and implements and/or recommends appropriate changes and innovations in nursing practice. Develops new clinical policies and procedures' as appropriate. Reports significant operational issues that arise in the clinical area to the Clinical Services Supervisor.
- Monitors and ensures adherence to universal precautions, infection control, quality assurance, and quality of service standards and policies for assigned clinical area.
- Maintains an up-to-date knowledge of current activities in the field of Ambulatory Care Delivery. Maintains and develops professional skills, identifies individual training and development needs in coordination with the Clinical Services Supervisor.
- Keeps the Clinical Services Supervisor activities, development, and problem areas.


Qualifications:

Basic Qualifications:
- Current Georgia R.N. License
- May be assigned to oversee additional clinical areas in the absence of the Clinical Services Supervisor.
- Three years of nursing experience, preferably in the specialty of the assigned area.
- Supervisory experience preferred, but two years of demonstrated strong leadership and organizational skills can be substituted.
- Demonstrated effective interpersonal skills and communication skills required to maintain staff, physician, administrative and community relationships.
Preferred Qualifications:
- HMO or Ambulatory Care experience strongly preferred.
]]> Sun, 13 May 2012 16:00:00 GMT 2424155-McDonough-Nursing-Licensed
Essential Functions:
- Receives, triages, and responds to telephone calls from members requiring medical and nursing advice by assessing the patient's problem utilizing approved guidelines, directing access to care to include emergent care, urgent care, routine and same day appointments, follow-up and self home care based on outcomes of nursing assessment, and documenting all calls according to established standards.
- Communicates to physician, HCT or modules, member calls requiring physician involvement, intervention, or follow-up by the physician, HCT, or modules.
- Provides instruction and education on health maintenance and disease prevention utilizing appropriate guidelines.
- Manages member interactions utilizing appropriate technologies and communications methods: Kp.org, CarePoint, Etc
- Responds to emergencies according to Call Center and organizational policies and procedures.
- Documents calls regarding lab results in accordance with established workflow
- Instructs the patient or caller to call back if interventions discussed are not helpful or if additional signs and/or symptoms develop. Ensures caller understands and accepts advice/recommendations given.
- Contributes to the development of guidelines, procedures, patient education, and training as assigned.
- Participates in peer review I quality improvement and committee functions as assigned.
- Understands, interprets and acts on a variety of statistical measurement of individual and call center performance; self-directs own work based on analysis of statistics of self-performance.
- Is proactive in identifying ways Kaiser Permanente can improve customer service; works in collaboration with other Kaiser Permanente departments.
- Recommends changes to the information systems to improve quality and speed of response to customers and ease-of-use for call center personnel.
- Demonstrates progressive proficiency with the utilization of available computer technology.

Qualifications:

Basic Qualifications:
- Current RN licensure in the State of Georgia
- Minimum ofthree years of current experience as a RN in a clinical setting
- Basic keyboarding skills
- Complete a Customer Service Assessment

Preferred Qualifications:
- BSN
- One year of experience in emergency, critical care or ambulatory telephone triage nursing strongly preferred
- Working knowledge of CRT and PC
- Customer service aptitude demonstrated through Customer Service Assessment]]> Sun, 13 May 2012 16:00:00 GMT 2424204-McDonough-Nursing-Licensed Essential Functions:
- Provides daily oversight of staff performance and assures efficient patient flow. Prepares and coordinates daily work assignments for staff ensuring appropriate staffing coverage at all times.
- Provides direct patient care, as needed, modeling and teaching standards for highest quality care to other staff members. Partners with manager and /or practitioner to provide leadership in emergency situations.
- Reports significant operational issues that arise in the clinical area to the clinical manager. Ensures team members are aware of any changes that affect daily patient care processes.
- Assists in developing and coordinating in-service programs for patient care staff in collaboration with clinical educators and other resources. Collaborates with physicians, clinical manager, clinical educator, and others to evaluate staff education / training needs. Engages in opportunities to develop or enhance personal leadership skills.
- Values diversity, fostering respect, appreciation, and inclusion of diversity within the team and in the delivery of culturally sensitive care.
- May assume designated supervisory functions and tasks in absence of clinical manager.
- Assists the clinical manager in the process of interviewing, hiring, orienting, and evaluating of all assigned staff. Assists in planning, scheduling, and implementing staff orientation to assigned clinical area.
- Evaluates the system by which patient care is delivered and implements and/or recommends appropriate changes and innovations in nursing practice.
- Provides feedback and assists clinical manager in evaluation of staff performance on a regular basis.
- Provides leadership to ensure the team meets or exceeds regional patient satisfaction targets and promotes on-going improvement.
- Addresses member concerns or needs and attempts to resolve while the member is in the office or on the phone.
- Monitors competency of all staff members and addresses any issues to ensure safe, effective patient care and service.
- Ensures staff support and compliance with team processes designed to meet or exceed regional and HEDIS quality targets. Implements any needed changes to ensure continuous improvement.
- Assists with QI monitoring and collection of data in collaboration with clinical manager.
- Ensures staff knowledge and monitors compliance with universal precautions, infection control, quality assurance, regulatory standards, and quality of service standards and policies for assigned clinical area. Responsible for ensuring exam rooms, treatment rooms, and waiting area are maintained in conformance with regional, facility, and regulatory standards.
- Ensures proper inventory levels of clinical and pharmaceutical supplies are maintained and that security and storage precautions are observed.
- Provides input during the development cycle of team budget. Assists clinical manager in monitoring of team budget. Promotes financial and budget understanding and ownership among team members.


Qualifications:

Basic Qualifications:
- Current Georgia RN License
- Current BLS certification
- Three years of nursing experience, preferably in the specialty of the assigned area
- Two years of demonstrated strong leadership and organizational skills
- Demonstrated effective interpersonal skills and communication skills
- Complete a Customer Service Assessment
Preferred Qualifications:
- BSN
- Supervisory experience
- Ambulatory Care experience
- Customer service aptitude demonstrated through Customer Service Assessment
]]> Thu, 10 May 2012 16:00:00 GMT 2424235-Atlanta-Nursing-Licensed Essential Functions:
- Collect laboratory specimens:
- Perform venipuncture proficiently on all age groups
- Escort members for urine specimen collection to the rest room and explain collection procedure
- Follow department policies/procedures for specimen collection, including Universal Precautions/Protocols
- Maintain a professional appearance and demeanor while collecting specimens
- Collect appropriate specimen for the test requested
- Address members properly, collecting specimens efficiently with compassion
- Clearly explain, ensure understanding of collection/storage instructions for patients with take home tests
- Promptly respond to requests for venipunctures to be performed in areas outside of the lab
- Be familiar with emergency codes and be able to execute appropriate emergency procedures
- Shred all unused labels
- Keep work area/phlebotomy room clean and stocked with in date supplies
- Deliver great customer service:
- Show care and respect for members at all times, resolving issues or finding someone who can
- Establish and maintain effective relationships with internal and external customers
- Prioritize work to meet member/customer needs; e.g., be mindful of wait times
- Perform necessary front desk functions:
- Greet members promptly using good customer service skills (make eye contact, smile)
- Exhibit competency in Cerner, the laboratory information system
- Exhibit competency in HealthConnect
- Maintain a professional appearance and demeanor while checking in members
- Use good telephone etiquette (give name, location, no eating)
- Process infertility orders/payments accurately
- Monitor the waiting area for members waiting
- Keep front desk and waiting area neat and stocked with in date supplies & patient information
- Process specimens:
- Process stats, coagulation and other time sensitive specimens immediately
- Notify the technologist when stats are brought into the technical area
- Follow through with add-on requests
- Follow department policies/procedures for processing specimens
- Monitor pending functions daily to ensure all collected specimens have been processed
- Keep accessioning work area clean and stocked with in date necessary and appropriate supplies
- Be informed/provide information:
- Complete all mandatory training, policy/procedure review and competency requirements
- Participate in internal DHR inspections, being prepared to answer inspectors' questions
- Attend department and facility meetings as well as applicable in-service education programs
- Responsible for reading and complying with information communicated in weekly laboratory newsletters
Document quality issues and communicate to supervisor


Qualifications:

Basic Qualifications:
- High School diploma or GED
- American Heart Association BLS certification
- One year of phlebotomy experience with children and adults
- Must demonstrate good customer service skills
- Must be able to work independently
- Must have a history of punctuality
- Must have a history of good attendance
Preferred Qualifications:
- Completion of a phlebotomy training program
]]> Wed, 09 May 2012 16:00:00 GMT 2316771-Atlanta-Laboratory The Pain Management RN is responsible for implementing the philosophy, objectives, standard of care, policies and procedures of Pain Management services under the supervision of the Pain Management Physician.

Essential Functions:
- Administration of conscious sedation.
- Direct assessment, evaluation and monitoring for all patients undergoing pain management procedures.
- IV insertions.
- Documentation in medical record.
- Assuring informed consent and obtaining all necessary patient signatures.
- Works closely with the medical, nursing, and ancillary staff of the institution to provide quality and safe care.
- Acts as liaison between Advice RN and Physician to resolve patient requests.
- Telephone triage.
- Reviews laboratory data prior to interventional procedures.
- Monitoring and maintenance of EMR clinical support pools.
- Daily monitoring of crash cart and or jump bag.
- Assists physician in providing diagnostic services to patients in the Pain Management clinic.
- Other duties as assigned.

Qualifications:

Basic Qualifications:
- Current Georgia RN License.
- Three (3) years of RN clinical nursing experience.
- Strong medical and/or surgical background.
- Complete a Customer Service Assessment.
. Current BLS
. CurrentACLS

Preferred Qualifications:
- BS in Nursing preferred.
- Two (2) years of Pain Management experience.
- IV sedation experience
- Critical Care experience
- Ambulatory Surgery experience
- Operating Room experience
- Telephone triage experience
]]> Mon, 07 May 2012 16:00:00 GMT 2415049-Atlanta-Nursing-Licensed
Essential Functions:
- Provides nursing care to patients within his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, and develop, implement and evaluate a nursing plan of care. O.C.G.A. 43-26-3(8).
- Assesses and triages patients presenting to the health care setting, including unscheduled patients, emergencies and others.
- Evaluates emergency situations and initiates appropriate nursing interventions. Leads the nursing response to medical emergencies.
- Ensures the readiness of the Health Care Team members to respond to emergencies, including equipment and staff knowledge and skill.
- Monitors patient and work flows, directs other clinical support staff in the delivery of patient care.
- Monitors electronic messaging and email related to patient and provider requests and inquires. Manages the messages as appropriate or triages to physician or others as needed.
- Initiates and monitors IV therapy, administration of medications and other nursing procedures as ordered by the physician or associate practitioner. Assists with procedures and monitors patients' response during and after the procedure.
- Assesses patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.
- Conducts outgoing telephone calls to patients requiring follow up care and preventative outreach.
- Accurately documents patient data, actions, interventions and patient response according to established guidelines and policies.
- Leads or participates in quality improvement activities and/or initiatives.
- Responds effectively to member / patient concerns.
- Serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
- Serves as a role model for quality and service and as a resource, coach and mentor for other members of the Health Care Team.
- Completes other department-specific procedures and nursing care within scope of practice and skill.

Qualifications:

Basic Qualifications:
- Associates degree.
- Current licensure as a Registered Professional Nurse in the State of Georgia.
- Current Basic Life Support (BLS) certification.
- A minimum of 2years of current experience.

Preferred Qualifications:
- BSN degree.
- A minimum of 2 years experience within a defined area.]]> Mon, 07 May 2012 16:00:00 GMT 2414948-Atlanta-Nursing-Licensed
Essential Functions
- Receives, triages, and responds to telephone calls from members requiring medical and nursing advice by assessing the patient's problem utilizing approved guidelines. Directs access to care to include emergency care, urgent care, routing and same day appointments. Follow-up and self home care are based on outcomes of nursing assessments. Documents all calls according to established standards.
- Provides nursing care to patients within his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, and develop, implement and evaluate a nursing plan of care. O.C.G.A. 43-26-3(8).
- Assesses and triages patients presenting to the health care setting, including unscheduled patients, emergencies and others.
- Evaluates emergency situations and initiates appropriate nursing interventions. Leads the nursing response to medical emergencies. Ensures the readiness of the Health Care Team members to respond to emergencies, including equipment and staff knowledge and skill.
- Monitors patient and work flows, directs other clinical support staff in the delivery of patient care
- Initiates and monitors IV therapy, administration of medications and other nursing procedures as ordered by the physician or associate practitioner.
- Communicates to physician, Health Care Teams (HCT) or modules: member calls requiring physician involvement, intervention, or follow-up by the physician, HCT, or modules.
- Assists with procedures and monitors patients' response during and after the procedure.
- Assesses patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.
- Conducts outgoing telephone calls to patients requiring follow up care and preventative outreach.
- Accurately documents patient data, actions, interventions and patient response according to established guidelines and policies.
- Leads or participates in quality improvement activities and/or initiatives.
- Understands, interprets and acts on a variety of statistical measurement of individual and call center performance. Self-directs own work based on analysis of statistics of self-performance.
- Responds effectively to member / patient concerns, serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
- Serves as a role model for quality and service and as a resource, coach and mentor for other members of the Health Care Team.
- Completes other department-specific procedures and nursing care within scope of practice and skill.
- Recommends changes to the information systems to improve quality and speed of response to customers and ease-of-use for call center personnel.
- Demonstrates progressive proficiency with the utilization of available computer technology.

Qualifications:

Basic Qualifications
- Current licensure as a Registered Professional Nurse in the State of Georgia
- Current Basic Life Support (BLS) certification
- Three (3) years to five (5) years of current experience as an RN in a clinical setting
- Basic keyboarding skills

Preferred Qualifications
- One (1) year of experience in emergency, critical care or ambulatory telephone triage nursing strongly preferred
- BSN preferred]]> Mon, 07 May 2012 16:00:00 GMT 2415047-Atlanta-Nursing-Licensed
Essential Functions:
- Monitoring and logging in of new and repaired hearing aids, receivers, ear molds, swim molds, and other supplies delivered to the department.
- Inspecting received supplies for damage and functionality.
- Assessing and troubleshooting supplies against patient complaints of damage or dysfunction.
- Documenting damages and functional issues and shipping those supplies to the proper vendors for repair or replacement.
- Maintaining inventory through ordering of needed supplies for the department
- Reviewing educational materials and after visit summary with the patient prior to discharge.
- Scheduling of follow up appointments within the department and assisting with the scheduling of interdepartmental appointments.
- Monitoring of voice mail and E mail messages, resolving non-clinical issues and concerns, and facilitating delivery of clinical issues and concerns to the audiology provider.
- Inputting patient information into NOAH for future follow up care.
- Pre-assessment of patient by reviewing pertinent medical records, including, but not limited to, patient history, appointment history, demographics, referral orders, provider orders, imaging results, and visit encounters.
- Preparation of exam room and patient for provider encounter.
- Documentation of chief complaint or reason for encounter.
- Completion of daily, weekly, and monthly Quality Initiatives for the departmen
- Assists with patient education using provider and Kaiser Permanente approved learning tools.


Qualifications:

Basic Qualifications:
- High School diploma or GED
- Prefer at least 1 year MA experience
- AAMA or AMT Certification required

Preferred Qualifications:
- Prefer Customer Service Assessment completed prior to application
- Prefer at least 1 year experience in audiology or otolaryngology in an ambulatory setting
]]> Mon, 07 May 2012 16:00:00 GMT 2415025-Atlanta-Patient-Care-Services-Non-RN
Essential Functions
- Receives, triages, and responds to telephone calls from members requiring medical and nursing advice by assessing the patient's problem utilizing approved guidelines. Directs access to care to include emergency care, urgent care, routing and same day appointments. Follow-up and self home care are based on outcomes of nursing assessments. Documents all calls according to established standards.
- Provides nursing care to patients within his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, and develop, implement and evaluate a nursing plan of care. O.C.G.A. 43-26-3(8).
- Assesses and triages patients presenting to the health care setting, including unscheduled patients, emergencies and others.
- Evaluates emergency situations and initiates appropriate nursing interventions. Leads the nursing response to medical emergencies. Ensures the readiness of the Health Care Team members to respond to emergencies, including equipment and staff knowledge and skill.
- Monitors patient and work flows, directs other clinical support staff in the delivery of patient care
- Initiates and monitors IV therapy, administration of medications and other nursing procedures as ordered by the physician or associate practitioner.
- Communicates to physician, Health Care Teams (HCT) or modules: member calls requiring physician involvement, intervention, or follow-up by the physician, HCT, or modules.
- Assists with procedures and monitors patients' response during and after the procedure.
- Assesses patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.
- Conducts outgoing telephone calls to patients requiring follow up care and preventative outreach.
- Accurately documents patient data, actions, interventions and patient response according to established guidelines and policies.
- Leads or participates in quality improvement activities and/or initiatives.
- Understands, interprets and acts on a variety of statistical measurement of individual and call center performance. Self-directs own work based on analysis of statistics of self-performance.
- Responds effectively to member / patient concerns, serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
- Serves as a role model for quality and service and as a resource, coach and mentor for other members of the Health Care Team.
- Completes other department-specific procedures and nursing care within scope of practice and skill.
- Recommends changes to the information systems to improve quality and speed of response to customers and ease-of-use for call center personnel.
- Demonstrates progressive proficiency with the utilization of available computer technology.

Qualifications:

Basic Qualifications
- Current licensure as a Registered Professional Nurse in the State of Georgia
- Current Basic Life Support (BLS) certification
- Three (3) years to five (5) years of current experience as an RN in a clinical setting
- Basic keyboarding skills

Preferred Qualifications
- One (1) year of experience in emergency, critical care or ambulatory telephone triage nursing strongly preferred
- BSN preferred]]> Mon, 07 May 2012 16:00:00 GMT 2415040-Atlanta-Nursing-Licensed Essential Functions:
- Schedules inpatient and outpatient surgical procedures.
- Uses judgment, experience and insight to ensure that surgical cases are scheduled according to best practice standards, achieving the best possible outcome for the member. To achieve success in posting a case, must consider all aspects affecting the case i.e. surgeon's time constraints and availability, surgical suite availability at multiple surgical sites, and coordination of ancillary services that may be indicated. - Reviews surgical ticket to ensure that the surgical facility and anesthesia screening requirements are met. Must remain knowledgeable with the current anesthesia screening requirements and other written guidelines as they relate to age and existing medical conditions. Communicates the patient's needs to the practitioner to ensure compliance.
- Insures that orders for lab, radiology, or other testing are entered by the practitioners, or pends necessary orders to practitioner for signature as needed.
- Verifies eligibility.
- Performs pre-authorization through QRM.
- Coordinates surgical assistance, both TSPMG practitioners, external practitioners, & various surgical
assisting groups.
- Coordinates the availability of special equipment and instrumentation for the surgeon in the
operating room suite. Communicates his/her needs and preferences to the surgical facility to ensure
availability. Examples: special lab equipment, sinus debriders, Co2 lasers.
- Coordinates scheduling of representatives of medical equipment companies and special equipment, as requested by the physician for trials of new equipment during surgical procedures.
- Coordinates joint cases with various surgical services both internal & external i.e. GYN, Urology,


Qualifications:

Basic Qualifications:
- High school diploma
- Medical terminology proficiency
- Customer service experience
- 2 years Surgery Scheduling experience
- Knowledge of ICD9/CPT coding
- Clinical background experience
- Ability to prioritize responsibilities
- Ability to handle multiple tasks simultaneously.
- Dependability with punctuality & attendance
- Ability to build and sustain excellent relationships with members, their families, fellow staff members
- Ability to develop and maintain excellent relationship with internal and external customers
]]> Sun, 06 May 2012 16:00:00 GMT 2408372-Georgia-Customer-Services
Essential Functions:
- Design, develop, obtain funding for, and lead well defined research, demonstration, and evaluation projects in thearea ofcardiovascular disease and/or diabetesto advance knowledge that will improve health and health care delivery.
- Develop an ongoing program of research through coordinating a series of research proposals and projects into a logical investigation of a particular research question, topic, or area.
- Communicate research results to other scientists, clinicians, professional groups, the media and the community through presentations and publications in scientific and professional journals, books; and public presentations.
- Promote a positive, science-focused work culture by assisting in the development of Center policy, providing technical services and consultation, and by helping to define the CHR's future research agenda, and by maintaining security and confidentiality of research and medical data.
- Participate in education by helping to train undergraduate, graduate, and post doctoral students pursuing health and health services research careers.
- Work with partners in the health care system to improve the health of Kaiser Permanente and non-Kaiser Permanente members. This includes providing technical consulting and professional service to KP, serving on various KP committees and task forces, and soliciting clinical input into research, where appropriate. May also provide service to the scientific and professional community through membership on scientific peer review groups and national boards; and consult with local, state, and national voluntary and governmental agencies.


Qualifications:

Basic Qualifications:
- Doctoral degree (PhD, MD/MPH or DrPH) in one of the social sciences, medicine or health disciplines;
- Thorough knowledge of quantitative methods (from mathematics and statistics) for dealing with methodological and analytic problems in the investigator's substantive area of expertise e/g/ epidemiology, sociology, economics);
- Working knowledge of health care organization, policy, practice, and management (to facilitate application of research to medical and health care phenomena);
- Working knowledge of a standard statistical software library (e.g., SAS or SPSS) and design of relational databases;
- Research methods and theory in health-research related discipline; and Substantive knowledge in health-related discipline.
-A minimum of 4years of scientific investigation work in health care
- A minimum of 2 years of experienceas a Principal Investigator or Co-Investigator of research projects
- Published author and co-author in national, peer-reviewed scientific journals;
- Experience in organizing and transmitting the knowledge of their disciplines, such as through teaching at the college or university level as an assistant or associate professor; and Experience presenting research findings at national scientific meetings
Preferred Qualifications:
-A minimum of 3years of experienceas a Principal Investigator or Co-Investigator of research projects
- Published author and co-author in national, peer-reviewed scientific journals;
- Experience in organizing and transmitting the knowledge of their disciplines, such as through teaching at the college or university level as an assistant or associate professor;
- Experience presenting research findings at national scientific meetings;
- Track record of health-related research grant funding in investigator's name;
- Experience working in or with a health maintenance organization;
- Experience with diverse populations;
- Experience with submitting protocols to an Institutional Review Board;
- Data Analysis and interpretation skills; and 2+ years of demonstrated leadership ability as evidenced by key leadership role on complex research studies including supervision of research project staff and management accountability of the project budget
]]> Wed, 02 May 2012 16:00:00 GMT 2399527-Atlanta-Research-and-Development
Essential Functions:
- Ensure resolution and follow up on member complaints and administrative appeals.
- Receive and handle complaints from Program Office, Medical Director, President, Regulatory Agencies, State and Federal departments (except for Insurance Advocate), and Internet.
- Ensure complaints and administrative appeals are handled according to department and regulatory guidelines.
- Maintain necessary databases to track and trend complaint and administrative appeals data.
- Provide monthly, quarterly and ad hoc reports to management regarding trends in complaints and administrative appeals.
- Recommend organization-wide process improvements to reduce member complaints, administrative appeals, disenrollments and improve member satisfaction; additionally, develop and recommend improvements in Member Services operations to improve the complaint and administrative appeals management processes.
- Train and inservice Kaiser Permanente staff on complaint and administrative appeals management process.
- Establish relationships and maintain regular contact with key individuals in the medical facilities, affiliated community physician and external consultant practices, and administrative departments.
- Maintain up-to-date understanding of Health Plan benefits and delivery system.
- Assist with departmental projects and perform other duties as assigned.

Qualifications:

Basic Qualifications:
- High School Diploma.
- A minimum of 5 years ofcustomer service experience (at least2 of which are in a Healthcare environment).
- A minimum of 1 year of prior experience with Kaiser Permanente, preferably in the areas of Member Services, Claims Services, Contract Administration or QRM.
- Must have knowledge of Kaiser Permanente benefits, policies and procedures, health plan delivery systems and administrative areas.
- Demonstrated excellence in oral and written communications.
- Proficiency with computer systems, preferably knowledge of Access.
- Excellent research, data analysis and problem solving skills.
- Excellent organizational, time management and leadership skills.

Preferred Qualifications:
- Bachelor's degree preferred.
- Insurance License preferred.]]> Wed, 02 May 2012 16:00:00 GMT 2399468-Atlanta-Customer-Services
Essential Functions:
- Identifies projects and develops project scope, timelines and action plan to ensure completion.
- Communicates project scope to the Director and stakeholders.
- Ensure adherence to business practices and policies.
- Provides timely, proper, and accurate documentation.
- Create, monitor and modify reports to assure business objectives are met and maintained.

Qualifications:

Basic Qualifications:
- Relevant bachelor's degree or related experience in project and program management.
- Demonstrated Knowledge of influential leadership tactics.
- A minimum of 2 years of experience in claim paying environment.
- Healthcare background in both business and telephony.
- Understand SQL Programming language and platform.
- Demonstrated effective interpersonal, written and oral communication skills.
- Effective presentation skills.
- Strong customer service orientation.
- Working knowledge of PC required.
- Ability to perform multiple duties in a heavy workload environment.
- Familiarity with the use and interpretation of quantitative statistical reports and analysis.
- Preparing and maintaining spreadsheets and documents.

Preferred Qualifications:
- Bachelor's Degree preferred and a minimum of 5 years of related business experience.
- A minimum of 5 experience ofdeveloping action/project plans.
- Ability to develop report programming, data collection and reporting.
- Monitoring program timelines, milestones, and resource usage.
- Defining project scope, goals, deliverables that support business objectives in collaboration with project Sponsor(s) and key stakeholders.]]> Tue, 01 May 2012 16:00:00 GMT 2399552-Georgia-Customer-Services Essential Functions:
- Cultivate relationships with Executives of Large Employers (500+ employees) to obtain Request for Proposal.
- Develop Strategic Plan and political map by account.
- Work with many areas (Sales Operations, Public Affairs, KP Executives, and TSPMG) internally to obtain resources and analytics.


Qualifications:

Basic Qualifications:
- BA/BS Degree.
- GA Insurance License required within 90 day probationary period.
- Continuing education as required by GA DOI.
- Minimum of 10 years of successful experience building relationships and/or selling products to Executives at Atlanta's largest employers.
- Minimum of 10 years of Atlanta MSA community involvement.
- Demonstrated application of sales consulting skills with decision makers.
- Must have excellent oral and written communications skills, including ability to make clear, concise presentations to both small and large groups
- Must be articulate, highly motivated, detail oriented, well-organized, and flexible and have the ability to work on several projects simultaneously and to meet deadlines.
- Must be able to work effectively with diverse internal and external stakeholders.
- Possess a valid Georgia driver's license and be available to occasionally work irregular hours.
- Have the ability to work at a fast pace with minimum supervision.
Preferred Qualifications:
- MBA.
- CEBS.
- Health care experience.
- Former or current member of Corporate or not for profit Board of Directors.
]]> Tue, 01 May 2012 16:00:00 GMT 2399551-Georgia-Sales-and-Marketing Essential Functions:
- Uilizes established guidelines to schedule appointments for specialty departments by telephone, mail, and fax.
- Provides patients with information/instructions about appointments and procedures.
- Answers the telephone, determining the nature of the calls; takes messages or directs/transfers calls appropriately.
- Places courtesy calls to members for appointment/procedure reminders.
- Develops and maintains appointment schedules on a monthly basis.
- Cancel and reschedule appointments
- Enters required information regarding scheduled appointment into MHC.
- Responsible for direct patient contact
- Uses MHC to confirm referral and determine appropriate appointment type.
- Maintains logs and submits reports and logs as requested.
- Attends meetings as needed
- Respond to member questions and concerns and act as a member advocate for their service needs within Kaiser Permanente resolving issues at the lowest possible level.
- Consistent demonstration of a strong customer service orientation.
- Provide flexibility with job duties and schedule.
- Dependability in attendance and punctuality


Qualifications:

Basic Qualifications:
- High school diploma or GED
- Two (2) years experience in a customer service environment which included data entry and high volume phone duties; at least one (1) of these years in healthcare.
- Working knowledge of PC.
- Ability to communicate effectively and courteously on the phone.
- Ability to effectively interact and negotiate with diverse work units at all organizational levels.
- Ability to handle multiple tasks simultaneously.
- Demonstrated analytical and problem-solving skills
Preferred Qualifications:
- Certificate in Medical Terminology
- Specialty appointment scheduling experience
]]> Mon, 30 Apr 2012 16:00:00 GMT 2404037-Atlanta-Customer-Services
Content area of expertise:
1. Knowledgeable of evidence-based guidelines, treatment protocols and effective models of care for the treatment of the following chronic conditions: Asthma, Coronary Artery Disease, Chronic Obstructive Pulmonary Disease, Diabetes, Heart Failure, Chronic Kidney Disease/End-Stage Renal Disease and Hypertension.
2. In partnership with Chief and Director of Population Care, Prevention & Health Promotion department, and the Manager of Care Management, assists in the development and standardization of outreach and documentation processes/ protocols.
3. Based on KPGA regional Clinical Quality Strategy, outreaches to members on specific physician's panel to assist in gap closure, improve quality of care and clinical outcomes.
4. Based on input from the physicians: plans, develops, assesses and evaluates treatment / care plan provided to chronic disease members in specifically defined patient populations.
5. Communicates with member when the primary care physician is recommending a change in treatment plan (e.g. medication change/ adjustment).
6. Communicates with physician and/or caregiver regarding patient progress in clinical, functional and psychosocial status.
7. Maintains appropriate documentation on Health Connect and tracks outreach activities according to the policies and procedures of the department of Population Care, Prevention and Health Promotion.
8. Telephonically educates member and/or caregiver on disease process, changes in treatment plan and provides written patient education materials as needed.
9. Contributes to medical and nursing staff education by giving periodic in-service presentations.
10. Utilizes approved algorithms (e.g. Treat to Target) based on the physician's order.
11. Arranges and monitors follow-up appointments to ensure member follows the treatment plan.
12. Encourages and recommends enrollment in the appropriate Healthy Living classes, Health Coaching Program and additional KPGA Care Management Programsie: CKD
13. Identifies and recommends opportunities for medical cost savings and regional or inter-regional 'Best Practices' resulting in improved quality of care.
14. Assists patients and family to identify limitations ad barriers to self-management and to explore motivation ad confidence about making healthy behavior changes.
15. Responsible for completing training on CarePOINT Panel Support Tool; proficient in querying and running reports upon three months of hire date.
16. Participates in annual regional and departmental compliance training.
17. Knowledgeable and compliant with Principles of Responsibility.
18. Develops and maintains an awareness of how to report compliance issues and concerns.
19. Performs additional duties and responsibilities as assigned to meet department goals.

Qualifications:

Basic Qualifications:
- Bachelor's degree in Nursing or equivalent combination of education and experience strongly preferred.
- Current Georgia RN license required (or intent to apply if outside the State of Georgia).
- Minimum of 3-5 years nursing experience with Chronic Disease Management.
- Demonstrated knowledge and experience with behavior change, as well as, self-management and motivational interviewing techniques.
- Excellent communication and interpersonal skills.
- Proficient computer skills; experience documenting in an Electronic Medical Record preferred.

Preferred Qualifications:
- Master's degree in Nursing.]]> Thu, 26 Apr 2012 16:00:00 GMT 2384128-Atlanta-Nursing-Licensed Essential Functions:
- Schedules, reschedules, and/or verifies patient appointments.
- Interpretation services for non English-speaking members
- Responds to member questions and concerns, and acts as an advocate for their service, needs, and interests within Kaiser Permanente, resolving issues at the lowest possible level.
- Educates members on proper use of Health Plan systems and facilities.
- Appropriately transfers and introduces returned telephone calls to providers and medical office modules.
- Refers provider sick calls to scheduling Supervisor or a member of the call center management team.
- Notifies patients of appointments and/or scheduling changes by telephone or mail.
- Verifies member and benefit eligibility, creates medical record numbers as appropriate.
- Confirms patient appointment for next day, as appropriate.
- Receives/sends messages from/to hearing-impaired members via TDD equipment.
- Maintains confidentiality of patient's medical record and demographic information.
- Verifies and updates member demographics as appropriate during telephone encounter, per guidelines.
- May collect cumulative data and statistics; may enter data into automated systems.
- Assist in training and orienting new or less experienced staff, as directed.
- Serve as resource person to co-workers by answering procedure questions and assisting problem solving.
- Understands individual and call center performance. Is proactive about responding to self-performance measures.
- May participate in special projects, studies, or other activities from time to time, as directed.
- Proactively identify ways Kaiser Permanente could improve customer service; work in collaboration with other Kaiser Permanente department.
- Other duties related to this role as assigned.


Qualifications:

Basic Qualifications:
- High school diploma or equivalent.
- Formal training and/or certification in interpretation and/or must pass the Qualified Bilingual Status Level 1 assessment. (Will be given during the screening process).
- One (1) year experience in a similar customer service position which included data entry and high volume phone duties
- Bilingual and bicultural in Spanish, Vietnamese, Japanese, Chinese, or Indian
- Working knowledge of PC.
- Ability to communicate effectively and courteously on the telephone.
- Ability to effectively interact and negotiate with diverse work units at all organizational levels.
- Demonstrated analytical and problem-solving skills.
Preferred Qualifications:
- Knowledge of medical terminology
- Appointment-setting experience in a clinical setting or health care service role
]]> Tue, 24 Apr 2012 16:00:00 GMT 2377242-Georgia-Customer-Services Essential Functions:
- Serves as the senior nursing leader and director for the Georgia Regions Clinical Services Department.
- Collaborates with clinical operational leaders to develop, implement, and evaluate nursing care delivery models across the region, ensuring competency and scope of practice considerations.
- Serves as the leader and expert for KPGA's nursing services including linkages with the GA Board of Nursing, nursing professional organizations, KP Program Office and Schools of Nursing.
- Develops strategies for recruitment and retention of nursing staff in partnership with HR and operational directors.
- Develops nursing workforce strategies to include partnerships with schools, student rotations, advancement strategies, scholarships, etc.
- Oversees nursing informatics and clinical workflow development Ensures appropriate policies and procedures are in place and reliable.
- Develop and chairs professional practice committees that includes nursing peer review and ongoing evaluation of nursing effectiveness.
- Leads the strategic implementation of nursing education to address orientation programs, competency assessments, in-service education, nursing documentation, medication, and nursing preceptor programs.
- Leads or co-leads simulation training and highly reliable team trainings.
- Addresses adverse events and risk prevention as it relates to nursing practice and delivery in the region.
- May perform other duties as assigned.


Qualifications:

Basic Qualifications:
- Bachelor's degree in Nursing or related health care administration field.
- 10 years of progressive nursing leadership.
- Demonstrated knowledge of GA scope of practice, professional practice acts for all levels of nursing.
- Ambulatory nursing experience.
- Experience with strategic, business and financial planning.
- GA Registered Nurse.
- BLS Certification.
Preferred Qualifications:
- Master's degree in Nursing preferred.
]]> Tue, 24 Apr 2012 16:00:00 GMT 2377197-Georgia-Nursing-Licensed
Essential Functions:
- Performs requested laboratory tests and special analysis, such as proficiency testing, correlation studies or other, according to established laboratory and Medical Office policies and procedures.
- Prioritizes laboratory testing and other duties appropriately to assure optimal efficiency and timely reporting of laboratory results according to policy standards.
- Utilizes quality control procedures according to established procedures and takes appropriate action for 'Out of Control' results. Documents QC appropriately. Recognizes trends, bias, shifts or other unexpected patterns and takes appropriate action.
- Performs calibration or calibration verification as needed.
- Operates and maintains equipment. Performs routine safety checks and preventive maintenance on instruments according to procedures and manufacturer's recommendations on a consistent, timely basis to insure optimal operation and minimal downtime.
- Recognizes when any component of the testing system is not performing optimally and performs troubleshooting procedures as warranted on equipment, reagents and procedures in an efficient manner that maintains testing schedules.
- Refers problems beyond his/her scope of practice to Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Receives electronic and manual orders for tests to be performed.
- Receives and/or obtains specimens, assisting with collections when the workload warrants.
- Assumes responsibility for assuring collection of adequate and acceptable samples for analysis.
- Responsible of timely release of patient results.
- Communicates with reference lab to confirm results, specimen disposition and to order supplies.
- Exercises independent judgment in determining whether test results are released, repeated or referred for review. Consults with Supervisor/Manager, Assistant Supervisor or Medical Technologist II when necessary.
- Assists with workload recording and inventory control.
- Responsible for monitoring and resolving pending lists per policy.
- Responds appropriately to provider and clinical staff inquiries.
- Supports clinical point of care testing by facilitating issue resolution.
- Participates in department/facility meetings, conference calls, continuing education/in-services.
- Participates in orientation and training of new employees.
- Makes recommendations for improvements to the Supervisor/Manager or Assistant Supervisor.
- Assumes responsibility for day to day operations of laboratory, including directing and supporting the front desk, collections and accessioning areas, in absence of Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Participates in state/internal inspections, prepared to answer questions or produce documents.
- Responsible for compliance with information communicated in weekly laboratory newsletters.


Qualifications:

Basic Qualifications:
- Bachelor's degree and/or MT Registration or equivalent documentation from the state of Georgia.
- MT registration from ASCP, AMT, or NCA or documentation that the state of Georgia considers them qualified to work as a MT in the state of Georgia.
- American Heart Association BLS Certification.
- 1 year of post registration MT experience.
- Able to work independently.
- Able to demonstrate customer service aptitude through customer service assessment and/or history.
- Able to demonstrate good interpersonal skills i.e., history of positive working relationships.
- Able to demonstrate dependability i.e., history of punctuality and good attendance.

Preferred Qualifications:
- Bachelor's degree in Medical Technology or related health science.]]> Mon, 23 Apr 2012 16:00:00 GMT 2373113-Georgia-Laboratory Essential Functions:
- Membership in oncology nursing organizations and the achievement of oncology nursing certification is encouraged. The nurse's responsibilities include, but are not limited to, chemotherapy administration, blood product administration, intravenous catheter care, central line care, medication administration, assisting physicians in the performance of medical procedures, venipuncture, therapeutic phlebotomy, patient and family education, emergency care of oncology patients, patient follow-up and scheduling of procedures.
- Monitors and evaluates patient condition and response to treatment.
- Administers chemotherapy and adheres to existing protocols and research.
- Assesses treatment side effects and identifies additional health problems that may require medical attention.
- Reviews laboratory data for treatment protocols, assess for abnormal finds, and providesappropriate interventions.
- Confers with the physician as needed based on the medical status of the patient.
- Initiates consultations with other health-related personnel (dietician, social services, mental health, etc.).
- Ensures that appropriate follow-up and testing are performed (makes clinic appointments, contacts patients who miss clinic appointments, etc.).
- Documents patient information in the electronicmedical record.
- Provides emotional counseling and ongoing support to patients and their families in matters relating to the course of therapy, the status of the disease, the prognosis, and home management.
- The nurse works closely with the medical, nursing, and ancillary staff of the institution to provide evidence based care focusing on safety, and quality while providing continuityof care from various level of servicesis emphasized.
- Acts as liaison with the nursing and medical staff when outpatients are admitted to the hospital. Follows the hospital course of these patients, providing counseling and emotional support as needed.
- The nurse is responsible for the maintenance of records pertaining to patient care.
- Continuing education is required and the nurse will attend a minimum of one oncology conference per year. Basic life support, infection control, and fire and safety courses are also required.
- Membership in oncology nursing organizations and the achievement of oncology nursing certification is encouraged.

This position does require travel to additional clinics within the department with consideration to location proximity.


Qualifications:

Basic Qualifications:
- Current Georgia R.N. Licensure
- Current BLS Certification
- Current ONS Provider Certification
- Two years of clinical oncology nursing experience
Preferred Qualifications:
- B.S. in nursing
- Experience in medical /oncology triage, office oncology infusion, outpatient oncology, inpatient oncology, critical care, and/or emergency department setting preferred.
- ONS Certification
]]> Mon, 23 Apr 2012 16:00:00 GMT 2373090-Atlanta-Nursing-Licensed - To ensure that patient care practices and other Call Center activities are in keeping with the organization's policies and procedures; quality standards and performance expectations.
- Work collaboratively with the Service Associate Supervisors, Healthcare Teams and other departments to coordinate patient care activities and duties.

Essential Functions:
- Provide patient safety by ensuring that advice nurses are following established Nursing Guidelines, Organizations Policies and Procedures, Standards of Care and Regulatory Agencies Standards.
- Ensures that patient calls are managed by registered nurses in a manner and time that maximizes customer satisfaction and minimizes risk exposure.
- Ensures that registered nurses are working within the scope of nursing practice
- Demonstrate strong clinical knowledge, judgement and competency skills.
- Ensures that telephone access and service standards are met and sustained
- Responds to formal (Member Services) and informal (Quality Improvement Concern form) member concerns raised by patients, providers and others in a timely manner.
- Participates in Call Center Quality Improvement Program to include call management, nursing documentation, customer service skills and quality of KP On - Line advice responses.
- Understands, Interprets and acts on statistical measurements of individual and Call Center performance
- Accepts calls from patients for nurse triage and advice, and documents the same
- Responds to emergencies according to Call Center and organizational policies and procedures
- Contributes to the development, review and recommendation for changes to the Nursing Guidelines and Kaiser Permanente Policies and Procedures.
- Participates in the hiring of qualified, competent and appropriately licensed (when applicable) staff
- Develops monthly work schedule for all Call Center registered nurses.
- Participates in annual review of staff performance utilizing the Performance Development Process
- Participates in the orientation and training of new hires and the ongoing coaching and mentoring of incumbent staff
- Models and reinforces ethical behavior in self and others; shows consistency in words and action; conducts business with honesty; maintains confidences; admits mistakes
- Monitors KP On - Line, Carepoint, etc- advice responses for quality, timeliness and appropriateness
- Supports the medical offices through the management of several after hours activities, such as critical lab, management of non-formulary prescription and outreach initiatives
- Performs annual competency validation skills assessment
- Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures.
- Understands that access to protected health information (PHI) will be limited to the minimum necessary required to effectively perform your job.
- May perform other duties as assigned.

Qualifications:

Basic Qualifications:
- Current RN licensure in the State of Georgia
- Obtain BLS certification within 90 days and maintain
- One to three years progressive management and leadership experience
- Three to five years nursing experience
- Excellent communication skills
- Basic keyboarding skills
- Complete a Customer Service Assessment-

Preferred Qualifications:
- BS in Nursing
- 5 years management experience
- Customer service aptitude demonstrated through Customer Service Assessment]]> Mon, 23 Apr 2012 16:00:00 GMT 2256822-Atlanta-Nursing-Licensed
Essential Functions:
- Assists in the facilitation and building of a self-directed team by demonstrating effective team management skills (negotiation, conflict resolution, mentoring, coaching, giving and receiving feedback).
- Assists in the development and monitoring of team budgets and financial performance using quantitative information to manage and make decisions that enhance the team's, facility and organizational performance.
- Expresses self clearly and communicates timely and accurate information both in one to one interactions and groups, allowing for flow of information. Plans, coordinates, and facilitates team meetings with the Lead MD.
- Participates in the interviewing and selection of team members that meet the clinical and behavioral parameters of a high performance team. Coordinates selection process and orientation and training of new health care team members.
- Manages team conflict effectively, fostering collaboration and resolution.
- Makes timely, ethical, and firm business and clinical decisions.
- Evaluates team members, receiving team input and participation to provide timely and specific feedback and counseling, that improves performance and staff development, conforming with regional policy and procedures. Develops individual goals and action plans for achievement, against established performance standards. Coordinates performance review process with Lead MD and serves as the liaison for input to performance from those outside of the health care team.
- Provides prevention, early intervention, health education, and direct patient care according to guidelines which may include phone, and facility encounters.
- Case management for patients which requires coordination with QRM, other providers, social workers, community and other alternative care interventions.
- Documents patient history and interventions, using computerized and electronic systems and processes to optimize patient care delivery.
- Ensures customer concerns are resolved by self and the team, integrating changes to meet customer needs.
- Demonstrates excellent clinical knowledge and judgment, incorporating continuous learning for self and the team that enhances delivery of care and maintains clinical competence.
- Values diversity, fostering respect, appreciation, and inclusion of diversity within the team and in the delivery of culturally sensitive care.
- Collaborates with clinical educators in identifying and meeting the educational requirements of the team, ensuring incorporation.



Qualifications:

Basic Qualifications:
- Registered Nurse.
- Current and valid Georgia licensure.
- CPR, BLS.
- Bachelor's of Science preferred.
- Emergency Room and/or Ambulatory Care nursing experience and/or supervision.
- Customer service aptitude demonstrated through Customer Service Assessment.

Preferred Qualifications:
- Bachelor's of Science preferred.
- Demonstrated strong clinical knowledge base and judgment, preferably in an ambulatory/ER care setting.
-A minimum of 3years of supervisory experience, preferably in an ambulatory setting.
- Experience in managing patients and families with complex medical, psycho/social problems.
- Knowledge of adult learning theory and experience in teaching/education.
- Ability to analyze, integrate, and use quantitative data information in making business decisions and problem solving.
- Ability to establish and manage budgets and capitated agreements.
- Complete a Customer Service Assessment.
]]> Sun, 22 Apr 2012 16:00:00 GMT 2370016-Atlanta-Nursing-Licensed
Essential Functions
-Provides nursing care to patients within his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, and develop, implement and evaluate a nursing plan of care.
-Assesses and triages patients presenting to the health care setting, including unscheduled patients, emergencies and others.
-Evaluates emergency situations and initiates appropriate nursing interventions. Leads the nursing response to medical emergencies. Ensures the readiness of the Health Care Team members to respond to emergencies, including equipment and staff knowledge and skill.
-Monitors patient and work flows, directs other clinical support staff in the delivery of patient care.
-Monitors electronic messaging and email related to patient and provider requests and inquires. Manages the messages as appropriate or triages to physician or others as needed.
-Initiates and monitors IV therapy, administration of medications and other nursing procedures as ordered by the physician or associate practitioner. Assists with procedures and monitors patients' response during and after the procedure.
-Assesses patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.
-Conducts outgoing telephone calls to patients requiring follow up care and preventative outreach.
-Accurately documents patient data, actions, interventions and patient response according to established guidelines and policies.
-Leads or participates in quality improvement activities and/or initiatives.
-Responds effectively to member / patient concerns.
-Serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
-Serves as a role model for quality and service and as a resource, coach and mentor for other members of the Health Care Team.
-Completes other department-specific procedures and nursing care within scope of practice and skill.



Qualifications:

Basic Qualifications
- Current licensure as a Registered Professional Nurse in the State of Georgia
- Current Basic Life Support (BLS) certification
- Three (3) years to five (5) years of current experience as an RN in a clinical setting
- Completion of a Customer Service Assessment

Preferred Qualifications
- BSN degree
- Experience in an ambulatory care setting]]> Sun, 22 Apr 2012 16:00:00 GMT 2169502-Atlanta-Nursing-Licensed Essential Functions:
- Prepares patient for exams by reviewing history, collecting current information and appropriate vital signs, documenting in the medical record according to guidelines (e.g., hearing, vision, blood pressure)
- Provides intervention ordered by practitioner (e.g., medication, dressings, specimen collections, irrigations, suture removals, and IVs) and documents patient response
- Prepares room and equipment for procedures and assist physician as needed
- Initiates interventions and health education according to prevention guidelines
- Assist with monitoring and management of patient and physician electronic messages as delegated by the RN and within scope of practice
- Educates patient and provides preparation materials for diagnostic studies according to guidelines
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner
- Effectively provides prevention, early intervention and ongoing health education for panel, patient and family
- Resolves patient concerns promptly
- Participates in process of interviewing, selection, orientation and training of new team members
- Participates emergency care as necessary and as directed by physician and registered nurse.
- Maintains department Quality Improvement standards


Qualifications:

Basic Qualifications:
- High School diploma or GED
- Current Georgia LPN License
- American Heart Association BLS certification
- Complete a Customer Service Assessment
Preferred Qualifications:
- Health care experience
- Customer service aptitude demonstrated through Customer Service Assessment
]]> Wed, 18 Apr 2012 16:00:00 GMT 2362634-Georgia-Nursing-Licensed Essential Functions:
- Develops insurance rates, rating systems, and rating structures for groups.
- Acts as Project lead on actuarial studies, pricing strategies and policies.
- Projects require complex planning and direction setting with actuarial team members.
- Provides guidance and support to in answering questions about the marketplace.
- Utilizes advanced actuarial concepts to develop procedures, conduct research, and make recommendations to management.
- Defines scope, coordinates, and assures completion of major projects.
- Initiates contact with management and alerts them to critical issues.
- Communicates, interprets, and presents key findings and implications / recommendations to Actuarial leadership.
- Reviews work of others for actuarial soundness.
- Provides actuarial information to produce revenue forecasts and financial reports.
- Stays aware of emerging issues affecting product lines.


Qualifications:

Basic Qualifications:
- Bachelor degree in mathematics, statistics, computer science; Or Masters and 2+ years experience.
- Minimum 3 years experience.
- Advanced knowledge of actuarial statistics assumptions used for ratemaking, loss reserving and forecasting, as well as company operations.
- Belongs to the Society of Actuaries with the designation of ASA (Associate).

Preferred Qualifications:
- Has a strong understanding of the application of research to major business and strategy questions
- Knowledge of health care industry dynamics and trends
- Ability to manage large projects and to oversee multiple projects at the same time
- Thorough knowledge of actuarial methodologies and their applications to business problems.
- Regularly contributes to the development of new actuarial techniques and work standards.
- Strong understanding of and ability to think through causal relationships
- Very familiar with the internal and external statistical plans and sources of data, and the use of spreadsheet applications.
]]> Wed, 18 Apr 2012 16:00:00 GMT 2359522-Atlanta-Accounting-Finance-and-Actuarial-Services
Essential Functions:
- Receives, triages, and responds to telephone calls from members requiring medical and nursing advice by assessing the patient's problem utilizing approved guidelines, directing access to care to include emerent care, urgent care, routine and same day appointments
- Communicates to physician, HCT or modjules, member calls requiring physician involvement, intervention, or follow-up by the physician, HCT, or modules
- Provides nursing care to patients within his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, and develop, implement and evaluate a nursing plan of care. O.C.G.A. 43-26-3(8).
- Assesses and triages patients presenting to the health care setting, including unscheduled patients, emergencies and others.
- Evaluates emergency situations and initiates appropriate nursing interventions. Leads the nursing response to medical emergencies.
- Monitors electronic messaging and email related to patient and provider requests and inquires. Manages the messages as appropriate or triages to physician or others as needed.
- Assesses patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.
- Conducts outgoing telephone calls to patients requiring follow up care and preventative outreach.
- Accurately documents patient data, actions, interventions and patient response according to established guidelines and policies.
- Leads or participates in quality improvement activities and/or initiatives.
- Responds effectively to member / patient concerns.
- Serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
- Completes other department-specific procedures and nursing care within scope of practice and skill.

Qualifications:

Basic Qualifications:
- Associates degree.
- Current licensure as a Registered Professional Nurse in the State of Georgia.
- Current Basic Life Support (BLS) certification.
- A minimum of 2years of current experience.

Preferred Qualifications:
- BSN degree.
- A minimum of 2 years experience within a defined area.
- Telephone triage experience
- Cardiac background]]> Tue, 17 Apr 2012 16:00:00 GMT 2277264-Duluth-Nursing-Licensed Essential Functions:
- Provides daily oversight of staff performance and assures efficient patient flow. Prepares and coordinates daily work assignments for staff ensuring appropriate staffing coverage at all times.
- Provides direct patient care, as needed, modeling and teaching standards for highest quality care to other staff members. Partners with manager and /or practitioner to provide leadership in emergency situations.
- Reports significant operational issues that arise in the clinical area to the clinical manager. Ensures team members are aware of any changes that affect daily patient care processes.
- Assists in developing and coordinating in-service programs for patient care staff in collaboration with clinical educators and other resources. Collaborates with physicians, clinical manager, clinical educator, and others to evaluate staff education / training needs. Engages in opportunities to develop or enhance personal leadership skills.
- Values diversity, fostering respect, appreciation, and inclusion of diversity within the team and in the delivery of culturally sensitive care.
- May assume designated supervisory functions and tasks in absence of clinical manager.
- Assists the clinical manager in the process of interviewing, hiring, orienting, and evaluating of all assigned staff. Assists in planning, scheduling, and implementing staff orientation to assigned clinical area.
- Evaluates the system by which patient care is delivered and implements and/or recommends appropriate changes and innovations in nursing practice.
- Provides feedback and assists clinical manager in evaluation of staff performance on a regular basis.
- Provides leadership to ensure the team meets or exceeds regional patient satisfaction targets and promotes on-going improvement.
- Addresses member concerns or needs and attempts to resolve while the member is in the office or on the phone.
- Monitors competency of all staff members and addresses any issues to ensure safe, effective patient care and service.
- Ensures staff support and compliance with team processes designed to meet or exceed regional and HEDIS quality targets. Implements any needed changes to ensure continuous improvement.
- Assists with QI monitoring and collection of data in collaboration with clinical manager.
- Ensures staff knowledge and monitors compliance with universal precautions, infection control, quality assurance, regulatory standards, and quality of service standards and policies for assigned clinical area. Responsible for ensuring exam rooms, treatment rooms, and waiting area are maintained in conformance with regional, facility, and regulatory standards.
- Ensures proper inventory levels of clinical and pharmaceutical supplies are maintained and that security and storage precautions are observed.
- Provides input during the development cycle of team budget. Assists clinical manager in monitoring of team budget. Promotes financial and budget understanding and ownership among team members.


Qualifications:

Basic Qualifications:
- Current Georgia RN License
- Current BLS certification
- Three years of nursing experience, preferably in the specialty of the assigned area
- Two years of demonstrated strong leadership and organizational skills
- Demonstrated effective interpersonal skills and communication skills
- Complete a Customer Service Assessment
Preferred Qualifications:
- BSN
- Supervisory experience
- Ambulatory Care experience
- Customer service aptitude demonstrated through Customer Service Assessment
]]> Mon, 16 Apr 2012 16:00:00 GMT 2355493-Atlanta-Nursing-Licensed
Essential Functions:
- Bachelor's degree or equivalent education and years of experience
- A minimum of 1 year of direct experience in managed health care, marketing, insurance or related field
- Demonstrated ability to manage multiple priorities working in a fast paced environment under intense deadlines
- Strong customer service skills required to communicate effectively with internal customers and managers
- Intermediate level MS Word and Excel mandatory

Qualifications:

Basic Qualifications:
- Bachelor's degree or equivalent education and years of experience.
-A minimum of 1year of direct experience in managed health care, marketing, insurance or related field.
- Demonstrated ability to manage multiple priorities working in a fast paced environment under intense deadlines.
- Strong customer service skills required to communicate effectively with internal customers and managers.
- Intermediate level MS Word and Excel mandatory.

Preferred Qualifications:
- A minimum of 1 year of medical terminology or coding experience
- A minimum of 1year ofdata entry experience
- Previous experience with database management, writing reports/data queries.]]> Mon, 16 Apr 2012 16:00:00 GMT 2355500-Atlanta-Sales-and-Marketing
Essential Functions:
- Coordinate, lead, and monitor the core functions of the Regional Audit Program for coding and revenue cycle compliance to include ensuring that the day-to-day work functions are appropriately allocated and addressed. Participate in the implementation of Incident-To billing services and facilitate the coding and revenue compliance functions such as documentation and coding guideline verification, training program development and go-live support fro both clinical and non-clinical medical office staff.
- Lead new initiatives related to internalization of services to ensure that all compliance requirements are met and that the appropriate technical support is provided for each implementation.
- Organize and facilitate the distribution of Regional Audit Program audits, collate results, analyze findings, assist in the preparation of written audit reports complete with findings and recommendations. Communicate reports to the Coding and Revenue Cycle Compliance Manager and others as appropriate/requested.
- Address any identified trends, patterns, or system issues that may contribute to claims, coding, provider contracting, and revenue cycle deficiencies. Update and present recommendations to Coding and Revenue Cycle Compliance Manager and other affected functional areas as appropriated/requested.
- Developing, implementing and completing corrective action plans for all noted deficiencies
- Ensure that all reviews and audits are based on the most current federal regulatory requirements and coding and documentation guidelines
- Regularly collaborate with peers within regional HIMS, Claims, Appeals, Member Services, National Medicare Finance (NMF), Medicare Operations, Medicare Compliance, Clinical Affairs, Professional Development and Provider Contracting departments to assure integration of the coding and revenue compliance program into operations as well as communication of findings, report on trends and patterns, and avoid redundancy of the work effort
- Conduct education and training of staff members and other functional areas related to the core functions of the Coding and Revenue Cycle program or as identified by the Coding and Revenue Cycle Compliance Manager
- Serve as a subject matter expert (SME) for coding, documentation and revenue cycle concerns within the region
- Lead the coordination of both internal and external audit work as necessary



Qualifications:

Basic Qualifications:
- Bachelor's Degree or a combination of equivalent related education and work experience
- Five or more years experience in the coding field including or in addition to experience as a coding auditor. Additional experience in reimbursement and/or compliance functions will be valuable
- Three to five (3-5) years of reimbursement and/or revenue cycle experience
- A minimum of five years coding and/or auditing experience at all coding levels including facility inpatient, outpatient, and professional services as well as three years of project management or related experience
- Experience must include work opportunities that have allowed for the evolution of a strong coding and/or auditing background relating to core functional area of the Coding and Revenue Cycle Program outlined above.
- Demonstrated ability to provide effective statistical analysis and analytical problem solving
- Strong working knowledge of the critical elements of the auditing process
- Very strong computer skills including use of Microsoft Office Suite of Products and other software programs to manage audit data
- Demonstrated ability to communicate clearly and effectively with a wide variety of individuals at all levels of the organization
- Well-developed oral and written communication skills for representation of clear, concise results of completed audit/monitor
- Knowledge of health insurance laws and regulations required
- Requires in-depth knowledge of ICD-9-CM and CPT-4 Coding systems and knowledge of HCPCS Level II coding system and APC/ASC coding systems
- Working knowledge of medical terminology, disease processes, and pharmacology
- Ability to adapt to different work environments and to communicate effectively with verbally and in writing with a wide range of health care professionals including clinicians, managers, and coders
- Some travel required
- Credential as a Certified Coding Specialist (CCS), Certified Coding Specialist-Physician and/or Certified Professional Coder (CPC) is required
- Credential as a Certified Healthcare Compliance (CHC) professional (or within two years of hire)

Preferred Qualifications:
- Bachelor's Degree in Health Information Management Systems or a related field
- Certification through the American Health Information Management Association as a Certified Coding Specialist; CCS or RHIT (Registered Health Information Technician) or RHIA (Registered Health Information Administrator)
]]> Mon, 16 Apr 2012 16:00:00 GMT 2355422-Atlanta-Compliance,-Privacy,-and-Regulatory Essential Functions:
- Lead team in defining system policies and procedures.
- Leads team setting priorities and managing customer expectations in conjunction with Benefits Systems Manager.
- Responsible for managing system concerns for the assigned system project team and end users.
- Consults with downstream stakeholders on issues pertinent to assigned application (Product Development, Sales/AM, PBO, EOC, Medicare, etc.).
- Responsible for ensuring all desk commitments and service level agreements are met in a timely and accurate manner.
- Responsible for identifying and managing application errors and system enhancement requests along with Analyst II.
- Prepare for and participates in design, build and implementation sessions for assigned applications.
- Responsible for coordinating testing of assigned system, including any configurations, customizations, and new releases, prior to production implementation in conjunction with Analyst II.
- Monitor issue logs for assigned system and working with Integration and Quality Analyst for opportunities to create efficiency or to increase training.
- Perform other duties as assigned. Will be required to be on call or on site during periods of system cutover (including weekends and off hours).
- Models and reinforces ethical behavior in self and others in accordance to the Principles of Responsibility; adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; show consistency in words and actions; follows through on commitments.


Qualifications:

Basic Qualifications:
- Bachelor's degree or equivalent related experience.
- Certification in or working toward certification in system assigned (where certification programs exist).
- Minimum of 4 years of experience in managed health care, self funding, health insurance or related field.
-Minimum of 2years of claims, medical terminology or coding experience.
- Ability to handle multiple tasks and meet strict deadlines.
- Demonstrate interpersonal, team development and collaboration work skills .
- Demonstrates sound judgment, organizational, planning and controlling skills .
- Displays proficiency in MS Word and Excel intermediate level mandatory. MS PowerPoint and Access, Paradox, or other database tool desirable.
Preferred Qualifications:
- Prior team lead, supervisory or management background.
- Prior project management experience desirable.
]]> Mon, 16 Apr 2012 16:00:00 GMT 2355478-Atlanta-Sales-and-Marketing Essential Functions:
- Performs Ultrasound Examinations
- Documents patient assessment and history
- Provides patient education
- Operates computer and ultrasound equipment for image production and documentation
- Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity
- Performs quality control measures for the purpose of ensuring optimal images
- Enters and properly completes all patient information including exam charges and supplies into the Radiology Information System (RIS).
- Prepares films for interpretation by the radiologist in an accurate and timely manner
- Exhibits flexibility and adaptability to unique needs of the department and respond appropriately.
- Communicate abnormal situations to proper sources in a way that facilitates resolution and/or tracking
- Actively engages other health care providers (radiologist, surgeons, specialist, and mammographers) to ensure quality, continuity and appropriateness of care
- Follows department procedures/processes/policies
- Practices safety measures in radiography by adhering to all governing regulations
- Follows universal precautions, infection control guidelines and sterile technique
- Complies with all governing regulations
- Stocks and cleans exam rooms/work areas
- Other duties as assigned
- Applies the profession's code of ethics in all aspects of practice

Qualifications:

Basic Qualifications:
- Graduate of AMA approved Ultrasonography Program
- ARDMS registration
- BCLS
- One (1) year experience in Ultrasonography a minimum (will only accept new graduates from KPGA affiliated ultrasound program educational institutions)
- Complete a Customer Service Assessment
- Basic PC (keyboarding & navigation) skills
Preferred Qualifications:
- Two years experience in Ultrasonography preferred.
- Customer service aptitude demonstrated through Customer Service Assessment]]> Wed, 11 Apr 2012 16:00:00 GMT 2342862-Atlanta-Imaging-and-Radiology
Essential Functions:
- Performs general pharmacist duties including compounding and dispensing drugs and medicines; reviewing prescriptions to identify overdoses and potentially toxic compounds, bottling and packaging prepared compounds and maintaining records of legend and controlled substances.
- Provides Pharmaceutical Care for our members including prospective, concurrent and retrospective drug utilization review, screening for drug allergies, monitoring interactions and duplications, following-up with physicians as appropriate, and counseling patients.
- Interacts and consults with physicians and associate providers when necessary to improve quality of care and improve value; educates physicians and associate providers regarding cost effective therapy and drug utilization goals (e.g., target drug programs and formulary).
- In conjunction with Pharmacy Manager orients and instructs new pharmacy personnel regarding departmental policies and procedures. Provides drug-related training for pharmacy and other Health Plan employees and providers.
- Participates in patient education programs and coordinates the development of educational materials as appropriate.
- Maintains efficient inventory control and purchasing habits.
- Serves members in a friendly, courteous and expeditious manner, which promotes member satisfaction and retention.
- Partners with clinical pharmacists in medical office.


Qualifications:

Basic Qualifications:
- BS and Graduate of Accredited School of Pharmacy.
- Current GA Pharmacy license in good standing.
- Current Basic Life Support (BLS) certification from the American Heart Association.
- Knowledge of formulary systems, inventory control systems, cash control and budgetary procedures for a high volume pharmacy.
- Ability to deal pleasantly and effectively with medical staff and patients.
- Ability to lift and carry a minimum of 15 pounds.
- Complete a Customer Service Assessment.

Preferred Qualifications:
- Customer service aptitude demonstrated through Customer Service Assessment.]]> Tue, 10 Apr 2012 16:00:00 GMT 2339258-Atlanta-Pharmacy
Essential Functions:
- Completes medical records and specialist reports. Conducts conversations with patients and integrates relative data to the electronic record.
- Assists in managing patient flow, concerns and information
- Pre-assesses patient by reviewing history, collecting current information and appropriate vital signs. Documents in the medical record according to guidelines (e.g., hearing, vision, blood pressure)
- Prepares room and patient for practitioner encounter
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner
- Resolves patient concerns promptly
- Participates in process of interviewing, selection, orientation and training of new team members
- Maintains department Quality Improvement standards
- Daily cleaning and restocking of exam rooms with Quality Improvement Logs check off


Qualifications:

Basic Qualifications:
- High School diploma or GED.
- AAMA or AMT Certification required.
- American Heart Association BLS certification required.

Preferred Qualifications:
- Customer service aptitude demonstrated through Customer Service Assessment.]]> Tue, 10 Apr 2012 16:00:00 GMT 2039167-Atlanta-Patient-Care-Services-Non-RN Essential Functions:
- Performs Ultrasound Examinations
- Documents patient assessment and history
- Provides patient education
- Operates computer and ultrasound equipment for image production and documentation
- Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity
- Performs quality control measures for the purpose of ensuring optimal images
- Enters and properly completes all patient information including exam charges and supplies into the Radiology Information System (RIS).
- Prepares films for interpretation by the radiologist in an accurate and timely manner
- Exhibits flexibility and adaptability to unique needs of the department and respond appropriately.
- Communicate abnormal situations to proper sources in a way that facilitates resolution and/or tracking
- Actively engages other health care providers (radiologist, surgeons, specialist, and mammographers) to ensure quality, continuity and appropriateness of care
- Follows department procedures/processes/policies
- Practices safety measures in radiography by adhering to all governing regulations
- Follows universal precautions, infection control guidelines and sterile technique
- Complies with all governing regulations
- Stocks and cleans exam rooms/work areas
- Other duties as assigned
- Applies the profession's code of ethics in all aspects of practice

Qualifications:

Basic Qualifications:
- Graduate of AMA approved Ultrasonography Program
- ARDMS registration
- BCLS
- One (1) year experience in Ultrasonography a minimum (will only accept new graduates from KPGA affiliated ultrasound program educational institutions)
- Complete a Customer Service Assessment
- Basic PC (keyboarding & navigation) skills
Preferred Qualifications:
- Two years experience in Ultrasonography preferred.
- Customer service aptitude demonstrated through Customer Service Assessment]]> Mon, 09 Apr 2012 16:00:00 GMT 2334578-Jonesboro-Imaging-and-Radiology
Essential Functions:
- Review all documentation related to the payment. Where appropriate, negotiate and coordinate efforts with vendors, materials management personnel and other departments in order to resolve any problem relating to delinquent or disputed reimbursements while striving to maintain satisfactory relationships with all parties involved.
- Appraise payment processes that are inefficient or invalid, ascertain best practices and collaborate with the Team Leader/Auditor and Manager to facilitate process improvement. Report performance issues to the Team Leader/Auditor or Manager. Provide, advise and report on cost containment.
- Advise and instruct internal and external customers on discrepancies, incomplete, or incorrect documentation. Emphasize the need to adhere to the invoice authorization and payment related regulations.
- Counsel and offer training to the Kaiser Supervisors/Managers relating to company policies and procedures, Accounting Principles, State and Federal regulations, Kaiser contracts and Sarbanes Oxley and internal controls/compliance policies. Establish a working relationship, and work with the Supervisors/Managers to streamline processes and reach mutually beneficial outcomes that comply with internal and external rules, regulations, and policies.
- Identify errors arising from transmission errors for new EDI vendors, alert the appropriate parties involved, and establish and execute an appropriate corrective action to correct the current problem and offer a preventive solution to avoid similar issues in the future.
- Process invoice entry transactions according to departmental protocols and guidelines. Maintain acceptable productivity standards by consistently meeting or exceeding the invoice entry requirements. Maintain acceptable accuracy levels to meet or exceed department standard. Maintain and resolve EDI transactions on a daily/weekly basis. Maintain professional knowledge of the job responsibilities and desk organization according to departmental standards.
- Report any vendor/department performance issues to the Sr. Coordinator.
- Responsible for processing all T & E reports for the Region. This process requires detailed auditing of all expenses made and determine the validity of the purchase. Must verify all account codes, calculations, and sign-off/approval signatures.
- Administer collection of open vendor credits on inactive accounts.
- Maintain professional knowledge of all Company Policies and Procedures, Federal and State regulations and Accounting principles.
- Maintain professional knowledge of the DOA Authorization, Lotus Notes and Microsoft Excel. Execute team objectives to include process improvements, problem resolution, training, and sharing expertise and innovative practices.

Qualifications:

Basic Qualifications:
- Associate Degree or equivalent combination of education and experience
- Thorough knowledge of accounting principles
- Thorough knowledge of IRS 1099 regulations
- Thorough knowledge of State of Georgia use tax laws
- Thorough knowledge of all phases of Accounts Payable practice
- 3 years Accounts Payable (invoice) payment processing in high volume department must include experience in processing purchase order related invoices
- Monthly accrual processing
- Experience with multi company, multi location and multiple cost centers

Preferred Qualifications:
- Georgia State tax laws
- College level accounting courses
- 5 years computerized AP in large organization
- Large volume of expense report processing
- Certified Accounts Payable Associate (must be obtained after employment)
]]> Mon, 09 Apr 2012 16:00:00 GMT 2131371-Atlanta-Accounting-Finance-and-Actuarial-Services Essential Functions:
- Prepares patient for exams by reviewing history, collecting current information and appropriate vital signs, documenting in the medical record according to guidelines (e.g., hearing, vision, blood pressure)
- Provides intervention ordered by practitioner (e.g., medication, dressings, specimen collections, irrigations, suture removals, and IVs) and documents patient response
- Prepares room and equipment for procedures and assist physician as needed
- Initiates interventions and health education according to prevention guidelines
- Assist with monitoring and management of patient and physician electronic messages as delegated by the RN and within scope of practice
- Educates patient and provides preparation materials for diagnostic studies according to guidelines
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner
- Effectively provides prevention, early intervention and ongoing health education for panel, patient and family
- Resolves patient concerns promptly
- Participates in process of interviewing, selection, orientation and training of new team members
- Participates emergency care as necessary and as directed by physician and registered nurse.
- Maintains department Quality Improvement standards


Qualifications:

Basic Qualifications:
- High School diploma or GED
- Current Georgia LPN License
- American Heart Association BLS certification
- Complete a Customer Service Assessment
Preferred Qualifications:
- Health care experience
- Customer service aptitude demonstrated through Customer Service Assessment
]]> Wed, 04 Apr 2012 16:00:00 GMT 2325042-Atlanta-Nursing-Licensed
Essential Functions:
- All laboratory duties delegated by the Medical Director
- Leadingthe day-to-day operations of the vascular laboratory
- Providinginput into the long-range clinical and administrative operations of the Vascular Laboratory
- Ensuring all activities are conducted in accordance within standards as well as regulatory, legal, and accreditation agency requirements
- Assures the provision of quality patient care services and efficient operations
- Monitoring of supplies
- Maintain equipment to assure conformance with specific operational standards. Maintain equipment in working order, making minor adjustments and repairs, perform routine cleaning and preventive maintenance, and report any equipment malfunction to supervisor and/or medical director
- Develop and implement quality assurance programs relating to calibration and maintenance of equipment. Coordinate maintenance personnel, cleaning services, and vendor visits
- Develop safety, training courses for equipment operators
- Responsible for coordinating information systems data management activities
- Evaluates studies performed in the Vascular Laboratory and provides additional technical education as needed
- Performs vascular examinations:
- Assess patient's condition/information and determine the appropriateness of procedures to be performed as required by the Intersociety Commission for the Accreditation of Vascular Laboratories and to establish medical necessity as mandated by HCFA
- Evaluate patients for the presence or absence, severity and location of peripheral vascular disease by selecting the most effective procedure(s) from an array of anatomic, hemodynamic and physiologic procedures including duplex scanning, plethysmography, doppler ultrasound, pressure measurements and active or passive hyperemic challenge
- Record test results and report the results to the physician upon completion of testing. Document and prepare patient records for review and interpretation by physician, including the selection, recording, cross-referencing of significant or representative studies. Prepare a complete and accurate written report for subsequent review and signature of the medical director or his/her designee
- Maintain confidentiality of patients, employees, and related activities. Participate in quality improvement activities: evaluate procedure results for technical quality and accuracy; maintain appropriate logs, files, and records


Qualifications:

Basic Qualifications:
- Registered Vascular Technologist (RVT)
- Registered Vascular Specialist (RVS)
- Registered Technologist Vascular Sonography [RT(VS)]
-Minimum of 3years of clinical experience in peripheral vascular imaging to include:
Vascular Laboratory Testing Areas Minimum Number of Cases
1. Carotid duplex ultrasound 100 cases
2. Transcranial Doppler 100 cases
3. Peripheral arterial physiologic 100 cases tests (e.g., extremity pressures,
4. Doppler waveforms, exercise testing, reactive hyperemia)
5. Peripheral arterial duplex 100 cases
6. Ultrasound
7. Venous duplex ultrasound 100 cases
8. Visceral vascular duplex 75 cases
- Current CPR certification

Preferred Qualifications:
- Preferred experience in setting up new vascular programs to include accreditation
]]> Wed, 04 Apr 2012 16:00:00 GMT 2325037-Atlanta-Imaging-and-Radiology Essential Functions:
- Basic knowledge of the disease process, coordination of multidisciplinary care, high level of judgment, ability to interpret data received, coordinate and integrate information and communicate medical issues with physicians. Directs, initiates, and implements patient care plan based on established protocols for the respective specialties of Pain Management, General Surgery, Ophthalmology and Gastroenterology. Collaborates with practitioners, nurses, patients and families.
- Intravenous catheter care, central line care, medication administration, cardiac monitoring, continuous VS assessment. May be required to work in Prep/Recovery or Procedure Room.
- Assist physicians in the performance of medical procedures, venipuncture, patient and family education, emergency care of procedural suite patients and patient follow-up.
- Monitors and evaluates patient condition and response to procedure and sedation during procedure and post procedures.
- Administers Conscious Sedation i.e., Demerol, Versed, Fentanyl IV Push. Will also monitor patients receiving Propofol.
- Assess side effects of treatment and identifies additional health problems that may require medical attention.
- Reviews laboratory data for abnormal or unusual results.
- Confers with the physician as needed based on the medical status of the patient.
- Documents patient information in the medical record.
- Provides emotional counseling and ongoing support to patients and their families in matters relating to the pre and post operative care of Specialty procedures, surgical intervention, the prognosis, and follow up care as needed.
- Work closely with the medical, nursing, and ancillary staff of the institution to provide quality and safe care. Continuity between AAC, CDU and specialty services is emphasized.
- Acts as liaison with the nursing and medical staff when outpatients are admitted to the hospital.
- Maintenance of records pertaining to patient care.
- Continuing education: is required and will be determined by each Specialty Clinical Supervisor.
- Float as necessary to the other CMC Procedural Suite.


Qualifications:

Basic Qualifications:
- Current Georgia RN License. Associate's degree in nursing.
- Basic life support (BLS) certification required (infection control and fire and safety courses) and ACLS certification is required within six months of employment.
- 3 years of RN clinical nursing experience.
- 1 year of experience in Conscious Sedation and/or 2 years experience in critical care.
- Complete a Customer Service Assessment
Preferred Qualifications:
- BS in Nursing preferred.
- Membership in critical care nursing organizations and the achievement of nursing certification preferred.
- Customer service aptitude demonstrated through Customer Service Assessment.
]]> Mon, 02 Apr 2012 16:00:00 GMT 2316752-Georgia-Nursing-Licensed Essential Functions:
- Receives, triages, and responds to telephone calls from members requiring medical and nursing advice by assessing the patient's problem utilizing approved guidelines. Directs access to care to include emergent care, urgent care, routine and same day appointments. Follow-up and self home care are based on outcomes of nursing assessment. Documents all calls according to established standards.
- Communicates to physician, Health Care Teams (HCT) or modules: member calls requiring physician involvement, intervention, or follow-up by the physician, HCT, or modules.
- Provides instruction and education on health maintenance and disease prevention utilizing appropriate guidelines.
- Responds to emergencies according to Call Center and organizational policies and procedures.
- Documents calls regarding lab results in accordance with established work flow
- Instructs the patient or caller to call back if interventions discussed are not helpful or if additional signs and/or symptoms develop. Ensures caller understands and accepts advice/recommendations given.
- Contributes to the development of guidelines, procedures, patient education, and training as assigned.
- Participates in peer review and quality improvement and committee functions as assigned.
- Understands, interprets and acts on a variety of statistical measurement of individual and call center performance. Self-directs own work based on analysis of statistics of self-performance.
- Is proactive in identifying ways Kaiser Permanente can improve customer service. Works in collaboration with other Kaiser Permanente departments.
- Recommends changes to the information systems to improve quality and speed of response to customers and ease-of-use for call center personnel.
- Demonstrates progressive proficiency with the utilization of available computer technology.


Qualifications:

Basic Qualifications:
- Current RN licensure in the State of Georgia
- Maintain current CPR certification
- Basic keyboarding skills
- Three to five years of current experience as an RN in a clinical setting.
Preferred Qualifications:
- One year of experience in emergency, critical care or ambulatory telephone triage nursing strongly preferred.
- BSN preferred
- Working knowledge of CRT and PC preferred
]]> Sun, 01 Apr 2012 16:00:00 GMT 2316721-Atlanta-Nursing-Licensed
Essential Functions:
- Performs general pharmacist duties including compounding and dispensing drugs and medicines; reviewing prescriptions to identify overdoses and potentially toxic compounds, bottling and packaging prepared compounds and maintaining records of legend and controlled substances.
- Provides Pharmaceutical Care for our members including prospective, concurrent and retrospective drug utilization review, screening for drug allergies, monitoring interactions and duplications, following-up with physicians as appropriate, and counseling patients.
- Interacts and consults with physicians and associate providers when necessary to improve quality of care and improve value; educates physicians and associate providers regarding cost effective therapy and drug utilization goals (e.g., target drug programs and formulary).
- In conjunction with Pharmacy Manager orients and instructs new pharmacy personnel regarding departmental policies and procedures. Provides drug-related training for pharmacy and other Health Plan employees and providers.
- Participates in patient education programs and coordinates the development of educational materials as appropriate.
- Maintains efficient inventory control and purchasing habits.
- Serves members in a friendly, courteous and expeditious manner, which promotes member satisfaction and retention.
- Partners with clinical pharmacists in medical office.


Qualifications:

Basic Qualifications:
- BS and Graduate of Accredited School of Pharmacy.
- Current GA Pharmacy license in good standing.
- Current BLS.
- Knowledge of formulary systems, inventory control systems, cash control and budgetary procedures for a high volume pharmacy.
- Ability to deal pleasantly and effectively with medical staff and patients.
- Ability to lift and carry a minimum of 15 pounds.
- Complete a Customer Service Assessment.

Preferred Qualifications:
- Customer service aptitude demonstrated through Customer Service Assessment.]]> Sat, 31 Mar 2012 16:00:00 GMT 2311313-Georgia-Pharmacy
Consulting & Collaboration
Establishes and maintains collaborative, results oriented working relationships executive sponsors, business owners, partners and other key stakeholders.
Delivers presentations to executive sponsors and other key stakeholders; communicates complex information in a simple and compelling way, so that key stakeholders take action based on the results
Consults with executive sponsors, business owners and other key stakeholders to develop and manage project charter/working agreements.
Facilitates project/initiative team meetings to drive effective strategic planning, decision making, problem solving and conflict management.
Develop and management change management and communication plans to drive effective human change.
Strategic Thinking & Business Acumen
Demonstrates strong business acumen and healthcare industry expertise; understands organizational environment and impact on project initiative success.
Develops business cases and cost benefit analysis for assigned projects/initiatives.
Partners with business owners to develop project/initiative strategies, goals and metrics; manages outcome based scoreboards for projects/initiatives.
Demonstrates strong analytical skills; understands and uses data to drive decision making.
Identifies and shares best practices.
Project Management
Develop and execute project plans, budgets, and deliverable/responsibility matrices.
Identify needed resources, define roles and responsibilities, and arrange for assignments of key project participants.
Balance schedules, scope and resources, renegotiating with sponsor as necessary, and performing variance analysis.
Reports on task and deliverable completions and budget expenditures, and communicates critical paths and mitigates risks to implementation; elevate issues as appropriate to ensure timely resolution of barriers.

Qualifications:

Minimum Qualifications
-Bachelor's Degree or equivalent combination of education and experience.
-Outstanding consulting, facilitation and collaboration skills.
-Excellent strategic thinking and business acumen.
-Five (5) years of project management experience.
-Five (5) years of project leadership and/or management experience; demonstrated leadership ability, particularly as a collaborator and strong partner in shared leadership roles.
-Demonstrated ability to determine the key business issues and to develop appropriate action plans from multi-disciplinary perspectives,
-Experience working with senior level managers.
-Knowledge of health care operations, including primary care, specialty and ancillary services

Preferred Qualifications
Two (2) years of experience in the healthcare industry.
Two (2) years of change management experience.
Master's Degree or equivalent combination of education and experience in Accounting, Finance, Business, Health Care or Public Administration.
]]> Wed, 21 Mar 2012 16:00:00 GMT 2288573-Atlanta-Health-care-and-Hospital-Operations The Financial Analyst is responsible for modeling (developing forecasts, budgets and multi-year plans), analyzing and reporting financial and operational results. They will assist with developing business cases, and will support operation and capital planning activities.

Essential Functions:
- Prepares annual plan/budget (s), monthly forecast(s) and multi-year forecasts taking into account changes in tactical and strategic plans, operations, contracts trends, etc. Maintains FP&A's budgeting system
- Provides financial/analytical support to key constituents throughout the organization
- Identifies, analyzes and tracks trends that impact financial performance (e.g., new/changed product offerings, utilization and operations)
- Prepares business cases including financial, operation and economic analysis


Qualifications:

Basic Qualifications:
- Bachelors Degree in Accounting, Finance, Economics or related field
- One to three years of financial analytical experience
- Computer literacy with proficiency in Microsoft Office Applications (e.g., Excel, Access) and SQL or other relational database tools
- Excellent communication skills both verbal and written
- Excellent problem-solving skills and teamwork abilities
- Demonstrated ability to multi-task and meet deadlines
- Must be a self-starter and have excellent follow-through skills
- Ability to handle changing priorities
- Detail-oriented

Preferred Qualifications:
- Knowledge of health care industry (e.g., health delivery, health insurance)
]]> Thu, 15 Mar 2012 16:00:00 GMT 2270901-Atlanta-Accounting-Finance-and-Actuarial-Services
Essential Functions
- Provide analytical services to coordinating analysts and multiple project teams, facilitate large / region-wide / national requests and oversee all data and submission issues related to the Quality/Patient Safety, Population Health/QRM/HIMS departments.
- Acts as a coach / mentor for Project Managers, Senior Analysts, Analysts and/or Data Delivery Specialists. Position may also include a supervisory role over a minimum of (1) staff person from Senior Analyst, Analyst or Data Delivery Specialist positions.
- Serve as a clinical, including DxCG and ETG, data Subject Matter Expert (SME) to consult with business owners on departmental operations and the data used to support operations.
- Support departments and interdisciplinary groups by facilitating the acquisition of data and information needed to drive Regional and operational decision making and process improvements.
- Actively participate as a project team member as required (for Quality Workgroup or other strategic initiatives).
- Oversee and ultimately assign activities to obtain, analyze, organize and interpret data into actionable recommendations and conclusions.
- Facilitate report production or data process development.
- Assists in information systems development including the design and management of data sources.
- Assist in distribution of report deliverables including intranet web postings for easy client access.
- Document business learning's and actively work to share knowledge across analyst pool.
- Identify and communicate data gaps in the organization.
- Maintains a broad spectrum of knowledge regarding business processes and the underlying systems and data sources that support these processes.
- Project management role as assigned which includes developing a project workplan that identifies the process, work steps, assigned individuals and timeframes. Scope of project can be as large as Lead role in HEDIS reporting and external audit preparation; a project that impacts organization across all Clinical Departments in terms of NCQA Accreditation and clinical performance quality improvement efforts.
- Master complex software packages to perform SQL interface programming as well as relational query writing across data sets. Knowledge of database design within data warehouse as well as other data sources should be applied to improve data processing efficiencies.
- Demonstrate experience with consolidating data in a cross functional environment (i.e. membership; claims; lab; etc. ).

Qualifications:

Basic Qualifications
- Bachelor's Degree required in business, statistical, accounting, management or related field; OR (5) years of equivalent experience in project management / organizational management in a health care provider or payer organization.
- Academic or relevant work experience to strongly demonstrate leadership, organization and project management.
- Must have in-depth familiarity with the corporate data environment / data warehouse structure. Use of relational databases and end-user tools (e.g. SQL language) to develop interfaces that support executive information requirements valuable to Senior Management, Chiefs of Service, department managers, and supervisor.
- 5 Years experience managing data analysis functions within a comparable organization.
- Experience in managing multiple requests and directing the work of others.
- Proficient in computer word processing and data analytics tools such as Cognos, Paradox or similar database.

Preferred Qualifications
- Master's Degree from accredited university / college in IT, business, statistical, accounting, management or related field plus (4) years experience in data analysis in a health care provider or payer organization.
- Technical training on data analysis applications.
- Health Care delivery or managed care experience.
- Experience in Business Intelligence Tools such as SAS (or related) or in coding and using SQL is preferred but not required.]]> Thu, 15 Mar 2012 16:00:00 GMT 2270859-Atlanta-Quality-Assurance,-Utilization-Review,-or-Case-Management Essential Functions:
- Schedules, reschedules, and/or verifies patient appointments.
- Interpretation services for non English-speaking members
- Responds to member questions and concerns, and acts as an advocate for their service, needs, and interests within Kaiser Permanente, resolving issues at the lowest possible level.
- Educates members on proper use of Health Plan systems and facilities.
- Appropriately transfers and introduces returned telephone calls to providers and medical office modules.
- Refers provider sick calls to scheduling Supervisor or a member of the call center management team.
- Notifies patients of appointments and/or scheduling changes by telephone or mail.
- Verifies member and benefit eligibility, creates medical record numbers as appropriate.
- Confirms patient appointment for next day, as appropriate.
- Receives/sends messages from/to hearing-impaired members via TDD equipment.
- Maintains confidentiality of patient's medical record and demographic information.
- Verifies and updates member demographics as appropriate during telephone encounter, per guidelines.
- May collect cumulative data and statistics; may enter data into automated systems.
- Assist in training and orienting new or less experienced staff, as directed.
- Serve as resource person to co-workers by answering procedure questions and assisting problem solving.
- Understands individual and call center performance. Is proactive about responding to self-performance measures.
- May participate in special projects, studies, or other activities from time to time, as directed.
- Proactively identify ways Kaiser Permanente could improve customer service; work in collaboration with other Kaiser Permanente department.
- Other duties related to this role as assigned.

Qualifications:

Basic Qualifications:
- High school diploma or equivalent
- Formal training and/or certification in interpretation and/or must pass the Qualified Bilingual Status Level 1 assessment. (Will be given during the screening process)
- One (1) year experience in a similar customer service position which included data entry and high volume phone duties
- Bilingual and bicultural in Spanish, Vietnamese, Japanese, Chinese, or Indian
- Working knowledge of PC
- Ability to communicate effectively and courteously on the telephone.
- Ability to effectively interact and negotiate with diverse work units at all organizational levels
- Demonstrated analytical and problem-solving skills
Preferred Qualifications:
- Knowledge of medical terminology
- Appointment-setting experience in a clinical setting or health care service role]]> Wed, 14 Mar 2012 16:00:00 GMT 2262441-Atlanta-Customer-Services Essential Functions:
- Schedules, reschedules, and/or verifies patient appointments.
- Interpretation services for non English-speaking members
- Responds to member questions and concerns, and acts as an advocate for their service, needs, and interests within Kaiser Permanente, resolving issues at the lowest possible level.
- Educates members on proper use of Health Plan systems and facilities.
- Appropriately transfers and introduces returned telephone calls to providers and medical office modules.
- Refers provider sick calls to scheduling Supervisor or a member of the call center management team.
- Notifies patients of appointments and/or scheduling changes by telephone or mail.
- Verifies member and benefit eligibility, creates medical record numbers as appropriate.
- Confirms patient appointment for next day, as appropriate.
- Receives/sends messages from/to hearing-impaired members via TDD equipment.
- Maintains confidentiality of patient's medical record and demographic information.
- Verifies and updates member demographics as appropriate during telephone encounter, per guidelines.
- May collect cumulative data and statistics; may enter data into automated systems.
- Assist in training and orienting new or less experienced staff, as directed.
- Serve as resource person to co-workers by answering procedure questions and assisting problem solving.
- Understands individual and call center performance. Is proactive about responding to self-performance measures.
- May participate in special projects, studies, or other activities from time to time, as directed.
- Proactively identify ways Kaiser Permanente could improve customer service; work in collaboration with other Kaiser Permanente department.
- Other duties related to this role as assigned.

Qualifications:

Basic Qualifications:
- High school diploma or equivalent
- Formal training and/or certification in interpretation and/or must pass the Qualified Bilingual Status Level 1 assessment. (Will be given during the screening process)
- One (1) year experience in a similar customer service position which included data entry and high volume phone duties
- Bilingual and bicultural in Spanish, Vietnamese, Japanese, Chinese, or Indian
- Working knowledge of PC
- Ability to communicate effectively and courteously on the telephone.
- Ability to effectively interact and negotiate with diverse work units at all organizational levels
- Demonstrated analytical and problem-solving skills
Preferred Qualifications:
- Knowledge of medical terminology
- Appointment-setting experience in a clinical setting or health care service role]]> Wed, 14 Mar 2012 16:00:00 GMT 2262440-Atlanta-Customer-Services Essential Functions:
- Schedules, reschedules, and/or verifies patient appointments.
- Interpretation services for non English-speaking members
- Responds to member questions and concerns, and acts as an advocate for their service, needs, and interests within Kaiser Permanente, resolving issues at the lowest possible level.
- Educates members on proper use of Health Plan systems and facilities.
- Appropriately transfers and introduces returned telephone calls to providers and medical office modules.
- Refers provider sick calls to scheduling Supervisor or a member of the call center management team.
- Notifies patients of appointments and/or scheduling changes by telephone or mail.
- Verifies member and benefit eligibility, creates medical record numbers as appropriate.
- Confirms patient appointment for next day, as appropriate.
- Receives/sends messages from/to hearing-impaired members via TDD equipment.
- Maintains confidentiality of patient's medical record and demographic information.
- Verifies and updates member demographics as appropriate during telephone encounter, per guidelines.
- May collect cumulative data and statistics; may enter data into automated systems.
- Assist in training and orienting new or less experienced staff, as directed.
- Serve as resource person to co-workers by answering procedure questions and assisting problem solving.
- Understands individual and call center performance. Is proactive about responding to self-performance measures.
- May participate in special projects, studies, or other activities from time to time, as directed.
- Proactively identify ways Kaiser Permanente could improve customer service; work in collaboration with other Kaiser Permanente department.
- Other duties related to this role as assigned.

Qualifications:

Basic Qualifications:
- High school diploma or equivalent
- Formal training and/or certification in interpretation and/or must pass the Qualified Bilingual Status Level 1 assessment. (Will be given during the screening process)
- One (1) year experience in a similar customer service position which included data entry and high volume phone duties
- Bilingual and bicultural in Spanish, Vietnamese, Japanese, Chinese, or Indian
- Working knowledge of PC
- Ability to communicate effectively and courteously on the telephone.
- Ability to effectively interact and negotiate with diverse work units at all organizational levels
- Demonstrated analytical and problem-solving skills
Preferred Qualifications:
- Knowledge of medical terminology
- Appointment-setting experience in a clinical setting or health care service role]]> Wed, 14 Mar 2012 16:00:00 GMT 2262416-Atlanta-Customer-Services
Essential Functions:
- Completes medical records and specialist reports. Conducts conversations with patients and integrates relative data to the electronic record.
- Assists in managing patient flow, concerns and information
- Pre-assesses patient by reviewing history, collecting current information and appropriate vital signs. Documents in the medical record according to guidelines (e.g., hearing, vision, blood pressure)
- Prepares room and patient for practitioner encounter
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner
- Resolves patient concerns promptly
- Participates in process of interviewing, selection, orientation and training of new team members
- Maintains department Quality Improvement standards
- Daily cleaning and restocking of exam rooms with Quality Improvement Logs check off


Qualifications:

Basic Qualifications:
- High School diploma or GED.
- AAMA or AMT Certification required.
- American Heart Association BLS certification required.

Preferred Qualifications:
- Customer service aptitude demonstrated through Customer Service Assessment.]]> Mon, 12 Mar 2012 16:00:00 GMT 2256823-Georgia-Patient-Care-Services-Non-RN Essential Functions:
The nurse's responsibilities include, but are not limited to, chemotherapy administration, blood product administration, intravenous catheter care, central line care, medication administration, assisting physicians in the performance of medical procedures, venipuncture, therapeutic phlebotomy, patient and family education, emergency care of oncology patients, patient follow-up and scheduling of procedures.
- Monitors and evaluates patient condition and response to treatment.
- Administers chemotherapy.
- Assesses the side effects of treatment and identifies additional health problems that may require medical attention.
- Reviews laboratory data for abnormal or unusual results.
- Confers with the physician as needed based on the medical status of the patient.
- Initiates consultations with other health-related personnel (dietician, social services, mental health, etc.).
- Ensures that appropriate follow-up and testing are performed (makes clinic appointments, contacts patients who miss clinic appointments, etc.).
- Documents patient information in the medical record. Experience with EMR is preferred but not required.
- Provides emotional counseling and ongoing support to patients and their families in matters relating to the course of therapy, the status of the disease, the prognosis, and home management.
- The nurse works closely with the medical, nursing, and ancillary staff of the institution to provide quality and safe care. Continuity between inpatient and outpatient services is emphasized.
- Acts as liaison with the nursing and medical staff when outpatients are admitted to the hospital. Follows the hospital course of these patients, providing counseling and emotional support as needed.
- The nurse is responsible for the maintenance of records pertaining to patient care.
- Continuing education is required and the nurse will attend a minimum of one oncology conference per year. Basic life support, infection control, and fire and safety courses are also required.
- Membership in oncology nursing organizations and the achievement of oncology nursing certification is encouraged.

Qualifications:

Basic Qualifications:
- Current Georgia R.N. Licensure
- Current BLS Certification
- Current ONS Provider Certification with two years of clinical nursing experience in an inpatient or outpatient setting.

Preferred Qualifications:
- B.S. in Nursing preferred.
- Two year Oncology Infusion experience with ONS certification.
- Experience in medical triage and medical office, outpatient, critical care, oncology, or emergency department setting preferred.
]]> Mon, 12 Mar 2012 16:00:00 GMT 2256791-Georgia-Nursing-Licensed
Essential Functions:
- Prepares patient for exams by reviewing history, collecting current information and appropriate vital signs, documenting in the medical record according to guidelines (e.g., hearing, vision, blood pressure).
- Provides intervention ordered by practitioner (e.g., medication, dressings, specimen collections, irrigations, suture removals, and IVs) and documents patient response.
- Prepares room and equipment for procedures and assist physician as needed.
- Initiates interventions and health education according to prevention guidelines.
- Assist with monitoring and management of patient and physician electronic messages as delegated by the RN and within scope of practice.
- Educates patient and provides preparation materials for diagnostic studies according to guidelines.
- Schedules appointments for patients with lab, radiology, consultants and follow-up appointments as ordered by practitioner.
- Effectively provides prevention, early intervention and ongoing health education for panel, patient and family.
- Resolves patient concerns promptly.
- Participates in process of interviewing, selection, orientation and training of new team members.
- Participates emergency care as necessary and as directed by physician and registered nurse.
- Maintains department Quality Improvement standards.


Qualifications:

Basic Qualifications:
- High School diploma or GED.
- Current Georgia LPN License.
- American Heart Association BLS certification required.

Preferred Qualifications:
- Complete a Customer Service Assessment.]]> Mon, 20 Feb 2012 14:00:00 GMT 2183110-Georgia-Nursing-Licensed
Essential Functions:
- Performs requested laboratory tests and special analysis, such as proficiency testing, correlation studies or other, according to established laboratory and Medical Office policies and procedures.
- Prioritizes laboratory testing and other duties appropriately to assure optimal efficiency and timely reporting of laboratory results according to policy standards.
- Utilizes quality control procedures according to established procedures and takes appropriate action for 'Out of Control' results. Documents QC appropriately. Recognizes trends, bias, shifts or other unexpected patterns and takes appropriate action.
- Performs calibration or calibration verification as needed.
- Operates and maintains equipment. Performs routine safety checks and preventive maintenance on instruments according to procedures and manufacturer's recommendations on a consistent, timely basis to insure optimal operation and minimal downtime.
- Recognizes when any component of the testing system is not performing optimally and performs troubleshooting procedures as warranted on equipment, reagents and procedures in an efficient manner that maintains testing schedules.
- Refers problems beyond his/her scope of practice to Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Receives electronic and manual orders for tests to be performed.
- Receives and/or obtains specimens, assisting with collections when the workload warrants.
- Assumes responsibility for assuring collection of adequate and acceptable samples for analysis.
- Responsible of timely release of patient results.
- Communicates with reference lab to confirm results, specimen disposition and to order supplies.
- Exercises independent judgment in determining whether test results are released, repeated or referred for review. Consults with Supervisor/Manager, Assistant Supervisor or Medical Technologist II when necessary.
- Assists with workload recording and inventory control.
- Responsible for monitoring and resolving pending lists per policy.
- Responds appropriately to provider and clinical staff inquiries.
- Supports clinical point of care testing by facilitating issue resolution.
- Participates in department/facility meetings, conference calls, continuing education/in-services.
- Participates in orientation and training of new employees.
- Makes recommendations for improvements to the Supervisor/Manager or Assistant Supervisor.
- Assumes responsibility for day to day operations of laboratory, including directing and supporting the front desk, collections and accessioning areas, in absence of Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Participates in state/internal inspections, prepared to answer questions or produce documents.
- Responsible for compliance with information communicated in weekly laboratory newsletters.


Qualifications:

Basic Qualifications:
- Bachelor's degree and/or MT Registration or equivalent documentation from the state of Georgia.
- MT registration from ASCP, AMT, or NCA or documentation that the state of Georgia considers them qualified to work as a MT in the state of Georgia.
- American Heart Association BLS Certification.
- 1 year of post registration MT experience.
- Able to work independently.
- Able to demonstrate customer service aptitude through customer service assessment and/or history.
- Able to demonstrate good interpersonal skills i.e., history of positive working relationships.
- Able to demonstrate dependability i.e., history of punctuality and good attendance.

Preferred Qualifications:
- Bachelor's degree in Medical Technology or related health science.]]> Tue, 14 Feb 2012 14:00:00 GMT 2172008-Georgia-Laboratory
Essential Functions:
- Performs requested laboratory tests and special analysis, such as proficiency testing, correlation studies or other, according to established laboratory and Medical Office policies and procedures.
- Prioritizes laboratory testing and other duties appropriately to assure optimal efficiency and timely reporting of laboratory results according to policy standards.
- Utilizes quality control procedures according to established procedures and takes appropriate action for 'Out of Control' results. Documents QC appropriately. Recognizes trends, bias, shifts or other unexpected patterns and takes appropriate action.
- Performs calibration or calibration verification as needed.
- Operates and maintains equipment. Performs routine safety checks and preventive maintenance on instruments according to procedures and manufacturer's recommendations on a consistent, timely basis to insure optimal operation and minimal downtime.
- Recognizes when any component of the testing system is not performing optimally and performs troubleshooting procedures as warranted on equipment, reagents and procedures in an efficient manner that maintains testing schedules.
- Refers problems beyond his/her scope of practice to Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Receives electronic and manual orders for tests to be performed.
- Receives and/or obtains specimens, assisting with collections when the workload warrants.
- Assumes responsibility for assuring collection of adequate and acceptable samples for analysis.
- Responsible of timely release of patient results.
- Communicates with reference lab to confirm results, specimen disposition and to order supplies.
- Exercises independent judgment in determining whether test results are released, repeated or referred for review. Consults with Supervisor/Manager, Assistant Supervisor or Medical Technologist II when necessary.
- Assists with workload recording and inventory control.
- Responsible for monitoring and resolving pending lists per policy.
- Responds appropriately to provider and clinical staff inquiries.
- Supports clinical point of care testing by facilitating issue resolution.
- Participates in department/facility meetings, conference calls, continuing education/in-services.
- Participates in orientation and training of new employees.
- Makes recommendations for improvements to the Supervisor/Manager or Assistant Supervisor.
- Assumes responsibility for day to day operations of laboratory, including directing and supporting the front desk, collections and accessioning areas, in absence of Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Participates in state/internal inspections, prepared to answer questions or produce documents.
- Responsible for compliance with information communicated in weekly laboratory newsletters.


Qualifications:

Basic Qualifications:
- Bachelor's degree and/or MT Registration or equivalent documentation from the state of Georgia.
- MT registration from ASCP, AMT, or NCA or documentation that the state of Georgia considers them qualified to work as a MT in the state of Georgia.
- American Heart Association BLS Certification.
- 1 year of post registration MT experience.
- Able to work independently.
- Able to demonstrate customer service aptitude through customer service assessment and/or history.
- Able to demonstrate good interpersonal skills i.e., history of positive working relationships.
- Able to demonstrate dependability i.e., history of punctuality and good attendance.

Preferred Qualifications:
- Bachelor's degree in Medical Technology or related health science.]]> Mon, 13 Feb 2012 14:00:00 GMT 2169471-Atlanta-Laboratory
Essential Functions:
- Performs requested laboratory tests and special analysis, such as proficiency testing, correlation studies or other, according to established laboratory and Medical Office policies and procedures.
- Prioritizes laboratory testing and other duties appropriately to assure optimal efficiency and timely reporting of laboratory results according to policy standards.
- Utilizes quality control procedures according to established procedures and takes appropriate action for 'Out of Control' results. Documents QC appropriately. Recognizes trends, bias, shifts or other unexpected patterns and takes appropriate action.
- Performs calibration or calibration verification as needed.
- Operates and maintains equipment. Performs routine safety checks and preventive maintenance on instruments according to procedures and manufacturer's recommendations on a consistent, timely basis to insure optimal operation and minimal downtime.
- Recognizes when any component of the testing system is not performing optimally and performs troubleshooting procedures as warranted on equipment, reagents and procedures in an efficient manner that maintains testing schedules.
- Refers problems beyond his/her scope of practice to Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Receives electronic and manual orders for tests to be performed.
- Receives and/or obtains specimens, assisting with collections when the workload warrants.
- Assumes responsibility for assuring collection of adequate and acceptable samples for analysis.
- Responsible of timely release of patient results.
- Communicates with reference lab to confirm results, specimen disposition and to order supplies.
- Exercises independent judgment in determining whether test results are released, repeated or referred for review. Consults with Supervisor/Manager, Assistant Supervisor or Medical Technologist II when necessary.
- Assists with workload recording and inventory control.
- Responsible for monitoring and resolving pending lists per policy.
- Responds appropriately to provider and clinical staff inquiries.
- Supports clinical point of care testing by facilitating issue resolution.
- Participates in department/facility meetings, conference calls, continuing education/in-services.
- Participates in orientation and training of new employees.
- Makes recommendations for improvements to the Supervisor/Manager or Assistant Supervisor.
- Assumes responsibility for day to day operations of laboratory, including directing and supporting the front desk, collections and accessioning areas, in absence of Supervisor/Manager, Assistant Supervisor or Medical Technologist II.
- Participates in state/internal inspections, prepared to answer questions or produce documents.
- Responsible for compliance with information communicated in weekly laboratory newsletters.


Qualifications:

Basic Qualifications:
- Bachelor's degree and/or MT Registration or equivalent documentation from the state of Georgia.
- MT registration from ASCP, AMT, or NCA or documentation that the state of Georgia considers them qualified to work as a MT in the state of Georgia.
- American Heart Association BLS Certification.
- 1 year of post registration MT experience.
- Able to work independently.
- Able to demonstrate customer service aptitude through customer service assessment and/or history.
- Able to demonstrate good interpersonal skills i.e., history of positive working relationships.
- Able to demonstrate dependability i.e., history of punctuality and good attendance.

Preferred Qualifications:
- Bachelor's degree in Medical Technology or related health science.]]> Mon, 30 Jan 2012 14:00:00 GMT 2134505-Georgia-Laboratory
Essential Functions:
- Provides nursing care to patients within his/her scope of practice, utilizing the nursing process to assess the health status, establish a nursing diagnosis, establish nursing goals to meet health care needs, and develop, implement and evaluate a nursing plan of care. O.C.G.A. 43-26-3(8). Nursing care will involve both ACC and CDU patients.
- Assesses and triages patients presenting to the ACC/CDU health care setting, including unscheduled patients, emergencies and others.
- Provides care for patients of varying age and acuity including AMI, multiple injuries, CVA, GYN emergencies and other medical/surgical conditions.
- Performs a traige assessment, determines acuity, and implements an individual plan of care.
- Evaluates emergency situations and initiates appropriate nursing interventions. Leads the nursing response to medical emergencies.
-Ensures the readiness of the Health Care Team members to respond to emergencies, including equipment and staff knowledge and skill.
- Monitors patient and work flows, directs other clinical support staff in the delivery of patient care.
- Monitors electronic messaging and email related to patient and provider requests and inquires. Manages the messages as appropriate or triages to physician or others as needed.
- Initiates and monitors IV therapy, administration of medications and other nursing procedures as ordered by the physician or associate practitioner. Assists with procedures and monitors patients' response during and after the procedure.
- Assesses patient and family health education needs, provides health teaching and counseling and evaluates effectiveness of the education process.
- Conducts outgoing telephone calls to patients requiring follow up care and preventative outreach.
- Accurately documents patient data, actions, interventions and patient response according to established guidelines and policies.
- Leads or participates in quality improvement activities and/or initiatives.
- Responds effectively to member / patient concerns.
- Serves as an advocate for the patient. Facilitates transitions and coordination of care across the continuum.
- Serves as a role model for quality and service and as a resource, coach and mentor for other members of the Health Care Team.
- Completes other department-specific procedures and nursing care within scope of practice and skill.
- Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures.
- Your access to protected health information (PHI) will be limited to the minimum necessary required to effectively perform your job.
- Maintains advanced assessment skills for a variety of emergent and non-emergent conditions.
- May perform other duties as assigned.

Qualifications:

Basic Qualifications:
- Associates Degree.
- Graduate of NLN-accredited School of Nursing.
- Current licensure as a Registered Professional Nurse in the State of Georgia.
- Current Basic Life Support (BLS) certification.
- Must have ACLS certification from the American Heart Association within six months of hire.
- Must have PALS certification from the American Heart Association within twelve months of hire.
-2 years ofrecent experience in an Emergency Department and /or CriticalCare Unit (ICU,L/D, PACU) or Urgent Care facility.
- 3 years experience as an RN.

Preferred Qualifications:
- BSN degree.
- 2 + years of current experience in an Emergency Department and /or CriticalCare Unit (ICU,L/D, PACU) or Urgent Care facility.
-ACLS certification from the American Heart Association.
-PALS certification from the American Heart Association.
]]> Wed, 25 Jan 2012 14:00:00 GMT 2124646-Georgia-Nursing-Licensed Essential Functions:
- Receives, triages, and responds to telephone calls from members requiring medical and nursing advice by assessing the patient's problem utilizing approved guidelines. Directs access to care to include emergent care, urgent care, routine and same day appointments. Follow-up and self home care are based on outcomes of nursing assessment. Documents all calls according to established standards.
- Communicates to physician, Health Care Teams (HCT) or modules: member calls requiring physician involvement, intervention, or follow-up by the physician, HCT, or modules.
- Provides instruction and education on health maintenance and disease prevention utilizing appropriate guidelines.
- Responds to emergencies according to Call Center and organizational policies and procedures.
- Documents calls regarding lab results in accordance with established work flow
- Instructs the patient or caller to call back if interventions discussed are not helpful or if additional signs and/or symptoms develop. Ensures caller understands and accepts advice/recommendations given.
- Contributes to the development of guidelines, procedures, patient education, and training as assigned.
- Participates in peer review and quality improvement and committee functions as assigned.
- Understands, interprets and acts on a variety of statistical measurement of individual and call center performance. Self-directs own work based on analysis of statistics of self-performance.
- Is proactive in identifying ways Kaiser Permanente can improve customer service. Works in collaboration with other Kaiser Permanente departments.
- Recommends changes to the information systems to improve quality and speed of response to customers and ease-of-use for call center personnel.
- Demonstrates progressive proficiency with the utilization of available computer technology.


Qualifications:

Basic Qualifications:
- Current RN licensure in the State of Georgia
- Maintain current CPR certification
- Basic keyboarding skills
- Three to five years of current experience as an RN in a clinical setting.
Preferred Qualifications:
- One year of experience in emergency, critical care or ambulatory telephone triage nursing strongly preferred.
- BSN preferred
- Working knowledge of CRT and PC preferred
]]> Tue, 06 Dec 2011 14:00:00 GMT 2008676-Atlanta-Nursing-Licensed Essential Functions:
- Performs mammography exams
- Documents patient assessment and history
- Provides patient education
- Operates computer and mammography equipment for image production and documentation
- Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity
- Performs quality control measures for the purpose of ensuring optimal images
- Enters and properly completes all patient information including exam charges and supplies into the Radiology Information System (RIS).
- Prepares films for interpretation by the radiologist in an accurate and timely manner
- Exhibits flexibility and adaptability to unique needs of the department and respond appropriately.
- Communicate abnormal situations to proper sources in a way that facilitates resolution and/or tracking
- Actively engages other health care providers (radiologist, surgeons, specialist, sonographers) to ensure quality, continuity and appropriateness of care.
- Follows department procedures/processes/policies
- Practices safety measures in radiography by adhering to all governing regulations
- Follows universal precautions, infection control guidelines and sterile technique
- Complies with all governing regulations
- Stocks and cleans exam rooms/work areas
- Other duties as assigned
- Applies the profession's code of ethics in all aspects of practice

Qualifications:

Basic Qualifications:
- ARRT Radio logic Technologist registration AND ARRT Mammography registration. Registry eligible to take the mammography examination, providing the employee obtains registration within one (1) year (this only applies to existing employees completing in-house mammography training).
- BCLS
- One (1) year experience as a Radiologic Technologist required.
- Basic Knowledge of MQSA and ACR guidelines
- Basic Knowledge of Mammography Quality Control and Quality Assurance
- General knowledge of policies and procedures for the delivery of healthcare services.
- Basic PC (keyboarding & navigation) skills
- Complete a Customer Service Assessment
Preferred Qualifications:
- Two (2) years experience as a Radiologic Technologist preferred
- Customer service aptitude demonstrated through Customer Service Assessment]]> Wed, 30 Nov 2011 14:00:00 GMT 1994584-Atlanta-Imaging-and-Radiology Essential Functions:
- Performs mammography exams
- Documents patient assessment and history
- Provides patient education
- Operates computer and mammography equipment for image production and documentation
- Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity
- Performs quality control measures for the purpose of ensuring optimal images
- Enters and properly completes all patient information including exam charges and supplies into the Radiology Information System (RIS).
- Prepares films for interpretation by the radiologist in an accurate and timely manner
- Exhibits flexibility and adaptability to unique needs of the department and respond appropriately.
- Communicate abnormal situations to proper sources in a way that facilitates resolution and/or tracking
- Actively engages other health care providers (radiologist, surgeons, specialist, sonographers) to ensure quality, continuity and appropriateness of care.
- Follows department procedures/processes/policies
- Practices safety measures in radiography by adhering to all governing regulations
- Follows universal precautions, infection control guidelines and sterile technique
- Complies with all governing regulations
- Stocks and cleans exam rooms/work areas
- Other duties as assigned
- Applies the profession's code of ethics in all aspects of practice

Qualifications:

Basic Qualifications:
- ARRT Radio logic Technologist registration AND ARRT Mammography registration. Registry eligible to take the mammography examination, providing the employee obtains registration within one (1) year (this only applies to existing employees completing in-house mammography training).
- BCLS
- One (1) year experience as a Radiologic Technologist required.
- Basic Knowledge of MQSA and ACR guidelines
- Basic Knowledge of Mammography Quality Control and Quality Assurance
- General knowledge of policies and procedures for the delivery of healthcare services.
- Basic PC (keyboarding & navigation) skills
- Complete a Customer Service Assessment
Preferred Qualifications:
- Two (2) years experience as a Radiologic Technologist preferred
- Customer service aptitude demonstrated through Customer Service Assessment]]> Mon, 28 Nov 2011 14:00:00 GMT 1892221-Duluth-Imaging-and-Radiology
Essential Functions:
- Specific patient care responsibilities may include: Assessing medication regimens, obtaining medication histories, enrolling patients into clinical service area, counseling and educating patients and/or caregivers regarding drug therapy and disease management (at office visit or phone visit), coordinating drug therapy with home health care services and/or practitioners, notifying patients regarding dosage adjustments, scheduling lab follow-up appointments, designing appropriate drug treatment plans for patients, compliance with TSPMG practice guidelines and KPGA drug therapy management protocols, managing adverse events and drug interactions, using computerized pharmacy databases for patient tracking and documentation, and generating consultations to practitioners or notes for medical record entry.
- Provides pharmaceutical care for members including prospective, concurrent and retrospective drug utilization review, screening for drug allergies, monitoring interactions and duplications, following-up with physicians as appropriate, and counseling patients. Interacts and consults with practitioners when necessary to improve quality of care and improve value; educates practitioners regarding cost effective therapy and drug utilization goals (e.g. preferred drug, formulary and drug promotion).
- Develops and/or maintains a clinical pharmacy practice site, e.g., Ambulatory Medicine, anticoagulation, Growth Factor management, Pharmacy Cardiac Risk Service, Medication Therapy Management, New Member Consults, Infectious Disease, Hepatitis C clinic, Chronic Kidney Disease, Oncology and/or Hospital based clinical pharmacy services
- Assists practitioners and administration to ensure high quality of care in specific pharmacotherapeutic areas, e.g. those related to HEDIS measures, clinic services and initiatives.
- Monitors physician drug utilization practices to identify, implement and evaluate effective techniques to favorably influence prescribing (e.g. target drug programs, practice variation surveillance, consistent reporting to physicians).
- Provides drug information to health care practitioners, pharmacists, medical office staff and members. Leveraging pertinent computer data to influence prescribing practice and patient intervention.
- Develops and presents continuing education programs and staff development in-services for practitioners, pharmacists and other medical office staff.
- Assists with development, monitoring, and reporting of medication usage evaluation (MUE) criteria when necessary.
- Assists with surveillance and reporting of adverse drug reactions.
- Tracks and reports quality improvement activities related to clinical pharmacy services periodically to Assistant manager.
- Apprises the assistant manager regarding drug education and promotional program goals, activities and progress.
- Precepts pharmacy students.
- Assists in the educational and professional development of pharmacy practice resident.
-Comprehend and utilize all policies and procedures and standing orders for the clinical service area within which you are practicing.
- Developes and/or maintains and adheres to clinical practice standing orders, drug therapy management protocols and guidelines as required. - Provides training and mentoring to new and currentclinical staff in areas of expertise. Serves as a resource to existing staff.
- Performes activities as necessary to ensure clinical activities within the service area are in accordance with current practice standards and serves as subject matter expert to existing clinical staff.
- Consistantly supports compliance and the Principles of responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the oraganization,a cting with ethics and integrity, reporting non-compliance and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable) Kaiser Permanente'spolicies and procedures.

- Your access to protected health information (PHI) wil be limited to the minimum necessary required to effectively perform your job.
- May perform other duties assigned.
- In addition to defined technical requirements, you will be accountable for consistently demonstrating service behaviors and principles defined by Kaiser Permanente Service Quality Credo, the KP Promise and specific departmental/organizational initiatives. You will also be accountable to consistently demonstrate the knowledge, skills, abilities and behaviors necessary to provide superior and culturally sensitive service to each other, to our members and to purchasers, contracted providers and vendors.



Qualifications:

Basic Qualifications:
- Graduation from accredited school of pharmacy with Doctor of Pharmacy degree required.
- Residency and/or fellowship in general clinical pharmacy (e.g. Pharmacy Practice, Managed Care Pharmacy Practice, Primary Care, Ambulatory Care) or appropriate specialty area depending on the scope of the service,or at least 5 years experience providing direct patient care with scope of practice responsibilities and practice setting similar to those required by this position.
- Current license to practice pharmacy in the state of Georgia or the ability to obtain one prior to hire.
- Experience delivering presentations to small and large groups.
- Strong computer skills (use of word processing tools, spreadsheets, databases).
- Direct patient care experience - 'in-patient'/ER

Preferred Qualifications:
- Previous experience in clinical care areas pertinent to positions such as anticoagulation monitoring, chronic disease state management, drug information, provider education, drug utilizationand/or appropriate primary care area preferred (e.g. experience managing chronic disease states for Medication Management CPS).
- Current ACLS]]> Thu, 17 Nov 2011 14:00:00 GMT 1973146-Georgia-Pharmacy
Essential Functions:
- Utilizes assessment skills in performing comprehensive antepartum fetal monitoring testing and ultrasound studies. These techniques include: Non-stress Test (NST), Contraction Stress Test (CST), Acoustic Stimulation, Level III Ultrasound to assess fetal growth and anomaly studies, Doppler Flow Studies and Biophysical Profiles.
- Collaborates with other health care providers in assessing patients' health care needs.
- Assesses and identifies learning needs of patients their significant others.
- Demonstrates an ability to anticipate and prioritize health care management needs and report/record abnormal diagnostic data.
- Assesses educational opportunities for self and participates in educational programs to maintain-quality nursing care.
- Assesses physician referrals for appointments schedules.
- Monitor payroll and non-payroll expenditures to ensure compliance within budgetary guidelines.
- Oversee preparation of timesheets.
- Collaborates with other health care providers in formulating plans for the antepartum patient.
- Prepares patient and significant others for procedures.
- Schedules appointment for antepartum fetal monitoring and ultrasound studies.
- Provides care for the antepartum patient while doing the following procedures: NST, CST, Acoustic Stimulation, Level III Ultrasound, Biophysical Profiles and Doppler Flow Studies.
- Documents results of testing in patients' charts.
- Complies with standards established by accrediting agencies.
- Identifies and interprets physiological and psychological needs of patients and takes appropriate action.

Qualifications:

Basic Qualifications:
- Bachelor's degree in nursing or equivalent combination of education and experience.
- Georgia RN License.
- Registered Diagnostic Medical Sonographer (RDMS) in OB/GYN.
- A minimum of 1 year ofexperience in OB/GYN.
- Familiarity with use and interpretation of quantitative statistical reports and analysis.
- Complete a Customer Service Assessment.
- American Heart Association BLS certification required.

Preferred Qualifications:
- A minimum of 1 year ofexperience in High Risk OB/GYN preferably Maternal Fetal Medicine.
- Word processing software and IRCS mainframe user applications preferred.
- Familiarity with telephones, PCs, queuing theory, forecasting, and scheduling desirable.
- Customer service aptitude demonstrated through Customer Service Assessment.]]> Mon, 25 Jul 2011 16:00:00 GMT 1625311-Atlanta-Nursing-Licensed