Business Operations Database Manager Kaiser Permanente\National Facilities Services Berkeley CA Berkeley, CA
Business Operations Database Manager
Kaiser Permanente/National Facilities Services
Berkeley, CA
Kaiser Permanente is seeking a Business Operations Database Manager to be responsible for management and oversight of business applications related to on-going clinical technology management, facilities management, maintenance and operations and associated staff. This support includes, but is not limited to all phases of system development, implementation, administration and maintenance of both integrated and discrete facilities business applications. These applications typically include computerized maintenance management systems, utility bill processing applications, facility condition assessment databases, and dispatch systems. Responsible for management and oversight of the Computer Aided Facility Management (CAFM) database and staff which includes but is not limited to all phases of system development, implementation, and maintenance of an integrated CAFM system. Serves as key liaison to Service Area and Regional planners regarding the size, quality and configuration of existing facilities. Works with regional administration and users to ensure space needs are properly catalogued and planned. Ensures CAFM database is continuously updated and contains relevant data. Serves as key liaison to Service Area and Regional leaders regarding facilities maintenance and operations performance and metrics. Works with regional administration and users to ensure on-going facilities maintenance operations information requirements are supported. Ensures that all databases are continuously updated and contain relevant data. Develops, implements and administers data quality assurance program. Provides analytic support and special studies to NFS, Regional, and Service Area leadership and staff. Interacts frequently with Regional business leaders, clinical and administrative operations, National Facilities Services (NFS), facilities managers/director, clinical technology managers/directors and contracted consultants.
Essential Functions:
- Responsible for program-wide portfolio-reporting used by regions, service areas, budgeting, financial planning, corporate compliance, etc.
- Serve as the content expert for clinical technology, facilities maintenance and operations data and metrics for facilities performance and condition of Kaiser-owned and leased portfolios (both equipment and facilities).
- Responsible for other special projects and data analyses as assigned.
- Provides overall management and direction to the department, including business case development for alternate business models. When necessary, provides leadership for transition to applications and providers that align with the strategy.
- Serves as primary client contact responsible for filing department and project requirements.
- Sets strategic direction of department and special projects. Provides ongoing leadership, direction, motivation, employee development assessments and other formal supervisory responsibilities.
- Evaluates, selects, and oversees work of consultants and vendors.
- Negotiates fees and business decisions for contracts with consultants, and software vendors. Reviews and approves consultant and contractor invoices for payment.
- Coordinates activities with other NFS unit heads. Responsible for project planning, scheduling, status reporting and departmental budgets. Ensures NFS goals for client service are continuously met.
- Oversee and manage database development activities. Collaborate with service area application users and administrators. Develop and maintain procedures to obtain facilities related data. Manage the gathering of information on construction/renovation projects that impact facilities and clinical technology operations.
- Provide Program-wide performance metrics for both clinical technology and facilities maintenance and operations.
- Provide financial information related to the lifecycle of clinical technology and facilities and that supports decisions.
Qualifications:
Basic Qualifications:
- 8years of business experience within facilities or clinical technology operations, health care design/construction, database administration
- Experience directing a major function within area of expertise and experience in a management/leadership role.
- Proficient in interpretation of operational, architectural and engineering design data.
- Strong analytical/modeling, financial/statistical analysis and database skills required.
- Demonstrated ability to lead teams, interact with senior management, manage and help balance multiple interests, and resolve conflicts.
- Strong interpersonal and oral/written communications skills.
- Requires full knowledge of own area of functional responsibility and working knowledge of construction functions and their interrelationship to commercial contracts, development, change orders and management.
- Ability to manage and train less experienced professionals and to identify and develop applications administration and database skills in assigned function.
- Technical, professional & business knowledge of health care delivery, health care facilities and clinical technology
- Must be able to work in a Labor/Management Partnership environment.
- Bachelor's degree in Business Administration, Finance, Architecture or other related field, or equivalent education and experience.
An individual should have the following core behaviors:
Champions Innovation and Change
Collaborates
Communicates Effectively
Develops Self/Others
Drives for Results
Focuses on the Customer
Takes Accountability
Demonstrates Business Acumen
Exerts Influence
Emotional Intelligence*
Preferred Qualifications:
PMP certification. Project Management Professional (PMI) or other accredited institution.
Six Sigma Black Belt certification
Experience leading a discrete and/or integrated asset management database program preferred.
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