Customer Services jobs in Colorado at Kaiser Permanente

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Job TITLE	Job LOCATION	DATE Posted
Team Manager Cust Service	Denver, Colorado	03/05/2012

Team Manager Cust Service - Denver, CO: Description: Primary responsibilities include: - Managing, monitoring and coaching Customer Service Representatives, handling personnel issues using a team approach. - Acts as a member advocate and shares accountability for successful Contact Center operations. - Ensures that service quality is achieved, interacts as necessary with KP departments to resolve complex problems. - Responsible for adhering to programwide processes and proc...
Reference Code: 125993