Customer Services Jobs

Job Title Location Date Posted
Kaiser Decision Center Ans Svc On CallAurora, CO04/08/2014
Forecasting Specialist Cust Svc California Colorado or MarylandDenver, CO03/20/2014
Financial CounselorBrighton, CO03/05/2014
Sr Case Resolution SpecialistAurora, CO11/23/2013

Recent Kaiser Permanente Jobs

Sr Case Resolution Specialist - Aurora, CO
Description: Receives responds, resolves & documents written & electronic member correspondence & performs service recovery to include member, regulatory & senior leadership complaints in accordance w/ applicable regulatory requirements, external laws & accreditation standards. Makes members/patients & their needs a primary focus of one's actions; develops & sustains productive member/patient relationships. Actively seeks information ...
Reference Code: 216307
Financial Counselor - Brighton, CO
Description: Represents 3 positions Under direct supervision, provides financial counseling to members in a personal interview to create a payer source for Inpatient & Outpatient self-pay accounts. Identifies potential Third Party liability, Compensation, Commercial, COB & Government programs. Verifies coverage, eligibility, pre-authorization, billing addresses & assists with collection of patient liability. Initiates payment plans as...
Reference Code: 212675
Forecasting Specialist Cust Svc California Colorado or Maryland - Denver, CO
Description: The Forecasting Specialist is responsible to ensure client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Accountable for producing accurate annual, quarterly, monthly and daily volume and staffing forecasts for all lines of business. Responsible for adjusting historical intraday interval performance spikes and dips, caused by p...
Reference Code: 225098

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