Customer Services Jobs

Job Title Location Date Posted
Medical Recept\Patient CareLafayette, CO08/27/2014
Team ManagerDenver, CO08/26/2014
Call Center Service Associate On CallAurora, CO08/22/2014
Manager Customer CareAurora, CO08/20/2014
Referral Processor IIAurora, CO08/13/2014

Recent Kaiser Permanente Jobs

Call Center Service Associate On Call - Aurora, CO
Description: Job Number: 274261 **Represents 30 On-Call** Receives incoming phone calls from patients, records appointment information, transfers calls to appropriate personnel/departments according to protocol, and otherwise facilitates scheduling appointments for medical services. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Uses regional guid...
Reference Code: 274261
Manager Customer Care - Aurora, CO
Description: Job Number: 271290 Supervises and coordinators the daily activities of the Customer Care team located in medical offices across the region. Analyzes processes and procedures and develops and presents recommendations for improving team effectiveness and efficiency in the services provided. Ensures customer care representatives are providing a high level of direct customer service, assisting members or potential members wit...
Reference Code: 271290
Team Manager - Denver, CO
Description: Job Number: 266970 Performs planning and direction setting. Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate. Jointly responsible for the daily operations in order to develop and maintain a superior call center or membership service center. Lead the business processes...
Reference Code: 266970

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