Customer Services Jobs

Job Title Location Date Posted
Call Center Service AssociateAurora, CO09/19/2014
Patient RepresentativeLafayette, CO09/17/2014
Complex Case Resolution SpecialistAurora, CO09/03/2014
Medical Recept\Patient CareLafayette, CO08/27/2014

Recent Kaiser Permanente Jobs

Complex Case Resolution Specialist - Aurora, CO
Description: Job Number: 282968 Manages complex complaint cases from initial receipt through the final resolution of the member / provider issue. This includes the intake process, discovery, internal and external communication, resolution and all requisite documentation. Complex cases include those received from the Department of Insurance (DOI), Better Business Bureau (BBB), Center for Medicare and Medicaid Services (CMS) Complaints ...
Reference Code: 282968
Patient Representative - Lafayette, CO
Description: Job Number: 274472 The patient representative acts as a liaison between Kaiser Permanente and the member to assist members in resolving a wide variety of issues and questions related to Health Plan benefits, eligibility, service concerns, billing, and payment. Follows through and ensures that members- concerns are fully addressed to their highest level of satisfaction. Uses critical thinking and problem-solving to resolve...
Reference Code: 274472
Medical Recept\Patient Care - Lafayette, CO
Description: Job Number: 280969 Under direct supervision, performs a variety of clericaland reception duties for a patient care department, including scheduling appointments for services, according to practice, protocol and/or established procedures. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/pat...
Reference Code: 280969

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