Customer Services Jobs

Job Title Location Date Posted
Team ManagerDenver, CO11/23/2015
Customer Service RepresentativeDenver, CO11/23/2015
Call Center Schedule Analyst IntermediateDenver, CO11/20/2015
Sr Business Process SpecialistDenver, CO11/18/2015
Customer Care Rep On CallAurora, CO11/13/2015
Operations Manager Customer Service Northwest RegionDenver, CO10/19/2015
Operations Manager Customer Service California RegionDenver, CO10/19/2015

Recent Kaiser Permanente Jobs

Team Manager - Denver, CO
Description: Performs planning and direction setting.Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate.Jointly responsible for the daily operations in order to develop and maintain a superior call center or membership service center. Lead the business processes. Ensure ...
Reference Code: 410616
Call Center Schedule Analyst Intermediate - Denver, CO
Description: Responsible for creating cost efficient schedules that support forecasted call, KANA email, TTY, language line volumes and other contact center activities in a multi skill, multi site contact center and adhere to region-specific union work rules and labor laws. Maintains CSR skill inventory in workforce management system. Schedules meetings and training as directed. Responsible for creating cost efficient sche...
Reference Code: 423012
Customer Service Representative - Denver, CO
Description: **Represents32 positions** Increase customer satisfaction and retention by providing members, customers, patients, and providers with accurate, consistent, timely, and meaningful information. Build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines. Essential Functions: - Be available to handle member inquiries. Represent Health Plan by answeri...
Reference Code: 428204

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