Customer Services Jobs

Job Title Location Date Posted
Call Center Service Associate On CallAurora, CO06/06/2016
Operations Manager Customer ServiceDenver, CO05/23/2016
Referral Processor II On CallAurora, CO04/26/2016
Referral Processor IIAurora, CO03/18/2016

Recent Kaiser Permanente Jobs

Call Center Service Associate On Call - Aurora, CO
Description: Receives incoming phone calls from patients, records appointment information, transfers calls to appropriate personnel/departments according to protocol, and otherwise facilitates scheduling appointments for medical services. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Uses regional guidelines and protocols to try and m...
Reference Code: 466330
Referral Processor II On Call - Aurora, CO
Description: THIS POSTING REPRESENTS TWO POSITIONS Performs a variety of procedures to process complex outside medical referrals, functions as a liaison, and works independently. Ensures timely accurate processing resulting in making members/patients and their needs a primary focus of one's actions; accurate department processes to ensure quality processing. Considers how timely and accurate referral processing will affect...
Reference Code: 476818
Operations Manager Customer Service - Denver, CO
Description: ***Some Saturdays Required*** Performs planning and direction setting.Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate. Jointly responsible for the daily operations in order to develop and maintain a superior call center or membership service center. Lead ...
Reference Code: 441609

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