http://kpcareers.org/careers/information-technology-jobs en Essential Functions:
- Leads project teams to implement projects & maintains various clinical & business systems to include determining business requirements, practices & workflows
- Performs financial analysis to support the ROI on projects
- May initiate & manage large scale, cross-functional consulting efforts that have initially undefined timeframe & scopeDevelops project plans including defining deliverables, key milestones, & critical paths w/ other teams
- Performs resource requirements planning, creates & coordinates local w/ national implementation schedules, builds & communicates strategic action plans, & manages complex projects
- Develops & provides project presentations for multiple audiences including Executives
- May evaluate software programs, identify problems & design solutions to be submitted to Information Services for resolution
- Plans & supervises the work of project team using professional project management skills
- Provides feedback for reviews
- Documents system requirements & business policies, practices, & procedures
- Acts as a liaison between Clinical Operations, Information Services & all other business units of KP
- Ensure project progress according to project plan & scope
- Challenge the timeline & resource allocation in order to secure timely deliverables
- Manage & communicate w/ stakeholders & ensures that the project is aligned w/ business goals
- Identify & or resolve project team conflicts, resource needs, & requests & escalate issues to management in a timely fashion
- Prepare & present project status & financial impact for management
- Performs all duties w/ minimal oversight
- Ability to adapt to constantly changing & competing priorities in managing a wide range of projects
- Performs other duties as assigned


Qualifications:

Basic Qualifications:
- A minimum of 4 years experience; 2 years in project management plus 2 years experience in Systems Implementation
- Related areas of experience include clinical operations, business, & information systems
- Bachelor's degree in health care, information systems, business, clinical, educational methods or a related field
- 4 years equivalent experience may be substituted for a Bachelor's degree
- Master's degree may substitute for up to 2 years experience
- Lead or co-lead w/ at least 1 project, & must be able to provide examples
- Demonstrated ability to manage multiple cross-functional projects w/ multiple project managers
- Ability to improve situations w/ proactive problem solving skills & solution oriented negotiation skills
- Demonstrated confidence in leadership skillsSignificant verbal, written, & interpersonal communication skills]]> Sun, 20 May 2012 16:00:00 GMT 2444000-Denver-Information-Technology
Help us build the next evolution of health care! Working with the lead mobile developer, you will have a key role in designing, building, testing, deploying and establishing standards for Kaiser Permanente's mobile applications that could reach an audience of over 9 million people. This is a chance to help one of the largest health care providers in America establish a new approach to development in mobile health care applications.

Kaiser Permanente - Mobility Center of Excellence
The MCoE is the team helping Kaiser Permanente change the way health care is delivered. We are creating the mobile experience that brings health care of the doctor's office and into the hands of our members, workforce and clinicians. Our apps will be fun, engaging, easy to use and compel Kaiser Permanente members to be active participants in their own health and the health of their communities.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 5 years of experience in development of new programs/applications or maintaining and/or supporting existing programs/systems.
- Must have experience with deploying apps to the iTunes App Store or Android Market (Google Play). Please provide URLs to or screenshots of examples
- Experience integrating 3rd party source code and/or libraries
- Experience consuming XML and JSON web services
- Must have demonstrated experience in iOS or Android Development. (3 years of experience preferred)
- iOS Developers: Strong knowledge of Objective-C, UIKit and other Cocoa Touch frameworks
- Android Developers: Strong knowledge of Java and Android SDK
- Understand concurrent programming and which thread a given piece of logic should run on
- Must reside in a state where Kaiser Permanente does business
- Strong communication, interpersonal, collaboration and leadership skill
- Excellent problem-solving skills and ability to think logically
- Manage risk and change with an agile approach
- Adept at learning new technologies quickly
-
Preferred Qualifications:

Experience designing web service API intended for mobile apps Use of private app store or OTA distribution BlackBerry or Windows mobile app development Experience with cross-platform mobile development tools Use git and GitHub to manage and share source code Contributing to open source projects on GitHub Involvement in hackathons Experience with Hudson or Jenkins CI server OS X administration
]]> Sun, 20 May 2012 16:00:00 GMT 2444002-Oakland-Information-Technology Essential Functions:
- Designs and enhances databases.
- Designs menu systems that are effective and user-friendly.
- Develops reports with accurate, easy to read, useful information.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications, to enable population measurement, guideline implementation, and evaluation.
- Builds and maintains complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity across multiple databases (internal SAS, DB2, VSAM; external: Adobe, Excel, SAS parsing routines, COBOL).
- Builds sophisticated statistical models and forecasting tools using these databases.
- Defines and frames complex multi-dimensional healthcare issues and develops time tables/processes for decision making.
- Translates needs, issues, and ideas into effective strategies and action plans.
- Formulates specific implementation plans and evaluates the effectiveness of actions/programs implemented.
- Develops creative alternative solutions.
- Works closely with IT and outside partners (and physicians for TPMG departments).
- May coordinate team/project activities and schedules.
- May assist in the determination of goals and priorities with team, clients, or project management sponsors.
- May provide leadership to multi-disciplinary project teams.
- Communicates results/recommendations to project sponsors, clients, and various senior level audiences (including
physicians for TPMG departments).
- Perform other duties as required.
- Job may require supervisory responsibilities.

Kaiser Permanente (KP), with its large and diverse membership base (more than 3.2 million) and comprehensive electronic administrative and clinical databases, provides a unique environment for epidemiological research, and KP's Division of Research (DOR) is known and respected throughout the nation for the quality of our research and our level of productivity. The DOR has an active research program in a variety of areas. This job announcement is for a position that will be based primarily in chronic disease epidemiology (obesity, cardiovascular disease, and diabetes in women).
Experience programming and/or analyzing data in a health related research environment, preferably in epidemiological research, is preferred. Training in quantitative methods, longitudinal data analysis and research and three to five years programming in SAS required. Experience with SQL, macros, AF, and SASGRPH, PROC Report and statistical procedures in SAS preferred. Must have strong analytic and organizational skills, and proven ability to document programs. Experience with macros, AF, and SASGRAPH, PROC MIXED, PROC Report and statistical procedures in SAS in Windows environment preferred. Experience with analytical manipulation and interpretation of large databases required. Typically three or more years of related analytical consulting experience, healthcare experience preferred. Broad familiarity with medical practices, especially population management, process and outcomes measurement. Project management experience strongly preferred. Microsoft Office skills required, and familiarity with statistical applications, is preferred. Interest in scientific content of studies is highly desirable. Must have very strong analytic and critical thinking skills, writing skills, communication skills, consulting skills and ability to work within a team as well as being an independent self-starter. Ability to express complex analytical and technical information to senior management and staff. Must be an independent self-starter.



Qualifications:

Basic Qualifications:
- 3 to 5 years of programming in SAS, SQL, VBA, .net or equivalent statistical analytical programming language.
- Typically 3 or more years of related analytical consulting experience, healthcare experience preferred. Broad familiarity with medical practices, especially population management and process and outcomes measurement.
- Experience with analytical manipulation and interpretation of large databases required.
- Experience with MVS/TSO operating systems required.
- Bachelor of Arts degree in economics, finance, health care administration, public health administration, statistics, mathematics, operations research, or related field required, or equivalent work experience in lieu of a degree. Masters degree preferred.
- Knowledge of JCL strongly preferred.
- Microsoft Office skills required.
- Very strong analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Ability to express complex analytical and technical information to senior management or to audiences with clinical training.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.
- Project management experience strongly preferred.

Other Duties:
Under the guidance of principal investigator (PI), senior biostatistician, and senior analyst, perform sample selection, data management and data analysis for a variety of research studies in women's health and chronic disease epidemiology (obesity, diabetes, cardiovascular risk factors). Specific responsibilities include:

- Apply sample selection criteria for the creation of analytic samples from multiple data files and research databases;
- Define sampling frames and draw samples from Kaiser membership databases and other electronic files. Prepare datasets with repeated measures for individuals to be used to analyze the longitudinal datasets.
- Designs and enhances databases. Designs menu systems that are effective and user-friendly for generating reports. Develops reports with accurate, easy to read, useful information. Designs and generates tracking and monitoring tools;
- Develop and maintain research databases that incorporate data from disparate sources, including Kaiser Permanente electronic databases, medical charts, laboratory results, in-person interviews, and existing databases from multi-center studies. Perform on-going data management tasks to ensure integrity of study datasets, and development of tracking system for participants;
- Builds and maintains complex statistical SAS routines using macros, vendor software, and software written by self and others. Tests and maintains data integrity across multiple databases (internal SAS, DB2, VSAM; external: Adobe, Excel, SAS parsing routines). Builds sophisticated statistical models and tools using these databases.
- Assist PI and project manager in interfacing with DOR IT department regarding IT needs of study team;
- May coordinate team/project activities and schedules. May assist in the determination of goals and priorities with team, collaborators, or project management sponsors. May provide leadership to multi-disciplinary project teams.
- Conduct statistical analyses to examine study hypotheses and summarize results of analyses in tables and reports, including preparing sections of manuscripts for publication in scientific, peer-reviewed literature.

NOTE: This position is expected to continue for 3 years pending continuation of grant/contract.
]]> Sun, 20 May 2012 16:00:00 GMT 668024-Oakland-Information-Technology
The PM will represent projects regularly to executive leadership, and must have solid communication skills and the ability to convey strategic value of technical projects to business. Most projects within Information Security are national, so the ability to work with teams across regions is required. This requires presenting to executive leadership at a regional level, and getting buy in from regional IT representatives. Communication skills are key in this environment, so the ability to develop communications plans and execute them is very important.

In addition, the PM will need to work with the team on continuous team and individual improvement, as we mature our PMO, and be ready and willing to teach and mentor as needed with our staff. Further training in security may be required, so any successful PM will be required to learn and certify in security as the need arises.

Project managers in Information Security also manage the finances around their projects. Complete competence in financial forecasting, tracking, and reporting is required. A grasp, at all times, of the financial status of your project is required.

Information Security utilizes Microsoft Project Server and SharePoint. A successful PM is required to have experience with SharePoint, and have an expert level understanding of both MS Project, and the MS Office Suite.

Finally, a successful PM in Information Security must be professional, yet personable. As a small team, we expect the PMs to have a close relationship of support. The expectation is that you are there to help the other team members, and can expect the same in return.
Essential Functions:
- Manages large complex projects or multiple projects of moderate to high complexity.
- Total Managed Project Budget up to $15 million.
- Project Complexity can be multiple sites and up to 20integrated work sites.
- Manages development of project plans and/or coordinates development of project plans across multiple independent projects.
- Demonstrates knowledge, experience and use of change management process and impact on business.
- Responsible for accurate time reporting for a project.
- Provides consulting for business partners for business case development.
- Directs the quality/testing strategies for the project. Evaluates best practice recommendations and trade-off scenarios to enhance the Project Quality Plan.
- Determines program resource requirements and procures resources.
- Assigns work, sets priorities, provides guidance in the completion of tasks and review of program deliverables.
- Proactively communicates with enterprise-wide projects to plan and manage project interdependencies.
- Responsible for applyingthe risk management process.
- Develops requirements and technical specifications for RFPs.
- Manages all phases of the project delivery life cycle and consults for other projects.
- Determines the impact of current/existing technologies on the project.
- Develops solutions to problems of unusual complexity, which require a high degree of ingenuity and innovation, using independent judgment to accomplish objectives.
- Designs communication plan frameworks to be used by project managers within context of overall program/project being managed.
- May manage 4 - 7 project managers across regions.
- Manages a combined project team of up to 100 resources.
- Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
- Provides managerial responsibility for two or more teams or departments, which may be managed by employees with formal supervisory responsibilities.
- Provides on-going coaching, enabling team members to develop and improve skills and capabilities that support the effectiveness of the department/function.
- Recognized as authority in project management across IT.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 8 years of Project Management experience.
- Demonstrates understanding of, and knowledge in IT methods and project management, and applies this in all stages of project.
- Advanced knowledge (broad expertise or unique knowledge) of policies, practices and systems.
- Advanced knowledge of MS Project, MS Office, and MS SharePoint
- Viewed as functional expert in field within KP.
- Applies advanced principles, theories, and concepts.
- Sustains strong ongoing relationships with client middle and senior management during projects.
- Leverages project management experience and knowledge by acting as tutor on relevant training or by providing on-project PM learning to team members.
- Having broad expertise or unique project management knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
- Ability to influence others and build strong partnership with others.
- Team and Service oriented.
- Service Oriented.
- Demonstrate strategic thinking.
- Ability to deal with people dynamic with minimal guidance.
- Ability to resolve conflict with minimal guidance.

Preferred Qualifications:
- Healthcare industry knowledge
- Information technology experience
- Should have managed project budgets of up to $15 million
- Project Management Professional (PMP) from the Project Management Institute (Highly Preferred).
- Identifies individuals who can competently practice as a project manager leading and directing project tasks.]]> Sun, 20 May 2012 16:00:00 GMT 2305162-San-Francisco-Information-Technology Kaiser Permanente is seeking an experienced Manager to lead the IT Infrastructure Design Services Group. This is a senior level, customer facing role, leading a team of infrastructure technology subject matter experts who provide internal consulting services to clients in the healthcare and supporting business areas throughout Kaiser Permanente.

You will lead a team with accountability for the Infrastructure Design systems delivering critical IT services to healthcare providers and patients. You will be accountable for designing solutions for the entire technology stack including hardware and software platforms for server, storage, clustering, data replication, disaster recovery, application, database, and messaging platforms. In addition you will lead infrastructure optimization initiatives, and contribute to the development of system/platform roadmaps. At least 5 years relevant experience in this role is required. Healthcare background and experience is preferred. Experience working in an outsourced systems management environment is preferred. Must be able to effectively multi-task, and succeed in a fast paced environment, along with effectively dealing with ambiguity and time constraints.


Qualifications:

This position requires a seasoned leader who possesses experience with, and deep technical knowledge of, large scale enterprise class technologies including: IBM pSeries/AIX; VMWare; X86, Cloud, Citrix, WebSphere Application Server, WebSphere MQ, WebSphere Message Broker, Network Infrastructure, IBM/EMC/NetApp SAN and NAS storage, High Availability/Clustering solutions, Disaster Recovery and data replication technologies (SRDF, etc). In depth experience with requirements based infrastructure design and implementation processes are essential.

Expertise in the delivery of infrastructure and processes implementing IaaS is desired, as is prior experience leading the implementation/utilization of private cloud, automated provisioning, pre-provisioned infrastructure, and supporting design patterns to streamline infrastructure fulfillment.

People management skills are necessary including employee selection, development, coaching, goal setting, and evaluation. This position requires excellent communication skills and a high level of diplomacy.


In addition to the above description the following qualifications are also required.
- Expertise leading project teams in the development, capture, and analyses of system requirements and logical solutions designs which are used to identify appropriate infrastructure platform solutions (sizing, server, storage, clustering, application/database platforms, etc) to address the IT infrastructure needs of the project.
- Expertise in the development and documentation of Non-Functional/System requirements.
- Expertise in the development and documentation of Logical Solution Designs.
- Expertise in the development and documentation of Physical Infrastructure Solution Designs.
- Expertise in traceability mapping and documenting design decisions relative to requirements. .
- Expertise with Infrastructure Design processes and Infrastructure Design Patterns.
- In depth knowledge of and direct experience with capacity planning, forecasting, and management.
- In depth knowledge of and direct experience with large scale system performance tuning including memory, JVM, database, and SQL.
- At least 15 years IT experience with increasing levels of responsibility with a minimum of 5 years experience managing in a similar role.
- Must possess excellent communication skills with experience communicating in professional manner
- Must be flexible and a team player.
- Must possess strong initiative and be highly self motivated.
- Bachelor's degree is required with emphasis in Computer Sciences, Information Systems, an engineering discipline, business, or related field.
- Must be able to produce high quality documentation to develop, deliver, and present critical system artifacts and design documents - Powerpoint, Word, Visio, Excel.
- Must be open to flexible work schedule to remain in-step with project and organizational needs.
- Occasional travel may be required.

Desired Qualifications:
IITL Foundations Certification
TOGAF Certification
Prior work experience with major consulting firm
Good understand of Cloud Services
Experience with IAAS, PAAS]]> Sat, 19 May 2012 16:00:00 GMT 2441740-San-Francisco-Information-Technology Essential Functions:
- Designs and enhances databases.
- Designs effective and user-friendly menu systems.
- Develops accurate, easy to read, and useful information reports.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications to enable population measurement, guideline implementation, and evaluation.
- Tests complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity.
- May assist with sophisticated statistical models and forecasting tools using these databases.
- Assists with the definition of complex multi-dimensional healthcare issues and develops time tables/processes for decision making.
- May translate needs, issues, and ideas into effective strategies and action plans.
- May formulate specific implementation plans and evaluates the effectiveness of actions/programs implemented.
- Develops creative alternative solutions.
- May assist in the determination of goals and priorities with team, clients, or project management sponsors.
- May communicate results/recommendations to project sponsors, clients, and various senior level audiences (including physicians for TPMG departments).

Qualifications:

Basic Qualifications:
- Three (3) years of programming in SAS, SQL, VBA, net, or equivalent statistical analytical programming language.
- Experience with analytical manipulation and interpretation of large databases required.
- Experience with MVS/TSO operating systems preferred; if not, experience with another mainframe operating system required.
- Project management experience preferred.
- Typically, two (2) plus years of related analytical, consulting, and health care experience preferred.
- Bachelor of Arts degree in Economics, Finance, Health Care Administration, Public Health Administration, Statistics, Mathematics, Operations Research, or a related field required, or equivalent work experience in lieu of a degree.
- Master's degree preferred.
- Broad familiarity with medical practices, especially population management and process and outcomes measurement.
- Knowledge of JCL strongly preferred.
- Ability to express complex analytical and technical information to senior management or to audiences with clinical training.
- Strong analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Microsoft Office skills required.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.


++ Expected Length of Employment: 2 Years ++
]]> Thu, 17 May 2012 16:00:00 GMT 2439706-Walnut-Creek-Information-Technology
Essential Functions:
- Entry level position performing standard routine and often repetitive work under supervision of other staff.
- Majority of time spent responding to and resolving tickets interacting directly with clients to resolve problems via phone, email, chat or in person.
- Provides limited support for projects and administrative work.
- Receives direct but not constant supervision. Typically requires some instruction and guidance from other higher level staff.
- Identifies first level problems and escalates if necessary. Cannot make decisions independently aside from what is directly related to resolving ticket.


Qualifications:

Basic Qualifications:
- High School diploma.
- A minimum of 1 year of desktop related experience providing routine end user support.
- Knowledge of the Microsoft Windows environment; and familiarity with an IBM-compatible PC environment.

Preferred Qualifications:
- AA degree in related field.
- Certifications such as Microsoft's MCSE and/or A+.
- Knowledge of computer hardware/software repair and formal training in the computer or electronics industry.
- Good oral and written communication skills as well as time management skills.
- Ability to work in a team environment.
]]> Thu, 17 May 2012 16:00:00 GMT 2439712-San-Francisco-Information-Technology Working in the SCAL BIO RAD Health Care & Outcomes Team, not only demands top technical knowledge, it also taps the best in 'emotional intelligence' because improving the lives of millions takes people who can connect with the day-to-day challenges of caring for them. Leading the revolution of the information age in health care at Kaiser Permanente, you can make a difference.
In this position you will serve as a lead business consultant. You will provide not only analysis work for technical and business processes on all existing applications but also on new projects and applications that fall into your scope to lead. You will also be assigning tasks, monitoring tasks and assisting staff in all aspects of application support ensuring that deliverables and SLA's are not only met but exceeded in most cases. You will report to the Manager of SCAL BIO RAD Health Care & Outcomes. You will work closely with the group manager and will be assigned to projects/applications within its definition and/or development or ongoing Production support phase. As a lead you will also be assigned applications that will become your responsibility to identify and provide all aspects of end to end support.

Essential Functions:
- Independently perform and Guide, assist or mentor others team members in 24x7 application support and testing.
- Report up to the team manager both written and verbally on all aspects of tasks and application 24x7 support.
- Work with various onshore and offshore resources to support application tasks and projects.
- Work with Business Partners to maintain and enhance our efforts to provide the very best IT experience possible.
- Maintain/track task list by application and those staff members assigned to complete them as well as your own task work.
- Participate in analysis and troubleshooting of problem definitions within business processes in order to define functional requirements and technical specifications.
- Work with team to estimate work effort for application changes and new projects.
- Identify and escalate any issues that arise; communicate technical issues and project assignment statuses clearly.
- Record actual time spent on assignments and tasks.
- Responsible for Vendor management, support, maintenance and development for 6 - 10 IT clinical applications.


Qualifications:

Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent experience.
- A minimum of 8 years of experience in analysis of business processes and business case development to support IT solutions.
- Minimum of 2 year of experience managing vendor applications.
- Demonstrate working experience with Microsoft SQL Server components and database management.
- Working experience with SQL tools, ability to analyze SQL stored procedures/scripts.
- Working experience with IIS and Websphere infrastructure application.
- Working experience with CITRIX environment
- Minimum of 4 years of experience participating in analysis and troubleshooting of problem definitions within business processes in order to define functional requirements and technical specifications.
- Minimum of 1 year of experience creating and maintaining basic to complex project plans.
- Demonstrated ability to meet project deadlines.
- Proven ability to communicate well, both orally and in written form, with senior management, business partners and staff.
- Ability to perform as a team player with the motivation to take on multiple challenging tasks.

Preferred Qualifications:
- The ideal candidate understands Kaiser Methodology for defect/incident reduction and change release management. Workflow and business knowledge of our Kaiser Permanente's Foundation System application is a plus. The natural ability to perform as a team player with motivation to take on multiple challenging tasks with good written and verbal skills is essential for the successful candidate
- Experience in Healthcare IT clinical systems environment.
- Knowledge of mandatory Compliance-related requirements (SOX, HIPAA, PCI etc.).
- Prior experience with change management systems.
]]> Thu, 17 May 2012 16:00:00 GMT 2316704-Los-Angeles-Information-Technology
Essential Functions:
- Evaluates and resolves, if possible, basic inquiries pertaining to the functional operation of the KP HealthConnect system including other related system implementations and upgrades.
- Responds to simple inquiries and troubleshoots and coordinates resolution of technical problems and information technology issues related to the electronic medical record.
- Consults w/ the supervisor and/or lead when the appropriate course of action is unclear.
- Alerts the client community and team members when a major problem is suspected.
- Follows up on specific inquiries or requests to ensure client satisfaction.
- Reports procedural problems; makes suggestions for improvements.
- Performs related duties as assigned or requested.
- Shares knowledge and learning w/ other Site Support Specialist.

Supervision Received
- Receives direct, but not constant, supervision.
- May require some instruction and guidance from other higher level staff.

Problem Solving and Decision Making
- Identifies first level problems and escalates if necessary.
- Should coordinate w/ more senior Site Support Specialists to proceed w/ course of resolution.

Secondary Functions:
Analyze complex situations in the medical office environment to resolve system workflow problems. Identify and coordinate new processes, system functionality, system changes and enhancements to support clinical information and meet business needs. Provide coaching, training and consulting to end-user and develop to facilitate learning of basic and specialized applications.

Qualifications:

Basic Qualifications:
- Minimum of 1 year of related experience or 2-3 years healthcare operations experience.
- Application and customer support experience preferred.
- AA degree in Computer Science or related field or equivalent work experience.

Schedule: On-Call work will be required on a rotating basis.

++Proficiency testing for KP HealthConnect suites will be required ++]]> Thu, 17 May 2012 16:00:00 GMT 1991527-Roseville-Information-Technology Essential Functions:
- Provide end-user support for the use of the KP HealthConnect system including other related system implementations & upgrades.
- Respond to & monitor service requests, diagnose, troubleshoot & coordinate resolution of technical problems & information technology issues related to the electronic medical record.
- Analyze situations in the clinical environment to resolve technical problems.
- Identify & coordinate new processes, system functionality, system changes & enhancements to support clinical information & meet business needs.
- Facilitates the installation & implementation of KP HealthConnect & hardware equipment between IT departments & the patient care & business process teams.
- Develop processes to promote & communicate the integration of new or enhanced business & clinical systems into the business & patient care setting & their effectiveness.
- Provides basic training & consulting to end-user to facilitate learning of basic & specialized applications. Leads classes for end users on HealthConnect application.
- Shares knowledge & learning w/ other Site Support Specialist.
- Supervision Received
- Is competent in most phases of HealthConnect application to work independently.
- Typically works under general supervision of Lead or Manager.
- Problem Solving & Decision Making
- Analyzes problems & takes corrective action.
- Collaborates w/ associates to suggest resolution of problems.


Qualifications:

Basic Qualifications:
- 1-3 years related experience OR 6 months experience with the EPIC application.
- 2-4 years healthcare operations experience.
- Bachelor's degree in Computer Science or related field or equivalent work experience.
- Proficient with office suite type applications.
- Strong analytical ability and interpersonal skills to communicate with clients, other staff and vendors.
- Proficient in 3 HealthConnect Suites: ADT, Revenue Capture and Ambulatory.
- Knowledge of computer science theory or health care, application and customer support experience.

Schedule Details: On-Call work will be required on a rotating basis.

+++Proficiency testing for KP HealthConnect suites+++
]]> Thu, 17 May 2012 16:00:00 GMT 1991539-Roseville-Information-Technology Kaiser Permanente
Pleasanton, CA
The OneLink Program is a program wide initiative to replace our aging legacy finance and supply chain applications across the program with a suite of primarily PeopleSoft (now Oracle) applications. The Project Management team partners with Kaiser Permanente's national KPIT organization, National Financial Systems, and business partners to understand the strategic direction and priorities of their businesses and assumes end-to-end accountability to ensure delivery of IT solutions and services that provide the highest value in support of that strategic direction. The Plan Manager in the Project Management Office (PMO) will manage the integrated project plan and schedules ensuring on-time completion of commitments, on-budget resource management, and provide project management metrics.

This position requires a dynamic and energetic project manager/senior coordinator with a strong customer service orientation who will be responsible primarily responsible for project schedule management but will also collaborate with Track management on communication, risk analysis, quality assurance and team management. Proven expertise in creating and maintaining detail resource-loaded, project schedules with an understanding of SDLC methodologies. Strong client relationship building skills are essential, as is the ability to manage highly complex, large-scale project schedules with multiple inter-dependencies. Familiarity with ERP and Business Reporting implementations, budgets, work plans and schedules, and deliverable and responsibility matrices is critical. PMI certification is a plus. Large scale experience with ERP programs and ERP business reporting is required, as is hands-on MS Project software expertise.

Additionally, candidate will also support and maintain program Sharepoint sites - setting up new sites as required, maintaining existing sites, troubleshooting issues and performance.
Essential Functions:
- Create and maintain Business Reporting Track project schedules, following appropriate methodology and planning standards and processes; load dates and resources to fully build out schedule for all phases of the project.
- Ensure the accuracy and quality of the Business Reporting Project plan, which consists of multiple concurrent regional implementations.
- Meet customer expectations, including:
Ensure the Plan Management team meets SLA's for OneLink Track and Vertical Plans
Provide excellent customer service to OneLink Track and Vertical leadership as measured by customer satisfaction surveys
Produce OneLink plan management metrics / dashboard / trend reports
Deliver Status Reportingthat meet the needs of IT and OneLink PMO leadership
- Actively participate in process improvement initiatives in support of the OneLink Program, including:
Implementing new and changed plan management processes (i.e., Build, Monitor/Control, Close, Reporting / Status on all Schedule / Resource areas) including providing review and feedback of proposed changes
Ensuring OneLink Plan Management processes integrate successfully with Issue Management, Project Change Management and related PMO processes
Utilizing all agreed upon Process Changes for Plan Management
- Act as Change Agent for PMO Project Management Process. Ensure continued alignment between IT and Finance processes Alignment for OneLink Program voice and adoption Lead across the Program Team, including:
Participate in General and impacting Process meeting to represent OneLInk
Participate within OneLink Team to align with PMPA initiatives where appropriate
Work to adopt PMPA initiatives as advocate for OneLink Program
- Participate in defining and maintaining controls and standards to ensure schedules are built in a consistent manner, effectively maintained and appropriately backed up, including:
Baseline schedules according to PMO guidelines and implement appropriate monitor and control processes into the schedules
Ensure project plan deliverables are built into the schedules appropriately and coach track team as necessary on deliverable responsibilities, dependencies, templates, etc.
Ensure established PMO controls are implemented within the schedules
Coordinate initiation of new plans, ensuring budget and resource needs are understood and communicated
- Support and maintain OneLink program SharePoint sites which includes:

Site Maintenance and Administration: Provide day-to-day SharePoint Administrative support and maintenance for the OneLink Program.
o Create/Maintain user accounts & permissions
o Monitor disk space utilization and capacity; work with IT to address any disk space issues
o Develop and present site usage metrics and surveys as requested

Service Request and Defect Resolution: Respond to OL SharePoint service, defect and change requests. Maintain all issue, defect and change request logs. Submit and monitor service requests for Technical and Architecture support as needed.
Site Design and Customizations: Contribute expertise around overall site design and integration of the SharePoint capabilities.
o Create SharePoint sites and site collections
o Work with team leads and/or managers on site Design ('look and feel')
o Provide direction on content structure, use of views, customized lists, etc.
Training and Education: Create and Maintain a 'OneLink SharePoint Support/Training' site
o Publish FAQ's
o Develop and Maintain Training Material as needed
o Provide Training on the navigation and use of OL SharePoint sites as requested

Qualifications:

Basic Qualifications:
- Bachelor's degree in Computer Science, Information Systems or Management Information Systems or equivalent experience.
- 7+ years progressive experience as a project coordinator/manager that includes managing schedules for implementations of large, complex projects with multi-million dollar budgets and direct experience in client relationship management.
- Strong customer focus and excellent verbal and written communication skills
- Broad understanding of ERP and ERP Business Reporting projects
- Advanced experience with Microsoft Project
- Ability to establish strong relationships and influence successfully in a matrixed environment
- 2 years Sharepoint administration experience and expertise

Preferred Qualifications:
- PMI Certification
- Advanced MS Project skills with experience in fully resource loaded planning
- Understanding of the health care and insurance industry
- Familiarity with Clarity PPM tool (Workbench)
- Advanced Sharepoint administration experience]]> Wed, 16 May 2012 16:00:00 GMT 2436995-San-Francisco-Information-Technology

Essential Functions:

- Independently analyzes/investigates and documents a risk and readiness assessment that will provide feedback for compliance issues often involving complex projects.
- Identifies and documents issues and their fit into non-functional requirements.
- Evaluates workflow, information sources and distribution paths, and system specifications for appropriate compliance.
- Conducts workflow, process diagrams and gap analysis to identify the status of system, application and/or hardware compliance.
- Collaborates with client in implementation of the planning and testing to ensure compliance integrity.
- Participates in frequent telephone calls and Webex sessions with corporate compliance personnel to understand compliance initiatives in the organization and communicate our regional progress in achieving compliance in these areas.
- Designs and implements training programs for clients that will reinforce KP and Regional compliance, privacy and security policies awareness.
- Develops and implements communication and escalation plans and resolves issues.
- Provides knowledge transfer as appropriate.
- Possesses strong meeting facilitative skills in leading detailed discussions and being decisive and influential while remaining a positive influence.
- Practices excellent organizational skills in managing multiple tasks.
- A self-starter who works well limited supervision.
- Maintains a culture of compliance, ethics, and integrity at all times.

Qualifications:

Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent experience.
- A minimum of 5 years of experience documenting compliance policy requirements, analyzing risks and compliance processes, and developing compliance training to support IT initiatives.
- Thorough knowledge of compliance, privacy and security policies and practices.
- Contributes to the development of new policies and maintenance of existing policies.
- Complete understanding and ability to work independently and with cross-functional teams.
- Knowledge of industry compliance best practice principles.
- Intermediate level skills in using MS Office suite (Word, Excel, PowerPoint, Visio).

Preferred Qualifications:
- Advanced skills in using the MS Office suite.
- Strong project management knowledge.
-Currently possessing, or in the process of achieving, a professional certification (i.e. CISA, CIA, CISSP, etc.)
]]> Wed, 16 May 2012 16:00:00 GMT 2436961-Portland-Information-Technology
Essential Functions:
- Designs and enhances databases.
- Designs menu systems that are effective and user-friendly.
- Develops reports with accurate, easy to read, useful information.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications, to enable population measurement, guideline implementation, and evaluation.
- Maintains complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity.

Secondary Functions:
- Partners with clinical quality service lines to identify issues within operations for focus improvement efforts.
- In collaboration with the clinical lead, coordinates on-going, multiple projects, including all aspects of data management.
- Develops databases and reports that draw from Health Connect, STATIT/PiMD, MIDAS and other data systems.
- Supports workgroups or committees including preparation of meeting materials, logistics, minutes and follow-up.
- Completes other duties as assigned.


Qualifications:

Basic Qualifications:
- At least one (1) year programming in SAS, SQL, VBA, net or equivalent statistical analytical programming language.
- Project management experience desirable.
- Experience with MVS/TSO operating systems preferred.
- Experience with analytical manipulation and interpretation of large databases preferred.
- Analytical consulting experience preferred.
- Bachelor of arts degree in economics, finance, health care administration, public health administration, statistics, mathematics, operations research, or related field required, or equivalent work experience in lieu of a degree.
- Microsoft Office skills required.
- Strong ability to apply analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Previous Quality Improvement experience in a health care setting (usually 2 yrs).
- Thorough understanding of medical terminology, anatomy and physiology.
- Skilled in medical record reading and review.
- Demonstrated ability to conduct and interpret quantitative / qualitative analysis.
- Proven leadership skills in project management and consulting.
- Must exhibit efficiency, collaboration, and candor, openness, and results orientation.
- Demonstrate an understanding of the operations of KP, health policy trends, and any applicable regulations related to the responsible technical area.
]]> Wed, 16 May 2012 16:00:00 GMT 2437026-Oakland-Information-Technology
Responsible to ensure operational Clarity ETL quality and timeliness for all regions. Works directly with the vendor staff for ETL quality, error resolution and problem-solving. Supports the Clarity Operations team with participation in designing and implementing new operational model processes and practice. Interface with the client, analyze business needs, determine business solutions and implement appropriate system configurations and changes to applications/software.

Essential Functions:

Responsibilities include but may not be limited to:

- Responsible to ensure operational Clarity ETL quality and timeliness for all regions.
- Identifies areas for systems improvements and assists with determining priorities of systems upgrades and enhancements.
- Collaboratively works with the vendor partners, clients and other Technical Specialists to streamline work flow and processes.
- Oversees collaboration with implementation teams to ensure that Epic release changes, testing and implementation, are performed to quality standards.
- Evaluates potential projects and assigns Technical Specialists to the team and reports on progress.
- Utilizes analysis to collaborate with users, analysts and consultants to determine solutions and required configurations to meet business requirements.
- Change request management including cost estimation, project documentation and user training.
- Designs and runs reports, gathers statistics and makes presentations regarding the supported software.
- Manages internal or vendor ETL work for implementations into production, makes adjustments as necessary.
- Identifies areas for work flow and process improvements. Vets ideas with vendor and KP teams and works through applications improvements to implement.
- Understands the impact of the application on the organization and interdependencies. Articulates and communicates this impact to other employees and Business Partners. Leads discussions on organizational impact to lead to application optimization.
- Provides professional/technical guidance to team members.
- Engages in matters requiring coordination across functional lines.
- Serves as a technical/professional mentor to team members.
- Ensures the delivery of work for the team.


Qualifications:

Basic Qualifications:

- Bachelor's degree in MIS, CS or a related field and/or 4 years of equivalent work experience.
- A minimum of 12 years of professional experience in analysis of complex business requirements, systems upgrades, workflows and application capabilities.
- Thorough knowledge of ETL processes, especially those of the Epic application.
- Considered functional expert in field, if within KP.
- Frequently contributes to the development of new theories, practices and methods.

Preferred Qualifications:

- Knowledge of clinical workflows in the healthcare industry.
- Knowledge and/or direct experience in business / operational area supported by application.]]> Wed, 16 May 2012 16:00:00 GMT 2437024-San-Francisco-Information-Technology
It's the kind of thinking that's shaping the future of technology, health care, and the lives of all 8.6 million of our members. If you're ready to contribute your own big ideas, join us.

We are looking for dynamic individuals who are interested in working within a healthcare environment with an emphasis on technology.

Kaiser Permanente IT is a group of 6,000-plus people dedicated to supporting and improving healthcare for its 8.7M members, and to delivering 24x7 IT services to 150K employees across 400+ medical facilities. As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments and learn new business tools. In addition, you will attend enrichment classes for your professional development.

RESPONSIBILITIES:
The internship includes, but is not limited to the following:
- Work on a designated project to solve a business problem
- Through exposure to leadership, project management and business planning activities, develop a foundation for basic requirements necessary to be successful in a business environment.
- Assist with preparing status reports
- Track, document and communicate progression of tasks and provide follow-up to ensure on-time completion.
- Learn new applications needed to complete assigned work such as MS Project and other MS office products and analytics
- Job shadowing in other functional areas is highly recommended and fostered
- Perform additional job-related duties as required
Intern Project:
- Daily COSO Log tracking and reporting.
- Daily tracking and follow up of the SOX In-Scope Applications 6.H Waivers.
- Consolidate and prepare meeting materials for 6.H


Qualifications:

Basic Qualifications
- College students pursuing a Bachelor's Degree.
- 2.8 GPA
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Preferred Qualifications
- Motivated individual with enthusiasm and energy. Ability to learn quickly, take direction, and follow through on work.Interest in technology and applicability to KP's business model.
]]> Wed, 16 May 2012 16:00:00 GMT 2436917-Oakland-Information-Technology
No matter what your job title, the work you do at Kaiser Permanente supports the health and well-being of all 8.7 million members. That's because each of us-from our financial professionals and IT team members to our RNs and physicians on the front line of care-shares a commitment to providing the best possible care experience. With locations across the United States, we offer the opportunity to build a rewarding career in an environment that supports your success. Join us and put your beliefs into practice.

As a member of the Pharmacy Business Information Office (Rx BIO), the Pharmacy National IT Refill Manager will work under the direction of the Pharmacy Services & Support (PS&S) Director in theRx BIO. The IT Refill Manager will be responsible for managing a technical team responsible for 24x7 services and support to our Pharmacy Refill applications. The Manager will ensure a strong engagement between the clients, the vendors, and other KPIT teams, ensuring focus on the quality and availability of our applications. The IT Refill Manager must provide leadership to a team of geographically dispersed resources with diverse skill sets and expertise, along with budget management and resource management for the Rx BIO.

Essential Functions:

Establish and ensure 24x7 availability of the Refill applications and systems ensuring adherence to all compliance expectations.
Provide both reactive and proactive management to demonstrate ability to deliver per client expectations.
Manage to approved Core and Project budgets.
Manage geographically-dispersed resources that work multiple shifts to support business needs
Provide necessary status reporting for metrics, accomplishments, availability, etc. to demonstrate progress towards National Refill goals.
Manage the vendors to service level agreements, performance, and quality expectations.

Qualifications:

Basic Qualifications:

- Bachelor's degree in Information Technology or related field, or 4 years of additional work related experience.
- Minimum of 5 years leading, managing, recruiting, retaining and developing technical staff .
- Minimum of 7 years experience in Application and System software development.
- Demonstrated ability to establish and promote effective business relationships with non-technical stakeholders.
- Experience managing teams with diverse skill sets and expertise in various locations.
- Experience developing, presenting and negotiating development strategies to a wide range of stakeholders.
- Strong leadership, management and negotiation skills.
- Proven experience in managing and working with vendors.
- Extensive knowledge of both Application and Infrastructure management.
- Experience in automation systems, robotics, or industrial processes.
- Excellent verbal and communication skills.
- Demonstrated ability in project, process management, risk, and disaster recovery management.
- Some travel required, including overnight stays.


Preferred Qualifications:

- Master's degree.
- Six Sigma or Lean education or certification.
- Minimum of 10 years experience in Application and System software development preferred.
- Solid understanding of Agile development.
- Experience with SOX Regulations.
- Healthcare industry experience, preferably in SCM, Warehouse and/or Pharmacy applications.]]> Wed, 16 May 2012 16:00:00 GMT 2433449-Los-Angeles-Information-Technology
Essential Functions:
- Extracts data from various databases for report generation.
- Generates ad-hoc reports and databases to address specific business needs.
- Recommends improvements to permanent reports.
- Designs and develops reports to manage business processes.
- Develops new ad hoc reports to address specific business needs.
- Serves as consultant to department staff in interpreting data.
- Serves as technical consultant on newly in products and technology.
- Acts as interface between systems group and end users.
- Coordinates systems support.
- Performs system administration, including system security, software update management, and data dictionary maintenance.
- Performs master file maintenance.
- Defines data purge and retention cycles.
- Monitors data quality and integrity.
- Participates in business improvement project teams.
- Analyzes impact of process or technical tool changes on existing processes, tools, and interfaces based on knowledge of interdependencies of related functions and systems.
- Delivers training for end users on system.
- Ensures adequacy and quality of process and procedure documentation.
- May lead cross-functional user groups in optimizing the use of existing tools and reports.
- May perform user system training.

Qualifications:

Basic Qualifications:
- Significant experience, typically three (3) or more years in business systems analysis and administration.
- Bachelor's degree, or equivalent experience, in computer science or user-specific area.
- Ability to use multiple sophisticated PC and MIS programming languages.
- In-depth knowledge of the business area served.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Ability to understand, support and troubleshoot a variety of business systems/applications.

Notes:
- Business Systems Support and Maintenance
- Off Hours and Travel based on Location /Timing of Off Campus Activities.
- Rotating Weekends]]> Wed, 16 May 2012 16:00:00 GMT 2436951-Los-Angeles-Information-Technology
Essential Functions:
- Independently initiates, investigates, documents, and analyzes clients' systems requirements in complex project areas such as: new business operating models with innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.
- Independently assesses scope and impact of client business needs to define a project and leads partnering IT services in accomplishing those needs.
- Identifies and documents cross-functional and/or cross-divisional requirements, IT functional requirements, workflow, information sources and distribution paths, and system specifications.
- Develops complex business cases with cost, service, benefit and ROI dimensions of proposed IT projects that are used at management and executive levels for funding and scope decisions.
- Presents completed business cases for leadership approval.
- Analyzes and defines efficient, cost effective IT solutions that support client business processes and functional requirements for complex IT projects or tasks on large IT projects.
- Evaluates existing application products that could address client requirements and develops recommendations where appropriate.
- Evaluates alternative operational efficiencies.
- Conducts and/or participates in the analysis of client business processes and functional requirements and in the preparation of appropriate documentation to communicate and validate the information.
- Conducts workflow, process diagrams and gap analysis to identify system, application and/or hardware needs.
- Identifies overlaps and related processes.
- Collaborates with client in implementation of the planning, marketing, training and operating of automated systems.
- Designs and implements training programs for train-the-trainers for clients of new and enhanced applications.
- Provides product expertise to client groups, delivers presentations, demonstrations and training for application systems.
- Manages the installation and first-use of new applications.
- Understands and delivers on Service Level Agreements.
- Performs risk analysis.
- Develops and implements communication and escalation plans and resolves issues.
- Developsproject plans for specific client's IT project or project or tasks on large moves, adds & changes (MACs) and Plant Maintenance and Remodels (PR&Ms).Uses the associated project planning tools.
- Provides knowledge transfer as appropriate.


Qualifications:

Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent experience.
- A minimum of 5 years of experience documenting functional requirements, analyzing business processes, and developing business cases to support IT solutions.
- Thorough knowledge of policies, practices and systems.
- Contributes to the development of new concepts, techniques, and standards.
- Complete understanding and ability to work independently in application of principles, concepts, practices, and standards.
- Full knowledge of industry practices.
- Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
- Ability to effectively coordinate and perform product implementations
- Ability to respond appropriately to various stakeholders with competing release priorities
- Experience with Agile development and SDLC project methodologies
- Demonstrated experience performing national and regional product delivery
- Creates and follows detailed, repeatable processes for both new and existing client implementations.
- Ability to work in a cross functional capacity with development, QA, documentation, support, and other individuals or teams
- Develops test plans for alpha and beta releases per client requirements
- Performs product demonstrations for current and prospective clients
- Performs product implementation and training for clients
- Promotes and maintains a positive relationship with other technical staff and departments to support the successful implementation of KP solutions
- Proven track record with on-time and on-budget project delivery
- Solid understanding of industry-standard testing techniques and tools, including unit testing, integration testing, load testing, and user testing
- Solid understanding of application infrastructure requirements
- Proven track record working with third party vendors

Preferred Qualifications:
- Master's degree in computer science or related field, or equivalent experience
- Experience in healthcare industry
- Experience working for large organizations
- Understands the various deployment options and requirements of KP solutions
- Knowledge of Epic's Care (KP HealthConnect) HIE module functionality
- Proven track record implementing health information exchange platforms and services
- Proven understanding and knowledge of health information technology solutions and stacks
]]> Wed, 16 May 2012 16:00:00 GMT 2436927-Oakland-Information-Technology
Essential Functions:
- Move seamlessly between programming, testing, analysis, design, writing documentation, etc. to meet team commitments.
- Support a suite of software products that directly support our Underwriting, Actuarial, and Account Management user communities.
- Leverage different technologies including Java, Oracle database, opens source reporting tools, and other programming languages in a Microsoft environment.
- Estimating, analysis, design, programming, testing, documentation, etc. associated with the specifics necessary to fulfill the Teams commitments to complete Product Owner stories within a two week Sprint.


Qualifications:

Basic Qualifications:
- BA in business, or BS in computer science, or four years equivalent work experience.
- Minimum of 2 years of verifiable programming expertise building applications with the following technologies Excel and VBA.
- Expertise in writing applications in Excel with VBA in direct support of a 'business cycle' and be able to demonstrate knowledge and expertise in the technologies used to build and test applications in a Microsoft environment.
- Minimum of 2 years of experience using one of the more common databases is required; Oracle, DB2, SQL Server, Access.
- Excel development
- Must have experience with relational databases and their associated concepts, Oracle, DB2, UBD, SQL Server would all be acceptable.
- Proficiency with a diverse range of problem solving techniques and the ability to work with a Team to solve problems, make recommendations, and think through alternatives / options.
- In-depth ability to analyze, test, program, and make good technical programming decisions to ensure correct and accurate programs are developed for deployment.
Preferred Qualifications:
- Former experience with a Scrum Development Team
- Java, and/or C/C++
- Knowledge or experience with source code repository software
- Skill using tools to access data stored in Oracle, BD2, SQL Server, Access databases.
- Skills with any type of SQL (PL-SQL, T-SQL, etc.).
- Skilled in tools used to analyze data, Crystal, Business Objects, Cognos, etc.).
- Development in a Microsoft environment
- Direct support of underwriting, actuarial, account management type of applications/products
]]> Tue, 15 May 2012 16:00:00 GMT 2433513-Oakland-Information-Technology
This position will support the delivery of testing services, Continuous Improvement / Quality Assurance and other TCoE activities related to achieving enterprise-wide consistency of processes and tools. This role will focus on Nationwide Health Information Network initiatives such asImaging and Bio-Medical device integration. This role will also support other critical initiatives as needed.

Essential Functions:
- Will work on significant and unique issues where continuous improvement (CI) analysis of situations, or data, requires an evaluation of intangibles
- Support the development of comprehensive and strategic business cases with cost/benefit analysis of proposed projects that are used at management and executive levels for funding and scope decisions.
- Analyze current business processes and functional requirements for gaps, value streams, and capability.
- Prepare analytical and operational documentation to communicate and validate the analysis, then construct and/or improve operational processes within the QA/Testing space supporting organizational continuous improvement efforts.
- Direct the analysis of enterprise-wide or very complex client needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.
- Act as a liaison between business clients and technical staff on complex projects.
- Lead or support matrixed teams collaborating on continuous improvement projects that cross over organizational boundaries.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or 4 years of equivalent work experience A minimum of 10 years of experiencewith CI, QA/Testing
- Experienceusing SixSigma, CMMI, Lean, ITIL, Kaizen, or change management processes for delivering successful efficiency implementations.
- Experience with root cause analysis methodologies with hands on experience leading teams through the full RCA lifecycle of problem definition, data gathering, root cause identification, corrective action definition, corrective action implementation/tracking.
- Exceptional statistical analysis and metrics creation, executive presentation, process modeling, and requirements elicitation skills.
- Must have excellent written and verbal communication skills with expectations to interface with Business and IT leaders.
- Fundamental knowledge of core industry QA/Testing concepts as applicable to waterfall and agile development frameworks.
- Consulting experience leveraging quality control analytics, statistical analysis, and continuous improvement methodologies is essential.
- Expertise with Visio, Excel, PowerPoint
- Statistical Analysis skills/tools
- Experience with Cost/Benefit or ROI analysis
Preferred Qualifications:
- 4+ years of SixSigma, Lean, CMMI svc/dev, or ITIL experience
(Certifications in the above disciplines)
- 3+ years of Epic Product (design, build, integration, test, PM)
- Graduate Degree
- Healthcare industry software product knowledge is highly desired.
]]> Tue, 15 May 2012 16:00:00 GMT 2433432-San-Francisco-Information-Technology The Security Information Management Information Protection Senior will implement, and manage the toolsets of the Security Information Management Team. The Security Information Management team is responsible for providing log management, file integrity monitoring, security information management, reporting, and system integration services to a variety of customers.

Required Skills and Knowledge:
- Demonstrated knowledge of Incident Response processes and best practices
- Demonstrated knowledge of information security threats and analysis.
- Ability to provide senior level security event correlation
- Senior level knowledge of Windows and *NIX platforms and networking
- Senior level knowledge of security technologies including: Anti Virus, IDS/IPS, Firewalls, Web Filtering and Data Exfiltration systems
- Must be well organized and possess excellent interpersonal, customer service, communication, and documentation skills
- Informed of the latest in security trends, threats, and industry resources such as CERT, SANS, D-Shield, etc.
- Demonstrated ability to work well as a team and independently.
- Ability to perform with little to no supervision
- Ability to participate in technically focused teams
- Experience implementing Security Tool Architectures
- Proven ability to work effectively with management, staff, vendors, and consultants
- Experience with programming/scripting (REGX, PERL, JAVA, XML, Python, C, C++, SQL)
Desirable Skills
- Senior Level experience with manipulation of structured and unstructured data
- Experience with large volumes of data management and information extraction/manipulation
- Senior Level Vulnerability and Threat analysis skills
- Experience with system administration and performance management
- Experience with database implementation, and performance management


Qualifications:

Basic Qualifications:
- BS in computer science or other related fields is required, or additional 4years of relevant work experience
- 5 years of information systems experience is required with at least
- 2 years information security experience performing information security event management system implementation and administration
- Experience with Federal, State, Local and other regulatory requirements (HIPAA/SOX/PCI)

Preferred Qualifications:
- Information Security certifications such as CISSP and GIAC
]]> Tue, 15 May 2012 16:00:00 GMT 2429241-San-Francisco-Information-Technology This Project Management Associate will establish a collaborative relationship among Program and Project principles by coordinating, and assisting in various components needed to define, develop, and deploy projects, programs, or tasks as related to application development efforts. This role will support and coordinate with the senior project lead to provide project transparency through tracking, analysis, and reporting using Excel, Powerpoint, and MS Project. Additional responsibilities include coordinating schedules and activities, placing eProcurement orders for hardware/software supplies and services, compiling and analyzing project reports, and tracking project/program progress and results.

Essential Functions:
1. Overall: Support Lead Project Manager level or higher while learning and verifying PM skills knowledge set.
2. Assist Project Managers with KP-IT Project Management tracking and reporting requirements.
3. Propose alternative solutions to identified gaps and obstacles in current project initiation and reporting processes.
4. Monitor CLARITY(RPM) and assist PM with monthly status updates.
5. Review CLARITY (RPM) for compliance with IT-Oversight policies.
6. Create Remedy service requests for PM edit rights in Open Workbench and in CLARITY.
7. Prepare and submit Purchase Orders and Capital Requests through eProcurement.
8. Create or update SLA's, SOW's and Recharge Agreements.
9. Provide Open Workbench Resource reports.
10. Assist PM with ad hoc reporting requirements for IT-Oversight (ie, regulatory or business mandates).
11. Partners with Financial Analysts on analyzing capital and non-capital reports for reporting project/program actual and committed dollars.
12. Develops and maintains project document library and other project/program repositories.
13. Assist PM's in creating and distributing various project documents required by IT-Oversight.
14. Participates in project team meetings and assist in documenting action items, user requirements, and project schedules.

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- Less than one year of experience in project management, or a minimum of 5 years project coordination experience.
- Proficient in Microsoft Word, Visio and Powerpoint. Advanced skills with Excel, including knowledge of establishing filters, pivot tables, and linking cells between worksheets. Experienced and familiar with Microsoft Project, including establishing dependencies, resources, and resource loading.
- Must have excellent communication skills, be well organized, detail oriented, good planning skills, be problem solving/analytical, self-directed, team focused, and results oriented individual
- Professional and business appropriate conduct
- Understands risk management concepts


Preferred Qualifications:
- Knowledge of Lotus Notes, Open Workbench, Remedy, MS Access, Sharepoint, and Ariba








]]> Mon, 14 May 2012 16:00:00 GMT 2429274-San-Francisco-Information-Technology
Essential Functions:
- For development, time is spent coding with direction to meet client/user specifications or routine maintenance activities (running error reports, monitoring online and batch systems, installing packages).
- Conducts system/unit testing with direction.
- Provides basic client/user support, typically through tickets from the Help Desk, and escalates any non-routine problem.
- May support implementation of new program releases or updates through assigned tasks.
- May assist in basic analyses for efficient program/application solutions which support client business processes and functional requirements.


Qualifications:

Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent work experience.
- A minimum of 2 years of experience in development of new programs/applications or maintaining and/or supporting existing programs/systems.
- Some knowledge of policies, practices and systems.
- Limited use and/or application of basic information technology and programming principles, theories and concepts.

Preferred Qualifications:
- Technical certifications preferred and/or required, where applicable.
- Helpful to know some programming language(s).
]]> Mon, 14 May 2012 16:00:00 GMT 2429282-US-Information-Technology The Business Systems Analyst plays a critical role in the contract and benefit administration processes supported by this department. The BSA II is responsible for group and member contract production and several medical and dental benefits tools for sales support. Scope includes ensuring integrity of process and data, quality of output, timeliness as measured by regulatory requirements and business needs; vendor management; and providing great customer service to the internal user community. This involves translating business rules into system configuration, understanding how data is used, and business administration of systems. The person in this role improves our processes and output by ddemonstrating excellent communication and collaboration skills with peers, business customers and managers, data and reporting teams, and IT infrastructure.

Essential Functions:
- In collaboration with KPIT and business clients, maintain information applications to meet business requirements
- Participate on project teams to develop/enhance business information systems
- Ensure integration with other business applications, and consistency w/ established data/information standards
- Work collaboratively w/operations & KPIT staff to implement workflow or system improvements necessary to meet business information needs and user requirements
- Apply business area and system knowledge to research & remediate system problems
- Develop & maintain system documentation including but not limited to business specifications, process flows and desk procedures
- Coordinate/conduct user acceptance testing, to ensure application meets business requirements and supports efficient workflow
- Develop user documentation and related materials
- Assist with user support and training as needed
- Participate in periodic review to identify application improvements needed to support evolving business needs
- Following specifications, develop or enhance applications that combine data from existing sources, tailored to specific user groups and business needs
- Develop system documentation
- Ensure consistency with established data and application standards
- Information analyst duties, e.g. conduct analysis and make recommendations to business unit based on findings of analysis
- Data analyst duties, e.g., help define business rules applicable to the development of the application

Qualifications:

Basic Qualifications:
- 3 years of relevant analytical/business system support experience
- 1 year experience w/ SAS/SQL, Oracle and Teradata, and Microsoft Office including Visio
- Bachelors degree in a quantitative or technical discipline, or equivalent knowledge and experience
- Familiarity with relevant service delivery/insurance/finance business units
- Ability to support formal training programs for system users
- Proven ability to conduct, interpret and communicate quantitative/qualitative analysis
- Process flow and desk procedure development and documentation
- Proven team skills including the following attributes: efficient, collaborative, candid, open, and results-oriented
- Development of business specification documentation
- Strong interpersonal and communication skills (1:1, peer, multi-disciplinary group, presentations, written)

Preferred Qualifications:
- Five years of analytical experience at KPNW
- Expertise in assigned business unit (service delivery, insurance, finance)
- Specific and broad knowledge of KPNW operations and relevant business systems and data sources such asCommon Membership (CM), regional data warehouse and FASET

Salary Range:
$66,740 - $91,460]]> Mon, 14 May 2012 16:00:00 GMT 2429227-Portland-Information-Technology Essential Functions:
- Applies technical & business knowledge in the analysis of client requirements in project areas such as: IT testing & product acceptance, new business operating models w/ innovative approaches to IT solutions support, market research of emerging or available product functionality, & operational readiness assessment & others
- Participates in cross functional task forces to identify & document functional requirements, work flow, information sources & distribution paths, & system specifications
- Evaluates existing application products which could address client requirements & develops recommendations where appropriate
- Develops comprehensive business cases w/ cost, service, and benefit dimensions of proposed IT projects that are used at executive levels for funding & scope decisions
- Participates in the analysis & definition of efficient, cost effective solutions which support client business processes & functional requirements
- Conducts analysis of client business processes & functional requirements & prepares appropriate documentation to communicate & validate the information
- Completes administrative requirements in an accurate & timely manner (e.g., time reporting, status reporting, etc)

Qualifications:

Basic Qualifications:
- Significant experience, usually three (3) - five (5) years in information systems development or implementation with progressively more complex responsibilities and accountabilities in a large mainframe or client server environment preferred.
- Bachelor's degree or four (4) years of equivalent experience required in Health Care Administration, Business Administration, Computer Science or related field.
- Proficient skills in analysis, documentation, and presentation tools required.
- Strong skills required in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions (e.g., partnering, conflict management, consulting, etc).
- Understanding of health care business and care delivery processes preferred.
- Must be able to work in a Labor/Management Partnership environment.



Preferred Qualifications:
- Knowledge of mainframe systems (I.E.KPDS, CARG, KITS), Word, Excel, Access, etc



Notes:
- PR # MT-1381
- Work scheduled to vary as required]]> Mon, 14 May 2012 16:00:00 GMT 2429239-California-Information-Technology Essential Functions:
- Provide problem solving and instruction to software end users
- Create daily support status reports
- Explain/instruct end users regarding issue resolutions
- Assist end users with the operation of computer software applications including HealthConnect
- Participates in KP directed software classes to be able to provide one-on-one instruction/support of the use of the applications
- Supports physicians, nurses, and staff in the learning process for new software
- Various positions are under review with a joint Management/Union review committee for appropriate Union/Non-Union status and this position may be considered a union position or may be converted to a union position at some time in the future
- Should this position be determined to be union, it will be returned to the bargaining unit in accordance with the Collective Bargaining Agreement

Qualifications:

Position offered will be based on qualifications. This is a Part-Time Temporary Position with benefits for a duration of 2 years. Employment will be based upon established conditions that are written in the Employment Agreement. Employee will be required to sign the Employment Agreement.

Basic Qualifications:
- Previous experience in the health care field, preferred
- End user training experience, preferred
- Bachelor's degree or four (4) years of equivalent work experience in Business Administration, Economics, Operations Research, Public Health Administration, or other related field
- Proficient with PC applications including spreadsheet, word processing, and graphics packages
- Must demonstrate effective communication, consulting, interpersonal, and presentation
- Demonstrates self-initiative and innovation skills
- Demonstrated ability to master and teach new applications
- Must be able to work in a Labor/Management Partnership environment
- Experience with Learning Management System (LMS), customer focused, detail oriented.]]> Sun, 13 May 2012 16:00:00 GMT 2424193-Los-Angeles-Information-Technology The executive oversees the design and development of an enterprise storage environment that includes: enterprise storage hardware, software and technologies, controllers, backplanes, enclosures, arrays, hardware building blocks for larger Direct Attached Storage (DAS) and Network Attached Storage (NAS), and Storage Area Network(SAN) solutions include backup, achieve, local and/or remote replication. The executive focuses on optimizing stability, availability, reliability and performance. The executive is also responsible for leading rigorous storage process and service improvement programs for stable and secure platforms. The executive will direct the implementation of new or additional storage technology and solutions to improve infrastructure service, both locally and remotely. The executive will establish operational objectives and metrics for managers and/or teams of professionals across sub-functions. The executive will provide authoritative advice to management based on deep subject matter expertise. The executive provides direction and guidance for operations, administration and results for multiple departments within a function. The executive will ensure that product design meets the requirements for schedule, feature set, functionality, cost, continuity of supply, quality, reliability, regulatory compliance and industry standards of compliance.
Essential Functions:
- Directs the efforts of others in the achievement of the strategic and operational objectives of the group.
- Manages the hiring, staffing and maintenance of a diverse and effective workforce.
- Responsible for career development/planning, performance and pay discussions of team members.
- Oversees the delivery of designs and projects within budget, schedule and quality guidelines.
- Manages a team responsible for the design, development, testing, integration, maintenance and documentation of storage systems.
- Analyzes and investigates storage engineering tasks, and prepares design specifications, analysis and recommendations.
- Provides direction for design, planning, configuration, documentation, deployment and top-level support ownership of storage infrastructure technologies.
- Approves recommendations for capacity planning, performance optimization and future direction.
- Oversees the design of storage solutions per business requirements.
- Collaborates with business partners, Infrastructure leadership and domain architects on storage solution roadmaps that deliver customer value through technology leadership, ease of use, better-together product integrations, end-to-end data management, and cost competitiveness.


Qualifications:

Basic Qualifications:
- Bachelor's degree required
- Candidates should have14+years of relevant experience or equivalent combination of education and work experience, plus 10+ years of leadership experience
- Direct accountability and management of a yearly $10M plus, multi year storage transformation effort
- In sync with current storage architectures and industry credibility
- Executive level presentation
- Business acumen and proven ability to determine accurate unit costs and influence business consumers to tie consumption to cost
- Experience with Distributed Systems storage is a must
- Working with a off shore service delivery partner is a must
- Knowledge of ITSM frameworks and concepts
- Exposure to and working experience with organizational change
Preferred Qualifications:
- Master's degree in Computer Science or related field would be highly advantageous
]]> Sun, 13 May 2012 16:00:00 GMT 2424162-Los-Angeles-Information-Technology
The Senior Financial Analyst position within the Financial Reporting and Costing group is located at our Pleasanton, CA Campus and is responsible for providing reporting and analytical expertise and support to our IT Business Partners. In this role you will develop analytical reporting in support of IT's financial goals as well as ad hoc and change management projects as assigned in a timely and professional manner. You will support the monthly reporting and analysis process across the IT organization, maintaining Service Level Agreements with both internal (IT) and external (KP) clients. You will identify and prepare evaluations on a variety of complex and diverse subjects including formal presentations of IT's financial results through both statistical and operational analysis. You will participate in the development and maintenance of performance metrics, measurements, methods, targets and reports; assist in identifying performance improvement opportunities by identifying key business issues; create financial models and make recommendations. You will partner closely with the IT finance team to improve financial analysis, reporting, and other financial processes. You will not only ensure that proper processes and deadlines are met, but will also develop and implement internal processes and procedures to support and comply with IT finance policy and procedures.
Essential Functions:
Responsibilities include but may not be limited to:
- Support monthly close activities on a monthly basis in a timely manner. Ensure proper processes and deadlines are met, develop and implement internal processes and procedures to support and comply with IT financial policy and procedures.
- Prepare concise and informative analysis for internal and external reporting partners.
- Partner closely with the IT finance team to improve financial analysis, reporting, and other financial processes. Act as a significant information resource.
- Participate in the development and maintenance of performance metrics reporting; assisting in identifying improvement opportunities. In addition, provide ongoing recommendations on the use and interpretation of analysis, reports, methodologies, systems and source data.
- Prepare ad hoc analysis and reporting as needed.
- May also include identifying, initiating, researching and preparing financial models and/or analysis on a variety of complex and diverse projects and problems (e.g. financial, statistical, operational, and costs/benefit analyses) supporting strategic initiatives.


Qualifications:

Basic Qualifications:
- Bachelor's degree in Finance or Accounting or 4 years of equivalent work experience.
- A minimum of 5 years of financial planning and analysis experience in successively responsible roles including the ability to demonstrate experience modeling and financial data analysis.
- General knowledge and understanding of accounting rules and principles.
- Experience designing and implementing report modifications and improvements.
- Import and export of data and graphics files from multiple databases or data warehouses to develop complex financial and management reports, tables and charts.
- MS Office 2007 Suite - requires advanced level proficiency with MS Word, Excel (pivot tables, v-lookup, h-lookup, charts) and PowerPoint.
- Strong analytic and problem solving skills; high level of accuracy.
- Strong communication (written and verbal) and interpersonal skills with ability to keep track of communications with multiple clients simultaneously.

Preferred Qualifications:
- Knowledge of Kaiser Permanente's systems and financial tools desired, including Business Objects Xi and Cognos.
- Understanding of IT business rules and how those rules translate into financial systems and financial reporting.
- Demonstrated ability to work in a collaborative, team environment. - Excellent interpersonal teamwork skills; service oriented.
- Proven initiative and self-directed style.
]]> Sun, 13 May 2012 16:00:00 GMT 2339283-San-Francisco-Information-Technology
Founded in 1961, the Division of Research's research program is built on a base of rigorous epidemiologic investigation in a large, well-characterized population. Many of the division's major contributions have been in the areas of risk factor identification, prevention, and drug safety. However, this is an exciting time in biologic, medical, and health services research, and the division is contributing to progress in many new areas including: research looking at the role of genes and the environment in health, clinical trials, and research to help answer the critical questions of how to implement and use health informatics, manage chronic illness, and motivate self-care and disease prevention.

Postion Profile: Under general supervision, this position exists to assist the organization in making strategic data-related decisions by analyzing, manipulating, tracking, internally managing, and reporting data. This position takes an active leadership role both as a consultant and as a high-level statistical analytics programmer.
Essential Functions:
- Leads, makes significant contributions, &/or provides technical leadership to high visibility projects to identify
- Resolves issues of strategic importance to the organization
- Interfaces regularly w/ senior management to produce timely & valuable results
- Directs the development of outcomes & process measures, including technical specifications, to enable population measurement, guideline implementation, & evaluation
- Builds and maintains complex statistical routines using macros, vendor software, & software written by self & others
- Tests & maintains data integrity across multiple databases (internal SAS, DB2, VSAM; external: Adobe, Excel, SAS parsing routines, COBOL)
- Builds sophisticated statistical models & forecasting tools using these databases
- Designs & enhances databases
- Designs menu systems that are effective & user-friendly
- Develops reports w/ accurate, easy to read, useful information that satisfies the client's needs
- Designs & generates tracking and monitoring tools
- Designs research plans for data gathering & analysis participates significantly in interpreting analyses & developing action plans accordingly
- Defines & frames complex multi-dimensional healthcare issues & develops time tables/processes for decision making
- Translates needs, issues, & ideas into effective strategies and action plans
- Formulates specific implementation plans & evaluates the effectiveness of actions/programs implemented
- Develops creative alternative solutions & works closely with IT and outside partners (and physicians for TPMG departments).
- Sets the strategic direction of projects & determines goals and priorities w/ team, clients, or project management sponsors (when appropriate)
- May coordinate team/project activities & schedules
- May establish team membership & project participants, provides leadership to multi-disciplinary project teams, as well as manage work of outside consultants when used
- Communicates results/recommendations to project sponsors, clients, & various senior level audiences (including physicians for TPMG departments)
- May participate in the development & management of the department, including coaching and recruiting for consultants/analysts & other departmental activities
Other Duties:
The incumbent provides data management, scientific programming and analytic support for the Research Program on Genes, Environment and Health (RPGEH) in the Kaiser Permanente Division of Research (DOR), including:
- Creating data extracts and analytic datasets for collaborative studies
- Conducting statistical analyses and creating tabular & graphical reports
- Providing consultation to researchers concerning the availability and appropriate interpretation of KP and RPGEH data
- Integrating data from diverse KP and RPGEH sources into a consolidated repository
- Performing other programming, analytic or consulting duties as required

Qualifications:

Basic Qualifications:
- 5+ years programming in SAS, SQL, VBA, net or equivalent statistical analytical programming language
- Experience with analytical manipulation and interpretation of large databases required
- Typically, 5+ years of related analytical consulting experience and healthcare experience preferred
- Project management experience strongly preferred
- Experience with MVS/TSO operating systems required
- Master's degree in Economics, Finance, Health Care Administration, Public Health Administration, Statistics, Mathematics, Operations Research, or related field, or equivalent bachelor's degree and work experience in lieu of a Masters degree
- Broad familiarity with medical practices, especially population management and process and outcomes measurement
- Knowledge of JCL strongly preferred
- Microsoft Office skills required
- Ability to express complex analytical and technical information to senior management or to audiences with clinical training
- Exceptional analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team
- Must be an independent self-starter
- Proven leadership in consulting and, for some areas, project management
- Must exhibit efficiency, collaboration, candor, openness, and results orientation
- Ability to express complex analytical and technical information to senior management or to audiences with clinical training
- Must be able to work in Labor/Management Partnership environment
Preferred Qualifications:
- Expertise with Kaiser Permanente regional data sources and computing environments preferred
- Familiarity with bioinformatics concepts, methods and software preferred
- Familiarity with epidemiological and genetic statistical methods preferred

Schedule: Monday to Friday 9:00am to 5:00pm
This position is expected to continue for 2 years work or pending continuation of grant/contract funding.
]]> Fri, 11 May 2012 16:00:00 GMT 2424183-Oakland-Information-Technology
Essential Functions:
- Define business problems and create scope of work for new work initiatives
- In collaboration with business clients and data teams, provide information analysis and analytical modeling support
- Use query tools extract data, create data and meet client needs
- Consult with senior level analyst to troubleshoot and design complex problems
- Design and interpret analyses of data, providing recommendations in suppport of basic to moderately complexbusiness problems
- Regularly use busibess intelligence tools, programming languages and spreadsheets to produce quantitative analyses and reports
- Work independently with client and other contractor staff at an intermediate professional level and is expected to be articulate, prepared, and knowledgeable in those encounters
- Produce graphs and tables for reports, presentations and publication. Carefully document all programs, data sets and analyses
- Perform other duties as requested


Qualifications:

Basic Qualifications:
- Bachelors degree or Associates degree and 2 years of experience, or 4 years of analytical experience
- Proven ability to conduct, interpret and present quantitative/qualitative analysis
- Strong interpersonal and communication skills (1:1, peer, multi-disciplinary group, presentations, written). Be assertive, objective and be able to confront clients with difficult issues
- Proven ability to pull and analyze data using standard query tools
- Working knowledge in the use of Microsoft Office
- Intermediate skills in Microsoft Excel

Preferred Qualifications:
- 3 years of analytical experience
- Advanced degree in a quantitative or technical discipline
- Specific and broad knowledge of KPNW operations, KP applications, and KP HealthConnect, including Hyperspace, Clarity and Chronicles
- Health care or insurance experience

Salary Range:
$53,420 - $70,580
]]> Thu, 10 May 2012 16:00:00 GMT 2424227-Portland-Information-Technology
Essential Functions:
The Research and Quality Directorate

The Research and Quality group is forming in 2011 and 2012. It will provide comprehensive IT partnership efforts for Community Benefit, Research & Health Policy; and the Quality and Care Delivery Excellence organizations. We will coordinate and provide leadership across the IT organization for the technical work, information management solutions and collective intelligence delivered for these organizations.
Our focus will be to provide strategic, tactical, and operational leadership which supports the IT planning and delivery for these business and clinical organizations. We will be delivering some IT projects directly and coordinating with other BIOs on the programs and projects they are delivering. Our goal is also to provide an overall IT planning and coordination function as this group forms.
We actively participate and contribute in Industry, KP, and KPIT wide initiatives in the areas of data usage and governance, information management, privacy and security, service oriented architecture, data analytics and visualization, information modeling, and data access controls.

Intern Project:
Support the research and quality portfolio organization's strategic leadership responsibilities, ensure development and innovation technology delivery related tasks assigned to the portfolio of research and quality are completed in a timely manner, perform weekly executive status reporting requirements, represent the program in communications with program direct reports and external program constituents, and support research and quality directors in the analysis of project health metrics.
1. Provide meeting support including organization, facilitation, minutes creation and action item tracking for different audiences
2. Executive Status Report Roll-up and Distribution
3. Communications Coordination and Production
4. Research and quality Program Wide Meeting Preparation and Meeting Minutes
5. Research and quality portfolio presentation creation & management
6. Upkeep for various project and program databases as needed
7. Data request, contract and procurement tracking as needed
8. Research and Quality Multi-Year Planning and Funding Package Distribution & Communication


Qualifications:

Basic Qualifications
- College students pursuing a Bachelor's Degree.
- 3.0 GPA
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Preferred Qualifications:
- Honesty, integrity and demonstrated customer-focused interpersonal skills and attitude.
- Models and reinforces ethical behavior in self and others, maintains confidences, admits mistakes, conducts business with honesty, shows consistency in words and actions, and follows through on commitments.
]]> Thu, 10 May 2012 16:00:00 GMT 2424231-San-Francisco-Information-Technology
Essential Functions:
Kaiser Permanente HealthConnect is the largest private sector electronic health record in the world. It is an integrated clinical & administrative information management system that integrates the patient's electronic medical record w/ their appointments, registration and billing information. It offers our members to communicate securely with their physicians and provides the members 24/7 online access to view key portions of their medical record. The HealthConnect department not only maintains such a system but also integrates HealthConnect with ancillary applications and trains the physician to use the system.

Intern Project:
The HealthConnect application is suite of EPIC applications which is maintained by different teams. The duties may vary depending on the team.

The HealthConnect System Analyst (Intern) is responsible for
1) Support the clinical, scheduling, professional billing, security, and tapestry teams with specific projects
2) Design, develop and create reports to support the KP HealthCare team and/or the customers
3) Assist the HealthConnect Managers/Director in process optimization
4) Assist the Application Leads/Managers/Director in tracking, projects
5) Update and execute Regression Test Cases

Qualifications:

Basic Qualifications
- College students pursuing a Bachelor's Degree.
- 3.0 GPA
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Preferred Qualifications:
1) A history of academic success
2) You must be entering your final year in school to qualify for this internship
3) Pursuing degree in Computer Science, Management Information Systems (MIS) or software engineering
4) Organized, articulate, personable. Able to communicate effectively, both verbally and in writing
5) Analytical and demonstrated the ability to solve complex problems
6) Self-motivated
]]> Thu, 10 May 2012 16:00:00 GMT 2424242-Washington-DC-Information-Technology - Learn how to present and communicate complex information and ideas to senior management?
- Learn how technology is changing the way health care is delivered?
If you are, then this is a position for you!
We are looking for dynamic individuals who are interested in working within a health care environment with an emphasis on technology.
Kaiser Permanente IT is a group of 6,000-plus people dedicated to supporting and improving health care for its 8.6M members, and to delivering 24x7 IT services to 150K employees across 400+ medical facilities. As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments and learn new business tools. In addition, you will participate in enrichment activities for your professional development KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies, and application development. Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management and business intelligence. At the end of the Internship, the intern would have learned about the various activities involved in project management and business analysis.

Essential Functions:
Kaiser Permanente HealthConnect is the largest private sector electronic health record in the world. It is an integrated clinical & administrative information management system that integrates the patient's electronic medical record w/ their appointments, registration and billing information. It offers our members to communicate securely with their physicians and provides the members 24/7 online access to view key portions of their medical record. The HealthConnect department not only maintains such a system but also integrates HealthConnect with ancillary applications and trains the physician to use the system.

Intern Project:
KP HealthConnect Education, Optimization, Support (EOS) team delivers training to Physician Community. The EOS team is looking at innovative solution to deliver training such that it is tailored to an individual provider. Hence, it is looking to create knowledge maps for the Physician to acquire new skills or to learn new concepts. Knowledge Map will be web based tools that will be supported by a database on the back-end. The HealthConnect Software Developer (Intern) is responsible for
a) In coordination with the EOS Manager gather and understand the requirements of the Knowledge Map Tool
b) Create design documents to support the business requirements
c) Code the design to specification
d) Test the code to specification
e) Draft deliverables to transfer knowledge to the appropriate assigned personnel f) Track, document and communicate progression of tasks and follow-up to ensure on-time completion

Qualifications:

Basic Qualifications:
Working towards bachelor's degree in Business Administration, Communications, Computer Science, Economics, English, Finance, Health Care, IT or other related discipline.
Must have an interest in strategy and intermediate to advanced PowerPoint skills.
General understanding of health care IT, best practices, industry trends, as applicable to areas of responsibility.
General understanding of corporate communications health care IT, best practices, industry trends, as applicable to areas of responsibility.
Academic students seeking professional training within a business corporate environment.
Analytical, relationship building, and interpersonal skills are essential.
Working knowledge of MS Word, Excel, Access DB skills.
High school diploma or GED.
Excellent organizational skills and detail orientation.
Exceptional customer service orientation.

Preferred Qualifications:
- You have or are about to receive your master's degree
- A history of academic success
- You must be entering your final year in school to qualify for this internship
- Pursuing degree in Computer Science, Management Information Systems (MIS) or software engineering with emphasis on Database design and Web Design
- Organized, articulate, personable. Able to communicate effectively, both verbally and in writing
- Analytical and demonstrated the ability to solve complex problems
- Self-motivated
- Experience working with appropriate programming languages, operating systems and software
- Experience working with relational databases to facilitate programming software
]]> Thu, 10 May 2012 16:00:00 GMT 2424154-Washington-DC-Information-Technology Infrastructure Program

Supplier Management
Supports the internal Supplier Management efforts by developing and participating in the following:
- Utilizing SCOR and/or CSCMP reference models to create standard processes, implement methodologies, diagnostics, and benchmarking tools to guide the coordination of internal and external suppliers, and create a common scorecard to measure suppliers' performance.
- Define, implement, manage, and audit core supplier oversight processes such as: scorecarding, tiering, risk management, performance improvement, communications management utilizing frameworks such as ITIL, CMMI, Project Management (PMP), and/or Six Sigma.
- Build and manage a supplier performance and risk management, control-conscious culture by creating a consistent, integrated SM program and framework throughout the company and managing the Supplier Management Office.
- Coordinate with procurement to make sure the contract payment mechanisms work. Provide input on or be responsible for the review, payment, and reconciliation of invoices for hardware, software, professional services, and other in-scope IT services.
Responsibilities
- Establish, maintain, monitor, and evaluate supplier relationships with authorized supply partners to deliver greater levels of innovation and competitive advantages to the KP-IT Infrastructure Program and Kaiser Permanente.
- Align technical track objectives with Program Managers and authorized suppliers.
- Develop JD Power focus on supplier performance.
- Train program managers and track leads on supplier management procedures.
- Develop, implement, and manage supplier management policies and procedures.
- Develop score cards to measure supplier performance across all tracks of work.
- Provide tools for project managers to evaluate suppliers on quarterly basis.
- Monitor supplier performance feedback from project managers and other internal business partners.
- Conduct periodic review of contracts and supplier work activities.
- Generate quarterly supplier performance reports to senior management.
- Facilitate performance meetings and continued negotiations between supplier and KP program managers.
- Track aggregate spend and cost savings for multiple projects across the KP enterprise.
- Maintain master agreements and distribution of projects to suppliers.
- Tracks trends, anomalies and opportunities for supplier improvements.
- Ensure consistency of supplier management and reporting with National Facilities Services Business Information Officers (NFS BIO), IMG Network Services, and Infrastructure Program.


Qualifications:

Minimum Requirements
- 5 years project management experience with projects in excess of $50M.
- 5 years experience in mixed product procurement and services sourcing environment.
- Excellent communicator with strong customer focus.
- Strong planning, coordination, and project management skills.
- Customer service oriented to assist client with articulating business problem and project requirements.
- Research abilities, to learn tools and existing procedures independently.
- Strong technical writing and process documentation skills.
- Detail oriented.
- Excellent verbal, written and presentation skills.
- Time management and task prioritization skills.
- Background in Procurement and Contracts a plus.
- Bachelors degree or equivalent work experience.
Preferred Requirements
- SCOR-P certified by Supply Chain Council or SCPro certified by Council of Supply Chain Management Professional preferred.
- Experience in implementing SCM or SRM tools or applications to manage contract lifecycles and capture supplier performance data.
- Individuals with a good combination of commercial, technical and interpersonal skills. Commercial acumen, market knowledge, analytical abilities and project management expertise are important.
- Proven skill set in communication, listening, influencing and managing change are critical to developing strong and trusting working relations.
- Individuals with a deep understanding of supplier performance reporting coupled with a broad understanding of other areas of supplier management will be particularly suited for this position.
- B.S. degree in business, finance, accounting, IT, operations management, or equivalent experience (such as performance measurement).
- 5 or more years of supplier management experience, particularly with respect to establishing a SMO program.
- The candidate should have a strong combination of technical and demonstration of business skills.
- Expert knowledge of SMO and supplier management objectives, principles and practices, particularly in Fortune 500 and enterprise IT organizations.
- Expert knowledge of SMO program requirements and processes.
- Knowledge of SMO programs and best practices in large, complex IT environments.
- Strong technical and operational understanding of IT platforms and key IT suppliers, including Cisco, IBM, HP, Microsoft.
- Experience in establishing SMO programs for large IT organizations and across a supplier portfolio.
- Experience in managing team of managers and analysts and in managing suppliers.
- Strong understanding and awareness of IT supplier industry and healthcare peer group benchmarking.
]]> Thu, 10 May 2012 16:00:00 GMT 2042164-Oakland-Information-Technology
This is a position for a Lead Project Manager in the National Facilities Services BIO joining our Integrated Systems Delivery Team. The Integrated Systems Delivery Team partners with various internal groups that include but are not limited to Clinical Technology, IT, National Facilities Services and our Clinical Partners. The ISD team is constantly working on leading edge technology projects and it is our mission to improve the quality of care provided to our members by providing the correct data and controls to the correct person in the correct context at the correct time.


Essential Functions:
Exhibit leadership to motivate, set achievable objectives, maintain a positive outlook, take responsibility, make decisions and provide constructive feedback
Build, track and monitor project plan(s) using either MS Project or Primavera to ensure that the project is on schedule and budget and that it remains so
Ensure project data is accurate and available for review by management and ensure that management is proactively informed of potential problems so that they can be resolved before they become insurmountable
Utilize a proactive change control process
Use negotiation skills to achieve successful project outcomes around issues, scope, schedule, costs/budget and resources
Manage the project funding/budget process
Matrix manage project managers and teams from other KP-IT groups who supply resources and services to the project
Consistently support compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanente's policies and procedures.
Manages complex projects or multiple projects of moderate complexity.
- Total managed project budget up to $10 million.
- Project complexity includes multiple sites and up to 10 interdependent work tracks.
- Project Integration Management, including converts business cases to business plans.
- Manages coordination across multiple stakeholders from both IT and Business to ensure project objectives are met.
- Understands and consistently meets project stakeholder expectations within scope of project role by responding promptly to client/stakeholderinquiries.
- Demonstrates knowledge and use of change management process.
- Responsible for accurate time reporting for project work they are leading.
- Responsible for measuring and reporting 'on budget' metric for assigned scope.
- May provide quality reviews and guidance for projects.
- Directs or may develop the quality/testing strategies for the project. Provides best practice recommendations and trade-off scenarios for consideration.
- Establishes coordination across projects to ensure adequate resources are available and delivery commitments are met.
- Responsible for tracking and reporting accurate project and deliverable status for assigned scope of work.
- Capable of developing communication presentations with minimal guidance.
- May assist in the development or provide guidance to project managers in development of risk plans, qualitative/quantitative risk assessments.
- Evaluates business cases for vendor requirements.
- Contributes to RFP development and technical specifications.
- Demonstrates understanding of and applies knowledge in all phases of the project delivery life cycle.
- Accountable for coordination ofcollection and validation of business requirements.
- May determine the impact of current/existing technologies on the project.
- Negotiates with application release manager to include changes in a release.


Qualifications:

Basic Qualifications:
- B.S. degree in Computer Science, Information Systems or Management Information Systems or equivalent experience.
- Required is 8 years of information technology experience that includes a broad understanding of both IT infrastructure and application projects through professional services consulting and/or project/program management.
- 6 years of progressive experience as a program/project manager that includes managing implementations of large, complex projects with multi-million dollar budgets.
- Demonstrated strong customer focus and client relationship building skills
- Must possess excellent verbal and written communication skills

Preferred Qualifications:
- System Integration experience is preferred
- Very strong presentation creation and delivery experience is preferred.
- Capital Construction experience is a plus
- Healthcare experience is a plus
- Project Management Professional (PMP) from the Project Management Institute.

]]> Thu, 10 May 2012 16:00:00 GMT 2418089-Oakland-Information-Technology Essential Functions:
- Performs coding, maintenance, modification, and documentation of complex and advanced applications
- Assists clients in defining their requirements and recommends appropriate application alternatives
- Prepares documentation and conducts training sessions
- Participates in the evaluation of new application packages and the identification of anticipated systems requirements for planning purposes
- Performs related duties as assigned or requested

Secondary Functions:
Position may also support shared systems administration and small-scale database development/support

Qualifications:

Basic Qualifications:
- Previous experience, typically 2+ years with systems and applications programming, or its equivalent in education and work experience
- Bachelor's degree, or equivalent experience, in Computer Science or a related discipline
- Some knowledge of systems alternatives is required
- Good analytical and communication skills are essential
- Must be able to work in Labor/Management Partnership environment]]> Thu, 10 May 2012 16:00:00 GMT 2424151-California-Information-Technology Project Management
- Manages small to medium size projects.
- Develops and executes project plans.
- Provides project reporting to project sponsor under guidance of higher level resource.

Meta Data Repository
- Develops data definition consistent with data management standards and conventions.
- Defines meta data structures for information repository and performs model management.

Database Design (physical)
- Analyzed business information requirements, such as throughput, data volume, performance and availability, and transforms logical data model into physical data model.
- Transform physical data model into physical database design with appropriate DBMS features to meet the business non-functional requirements.
- Develops database definitions consistent with data management standards and conventions.
- Participates in physical data model integration and convergence activities.

Database Development (physical)
- Develops, tests, and implements the organization's physical databases across multiple platforms, technologies, and computing environments.

Database Performance
- Provides support to Lead in capacity planning, forecasting, and tuning.
- Develops performance / tuning evaluation reports.

Communications
- Communicates business / information models to clients, developers, and database designers.
- Communicates database designed to data analyst and application programming staff.

Technology Evaluation
- Research and evaluates alternative database solutions and recommends the most efficient and cost-effective solution for the project, ensuring consistency with enterprise direction.

Methodologies and Standards
- Recommends development of or adoption / incorporation of new methodologies and standards for supporting information management.

Database Management and Support Tools
- Implements, configures, and customized database management and support tools.

Client Consulting
- Consults with clients and development areas in the design and implementation of small to medium projects.
- Consults with clients to determined information management requirements.

Training / Mentoring
- Provides direction, guidance, and technical support to clients, applications, and operations areas.
- Develops technical and analytical skills of lower level resources.

Data Transformation
- Designs, develops, and tests complex transformation extracts and load routines.

Database Maintenance
- Provides level diagnosis and resolution of database projects.
- Works with vendor personnel, if necessary, to achieve timely solutions of database problems.
- Escalates, as necessary, and provides problem resolutions.
- Implement database security configurations and compliance-related tasks.
- Maintain DBMS currency.

Database Systems Engineering
Designs develops, configures, tests, and integrates database infrastructure system components to produce product roadmaps, system standards, and product builds that span multiple platforms, technologies, and computing environments.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 8 years of design, testing, implementation, control and maintenance of logical and relational databases across platforms and computing environments.
Functional Knowledge & Skills
Thorough knowledge of business functions / business related policies.
Complete understanding and application of business related principles, concepts, practices, and standards. Full knowledge of industry practices..
Broad application of business function / business related principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields..

Education & Training
4 year degree in computer science, statistics or math and/or equivalent experience.

Preferred
Oracle Database Administration Certification]]> Wed, 09 May 2012 16:00:00 GMT 2418112-Portland-Information-Technology The mission of the KP HealthConnect Operations Department is to optimize the use of the system across the Region in order to achieve high priority goals in clinical care and business outcomes. The department does this through diligent and conscientious attention to user needs, through partnerships with National and Epic Systems in the continued development and enhancement of the system, through partnerships in the Region with NWP, IT, and the Labor Management Partnership, and by applying medical systems to meet problem-oriented and opportunity-driven objectives.
Essential Functions:
- Lead operational and information systems and system integration expertise in the analysis, development, training, testing, optimization and application of KP HealthConnect (KPHC) business and clinical systems
- As the subject matter expert for multiple Epic modules systems and circle of support systems, direct and recommend system solutions to regional leadership, clinicians, staff, brokers, employers, professional organizations and vendors including Epic Systems Corporation
- Manage complex Epic and circle of support integration issues and critical support/ enhancements issues in the KPHC systems
- Collaborate with work teams, departments, regional leadership, clinicians, staff, and information technology to define needs, facilitate agreements and decisions
- Plan execution of complex and large projects including user communication, support and post implementation review
- Lead the configuration of new features and modules for integration with installed Epic applications. Direct and plan relevant workflow sessions and manage resulting workflow changes with senior business sponsors
- Lead large complex configuration activities for complex function to resolve problems escalated to the KPHC Operations department.
- Set up and test configuration to resolve complex patient safety problems modifications and cross application enhancements. Build, maintain and update application master files and category lists to ensure data integrity and maintain synchronization with Enterprise CB (Collaborative Build) updates
- To sustain efficient current and future functionality, provide leadership and direction for operational and information for new version upgrades, system integration issues, optimization of current functionality, and incorporation of new modules in the KPHC business and clinical systems
- As the subject matter expert, test complex system changes or system integration issues, direct training materials content, anticipate workflow impact and solutions, and manage deployment
- Lead test script development, test data validation, test results analysis, defect and problem resolution and identification of problem fix
- Review, analyze and recommend implementation of release notes as received from Epic Systems. Analyze Change Requests for impact of change and costs. Communicate changes to business partners and assist with implementation of change


Qualifications:

Basic Qualifications:
- Bachelor's degree or equivalent experience in a health care profession, information systems, business, library science, or information resource management
- Epic Certification required
- Certified/Proficient in 2 Epic modules or application sub-components
- Experience on at least 2 major system implementation (go-lives)
- Demonstrated experience managing small projects or taking lead role in supporting components of medium to large projects
- Demonstrated working knowledge of medical terminology
- Demonstrated skills in complex project management
- Ability to scope and estimate large complex enhancements
- Demonstrated ability to lead and manage multidisciplinary teams through influence and collaboration
- Excellent communication and interpersonal skills
- Must exhibit efficiency, collaboration, candor, openness, and results orientation
- Demonstrated working knowledge of computer applications in business settings

Preferred Qualifications:
- A minimum of 5 years ofexperience at Kaiser Permanente
- A minimum of 3 years of experience using at least one of the Epic suite of application products or completion of Epic certification in an application(s)
- Master's degree in medical informatics, computer science or a related health care field
- Direct experience implementing business information systems in the Northwest region
- Knowledge of functional areas and/ or systems analysis
- Knowledge of research and analyses /design
- Demonstrated skills in conflict resolution
- Public speaking skills

Notes:
-May requireoccasional travel to otherKaiser medicalcenters

Salary Range:
$81,100 - $111,100]]> Wed, 09 May 2012 16:00:00 GMT 2418146-Portland-Information-Technology
Essential Functions:
- Manages all phases of the project delivery life cycle and provides program and individual project status reports and statistics using the Comprehensive Delivery Process (CDP) and Portfolio Approval Council (PAC) processes.
- Manages and escalates program/project issues.
- Provides primary interface for given project initiative between the Business Partners, Development and the Technology and the Infrastructure organizations.
- Sustains strong ongoing relationships with client project sponsors and senior management during projects.
- Utilize negotiation skills to achieve project outcomes around issues, scope, schedule, costs/budget and resources.
- Total managed project budget up to $5 million.
- Project complexity includes multiple sites and up to 5 interdependent work tracks.
- Accountable for the success criteria, development, publication and updating of project deliverables.
-- Understands and applies knowledge of change management process on projects.
- Responsible for accurate time reporting for project work
- Negotiates agreement on project schedule and budgets.
- Responsible for measuring 'on budget' reporting for assigned scope.
- Directs or may develop the quality/testing strategies for the project.
- Determines resource requirements and with support procures resources.
- Tracks and reports on project and deliverable status and manages variances.
- Develops and manages issue escalation and the resolution process.
- Facilitates risk management planning, identification planning and control for projects commensurate with these projects.
- Helps evaluate business cases for vendor requirements.
- Contributes to monitoring and managing vendor performance to ensure contract commitments are met.
- Ensures project alignment with business strategy and architecture.
- Develops solutions that align with strategic direction and standards.


Qualifications:

Basic Qualifications:
- 4+ years of application project management experience that may include software development and/or program management
- 3+years of experience managing implementations of large-scale projects
- Strong people management, communication, inter-personnel and collaboration skills
- Strong analytical and project management skills
- Openness to occasional travel
Preferred Qualifications:
- An understanding of products and services included in a Healthcare Care Delivery portfolio
- Experience in Healthcare Clinical Systems
- Project Management (PMP) certification
- Very Strong Microsoft Project skills, Microsoft Certified Technology Specialist (MCTS): Managing Projects with Microsoft Office Project 2007 certification, exam 70-632 preferred.
]]> Wed, 09 May 2012 16:00:00 GMT 2102768-Denver-Information-Technology
Essential Functions:
- Establish personal credibility and effectiveness with complex, cross-functional health systems to improve cost, quality and service
- Manage and coordinate multiple and diverse projects and priorities simultaneously
- Because this position has minimal line accountability, the ability to influence change and cooperation is extremely important
- Provide consistent systems and tools across entities, boundaries and locations

Secondary Functions:
- Project Management
- Application & interface enhancements/development
- System configuration, build, installation & monitoring
- Modifications and enhancements
- System testing, training & deployment

Qualifications:

Basic Qualifications:
- Bachelor's or equivalent work experience required in health care administration, information systems, business, a health care profession, library science, or information resource management
- Epic Certification required or may be obtained within 6 months of hire date
- Demonstrated skills in project management
- Demonstrated ability to lead and manage multidisciplinary teams through influence and collaboration
- Demonstrated working knowledge of computer applications in business settings.
- Excellent communication and interpersonal skills
- Must exhibit efficiency, collaboration, candor, openness, and results orientation

Preferred Qualifications:
- 3 years experience using at least one of the Epic suite of application products or completion of Epic certification in an applications
- Minimum of 5 years' experience at Kaiser Permanente
- Advanced degree in medical informatics, computer science or a related health care field
- Direct experience implementing business information systems in the Northwest region
- Knowledge of functional areas and/ or systems analysis
- Knowledge of research and evaluation design
- Demonstrated experience leading a multidisciplinary project to successful completion
- Public speaking skills
- Demonstrated experience with office software, e.g., Power Point, Excel, Word and/or MS Project

Salary Range:
$63,540 - $87,060]]> Wed, 09 May 2012 16:00:00 GMT 2418111-Portland-Information-Technology
Budgetary Planning and Forecasting
Fraud Management
Business Intelligence and Decision Support
Data Mining
Data Warehouse and Data Mart development
ETL and Advanced Data Transformation

The Shared Analytic Environment (SAE) Maintenance and Logistics (M&L) team provides project coordination, ITIL based change management oversight and control, incident management and internal operational support

Essential Functions:
- Provide customer projectslogistics management and coordinate communication and reporting
- Identifies opportunities for increasing business efficiency through improved manual and automated process systems.
- Provide incident oversight, request for change (RC) and service request(SR) oversight
- Manage dashboard development and portal content
- Capacity Reporting

Qualifications:

Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent experience.
- A minimum of 8 years of IT project coordination/management
- Excellent written communication skills


Preferred Qualifications:
- PMP and ITIL certification]]> Tue, 08 May 2012 16:00:00 GMT 2414963-Denver-Information-Technology .
The Manager of Nursing Informatics provides boundary spanning leadership between Patient Care Services (PCS) and KPIT to promote evidence-based, highly reliable, efficient and safe patient care. This individual will lead cross functional and inter-professional teams in the Clinical Transformation Program to foster innovation and continuously improve the way care is delivered across the care continuum. This nursing leader will collaborate with a variety to stakeholders to transform care with the intelligent use of data, analytics and performance improvement tools. The Manager of Nursing Informatics focuses on transforming information into knowledge and leading change integrating technology with patient care. This role will focus on care delivery transitions to promote seamless patient-centered care. This role will be a key leader in developing the infrastructure for effective and efficient health information technology that support s the nursing vision of extraordinary nursing care- every patient, every time.

The Manager of Nursing Informatics will be accountable to the Director of Clinical Informatics with a matrix relationship to the Vice President of National Patient Care Services. The primary responsibility is to develop, implement and evaluate strategic and tactical programs that leverage technology to optimize clinical operations and improve efficiency.

Essential Functions:

- Provide leadership to the Clinical Transformation Program that assesses and continually improves the way patient care is delivered at all levels of the organization blending people, processes and technology.
- Champion the redesign of clinical workflow and processes essential for the adoption of new technology.
- Design systems that are interoperable, patient-centric, user friendly and focused on quality outcomes.
- Partner with nurse executives, innovation and advanced technology and KPIT to lead technology changes that advance quality care across the continuum.
- Lead the Ambulatory Nursing Governance Group (ANGG) and leverage KP HealthConnect and enabling technology to improve population care.
- Collaborate with regional and national PCS to transform nursing education to include informatics competencies.
- Translate the impact of health care reform, policy and quality initiatives into practice and care delivery.
- Develop business cases that demonstrate the value proposition of new technologies to improve care delivery or clinician workflow.
- Work collaboratively across the organization to examine data standards and interoperability requirements affecting standardization, efficiency, cost, quality or service.
- Foster collaborative relationships- externally and internally- to optimize quality results and positive team work
- Utilize data mining and advanced analytics to ensure that data, information and knowledge form the basis of 21st nursing practice.
- Recognize the impact of change and strategically plan communication and education with national and regional PCS.
- Collaborate with clinical, quality and performance improvement leaders to conduct clinical informatics research.

Key management activities include strategic planning, creative problem solving, project management, team building and customer service. The success of this role depends on the ability to establish credibility among national, regional and local stakeholders.

The Manager of Nursing Informatics will work collaboratively with KP IT, National and Regional PCS, Quality, AR&L, Risk, Reporting & Analytics, , KPHC governance groups, Physician Peer Groups and others to establish operational best practices and standards of care.

Qualifications:

Basic Qualifications:

1. BA/BS degree in a related field and/or 4 years of equivalent work experience.
2. A minimum of 5 years of progressively responsible management experience in following areas: planning, budget/financial management, staffing.
3. A minimum of 5 years experience in nursing informatics, with emphasis on managing a wide range of large hospital-related projects
4. Experience in strategic planning and execution. Ability to analyze and assess organizational needs. Knowledge of design, development and implementation of project plans and programs. Ability to negotiate and manage agreements and resolutions. Experience in examining and re-engineering operations and procedures, and developing and implementing new strategies and processes
5. Exemplary written & verbal communication and interpersonal skills.
6. Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Ability to participate in and facilitate group meetings.
7. Understanding of both the business and the clinical aspects of health care delivery including the importance of the evolution of information systems as a component of clinical operations management.
8. Work requires willingness to work a flexible schedule. 25-30% travel may be required.

Preferred Qualifications:

1. A BSN and Master Degree in Nursing with additional formal training or advanced degree in nursing informatics
]]> Tue, 08 May 2012 16:00:00 GMT 2414982-San-Francisco-Information-Technology
Responsibilities:
- Position supports Director(s) by performing moderately complex administrative activities that requires a high level of initiative and judgment.
- Position may support multiple managers within various functional organizations.
- Coordinates special events, large group meetings, conferences, and audio-visual equipment,
- Maintain calendar, and travel itineraries.
- Researches, compiles, and formats information into databases and spreadsheets.
- Provide support to multiple projects and handle sensitive information with the strictest confidence
- Participates in committee meetings, prepares and distributes agenda, takes and transcribes minutes, prepares presentation summaries, manages logistics and oversees action items.
- Make recommendations to improve office efficiencies.
- Prepares and submits expense reports for Director(s)
- Coordinate processes for new employee work environment, to include space assignment, telephone and computer arrangement.
- Coordinate resource moves, adds, or changes space reassignments
- Provide solutions to cell phones, pagers, computer hardware/software needs and problems.
- Maintains and stocks department office supplies.
- Assume floor steward role to ensure shared equipment and/or services are functioning/stocked properly.
- Monitors space and equipment needs.
- Assumes liaison role between assigned unit and other KP-IT Business units.
- Disseminates information such as policies and agendas to functional unit team.
- Assists in researching and analyzing data to prepare reports for manager
- Adheres to strict confidentiality and information privacy requirements.
- Independently performs routine activities Minimal supervision required for non-routine tasks

Functional Knowledge & Skills Required:
- Uses a variety of software to compose both routine and sensitive communications and reports, (including graphics presentations and desktop publishing).
- Advanced Proficiency in the use of Microsoft Office products (Visio, Word, Excel, and PowerPoint)
- Proficient planning, verbal communication, writing and editing skills are required.
- Proficient in the use of email (Outlook and/or Lotus Notes) fax equipment and Xerox equipment.
- Detail-oriented, can-do attitude, self motivated


Qualifications:

Functional Knowledge & Skills Needed:
- Uses a variety of software to compose both routine and sensitive communications and reports, (including graphics presentations and desktop publishing).
- Advanced Proficiency in the use of Microsoft Office products (Visio, Word, Excel, and PowerPoint)
- Proficient planning, verbal communication, writing and editing skills are required.
- Proficient in the use of email (Outlook and/or Lotus Notes) fax equipment and Xerox equipment.
- Detail-oriented, can-do attitude, self motivated
Minimum Qualifications:
- 1 years experience in a corporate office setting
- Bachelor's degree or 4 additional years of equivalent work experience
- Strong Customer Service Orientation
PreferredQualifications:

- Experience with Website development and use for corporate communications and information distribution.
- Experience in implementing and using Web-based tools (like Microsoft SharePoint and DocuShare) for communications, distributions, notifications and archiving
- Ability to construct wide variety of well-written communications while working under tight deadline]]> Tue, 08 May 2012 16:00:00 GMT 2414949-San-Francisco-Information-Technology
Essential Functions:
- Consults with end users to determine report and database needs and limitations
- Serves as consultant to department staff in interpretation and creation of databases and data reports
- Analyzes the implication of changes in data needs on data structures
- Serves as technical consultant on new products and technology
- Acts as interface between systems group and end users
- Coordinates systems support
- Performs system administration, including system security, software update management, and data dictionary maintenance
- Performs master file maintenance
- Defines data purge and retention cycles
- Monitors data quality and integrity
- Participates in business improvement project teams
- Analyzes impact of process or technical tool changes on existing processes, tools, and interfaces based on knowledge of interdependencies of related functions and systems
- Delivers training for end users on system
- Ensures adequacy and quality of process and procedure documentation
- May lead cross-functional user groups in optimizing the use of existing tools and reports
- May perform user system training
- Extracts data from various complex databases for report generation
- Develops and generates highly complex ad hoc reports and databases to address specific business needs
- Recommends improvements to permanent reports
- Designs and develops complex reports and databases to manage business processes
- Develops new ad hoc reports to address specific business needs



Qualifications:

Basic Qualifications:
- Significant experience, typically five (5) plus years in business systems analysis and administration or an equivalent combination of education and experience
- Bachelor's degree or equivalent experience in computer science, or user-specific area
- In-depth knowledge of the business area(s) served
- Ability to use complex data resource, specialized and sophisticated PC's, and MIS programming languages
- Must be able to work in a Labor/Management Partnership environment]]> Tue, 08 May 2012 16:00:00 GMT 2414951-Sacramento-Information-Technology
The individual will be a senior member of the SI&O leadership team and expected to participate in developing strategies and making key decisions regarding organizational development. The Chief of Staff will be responsible for coordinating planning across the organization to ensure consistent adherence to standard processes, tools and reporting standards. This individual will partner with IT Finance in managing the SI&O budget and forecast, partner with IT Human Resources in developing the People Strategy, and other leaders with Employee Development, Performance Management, and Compensation Planning.


PRINCIPAL RESPONSIBILITIES
Program manage special projects for the VP, SI&O - including development of strategies, business cases, event planning, and facilitation of executive discussions. Program management includes oversight of resources, planning / scheduling of activities, and delivery of major milestones. Ensure that work is performed at the highest quality and within the project timeline.

Partner with Human Resources and the VIP, SI&O to address people issues and to develop strategic programs that support 'Best Place to Work' for our employees. This includes working with the IT HR Consultant to implement employee and leadership development programs, support the location strategy and be the liaison between the VP, SI&O and her leadership team.

Have a working knowledge of each SI&O team function and establish relationship with the SI&O leadership team. This includes understanding potential risks, issues and resource plan for each organization that will be incorporated into the SI&O financial forecast. Ensure that each team will meet or exceed organizational functional goals.

Partner with IT Finance in understanding the organizational budget and forecast, and ensuring that SI&O meets or exceeds financial goals.

Thought partnership for the VP, SI&O in brainstorming solutions, resolving organizational issues and addressing personnel problems.

Qualifications:

Basic Qualifications:
- Master's degree in a related field and/or 6 years of equivalent work experience.
- Minimum of 8 or more years of progressively responsible management experience in planning, budget/financial management, and staffing.
- A minimum of 8 years of related IT experience including IT Project Management.
- Demonstrated success in working in highly-matrixed, program/product development areas.
- Good track record of significant accomplishment in a senior leadership role, preferably with heath care experience.
- Seasoned IT leader experienced in leading successful development and implementation of large complex programs / projects with cross functional representation.
- Demonstrated experience in successfully managing complex organizational initiatives involving multiple functions and multiple business units. This includes the identification and articulation of problems, influencing decision-making process, as well as delivery of expected results.
]]> Mon, 07 May 2012 16:00:00 GMT 2414955-Oakland-Information-Technology
Job Role:
The Systems Programming Lead role includes the design, development, installation, integration, testing and performance monitoring of IAM systems software products and applications. Also includes systems development and ongoing engineering and higher level support. You'll work with developers, QA teams, Operations and project managers. You will develop strategies and communications for internal and external stakeholders, and lead efforts as necessary.

Essential Functions:
- Robust knowledge of Identity and Access management processes, technologies, and how they integrate
- Perform detailed analysis of systems and develop recommendations for improvement
- Partner with key business stakeholders to improve the overall quality of identity data
- Manage release branches
- Build and sanity test release binaries

Qualifications:

Basic Qualifications:
- Bachelor degree or higher with an emphasis in Computer Science or related discipline (or additional 4 years of relevant work experience)
- 8 or more years of experience in Engineering, Identity Management, and/or Information Security, including 3-5 years in a Lead or Architect role
- Proven track record of stabilizing large, complex implementations and implementing engineering best practices
- Excellent written and verbal communication skills, including a strong ability to conceptualized and document complex systems for non-technical audiences
- Strong troubleshooting and problem-solving skills
- Passionate about improving business processes through developing tools and automation
- Knowledge of Identity Management applications (Oracle Identity Manager, Tivoli Identity Manager, Sun Identity Manager, or similar)

Preferred Qualifications:
- Experience designing and integrating business processes and workflows with IT services (BPEL, Oracle SOA Suite) in the context of Oracle Identity Manager (OIM) and Oracle Identity Analytics (OIA) product suite.
- Solid experience customizing and maintaining identity management and provisioning platforms (OIM / TIM / Sun Identity)
- Experience implementing and configuring Oracle Enterprise Manager, Oracle Business Intelligence Publisher and WebLogic
- Knowledge of LDAP technologies (Tivoli Enterprise Directory, Active Directory)
- Knowledge of Authorization technologies (BitKOO, Oracle Entitlements Server, or similar)
- Successful track record architecting, designing and developing J2EE/JEE web applications
- Knowledge of Access Management applications (Oracle Access Manager, CA Siteminder)
- Strong understanding of information security fundamentals in the identity and access management space
- Clear understanding of application development best practices, with a focus on Java technologies
- Working knowledge of access management platforms (TAM, OAM, SiteMinder or similar)
- Intimate understanding of RDBMS and LDAP technologies
- Proven experience analyzing, authoring and reviewing identity management designs
- Experience working with ETL technologies (Tivoli Directory Integrator, Clover ETL, or similar)
- History working with Eclipse/RAD, SVN/CVS and Apache Ant
]]> Mon, 07 May 2012 16:00:00 GMT 2414985-San-Francisco-Information-Technology Essential Functions:
Influence technology decisions & directions for the aligned Line of Business. Must have good business acumen, broad knowledge of technologies & tools and be a subject matter expert in certain areas
Apply architectural principles, guidelines, standards, reference architecture, patterns & frameworks to deliver consistent and cost effective frameworks for re-use as wells solution architecture consulting.
Develop research on emerging technologies, try them out and propose how such will significantly impact how to deliver KP's business through technology.
Hands-on experience is a must in Proof of Technologies and prototypes, with proven track record.
Participate in and/or conduct architectural, design and code reviews.
Assess industry standards for information models, and where appropriate incorporate them into our information architecture standards.
Develop data management strategy and process around data governance, custody, stewardship and security
Define and identify reference data, and provide strategy and process to harmonize Master Data creation and access across the enterprise
Define a Meta-Data strategy to describe and administer data, and provide data lineage tracking ability
Develop and maintain data interoperability standards and interfaces
Develop processes for data migration and integration between systems
Develop a strategy classify data for its most effective and efficient use
Create processes for Data Life Cycle management
Specify data validation, verification and reconciliation strategies
Define processes for Data Virtualization, using Service-oriented technologies.
Define data workflow as it transforms into information
Communicate with Business Stakeholders and Health IT Standards groups within the organization
Collaborate and communicate with team members in other areas of IT like Informatics, Data Administration, and Technology Infrastructure
Collaborate with other enterprise architecture domains to develop comprehensive solution architectures that include the information perspective


Qualifications:

Basic Qualifications:
10 years information technology experience
5 years of data/applicationarchitecture experience
Experience with multiple RDBMS platforms and physical database schema design, including relational and dimensional modeling
Experience with SOA, legacy system modernization, web/eCommerce, B2B, CRM, and/or ERP technologies
The ability to use UML and architecture patterns to convey core architecture concepts as part of an oral presentation to the both technical and non-technical executive leadership is required.
Experience working in large organizations with geographically dispersed teams and complex technical environments
Bachelor's degree in Computer Science, Information systems, Computer Engineering, or equivalent years of experience
]]> Mon, 07 May 2012 16:00:00 GMT 2414997-Denver-Information-Technology
We are seeking an experienced VoIP Training and Supplier Coordinator to join a high performance team who lead the VoIP infrastructureprogram management, planning, analysis and design process. Although this is a technology focused position, it requires extensive interaction with training suppliers, business partners, as well as VoIP professionals.

The VoIP Training and Supplier Coordinator develops the training curriculum for our End User communities to include:administrative assistants, doctors, nurses, IT staff, executives, ACD/ Workgroup members, etc. A primary task will be toschedule instructor lead VoIP courses, communicate confirmations and changes,monitor and track instructor quality, and is responsible for all instructor communication.Develop reports with accurate, easy to read, useful information in Excel, Word or PowerPoint. In addition, participates significantly in facilitating and conducting information gathering, structured documentation, presentation of findings and developing action plans accordingly.

As a VoIP Training and Supplier Coordinator,you will collaborate with training suppliers, business partners, and solution delivery project teams to:

Essential Functions:
- Develop VoIP training standards, processes and procedures
- Ensure a standardized approach to VoIP phone training across KP
- Review and test new training processes
- Coordinate business and training processes with various KP departments and external suppliers
- Prepare various reports used to monitor and manage VoIP training projects
- Review various VoIP related documents for technical and procedural accuracy
- Identify the need for instructors within curriculum's
- Manage instructor observation process to ensure consistency and quality from training suppliers
- Establish metrics and procedures to evaluate the curriculum and instructors
- Coordinate and facilitate instructor meetings
- Communicate new processes to instructors, including scheduling, invoicing and travel
- Establish and apply a system to define availability of instructors, schedule instructors, and to confirm instructor schedules
- Communicate all changes (class, course, schedule, etc.) to instructors and business partners
- Receive and code invoices
- Coordinate on-boarding of contractors and new hires
- Record and verify connectivity and network access of contractors and new hires
- Record and track KP issued hardware issued to VoIP Engineering and Training contractors
- Participates in training to contractors and new hires on KP processes and procedures
- Maintain accurate records of invoices received
- Assist with managing KP-IT Infrastructure Program VoIP SOW suppliers
- Prepare and coordinate meetings, including video conferencing and WebEx meetings
- Take meeting minutes and action items


Qualifications:

Basic Requirements:
- Bachelor's degree, or equivalent work experience along with 5+ yearsof working experience inInformation Technology
- Demonstrated excellence in analysis, documentation, and presentation tools required
- Demonstrated knowledge of and skill in adaptability, oral communication, teamwork, problem solving, coaching, influence, negotiation, results orientation, written communication, planning, project management and analysis
- Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to customers, contracted providers, and suppliers
- Experience in Word, Excel, PowerPoint required
PreferredRequirements:
- 2+years of scheduling/logistic experience Knowledge of VoIP fundamentals, VoIP technologies and configuring VoIP networks preferred
- Experience in VoIP systems development and/or implementation preferred

Note: This position DOES NOT involve the actual training to be performed but to coordinate and manage the VoIP training process across KP]]> Mon, 07 May 2012 16:00:00 GMT 2092855-Oakland-Information-Technology
Essential Functions:
- Manages complex projects or multiple projects of moderate complexity.
- Total managed project budget up to $10 million.
- Project complexity includes multiple sites and up to 10 interdependent work tracks.
- Project Integration Management, including converts business cases to business plans.
- Manages coordination across multiple stakeholders from both IT and Business to ensure project objectives are met.
- Understands and consistently meets project stakeholder expectations within scope of project role by responding promptly to client/stakeholderinquiries.
- Demonstrates knowledge and use of change management process.
- Responsible for accurate time reporting for project work they are leading.
- Responsible for measuring and reporting 'on budget' metric for assigned scope.
- May provide quality reviews and guidance for projects.
- Directs or may develop the quality/testing strategies for the project. Provides best practice recommendations and trade-off scenarios for consideration.
- Establishes coordination across projects to ensure adequate resources are available and delivery commitments are met.
- Oversees transition of project team members to new projects.
- Responsible for tracking and reporting accurate project and deliverable status for assigned scope of work.
- Capable of developing communication presentations with minimal guidance.
- May assist in the development or provide guidance to project managers in development of risk plans, qualitative/quantitative risk assessments.
- Evaluates business cases for vendor requirements.
- Contributes to RFP development and technical specifications.
- Demonstrates understanding of and applies knowledge in all phases of the project delivery life cycle.
- Accountable for coordination ofcollection and validation of business requirements.
- May determine the impact of current/existing technologies on the project.
- Negotiates with application release manager to include changes in a release.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- A minimum of 6 years of experience in project management.
- Matches appropriate IT methods to identified clients needs.
- Thorough knowledge of policies, practices and systems.
- Regularly contributes to the development of new concepts, techniques, and standards.
- Considered functional expert in field within KP.
- Frequently contributes to the development of new theories and methods.
- Employs expertise as a generalist or specialist.
- Leverages knowledge and prior business experience to develop and present rational conclusions, recommendations and implementation strategies and plans.
- Having a wide-ranging experience uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
- Health care industry knowledge.
- Information technology experience.

Preferred Qualifications:
- Should have managed project budget of up to $10 million.
- Project Management Professional (PMP) from the Project Management Institute.

]]> Mon, 07 May 2012 16:00:00 GMT 2256873-Los-Angeles-Information-Technology

Responsibilities:

Intake, triage, and remediate production issues in a 24/7 environment.

Work with offshore and onshore contractor staff.

Determine key business issues and develop effective action plans. Using effective leadership and project management, meet with clients and intra-departmental teams to lead patch and out-of-cycle releases.

Assist in mentoring and training other development and production support staff like FTEs and contractors.

Consistently demonstrate effective leadership, knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to our customers.

Perform and guide, assist or mentor others in software coding and testing. Participate in analysis and troubleshooting of problem definitions within business processes and parameters in order to define functional requirements and technical specifications.

Participate in peer code reviews as appropriate.

Review and participate in Translating business and functional requirements into incident specification design documents. Write unit test scripts. Perform unit tests and clearly document results.

Review and approve Remedy tickets to ensure Sorbanes Oxley (SOX) compliance parameters. Provide timely SOX documentation for SOX audits.

Work with Medicare Business Engine Quality Center database to create Change Request, specification design documents and identify maintenance, repair, and optimization items.




Qualifications:

Bachelor's Degree or 4 years of equivalent experience

3 years experience working in IT and healthcare industry as a programmer/analyst in a development and production support environment.

3 years experience development and production support using PERL, Win32, Tivoli, and SFTP technologies.

Batch Role

Required Skills and Experience
PERL
Win32 API Development and Support (DLLs, Batch files etc)
Tivoli
SFTP


Preferred Qualifications:

Medicare and/or HealthPlan experience.

SOX knowledge and ability to ensure SOX compliance in Remedy and documentation.

Understanding and ability to work on SOX processes and procedures when working with production issues.

Knowledge of working in Lotus Notes database to work on Medicare Business Engine incidences.

Working knowledge of RPM reporting.

Previous experience with production support and Kaiser business membership knowledge is strongly preferred.

Strong analytical skills/problem solving and effective leadership experience

Experience in bringing in collaboration and consensus to staff members, business partners, clients, and other cross-functional teams.

Excellent relationship building, customer services, consulting and communication (verbal, written and presentation) skills with all levels of staff and leadership.

Ability to work in a team environment in a large, matrix, geographically diverse organization.

Demonstrated leadership abilities with a deep business process and change management acumen.

Experience using facilitative leadership and project management methodologies.

Experience developing needs assessments and documenting customer requirements.

Analyzing customer specifications to established process.

Skilled in Microsoft Suite of products (Excel, Word, PowerPoint, Access, Project, Visio).

Desired Skills and Experience
Golden Gate Replicator
Crystal Reports
Oracle(via Perl DBI, SqlPlus and Sql Loader)
SSL
Citrix
StarTeam
]]> Mon, 07 May 2012 16:00:00 GMT 2320857-Los-Angeles-Information-Technology
Job Summary:

ECS partners locally with the Area Business Information Office (BIO), NFS BIO and its local clients, as well as other IT partners. ECS supports all aspects of end user devices and the network/telephony environment. The Operations Manager is responsible for service levels, customer satisfaction and performance against budget.

Responsibilities include organizational leadership, business process, resource, and financial management, sponsorship and promotion of collaborative effectiveness. This position is responsible for providing leadership and direction to employees. This work requires an expertise in communication skills, and management concepts plus a solid base of technology and/or business knowledge/skills and the ability to apply it to business problems.

Essential Functions:
Responsibilities include, but may not be limited to:
Establishes operational goals/objectives and assignments and delegates to supervisors, team leaders and technical/professional employees.
Involved in developing, modifying and executing company policies, which affect immediate operations.
Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. Implements strategic policies when selecting methods, techniques and evaluation criteria for obtaining results.
Assures adherence to budgets, schedules, work plans, and performance requirements.
Manages HR/People processes for the department including performance reviews/management, the employment lifecycle, resource management, compensation planning and administration, goal/objective setting/alignment, employee development/coaching and training.
Manages, through subordinate individual contributors, (including but not limited to supervisors, consultant specialists, leads, project managers) the coordination of the activities of a section or department.
Manages team leads and professional/technical employees typically performing similar or related roles or functions. May also manage contractors, offshore resources and/or matrixed employees.
May have process responsibility for shared services or matrixed organizations.
Regularly advises and collaborates with subordinates, internal/external customers, and functional peer groups at management, senior management, and executive levels, as appropriate.
Requires the ability to influence and effect change with peers, subordinates and others.
Exhibits and gains commitment to changes required and acts as change executor.
Presents, organizes, and conveys problems, issues within IT with internal customers and business partners and externally.
Requires critical decision-making skills.
Establishes departmental strategy and tactics, and contributes to operational area's strategy formulation and execution.
Initiates and evaluates required business process improvements in order to achieve business results and appropriate solutions for customers.
Manages financial aspects of the department, including input to budget creation; accountable for direct budget.


Qualifications:

Basic Qualifications:
A college degree or equivalent experience.

Minimum of 5 years of progressively responsible IT supervisory experience.
Experience managing a staff of >10.
Managing service levels and budgets.
Managing customer relations and satisfaction.
Working knowledge of other IT functions.

Preferred Qualifications:
IT project management experience, managing projects of large scope and size.
Financial management experience.
Healthcare experience.
ITIL v.3 certification.
Represented labor management experience]]> Sun, 06 May 2012 16:00:00 GMT 2408370-Walnut-Creek-Information-Technology Kaiser Permanente
Pasadena, CA
Kaiser Permanente is seeking a highly skilled PeopleSoft Lead Functional Business Analyst to support the PeopleSoft ERP Finance application and manage a group of approximately 10 professional Functional Business Analyst.The Functional Lead Analyst will be a part of Kaiser's OneLink (PeopleSoft) Production Support staff and work directly with the nationwide Controllers and users to provide support in the following areas: General Ledger, Accounts Payable and Asset Managememt customizations, interfaces, and enhancements.

Essential Functions:
Manage a staff of 10 Functional Business Analyst
Participate/lead cross-functional teams to identify and document functional requirements, issue resolution, and business requirements
Provide management with staff resource planning that encompasses ticket resolution, projects, enhancements, and customizations to meet production release dates
Provide hands-on analysis of requested upgrade, enhancements, or customizations
Provide full life-cycle support in requirements definition, system analysis, design, documentation, user acceptance testing, and production support
Provide knowledge transfer and training to users to include implementations/upgrades, Finance tables, PeopleSoft functionality, and configuration
Assist with entry events and the interaction of the Purchasing/ePro, Inventory, Accounts Payable, and General Ledger and Travel and Expense

Qualifications:

Basic Qualifications:
- Minimum three (3) to five (5) years of management experience.
- Bachelor's degree or equivalent experience.
- Advanced degree may be preferred based upon specific area managed.
- Knowledge of systems or operational environments.
- Organizational or change management skills.
- Advanced knowledge of information technology.]]> Sun, 06 May 2012 16:00:00 GMT 2408374-Los-Angeles-Information-Technology
The Compliance, Legal and Regulatory Affairs team supports key business organizations within the Corporate ServicesPortfolio of Kaiser Permanente's Information Technology organization. In addition to Legal and Treasury being key business partners, the expanded team supports National Compliance Office and all related compliance areas: Payment Card Industry and Revenue Cycle data marts.

The National Legal Department provides legal advice and representation on a wide range of legal issues affecting Kaiser Permanente. It is a national legal organization comprised of 8 practice groups led by Practice Group Managers plus the Office of Board and Corporate Governance. Based on Kaiser Permanente strategic imperatives, the Legal department is defining their business strategy. This role will facilitate and contribute to this definition at the same time considering the technology roadmap and solution definition to meet this business strategy.

Under the leadership of the Treasurer, the Treasury serves as the corporate finance arm for each of the regions and subsidiaries, and the Kaiser Permanente Program as a whole. One of the key initiatives this role will support is the definition of the long term payment strategy for implementation across the organization. Payment Card Industry compliance sustainability is a key component of the sustainable and yearly roadmap for Treasury area.

Role Overview
The Director, for Legal and Treasury sub-portfolios; is part of Compliance, Legal and Regulatory Affairs (CLRA) team. The role will provide strategic, tactical, and operational leadership to support the IT planning and delivery to the Legal and Treasury business organizations. This person will manage 7 resources.

The role will manage Information Technology strategic planning and analysis, client and relationship management, and day-to-day operations that include finance, performance, and delivery management. The role will also participate and contribute to healthcare industry, KP, and KPIT wide initiatives in the areas of data usage and governance, information management, privacy and security, data analytics and visualization, information modeling, and data access controls. This role will work collaboratively with the managers and directors of these areas to ensure standardization, process improvement, alignment of strategic plans, and be a change agent.

The role will work directly with people at all levels of the organization to ensure the work is funded and conducted within IT guidelines. The position is expected to support the leaders and principals of each of these sub-portfolios as it relates to delivery execution metrics, data reporting and analytics regarding delivery productivity, business case support, facilitation of prioritization activities, interfacing to PAC and PAC sub-committees, and engagement with Shared and Managed Services partners including procurement functions.


Responsibilities:

- Manage both Strategic and Operational aspects of treasury and legal business areas
- Build strong and effective relationships within and across KP and KPIT
- Translate business imperatives into technical needs to successfully deliver outcomes
- Act as a champion for Legal and Treasury to business and IT organization and stakeholders
- Be a strong liaison and effectively interpret business imperatives to IT and IT outcomes to business partners and stakeholders.
- Support administrative, operational and management activities in support of team outcomes
- Mentor and guide large matrixed teams while resolving key issues and conflicts
- Supports the development and maintenance of business cases, supporting required materials by governance including PAC, CAC, Board of Directors, and ITEC.
- Create and manage Roadmaps and Cross-Functional Program Timeline Alignment
- Manage and track multiple data request from internal and external sources to ensure that they are completed in an accurate and timely manner.
- Support the development, analysis, and reporting across business areas for the specialty exception based monthly meetings including: Finance, Quality, and Delivery, as well as the CS Transformation Meetings.
- Handle Crisis Management/Risk Mitigation; takes ownership of issues and initiates critical escalations and works with Senior Leadership effectively to drive to resolution.
- Facilitate problem solving sessions within the organization and drive problems to resolution.
- Encourage and model the open of expression of diverse ideas and opinions. Serves as a role model for communication and provides professional/technical guidance to team members. Influences others regarding new and existing concepts, processes and/or methodologies.
- Structures process improvement/re-engineering effort for sustainability and broad acceptance.

Minimum Qualifications:

- 8 or more years of progressively responsible management experience in healthcare IT planning, budget/financial management, and staffing.
- 8 or more years of related IT experience including IT Project Management, Program Management, Facilitation, Coordination of Complex Initiatives, and Business Case development including KPI (key performance indicator) identification and benefit realization documentation
- Bachelor's degree or four years of additional equivalent work experience
- Experience and track record delivering processes in a large organization.
- Financial Analytics: Experience managing project, program and or departmental budgets, funding agreements, cost tracking documentation, financial reporting, invoicing and accounts payable.
- Excellent verbal and written communication skills, with significant experience in strong communication and presentation creation.
- Excellent MS Office knowledge and project delivery methodologies.
- Ability to be a thought leader and change collaborator within the department and other CS BIO sub-portfolio's


Preferred Qualifications:

- Demonstrated experience and excellence in complex performance reporting
- Must have outstanding communication skills at managing a diverse portfolio of projects through the entire life-cycle utilizing varied approaches from agile to waterfall.
- Must be highly collaborative and able to work across organizational boundaries to achieve business and technology goals.
- Proven Champion that drives change management through continuous portfolio management processes and quality improvement across the organization through metrics, trend analysis, best practice and standards adoption, and integration of lessons learned.



Qualifications:

Basic Qualifications:
- 8 or more years of related IT experience including IT Project Management, Program Management, Facilitation, Coordination of Complex Initiatives, and Business Case development including KPI (key performance indicator) identification and benefit realization documentation
- Bachelor's degree or four years of additional equivalent work experience
- Experience and track record delivering processes in a large organization.
- Financial Analytics: Experience managing project, program and or departmental budgets, funding agreements, cost tracking documentation, financial reporting, invoicing and accounts payable.
- Excellent verbal and written communication skills, with significant experience in strong communication and presentation creation.
- Excellent MS Office knowledge and project delivery methodologies.
- Ability to be a thought leader and change collaborator within the department and other CS BIO sub-portfolio's


Preferred Qualifications:

- Demonstrated experience and excellence in complex performance reporting
- Must have outstanding communication skills at managing a diverse portfolio of projects through the entire life-cycle utilizing varied approaches from agile to waterfall.
- Must be highly collaborative and able to work across organizational boundaries to achieve business and technology goals.
- Proven Champion that drives change management through continuous portfolio management processes and quality improvement across the organization through metrics, trend analysis, best practice and standards adoption, and integration of lessons learned.
]]> Sun, 06 May 2012 16:00:00 GMT 2399499-San-Francisco-Information-Technology
Essential Functions:
- Acts as a liaison between business partners and technical staff.
- Provides IT consulting to business partners on a regular basis. Requires business acumen in technology and healthcare.
- Conducts process improvement sessions in gathering and documenting work flow processes.
Has the ability to work & communicate well with business partners and staff at all levels of the organization in support of team projects/environments.
- Strong ability to communicate effectively as an IT subject matter expert (SME) in conducting, presenting and implementing processes and projects.
- Identifies opportunities for increasing business efficiency through improved manual and automated processes.
- Has the ability to work with constant change and new processes.
- Performs scope analysis on project requests to determine viability.
- Leads project management activities from initiation through implementation against new projects using project management processes and tools.
- Identifies and tracks against required project metrics.
- With support of business partners, defines and documents business and technical requirements.
- Identifies, evaluates and tracks project issues and risks.
- Attends local medical center committees representing the KP-IT organization as needed.
- Develops and tracks to a project schedule.
- Responsible for supporting existing local IT infrastructure and operational applications.
- Assist with technical training to business partners.


Qualifications:

Basic Qualifications:
- Must be detailed oriented, organized and have good planning skills. The ability to manage multiple tasks and be a self-starter.
- Able to work with minimal oversight and direction.
- Excellent verbal and written communication skills to be able to communicate effectively with all levels of the organization.
- Proficient with MS Office applications: Excel, Word, PowerPoint, Access as well as Visio and Project.
- Highly motivated, positive attitude, strong inter-personal skills, able to manage difficult situations and work across various functional groups within the organization.
- Possess 5 or more years experience in supporting clients in a large health care and IT environment.
- Bachelors degree, or equivalent experience required in Health Care Administration, Information Technology or Project / Process Management.

Preferred Qualifications:
- Health Care experience or knowledge.
- Skill sets in meeting facilitation, critical analytical thinking.
- Six Sigma and PMP Certifications is desirable.
- Knowledge of Kaiser's HealthConnect on-line medical system and other KP-IT applications, network, and infrastructure is desirable.
]]> Sun, 06 May 2012 16:00:00 GMT 2408362-California-Information-Technology
Essential Functions:
- Designs and enhances databases.
- Designs menu systems that are effective and user-friendly.
- Develops reports with accurate, easy to read, useful information.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications, to enable population measurement, guideline implementation, and evaluation.
- Maintains complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity.


Qualifications:

Basic Qualifications:
- At least one (1) year programming in SAS, SQL, VBA, net or equivalent statistical analytical programming language.
- Project management experience desirable.
- Experience with MVS/TSO operating systems preferred.
- Experience with analytical manipulation and interpretation of large databases preferred.
- Analytical consulting experience preferred.
- Bachelor of arts degree in economics, finance, health care administration, public health administration, statistics, mathematics, operations research, or related field required, or equivalent work experience in lieu of a degree.
- Microsoft Office skills required.
- Strong ability to apply analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.]]> Fri, 04 May 2012 16:00:00 GMT 2404990-California-Information-Technology
Essential Functions:
- May direct software coding, testing, debugging, documentation, and installation tasks for on-line and batch processes in accordance w/ industry best practices and specific internal procedures and standards.
- Evaluates application architecture and design, development and maintenance programming deliverables, technology tools, and associated technology process for application systems, including integrated software and hardware application configurations.
- Participates in and may direct problem definition and problem resolution activities. Participates in and may direct the analysis and definition of efficient, cost effective application solutions which support client business processes and functional requirements.
- Coordinates w/ internal departments to provide associated deliverables required for projects.
- Conducts client interviews in order to perform analysis of client business processes and functional requirements and prepares appropriate documentation to communicate and validate the information.
- Participates in and may lead IT forums, technology assessments, industry research, and other projects as needed.
- Prepares and conducts presentation of various work products and IT technology directions and strategies.
- Responsible for creation and review of new and revised internal IT standards and procedures.
- Performs knowledge transfer to other staff and may review the technical work of other staff.
- Completes administrative requirements in an accurate and timely manner.

Secondary Functions:
- Understand complex business problems and develop software solutions individually and as a member of a team.
- Requires in-depth analysis to identify and recommend new solutions to these more complex problems.
- Develop and maintain integrated data driven web based applications.
- Develop and maintain data driven executable applications.
- Test, implement and deploy web based applications and executable applications.
- Design, implement, modify and maintain relational database.
- Backup and restore database.
- Application configuration and system administration.
- Application support and maintenance.
- Create training material and application documentation.

Qualifications:

Basic Qualifications:
- Extensive and diverse experience (usually 10+ years) in all phases of applications software development/maintenance life cycles in a large mainframe or client server environment required.
- Bachelor's degree, or equivalent experience, required in Computer Science or related field.
- Masters degree preferred.
- Understanding of health care business and care delivery processes preferred.
- Demonstrated excellence in breadth of technical skills and technical knowledge required respective to various mainframe or client server programming development environments.
- Strong skills required in leadership, critical thinking and analysis, verbal and written communications, and interpersonal interactions (e.g. partnering, conflict management, consulting, etc.).
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Experience in ASP.NET with Visual Basic code behind and JavaScript client side.
- Experience in design, development and support of enterprise application using Microsoft Visual Studio and Framework.
- Experience with SQL Server 2000 and up Database.
- Experience in creating complex joint queries and Stored Procedures.
- Experience in Web Controls and Web Services.
- Experience in HTML and Style sheet.
- Knowledgeable in creating web base graph reports.
- Experience with Microsoft Visio.
- Experience with Adobe Photoshop.]]> Fri, 04 May 2012 16:00:00 GMT 2404986-Stockton-Information-Technology Kaiser Permanente
Berkeley, CA

Kaiser Permanente is seeking a Supervisor of Clinical Technology to oversee the day to day work activities of Systems Integration personnel who perform remote and on-site services including installation, maintenance, and repair of clinical equipment and applications for maximum uptime and availability. This includes monitoring work assignments and balancing workloads as required. Implement best practice processes and procedures to improve productivity, increase customer satisfaction, and insure employee compliance with corporate standards.
Essential Functions:
- Schedules work and supervises assigned personnel. Resolve conflicts, prioritizes tasks, and provides guidance where needed.
- Works with customers to address installation/service related complaints. Escalate urgent matters. Evaluate and improve the quality of service and employee conduct.
- Monitor and insure timely completion of all work related documentation associated with projects, installations, service, and safety. Create and maintain accurate work records.
- Assists Systems Integration Manager with training needs of technicians and other related field personnel. Insure a properly trained work force.
- Assist in the recruitment, hiring, monitoring, evaluating and disciplining of field personnel. Build a work force equipped to meet the current and emerging needs of the Clinical Systems Integration Group.
- Provide input to NFS/KPIT that drives changes to design, construction, operational standards for imaging products and services. Optimize existing and future Clinical Technology Equipment.
- Promotes a culture of cross-functional and inter-departmental cooperation. Exploit the advantages of Team work.


Qualifications:

Basic Qualifications:
- Bachelor's degree related to Biomedical Engineering, Computer Science, Business Administration, Information Technology, or equivalent experience.
- Minimum of 3 years of supervisory experience in Biomedical Engineering, Field Service Engineering, or Medical Equipment Maintenance.
- Minimum of 8 years of experience troubleshooting and maintaining computer hardware, operating systems, and complex software applications and application systems.
Preferred Qualifications:
- 2 years of supervisory experience in Biomedical Engineering. Strong leadership, customer service, and analytical skills.
- Bachelor's degree related to Biomedical Engineering with minor in Computer Science, or Information Technology.
]]> Thu, 03 May 2012 16:00:00 GMT 2404008-California-Information-Technology Essential Functions:
- Designs and enhances databases.
- Designs menu systems that are effective and user-friendly.
- Develops reports with accurate, easy to read, useful information.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications, to enable population measurement, guideline implementation, and evaluation.
- Builds and maintains complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity across multiple databases (internal SAS, DB2, VSAM; external: Adobe, Excel, SAS parsing routines, COBOL).
- Builds sophisticated statistical models and forecasting tools using these databases.
- Defines and frames complex multi-dimensional healthcare issues and develops time tables/processes for decision making.
-Translates needs, issues, and ideas into effective strategies and action plans.
- Formulates specific implementation plans and evaluates the effectiveness of actions/programs implemented.
- Develops creative alternative solutions.
- Works closely with IT and outside partners (and physicians for TPMG departments).
- May coordinate team/project activities and schedules.
- May assist in the determination of goals and priorities with team, clients, or project management sponsors.
- May provide leadership to multi-disciplinary project teams.
- Communicates results/recommendations to project sponsors, clients, and various senior level audiences (including physicians for TPMG departments).

Qualifications:

Basic Qualifications:
- Three (3) to five (5) years of programming in SAS, SQL, VBA, .net or equivalent statistical analytical programming language.
- Experience with analytical manipulation and interpretation of large databases required.
- Typically three (3) or more years of related analytical consulting experience, healthcare experience preferred.
- Experience with MVS/TSO operating systems required.
- Bachelor of Arts degree in economics, finance, health care administration, public health administration, statistics, mathematics, operations research, or related field required, OR equivalent work experience in lieu of a degree.
- Master's degree preferred.
- Broad familiarity with medical practices, especially population management and process and outcomes measurement.
- Knowledge of JCL strongly preferred. Microsoft Office skills required.
- Very strong analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Ability to express complex analytical and technical information to senior management or to audiences with clinical training.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.]]> Wed, 02 May 2012 16:00:00 GMT 2399549-North-Bay-Information-Technology
This position is responsible for the development, documentation and refinement of processes and system enhancements associated with supporting Kaiser's HR and Benefits programs. The Sr. Business Analyst is responsible for collecting data and providing analysis for complex business issues, particularly in relation to PeopleSoft HCM and HR Helpdesk system enhancements.

Essential Functions:

Major responsibilities include:
- Requirements definition and analysis: Collects and researches specific client requirements for projects and/or production support efforts, identifies requirements, gathers workflow data and basic system and reporting specifications. Develops, implements, and supports common business processes and tools. Recommends basic alternatives to address problems.
- User Acceptance Testing coordination: Works with end users to coordinate roles tasks associated end user testing including development of test plans, test cases and identification of test data.
- Project execution and tracking: Participates in project management process, including participating in project meetings or leading business analyst activities. May document issues, action items, user requirements, or deliverables from project meetings. Performs a variety of project related activities, including analysis or preparation of documentations and presentations. Accomplishes all work within established methodologies and standards.
- Business User/Owner Application Support: Provides 2nd tier application support for assigned application(s). May research functional issues according to defined prioritization/severity scheme. Influences client and gains commitment to changes required.
- Customer Service: Actively engages clients through all phases of the project life cycle, ensuring client satisfaction through timely communication and consistent completion of deliverables within communicated timeframes.
- Business and process improvement: Identifies opportunities for business or process improvement; makes associated recommendations as appropriate.


Qualifications:

Basic Qualifications:
- Minimum of five (5) to eight (8) years of related professional experience.
- Bachelor's degree or equivalent experience.
- Complete understanding and application of concepts, techniques and standards in general business analysis, as well as IT principles and practices.
- Skills required: Analysis/documentation of processes, methods, solutions, etc.
- Interpretive - translates business processes and requirements into system specifications.
- Broad-based knowledge of information technology and applications.]]> Wed, 02 May 2012 16:00:00 GMT 2399572-Walnut-Creek-Information-Technology
Essential Functions:
- Requirements definition and analysis: Collects and researches specific client requirements for projects and/or production support efforts, identifies requirements, gathers workflow data and basic system and reporting specifications. Develops, implements, and supports common business processes and tools. Recommends alternatives to address problems.
- User Acceptance Testing coordination: Works with end users to coordinate roles tasks associated end user testing including development of test plans, test cases and identification of test data.
- Project execution and tracking: Participates in project management process, including participating in project meetings or leading business analyst activities. May document issues, action items, user requirements, or deliverables from project meetings. Performs a variety of project related activities, including analysis or preparation of documentations and presentations. Accomplishes all work within established methodologies and standards. May be required to lead small project teams.
- Business User/Owner Application Support: Provides 2nd tier application support for assigned application(s). May research functional issues according to defined prioritization/severity scheme. Influences client and gains commitment to changes required.
- Customer Service: Actively engages clients through all phases of the project life cycle, ensuring client satisfaction through timely communication and consistent completion of deliverables within communicated timeframes.
- Business and process improvement: Identifies opportunities for business or process improvement; makes associated recommendations as appropriate.


Qualifications:

Basic Qualifications:
- Minimum eight (8) to twelve (12) years of related professional experience required.
- Bachelor's degree or equivalent experience.
- Contributes to the development of concepts, techniques and standards in general business analysis, as well as IT principles and practices.
- Skills required: Analysis/documentation of processes, methods, solutions, etc.
- Interpretive - translates business processes and requirements into system specifications.
- Advanced knowledge of information technology and applications.]]> Wed, 02 May 2012 16:00:00 GMT 2433499-California-Information-Technology Some key business initiatives and programs are:
eServices
Guarantor Statement Redesign
Computer Assisted Coding (CAC)
Metrics & Analytics for Revenue Cycle (MARC)
Claims Optimization

The key focus of the design and delivery teams is to support our business partners to conceptualize, define, design, test, implement and support the revenue cycle initiatives applications.


Essential Functions:
- Support program management of large, complex national projects for the Revenue Cycle Technology organization at Kaiser Permanente
-Tasks may include maintaining project plans, documenting meeting minutes, maintaining RAID (Risks, Actions, Information, Decisions) logs, support project financial management, including staffing plans and budget forecasts, preparation of powerpoint presentations, updates to workbench tools to manage of resources and key milestone
- Build strong working relationships with business and IT partners in the National and Regional areas
- Personnel management, including contract staff, includes allocating and overseeing work, ensuring accuracy and overall maintaining a professional reputation

Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 8 years of IT Project Management
- A minimum of 5 years of IT program management
-Proficient in MS Office suite, including Word, Excel, Project, Visio and Powerpoint
- Demonstrated experience in managing projects within financial forecast and to meet schedule and scope projections
- Working knowledge of Software Development Life Cycle (SDLC) and standard industry practices for project management
-Excellent verbal and written communication skills]]> Wed, 02 May 2012 16:00:00 GMT 2399464-San-Francisco-Information-Technology
The position works closely with members of the applications development, technical architecture, and data center organizations on performance and capacity issues. It also assists in the forecast of future capacity requirements. The position assists in the development of models of existing systems to project the impact of proposed changes / additions.
Responsibilities Include:
- Baseline capacity utilization for infrastructure
- Convert demand forecast to technical capacity requirements
- Trend and model expected utilization based on capacity forecasts
- Develop capacity forecasts for towers
- Develop capacity management options / alternatives using capacity optimization and provisioning models: virtualization, load balancing, cloud, shared services, managed services
- Validate and agree capacity management options with business and IT stakeholders


Qualifications:

MinimumQualifications Required:
- BA/BS Computer Science, Information Technology, Business or other related field
- 5+ years experience in capacity planning
- Experience in analyzing and understanding platforms and towers in terms of data center resources
- Experience in developing forecasts based on the trends and volumes provided by business demand forecasts
- Experience in producing periodic capacity requirements forecast documentation
- Gather tower utilization stats
- Develop hardware plan related to projections
Functional/Technical Knowledge & Skills Required:
- Working knowledge of platforms, servers, storage and network infrastructure (Wintel, Unix, mainframe and storage expertise)
- Working knowledge of data centers in terms of power, cooling, floor space
- Strong quantitative skills with the ability to discern quality of information and patterns in data
- Ability to develop professional relationships with internal business units
- Ability to interpret complex information, provide informed analysis, develop recommendations and educate stakeholders on implications to support decision making
- Track actual usage to projections
Preferred Experience and Skills:
- Experience in the managed healthcare industry is a plus
- Consulting background executing similar functions
- MA Information Systems Management preferred. CPSM Certification, ITIL v3 and Capacity Management a plus
]]> Wed, 02 May 2012 16:00:00 GMT 1675803-San-Francisco-Information-Technology Growing and maintaining this unique system calls for people with a unique set of skills-the most important of which is knowledge of Epic software. With a background in Epic and backed by the resources of Kaiser Permanente, you'll help define the future of care delivery through technology.

The HIM - Coding and Abstracting Technical Application Specialist position is responsible for being the primary owner and Subject Matter Expert for the HIM - Coding and Abstracting application and 3M. HIM - Coding and Abstracting and 3M are components of the KP HealthConnect program which supports charge capture, coding and abstracting, patient accounting and claims processing. The position will report to the Manager of Billing and Claims on the Revenue Cycle Team within the Care Delivery BIO.


Essential Functions:
- Responsible for achieving in-depth knowledge of KP Health Connect application software & business operations to ensure that the application is configured to support business requirements.
- It is expected that if the candidate is not certified, certification will be achieved within 90 days of attending Epic training.
- Required to obtain the following minimum certifications: EPIC HIM Coding and Abstraction, Resolute Hospital Billing.
- Epic certification will be maintained current with Epic releases
- Configures EPIC and 3M applications by translating business requirements into software specifications.
- Provides production support for the SCAL region for 3M Encoder Application, KP HealthConnect HIM Coding and Abstracting module and KP HealthConnect Hospital Billing.
- Acts as a liaison between KP Health Connect & other departments regarding configuration issues.
- Performs in-depth analyses of workflows, data collections, report details, & other technical issues associated with the use of KP Health Connect software.
- Analyze, collaborate design, test, and support development, testing and production environments,
- Work closely with fellow team members, project teams and customers in the analysis, design, testing and management of system updates and enhancements.
- Executes test plans for configuration testing; performs problem resolution of configuration.
- Develops & documents internal decisions that form the basis for the design decisions w/in the Health Connect applications.
- Participate in routine analysis, installation, testing, migration of upgrades, fixes and new releases by software vendor.
- Prioritizes & implements system updates & changes; communicates changes to users prior to granting access to new releases.
- Comply with internal change management process, HIPAA and security policies.
- Participates in 24/7 on-call rotation
- Performs other duties as directed.


Qualifications:

Basic Qualifications:
- Bachelor's Degree in Information Technology, Healthcare or an additional 4 years of comparable experience
- A minimum of 8 years of professional experience in analysis of complex business requirements, systems upgrades, workflows and application capabilities.
- Experience with coding and abstracting applications, Epic and 3M preferred
- Operational experience within HIM, Medical Records, Coding and Abstracting
- A good understanding of Revenue Cycle Operation and CMS regulatory requirements
- Experience with configuration of software application and implementation
- 3 years of experience performing analysis of health care information management systems
- Travel for product training & certification followed by occasional travel required
- Strong detailed analytical thinking, problem solving and results oriented skills
- Very strong communication and organization skills
- Proficiency in customer & client relations including team focus, influence, partnership and collaboration
- Knowledge and ability to manage issue analysis and problem resolution

Preferred Qualifications:
- Coding Certification preferred
- Experience with 3M preferred
- Epic - HIM Coding & Abstracting certification and experience preferred
- EPIC- Resolute Hospital Billing certification and experience preferred
- Experience with EDI transactions, such as 837, 835 and 277, preferred
]]> Wed, 02 May 2012 16:00:00 GMT 1866558-Los-Angeles-Information-Technology Essential Functions:
- Provide and ensure that in scope HP applications comply with all SOX controls for Security and Change Management.
- Perform day to day SOX control reconciliation and identify and resolve issues (early in the process) on a timely and accurate basis.
- Support new system implementations and ensure compliance with existing policies.
- Track, report and monitor SOX application remediation efforts.
- Support and participate in all Audits and Audit processes as required.
- Create and or maintain SOX documents as required.
- Create and maintain desk level procedures.
- Create and provide SOX Metrics reporting.
- As required, perform analysis.
- Maintain SOX and Compliance knowledge.
- Provide guidance and facilitate understanding ofSOX and Compliance controls.
- Prepare and maintain all SOX documentation for releases: SR, content document, content SR approvals, system test plan, system test plan summary, UAT test plan, UAT test plan summary, go-live document, approvals, post-live approvals and review meetings.
- Ensure approvals are accurate and meet compliance standards.
- Monitor access control processes including IT staff privileges (adds, changes, and terms). Ensure adoption of CARMA access tracking system. Ensure alignment with processes for changing business application owners (BAO's).
- Ensure appropriate segregation of duties within IT and consult with business partners on appropriate roles; provide reports that monitor violations.
- Work with HP BIO SOX team to plan audits. Manage and communicate schedule with application development teams.
- Prepare all audit materials (support determination of the population of a change, pull material for test cases chosen, etc.).
- Manage corrective actions and other actions resulting from findings.
- Lead internal and mock audits for the application development teams.
- Provide SOX audit reports in support of Regional SOX audits and other units.
- Document responses to findings and comments.
- Prepare documentation, analysis, and reports/metrics for management review.
- Contribute to process and automation improvements (e.g., Remedy enhancements).
- Maintain ownership of the SOX desk-level procedures. Ensure alignment with SOX controls.Manage changes to procedures to ensure accuracy and consistency.
- Implement new SOX requirements working closely with the HP BIO SOX staff.
- Conduct SOX training on desk-level procedures for application development and others involved in the control (national and regional testing organizations, business partners, etc.).
- Provide SOX and compliance expertise and consulting to the application development staff.

Qualifications:

Basic Qualifications:
- Bachelor's degree in related field and/or 4 years of equivalent experience.
- A minimum of 5 years of experience documenting functional requirements, analyzing business processes, and developing business cases to support IT solutions.
- 5 years of experience working with SOX as an auditor or maintaining the SOX controls.
- 2 years of experience in managing client relationships.
- 1 year of experience with SOX controls in a large IT organization (1000+ person).
- Expert in the use of Excel, PowerPoint and Microsoft Word software.
- Proficient in IT Project Life Cycle Management.
- Able to work independently and with little direction.
- Ability to work under pressure in a challenging setting.
- Demonstrated ability in the delivery of time sensitive objectives.
- Strong consulting, written and verbal communication skills.
- Attention to detail required.
- Well organized and detail oriented.
- 10% travel may be required.

Preferred Qualifications:
- Experience in Healthcare and/or insurance industry and/or implementation of HealthCare insurance systems.
- Audit experience (CISA preferred).
- Excellent responsiveness and reliability.
- Computer technical abilities considered a plus.
- Experience conducting, or providing evidence for audits.
- Familiarity with Sarbanes Oxley requirements.
- Knowledge of Remedy or other change and/or service management tool.]]> Wed, 02 May 2012 16:00:00 GMT 2347868-Oregon-Information-Technology
The Senior Financial Analyst will assist with supporting Infrastructure Non-Network Projects for the IT Infrastructure Finance team. This position is responsible for assisting the team on leading financial projects and to become a subject matter expert on financial projects related to Non-Network Infrastructure. The analyst will work with KP-IT finance as well as business partners on initiatives that produce process improvements, analysis of variances and special requirements of the IT Infrastructure Finance team. The individual will assist with financial analysis in support of multiple financial and operational initiatives, be a change agent for strategic planning and process improvement, and operate in a professional and ethical manner at all times.


Essential Functions:

- Perform special projects/studies of moderate to complex scope as directed
- Support business case development and analysis
- Assist in the development of financial models
- Develop, improve and enhance financial reports, models and databases
- Initiate investigation of budget and forecast variances, cost trends and utilization patterns and perform analysis
- Work autonomously but collaboratively with teammates and clients
- Be a change agent for strategic planning and process improvement
- Design analytical reports and prepare financial trend and data analysis reports
- Will be accountable for the coordination, compilation, and verification of analytic interpretation of financial reports and analyses
- Develop spreadsheet and PowerPoint decks for presentation and analysis of financial reports
- Identify operational impact from analytical findings
- Monitor compliance with policies and procedures related to financial management, budget systems and related automated systems
- Partner with Finance counterparts in all organizations to improve financial analysis, reporting, budgeting and forecasting processes
- Travel (10%) within the local area or possibly between SCAL and NCAL


Qualifications:

Basic Qualifications:

- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- A minimum of 5 years of finance experience.
- General knowledge and understanding of accounting rules and principles
- Strong interpersonal and communication skills, both oral and written, with ability to keep track of communications with multiple clients simultaneously
- Excel skills including Pivot Tables, V Look-up formulas and IF statement formulas
- Experience with PowerPoint presentations
- Strong overall analytic and problem solving skills
- Demonstrated ability to work in a team environment
- Ability to work under tight deadlines with a high level of accuracy
- Proven initiative and self-directed style
- Confidentiality concerning all information and projects


Preferred Qualifications:

- MBA or equivalent
- Experience developing business cases for large scale multi-million dollar projects using cost/benefit analysis, cash flow and NPV analysis
- Proficient in budgeting and reporting software applications including Cognos and Business Objects
- Proficiency with MS Access
]]> Tue, 01 May 2012 16:00:00 GMT 2399483-San-Francisco-Information-Technology Essential Functions:
- Leads a group of consultants and analysts who work w/ client groups to develop reports and analyses that address key organizational issues.
- Provides leadership and direction for the unit in accordance w/ the overall direction and strategy of the department.
- Leads the development of outcomes and process measures, including technical specifications, to enable population measurement, guideline implementation, and evaluation.
- Assists w/ the development and review of complex statistical routines using macros, vendor software, and software written by self and others.
- Reviews data integrity across multiple databases (internal SAS, DB2, VSAM; external: Adobe, Excel, SAS parsing routines, COBOL).
- Reviews sophisticated statistical models and forecasting tools using these databases.
- Reviews the design and enhancement of databases.
- Reviews menu systems, reports, tracking, and monitoring tools.
- Ensures accurate, timely, and consistent reports and investigations and satisfies the client's needs.
- Defines and frames complex multi-dimensional healthcare issues and develops time tables/processes for decision making.
- Translates needs, issues, and ideas into effective strategies and action plans.
- Formulates specific implementation plans and evaluates the effectiveness of actions/programs implemented.
- Develops creative alternative solutions.
- Works closely w/ IT, outside partners, and physicians for TPMG departments.
- Coordinates team/project activities and schedules.
- Determines goals and priorities w/ team, clients, or project management sponsors.
- Establishes team membership and project participants, provides leadership and expert consultation to multi-disciplinary project teams, and manages work of outside consultants when used.
- Communicates and reviews results/recommendations to project sponsors, clients, and various senior level audiences (including physicians for TPMG departments).

Qualifications:

Basic Qualifications:
- Five (5) plus years programming in SAS, SQL, VBA, net or equivalent statistical analytical programming language.
- Three (3) to five (5) years of experience with analytical manipulation and interpretation of large databases required.
- One (1) to three (3) years of experience supervising day-to-day activities of data consultants or demonstrated ability to lead professionals and manage others through influence and collaboration.
- Experience with MVS/TSO operating systems required.
- Typically three (3) to five (5) plus years of related analytical, consulting, and health care experience preferred.
- Experience with SQL, macros, AF, and SASGRAPH, PROC Report and statistical procedures in SAS preferred.
- Master's degree in Economics, Finance, Health Care Administration, Public Health Administration, Statistics, Mathematics, Operations Research, or a related field required or equivalent bachelor's degree and work experience in lieu of a master's degree.
- Understanding of KP's internal organization, management, goals, strategies, and technical systems both North and/or South required.
- Broad familiarity w/ medical practices, especially population management, and process and outcomes measurement.
- Knowledge of JCL strongly preferred.
- Ability to express complex analytical and technical information to senior management or to audiences with clinical training.
- Demonstrated ability to determine key business issues and develop appropriate analysis plans.
- Microsoft Office skills required.
- Exceptional analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Must be an independent self-starter.
- Proven leadership skills in consulting and project management for some areas.
- Must exhibit efficiency, collaboration, candor, openness, and results orientation.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
Ability to lead a team of data analysts in their day to day work.
Ability to be a technical mentor as well as develop the infrastructure around the newly formed team.
]]> Tue, 01 May 2012 16:00:00 GMT 2399584-San-Francisco-Information-Technology
The Senior Financial Analyst will assist with supporting Infrastructure Network Services for the IT Infrastructure Finance team. This position is responsible for assisting the team on financial topics and to become a subject matter expert on financials related to Network Infrastructure. The analyst will work with KP-IT finance as well as business partners on initiatives that produce process improvements, analysis of variances and special requirements of the IT Infrastructure Finance team. The individual will assist with financial analysis in support of multiple financial and operational initiatives, be a change agent for strategic planning and process improvement, and operate in a professional and ethical manner at all times.


Essential Functions:

- Support business case development and analysis
- Assist in the development of financial models
- Develop, improve and enhance financial reports, models and databases
- Initiate investigation of budget and forecast variances, cost trends and utilization patterns and perform analysis
- Work autonomously but collaboratively with teammates and clients
- Be a change agent for strategic planning and process improvement
- Design analytical reports and prepare financial trend and data analysis reports
- Will be accountable for the coordination, compilation, and verification of analytic interpretation of financial reports and analyses
- Perform special projects/studies of moderate to complex scope as directed
- Develop spreadsheet and PowerPoint decks for presentation and analysis of financial reports
- Identify operational impact from analytical findings
- Monitor compliance with policies and procedures related to financial management, budget systems and related automated systems
- Partner with Finance counterparts in all organizations to improve financial analysis, reporting, budgeting and forecasting processes
- Travel (10%) within the local area or possibly between SCAL and NCAL


Qualifications:

Basic Qualifications:

- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- A minimum of 5 years of finance experience.
- General knowledge and understanding of accounting rules and principles
- Strong interpersonal and communication skills, both oral and written, with ability to keep track of communications with multiple clients simultaneously
- Excel skills including Pivot Tables, V Look-up formulas and IF statement formulas
- Experience with PowerPoint presentations
- Strong overall analytic and problem solving skills
- Demonstrated ability to work in a team environment
- Ability to work under tight deadlines with a high level of accuracy
- Proven initiative and self-directed style
- Confidentiality concerning all information and projects

Preferred Qualifications:

- MBA or equivalent
- Experience developing business cases for large scale multi-million dollar projects using cost/benefit analysis, cash flow and NPV analysis
- Proficient in budgeting and reporting software applications including Cognos and Business Objects
- Proficiency with MS Access]]> Tue, 01 May 2012 16:00:00 GMT 2399482-San-Francisco-Information-Technology
If you want to help design health care that is mobile and user-centered, this is the position for you. Working with a principal designer you will have a lead role in establishing design elements and usability flows that will be utilized across many of our mobile applications that could reach an audience of over 8 million people. The ideal candidate will support and deliver all user interface design requirements for each mobile application project in the Mobility CoE. The role will offer the unique opportunity to lay the foundation of Kaiser Permanente's mobile presence. This is a chance to help one of the largest health care providers in America establish a new approach to design and usability in mobile health care applications.

Kaiser Permanente Mobility Center of Excellence:

The MCoE is the team helping Kaiser Permanente change the way health care is delivered. We're creating the mobile experience that brings health care out of the doctor's office and into the hands of our members, workforce and clinicians. If you advocate the business case of good design on your spare time, this is the team for you to join. We're looking for people to design something better than a new button on a social networking-based game. While we do want our apps to be fun, we are designing the mobile strategy that compels Kaiser Permanente members to be active participants in their own health and the health of their communities.

Essential Functions:
The Senior Mobile UI/UX Designer must be a self-starter and will be accountable for the delivery of all UI/UX design related tasks on multiple mobile application projects
Create Mobile experience designs that meet business requirements and are consistent with the KP brand
Deliver Mobile Wireframes for parallel mobile application projects and Rapid Prototyping
Ensure the design and usability flow of the application meet the product manager's requirements
Lead the day-to-day design tasks within Scrum teams, including providing guidance to UI developers, articulating priorities, and escalating issues for developers and/or consultants
Use the agile development methodology to become a primary contributor to the product backlog for UI/UX design tasks
Report consistent and clear status of design progress, issues, risks, and mitigation/resolution plans
Participate in the necessary meetings and communications with Scrum Masters and others within architecture, development, data services, and app certification teams
Partner and collaborate with many varying design partners, such as the business stakeholders, brand, marketing, design consultants, and other 3rd parties
Ensure alignment to brand strategy and KP standards

Qualifications:

Basic Qualifications:
A strong creative design portfolio showcasing mobile applications user interfaces
Bachelor's degree in related field and/or 4 years of equivalent experience.
A minimum of 5 years experience in defining requirements, developing solution alternatives, estimates and translating client's business needs into a usable product
A minimum of 5 years of software design work experience
Extensive experience with the Adobe CS5 Suite
Hands-on development of Mobile Web and Mobile Native app UIs
Proven track record of creating wireframes for primary mobile platforms, such as iOS, Android, RIM, and other native platforms
Deep knowledge of native mobile platforms in order to understand the design options and how that relates to the core elements of wireframes, from information design, interface design, to navigation design
A minimum of 5 years of experience in web support including planning, design, development, testing, installation and maintenance of web environments and/or portals, sites and applications.
Ability to collaborate with software developers to ensure design recommendations are implemented as intended
Experience in working under Agile development methodology
Experience in creating User/Screen Flows, Style Guides, and other design driven documentation
Strong HTML/CSS skills
Passion to learn emerging technologies and evolution of UI/UX design principles across the every changing landscape of mobile devices
Strong communication, interpersonal, collaboration and leadership skills
Strong ability to manage through issues and technical challenges
Strong ability & flexibility to be an individual contributor, as well as play a key role in a team setting

Preferred Qualifications:
Healthcare or health and wellness experience: A passion for redesigning the health care experience for a mobile world.
Public available mobile applications that the candidate has either designed or owned the user experience: Real-world experience with mobile UI delivery.
Hands-On experience with native UI design or Cross Platform design tools: The ability to be fast and thorough when needed.]]> Tue, 01 May 2012 16:00:00 GMT 2270842-Oakland-Information-Technology
The Lead Financial Analyst is a client-facing role and high-level subject matter expert responsible for IT finance issues and processes. This individual will provide financial analysis to ensure that clients' needs are met accurately, and in a timely and professional manner. This position is responsible for the strategic analysis that informs business cases, budgets, forecasts, and long-term plans, while working with KP-IT business partners responsible for scenario planning, business case development and strategic analysis requirements of the IMG-IPD, SOX and ITAM organizations.

Essential Functions:

- Prepare the annual budget and monthly forecast in conjunction with the client
- Analyze and comment on month-end financial results, provide variance analysis, research and resolve financial irregularities, and ensure transparency
- Develop financial models to support strategic initiatives
- Prepare concise and informative presentations of your analysis to senior management to inform and to educate/persuade
- Be a change agent for strategic planning and process improvement
- Prepare Ad hoc analysis and reporting
- Participate in the development and maintenance of performance metrics, measurements, methods, and targets; assist in identifying performance improvement opportunities. In addition, provide ongoing recommendations on the use and interpretation of analysis, reports, methodologies, systems and source data, acting as a significant information resource
- Analyze project business cases as needed, challenge financial spending and savings assumptions and participate in special projects as needed
- Partner with Finance counterparts in all organizations to improve financial analysis, reporting, budgeting, and forecasting processes. Lead cross-functional teams to solve issues


Qualifications:

Basic Qualifications:

- Bachelor's degree in a related field and/or 4 years of equivalent work experience.
- A minimum of 8 years of Finance experience.
- 5+ years of related experience including the ability to demonstrate experience analyzing, modeling, and forecasting financial data, including a thorough understanding of financial statement construction and analysis. Experience in budgeting/forecasting and long range planning. Knowledge and understanding of accounting rules and practices required.
- A minimum of 1 year experience in business case development for large scale multi-million dollar projects using cost/benefit analysis, cash flow and NPV analysis, scenarios and sensitivity analysis.
- A minimum of 1 year of large capital project finance experience.
- Results driven and can deliver under pressure.
- Excellent demonstrated interpersonal and teamwork skills.
- Strong communication skills (written and verbal).
- Proven initiative and self-directed style.
- Proficiency with MS Office, Word, Excel, PowerPoint.
- Ability to travel 10-25% within the local area and between SCAL & NCAL

Preferred Qualifications:

- 1 year of experience of activity based costing or project costing experience
- Working knowledge of Kaiser Permanente's systems and financial tools
- Proficiency with MS Access
- Working knowledge of Cognos, Business Objects, SAP, or Hyperion
- MBA or equivalent]]> Tue, 01 May 2012 16:00:00 GMT 2399481-San-Francisco-Information-Technology
The position has primary Kaiser Permanente Information Technology (KP-IT) responsibility for ensuring the successful development, installation and implementation of a claims technology (ClaimsConnect) platform that supports all insurance products in the following geographic areas: Northern CA, Southern CA, CO, HI, OR, WA, OH and Mid Atlantic States. The end-state technology will receive and adjudicate all referrals, authorizations, hospital, and professional claims, and all internal encounters. The technological suite must be in full compliance with all regulations, accreditation and SOX standards related to the management of Claims implementation.

TheDeveloper position will be part of a development team that is enhancing the ClaimsConnect application. The developer will be required to design, develop and unit test components. In addition to solid development skills, the candidate filling the position must have experience with service oriented architecture, system integration techniques and have the demeanor and communication skills required for working closely with other business and IT partners in a highly collaborative environment.

Essential Functions:
- Works with Information Technology architects to ensure application integration.
- Participates in evaluations of new tools and techniques needed for ClaimsConnect infrastructure.
- Participates in evaluations of new development technology and tools.
- Evaluates and/or proposes application architecture and design, development and maintenance programming deliverables, technology tools, standards and associated technology processes for application/software systems.
- Provides consultation to the project team on application development components, work structures and types of resources.
- Contributes to task identification, work effort estimates, and work schedules.
- Support the creation and maintain comprehensive documentation and is proactive to identify new possible solutions.
- Participates in code reviews of Java and SQL code; design and write web services, train others to build and write services and provide overall technical direction to peers.
- Matrixed organizational background needed to coordinate the delivery of program changes within a planned release schedule.
- Detailed product support root cause analysis techniques and resolution analysis capabilities
- Reviews, evaluates and contributes to project plans.
- May perform as 'Lead' on a project.
- Provides recommendations and guidelines for gathering client requirements.
- Recommends methodologies, tools, best practices, and alternative methods to support business requirements.
- Performs in consulting role on internal and industry Information Technology technical and business process capabilities, including leadership in the identification and recommendation of new Information Technology opportunities.
- Recommends solutions to non-standard or exception-based issues for projects.
- Provides expert advice and guidance in the selection of applications technologies, applying risk analysis techniques.
- Recommends methodologies, tools, best practices, and alternative methods to support business requirements.


Qualifications:

Basic Qualifications:
- Bachelor's degree or 4 years of equivalent work experience.
- A minimum of 6 years of experience in development of new programs/application or maintaining and/or supporting existing programs/systems.
- Proficient in designing using all/any available development methodologies.
- 5 years experience with Java/J2EE development skills and excellent understanding of object-oriented analysis, design and programming.
- Experience with Powerbuilder
- Development experience with PL/SQL and experience with Oracle database products and database design.
- Development experience with Websphere Portal Experience
- Development experience with .NET framework
- Development experience with open source development tools, e.g. Subversion, Maven, CruiseControl, ANT
- Experience with SOA and Enterprise Service Bus
- Development experience using Rational Application Developer or Eclipse development environments; Borland Together or other Design tools
- Knowledge of Agile Methodologies
- VSS, CVS Change Control
- C++, C#
- VB
- ECMAP

Preferred Qualifications:
- MBA or MS degree is a plus
- Healthcare, Health Plan or Pharmacy experience
- Eight or more years of experience with large-scale Claims or other Healthcare/Health plan implementations
- Experience with Diamond or Xcelys Claims Systems
]]> Sat, 28 Apr 2012 16:00:00 GMT 2355421-Oregon-ClaimsConnect The Technical Lead of Enterprise Testing Services at Kaiser Permanente is responsible for quality assurance and testing. This includes the design, development and implementation of testing procedures; the creation of test plans, test strategy, cases and scripts to support testing objectives; and the implementation of quality assurance and testing methodologies, processes, standards and tools.

- Supervise the technical aspects of all quality assurance testing work activities.
- Serve as a subject matter expert for specific programs/applications.
- Develop and execute project plans that are aligned with and follow appropriate project delivery processes for the testing phase.
- Ensure appropriate technical testing resources for projects.
- Accountable for time and resource estimates for projects.
- Analyze requirements to determine feasibility for testing.
- Validate external specifications to verify testability.
- Ensure the proper configuration of Mercury Quality Center (Test Director) for assigned project(s).
- Must also create/execute test plans, cases and scripts, testing matrices for more complex applications and ensure they support testing objectives.
- Ensure tests are executed and analyzed properly.
- Analyze, review and communicate test data requirements.
- See that unresolved problems/issues are properly documented, escalated and monitored.
- Review testing documentation deliverables and ensure defects are reported and managed appropriately.
- Responsible for facilitating and coordinating the development and execution of cross-functional testing; spanning multiple regions and Business units.
- Evaluate and/or escalate all unresolved issues to management.
- Conduct client interviews in order to gather requirements and prepare appropriate documentation and presentation materials to communicate and validate information.
- Develop presentations for upper management.
- Maintain knowledge of emerging technologies and recommend implementation as appropriate.
- Train team members on testing methodology, standards and tools, review their work; and contribute to the development of new theories and methods.


Qualifications:

Basic Qualifications:
- Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
- A minimum of 6 years of experience in Quality Assurance and Testing.
- Minimum of four years of proficiency in writing test plans, test cases, test procedures and test reports with the ability to understand complex integrated systems and derive test cases from technical internal/external design documents, requirements, story boards, user stories and workflows.
- Experience and proficiency with Industry Standard Testing tools such as (1) HP Quality Center, (2) Rally, (3) iTKO Lisa, (4) Quick Test Pro, (5) Selinium.
- In depth understanding of testing methodologies and how they relate to different SDLC methodologies such as Agile and Waterfall.
SOFT SKILLS BELOW:
- Excellent analytical skills with the proven ability to solve problems both in verbal and written communications.
- Expert in MS-Office products (Word, Excel, PowerPoint) as well as MS-Visio and MS-Project.
- Must be able to work cooperatively as part of a large or small local and remote testing team.
- Excellent organization and planning skills; must be able to adjust priorities with changing needs of the projects.
Preferred Qualifications:
- System testing experience in healthcare industry domain is highly desirable.
- Experience working in IT systems related to the HealthCare Insurance Industry.
- Experience in Electronic Medical Records (EMR), Medical Claims & Billing systems.
- Exhibit an understanding of interface messaging brokers as well as the HL7 communications protocol and EDI.
- Epic module experience a plus; either in a testing or support role.
- Experience with CaliberRM and StarTeam tools for tracking requirements and associated documentation.
- Experience with Automated Testing Tools (QuickTest Pro).
]]> Thu, 26 Apr 2012 16:00:00 GMT 2384156-Denver-Information-Technology The Executive Director has day-to-day contact with the CA and ROC Executive Directors, business partners, internal BIO and external BIO representatives as well as shared service organizations to plan, deliver and support on application related projects, production support, and continuous improvement initiatives.
The Executive Director is also responsible for building an internal team that will be responsible for the ongoing maintenance and development of the Xcleys product. This includes but is not limited to creating a strategic roadmap, building both federal and state capabilities.
This Executive Director will manage a team of approximately 60 staff, 20+ contractors and matrixed staff from the IT supplier teams and is responsible for the development of the staff within their span of control. Total program budget responsibilities are $10M.
Essential Functions:
This position will have primary responsibility for:
- Day-to-day contact with sub portfolio peers and external peers to ensure availability of ClaimsConnect applications.
- Ensure SLA's are met for ClaimsConnect applications.
- Derive metrics to show improvement and track progress for all ClaimsConnect applications.
- Vendor management.
- Planning application releases and release content, annual planning and budgeting process for the sub portfolio applications.
- Directs a team of Directors and their teams across multiple regions to ensure quality product is developed and maintained.
- Works closely with sub-portfolio Testing Leaders to improve testing strategy and approach.
- Engage with business partners and Product/Program manager to create Claims roadmap.
- Develop depth in team to ensure levels of SME is deep to meet pipeline needs.
- Be creative and innovative to define resources requirements.
- Manage offshore teams effectively.
- Work across the sub portfolio to ensure project demands are met.
- Be involved in finalizing the solutions crafted for Claims initiatives.
- Be accountable for solutions created in this sub portfolio.
- Ensure best practices for application development are introduced, applied and adhered to.
- Strategic implementation of industry technologies and process's as appropriate.
- Thinking outside box.
- Model the appropriate behavior and leadership this role warrants.
- Conduct performance management for the entire Claims development group.
- Mentor and develop staff members.
- Serve as an ambassador for the both the Claims sub portfolio and HP BIO organization.
- Create department goals and objectives.


Qualifications:

Basic Qualifications:
- BS degree in engineering, computer science or related technical field.
- Minimum of 20 years of progressive IT experience in roles of increasing responsibility; expertise in complex, large project implementations across various business units and regions.
- Recent experience as the leader of large packaged software installation programs.
- We expect a track record of solid leadership experience and background in negotiating commitments to achieve long-term partnerships including extensive system integrator/vendor experience, a broad understanding of the software delivery processing including IT financial planning and budgeting experience, and understanding of the healthcare/plan industries.
- A proven solutions leader is needed who leads by example through strong personal leadership and conviction, possesses consensus building skills and a true team orientation, and displays impeccable interpersonal skills.
- Demonstrated ability to achieve project and performance outcomes through others.
- A strong team player is required who is willing to partner and engage with the business operating leadership to deliver substantive, business value-add to the operations.
- Proven ability to balance execution of the strategic vision through leadership and delegation, with a willingness and competence to dive into the details as required.
- Proven ability to develop dynamic, constructive working relationships and partnerships with operational, technological, and physician partners.
- Strong knowledge of industry standard health plan applications and infrastructure with a focus on provider contracting, claims, revenue cycle, benefits management, and technology.
- Senior level program and project management experience in achieving results through others in a complex matrix organization.
- Proven team leader and the ability to problem-solve and negotiate with multiple internal customers. The ability to plan, coordinate and drive action to timely completion despite some level of ambiguity.
- Knowledgeable, experienced and successful thought leader, with depth of knowledge regarding most aspects of health insurance/health plan administration.
- Successful experience leading and managing large complex projects, affecting multiple stakeholders and applications.
- Ability to influence and persuade at all levels of the organization through large group presentations as well as individual and small group communications. Ability to gain confidence and support of customers.
- Collaborative style with ability to engage multiple diverse stakeholders with differing views including physicians and senior executives.
- Ability to see and understand end to end processes, cross boundary dependencies and 'down stream' effects.
Preferred Qualifications:
- Master's level graduate degree and/or MBA preferred. Additional senior-level leadership experience in IT operations and engineering is strongly preferred.
- Experience in health plan systems is desired.
- Recent experience as the leader of large packaged software installation programs, preferably claims.
- A professional services consulting, and/or software development and delivery background in large complex environments is desirable. Additionally, proven experience should include success in multi-disciplinary leadership capability, ability to grow and develop high performance teams that are geographically dispersed within a matrixed organization and a customer focus are desired.
- Successful experience leading and managing large complex projects, affecting multiple stakeholders and applications, preferably in a multi-regional or multi-business unit organization.
]]> Thu, 26 Apr 2012 16:00:00 GMT 2384148-Oakland-Information-Technology The candidate will represent Information Security in the assessment as well as research, development and implementation of technologies, techniques, and process improvements pertaining to initiatives that require information security guidance. The candidate will have close working relationship with both IT and the Business. The candidate will work directly with project personnel as well as business management teams. The ability to communicate in both technical and business terms is crucial. As subject matter expert, the candidate must be able to articulate information security requirements and risks in business language.
General Requirements

Provide project leadership for security related engagements related to vulnerability management, security configuration management, security metrics, and GRC integration concerns.
Assist in designing and delivering comprehensive remediation workflow and reporting solutions to customers.
Ability to apply data visualization and statistical best practices to enterprise risk reporting.
Excellent analytical skills to compliment strong written and verbal communication skills.
Excellent interpersonal, motivational, organizational, persuasive and project management skills.
Proven ability to work effectively with management, staff, vendors, and external consultants
Proven ability to communicate technical issues to technical and non-technical business area representatives.
Understanding of security risk assessment methodologies. Ability to assess both technical and business risks as they pertain to information security.
Provide project leadership for security related engagement related to vulnerability management, configuration management, metrics, and GRC integration concerns.
Understanding of regulatory climate and industry standards such as SOX, HIPAA and PCI.

Technical Requirements

Drive the extension of integration, big data, and business intelligence toolsets for systems assurance, metrics and GRC related programs
Solid understanding of basic statistical methodologies and how to apply them to real world problems.
Assist in designing and delivering comprehensive remediation workflow and reporting solutions to customers.
Provide senior level database support for multiple OLTP and OLAP systems
Plan and execute on mitigation and remediation effectiveness testing.
In-depth knowledge of web application security and industry best practices (i.e, OWASP, WASC, etc), as well as SDLC.
Ability to program and script in various languages (i.e., Python/Perl, Ruby, Java, shell scripting, .Net).
Working knowledge of vulnerability and configuration assessment technologies.
Good understanding of enterprise level network and infrastructure security technologies from tier one vendors..
Expert knowledge of hardening Unix, Linux, Mainframe, Windows and other enterprise level platforms.
Good understanding of sound security practices around the deployment and operations of cloud computing, virtualization, mainframe and database technologies.


Qualifications:

BS Degree in Information Systems, Computer Science, Engineering, Science, Mathematics or equivalent combination of experience and formal education, or additional 4 years of work experience.
10 years of hands on experience in two or more of the following: application security, network security, or platform/OS security in engineering, architecture or consulting capacity.
Formal training and general certification in the security field, both vendor agnostic and vendor specific (such as CCIE, CISA, CISSP, GIAC)
Security generalist experience: Deploy and maintenance of vulnerability management, NIDS, HIDS, AV, security configuration management, GRC, Security Metrics Project management experience with the security domain]]> Thu, 26 Apr 2012 16:00:00 GMT 2418092-San-Francisco-Information-Technology
Essential Functions:
- Assists in the identification and analysis of corporate business processes, the information flows and interfaces among them, and their transformation into data and process models.
- Assists in the development of detailed data models in consultation with clients and staff.
- Works closely with technical and client management to design and implement data bases and data bases support tools in support of complex business application development requirements and processes (e.g., diverse development platforms, technological environments, software, hardware, tools, etc.).
- Monitors transaction activities and assists in optimizing the performance and utilization of data bases.
- Responsible for the integrity and security of data in corporate data bases.
- Participates in the analysis and resolution of issues related to information content, data integrity, integration, and database performance with clients and other Data
Processing staff.
- Assists in the development of standards and procedures affecting data and process modeling and documentation, and data base design, maintenance, and management.
- Assists in the development of the corporate data architecture and related data architecture standards and conventions.

Secondary Functions:
Defines and frames complex issues and develops time tables/processes for decision making. Translates needs, issues, and ideas into effective strategies and action plans. Directs the collecting and analyzing of quantitative and qualitative data. Synthsizes analysis and identifies key findings. High level of comfort with computer systems, electronic health records, and database management required. Demonstrated level of commitment to the program. Demonstrated exceptional communication and interpersonal relationship skills with team members and non-provider staff.

Qualifications:

Basic Qualifications:
- Previous data processing experience including business analysis, data/process analysis, systems analysis, and programming in a DBMS environment.
- Bachelor's degree, or equivalent experience, in a technical or analytical field or related field.
- Strong understanding of the systems development process and its relationship to the needs of the business.
- Knowledge of data and process analysis and database development technologies and tools.
- Excellent analytical ability, consultative and communication skills, strong judgment, and the ability to work effectively with client and data processing managers and staff.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Ability to function as a high level analyst creating dashboards and scorecards efficiently and in an automated manner.
- Knowledge of Milliniem (Rilis), CompuRecord, Health Connect, Apollo (STS), SAS, and Clarity preferred.]]> Thu, 26 Apr 2012 16:00:00 GMT 2384157-San-Francisco-Information-Technology
This leader is responsible for ensuring the successful installation and implementation of a claims technology platform that supports all regions. The end-state technology will receive and adjudicate all referrals, authorizations, hospital, and professional claims, and all internal encounters. The technology suite must be in full compliance with all regulations and accreditation standards related to the management of Claims operations, and are fully implemented by the ICD-10 compliance deadline (10/1/2013). This position is accountable for ensuring an enterprise; scalable solution is implemented, rather than individual claims systems with regional variation.

Essential Functions:
- Execution and delivery of the CA Claims platform
- Manage the overall integrated plan for the program (level 2 and level 3)
- Manage and resolve risks, issues and change requests associated with the program
- Conduct rapid design processes with the national and regional teams to develop the high-level design and requirements.
- Identify the IT team requirements and obtain the necessary resources.
- Develop the information technology conceptual models for the system changes that will be necessary to implement the design.
- Provide solution design and consulting to the program to assist in developing systems options.
- Manage the work of system integrators and dispute resolution.
- Oversee the development of changes performed by other IT groups.
- Oversee the development of test processes and requirements and provide management and quality assurance over the test processes performed by other IT groups, system integrator, and/or vendor.
- Ensure procedures and tools required to monitor, manage and report progress on the program are in place.
- Work with other national initiatives to coordinate requirements for systems changes and release schedules.
- Work with regional IT leadership to determine their ability to modify systems to meet program requirements and help supply resources to regions that need additional IT support to achieve these goals
- Manage program financials.
- Consult with business partners on clear definition of business problems, idea assessments, solution identification and alternatives, solution planning, and funding estimates to ensure a successful and productive relationship.
- Align CA ClaimsConnect project requirements and deliverables with other national initiatives to ensure projects support each other effectively.
- Align timelines with the ROC ClaimsConnect program.
- Team with ROC ClaimsConnect program team and Executives to ensure platform standardization.
- Manage overall communications and interface relationships with and between the business partners and other IT organizations.
- Plan, manage, and monitor all business partner issues and system enhancement requests; negotiate and create deliverable commitments and resolve issues in ways that are mutually satisfactory to the business partners and the IT organization.

Qualifications:

Basic Qualifications:
- BS degree in engineering, computer science or related technical field.
- A strong and proven IT business leader who understands and leads technology's application for driving real business value.
- Minimum of 20 years of progressive IT experience in roles of increasing responsibility; expertise in complex, large project implementations across various business units and regions.
- Recent experience as the leader of large packaged software installation programs.
- We expect a track record of solid leadership experience and background in negotiating commitments to achieve long-term partnerships including extensive system integrator/vendor experience, a broad understanding of the software delivery processing including IT financial planning and budgeting experience, and understanding of the healthcare/plan industries.
- A proven solutions leader is needed who leads by example through strong personal leadership and conviction, possesses consensus building skills and a true team orientation, and displays impeccable interpersonal skills.
- Demonstrated ability to achieve project and performance outcomes through others.
- A strong team player is required who is willing to partner and engage with the business operating leadership to deliver substantive, business value-add to the operations.
- Proven ability to balance execution of the strategic vision through leadership and delegation, with a willingness and competence to dive into the details as required.
- Proven ability to develop dynamic, constructive working relationships and partnerships with operational, technological, and physician partners.
- Strong knowledge of industry standard health plan applications and infrastructure with a focus on provider contracting, claims, revenue cycle, benefits management, and technology.
- Senior level program and project management experience in achieving results through others in a complex matrix organization.
- Proven team leader and the ability to problem-solve and negotiate with multiple internal customers. The ability to plan, coordinate and drive action to timely completion despite some level of ambiguity.
- Knowledgeable, experienced and successful thought leader, with depth of knowledge regarding most aspects of health insurance/health plan administration.
- Successful experience leading and managing large complex projects, affecting multiple stakeholders and applications.
- Ability to influence and persuade at all levels of the organization through large group presentations as well as individual and small group communications. Ability to gain confidence and support of customers.

Preferred Qualifications:
- Master's level graduate degree and/or MBA preferred. Additional senior-level leadership experience in IT operations and engineering is strongly preferred.
- Experience in health plan systems is desired.
- Recent experience as the leader of large packaged software installation programs, preferably claims.
- A professional services consulting, and/or software development and delivery background in large complex environments is desirable. Additionally, proven experience should include success in multi-disciplinary leadership capability, ability to grow and develop high performance teams that are geographically dispersed within a matrixed organization and a customer focus are desired.
- Successful experience leading and managing large complex projects, affecting multiple stakeholders and applications, preferably in a multi-regional or multi-business unit organization.]]> Thu, 26 Apr 2012 16:00:00 GMT 2384147-Los-Angeles-ClaimsConnect
The Integration Developers who make up this group analyze the integration requirements, message structures, and data processing needs in order to develop the proposed integration solution. Work products include integration components, unit testing and testing support for the EIS/SOA organization.

The Integration Developer - Consultant Specialist is a seasoned engineer, primarily responsible for developing integration solutions, troubleshooting issues and assisting with code reviews to ensure the optimal solution has been delivered. This individual will leverage their knowledge of industry best practices and KP infrastructure to continually improve internal development procedures and standards. As needed, this individual may assist other developers with development challenges and be called upon to assist with critical troubleshooting and bug resolution. When needed, the senior may provide input to solution designs and communicate technical details to business partners. Seniors apply industry best practices regarding Service Oriented Architectures and system modeling in order to satisfy business and technical requirements by developing a reusable, manageable, and cost-effective integration framework.

Responsibilities
- Perform hands on development of integration solutions on a variety of platform
- Research and resolve technical issues and recommend appropriate interventions/modifications as needed
- Ensure work processes and products meet KP IT standards
- Conduct root cause analysis to prevent reoccurrence of issues
- Assist development of the EIS/SOA reference architectures and patterns
- Recommend integration best practices and assist with system modeling



Qualifications:

Basic/Minimum Qualifications

- Bachelor's degree or 4 years of equivalent work experience.
- 10 years of progressive IT experience, with demonstrated success in software design or development of large, complex applications preferably in health plans or managed care organizations.
- 7 years experience with Java, J2EE, Web App Server (preferably WAS 6/7), Web Services, WSDL, XML.
- 7 years experience developing Top down XML driven Web Services using industry standard frameworks JAX-WS or Spring-WS with eclipse based IDE (RAD 7).
- 5 years experience using frameworks such as log4j.
- 4 years experience with WS testing tools SoapUI, VuGen or SoapScope.
- Strong hands on experience with XML manipulation techniques like JAXB
- Thorough understanding of WSSecurity..

Preferred Qualifications

- Experience developing RESTful services is HUGE plus.
- Experience with Healthcare and/or insurance industry and/or implementation of HealthCare or Insurance systems.
- Excellent written and verbal communication, consulting and presentation skills at all levels of management.
- Demonstrate a high level of judgment and risk taking to make appropriate decisions for diverse, sophisticated and undefined issues;
- Ability to work effectively under aggressive deadlines and in challenging settings.
- Experience working in large organizations with cross-departmental teams.
- Customer service and results oriented while maintaining a team focus approach.
- Excellent problem-solving, strategic and systems analysis and complex decision making skills.
]]> Thu, 26 Apr 2012 16:00:00 GMT 2384105-San-Francisco-Information-Technology Essential Functions:
- Develops logic, codes, tests, & debugs Web pages & associated software modules such as JAVA applets, CGI, & HTML programs
- Performs software coding, testing, debugging, documentation & installation tasks for on-line processes in accordance w/ industry best practices & specific internal procedures & standards
- Contributes to task identification, work effort estimates, & work schedules for development & maintenance activities
- Participates in the analysis & definition of efficient, cost effective application solutions which support client business processes & functional requirements
- Works with internal departments to provide associated deliverables required for the successful completion of development & maintenance assignments (e.g., database development, network support, help desk orientation, client training)
- Conducts analysis of client business processes & functional requirements & prepares appropriate documentation to communicate & validate the information
- Provides on-call support as assigned
- Completes administrative requirements in an accurate & timely manner (e.g., time reporting, status reporting, etc)
- Works as project team member to develop Internet & Intranet Web applications for KP business users
- Partners with Web Administrators to test & move developed applications into production
- Performs related duties as assigned or requested

Qualifications:

Basic Qualifications:
- Bachelor's Degree in computer science or related field OR equivalent experience.
- Thorough knowledge of HTML.
- Proficient in C, C++, and/or JAVA.
- Two (2) years of experience developing Web sites for business purposes on NT or UNIX.
- Proficiency required in one or more high level programming languages respective to various client server platforms
- Strong skills required in critical thinking and analysis, verbal and written communications, and interpersonal interactions
- Experience in PERL and CGI.
- Previous experience in all phase of application software development and maintenance life cycles in a large mainframe or client service environment preferred.
- Development experience with Oracle DBMS preferred.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- May travel (5%).
]]> Thu, 26 Apr 2012 16:00:00 GMT 2256793-Los-Angeles-Information-Technology This leader is responsible for ensuring the successful installation and implementation of a claims technology platform that supports all regions. The end-state technology will receive and adjudicate all referrals, authorizations, hospital, and professional claims, and all internal encounters. The technology suite must be in full compliance with all regulations and accreditation standards related to the management of Claims operations, and are fully implemented by the ICD-10 compliance deadline (10/1/2013). This position is accountable for ensuring an enterprise; scalable solution is implemented, rather than individual claims systems with regional variation.
Essential Functions:
- Conduct rapid design processes with the national and regional teams to develop the high-level design and requirements.
- Identify the IT team requirements and obtain the necessary resources.
- Develop the information technology conceptual models for the system changes that will be necessary to implement the design.
- Provide solution design and consulting to the program to assist in developing systems options.
- Manage the work of system integrators and dispute resolution.
- Oversee the development of changes performed by other IT groups.
- Oversee the development of test processes and requirements and provide management and quality assurance over the test processes performed by other IT groups, system integrator, and/or vendor.
- Ensure procedures and tools required to monitor, manage and report progress on the program are in place.
- Work with other national initiatives to coordinate requirements for systems changes and release schedules.
- Work with regional IT leadership to determine their ability to modify systems to meet program requirements and help supply resources to regions that need additional IT support to achieve these goals
- Manage program financials.
- Consult with business partners on clear definition of business problems, idea assessments, solution identification and alternatives, solution planning, and funding estimates to ensure a successful and productive relationship.
- Align CA ClaimsConnect project requirements and deliverables with other national initiatives to ensure projects support each other effectively.
- Align timelines with the ROC ClaimsConnect program
- Team with ROC ClaimsConnect program team and Executives to ensure platform standardization
- Manage overall communications and interface relationships with and between the business partners and other IT organizations.
- Plan, manage, and monitor all business partner issues and system enhancement requests; negotiate and create deliverable commitments and resolve issues in ways that are mutually satisfactory to the business partners and the IT organization.
- Contribute to the creation of a high performance leadership team by providing motivation, leadership, and professional development of the IT staff.


Qualifications:

Basic Qualifications:
- BS degree in engineering, computer science or related technical field.
- A strong and proven IT business leader who understands and leads technology's application for driving real business value.
- Minimum of 20 years of progressive IT experience in roles of increasing responsibility; expertise in complex, large project implementations across various business units and regions.
- Recent experience as the leader of large packaged software installation programs.
- We expect a track record of solid leadership experience and background in negotiating commitments to achieve long-term partnerships including extensive system integrator/vendor experience, a broad understanding of the software delivery processing including IT financial planning and budgeting experience, and understanding of the healthcare/plan industries.
- A proven solutions leader is needed who leads by example through strong personal leadership and conviction, possesses consensus building skills and a true team orientation, and displays impeccable interpersonal skills.
- Demonstrated ability to achieve project and performance outcomes through others.
- A strong team player is required who is willing to partner and engage with the business operating leadership to deliver substantive, business value-add to the operations.
- Proven ability to balance execution of the strategic vision through leadership and delegation, with a willingness and competence to dive into the details as required.
- Proven ability to develop dynamic, constructive working relationships and partnerships with operational, technological, and physician partners.
- Strong knowledge of industry standard health plan applications and infrastructure with a focus on provider contracting, claims, revenue cycle, benefits management, and technology.
- Senior level program and project management experience in achieving results through others in a complex matrix organization.
- Proven team leader and the ability to problem-solve and negotiate with multiple internal customers. The ability to plan, coordinate and drive action to timely completion despite some level of ambiguity.
- Knowledgeable, experienced and successful thought leader, with depth of knowledge regarding most aspects of health insurance/health plan administration.
- Successful experience leading and managing large complex projects, affecting multiple stakeholders and applications.
- Ability to influence and persuade at all levels of the organization through large group presentations as well as individual and small group communications. Ability to gain confidence and support of customers.
Preferred Qualifications:
- Master's level graduate degree and/or MBA preferred. Additional senior-level leadership experience in IT operations and engineering is strongly preferred.
- Experience in health plan systems is desired.
- Recent experience as the leader of large packaged software installation programs, preferably claims.
- A professional services consulting, and/or software development and delivery background in large complex environments is desirable. Additionally, proven experience should include success in multi-disciplinary leadership capability, ability to grow and develop high performance teams that are geographically dispersed within a matrixed organization and a customer focus are desired.
- Successful experience leading and managing large complex projects, affecting multiple stakeholders and applications, preferably in a multi-regional or multi-business unit organization.
]]> Thu, 26 Apr 2012 16:00:00 GMT 2384146-Denver-ClaimsConnect Kaiser Permanente Enterprise Testing Services (ETS) group provides world class testing and quality assurance services to the regional and national technology projects. The ETS team has an immediate opening for a dynamic and best in class Senior Test Engineer who likes to work in an exciting, challenging and fast-paced environment.

The Sr. Test Engineer, as member of ETS group, will conduct all testing and quality assurance activities for the local and national projects underway in the Colorado region. These individuals will report to the ETS Lead for the Colorado region.

ESSENTIAL FUNCTIONS:
- Working with developers, other test team members and business Subject Matter Experts to design test scenarios and test cases based on requirements and design.
- Executing and updating test cases in HP Quality Center.
- Reporting detailed test results.
- Entering/Managing Defects in HP Quality Center.
- Must be able to work on multiple projects concurrently.
- Must be able to adjust schedules to accommodate changing priorities.
- Defining complex data sets in order to drive and track test cases resulting in measurable and repeatable test results.
- Attend and sometimes lead testing related meetings.
- Provides input in the creation of the Quality Strategy & Plan for each project.
- Participates in designs and development of equipments and test cases.
- Analyzes complex testing procedures and recommends actions to improve testing process.
- Contributes to the development of test strategies and approaches.
- Implementation of QA and testing methodologies, process, standards and tools within the context of the appropriate delivery process.
- Implementing testing tools to gain further efficiencies.
- Participates in technical design and walk through with development team.
- Assists in the writing of test plans, creates test cases, and scripts to support specific testing objective.
- Ensures any unresolved problems or issues are documented and escalated.
- Analysis and prioritization of defects.
- Provides status and progress reports by project.
- Effectively communicates in meetings with project team members.


Qualifications:

BASIC QUALIFICATIONS:
Bachelor's degree in a related field and/or a minimum of 4 years of equivalent work experience.
A minimum of 4 years of experience in Quality Assurance and Testing.
Hands-on experience with design, development, and implementation of testing procedures; creation of test plans, test cases and scripts to support testing objectives.
Experience with implementation of quality assurance and testing methodologies, processes, standards, and tools.
2 years experience working directly with datawarehouses and ETL
2 years experience with Oracle
Experience in writing complex SQL queries

PREFERRED QUALIFICATIONS:
- Working knowledge of BI tools; specifically Informatica, TOAD, Cognos, and Business Objects.
- Experience with interface technologies and protocols, including HL7, EDI and batch interfaces
- Experience with test automation, such as QTP, Selenium or iTKO Lisa
- Previous work with main frame applications.
- In depth knowledge of software development lifecycle methodologies and how they relate to different SDLC methodologies such as Agile and Waterfall
- Experience working in IT Systems related to HealthCare (Insurance and Medical) Industry.
- Robust understanding of relational databases
]]> Thu, 26 Apr 2012 16:00:00 GMT 2384139-Denver-Information-Technology Job Summary:
The scope of the Programming/Analysis family includes development and production support responsibilities. Development work is typically creating new programs/applications to support a business need. The process is typically project-based and involves all aspects of the project life cycle from inception to implementation.

Essential Functions:
1.) Design, develop and maintenance of server side functionalities of Regional Application suite using Java, RAD and Web sphere application server environment.
2.) Troubleshoot deployment and production problems.
3.) Provide support for production issues.
4.) Architect the solution of new feature enhancements.
5.) Ensure Software design and code implementation meets coding standards and best practices, flexibility, configurability, reusability, testability, maintainability and scalability.
6.) Collaborate with Solution consultant, team lead and development manage, and business partner to translate the business requirements into a functional design documents.
7.) Participate in the agile pair programming and code review.
8) Create design documentation and drawings as required by CPDP.

Qualifications:

Basic Requirements:
1.) Bachelor's degree in a related field and/or 4 years of equivalent work experience.
2.) A minimum of 6 years of experience in development of new programs/application or maintaining and/or supporting existing programs/systems.
3.) 6+ years of technical experience in a fast paced, Information Technology Department consisting of a combination of staff and contractors.
4.) 6+ years of experience in Enterprise Java programming, RAD 7.5 Environment, SOA, Web services Development and Testing, SOAP UI, JMS, MQ Series,
5.) 6+ years in SQL, Stored Procedure and Database, preferably Oracle.
6.) 6+ years in UML and data modeling, working knowledge of Visio.
7.) Strong knowledge of JUnit.
8.) This developer will also need to be able to work independently with minimal direction

Preferred Qualification:
1.) Experience with Ant Script development
2.) Working knowledge of HL7 interfaces.
3.) BlazeDS and Websphere Application Server experience
4.) Experience with ADOBE Flex and Flashbuilder
5) Troubleshooting and problem solving skills.
6) Experience with SVN source control system.
7.) Experience in Agile process and Methodologies
8.) Experience with Application Lifecycle management tools (Borland StarTeam, Caliber)
9.) Very strong communication skills (Ability to communicate one's ideas through their design)
10.) Experience working with various departments and a good team player.
11.) Intermediate Unix knowledge.


]]> Wed, 25 Apr 2012 16:00:00 GMT 2381544-Oakland-Information-Technology
Essential Functions:
- Participate in operational conceptually defined variables and translating specific business issues and questions into appropriate functional and analytic designs
- Participate in designing/interpreting analyses of data, providing recommendations in support of critical business decisions
- Supports strategic management decision-making
- Identify information gaps, provide recommendations and initiate appropriate activity or escalation
- Regularly use SAS, PC-based spreadsheet, database & statistical software to produce quantitative analyses & reports
- This Information Analyst will work independently with client and other contractor staff at an advanced professional level and is expected to be articulate, prepared, and knowledgeable in those encounters
- Produce graphs/tables for reports, presentations/publication
- Carefully document all programs, data sets and analyses


Qualifications:

Basic Qualifications:
- 3 years of analytical experience
- Bachelor's degree or equivalent combination of education and experience
- Expert knowledge w/ BI and analytical tools such as SAS, SPSS and Cognos
- Working knowledge in the use of current SQL software, including SAS/SQL, Oracle, Teradata, and Microsoft Office
- Proven ability to conduct, interpret & present quantitative/qualitative analysis
- Strong interpersonal and communication skills
- Be assertive, objective and be able to confront clients w/ difficult issues
Preferred Qualifications:
- Advanced degree in a quantitative or technical discipline
- Health care or insurance experience
- Specific and broad knowledge of KPNW operations, KP applications, and KP HealthConnect, including Hyperspace, Clarity and Chronicles
]]> Wed, 25 Apr 2012 16:00:00 GMT 2381510-Portland-Information-Technology
Qualifications:

Test]]> Wed, 25 Apr 2012 16:00:00 GMT 2377186-Honolulu-Information-Technology Essential Functions:
- Good understanding on testing principles and concepts.
- Working knowledge or other related fields; project management, defect management, configuration management, change management, and release management.
- Employs expertise as a generalist or specialist.
- Uses professional concepts in accordance with company objectives to solve difficult and complex problems in creative and effective ways.
- Develops test scenarios and scripts that match the business user's objectives to confirm system functions are met.
- Executes tests, analyzes test results, and reports identified defects using Mercury Quality Test Director tool.
- Follows-up on issues identified to ensure resolution is satisfactory prior to implementation into Production.
- Develops test strategies and approaches that align with CSC user's needs as well as external applications and National corporate objectives.
- Works with IT Development to ensure feasibility of design and clarify user's requirements.
- Executes both a production shakedown and pre-implementation shakedown in the production environment and pre-production environment, respectively.
- Also conducts shakedowns in production for non-FS release implementations to ensure FS applications are not impacted by other code/database deployments.
- Instruct, guide or assist other technical professionals and demonstrate new on-line processes to business users.
- Incorporates quality-related requirements and activities into overall project.
- Analyzes production issues to determine if system applications are functioning as designed.
- This includes logging and tracking production problems, re-creating problem in test environments to ensure validity of issue, reporting of issue in Remedy Management tool and determining resolution is obtained.
- Monitors daily Production System processing, to verify activity is within normal processing volumes and provides status reports to management.
- Identifies abnormal fluctuations activity and/or failure in Production batch processing and immediately reports any issues to ensure limited impact to customers and system users.
- Supports business operations by monthly updates to the printed text in automated system generated letters.
- This is done utilizing the IDenvironment Workstation and updating the M-Text language used to create these letters.
- May also assist the business by querying production data and extracting the information in a report form.
- To facilitate operational analysis. This is done using either File-Aid for DB2 , Query Management Facilities, and Business Objects.
- Participates in designs and development of test cases.
- Analyzes complex testing procedures and recommends actions to improve testing process.
- Performs analysis that is diverse and very complex and works independently under general direction (i.e. writing queries).
- May instruct, guide or assist other technical professionals and demonstrate new on-line processes to business users.
- Assume other duties as directed.

Qualifications:

Basic Qualifications:
- Typically requires a minimum of three (3)years of related experience or equivalent combination of education and experience.
- Bachelor's degree in related field or equivalent combination of education and experience.
- Working knowledge of network and communications software and knowledge/experience in creation of large scale technical project plans (M-Text, shakedown - FS & CAS).
- Effective written and verbal communication skills with emphasis on technical writing and requirements documentation.
- Reviews documentation, providing assistance in closing the gap.
- Excellent organizational skills to coordinate and facilitate meetings, and manage testing assignments.
- A thorough understanding or working knowledge of web browsers, web content management tools and personalization tools.
- Knowledge of relational database technologies and how they relate to Oracle and SQL databases.
- Understands complex departmental business system processes and business systems design documents to create test scenarios.
- Develops test scenarios and scripts that match the business user's objectives to confirm system functions are met.
- Understands the connections and relationships across functions for both internal and external business entities.
- Proactively pursues increased knowledge (business and technical) and responsibility within multiple areas.
- Coaches/mentors team members.
- Provides input to performance appraisals and training needs for team members.
- Cross-train peers and team members on each application and function.
- Thorough knowledge of policies, practices and systems.
- Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.]]> Tue, 24 Apr 2012 16:00:00 GMT 2377206-San-Diego-Information-Technology
Essential Functions:
- Designs and enhances databases.
- Designs menu systems that are effective and user-friendly.
- Develops reports with accurate, easy to read, useful information.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications, to enable population measurement, guideline implementation, and evaluation.
- Maintains complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity.


Qualifications:

Basic Qualifications:
- At least one (1) year programming in SAS, SQL, VBA, net or equivalent statistical analytical programming language.
- Project management experience desirable.
- Experience with MVS/TSO operating systems preferred.
- Experience with analytical manipulation and interpretation of large databases preferred.
- Analytical consulting experience preferred.
- Bachelor of arts degree in economics, finance, health care administration, public health administration, statistics, mathematics, operations research, or related field required, or equivalent work experience in lieu of a degree.
- Microsoft Office skills required.
- Strong ability to apply analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.]]> Tue, 24 Apr 2012 16:00:00 GMT 2377225-California-Information-Technology
Essential Duties and Responsibilities

Develop and deliver the analytical framework and support structures (research, technology analysis, and security risk considerations) for emerging technologies strategies and security trends
Research, develop and propose implementation of strategies and planning tools
Support the Information Security roadmap and planning process and key strategic projects, working closely with cross functional teams
Support the prioritization of Information Security strategic initiatives, evaluate investment opportunities for their strategic value, and provide recommendations to the Information Security management
Coordinate with IT Risk management to evaluate information security risk and design risk mitigation for information security strategies
Build and maintain collaborative working relationships with Information Technology and Business personnel to assist in program and project implementation and execution to provide information security perspective
Proven ability to work in an ambiguous environment in a dynamic market and organizational environment and multi-task effectively.


Qualifications:

Basic Qualifications:

BA/BS, preferably in Technology, or 4 years of additional related field of study required
10 years of IT experience, 7 years working within the Information Security field, preferred 5 years of experience focused on information security strategy and information security management
Significant knowledge of current and emerging landscape of information technology and its processes and a deep understanding of associated information security risks and controls
Significant knowledge of broad general security concepts and methods such as vulnerability assessments, privacy assessments, intrusion detection, incident response, security policy creation, enterprise security strategies, architectures and governance
Strong analytical and data management capabilities as well as project management experience
Ability to engage, influence and build credibility to management and key stakeholders
Excellent verbal and written communication skills enabling candidate to prepare and present recommendations to senior management

Preferred Qualifications:
CISM, CISSP certifications a plus
]]> Tue, 24 Apr 2012 16:00:00 GMT 2377193-Denver-Information-Technology Essential Functions:
- Designs and enhances databases.
- Designs effective and user-friendly menu systems.
- Develops accurate, easy to read, and useful information reports.
- Designs and generates tracking and monitoring tools.
- Participates in the development of outcomes and process measures, including technical specifications to enable population measurement, guideline implementation, and evaluation.
- Tests complex statistical routines using macros, vendor software, and software written by self and others.
- Tests and maintains data integrity.
- May assist with sophisticated statistical models and forecasting tools using these databases.
- Assists with the definition of complex multi-dimensional healthcare issues and develops time tables/processes for decision making.
- May translate needs, issues, and ideas into effective strategies and action plans.
- May formulate specific implementation plans and evaluates the effectiveness of actions/programs implemented.
- Develops creative alternative solutions.
- May assist in the determination of goals and priorities with team, clients, or project management sponsors.
- May communicate results/recommendations to project sponsors, clients, and various senior level audiences (including physicians for TPMG departments).

Qualifications:

Basic Qualifications:
- Three (3) years of programming in SAS, SQL, VBA, net, or equivalent statistical analytical programming language.
- Experience with analytical manipulation and interpretation of large databases required.
- Experience with MVS/TSO operating systems preferred; if not, experience with another mainframe operating system required.
- Project management experience preferred.
- Typically, two (2) plus years of related analytical, consulting, and health care experience preferred.
- Bachelor of Arts degree in Economics, Finance, Health Care Administration, Public Health Administration, Statistics, Mathematics, Operations Research, or a related field required, or equivalent work experience in lieu of a degree.
- Master's degree preferred.
- Broad familiarity with medical practices, especially population management and process and outcomes measurement.
- Knowledge of JCL strongly preferred.
- Ability to express complex analytical and technical information to senior management or to audiences with clinical training.
- Strong analytic and critical thinking skills, writing skills, communication skills, consulting skills, and ability to work within a team.
- Microsoft Office skills required.
- Must be an independent self-starter.
- Must be able to work in a Labor/Management Partnership environment.]]> Tue, 24 Apr 2012 16:00:00 GMT 2377173-California-Information-Technology - Define and execute care delivery IT strategies and roadmap relative to meeting business needs around health and care analytics across the national portfolio.
- Define and execute care delivery IT work and roadmap relative to delivering KP HealthConnect reporting across the national portfolio.
- Define and execute care delivery IT work and roadmap relative to delivering care delivery mobility across the national portfolio.
- Define and execute care delivery IT work and roadmap relative to adoption of a care delivery data services capability to include service-oriented architecture (SOA) and an Event based data architecture across the national portfolio.
- Work with subject matter experts in Enterprise Architecture to ensure adherence of care delivery work with defined enterprise standards.
- Partner with the Infrastructure Management Group to ensure care delivery-focused efforts are aligned with work undertaken by that team.

Essential Functions:
- This position will have strong industry experience in health care and will have experience managing IT teams/budgets and delivering care-delivery focused solutions. The position will also have experience in developing IT strategies that are aligned with business goals, priorities, and requirements. This individual will be able to work effectively with business partners through a deep understanding of their issues and goals, along with the ability to translate those needs into delivered technical capabilities. This position will also need to be able to work effectively with technical leads from other areas within KPIT such as Infrastructure Management Group, Enterprise Architecture and Corporate Services.
- This position will be accountable for development, management and maintenance of the IT vision and roadmap for information analytics overall including health and care analytics as well as KP HealthConnect reporting. This vision/roadmap will be developed in concert with business and clinical partners. It will also serve as a guide for investment and core funding decisions. This position will also be accountable for working with the CD PAC and other investment/governance bodies to secure funding and approval for technology projects in this space.
- The role will also work with various groups within IT to finalize and operationalize the data services, mobility, telehealth and other architectural strategies for care delivery. The individual will be accountable for leading and/or participating on appropriate governance bodies. It will also ensure that appropriate architectural review has been performed for all projects being presented to the CD PAC. This means that the position will have executive responsibility for managing the Care Delivery Architectural Advisory Group and/or other forums to be defined.
- The role will also be accountable for keeping abreast of industry best practices in this space, particularly as they relate to applications and technologies designed to information analytics and/or architectural efforts.

Qualifications:

Basic Qualifications:
- BS degree in Healthcare field or demonstrated experience in an IT leadership role.
- Demonstrated track record of significant accomplishment in an executive role within health care and full life-cycle development experience.10 years of experience required.
- Seasoned IT leader experienced in leading successful development and implementation of multi-million dollar programs/projects in complex matrix organizations with numerous constituents.
- Demonstrated experience in successfully managing complex organizational initiatives involving multiple functions and multiple business units/regions. Includes the identification and articulation of problems, influencing decision-making process as well as delivery of expected results.
- Solid business acumen in population care/panel management space.
- The successful candidate will also possess the following qualities/skills:
- Be flexible and adaptable when facing tough situations
- Able to combine seeming opposite stances like being empathetic and tough
- Stands up for self without trampling others
- Sets strong but flexible standards
- Can adjust approach as appropriate to influence the target audience
- Possesses technical and business acumen to create and deliver IT solutions, multi-year plans, and strategies that match business needs and priorities
- Knowledgeable incurrent and possible future policies, practices, technologies and information in KP and other health care organizations
- Ability to work well within KP and broader marketplace
- Be a credible partner in working effectively with clinicians by having a deep understanding of their needs/priorities in this space
- Manage IT project plans, resources and budgets relevant to this area
- Work with technology and other partners outside IT that delivery services for this space. This includes developing and managing service level agreements, recharges, budgets, etc.
- Work in partnership across various areas of IT to procure and implement technology capabilities
- Develop and maintain relationships with the business and clinical leaders responsible for information analytics and architectural efforts.

Preferred Qualifications:
- Master's level graduate degree (e.g., MPH/MBA preferred).
- 15 years or more preferred.]]> Tue, 24 Apr 2012 16:00:00 GMT 2377189-Oakland-Information-Technology
Description

Kaiser Permanente's HP BIO/ Membership Systems & Contact Centers are the organization's center of excellence for the integration, development, maintenance, and support of local, regional, and national software solutions that support Kaiser Permanente's mission to provide quality, affordable care. It's all part of an immense and on-going migration to a national IT systems strategy to better serve our millions of members across the country. Thousands of professionals are committed to keeping both our local and national channels of clinical, insurance, financial, and administrative information flowing efficiently and cost-effectively. Supporting many mainframe, mid-range and client/server systems, we are simultaneously moving toward Web-enabled technologies utilizing SOA methodology in an MVS and UNIX-based operating systems. Oracle and DB2 are our enterprise database standard. Working in the HP BIO/ Membership Systems & Contact Centers group not only demands top technical knowledge, it also taps the best in 'emotional intelligence' because improving the lives of millions takes people who can connect with the day-to-day challenges of caring for them. Leading the revolution of the information age in health care at Kaiser Permanente, you can make a difference.



Essential Functions:
- Overseeing environment planning and coordinate with different groups based on the project needs and timelines
- Plan and execute infrastructure and environment maintenance leveraging different support groups.
- Single point of contact for environment related issues, coordination point for technical environment management
- Help establish and enforce IT practices including security, data and release management
- Escalation point for resolving organizational issues within KP.
- Coordinate the Tools upgrades in the environments.
- Establish and maintain strong working relationships with users, Testers, developers, and managers.


Qualifications:

Basic Qualifications:
- Bachelor's degree and/or 4+ years of additional equivalent experience
- A minimum of 8 years of related experience in conducting highest level analyses regarding programs/applications/systems and making strategic recommendations to management.
- A minimum of 8 years of experience in development of new programs/application or maintaining and/or supporting existing programs/systems.
- Technical experience with complex midrange platforms involving 2-tier and 3-tier architectures
- Understanding of current database, middleware and front end technologies
- Some technical exposure and experience with infrastructure components like hardware, network topologies, etc
- Strong IT process and procedure expertise
- Excellent team leadership and communication skills
- Experience working under structured and complex Release Management
- Strong team focus and ability to work well under deadlines.
- Must be able to work through solutions and ideas with multiple local and remote departments and will be required to effectively present suggested ideas to groups of various sizes both local and remote.
- Must be able to travel for a multi-night stays if duties require on-site meetings with other groups at any of the various Kaiser locations nationally.
- Strong analytical, problem solving and project management skills
Required Skills and Experience
- Java/J2EE - experienced
- Websphere - experienced
- Oracle - experienced
Preferred Skills and Qualifications
- Experience with Remedy
- Knowledge of SOX change management controls.
- Exposure to messaging/Websphere Message Broker
- Exposure to Citrix
- Exposure to SFTP
- Exposure to Windows applications and scripting on Windows
]]> Mon, 23 Apr 2012 16:00:00 GMT 2373120-Los-Angeles-Information-Technology
Essential Functions:
- Manage Technical Capabilities: In conjunction with KP National and Regional Business Teams, IT Teams and vendors, manage any issues related to our Product's Technical capabilities. Identify Root cause and resolve issues within the SLA commitments. Track and monitor availability of the infrastructure. Track and report metrics for the infrastructure. Establish Policies with Supplier Group to efficiently support the Infrastructure.
- Improve Technical and Data Processing functions: Recommend and manage on-going changes to the Technical capabilities and Data processing. Identify and implement process improvements as required.
- Extract/Interface Management: In conjunction with KP IT and other vendors, design/build/run the processes, policies, and tools required to manage the extracts delivered by Our Customers, Internal KP and our vendors to all destinations. Monitor daily activity. Manage technical errors/fallout. Initiate corrective action when required. Use basic database and data processing skills to manage any manual processing required as part of the errors/fallout. Recommend and manage on-going changes to the Data Extracts/Reports Track and report metrics to management.
- Customer Implementation Technology Lead: Design/build/run the processes, policies, and tools to support the technology activities within the customer install process, including but not limited to: Customer Technology Pre-assessment, RFP Process, Eligibility File Handling requirements and any other custom requirements that requires Technical expertise. Tracking/monitoring of all Activities related to Customer Installation for New Clients coming on board or Annual Renewals. Participate in pre-sales activities to solution and develop customer-specific solutions
- Technology Planning: Research and recommend changes to the technology architecture to address efficiency opportunities, new available technologies, and/or regulatory requirements. Initiate projects to implement new capabilities. Act as business owner for new projects throughout the SDLC. Enhance/Improve our Architecture to improve the performance or to make it more efficient and user friendly for our Operations Teams.
- Release Management for the Self Funded Product: Design/build/run the processes and policies to implement changes or new functionality into the Self Funded Product's technology environment. Coordinate releases across all parties/platforms. Define policies/processes to address standard, urgent, and emergency releases. Track and report metrics for releases.
- Technology SME: Effectively manage Technology/Data requirements of our Customers, Operations Teams and the Regions. Work with Supplier Groups KPIT (Matrixed Organization) and Vendors to provide Solutions/capabilities/process that would meet our End user needs
- Tools: Develop and own the infrastructure to store, maintain, track, and report on Technology Infrastructure issues/enhancements/changes, process, and policy documents.
- Facilitator: Effectively facilitate discussions and issues to bring items to resolution, assess issues/risks that impact the Technology/Data of our Products; develop recommended solutions to mitigate these issues/risks.
- Leadership/Executive alignment: Develop and maintain alignment with national and regional executive stakeholders in relation to business process and policy strategic direction and future business objectives.
- Strategic Assessment: Assess new business strategies/objectives/requirements and develops recommended new/changed requirements, processes, and polices for presentation to the national and regional program leadership


Qualifications:

Basic Qualifications:
- Bachelor's Degree in technology, engineering, and/or business administration or related field or 4 years of equivalent work experience.
- Minimum of 5 years experience in technology operations and planning role, including two years in a consulting role
- Minimum of 3 years of health care experience (Account Management, Claims, Project Management, operations, etc.)
- Ability to educate and influence complex, cross-functional business partners on the KP Products that we support and administer.
- Ability to define, develop, document and implement formal Policies and Procedures related to our products and services
- Experience in highly matrixed organizations
- Advance knowledge of MS Access, Excel, Word, PPT, and Visio.
- Basic SQL Programming experience (SQL, Access)
- Ability to interface productively with external vendors, brokers and customers
- Ability to act as an SME and listen and solve issues for our External and Internal Customers.
Preferred Qualifications:
- Knowledge of Healthcare products (e.g. Self Funding, CDHC, etc.) and operations to support their administration
- Knowledge of health plan administration and operational needs for Self-Funded products is a plus
- Masters Degree in technology, engineering and/or business administration
]]> Mon, 23 Apr 2012 16:00:00 GMT 2369967-Oakland-Information-Technology
Key Duties & Responsibilities:
Work with Business Partners to maintain and enhance our efforts to provide the very best IT experience possible.
Participates in the analysis, troubleshooting of problem and definition of efficient, cost effective application solutions; responsible for write functional requirements and logical and physical technical specifications
Contributes to task identification, work effort estimates, work schedules for application changes, maintenance activities and new projects
Contribute knowledge and technical guidance to 24/7 outsourced production support team including code and design walkthroughs
Provide software development guidance and support, serve as a technical/professional mentor to team members and outsourced 24/7 production support team
Oversee development of project plans, assigning/tracking of development assignments
Act as first point of technical escalation - Identify and escalate any issues that arise; communicate technical issues and project assignment statuses clearly
Ability to influence others, Build strong partnership with others, Team Oriented, Service Oriented, Demonstrate strategic thinking, Ability to deal with people dynamics with minimal guidance, Ability to resolve conflict with minimal guidance, and be a Thought Leader


Qualifications:

Basic Qualifications:
Bachelor's degree in IT, or 4 years of additional work related experience.
Minimum of 8 years of IBM Mainframe development and support experience.
Demonstrate working experience in analysis and troubleshooting of problem definitions within business processes in order to define functional requirements and technical specifications.
Working experience with COBOL, CICS, IMS, IBM DB2, SQL tools, ability to write and review SQL scripts.
Demonstrate working experience with Microsoft SQL Server components and database management skills.
Demonstrated Experience or knowledge of legacy or IBM mainframe system modernization initiatives
Proven ability to communicate well, both orally and in written form, with senior management, business partners and technical staff. Strong interpersonal interactions skills
Ability to perform as a team player with the motivation to take on multiple challenging tasks.
Experience working with 3rd party augmented staffing/application support model and offshore resources
Ability in understanding different viewpoints while being pragmatic in problem solving and issue resolution
Knowledge or awareness of mainframe technology integration options, distributed systems, SOA, and/or application development trends in mainframe technologies

Preferred Qualifications:
Analysis and programming experience with Kaiser Clinical Applications.
Experience with legacy applications and Interfaces to Health Connect System.
Exposure in developing enterprise Java applications, server side development (EJB, JSP, JMS, etc).
Exposure with development in interactive development process, ie RUP, Agile SCRUM or XP
]]> Mon, 23 Apr 2012 16:00:00 GMT 2198053-San-Francisco-Information-Technology Essential Functions:
- Assist with application technical and operational knowledge in the analysis of client requirements in project areas such as: IT testing and product acceptance, gap analysis, development of new business operating models with innovative approaches to IT solutions support and available product functionality, operational readiness assessment, and others.
- Accountable for cross functional task forces to identify and document functional requirements, workflow, information sources and distribution paths, and system specifications.
- Facilitates meetings and presents to various levels of management including senior levels.
- Conducts and approves analysis of client business processes and functional requirements, and prepares/approves documentation to communicate and validate the information with clients at various levels.
- Assist in and approves the analysis and definition of efficient, cost effective solutions which support client business processes and functional requirements.
- Works with vendors to investigate technical solutions and identify and recommend alternatives and coordinate vendor releases.
- Assist in and approves the development of comprehensive business cases with cost, service, and benefit dimensions of proposed IT projects that are used at various levels for funding and scope decisions.
- Approves for implementation solutions and/or business cases (e.g., system enhancement requests) of limited operational impact (e.g., low end user impact, low effort service requests).
- Provide leadership in supporting the implementation of initiatives into deployment using project management methodologies.
- Develops and/or approves test & activation support plans, business requirement documents, and works with client to perform cross functional risk assessment.
- Leads the coordination of solution development and oversees implementation of initiatives into deployment using project management methodologies.
- Serve as a single point of contact for the escalation and resolution of client issues and acts as a liaison between business clients and IT technical staff.
- Perform systems configuration work.
- Evaluate existing application products which could address client requirements and develop/approve recommendations where appropriate.


Qualifications:

Basic Qualifications:
- Six (6)plus years experience in information systems analysis or implementation or health care operations (master's degree in related field can be used in lieu ofone (1)year of experience).
- Bachelor's or master's degree in health care, information systems, computer science, engineering or related fields or experience required.
- KPHC certified via Epic or via Kaiser Permanente's internal certification process.
- Vehicle and valid driver's license required.
- Prior progressively more complex responsibilities and accountabilities in a large mainframe or client server environment preferred.
- Knowledge in health care, clinical systems, information systems, or other related field preferred.
- Expert skills in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions (e.g., partnering, conflict management, consulting, etc).
- Proficient with PC applications including database, spreadsheet, word processing, presentation software and graphics packages.
- Must be able to work in a Labor/Management Partnership environment.
- Prefer experience project managing and providing steady state maintenance support activities for the KPHC Ambulatory, including experience handling issues related to Security and security templates.
- Additionally, experience working with Ancillary partners preferred.]]> Sun, 22 Apr 2012 16:00:00 GMT 2369969-Los-Angeles-Information-Technology
Job Responsibilities:
- Manage a team of Data Networking Engineering Staff. The engineering staff are highly skilled technical staff.
- In conjunction with Network Planning, Network Operations, and Enterprise Data Network teams, develops the detailed design templates and guidelines for use in specific projects
and initiatives.
- Develops and manages external relationships with Value-Added resellers to ensure that 'sourced' design and implementation services are cost effective, complete and consistent
with KPIT standards and practices.
- Provides detailed engineering services and direction for field-based engineering staff aligned with Long Range strategies, business input, and technology lifecycle. Provide
standards, guidelines and detailed engineering for projects, initiatives and activities supporting BIO and BP teams.
- With other Network Services groups, develop and manage design review process to ensure Designs are in compliance with network standards and long range initiatives.
- Participate in the research and review of new technologies, equipment, and services.
- Work with Network equipment vendors and Network Planning teams to understand and incorporate new features and potential new products.
- Effectively manage the Engineering and Implementation facets of projects and personnel, including those of managed services providers.
- Follow industry trends and participate in industry forums.
- Use proven leadership techniques and interpersonal skills to build and maintain strong relationships.
- Manage team workflow and record and monitor statistics to ensure that department and team's goals are met, and supporting metrics are produces.


Qualifications:

Basic Qualifications:
- BA/BS degree in Telecommunications, Computer Science and/or 4 years of equivalent work experience.
- A minimum of 5 years of progressively responsible management experience in following areas: planning, budget/financial management and staffing.
- A minimum of 5 yearsdata network engineering industry experience
- Experience managing Value-Added resellers and/or Managed Services Providers.
- The proven ability to manage a team of multiple engineers (5+)
- Excellent customer service, decision making and analytical skills.
- Experience working with Telecom vendors, managers and end users.
- WLAN network architecture, engineering and implementation
- Ability to communicate effectively both verbally and in writing with technical and nontechnical people. Skills in writing concise, understandable, technical documentation.
- Ability to work independently, keeping track of a number of continuing problems, requests, and projects.
- Ability to maintain a positive attitude and contribute both as a leader, an individual and a team member to achieve the goals of the Enterprise.
- As an essential function of this position, the Manager must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times.
- Skilled in process documentation and process improvement concepts.
Preferred Qualifications:
- Experience with Core Network equipment such as: Routers, Switches, - Cisco, Nortel, etc.
- Intimate knowledge of the following; IP, MPLS, Ethernet, Layer 2/3, VPN, BGP, VoIP, 802.11 (WLAN)
- Knowledge of Network Engineering and Implementation including costing models, risk assessments, detailed design documents, and acceptance testing.
- Knowledge of DNS and web hosting fundamentals and practices
- Knowledge of Data Networking concepts w/concentration in IP traffic flow
- Knowledge of network security concepts
- Knowledge of network capacity planning concepts
- Prior Healthcare experience would be helpful.
- Experience with SQL queries would be helpful.
- Experience working with Telecom vendors, managers and end users.
- Knowledge VoIP network architecture, engineering and implementation.
]]> Sun, 22 Apr 2012 16:00:00 GMT 2226674-Walnut-Creek-Information-Technology
Essential Functions:
- Leads a team in providing end-user support for the use of the KP HealthConnect system including other related system implementations and upgrades.
- Ensures that service requests, diagnoses, troubleshooting and coordinated resolution of technical problems and information technology issues related to the electronic medical record.
- Analyze complex situations in the clinical environment to resolve technical problems.
- Identify and coordinate new processes, system functionality, system changes and enhancements to support clinical information and meet business needs.
- Facilitates the installation and implementation of KP HealthConnect and hardware equipment between IT departments and the patient care and business process teams.
- Develop processes to promote and communicate the integration of new or enhanced business and clinical systems into the business and patient care setting and their effectiveness.
- Provide coaching, training and consulting to end-user and all levels including Site Support Specialists to develop and facilitate learning of basic and specialized applications.
- Coordinates, leads and facilitates projects for application implementations to include testing, evaluating and documenting new KPHC department workflows.
- Develops, delivers and maintains continuing education programs for groups of end-users; identifies areas that are prone to problems and works with end-users to increase knowledge and skills.
- Coordinates, leads and facilitates projects for application implementations to include testing, evaluating and documenting new KPHC department workflows.
- Develops, delivers and maintains continuing education programs for groups of end-users; identifies areas that are prone to problems and works with end-users to increase knowledge and skills.
- Shares knowledge and learning with other Site Support Specialist.
- Supervision Received: Receives general direction from Manager; assists in all levels of supervision.
- Instructs, guides and oversees work of lower-level technical staff.
- Acts as mentor and coach; trains staff; inputs to performance review.
- Problem Solving and Decision Making: Analyzes moderately complex problems and takes corrective action.
- Works autonomously typically dealing with issues independently.
- Collaborates with Associates and Intermediates, Senior and Manager to suggest resolution of problems.


Qualifications:

Basic Qualifications:
- Five (5) plus years related experience OR eighteen (18) months experience with the EPIC application.
- Six (6) plus years healthcare operations experience.
- Minimum of one (1) year of supervisory experience preferred.
- Bachelor's degree in computer science or related field or equivalent work experience.
- Proficient with office suite type applications.
- Strong analytical ability and interpersonal skills to communicate with clients, other staff and vendors.
- Knowledge of computer science theory or health care, application and customer support experience.
]]> Fri, 20 Apr 2012 16:00:00 GMT 2367838-California-Information-Technology
As a member of the Pharmacy Business Information Office (Rx BIO), the Manager of Application Support will be a key member of the Outpatient Pharmacy Replacement Program (OPPR) that is implementing a new Kaiser Permanente enterprise outpatient pharmacy system (ePIMS), which includes a new point of sale system and data warehouse.

Managing a team of highly skilled IT professionals, the Manager of Application Support will be responsible for leading the team in support of the ePIMS rollout to all of the regions beginning this year.

More specifically, the Manager of Application Support will be responsible for:
Managing a team with a mix of FTEs and contractors
ePIMS Service Desk for Level 1 Support
Production and Non-production Level 2 Support
Incident and Defect Triage
Incident Management and Reporting
Publish and maintain performance dashboards
Support of cut-over activities from legacy PIMS system to new ePIMS system
On-going monitoring of servers and services, both automated and manned


Qualifications:

Basic Qualifications
BA/BS degree in related field and/or 4 years of additional work related experience.
A minimum of 5 years of progressively responsible management experience in managing a large team of application support professionals
Previous experience in setting-up and managing a service desk
Excellent verbal and written communication skills.
Strong technical knowledge of systems, tools, and services
Good technical background of infrastructure, database, SOA and web services solutions
Practiced at defining and following processes in a highly matrix organization
Practiced at process improvement and continuous quality improvement
Healthcare related experience, particularly at Kaiser Permanente or other large healthcare companies
Must be able to handle stressful situations with calm and certainty
Must possess excellent analytical and problem solving skills
Must be able to communicate with all levels of the organization


Preferred Qualifications
Previous experience managing a large, diverse, and complex platforms
Previous experience managing off-shore teams and SOWs
Consulting background is a plus
]]> Fri, 20 Apr 2012 16:00:00 GMT 2365406-Los-Angeles-Information-Technology
The position has primary Kaiser Permanente Information Technology (KP-IT) responsibility for ensuring the successful development, installation and implementation of a claims technology (ClaimsConnect) platform that supports all insurance products in the following geographic areas: Northern CA, Southern CA, CO, HI, OR, WA, OH and Mid Atlantic States. The end-state technology will receive and adjudicate all referrals, authorizations, hospital, and professional claims, and all internal encounters. The technological suite must be in full compliance with all regulations, accreditation and SOX standards related to the management of Claims implementation.

Director ClaimsConnect Development
The Director for ClaimsConnect development reports to the Sub-Portfolio Executive Director of Production Support in the Claims Technology Sub Portfolio. This role includes accountability for delivery of new claims capabilities including a new enterprise application, and to ensure KP service level agreements with vendors are being met.The primary clients of this role are the regional executives and other senior leadership team members located throughout the country. The Senior Manager/Director has day-to-day contact with the Product and Program Manager, business partners , internal BIO and external BIO representatives as well as shared service organizations to plan and deliver on application related projects, production support, and continuous improvement initiatives.

Primary responsibilities include:
- Accountable for overall program/project management, planning, design, development, delivery schedule, resource supply and demand, budget, quality and delivery of the ClaimsConnect application and the ClaimsConnect Implementation.
- Ensure that the organization's delivery teams employ the correct methodology for program delivery including; program reviews, project budget/funding, project release process, and project change processes.
- Accountable for on going program and release management for the ClaimsConnect application.
- Develop relationships and collaborate with other IT Directors and development groups. This also includes other HP sub-portfolio Directors and Sr. Managers and Vendor relationships.
- Day-to-day contact with sub portfolio peers and external peers to ensure availability of claims applications.
- Ensure SLA's are met for ClaimsConnect application for both internal and vendor SLAs
- Derive metrics to show improvement and track progress for all ClaimsConnect applications
- Vendor management
- Contributing to planning for platform releases and release content
- Contributing to the annual planning and budgeting process for the sub portfolio applications
- Directs a team of managers and their teams across multiple regions to ensure quality product is developed and maintained.
- Collaborate and work closely with the regional directors and managers, and all business partners. Consult and provide strategic solutions, options and business cases.
- Prepare and present to the Portfolio Approval Council (PAC) readiness and project/budget status reporting.
- Works closely with Director of Platform Support to ensure the platform is supported and meets or exceeds availability metrics.
- Works closely with sub-portfolio Testing Leaders to improve testing strategy and approach
Engage with business partners and Product/Program manager to create ClaimsConnect roadmap
- Develop depth in team to ensure levels of subject matter expertise is deep enough to meet pipeline needs
- Be creative and innovative to define resource requirements
- Manage offshore teams effectively
- Work across the sub portfolio to ensure project demands are met
- Be involved in finalizing the solutions crafted for Claims initiatives
- Actively engaged with Architects, Designers and Product Management for solutions created in this sub portfolio
- Ensure best practices for application development are introduced, applied and adhered to
- Strategic implementation of industry technologies and process's as appropriate
- Thinking outside box
- Model the appropriate behavior and leadership this role warrants
- Serve as an ambassador for the both the Claims sub portfolio and HP BIO organization
- Create department goals and objectives
Administrative accountabilities and relationships include:
- Management duties will include: team management, finances, leadership demonstration, performance management, mentoring and succession planning, team player (work effectively across peer group), complete all action items, and work independently
- Participate in business meetings, change boards and steering committees
- Engage stakeholders in governance preparation
- Support the management of total cost of ownership with business managers
- Work with the Portfolio Services team to ensure consistent practices and reporting
- React to and complete fire drills
- Be familiar with all KPIT admin tools and use them as appropriate examples inc. RPM, REMEDY, CONCUR, TCM, TIME
- Create weekly and or monthly status reports
- Reforecast and be accountable for financial numbers
- Engage and partner with HR
Develop Staff
Establish a dedicated team of subject matter and technical experts from the ground up to support the applications and technologies used in this business segment by Q1 2013.
Responsible for working with Dell on training and transition for newly formed team to ensure short and long term success
Conduct performance management for the entire Claims development group
Continue to recruit and train the staff to build depth and continue to develop the technical capabilities from the technical staff.
Accountable for managing any offshore or vendor resources to maximize potential utilization and costs.
Mentor and develop staff members
Prepare development plans for staff and leaders
Put effective rewards and recognition plans in place
Conduct staff meetings to help employees align their work with the goals of the business they support
Key Working Relationships
Portfolio and Regional Approval Councils
Business executives, managers and staff
Leadership committees that advise of business direction
Sub portfolio Product and Program manager
Director of Platform Support
IT Shared Services (COO, CTO, CPO, CA)
Direct Reports and staff
IT Finance, Communications and Human Resources
Outside vendors, Dell


Qualifications:

Basic/Minimum Qualifications:
- Bachelor degree or 4 years of equivalent work experience.
- Minimum of 8 or more years of progressively responsible management experience in planning, budget/financial management, and staffing.
- 10 years of industry experience in the delivery and support of complex mission critical applications.
- 10 years experience in overseeing the delivery of multiple projects and implementation of large-scale, complex, multi-disciplined, cross functional and highly visible projects/programs, with budgets ranging from $3M to $12M.
- years experience in the development and management of teams of 30+ at all levels.
- 7 years experience in strategic consultation, executive level client relationship management, providing multi-disciplinary leadership, strong customer focus and excellent people skills.
- 5 years experience providing visionary leadership, and hands on director and problem solver.
- 5 years experience in the management of a highly matrix and complex organizational structure and the ability to resolve conflicts and other critical issues.
- Ideal candidates will have the management experience stated above for applications in the healthcare and/or insurance industry.
Preferred Qualifications:
- Master's degree is preferred
- Excellent presentation, written and verbal communication skills.
- Prior experience with a large third party consulting organization.
- Healthcare/Insurance experience
- Demonstrated experience in successfully influencing / managing complex organizational initiatives involving multiple functions and multiple business units/regions. Includes the identification and articulation of problems, influencing decision-making process as well as delivery of expected results.
- Ability to grow and develop high performance teams that are geographically dispersed within a matrixed organization, and a customer focus.
- Previous experience managing teams, coaching, and monitoring progress towards goals and objectives for each member.
- Drive standardization and refinement of processes and procedures
- Identify and prioritize application modernization needs. Maintains knowledge of new IT technologies and trends and is able to utilize them where appropriate. Determines the root causes of problems and minimizes repeat incidents
- Must be a self starter and can operate independently with minimal supervision.
- Technical experience in the following preferred: WMB / WMQ, Java, XML, J2EE App Server, HIPAA rules understanding/ knowledge, SOA and Agile

Required Competencies:
- Strategic/Systems Thinking: Understands the connections and relationships across functions and entities for both internal and external constituencies; thinks appropriately into the future.
- Service Orientation: Focuses and aligns actions and decisions on ways to enhance service.
- Decisiveness: Makes timely and effective decisions.
- Communication: Sends the right messages and information to appropriate audiences verbally and in writing; keeps people informed; adapts communication style to the needs of the audience.
- Collaboration/Influence: Actively gathers appropriate level of participation and input to decision-making, and fosters same within team. Persuades others to see/recognize new perspectives to reach best outcomes by utilizing buy-in, persuasion and relationship building.
- Team Focus: Assembles and effectively leads direct report and/or partnership teams. Exceptional facilitator of team work & decision-making in virtual and in-person settings
- Change Leadership: Initiates and/or sponsors change efforts; aligns resources, overcomes resistance, and engages/motivates others to implement and sustain change efforts.
- Partnership: Strategically partners across areas, entities, and functions to achieve long-term performance goals and re-allocates resources as needed. Works to achieve win-win solutions to achieve outcomes. Holds others accountable for developing and maintaining partnerships.
- Results Orientation: Does what is necessary to improve performance; balances the resources necessary to produce desired outcomes; tracks and monitors performance.
- Confidence/Initiative: Has foresight and asserts a willingness to perform in challenging situations; learns from mistakes and from feedback from others.
- Reward/Recognition: Establishes and maintains a culture that values, rewards, recognizes and reinforces accomplishments, contributions and excellence.
- Cultural Competence: Considers and uses cultural dimensions in workforce planning and development, and the formulation and enacting of business strategies.
- Develops Others: Pays personal attention to the growth and development of others, provides constructive feedback, and creates development opportunities.
- Personal Development: Is open to and seeks new learning opportunities; embraces and responds to feedback from others.
]]> Thu, 19 Apr 2012 16:00:00 GMT 2365361-Oregon-ClaimsConnect
Essential Functions

Intern will be responsible for assisting with external and internal research study focused on threat assessment and intelligence. This could require product research, data entry, data analysis, and creating supporting documentation. The Intern will also be exposed to various security tools and capabilities.

Perform analysis on various strategic development around database, mobile and security tools

Competencies and Skills the Intern will Develop:

The Intern will bolster his/her overall security skills as it relates to technical capabilities, risk, and general research work.



Qualifications:

Basic Qualifications
- 2.8 GPA or higher
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint
Interested in learning about leadership and information technology We are looking for a self starter, preferably a computer science, computer information systems, statistics or math major that is very interested in information security research and analysis. Quick-learner Reliable & Dependable
Preferred Qualifications

- 6 monthsexperience with information security
]]> Thu, 19 Apr 2012 16:00:00 GMT 2365354-Oakland-Information-Technology - Be exposed to Business Analysis, Strategy, Information Technology, Security?
- Learn how to present& communicate complex information& ideas to senior management?
- Learn how technology is changing the way health care is delivered?
If you are, then this is a position is for you!
We are looking for dynamic individuals who are interested in working w/in a health care environment w/ an emphasis on technology.
Kaiser Permanente IT is a group of 6,000-plus people dedicated to supporting& improving health care for its 8.6M members,& to delivering 24x7 IT services to 150K employees across 400+ medical facilities. As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments& learn new business tools. In addition, you will participate in enrichment activities for your professional development. KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies,& application development. Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management& business intelligence.

The intern will be working within the Care Delivery Business Information Office. The department is responsible for the development and maintenance of IT systems that support the care delivery processes across Kaiser Permanente hospitals and clinics.

The intern will be a team member contributing to the development and support of an internal program in IT Care Delivery. The program will focus on organizing application support requests for consistency and measurability.

The intern will may also work on system documentation, meeting facilitation, and metrics gathering with other managers in the Care Delivery Business Information Office

Competencies and Skills the Intern will Develop:
By the end of the term, the intern will have gained practitioner experiences as a healthcare IT professional in an industry leading healthcare providing organization


Qualifications:

Basic Qualifications
- 2.8 GPA or higher
- Academic students seeking professional training within a business corporate environment
- Working knowledge of MS Word, Excel, PowerPoint,
Goal driven
-Self motivated
-Strong written communication
-Works well autonomously -Eager to learn and take on new challengesSelf-motivated Quick-learner Reliable & Dependable
]]> Thu, 19 Apr 2012 16:00:00 GMT 2365338-Los-Angeles-Information-Technology Kaiser Permanente Health Plan Membership team develops, deploys, and maintains national membership application systems. The membership team implements and supports membership accounting functions across Kaiser. Our strategic goal is to develop an infrastructure which allows the upgrade of our existing membership systems with a single system. One of the major strategies to do this is to move us from our traditional point to point methodology to SOA.

Essential Functions:

As a Technical Lead you be will expected to lead and participate in the production support of our SOA services and manage some development work. The projects may include requirements gathering, design, solutions alignment with Kaiser's Enterprise Architecture strategies, development, test methodology and process, deployment, and all aspects of production support. The expectation is that the ideal candidate will be able to support all aspects of a solutions development lifecycle. For production support the position would entail tracking issues regardless of the responsible party, and driving to resolution.

The Ideal candidate would have experience supporting a system as well as development. They would be able to create and understand Business and technical Requirements; support the creation of Solution alternatives regarding possible application or interface designs. They would have experience coordinating other groups to a common goal. Has experience supporting comprehensive documentation and is proactive with identification of opportunities regarding solutions. Job requirements include participating in code reviews of Java and SQL code, designing and writing services, training others to build and write services, providing overall technical direction to peers, and supporting services in production.
Experience working with HealthCare business clients helpful. You will be required to work with several organizations within Kaiser to coordinate the delivery of program changes within a planned release schedule.Responsibilities will also include working with user groups, analyzing reported problems, performing root cause analysis and presenting alternatives to correct the problem.



Qualifications:

Basic/Minimum Qualifications:

Bachelor's degree in Computer Science or academic background of equivalent discipline.
6-7 years experience with architecture and development of Enterprise Java applications (J2EE)
5 years experience with Java web development skills and excellent understanding of object-oriented analysis, design and programming.
Advanced knowledge of J2EE technologies including Javascript, XML, XSL, Web services, EJB and Servlets
2 years experience with RAD 7.0, Eclipse, TKO/Lisa and SOAP UI.
Excellent communication skills in both verbal and written form
Ability to work independently with minimal guidance and as a member of a team
System design and/or Analysis/Vendor product integration
PREFERRED QUALIFICATIONS (listed in order of importance):
Administration of Java Application Servers and Portals (IBM WebSphere Application Developer 6.1 or higher, JBoss, WebLogic 5.0); IBM Websphere Application Server, IBM Websphere Portal Process Server.
Preferred Languages: Java, J2EE, UNIX shell scripts, XML, XPath, UML and HTML
Minimum 2 years of experience in the tools and utilities: RAD 7.0, JUnit, Log4J, Maven
Version Control: Starteam, CVS, SVN
Platforms: Windows2000/XP and UNIX
Exposure to various technologies including Web services (SOAP, WSDL, XML Schema); XML technologies including Sax, Dom; Java EE frameworks including Spring, and Hibernate; and databases technologies including DB2, Oracle, PL/SQL, and stored procedures.
Must demonstrate knowledge of underlying concepts for web servers, database & application servers and enterprise applications.
Maintain/enhance the code to meet changing requirements customer/industry needs
Experience promoting best practices for service based architecture and implementation.
Experience performing functional testing of web applications to ensure usability
User experience with Remedy and incident lifecyle via Remedy.
Experience as a Production Support technician and/or Lead.
Knowledge of Kaiser Methodology.
JOB RESPONSIBILITIES (listed in order of importance):
Lead the Production Support team through triage, problem resolution and bug fixes
Design and develop web services
Ability to mentor and guide less experienced developers
Work with other service oriented groups
Work in a matrixed environment and simultaneously work on multiple projects
]]> Wed, 18 Apr 2012 16:00:00 GMT 2362688-Los-Angeles-Information-Technology
This position belongs to the Kaiser Permanente Information Technology (KPIT) division reporting directly to the Lead of NW Intranet Services within the Regional Applications Delivery (RAD) department in the Northwest Region.

The Intermediate Web Developer will assist in Web Application development and support of NW Intranet web applications and the NW Intranet web servers. This position will equally be responsible in helping to ensure that all Intranet projects adhere to Web code standards, site architecture, and functional requirements in a form that supports both national and regional goals.

Responsibilities::

- .Assists in the preparation of detailed design specifications for websites and databases, performs testing/debugging of code to support business processes
- .Designs, develops and implements user interfaces to web applications using AJAX, DHTML, Flash, ColdFusion 9, ColdBox, Subversion, and SQL 2005/2008, all within an MS Server 2003 environment
- .Provides ongoing support of all existing web applications which utilize various ColdFusion frameworks and methodologies
- .Provides all levels of assessments working within the constructs of a defined project management methodology
- Communicates risks and helps to ensure understanding of these risks by assisting in the development of risk assessment plans with the client and the Senior Web Developer
- .Assists in the preparation of documentation including design specifications and user documentation as well as providing training, guidance, assistance and knowledge transfer to staff and clients
- .Helps monitor and ensure the health of the web servers, providing off-hours production support as needed


Qualifications:

Basic Qualifications:

- 2 years in a fast paced ColdFusion application development environment.
Experience developing dynamic applications using ColdFusion 9, ColdBox, DHTML, AJAX, CSS, JavaScript, Subversion, SQL Server, Oracle, and ActionScript. A well qualified candidate must be able to assess and resolve technical problems and review or evaluate the work of others in a Partner-like manner within a team setting.
Bachelors Degree in a related Field or equivalent work experience
The successful candidate will also be a highly motivated, an assertive self-starter who is goal-driven, detail-oriented, and able to work with minimal supervision while maintaining focus and productivity.
They will have excellent written and verbal communication skills, will be able to work well across functional groups to meet aggressive schedules and be able to quickly adapt to new situations.

Preferred Qualifications

Experience with Adobe Flash, Flash Remoting, DreamWeaver and DreamWeaver templates.

]]> Wed, 18 Apr 2012 16:00:00 GMT 2362659-Portland-Information-Technology Data governance includes all components of data usage, access, transmission and exchange, storage, retention, archiving, and sharing. It includes all data associated with applications, databases, data warehouses, data marts located on servers, desktop computers, laptops, notebooks, tablets, smartphones, and all mobile devices. Data governance includes people, process, and technology. It also will transcend IT, Health Plan, and Care delivery business organizations, and the Permanente Medical Groups.
This is a position that will require leadership and guidance for executives, technologists, and users. This position will require significant strategic and tactical expertise in the technology, processes, and methods to define and design data warehouses and data marts that will take advantage of new emerging technologies such as virtualization, cloud computing, and mobilization. It will require dialogue and engagement of database vendors, competitors, and research firms within the health care industry as well as defense, intelligence, financial, and retail sectors. In addition, this position will require knowledge of open source technologies, and the use of open standards.

Essential Functions:
- Create a data governance strategy, socialize that strategy within IT and KP and ensure that strategy is implemented within regions and portfolios.
- Create data governance oversight processes, coordination teams, and performance metrics to measure success.
- Conduct monthly assessments of data quality, prepare monthly data quality reports, and create data quality remediation action plans.
- Represent AIMI by participating in BIO business strategy sessions, represent AIMI in discussions with BIO business partners reference data warehouse needs.
- Coordinate data warehouse needs across regions and portfolios, and maintain knowledge in changing data warehouse vendor technology.
- Create enterprise, solution, and project specific data warehouse architectures based on defined business needs.
- Create data warehouse governance teams and prepare metrics to measure data warehouse effectiveness.
- Create a strategy to consolidate data warehouses, socialize that strategy with BIOs and business users, and implement that strategy.
- Prepare PAC/RAC initiatives to begin implementing the data warehouse and data mart consolidation initiatives.
- Use data obtained from the data governance forums to create new architectures to enable consolidation and virtualization of data warehouses and data marts within existing and planned investment opportunities for new applications and service development.

Qualifications:

Basic Qualifications:
- BS/BA in Computer Science, Information Management or Business Information Systems.
-Minimum of 15years of experience in IT dealing with complex data environments, including data security, data administration, data modeling and governance.
- Minimum of 5years of experience delivering data governance strategy.
- Minimum of 5 years of experience leading large-scale multi-million-dollar programs/projects.
- Deep knowledge of data warehouses and data marts, mainframe and client/server infrastructure.
- Proven experience translating complex technologies and database architectures into terms relevant to business partners.
- Proven negotiation skills.

Preferred Qualifications:
- Experience leading a large IT organization to SOA governance.
- Experience designing data governance in a cloud environment.
- Experience writing publications or delivering lectures on the topic of data governance trends.]]> Wed, 18 Apr 2012 16:00:00 GMT 2362656-San-Francisco-Information-Technology