http://kpcareers.org/careers/external-affairs-and-public-relations-jobs en
Essential Functions:
- Participates in the development and implementation of strategies for effective internal and/or member communications
- Writes, produces and oversees the distribution of all print communications such as newsletters, member materials, management communications, teleconference scripts, directories, etc
- Edits written documents prepared by others
- Designs and produces printed material, including logos for communication programs, letterheads, and brochures, etc
- Participates in developing and executing project communication plans for Leadership Team, regional and/or CSA teams
- Researches and writes communication plans; executes all or portions of plans, including arranging teleconferences, site visits making presentations, convening meetings and conducting training sessions
- Provides staff support for ad hoc working groups and internal departments developing communication strategies
- Coordinates internal communication programs and develops new ones using technology/electronic media such as video, teleconferencing, e-mail, etc
- Works with Audio/Visual and IT staff in developing and executing programs
- Participates in the development and implementation of a proactive media plan
- Builds relationships with media representatives
- Researches and writes press releases, scripts, fact sheets and responses to media inquiries, within area of specialty
- Prepares staff for interviews and public presentations
- Develops media information kits as needed
- Coordinates distribution of publicity
- May supervise agency, freelance and support services
- Provides on-call media support to CSA/Media Centers 24 hours a day, 7 days a week

Qualifications:

Basic Qualifications:
- Significant, (usually three (3) - five (5) years) related experience in corporate, agency or health care setting
- Experience in video production
- Requires knowledge & experience in a variety of areas such as journalism or business writing skills
- Bachelor's degree or four (4) years of equivalent work experience in public relations, journalism, communications or related field
- Proficient in a variety of word processing & presentation software, database applications & desktop publishing, graphics & layout t produce newsletters & other publications
- Excellent written & verbal communication skills; interpersonal & team work skills
- Ability to maintain high productivity amidst competing priorities & tight deadlines
- Excellent project management & organizational & consulting skills

Preferred Qualifications:
- Exceptional writing, storytelling skills.
- Video, graphic design skills (Adobe InDesign) a plus.
- Basic PC Skills: Word, Excel,Powerpoint
- Typing 50 WPM

Notes:
- May require some travel for interview/story development, or media support.]]> Sun, 20 May 2012 16:00:00 GMT 2415008-San-Diego-External-Affairs-and-Public-Relations Essential Functions:
- Manages community health programs in Northern California's Community Benefit Program, including philanthropy, in-kind, safety net &/or community health improvement programs at the local &/or regional level
- Identifies, & maintains strategic partnerships w/ safety net organizations, including community clinics, their consortia, & their networks; as well as partnerships w/ public hospitals & health systems to enhance the viability of the safety net as well as enhance community health access
- Coordinates strategies w/ California Regions, Program Office & across areas for optimum impact, scale, & visibility
- Facilitates active participation among KP staff & physicians in community health & community benefit program development & w/ nonprofit health & human service groups
- Ensures that programs & activities are in compliance w/ legislative, regulatory & Kaiser Permanente Regional & Program Office policies
- Identifies corporate marketing, community relations outreach, & media opportunities to increase visibility of Community Benefits portfolio & programs
- Coordinates w/ Public Affairs colleagues including communications, media, & Community/Government relations at the area & regional levels
- Communicates to build understanding & support by informing internal & external audiences about Community Benefit/Community Health programs
- Manages & builds multi-disciplinary project teams including selecting participants, determining goals & priorities, & evaluating performance
- Provides expert consultation & technical assistance regarding Community Benefits/Community Health initiatives in the Region
- May recruit & manage work of other Community Benefit/Community Health staff &/or work of outside consultants
- May manage local area contributions program, & maintain relationships w/ grantees, including monitoring of grantees' progress, & maintaining complete information on grants & in-kind support to community agencies
- May ensure maintenance of comprehensive data tracking system for both financial & in-kind data. (Including complete, accurate inputting & tracking of data)
- May be responsible for key deliverables outlined by SB 697, including tri-annual, community needs assessment & community benefit plans by Medical Center for filing w/ government agencies
- Position requires travel throughout the Northern California region


Qualifications:

Basic Qualifications:
- Extensive experience (10 years or more) of progressive experience in planning, development, & administration of health or social services at local community, county or state level programs
- At least 5 years experience in developing & supporting collaborative partnerships w/ multiple agencies
- Experience w/ oversight of large complicated budget & fiscal management
- Grant management experience preferred
- Experience in non-profit health or social services agency preferred
- Bachelor's degree in healthcare administration, public health, social work, public policy, or related field
- MA preferred
- Ability to manage resources & coordinate across areas & cross functionally
- May manage region-wide programs
- Ability to develop & execute collaborative arrangements between departments or organizations on behalf of Kaiser Permanente
- Participatory style, high energy, & a bias for action, w/ excellent judgment
- Excellent written & verbal communication skills
- Ability to facilitate groups effectively
]]> Mon, 14 May 2012 16:00:00 GMT 2429288-Oakland-External-Affairs-and-Public-Relations Essential Functions:
- Works in conjunction w/ the regional government relations and community relations departments to help assure a coordinated area, regional, statewide, and national government and community relations program.
- Identifies and clarifies public issues that affect the organization.
- Provide political and governmental expertise to Area Leadership and Region Government Relations.
- Maintains high level of knowledge on local governmental process, ballot and election issues, competitive threats, and governmental political climate.
- Obtains consensus from management and implement approach or position.
- Manages multi-disciplinary project teams including selecting participants, determining goals and priorities, and evaluating performance.
- Manages work of outside consultants as needed.
- Oversees the collecting and evaluation of quantitative and qualitative data.
- Synthesizes analyses and identifies key findings. Formulates implementation plans and evaluates effectiveness of actions/programs implemented.
- Develops and manages a community relations infrastructure that supports KP's vision of good corporate citizenship.
- Represents KP's interest externally through appropriate liaisons w/ legislative, regulatory and industry contacts.
- Cultivates collaborative partnerships w/ Area managers.
- Identifies and resolves issues w/ Area management to ensure successful performance toward region-wide CGR strategies.
- Provides expert consultation and technical assistance regarding CGR initiatives in the region.
- Supports the strategic and active involvement of KP physicians, executives, and employees in community organizations and activities and also in programs that support the government relations agenda.
- Position may require travel throughout the Northern California region.

Qualifications:

Basic Qualifications:
- Extensive experience (ten (10) plus years) in progressively responsible community and government relations, public policy, or communications including having overall responsibility for major, high profile projects.
- Bachelor's degree, or equivalent experience, in communications, health care administration, or other relevant field.
- Master's preferred.
- Significant w/ governmental and non-governmental organizations that impacts public policy.
- Knowledge of governmental bodies and community-based organizations that impact the organization.
- Expert interpersonal, communication, and presentation skills.
- Strong organizational, analysis, and problem solving skills.
- Must be able to work in a Labor/Management Partnership environment.]]> Mon, 14 May 2012 16:00:00 GMT 2429265-Oakland-External-Affairs-and-Public-Relations The Health Data Analyst is responsible for working with Central Decision Support Systems (DSS) staff and our customers to transform financial and clinical data into relevant information for operational, tactical and strategic decision making. The Health Data Analyst understands source data in the MedAssets cost accounting system, DSS Data Marts, and other operational data stores, works with Regional (Northwest, Hawaii, Colorado, Georgia, Mid-Atlantic States, Ohio) and Program Office staff to determine information needs and then develops plans and executes on those requirements.

Essential Functions:
- In consultation and collaboration with senior analysts and project management, create reports, OLAP cubes and other user interfaces to the Decision Support data and ensure routine refresh and delivery of those reports is timely.
- Coordinates with KPIT in the development of additional data marts (summaries) of decision support data. Assisting KPIT in understanding the algorithms needed to summarize the data, how to access the data and how to organize the data in the data mart.
- Creates mini-systems in ACCESS and other tools as interim solutions for management - both to prototype new functionality as well as to create required reporting and analytic capabilities while system functionality is being improved by IT resources.
- Provide technical consultation and training to customers in how to access data, key calculations that have been added to the data, etc. to support their analytic studies.
- As new releases of software are installed, assists analytic staff in understanding the new features, functions and data available. Modifies the Business Objects Universe to include the new data, so that analytic staff across all ROC Regions can now access the new data.
- Performs analytic studies and data extracts in accordance with customer needs and requests


Qualifications:

Basic Qualifications:
- Three (3) or more years of related (i.e., in an analytical environment, preferably in healthcare) work experience with a bachelor's degree or a master's degree.
- Some experience with analysis of administrative databases and computer intensive statistical analysis (preferably using SAS), multivariate statistical methods, general research methodology.
- Some general knowledge or work experience in one (1) or more of the following areas: disease management, survey design, health status measurement, case-mix or health risk adjustment methods, research methods, actuarial methods, cost-benefit or cost-effectiveness analysis.
- Demonstrated effectiveness in written and verbal communication of technical material.
- Skills in analytical methods including problem and model formulation, algorithm selection and development of overall solution strategy.
- Creativity, critical thinking and excellent problem-solving skills.
- Excellent written and verbal communication and effective interpersonal skills.
- Knowledge of healthcare industry, especially healthcare analytics preferred.
- Familiarity with Kaiser Permanente healthcare systems preferred.
- Disciplinary training in advanced quantitative measurements methods (mathematics or statistics), ideally in the context of a quantitative social science or health services research.

Preferred qualification:

Preferred 5-7 years of report writing or project management experience required, including preparing financial, accounting, or utilization reports in a health care related job.
Intermediate knowledge of PC-based query and report writing tools such as MS Access or Crystal Reports; intermediate knowledge of spreadsheet and database programs; particularly Microsoft Excel and Access; understanding of relational database and data integrity; familiarity with SQL and Visual Basic preferred.
Two or more years of experience reporting from large databases or data warehouses and expert understanding of the data relationships within these. Capable of working in a fast paced working environment.
Intermediate knowledge of PC-based query and report writing tools such as MS Access; intermediate knowledge of spreadsheet and database programs; particularly Microsoft Excel and Access; understanding of relational database and data integrity; familiarity with SQL and Visual Basic preferred.
Two or more years of experience reporting from large databases or data warehouses and expert understanding of the data relationships within these. Capable of working in a fast paced working environment
Bachelors degree in a healthcare, analytic or information systems field, for example Economics, Accounting, Finance, Computer Science, Mathematics, Business Administration, Nursing or Statistics.]]> Wed, 09 May 2012 16:00:00 GMT 2370000-Portland-External-Affairs-and-Public-Relations
Essential Functions:
- In consultation and collaboration with management and customers, create reports, OLAP cubes and other user interfaces to the Decision Support data and ensure routine refresh and delivery of those reports is timely.
- Coordinates with KPIT in the development of additional data marts (summaries) of decision support data. Assisting KPIT in understanding the algorithms needed to summarize the data, how to access the data and how to organize the data in the data mart.
- Creates mini-reporting systems in MS Office, SQL, SAS, Business Objects or other tools as interim solutions for management - both to prototype new functionality as well as to create required reporting and analytic capabilities while system functionality is being improved by IT resources.
- Provide technical consultation and training to customers and junior analysts in how to access data, key calculations that have been added to the data, etc. to support their analytic studies.
- As new releases of software are installed, assists analytic staff in understanding the new features, functions and data available. Modifies the Business Objects Universe to include the new data, so that analytic staff across all ROC Regions can now access the new data.
- Performs analytic studies and data extracts in accordance with customer needs and requests


Qualifications:

Basic Qualifications:

- Four (4) or more related years (i.e., in an analytical environment, preferably in healthcare) work experience with a master's degree or a doctoral degree.
- Experience with analysis of large administrative databases and computer intensive statistical analysis (preferably using SAS), multivariate statistical methods, general research methodology.
- General knowledge or work experience in one (1) or more of the following areas: disease management, survey design, health status measurement, case-mix or health risk adjustment methods, research methods, actuarial methods, cost-benefit or cost effectiveness analysis.
- Disciplinary training in advanced quantitative measurement methods (mathematics or statistics), ideally in the context of a quantitative social science or health services research.
- Demonstrated effectiveness in written and verbal communication of technical material.
- Skills in analytical methods including problem and model formulation, algorithm selection and development of overall solution strategy.
- Creativity, critical thinking and excellent problem-solving skills.
- Outstanding written and verbal communication and effective interpersonal skills.
- Knowledge of healthcare industry, especially healthcare analytics preferred.
- Familiarity with Kaiser Permanente healthcare system preferred.

Prefered qualification:

7 or more years of report writing or project management experience, including preparing financial, accounting or utilization reports. Five years experience working in health care business, operations or management with providers, hospital, or health plan. Confident working knowledge of health care industry and data; Familiarity with insurance products, provider reimbursement methods and coding terminology.
Five or more years of experience reporting from large databases or data warehouses and expert understanding of the data relationships within these.
Proficiency with SQL programming language; expert knowledge of spreadsheet and database programs, particularly Microsoft Excel and Access, and expert understanding of relational database and data integrity.
Exposure to SAS, Business Objects or Cognos is advantageous but not required.
Extensive use of shared server files, intranet/internet research, Oracle for data warehouse reporting, other in-house reporting applications, file transfer and encryption programs.
Proficiency with SQL programming language; expert knowledge of spreadsheet and database programs, particularly Microsoft Excel and Access, and understanding of relational database and data integrity.
Extensive use of shared server files, intranet/internet research, Oracle for data warehouse reporting, other in-house reporting applications, and file transfer.
Three or more years of experience reporting from large databases or data warehouses and expert understanding of the data relationships within these.
]]> Wed, 02 May 2012 16:00:00 GMT 2370010-Portland-External-Affairs-and-Public-Relations
Essential Functions:

Responsibilities include but may not be limited to:
- Serve as primary content creator for President & COO with direction from Chief of Communications, which includes digital platforms, internal/external conference presentations, messages to targeted and broader KP organization, and communications to Kaiser Permanente stakeholders and strategic partners.
- Responsible for President & COO presentation briefings, talking points and support, interview/presentation staffing, briefing on projects as directed by the Chief of Communications.
- Develop integrated internal communication plans for President & COO programs and initiatives, including communications positioning, messaging, and tactics consistent with the Kaiser Permanente brand in conjunction with the Chief of Communications.
- Oversee the screening and recommendation of speaking opportunities for President & COO. Orchestrate and manage the pipeline of the President & COO presentations, including evaluating the opportunities, managing the process, collaborating with internal subject matter experts, and coordinating with the broader team.
- Lead projects and/or ongoing teams for the purpose of implementing specific, high-quality communications projects, events, or programs within a given timeframe in support of President & COO, and evaluating success.
- Strategize with Chief of Communications and others to write strategic communication plans and creative briefs, research and analyze information, write articles, prepare presentations (PowerPoint presentations, speeches and talking points), plan logistics, and manage overall coordination of various activities related to any events requiring the presence of the President & COO.
- Provide direct management of satellite team and direction to ensure alignment with the business.
- Learn and understand Kaiser Permanente's business to ensure alignment between communications and strategic business objectives.
- Other responsibilities as required.


Qualifications:

Basic Qualifications:

- At least ten (10) years of experience in corporate communications environment, including two (2) years of supervisory &/or major project leadership experience.
- Recent experience in planning & implementing complex internal communications plans & projects for a large, complex organization, w/ track record of increasing responsibility.
- Demonstrated experience on cross-functional, integrated (internal/external) efforts.
- Proven experience w/ organizational change, corporate reputation management, internal brand reinforcement, & stakeholder engagement.
- Bachelor's degree in journalism, English, public relations, business administration or related field.
- Master's degree preferred.
- Professional-level writing & editing skills for Web & traditional media.
- Demonstrated excellence in directly supporting senior executives in large organizations & influencing their approach to communications while nurturing the relationship.
- Demonstrated excellence in working collaboratively in a team setting.
- Able to respond to emerging issues & crises.
- Excellent writing & editing skills.
- Project management.
- Consulting skills, customer focus.
- Must be familiar w/ Microsoft suite of applications, especially Power Point.
- Must be proficient in using electronic mail systems & familiar w/ researching & accessing information from the Internet.

Preferred Qualifications:
- Proven executive communications support of a VP or above
- Exceptional event management experience that includes creating content and visuals, managing all logistics, and providing hands-on support
- Recent proven experience in strategic communications planning, implementation, and evaluation of complex internal projects
- Ability to manage projects for a large, matrixed organization with a track record of increasing responsibility
- Proven management experience and ability to mentor team members
- Demonstrated business acumen
- Health care industry experience
- Agency experience
- Ability to respond quickly to emerging issues and crises
- Detail-oriented, well-organized, proactive, analytical, solutions-driven, team-focused and results-oriented
- Ability to work evenings and weekends with short or little notice
- Ability to travel with short or little notice
]]> Tue, 01 May 2012 16:00:00 GMT 2399513-Oakland-External-Affairs-and-Public-Relations
Essential Functions:
- Cultivates professional relationships with senior S&AM leaders, subject matter experts, internal clients, and coworkers.
- Represents the department on complex projects and serves as communications strategist for high-level initiatives.
- Acts as a communications adviser and strategist.
- Develops and implements communications plans and tactics that support S&AM mission and areas of focus.
- Actively pursues new information to develop communications on compelling issues relevant to S&AM.
- Communicates complex issues in simple terms (both verbally and in written form).
- Manages and completes multiple assignments in short time frames.
- Writes, edits, and proofs benefit rich content for Comm Flash messages and @HPI.
- Develops a thorough understanding of topics that differentiate KP from the competition.
- Assumes final responsibility for results of specific projects.


Qualifications:

Basic Qualifications:
- Bachelor's degree in journalism, English, public relations or related field or related experience required.
- Minimum Five years of experience working in a complex corporate communications environment with demonstrated excellence in developing, implementing and monitoring strategic communications programs.
- Ability to coordinate diverse projects and activities into a cohesive and strategic communications program.
- Professional-level writing and editing skills for Web and traditional media.
- Demonstrated excellence in working collaboratively in a team setting.
- Able to respond to emerging issues and crises.
Preferred Qualifications:
- Master's degree preferred.
]]> Sun, 29 Apr 2012 16:00:00 GMT 2388405-Oakland-External-Affairs-and-Public-Relations This is the third job in a three level Communication Specialist ladder and at this level, the communicator works on projects of complex & diverse scope where communication requires in-depth analysis. Projects assigned are broad in scope & may involve multiple functional areas or span across geographic areas. Communicator works w/ minimal supervision & exercises judgment within generally defined policies in developing & implementing strategies for results.
Essential Functions:
- Develops & implements communication strategies & plans, linking organizational goals w/ communication objectives, strategies, messages, & vehicles.
- Researches, writes, edits articles, internal/external publications, & other communication documents.
- Demonstrates ability to build & manage effective working relationships w/ internal stakeholder groups & individuals.
- Applies strong project management & communication planning skills to the work as well as strong knowledge of the application of AP & KP stylebooks, Northern California strategy & business objectives, & organizational communication theory.
- Collaborates w/ colleagues in regional departments & areas; may serve as a liaison to multiple geographic areas or coordinate work across the region for local implementation.
- Provides internal communications support surrounding internal or external crisis situations that require expedient dissemination of information to leadership & employees, partnering w/ Public Affairs department colleagues.
- May lead communications in crisis situations.
- Coordinates w/ media relations staff in support of organizational objectives & reputation management as needed.
- May share on-call media pager duty.
- May serve as spokesperson to internal & external audiences.
- May manage & recruit staff or freelance workers.
- Position requires travel throughout the Northern California region.

Secondary Functions:
- Collaborates with Division of Research colleagues to support internal and external communication needs.
- Develops program and study deliverables for marketing communication efforts.
- Works cross-functionally to assist with completion of newsletters, the annual report, brochures and other deliverables that convey the brand/reputation of the Division of Research.
- Collaborates with regional and program colleagues to leverage communication assets into a variety of channels.


Qualifications:

Basic Qualifications:
- Substantial (minimum 5 years) internal & external communication experience in a corporate, agency or health care setting w/ demonstrated results in communication strategy & planning
- Web/intranet experience preferred
- Bachelor's degree or equivalent experience in public relations, communications, journalism, or related field
- Master's preferred
- Knowledge of media & communication vehicles including print, radio, & electronic media
- Excellent verbal communication, writing & editing skills, including strong communication planning expertise
- Proven project management & organization skills
- Able to link organization objectives to communication planning
- Participatory style, high energy, & a bias for action
- Adept at working collaboratively in a team environment while also displaying independence, initiative, & enterprise
- Ability to maintain high productivity while balancing competing priorities & meeting strict deadlines
- Must be able to work in a Labor/Management Partnership environment

Preferred Qualifications:
- Strong understanding of the health science peer-reviewed publication process.
-Strong understanding of biomedical statistics enabling facile interpretation (for various audiences) of scientific literature.
-Strong science writing background and skills. Experience (usually 7 years) writing on the science/healthcare beat.
- Experience with organizing integrated communications efforts (print, online, video, etc.)
- Proficient in a variety of word-processing and presentation software, database applications and publishing tools to produce online and off-line content.
- Strong video production and editing skills. Strong web 2.0 skills.
- Excellent written and verbal communication skills; strong interpersonal and team work skills.
- Experience interacting with and bridging between non-technical and technical groups to implement cutting edge online communication efforts.
- Working familiarity with web content management processes and workflows. Understanding and/or experience with online photojournalism products and tools, such as SoundSlides.
- Understanding of web-based video delivery.
-Technical skills appreciated: HTML, CSS,JavaScript, Content Mangagement Systems, Dreamweaver, Photoshop, Flash, SoundSlides, WebTrends, etc.


++ NOTE: This position is expected to continue for2 years work or pending continuation of grant/contract funding ++

]]> Wed, 25 Apr 2012 16:00:00 GMT 2381521-Oakland-External-Affairs-and-Public-Relations The Associate Data Analyst is responsible for working with Central Decision Support Systems (DSS) staff and our customers to transform financial and clinical data into relevant information for operational, tactical and strategic decision making. The Associate Data Analyst understands source data in the MedAssets cost accounting system, DSS Data Marts, and other operational data stores, works with Regional (Northwest, Hawaii, Colorado, Georgia, Mid-Atlantic States, Ohio) and Program Office staff to determine information needs and then develops plans and executes on those requirements.

Essential Functions:

- In consultation and collaboration with senior analysts and project management, create reports, OLAP cubes and other user interfaces to the Decision Support data and ensure routine refresh and delivery of those reports is timely.
- Coordinates with KPIT in the development of additional data marts (summaries) of decision support data. Assisting KPIT in understanding the algorithms needed to summarize the data, how to access the data and how to organize the data in the data mart.
- Creates mini-systems in ACCESS and other tools as interim solutions for management - both to prototype new functionality as well as to create required reporting and analytic capabilities while system functionality is being improved by IT resources.
- Provide technical consultation and training to customers in how to access data, key calculations that have been added to the data, etc. to support their analytic studies.
- As new releases of software are installed, assists analytic staff in understanding the new features, functions and data available. Modifies the Business Objects Universe to include the new data, so that analytic staff across all ROC Regions can now access the new data.
- Performs analytic studies and data extracts in accordance with customer needs and requests



Qualifications:

Basic Qualifications:
- One(1) or more years or work experience (preferable in healthcare) although no necessarily in a technical capacity, or a bachelor's degree in a scientific or healthcare - related field.
- Substantial experience with Microsoft Excel and Access applications.
- Demonstrated effectiveness in written and verbal communication.
- Creativity, critical thinking, and excellent problem-solving skills.
- Excellent written and verbal communication and effective interpersonal skills.
- Basic understanding of relational database concepts.
- Knowledge of fundamental statistical concepts.
- Knowledge of healthcare industry preferred.
- Familiarity with Kaiser Permanente healthcare system preferred.

Preferred qualifications:

Preferred 2-3 years of report writing including preparing financial, accounting, or utilization reports in a health care related job.
Intermediate knowledge of PC-based query and report writing tools such as MS Access or Crystal Reports; intermediate knowledge of spreadsheet and database programs; particularly Microsoft Excel and Access; understanding of relational database and data integrity; familiarity with SQL and Visual Basic preferred.
One or more years of experience reporting from large databases or data warehouses and expert understanding of the data relationships within these. Capable of working in a fast paced working environment.
Intermediate knowledge of PC-based query and report writing tools such as MS Access; intermediate knowledge of spreadsheet and database programs; particularly Microsoft Excel and Access; understanding of relational database and data integrity; familiarity with SQL and Visual Basic preferred.
Capable of working in a fast paced working environment]]> Sun, 22 Apr 2012 16:00:00 GMT 2370001-Portland-External-Affairs-and-Public-Relations
Essential Functions:
- Develop and implement communications plans and tactics to fulfill the strategic and operational goals and objectives of the overall communications program developed by the communications practice leader for his/her clients to deliver, promote and protect the organization's brand and reputation.
- Provide communications consulting to internal clients on internal and external communications. Consulting activity will vary from verbal communications or advice on communications issues to providing customized communications materials.
- Strategizes with client, writes creative briefs, researches and analyzes information, prepares presentations (PowerPoint presentations, speeches and talking points), plans logistics, and manages overall coordination.
- Ensure content is consistent with the Kaiser Permanente brand in terms of tone, manner, and messaging.
- Manages and completes multiple assignments in short time frames and coordinates diverse projects and activities into a cohesive and strategic program.
- Acquire the input and resources of other communications staff in the organization to fulfill the objectives of communication plans and projects on behalf of communications practice leaders' clients.
- Coordinates the deliverables of other communicators in the organization to ensure that special projects are in compliance with negotiated timelines/financial allocations.
- Implement measures to determine effectiveness of communications programs and create plans to improve results.
- May supervise other communications staff for the purpose of implementing specific communications projects, events, or programs within a given timeframe.
- Responsibilities impact the achievement of key functional and/or KP objectives that have direct and significant business impact.
- Contributes to the development of the department's objectives.
- Erroneous decisions or recommendations would normally result in the inability to reach functional objectives and negatively affects expenditures and resources.
- Involves interpreting and analyzing established concepts and trends.
- Exercises considerable judgment to make decisions for less defined and complex issues.
- Requires complex decision-making.
- Develops solutions to a diverse range of complex problems, which require creativity and innovation within broadly defined policies and practices.
- Requires in-depth analysis to identify and recommend new solutions for more complex problems.
- Provides professional/technical guidance to team members.
- Influences others to buy into new concepts and methodologies.
- Engages in matters requiring coordination across functional lines.
- Exercises considerable latitude in determining objectives and approaches to assignment.
- Work is accomplished without considerable direction.
- Work is evaluated upon completion to ensure objectives and performance requirements have been met.
- Has no formal supervisory responsibilities.



Qualifications:

Basic Qualifications:
- Seven (7) years of experience in corporate communications environment to include two (2) years of supervisory experience of entry-level communications staff required.
- Recent experience in planning and implementing complex communications plans and projects for a large complex organization, agency and health care background required, with track record of increasing responsibility.
- KP experience preferred.
- Bachelor's degree in journalism, english or business administration or related field or related experience required.
- Master's degree preferred.
- Thorough knowledge of policies, practices and systems.
- Regularly contributes to the development of new concepts, techniques and standards.
- Considered functional expert in field within KP.
- Frequently contributes to the development of new theories and methods.
- Employs expertise as a generalist or specialist.
- Excellent writing and editing skills.
- Demonstrated excellence in working effectively with senior leaders and managers in large organizations and influencing their approach to communications.
- Demonstrated excellence in working collaboratively in a team setting.]]> Thu, 19 Apr 2012 16:00:00 GMT 2365386-Oakland-External-Affairs-and-Public-Relations
Essential Functions:
- Develop and implement communications plans and tactics to fulfill the strategic and operational goals and objectives of the program developed by the communications practice leader for his/her clients to deliver, promote and protect the organization's brand and reputation.
- Provide communications consulting to internal clients on internal and external communications programs, projects and tactics.
- Consulting activity will vary from verbal communications or advice on communications issues to providing written customized communications plans.
- Strategize with client, writes creative briefs, researches and analyzes information, prepares presentations (PowerPoint presentations, speeches and talking points), plans logistics, and manages overall coordination.
- Ensure content is consistent with the Kaiser Permanente brand in terms of tone, manner, and messaging.
- Manage and complete multiple assignments in short time frames and coordinate diverse projects and activities into a cohesive and strategic program for a single client or for a program.
- Acquire the input and resources of other communications staff in the organization to fulfill the objectives of communication plans and projects on behalf of communications practice leaders' clients.
- Coordinates the deliverables of other communicators in the organization to ensure that special projects are in compliance with negotiated timelines/financial allocations.
- Implement measures to determine effectiveness of communications programs and create plans to improve results.
- Responsibilities impact the achievement of key department and/or functional objectives.
- Contributes to the achievement of department objectives.
- Erroneous decisions or failure to achieve department objectives would normally affect expenditures and resources.
- Involves interpreting and analyzing established concepts.
- Exercises judgment to make decisions for less defined issues and selects methods and techniques for obtaining solutions.
- Requires moderately complex decision-making.
- Develops solutions to complex problems.
- May refer to established precedents and policies when making decisions.
- Requires significant analysis to develop solutions for complex problems.
- Provides professional/technical guidance to team members.
- Influences others regarding existing concepts, processes and/or methodology.
- Participates in determining objectives of assignment.
- Works under limited direction.
- Plans schedules and arranges own activities in accomplishing objectives.
- Work is reviewed by management at key intervals for advice and guidance prior to completion.
- Has no formal supervisory responsibilities.


Qualifications:

Basic Qualifications:
- Typically five (5) or more years of experience working in a complex corporate communications environment with demonstrated excellence in developing, implementing and monitoring strategic communications programs.
- Bachelor's degree in journalism, english or business administration or related field or equivalent experience.
- Master's degree preferred.
- Ability to coordinate diverse projects and activities into a cohesive and strategic communications program.
- Thorough knowledge of policies, practices and systems.
- Complete understanding and application of principles, concepts, practices, and standards.
- Full knowledge of industry practices.
- Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
- Excellent writing and editing skills.
- Demonstrated ability to work with executives who lead a complex organization.
- Demonstrated ability to work collaboratively in a corporate communications department on a team with professional communicators.
- Demonstrated strong project and time management skills.]]> Thu, 19 Apr 2012 16:00:00 GMT 2365336-Oakland-External-Affairs-and-Public-Relations Essential Functions:
- Performs on-site and over-the-phone interpretation for patients, families, Kaiser Permanente and non-Kaiser Permanente health care providers who prefer to speak in their primary languages, other than English.
- Provides simple translation, under the supervision of Department Manager and/or Translator. Completes interpretation work requests as per protocol and provides accurate and timely documentation of work done.
- Participates as a member of the health care delivery team, exercising sensitivity and maintaining confidentiality of employee and patient information at all times.
- Provides expert knowledge regarding the interplay of medical treatment and key aspects of culture.
- Participates in educational programs from medical center staff, members and prospective members.
- Performs as mentors for interns of partnering interpreter programs.


Qualifications:

Basic Qualifications:
- Previous experience as an Interpreter strongly preferred (usually one-year)
- Previous experience as an Interpreter in a multi-specialty health care environment strongly preferred
- High School Graduate. 2 years of college preferred
- Healthcare Interpreter Certification required
- Candidates must have completed a health care interpreter certificate training program that (1) is administered by an accredited educational institution OR (2) is recognized by the California Healthcare Interpreter Association (CHIA) and exceeds 200 contact hours
- Must pass an oral and written competency exam
- Typing speed: 35 wpm
- Excellent oral command of English and a second language of service (Cantonese, Spanish, etc.)
- Ability to demonstrate professionalism in a demanding, high stress, and fast-paced environment
- Demonstrated understanding of cultural issues related to health care
- Must be sensitive and knowledgeable of the distinction between neutral interpreting and patient advocacy
- Basic computer skills required, i.e., Microsoft Office
- Must be flexible and able to prioritize multiple tasks
- Must be able to work in a Labor/Management Partnership environment

Skills Testing: Typing 35WPM

Schedule:
Week 1: Mon
Week 2: Thurs
]]> Mon, 26 Mar 2012 16:00:00 GMT 2297058-North-Bay-External-Affairs-and-Public-Relations Oakland, CA

The research communications manager is the lead communicator in Brand Strategy, Communications, and Public Relations supporting Kaiser Permanente's research strategy. Reporting to the communications director for Community Benefit, Research and Health Policy, the research communications manager will be accountable to understand and articulate how the research functions and organizations within Kaiser Permanente operate, how they interface with related regional / service area functions.

He/she will lead national communications and public relations efforts related to Kaiser Permanente's research; and will work with national and regional communications and marketing teams to develop and implement integrated marketing and communications strategies that differentiate Kaiser Permanente research as 'transforming the future of health.'

In collaboration with other communications and public relations staff in the organization, develop and implement communications plans and tactics to fulfill the strategic and operational goals and objectives of the National Research Council's Strategic Plan for KP Research and, specifically, ensure content is consistent with the organization's commitment to protect and promote the organization's brand and reputation.


Essential Functions:
Responsibilities for this position include leading, planning, managing and executing communications strategies that engage researchers, employees and physicians and that build external recognition of Kaiser Permanente's research capabilities. The manager will serve as a communications adviser and strategist to the National Research Council, and its member organizations.

- Works closely with brand marketing, marketing communications, advertising, BSCPR, The Permanente Federation communications, PMG communications and regional communications teams to design and execute integrated marketing and communications plans.
- Develops plans and processes to support the adoption and spread of the Kaiser Permanente Research Positioning platform across all communications and marketing functions.
- Provide communications consulting to internal clients, including the CESR Director, on internal and external communications programs, projects and tactics. Consulting activity will vary from verbal communications or advice on communications issues to providing written customized communications plans and the communications tools necessary to achieve the plan
- Manage and complete multiple assignments in short time frames and coordinate diverse projects and activities into a cohesive and strategic program for a single client or for a program.




Qualifications:

Basic Qualifications:
- At least ten (10) years of experience in corporate communications environment, including two (2) years of supervisory &/or major project leadership experience.
- Recent experience in planning & implementing complex internal communications plans & projects for a large, complex organization, w/ track record of increasing responsibility.
- Demonstrated experience on cross-functional, integrated (internal/external) efforts.
- Proven experience w/ organizational change, corporate reputation management, internal brand reinforcement, & stakeholder engagement.
- Bachelor's degree in journalism, English, public relations, business administration or related field.
- Master's degree preferred.
- Professional-level writing & editing skills for Web & traditional media.
- Demonstrated excellence in directly supporting senior executives in large organizations & influencing their approach to communications while nurturing the relationship.
- Demonstrated excellence in working collaboratively in a team setting.
- Able to respond to emerging issues & crises.
- Excellent writing & editing skills.
- Project management.
- Consulting skills, customer focus.
- Must be familiar w/ Microsoft suite of applications, especially Power Point.
- Must be proficient in using electronic mail systems & familiar w/ researching & accessing information from the Internet.

Preferred Qualifications:
- Familiarity with health care, research, organizational communications, news media, marketing and business management, public affairs, publishing, and crisis and issues management.
- Extensive experience in planning and implementing internal communications plans and programs in a large complex organization.
- Significant experience in communications in the health care, public health, research or innovation fields at a national level in upper management. Experience in developing, directing and implementing public / media relations programs.
- Strong partnership and collaboration skills. Manager is responsible for collaborating with and integrating diverse communications efforts with other communicators and stakeholders.
- Excellent writing skills along with public speaking and presentation skills. Demonstrated ability to plan and manage complex projects, ability to work effectively with team members and senior executives under tight deadlines. Must possess professional writing and editing skills.

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