Customer Services Jobs

Recent Kaiser Permanente Jobs

Patient Advocate ER - Honolulu, HI
Description: Monitors and assists with patient flow through department. Ensures recognition, respect for and adherence to patient rights. Establishes rapport between staff and public. Facilitates communication and visitation. Ensures patients stay as stress-free as possible. Addresses patient complaints to improve departmental quality of service. Oversees department volunteers. Essential Functions: - Responds to crisis sit...
Reference Code: 488154
Proj Coord Operations - Atlanta, GA
Description: The job exists to support the successful completion of projects and day to day operations across all departments of the GA Regional Contact Centers. The position will support the department manager by completing such tasks as work flow analysis and documentation, report preparation, simple statistical analysis and regular communications to staff. The position will be responsible for other various administrativ...
Reference Code: 558262
Bilingual Service Assoc - Atlanta, GA
Description: Under direct supervision, this position is responsible for providing high quality bilingual telephone service to Kaiser Permanente members. This candidate will primarily provide bilingual and language resource services when answering patient's phone calls, assisting them in obtaining medical services by scheduling them for an office visit or phone encounter, or transferring callers to a telephone nurse or to t...
Reference Code: 558257

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