Customer Services Jobs

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Job TITLE Job LOCATION DATE Posted
Call Center Operations AssistantFontana, California05/24/2012
Dir Experience Rev Part D MdcrOakland, California05/24/2012
Certified Healthcare Interpreter (Mandarin\Cantonese)Baldwin Park, California05/23/2012
Director Correspondence CenterGlendale, California05/23/2012
Senior Case ManagerRoseville, California05/15/2012
Senior Case ManagerRoseville, California05/15/2012
Senior Case Manager PleasantonPleasanton, California05/15/2012
Call Center Operations Manager (MT 1370)Downey, California05/08/2012
Coord Surgery Scheduling Town Park Comprehensive Medical Center FT(40)Kennesaw, Georgia05/07/2012
Spec Member RetentionAtlanta, Georgia05/03/2012
Member Service RepresentativeBrooklyn Heights, Ohio05/02/2012
Member Service RepresentativeBrooklyn Heights, Ohio05/02/2012
Member Service RepresentativeBrooklyn Heights, Ohio05/02/2012
Project Coordinator Call CenterGeorgia05/02/2012
Specialty Appointment Coord BuckheadAtlanta, Georgia05/01/2012
Specialty Appointment Coord BuckheadAtlanta, Georgia05/01/2012
Director Operations Member ServicesLos Angeles, California04/27/2012
Patient Advocate ERHonolulu, Hawaii04/26/2012
Forecasting & Scheduling Mgr Customer Srvc Corona CACorona, California04/25/2012
Bilingual Service AssocGeorgia04/25/2012
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Recent Kaiser Permanente Jobs

Call Center Operations Manager (MT 1370) - Downey, CA
Description: Manages the day-to-day operations of a centralized call center, oversees the budget, and ensures the operational goals and objectives of the Call Center are met.Essential Functions:- Maintains a centralized call center of well-trained, empowered staff to provide 24-hour service to clients.- Manages the activities of the staff to assure that best practices, policies and procedures are maintained.- Fosters a team environmen...
Reference Code: 134728
Senior Case Manager Pleasanton - Pleasanton, CA
Description: Responsible for handling the review process for grievances, appeals, or denials including investigating, preparing and presenting appropriate materials for review. Resolves member concerns in partnership with internal and external departments while ensuring compliance with regulatory rules and timeframes within mandated timeframes and compliance.Essential Functions:- Participates in handling the grievances, appeals/denial...
Reference Code: 135392
Coord Surgery Scheduling Town Park Comprehensive Medical Center FT(40) - Kennesaw, GA
Description: The Surgery Scheduling Coordinator ensures that the surgical encounter (outpatient vs. inpatient) is coordinated properly & is scheduled accurately and efficiently. They are responsible for providing the highest quality customer service to our members, TSPMG practitioners, external practitioners, and external surgical sites through coordination of multidisciplinary facets of care, both internal and external.Essential Func...
Reference Code: 133488

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