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Customer Services Jobs

Recent Kaiser Permanente Jobs

Team Manager Cust Service Denver CO. - Denver, CO
Description: Performs planning and direction setting. Manages customer service representatives and/or billing or enrollment representatives. Handles personnel issues with a team approach. Ensures that service standards are achieved. Acts as a patient advocate. Jointly responsible for the daily operations in order to develop and maintain a superior call center or membership service center. Lead the business processes. Ensur...
Reference Code: 302052
Patient Account Customer Service Rep - Portland, OR
Description: The purpose of this position is to ensure that revenue is captured appropriately and that the member and non-member billings are correct. Provide a high level of customer service and to act as a liaison between customers, other Kaiser departments and outside agencies in relations to billing and benefits. Assess and determine the customer needs for programs, i.e., Charity, Medicaid, MFA, etc. Essential Function...
Reference Code: 300952
Referral Coordinator Continuing Care Services (PartTime 20 hrs.) - Portland, OR
Description: Under direct and indirect supervision evaluates, manages, analyzes, and processes referral requests for Continuing Care Services (CCS) to determine the appropriate program for the patient. Essential Functions: - Under direct and indirect supervision, analyzes and processes referral requests for CCS to assure they meet established program criteria. Receives and interprets referral requests, determines benefits ...
Reference Code: 303265

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