Customer Services Jobs

Recent Kaiser Permanente Jobs

Customer Service Rep Corona CA Bilingual Cantonese and Mandarin highly preferred - Corona, CA
Description: Customer Service Rep, Corona, CA **Bilingual - Cantonese and Mandarin highly preferred** The Customer Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful information and prepares them to fully utilize and maximize the benefits of their KP coverage. They also build ...
Reference Code: 321848
Call Center Service Associate - Aurora, CO
Description: **Represents20 positions** Receives incoming phone calls from patients, records appointment information, transfers calls to appropriate personnel/departments according to protocol, and otherwise facilitates scheduling appointments for medical services. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Uses regional guidelines...
Reference Code: 323563
Referral Management Assistant Short Hour Silver Spring MD - Silver Spring, MD
Description: Acts as an authorization liaison for the Kaiser Permanente Staff, MAPMG Physicians, Community Based Providers on behalf of members and knowledgeable resource of all internal and external referrals and pre-service authorizations. Essential Functions: - Facilitates care of members in collaboration with Kaiser Permanente of the Mid-Atlantic States (KPMAS) staff, Mid-Atlantic Permanente Medical Group (MAPMG), Netw...
Reference Code: 317298

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