Customer Services Jobs

Recent Kaiser Permanente Jobs

Contact Ctr Oprs Mgr LA - Los Angeles, CA
Description: Manages the day-to-day operations of the sub-regional appointment and advice call center (with 110-315 employees) for multiple medical centers and Service Areas. Enhances, refines, and implements a customer service level for the call center that includes partnering with Medical Group providers and staff. Essential Functions: - Provides day-to-day management and supervision for the start-up and on-going operati...
Reference Code: 515889
Member Outreach Specialist Bilingual Spanish preferred - Sacramento, CA
Description: Represents and acts as a liaison for the Organization by integrating all (new, returning and existing) members to Kaiser Permanente (KP) facilities and services. Facilitate all members with their integration activities to ensure highly member satisfaction and member retention for the Organization. Essential Functions: - Assist all members with questions/concerns regarding the facility where they will receive t...
Reference Code: 519999

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