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Customer Services Jobs

Job Title Location Date Posted
GOReset
Regional Patient Access Specialist coded replacementPortland, OR07/25/2014
Member Relations CoordinatorPortland, OR07/25/2014
Coord Specialty AppointmentGeorgia, GA07/24/2014
HRSC Contact Analyst IntAlameda, CA07/22/2014
Intake CoordinatorAurora, CO07/18/2014
Support Agent (On Call) RTMCPortland, OR07/18/2014
Complex Case Resolution SpecialistAurora, CO07/15/2014
Customer Care Rep On CallAurora, CO07/11/2014
Customer Care Rep Bi Lingual On CallAurora, CO07/10/2014
Member Outreach Specialist [14 039M]Martinez, CA07/02/2014
Case Installation Consultant II Rockville MDRockville, MD06/27/2014
Sr Member Outreach SpecialistRedwood City, CA06/12/2014
Complex Case Resolution SupervisorAurora, CO06/10/2014
Kaiser Decision Center Ans Svc On CallAurora, CO06/06/2014
Member Relations Senior Consultant HPRSOakland, CA06/04/2014
Patient Access Rep II KSMC (On Call)Clackamas, OR05/16/2014
Manager Appointment Center OperationsFontana, CA05/12/2014
Sr Forecasting Specialist Cust Svc Corona CA or Denver CO or Fulton MDCorona, CA05/07/2014
Dir Operations Member ServicesSan Francisco, CA05/02/2014
Senior Case ManagerPleasanton, CA05/02/2014
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Recent Kaiser Permanente Jobs

Member Relations Coordinator - Portland, OR
Description: To ensure appropriate and timely intake, case set up, triage, and resolution of complaints, grievances, initial determinations, appeals, and requests for external review in compliance with state, federal, (e.g. CMS, ACA, NCQA) regulations and accreditation standards; to collaborate with and provide feedback to internal and external customers (including Member Services - Shared Services Customer Service Representatives, Re...
Reference Code: 271560
Regional Patient Access Specialist coded replacement - Portland, OR
Description: The Patient Access Specialist provides telephone reception and appointing services for the patient in accordance with regional policies and procedures. They work directly under the supervision of the Manager and in collaboration with the Health Care Team. Staff members in this position may perform all or a combination of the duties described depending upon their assigned work area and the specific needs of the department....
Reference Code: 273228
Coord Specialty Appointment - Georgia, GA
Description: Under direct supervision, this position is responsible for providing high quality telephone service to Kaiser Permanente members via the automated call distribution system. The incumbent will answer patients' phone call, assist them in obtaining medical services. This is accomplished by scheduling the member for a physician visit, which can be a face to face or phone encounter. The associate will follow established polici...
Reference Code: 271921

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