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Customer Services Jobs

Recent Kaiser Permanente Jobs

Sr Case Manager - Pleasanton, CA
Description: Responsible for handling the review process for grievances, appeals, or denials including investigating, preparing and presenting appropriate materials for review. Resolves member concerns in partnership with internal and external departments while ensuring compliance with regulatory rules and timeframes.within mandated timeframes and compliance. Essential Functions: - Participates in handling the grievances, ...
Reference Code: 319857
Patient Access Specialist Urology - Clackamas, OR
Description: The Patient Access Specialist provides telephone reception and appointing services for the patient in accordance with regional policies and procedures. They work directly under the supervision of the Manager and in collaboration with the Health Care Team. Staff members in this position may perform all or a combination of the duties described depending upon their assigned work area and the specific needs of the...
Reference Code: 330880
Customer Service Representative - Fulton, MD
Description: Increase customer satisfaction and retention by providing members, customers, patients, and providers with accurate, consistent, timely, and meaningful information and prepare them to fully utilize and maximize the benefits of their KP coverage. Build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines. Essential Functions: - Be available to han...
Reference Code: 327313

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