Customer Services Jobs

Recent Kaiser Permanente Jobs

Director of Customer Exp Strat & Innov - Denver, CO
Description: Job Number: 293306 Accountable for developing and ensuring the execution and continual refinement of an innovative, comprehensive, multi-segment, multi-year customer experience strategy, focused on retaining customers for KP Colorado. Guides the business and its senior leaders on the customer experience strategy and innovations, as markets shift and customer needs change and evolve. Accountable for delivering analytical a...
Reference Code: 293306
Dir Of Cust Exp Operations - Aurora, CO
Description: Job Number: 293313 Accountable for leading a customer-focused, cost-effective operating model for all Customer Experience operations functions, including but not limited to Customer Care, New Member Connect, Case Resolution, and the Client Services Unit. Continuously improves the operations to ensure alignment with Customer Experience strategy and the changing needs of the marketplace and the business. Accountable for ach...
Reference Code: 293313
Patient Access Specialist 15 positions (Temporary) - Portland, OR
Description: Job Number: 294482 6 Months Temporary Position: The Patient Access Specialist provides telephone reception and appointing services for the patient in accordance with regional policies and procedures. They work directly under the supervision of the Manager and in collaboration with the Health Care Team. Staff members in this position may perform all or a combination of the duties described depending upon their assigned wor...
Reference Code: 294482

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