Customer Services Jobs

Job Title Location Date Posted
Forecasting Specialist Corona CA or Denver COCorona, CA03/30/2015
Case ManagerPleasanton, CA03/30/2015
Assoc I Member SvcsAtlanta, GA03/30/2015
Coord Specialty AppointmentAtlanta, GA03/30/2015
Operator Central CommAtlanta, GA03/30/2015
Health Plan RepresentativeMountain View, CA03/27/2015
Health Plan RepSouth San Francisco, CA03/27/2015
Member Outreach SpecialistSan Rafael, CA03/27/2015
Appointment Center SupervisorAnaheim, CA03/27/2015
Patient Access Rep II KWMC On CallHillsboro, OR03/26/2015
Registration Representative Part timeBeaverton, OR03/26/2015
Referral Processor IIAurora, CO03/26/2015
Health Plan RepresentativeRoseville, CA03/26/2015
Referral Management Emergency Care Management Part Time Fair Oaks Medical CenterFairfax, VA03/25/2015
Members Assistant Clerk PharmacyKaneohe, HI03/24/2015
Operations Mgr Cust ServiceFulton, MD03/23/2015
Sr Case MgrPleasanton, CA03/20/2015
Customer Relations RepresentativeHonolulu, HI03/16/2015
Clinical Contact Center eWFM ManagerPortland, OR03/16/2015
Medical Recept\Patient CareDenver, CO03/12/2015
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Recent Kaiser Permanente Jobs

Case Manager - Pleasanton, CA
Description: Position located within Correspondence center, reporting to Correspondence Center Team Lead or to Correspondence Center Assistant Director. Responsible for handling member concerns through research and communication with involved department / member. Partner with internal and external departments and staff to achieve resolution for member concerns. Manage database for cases. Responsible for timely case resolut...
Reference Code: 312486
Forecasting Specialist Corona CA or Denver CO - Corona, CA
Description: The Forecasting Specialist is responsible to ensure client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Accountable for producing accurate annual, quarterly, monthly and daily volume and staffing forecasts for all lines of business. Responsible for adjusting historical intraday interval performance spikes and dips,...
Reference Code: 336729
Assoc I Member Svcs - Atlanta, GA
Description: This position will increase customer satisfaction and retention by: providing Health Plan customers with assistance and information regarding the utilization of Kaiser Permanente facilities, interpretation of benefits and services, status of post-service claims, and investigating inquiries about service related concerns. This position is responsible for continuously responding to, resolving, and following up i...
Reference Code: 337377

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