http://kpcareers.org/careers/administration-clerical-and-support-services-jobs en Essential Functions:
- Develop and maintain project management tracking tools, including tools to track action items, issues, risks, decisions, status reports, and timelines
- Oversee and direct all initiative coordination activities
- Function as primary go-to person for information and direction related to all Primary Care Clinical Optimization initiatives
- Support multi-disciplinary Clinical Optimization initiative workgroups in the development of detailed plans to meet objectives
- Use facilitation and collaboration to build plans that are supported by key stakeholders
- Lead effort to develop content for communications, QA summaries, and presentations. Manage development of content and posting of content to websites
- Identifies and works to remove barriers to successful completion of the overall project
- Support the Clinical Optimization Team, including agenda and meeting material creation, issue and decision making tracking, status reporting, and documentation management
- Provide other technical and project support duties as assigned


Qualifications:

Basic Qualifications:
- Minimum of 3 years ofexperience in applicable project-related work experience
- Bachelor's degree or equivalent combination of education and experience
- Knowledge of Project Management Methodologies and Tools
- Project management skills and the ability to resolve problems and issues
- Proven ability to plan, prioritize and deliver within constrained timeline
- Proficient computer skills in MS Office products (Visio, Word, Excel, PowerPoint, and Project)
- Knowledge of website development and management tools
- Self-starter, highly motivated and accurate and detailed in performance of work responsibilities/tasks
- Strong organizational and time management skills
- Ability to manage rapidly and frequently changing priorities
- Exceptional customer service orientation
- Experience interacting with stakeholders and coordinating projects
- Effective verbal, written, and interpersonal communication skills
- Report-writing skills
- Ability to organize, prioritize and schedule work assignments
- Demonstrates initiative and problem-solving skills
- Team building and conflict resolution skills
- Ability to work effectively in a collaborative team environment
Preferred Qualifications:
- Minimum of 5 years of experience working with Medical Operations at KPNW
- Minimum of 3 years of experience as a Project Coordinator
- Minimum of 2 years of experience coordinating the work of others
- Minimum of 1 year of experience working in healthcare
- Bachelor's degree in business, health care, or related field

Salary Range:
$48,460 - $63,940]]> Sun, 20 May 2012 16:00:00 GMT 2444028-Portland-Administration,-Clerical,-and-Support-Services Essential Functions:
- Under direct supervision, track patient populations to obtain statistical information related to specific program goals associated with health care management & assure that patient records are updated
- Obtain from patients health care information, record data, maintain care management data bases, & generate reports relating to specific care management programs
- Using established measures & criteria to identify patients within specific care programs
- Under direct supervision & using established formats, develops letters, forms & other media required to educate & retrieve information from patients associated w/ specific care programs
- Notify enrolled members in care management & health care classes & track attendance
- Distribute educational materials
- Contact patients by phone & correspondence in following up patient compliance w/ medication use, physician visits & reinforcing self care management skills
- Support Physicians by generating annual screening, utilization, compliance, & other reports associated w/ care management & program performance
- Under direct supervision uses data bases & reports to ensure patient conformity to specific care programs & regulatory compliance
- Acts as a liaison between patient community & other Kaiser resources
- Makes recommendations for patient referrals when necessitated by non-compliance to treatment regimens or otherwise necessitated to achieve program or regulatory compliance
- Perform other related duties as may be assigned

Qualifications:

Basic Qualifications:
- Three (3) years of progressively responsible health care experience, preferred
- Bachelors degree in Health Care, LVN, other similar course(s) of study preferred, or four (4) years of equivalent experience
- Excellent customer service, verbal & writing skills, sufficient to author correspondence with minimal supervision
- Fluency in the typical office software applications such as Word, Excel, Access, Power Point at a level sufficient to build data tables & develop queries

Notes:
- PD-6305
- Work schedule to vary as required
- Must be willing to work in multiple locations and travel within the Fontana Area]]> Sun, 20 May 2012 16:00:00 GMT 2444035-Fontana-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Perform the account maintenance, billing, reconciliation reporting and customer service related activities
- Perform database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers
- Ability to diagnose, analyze and solve a variety of quantitative and qualitative problems
- Ability to communicate clearly and professionally
- Excellent conflict resolution and decision making capabilities
- Ability to work productively at multiple tasks
- Willing to learn new tasks and adapt to new business requirements

Qualifications:

Basic Qualifications:
- Minimum of two (2) years experience in accounting, finance or related field preferred
- Experience with operations of peripheral equipment such as printers or magnetic tape equipment preferred
- Experience with mainframe application and computer transaction processing preferred
- Testing required
- Math test minimum score of 15/20 questions correct
- Typing test minimum score of 30 wpm
- Alphanumeric Data Entry minimum score of 6000 keystrokes per hour
- Proficiency in math, data entry, typing, spelling and grammar for which tests are required
- All candidates are required to pass these tests except for the current AAR's at the CSC
- Successful customer service track record
- Knowledge of operating system commands such as MVS/ESA and JES2 mainframe application and tape management systems preferred
- Proficiency in math, data entry, typing, spelling and grammar for which tests are required
- This position will be filled at the Murphy Canyon Road location in San Diego, CA
]]> Sun, 20 May 2012 16:00:00 GMT 2444013-San-Diego-Administration,-Clerical,-and-Support-Services Verifies/corrects abstracted demographic & clinical data. As needed, Coder II's may be required to assist & be a resource for data integrity & the work of Coders I and/or other employees in the Health Information Management Department who need instruction & assistance in coding e.g., defining charts by diagnoses or procedures. May also be required to provide professional guidance, advice & instruction to Coders I.

Essential Functions:
- Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Maintains timely coding & abstracting productivity & quality standards
- Review medical records to identify diagnoses/procedures
- Independently organizes & prioritizes all work to ensure that records are coded in time frames that will assure compliance w/ regulatory requirements
- Demonstrates a comprehensive knowledge of all procedures concerning the sequencing of diagnoses, procedures such as but not limited to those outlined in ICD-9-CM, Uniform Hospital Discharge Data Set & Medicare Guidelines
- Demonstrates knowledge of Anatomy & Physiology to interpret general medical classifications for coding discharge data including the most complicated encounters/cases
- Assigns Codes
- Codes all diagnostic & operative information from the medical record using ICD-9-CM & CPT coding classification systems & independently quality checks own work
- Selects the DRG for each inpatient case
- Optimizes hospital payment legitimately & ethically by utilizing approved coding guidelines & conventions
- Reviews DRG discrepancies from the fiscal intermediary to ensure the appropriate per case DRG assignment
- Verifies & abstracts, all medical data from the record to complete a data abstract on each hospital encounter
- Corrects data as appropriate
- Ensures that all data abstracted is consistent w/ guidelines outlined by JCAHO, OSHPD & regional & local policies
- Completion of Medical Records
- Interacts w/ physicians to clarify & accurately document patient diagnostic & procedural information through a query process
- Enters patient information into the computerized inpatient & outpatient medical record databases, ensuring the accuracy & integrity of the medical record abstract data prior to transmitting case to Government Reimbursement for billing
- Ensures timely record availability by meeting established coding & abstracting productivity standards
- Independently conducts medical record documentation auditing to monitor physician compliance w/ regulatory requirements i.e., Physician Review Project
- Confidentiality/Security of Systems
- Maintains & complies w/ policies & procedures for confidentiality of all patient records
- Demonstrates knowledge of security of systems by not sharing computer logons
- Other Duties
- Answers the telephone promptly & identifies themselves & the department
- Trains & instructs employees as appropriate
- Acts as an expert resource person to other coders & personnel in other hospital departments regarding coding questions & issues
- May perform other duties as assigned by supervisors

Qualifications:

Pay Grade: 15

Basic Qualifications:
- Requires one (1) of the following current credentials: Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder-Hospital (CPC-H) or Certified Coding Specialist (CCS)
- Completion of classes in Medical Terminology, Anatomy/ Physiology, ICD-9 and CPT coding conventions conforming to standards established by the American Hospital Association (Coding Clinic), American Medical Association, CMS or successful completion of an AAPC or AHIMA accredited coding certification program
- Obtain a passing score on a KP HIM Coder II coding Assessment
- Keyboarding skills

Notes:
- This is an On-Call position, schedule(hours, weekends and evenings)may vary according to department needs]]> Sun, 20 May 2012 16:00:00 GMT 2444015-California-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Responsible for contributing high level analytical support to a project or department requiring application of knowledge in marketing, information management, finance, management, economics or statistics.
- This position contributes to a full range of project components.
- Assigned to at least one project and expected to produce results and report out as a member of a project team.
- Organizes assigned project tasks, identifies and structures information collection activities, and sets time lines for completion of required tasks as directed.
- Develops tools to identify and to document best practices.
- Prepares various excel, word or PowerPoint reports, and works w/ access database software (or similar tool) to develop data extracts and management information reports.
- May be asked to produce graphic information using excel or PowerPoint or similar software.
- Contributes to development of management information and analysis conducted, provides recommendations and assists w/ preparation of formal presentations to communicate results to various management levels.
- Identifies alternative solutions to project issues.
- Contributes to development project plans to ensure timely deliverables and successful completion of project and demonstrates an understanding of various business intersections.
- Assists w/ identification and development of training information.

Qualifications:

Basic Qualifications:
- Enrolled in or recent graduate of a MBA or other Masters level program w/ an accredited college or university.
- Solid analytical skills, problem solving, project management and critical thinking.
- Strong project management skills.
- Excellent verbal and written communication skills.
- Ability to utilize at a working level Excel, Word, PowerPoint, and Access.
- Knowledge of SQL or SAS highly desirable.
- Must be able to work in a Labor/ Management Partnership environment.


++ Expected Length of Employment: 12 weeks ++
]]> Fri, 18 May 2012 16:00:00 GMT 2440963-Oakland-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Skills Testing: Advanced level proficiency with Microsoft Word.]]> Fri, 18 May 2012 16:00:00 GMT 2440957-Richmond-Administration,-Clerical,-and-Support-Services
Under the direct supervision of the Dental Office Manager/Dental Contact Center Supervisor, or their delegate, facilitate a timely and orderly process of serving the patient from appointment and provider scheduling to completion of office visit information. Assist other staff functions in support of members' needs.

Essential Functions:
- Effectively communicate with members and other office employees.
- Provide and request information of other departments and external firms.
- Assist other staff members and providers as needed to ensure orderly and efficient patient care.
- Explain to patients how they can get various information, e.g., our Information Center, their benefits office, etc.
- Represent Kaiser Permanente in a positive manner.
- Receive patients during check-in and check-out process.
- Maintain current daily schedule.
- Document arrivals, cancellations, reschedules, etc.
- Instruct new patients to fill out Health Questionnaire and Personal Data Form.
- Verify personal data on Visit Slip.
- Update computer if personal data is incorrect.
- Determine, explain and collect all frees for services rendered in accord with the individual patient's benefits, the Program's published fee schedule, and the cash handling policy.
- Check reception area periodically to assure prompt attention for all patients.
- Collect and review visit slips for proper completion and patients' treatment status.
- Confirm future appointments.
- Enter all visit slip data into the computer regarding treatment that was done, what was paid, billed, or waived, and further treatment that is needed.
- Schedule patients' appointments with providers.
- Schedule initial and return appointments according to established guidelines.
- Cancel and reschedule appointments as necessary.
- Answer staff questions regarding daily schedule.
- Relay pertinent information that may affect treatment or patient flow.
- Verify the printed schedule against the computer to double check for errors.
- Ensure all dental records are available according to updated printed schedule.
- Respond to chart requests made throughout the day.
- Screen requests for emergency schedules and appointments according to established guidelines.
- Notify auxiliary staff of emergency.
- Respond to OPD-requests and route them to appropriate personnel.
- Complete missing visit slip report.
- Ensure all visit slips are accounted for.
- Receive calls for office staff.
- Take and relay messages according to office policy.
- Assist in maintaining a clean and neat reception area and lounge.
- Check, bundle and return records to Dental Record Center.
- Complete a retained chart form for any charts held at facility.
- Balance cash drawer, complete bank deposit and perform other cash duties.
- In the event of an emergency, respond in accordance with established emergency guidelines.
- Answer Health Record Pull General Update (HPGU) and send charts to other clinics as necessary.
- Inventory business office supplies and forms.
- Perform other duties as assigned by the Dental Office Manager.


Qualifications:

Basic Qualifications:
- Two (2) years of health care/dental care OR two (2) years of cash handling and/or customer service experience in a high volume customer service environment.
- Two (2) years of dental office experience preferred.
- Dental office and computer skills preferred.
- High School diploma or GED.
- Excellent verbal and written English communication skills.
- Excellent organizational skills, flexibility and ability to switch tasks frequently.
- Professional telephone and patient reception manner.
- Final candidates will need to complete the contact Center Simulation assessment with minimum competency score of 50th percentile or higher.

Salary Range:
$16.00 - $19.51]]> Thu, 17 May 2012 16:00:00 GMT 2439714-Portland-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Identifies new opportunities for volunteer assistance and negotiates the expanded volunteer roles throughout the Area.
- Ensures the staff is in compliance with federal, state, and local requirements and does not perform any bargaining unit work.
- In conjunction with KFH/P and TPMG leaders, managers, and supervisors, develops Area volunteer strategies, goals, and objectives.
- Works with the community to develop and expand volunteer programs (e.g., pastoral care programs) which benefit both the community and Kaiser Permanente.
- Develops additional revenue opportunities within the Area.
- Continues to increase gift shop revenues, by introducing new items which better meet the customer's needs.
- Oversees the volunteer services revenue centers (collection and disbursement).
- Ensures Volunteer Coordinators and their staff provide a consistent and high quality volunteer programs.
- Develops training programs for volunteers which meet or exceed regulatory requirements.
- Manages the Volunteer Coordinators who are responsible for 800 - 1200 volunteers within the Area.
- Develops and manages partnerships with local high schools and colleges.
- Creates and manages new volunteer programs across the Area.
- Liaison to community groups.
- Recruits volunteers with skills that match the needs of individual hospitals and medical offices (e.g., language skills, accounting, customer service, retail sales).

Qualifications:

Basic Qualifications:
- Significant hospital volunteer administration and supervision experience required (usually 4 years).
- Previous experience in events management and public speaking are required.
- Previous retail management experience preferred.
- BA/BS in Business Administration or related field or equivalent experience.
- Masters degree preferred.
- Demonstrated ability to manage a diverse group.
- Management of multiple sites preferred.
- Knowledge of federal, state, and local requirements.
- Must be able to work in a Labor/Management Partnership environment.]]> Thu, 17 May 2012 16:00:00 GMT 2439701-Silicon-Valley-Administration,-Clerical,-and-Support-Services
Essential Functions:
Provide advanced administrative and business operations support to vice president, executive director and staff. Responsibilities include however, are not limited to:
Managing multiple calendars
Managing email for leaders
Type/proofread/compose email correspondence
Participate in functional team meetings; coordinate logistics and act as scribe
Create graphs and pivot tables via excel
Research issues as needed; propose comprehensive solutions
Lead green initiatives for the administrative team
Facilitate webex meetings including managing invites/rsvp's
Report time for multiple functional areas
Must have advanced power point skills in order to develop routine to complex presentations including graphics, sound and animation
Coordinate small to large conferences
Develop and/or maintain filing systems
Order/stock office supplies
Open, sort and distribute mail
On/Off board employees
Procure hardware/software for staff
Manage org chart, phone list and distribution changes for respective teams
Well versed in KP policies and procedures
Ability to work well in a team environment
Ability to prioritize and balance workload while meeting priorities
Ability to produce quality results in an extremely fast paced environment with ever changing priorities
Ability to navigate all aspects of the Share Point data repositiory

Qualifications:

Basic Qualifications:
- Typically seven (7) plus years of administrative assistant experience supporting at the department head or executive level, or related experience
- High school diploma, GED or related experience
- BA/BS preferred
- As a skilled specialist, completes tasks in creative and effective ways
- Ability to learn and apply an advanced understanding of the organization and its functional policies and processes
- Ability to manage dynamic calendars for management including event planning with external vendors
- Advanced writing skills to compose more difficult, detailed correspondence and to recommend updates to department documents as needed
- Intermediate to advanced knowledge of two (2) or more of Microsoft Office Suite applications: Word, Excel, PowerPoint and/or Access, depending upon department or business needs.
- Working knowledge of Lotus Notes email platform and office equipment (fax, phone, copier, etc.)
- Requires ability to learn and apply an advanced understanding of a large, complex organization and its customers
KP experience a plus
]]> Thu, 17 May 2012 16:00:00 GMT 2439723-Oakland-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Ordering /Receiving/Picking
- Receives deliveries of incoming pharmacy merchandise from vendors by verify the bill of lading and signing the delivery receipt, verifies contents of shipment with packaging slip and purchase order, notate quantity received and date on appropriate form as required; refer problems such as damaged items or discrepancies in shipping documents to warehouse supervisor
- Inspects shipping container(s) for obvious signs of damage or mishandling
- Obtain the supervisor's verification and approval signature and forward documents to accounts payable
- Place received pharmacy merchandise into inventory; store pharmacy merchandise in appropriate areas and under proper conditions of storage; store pharmacy merchandise in appropriate areas under proper conditions of storage including refrigeration, controlled substance security, etc; notate quantity of merchandise stored on appropriate inventory document
- Places merchandise in distribution & storage areas at the in the warehouse for picking
- Rotates stock in order of expiration date
- Complies w/ special handling & storage requirements for pharmaceuticals including chemotherapeutic agents, controlled substances, refrigerated & frozen items
- Fill orders for hospital and clinic pharmacies by selecting ordered merchandise from inventory, preparing and packaging drugs and material supplies for shipment and processing appropriate records and documentation
- Call location pharmacies and notify them of shorted items
- Assist the warehouse supervisor in maintaining inventory by period review of inventory on hand vs. System Counts
- Performs routine inspection of physical inventory to ascertain adequate, expiration dates, obsolescence & proper storage
- Maintains receiving logs as required by security standards
- Compares items, unit-prices, & quantities received against the invoice and/or purchase order
- Resolves discrepancies as per established procedures
Returns
- Collects, itemizes, unit-prices, packages & ships expired and/or obsolete pharmaceuticals to approved reverse distribution vendor
- Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Obtains authorizing signature on invoices & requisitions & sends required documentation to Accounts Payable
- Maintains inventory documents on file in an organized & secured manner as required by laws, regulations, polices & procedures
- Maintains strict confidentiality on inventory usage & cost information
Other Duties
- Recycling of bottles and labels for locations using HIPPA guidelines
- Make recommendations to management regarding systems or operational improvements to enhance services provided by the department
- Maintains work area & equipment in an organized & clean condition; maintains a safe, secure & efficient work environment
- Answers & makes telephone calls consistent w/ assigned duties in accordance w/ telephone access standards
- Performs other duties as required

Qualifications:

Basic Qualifications:
- High School Diploma or GED
- Computer and Keyboard Skills
- Ability to operate lift truck
- Ability to lift 50 pounds routinely
- Good written and oral communication skills
- Position requires sustained work activities on feet for entire shift

Preferred Qualifications:
- Previous warehouse experience preferred
- Previous ordering and inventory management preferred
- Previous pharmacy experience preferred

Salary Plan- $16.18 - $19.38]]> Thu, 17 May 2012 16:00:00 GMT 2439744-Portland-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Supervises staff in administrative and/or operational functions such as administrative support, budget management, communications and ensuring completion of all compliance training.
- Ensures effective human resources administration to include recruitment, interview coordination, on boarding of staff, salary planning process, performance evaluation process and monitoring completion of compliance training.
- Directs work schedules to meet department needs and resolves conflicting deadlines.
- Plans and directs required logistical support such as computers, phones and office space requirements.
- Manages the budget to meet the fiscal goals for capital, payroll and non-payroll expenses; performs financial and staffing analyses.
- Reconciles accounts and budget reporting requirements, advises management of serious variances; recommends and implements solutions.
- Creates narrative and quantitative management information reports for financial, departmental or operational analyses.
- Tracks and analyzes monthly reports such as budget, operation activity, and department metrics; consolidates and analyzes for trends and variances.
- Participates in various special projects.
- Maintains specialized databases/tables and oversees processes and access to safeguard data integrity.
- Develops and maintains multiple projects using Microsoft Project and monitors completion of milestones.
- Identifies service, operational problems, issues, and manages projects to identify, research, develop and implement new procedures or policies.
- May interact with KP executives and employees across the organization, as well as external representatives.
- Serves as a liaison for the department/function to discuss complex administrative matters, business processes and project activities to facilitate department goal attainment.
- Establishes partnerships with other functional areas and/or regions.
- Provides consultation to project teams working on region-wide and/or inter-regional projects.
- Supports standing committees or staff meetings to include agenda preparation, room arrangements, meeting minutes and follow up activities.
- Directs event planning to include identification of accommodations, negotiations with facilities, planning for menu, audiovisual requirements, development, production and distribution of printed materials.
- Ensures compliance with organization policies/procedures and regulatory agencies; effective utilization of personnel, materials, space, equipment and effective customer service.
- Recommends and implements internal policies and procedures.
- Interprets and applies company policies/procedures.

Qualifications:

Basic Qualifications:
- Minimum seven (7) years of experience managing staff and department operations.
- Experience with budget management.
- Experience developing new policies and procedures to meet changing department needs.
- Bachelor's degree or equivalent experience in business administration or other related field.
- Master's preferred. May list of course work specific to related functional area.
- Ability to adapt to constantly shifting priorities in managing a wide-range of projects; team player, tactful and diplomatic.
- Demonstrated excellent interpersonal skills.
- User knowledge of advanced computer software and applications such as Lotus Notes, Access Databases, Microsoft Project, Microsoft Office Suite including Word, PowerPoint presentations, Excel pivot tables and functions.
- Must be able to work in a Labor/Management Partnership environment.]]> Thu, 17 May 2012 16:00:00 GMT 2439728-Walnut-Creek-Administration,-Clerical,-and-Support-Services Essential Functions:
- Maintains supervisor's calendar, arranges appointments, meetings, and travel itineraries.
- May take minutes at a variety of meetings, distribute agenda, and follow-up materials.
- Answers telephones, takes and relays messages.
- Greets visitors.
- Types letters, correspondence, and forms.
- Uses a variety of word-processing software to type letters, reports and presentation materials.
- May compose correspondence on own initiative for supervisors review, may include confidential information.
- Sorts and delivers departmental mail.
- Performs straight data input and may maintain established databases.
- May create simple spreadsheets/graphs using departmental software.
- May track/monitor budgets and post data to ledgers.
- Reconciles invoices and resolves discrepancies.
- Maintains and stocks department office supplies.
- Performs other related duties as assigned by management.


Secondary Functions:
- Help to maintain conference room calendar for classes and meetings.
-Assist in ordering lunches for appropriate meetings.
-Tracks & monitors budget, post data to ledgers.
-Reconciles invoices and resolves discrepancies.


Qualifications:

Basic Qualifications:
- Two (2) plus years of experience performing administrative support functions for department managers.
- High School Diploma or GED required.
- Ability to follow written and verbal instructions.
- Well organized and detail oriented.
- Basic knowledge of MS Office _ Word, Excel and PowerPoint.
- Familiar with office equipment.
- Strong customer service skills.
- Must be able to work in a Labor/Management Partnership environment.


Skills Testing: Typing 40wpm, microsoft word and excel

Schedule: Part-time, Regular; 20 hrs/week; Day shift; Wed - 1:00pm to 5:00pm, Thrs & Fri - 8:30am to 5:00pm
]]> Thu, 17 May 2012 16:00:00 GMT 2325002-San-Jose-Administration,-Clerical,-and-Support-Services
Mission:
To assure cancer registry staff has a high level of competence required to provide accurate information for cancer surveillance and research activities.
Essential Functions:
- Accurate information is essential for successful use of the data by Kaiser physicians, research scientists and external public health agencies.
- Requires ability to determine if each case is a new reportable primary cancer, a recurrence of previous primary, or metastases, according to guidelines established by cancer registry standard setting organizations.
- Skill involves in-depth review of pathology reports (KP and outside slide reviews), cytology reports, radiation treatment summaries, hospice lists, death certificates, oncology clinic visit reports, and HIM reports in order to determine reportability as per Cancer Reporting in California: Abstracting and Coding - Procedures for Hospitals, Volume One; ICD-0-3; Multiple Primary and Histology Coding Rules; Data Collection rules for Hematopoietic and Lymphoid Neoplasms and Neoplasm of Brain.
- Interacts with cancer registrars, physicians, representatives of the State, to clarify documentation in order to support accurate patient diagnostic and procedural information.
- Attends and participates in local, regional and national continuing education programs to insure that knowledge base is current.

Qualifications:

Basic Qualifications:
- Certified Tumor Registrar (CTR) OR Certified Tumor Registrar (CTR) eligible.
- Successfully attain certification, CTR or CTR-eligible status, after completion of Educational requirement, which provides eligibility status required by National Cancer Registrars Association.
- Demonstrate strong cancer registry data collection technical skills in order to:
- Identify reportable cases of cancer as required by internal Kaiser Cancer registration policies and those mandated by cancer registry standard setting organizations.
- Ability to work collaboratively with Kaiser Personnel.
- Representatives of cancer registry standard setting organizations such as the California Cancer Registry and its regional registry representatives.
- Demonstrate proficiency in the following cancer registry data collection standards manuals:
- Cancer Reporting in California: Abstracting and Coding Procedures for Hospitals, Volume One.
- ICD-0-3.
- SEER Multiple Primary and Histology Coding Rules.
- SEER Data Collection rules for Hematopoietic and Lymphoid Neoplasms.
- Collaborative Stage Data Collection System.
- AJCC Cancer Staging Manual.
- SEER Summary Stage 2010.
- Display an understanding of Health Connect/Electronic Data Records as it pertains to Cancer Registry data.
- Ability to process/condense medical information from electronic records and transfer that information to the computerized cancer registry database in accordance with data collection and reporting guidelines inCancer Reporting in California: Abstracting and Coding Procedures for Hospitals, Volume One.
- Must be able to work in a Labor Management Partnership environment.
- Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to customers, contracted providers, and vendors.


Preferred Qualifications:
- Knowledge of current coding systems (Collaborative Staging, ICD-O, Hematopoitec).
- Word, Excel and CNExT experience.]]> Thu, 17 May 2012 16:00:00 GMT 1793811-Los-Angeles-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Answers phones, takes messages, screens calls, and greets KP visitors or outside vendors. May monitor emails for others
- Manages the manager's calendar, and schedules/plans meetings. Researches, plans and arranges special events including hotel and conference facilities. Makes travel arrangements for the department/staff or manager
- Writes detailed correspondence for managers and staff; independently updates department documents as needed
- Creates reports, presentation materials with charts and illustrations, and proofs content for accuracy
- Inputs data and maintains established databases; gathers and researches information. May analyze data
- Researches and collects information needed to complete project tasks or reports.
- Interfaces daily with KP employees across multiple organizations and external parties as a liaison for the department/function
- Tracks expenditures to include billing and payment authorization on behalf of the dept manager; authorizes recharges across business units. Manages expense reports
- May participate in budget development for equipment and supplies. May be responsible for tracking expenditures and variances to budgets
- Administers programs, projects, and/or processes specific to operating unit served.
- May serve as administrative liaison for others within and outside organization regarding administrative issues relating to purchasing, personnel, facilities, and operations.
- May conduct department-specific training
- May establish work priorities and scheduling. May train, monitor and check work of other administrative support staff
- May research and develop department administrative policies and procedures

Qualifications:

Basic Qualifications:
- Five years administrative assistant or related experience
- High school diploma or equivalent related experience
- Type 50 wpm
- Demonstrated ability to prioritize and complete detailed work with accuracy and within time line requirements
- Demonstrated knowledge of and skill in adaptability, interpersonal relations, oral communication, written communication, organization, customer service, teamwork, project management, problem solving, decision making, results orientation, influence, leadership, and group process facilitation
- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications

Preferred Qualifications:
- Bachelor's degree in business administration or related field
- Specialized knowledge related to department (e.g. finance, compliance, benefits)
- Proficiency in taking and recording meeting minutes]]> Thu, 17 May 2012 16:00:00 GMT 2436934-Honolulu-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Coordinates the overall analysis of how provider resources are allocated in the department to ensure that the department meets its performance targets in the areas of access, physician linkage, budget, and hospital coverage. Collects and analyzes data, reviews results with Chief and Physician Unit Leaders, and assists with implementation efforts. 50%.
- Maintains and produces management reports to include appointment utilization reports, provider productivity reports, physician empanelment reports, and budgetary impact reports for functional unit, department, facility and/or regional management. Designs and produces ad hoc reports to meet specific client needs. Works to improve data quality, collection processes and report design to meet diverse and changing needs. 40%.
- Provides ongoing user education and consulting on the use and interpretation of analyses, reports, methodologies, and source data. 10%.



Qualifications:

Basic Qualifications:
- Previous experience working directly with management personnel (including physicians).
- Previous experience working in a health care environment.
- Associates degree or equivalent experience required.
- Bachelor's degree in business administration, health administration or related field preferred.
- Familiarity with appointment supply concepts.
- Familiarity with mainframe patient information systems and computer software.
- Solid analytical skills, problem solving, and critical thinking.
- Excellent oral and written communication skills
- Excellent customer service skills.
- Must be able to work in a Labor/Management Partnership environment.

Expected length of employment: Up to 90 days.
]]> Thu, 17 May 2012 16:00:00 GMT 2439683-California-Administration,-Clerical,-and-Support-Services Essential Functions:
- Under direct supervision, track patient populations to obtain statistical information related to specific program goals associated with health care management & assure that patient records are updated
- Obtain from patients health care information, record data, maintain care management data bases, & generate reports relating to specific care management programs
- Using established measures & criteria to identify patients within specific care programs
- Under direct supervision & using established formats, develops letters, forms & other media required to educate & retrieve information from patients associated w/ specific care programs
- Notify enrolled members in care management & health care classes & track attendance
- Distribute educational materials
- Contact patients by phone & correspondence in following up patient compliance w/ medication use, physician visits & reinforcing self care management skills
- Support Physicians by generating annual screening, utilization, compliance, & other reports associated w/ care management & program performance
- Under direct supervision uses data bases & reports to ensure patient conformity to specific care programs & regulatory compliance
- Acts as a liaison between patient community & other Kaiser resources
- Makes recommendations for patient referrals when necessitated by non-compliance to treatment regimens or otherwise necessitated to achieve program or regulatory compliance
- Perform other related duties as may be assigned

Qualifications:

Basic Qualifications:
- Three (3) years of progressively responsible health care experience, preferred
- Bachelors degree in Health Care, LVN, other similar course(s) of study preferred, or four (4) years of equivalent experience
- Excellent customer service, verbal & writing skills, sufficient to author correspondence with minimal supervision
- Fluency in the typical office software applications such as Word, Excel, Access, Power Point at a level sufficient to build data tables & develop queries


Preferred Qualifications:
- Excellent written and verbal skills
- Strong Critical thinking and analytical skills
- Excellent interpersonal communication skills
- Flexible and able to work independently
- Proficient with Microsoft Office Suite (Word, Excel, Access, PowerPoint, etc.)
- Masters in Public Health, Masters in Health Administration
- Typing 40 WPM


Notes:
- Day Shift (start time may vary b/w 7:00 am-1:59 pm; typically start 9 am).
]]> Thu, 17 May 2012 16:00:00 GMT 2439682-Los-Angeles-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Secondary Functions:
- On/off boarding for MD's and residents.
- Updating home pages, schedule MD evals, meeting reminders, minutes, and ordering meals.
- Schedule all pediatric sedation cases, including Pediatric MRI, CT, OPPC, Hem/Onc patients needing procedural sedation.
- This position will also include scheduling Bronchoscopy for ICU MD's.
- Provide data management for this group of MD's, report cards, dashboards, quality metrics, etc.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Skills testing: Typing (45WPM), Excel, Powerpoint, Access, & Advanced level Word.]]> Wed, 16 May 2012 16:00:00 GMT 2437019-California-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Completes special projects and other duties as assigned by the DC/MD Area Administrator.
- Creates business cases to support the DC/MD Service strategy goals and vision.
- Monitors and compiles service area variance reports for capital payroll and non payroll budgets.
- Produces power point presentations agendas meeting minutes and data spread sheets.
- Manages the DC/MD AA's work schedule applying judgment skills to triage for appropriate time frames when committing the meeting to the AA's calendar Functions as the initial contact for internal and external customers contacting the DC/MD AA.
- Schedules and coordinates meetings using lotus notes tools managing the IT phone support and preparation of appropriate supporting documentation.
- Assists in the pre sign off management of the KRONOS time sheets of the DC/MD AA direct reports and maintains the KRONOS exceptions sheets for 5 year time period.
- Works as a team member in partnership with the Senior Executive Assistant II and MAPMG physicians in the DC/MD Area Suite.
- Arranges business travel and hotel accommodations Prepares expense summary monthly for signature.
- Prepares P card statement for signature recharging expenses to the appropriate cost centers.
- Provides support to the DC/MD Administrator maintaining confidentiality of written and spoken information.
- Manages and sorts incoming and outgoing mail preparing documents for signature.

Qualifications:

Basic Qualifications:
- Bachelor's degree in business administration health care administration/related field or relevant experience required.
- Proficiency in Microsoft Word Excel PowerPoint required.
- Discretion in handling sensitive and confidential materials required.

Preferred Qualifications:
- 1 year of relevant financial management and administrative support experience preferred.]]> Wed, 16 May 2012 16:00:00 GMT 2437025-Gaithersburg-Administration,-Clerical,-and-Support-Services Essential Functions:
- Independently provides most complex administrative support & project coordination for senior executive(s), & as needed, other senior management members to include the following.
- Provides administrative support for assigned area of responsibility that exists within an executive's* jurisdiction; represents executive to ensure required action is timely.
- Manages inquiries (phones, email, in person) & directs to appropriate parties based on functional/operational knowledge; independently responds to routine to most complex inquiries.
- Schedules the daily appointments for the executive.
- Manages multiple calendars to include arranging more complex special events requiring solid understanding of broad business requirements & coordination of ambiguous dependencies.
- Coordinates arrangements for executive meetings& other events.
- Collects information for the executive to prepare for meetings& other events.
- Makes travel& lodging arrangements for the executive as required.
- Independently composes complex & detailed correspondence for senior executive(s) using in-depth KP knowledge, business acumen/functional knowledge; independently researches & updates department documents. May use intermediate to advanced Word, Excel, PowerPoint, &/or Access functions & other software applications as needed.
- Independently designs & creates reports & participates in special cross-functional projects that require complex project coordination & independent judgment, in response to business needs.
- Manages executive travel & business expense budgets, as well as billing & payment authorization for planned & unplanned expenses & special events; handles recharges across business units.
- Anticipates & proactively resolves potential budget overages.
- May assist the executive &/or Finance liaison w/ the development of preliminary budgets for cost center(s).
- Interacts w/ KP executives, board members & employees across multiple organizations, as well as external representatives, serving as a liaison for the department/function to discuss & resolve complex administrative matters, business processes, & project activities to facilitate department goal attainment.
- Coordinates executive assistant workflow across KP departments; designs & implements new processes as needed.
- Develops solutions to a variety of problems of considerable scope & complexity using judgment/experience w/ KP/department practices & thorough knowledge of the executive's area of responsibilities.
- Exchanges & interprets non-routine information; works in collaboration w/ various levels of staff & management.
- Interacts w/ KP executives, board members & employees across multiple organizations, as well as external representatives, serving as a liaison for the department/function to discuss & resolve complex administrative matters, business processes, & project activities to facilitate department goal attainment.
- Uses thorough knowledge of KP/department policies & procedures but may deviate from established procedures to address unique/complex project work steps.
- Works independently & checks in w/ manager at key project milestones.
- Provides periodic informal work guidance/direction to & training of team members.
- Exercises independent judgment& acts on behalf of executives within scope of authority.

Qualifications:

Basic Qualifications:
- Seven (7) plus years experience performing administrative support functions for senior or executive level management.
- Experience in coordinating & providing support to large complex projects.
- HS or GED, BA/BS preferred.
- Extensive knowledge of appropriate protocols for managing the phone, email, & office of executive & equivalent officers.
- Expertise w/ word processing, spreadsheet, & graphics & presentation software required.
- Excellent written & verbal communication skills.
- Advanced level proficiency w/ MS Office applications (Word, Excel, PowerPoint, Access) & Lotus Notes.
- Ability to create tables; merge documents; create pivot tables; & develop graphics & PowerPoint presentations from notes.
- Strong proficiency w/ office equipment, including troubleshooting & training others.
- Excellent customer service & oral & written communication skills required.
- Must be able to work in a Labor/Management Partnership environment.
]]> Wed, 16 May 2012 16:00:00 GMT 2437006-Oakland-Administration,-Clerical,-and-Support-Services - Greet, assist and register patients that present for treatment.
- Receive, make and transfer telephone call promptly, courteously, and efficiently.
- Ability to work accurately with a high volume of work in a past paced setting.
- Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, co-workers, and consumers.
- Alphabetize filing.

Qualifications:

Basic Qualifications:
- High School graduate/GED
- Medical Terminology Certificate
- Six (6) months experience in a hospital/clerical setting or medical office.
- Knowledge of CICS/REGP.
- Reception and cash handling experience
- Must be willing to work in a Labor Management Partnership environment.
]]> Wed, 16 May 2012 16:00:00 GMT 2436960-Richmond-Administration,-Clerical,-and-Support-Services Executive & Business/Management Recruitment
Oakland, CA / Walnut Creek, CA**

(**This position requires the individual to work in our Oakland, CA location four days per week and one day per week in our Walnut Creek, CA office.)
Health is our business
Make it yours. At Kaiser Permanente, we realize that it takes more than expert medical care to be one of the nation's leading health care providers and not-for-profit health plans. Today we serve the health care needs of more than 8.9 million members and it takes advanced technologies, state-of-art facilities, and the people to support them. Come impact your future, and the future of care. Responsible for providing analytical/technical business support for a major project and/or department in a particular KP job family (HR, Finance, Legal, Communications, Facilities, QA, etc.). Under the overall general guidance of a Director and/or Manager, responsible for researching data, performing analyses, presenting results, and making recommendations. Acts as program/policy specialist to assist department and/or cross-divisional groups with assignments/initiatives as required. Collaborates with functional/department subject matter experts in testing and implementing process improvements.

In this role, you will have an opportunity to use your exceptional multi-tasking skills as you assume responsibility for a broad scope of analytical and technical assignments. Your ability to research and analyze data and present your findings and recommendations will be invaluable to senior management. In addition, you must be able to focus on the total picture when you act as a program/policy specialist for the department and/or cross-divisional groups in testing and implementing process improvements.
The majority of your time will be spent providing complex administrative and project support, while at the same time independently developing and managing complex narrative and quantitative reports to meet informational requirements of the management team. In addition, you will research complex data needed to complete project milestones and/or reports, review monthly project financial reports, and consolidate, analyze and report on metrics data. You will serve as an administrative liaison with multiple groups within Kaiser Permanente, as well as external parties, and prepare confidential travel arrangements, expense reports, personnel reports, and correspondence for two Directors of Recruitment. Other duties will include: acting as executive recruiting assistant for confidential searches; onboarding new employees and contractors, including ordering laptops, cell phones, etc.; and other administrative functions.

Essential Functions:
- Independently develops/manages complex narrative and quantitative reports to meet informational requirements of KP management and external agencies and organizations for critical financial, departmental or operational analyses. Researches and collects complex information needed to complete project milestones and/or reports. (25%)
- Identifies requirements for end-user systems applications, and designs and implements systems and processes to allow access to data and to safeguard data integrity. (20%)
- Develops content for intranet site and coordinates with communication specialist. (5%)
- Ensures activities meet expectations, utilizing project management techniques and tools to independently resolve scheduling issues and advises management of resolutions. (15%)
- Creates monthly project financial reports in response to business needs; consolidates and analyzes results to provide variance analyses and performance metrics. (10%)
- Participates in various complex special projects and provides analytical back-up support. (10%)
- Interfaces with KP employees across multiple organizations and external parties as a liaison for the department/function. (10%)
- Provides complex administrative and project support to management using advanced MS Office skills (Word, Excel, MS Project, and/or PowerPoint). (5%)
- Key responsibilities impact the achievement of department objectives.
- Contributions impact the completion of important projects and department objectives.
- Errors would cause significant delays, inefficiencies and/or expenses.
- Applies extensive knowledge of functional procedures and experience to make decisions independently.
- Exercises judgment to determine the best way to navigate through barriers/problems to accomplish department objectives.
- Develops solutions to a variety of problems of significant scope and complexity using judgment/experience with KP/department practices and procedures.
- Issues are not clearly defined and solutions require significant problem solving experience to come up with solutions and recommendations.
- Exchanges and interprets non-routine information and works in collaboration with others.
- Communicates/presents detailed, complex department information to functional analysts and management.
- Use extensive knowledge of department policies and procedures and exercises independent judgment to achieve unique/complex project work steps.
- Works independently and checks in with manager at key project milestones.
- Independently exercises discretion as needed to accomplish assignments.
- Provides periodic work guidance/direction to and training of team members.

Qualifications:

Qualifications for this position include the following:
- Minimum of seven years of administrative and operational support with increasing scope and discretion
- Minimum of three years of strong analytical experience.
- High School Diploma/GED equivalent
- Proficiency working with a variety of online processes
- Ability to acquire and use In-depth knowledge of the organization's policies, practices, practices, business principles, theories, concepts, and systems
- Demonstrated ability to utilize advanced business theories/concepts to accomplish significant department projects and/or initiatives
- Ability to exercise independent judgment and rely on experience, knowledge, skills, and abilities to make sound decisions
- Advanced knowledge of Excel to create complex spreadsheets and reports
- Intermediate to advanced knowledge of MS Word, MS Project and/or PowerPoint used to create complex presentation materials with graphs, illustrations, etc. which conform with the established organizational format
- Superior quantitative and analytical skills to create concise, detailed reports
- Strong negotiating, influencing, and project management skills
Preferred credentials/qualifications include the following:
- BA/BS degree highly preferred
- A strategic thinker with a good grasp of accounting and financial principles
- Experience supporting more than one Director/Manager
- Ability to work a flexible schedule if needed
If you are looking for an opportunity that is both professionally challenging and personally stimulating , we invite you to visit jobs.kp.org for complete qualifications and job submission details, referencing job number _____________. Kaiser Permanente is an EOE/AA employer. Drug-free workplace.

Kaiser Permanente was named a 2011 Best Place to Work in the Bay Area by the San Francisco Business Times. Find out why by hearing from our employees at kp.org/jobs/video. Follow us on twitter.com/KPCareers or visit the KP Careers tab on facebook.com/KPThrive.

This position supports Kaiser Permanente's code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.

jobs.kp.org
]]> Wed, 16 May 2012 16:00:00 GMT 2436982-Oakland-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Secondary Functions:
- Will support Graduate Medical Education activities for Redwood Cityand Quality Dept Admin functions.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Preferred Qualifications:
- Previous work experience in health care or academic settings.
- Familiarity with medical terminology.

Skills testing: Typing (45 WPM), advanced level Microsoft Word, intermediate level in Excel and PowerPoint]]> Tue, 15 May 2012 16:00:00 GMT 2433476-California-Administration,-Clerical,-and-Support-Services Essential Functions:
- Support Nurse Educators, CNSs, and e-Learning & Web Specialist as requested to support logistical needs related to professional development courses
- Maintain the descriptions of educational content on the Staff Development website and paper catalog by working with Nurse Educators, CNS, e-Learning & Web Specialist, and Word Processing staff. Assist Nurse Educators, CNS, e-Learning & Web Specialist with logistical needs (i.e., schedule, classrooms/virtual classroom tools)
- Partners with Nurse Educators, CNSs, and e-Learning & Web Specialist to maintain up-to-date descriptions of educational content on the Staff Development website and paper catalog. Maintain documents as required for regulatory compliance
- Coordinate with Director of Staff Development, Nurse Educators, CNSs, and e-Learning & Web Specialist to input course locations, schedules, and course descriptions into KP Learn, Healthstream, or other E-Learning system
- Provide rosters to instructors and report on attendance and key metrics
- Manage registrations and resources for educational offerings
- With Director of Staff Development maintain continuous improvement processes for education record tracking that meets internal and external compliance requirements
- Partner with e-Learning & Web Specialist to troubleshoot Healthstream and KP Learn or other ELearning systems
- Support Nurse Educators and CNSs to ensure appropriate formatting and brand identity is maintained
- Partner with Director of Staff Development, Nurse Educators, CNSs, and e-Learning & Web Specialist to update and maintain department web page
- Coordinate the master schedule of all training opportunities for Staff Development as well as design. Maintain the yearly online course calendar


Qualifications:

Basic Qualifications:
- 2 years of experience working with a learning management system, including working with an IT department to troubleshoot/enhance system
- 2 years of demonstrated skill teaching/facilitating in a classroom setting
- Bachelor's degree in education, or health management field or equivalent experience
- Demonstrated skill delivering reports, metrics evaluation, and budgeting
- Demonstrated skill in managing a database
- Mastery of MS Office software applications
- Problem identification and resolution skills
- Demonstrate customer focused service skills
- Proficient writing and grammar skills
- Thorough understanding of the PC and Windows environment
- Demonstrated Understanding of project management fundamentals
Preferred Qualifications:
- Minimum of 1year ofexperience working with a learning management system, including working with an IT department to troubleshoot/enhance system
- Prior experience in Education or Staff Development department
- Proficient knowledge of learning management systems, project management fundamentals, and business software applications
- Demonstrated understanding of keep in principles, practices, and training approaches
- Proficient knowledge in a variety of audio visual configurations
- Proficient skills in facilitation, classroom management, and basic curriculum design
- Proficient skills in Kaiser software applications,i.e., KP Learn, Meeting Room Manager, Healthstream and Web design
Salary Range: $20.13 - $26.59]]> Tue, 15 May 2012 16:00:00 GMT 2433522-Oregon-Administration,-Clerical,-and-Support-Services Essential Functions:
- Provide exceptional customer service to both our internal & external customers
- Provide courteous & cooperative service on each & every encounter
- Must possess strong interpersonal skills & the ability to multi-task
- Receive & correctly route incoming calls
- Effectively & quickly handle various codes (blue, red, secure, etc), including Overhead Paging
- Provide patient information as appropriate & adhere to all HIPAA guidelines
- Report equipment malfunction as needed
- Orient new staff, or less experienced Operators
- Other duties as assigned


Qualifications:

Pay Grade: 12


Basic Qualifications:
- Minimum of six (6) months experience providing front line customer service
- Busy phone experience preferred
- Working knowledge of PC's
- Type 25 wpm.
- You must take & pass the typing test prior to the end of the posting period or your bid will be bypassed
- Test must be current within one (1) year. Please contact Human Resources for testing.
- Bilingual (English/Spanish) preferred


Preferred Qualifications:
- Prior PBX experience preferred.
- Ability to work weekends
- Basic computer skills to include Word, Excel and Lotus Notes.


Notes:
- This is a 24/7 department
- This is an on call position, days and hours may vary according to departmental need.
]]> Tue, 15 May 2012 16:00:00 GMT 2433460-California-Administration,-Clerical,-and-Support-Services Oakland, CA

Supports an Executive Director and members of the management team with complex administrative support and project coordination to include the following:

- Manages multiple calendars to include arranging complex special events requiring solid understanding of event requirements and coordination of dependencies.
- Drives agenda planning and meeting set-up for regularly scheduled meetings.
- Assists with complex custom reports and cross-functional initiatives that require project coordination (e.g., data collection and validation, project reporting, etc.).
- Drafts more complex and detailed correspondence for executives using KP knowledge and advanced business acumen; independently updates department documents as needed. Uses basic to advanced knowledge of two or more Microsoft Office/PC applications, depending upon department or business needs.
- Answers phones and email, and directs inquiries to appropriate parties based on functional/operational knowledge; may respond to routine to moderately complex inquiries directly.
- Monitors & resolves administrative budget issues to include billing and payment authorization for planned and unplanned expenses and special events; handles recharges across business units, tracks and accounts for executive travel/business expenses.
- Interacts regularly with KP employees at all levels across multiple organizations, as well as external representatives as a liaison, to gather, exchange, and compare/contrast pertinent operational information for others' use.
- Coordinates administrative workflow of the group; recommends new processes as needed.
-Serves as part of a larger administrative professionals team (4-person team) to support the broader department with infrastructure and administration needs.

Qualifications:

Basic Qualifications:
- Eight (8) - ten (10) + years of administrative and/or executive assistant experience w/ increasing levels of scope & discretion.
- Preferred demonstrated success providing support w/in a complex work environment.
- High School Diploma, GED or related experience.
- BA/BS preferred.
- Ability to learn & apply In-depth knowledge of KP's policies, practices, business, theories & systems.
- Uses acquired knowledge of industry practices & standards.
- Extreme attention to detail & ability to coordinate & provide support to an executive w/ a highly dynamic/complex role at KP.
- As a skilled specialist, completes tasks in creative & effective ways.
- Uses intermediate to advanced MS Office skills (Word, Excel and/or PowerPoint) to create more difficult presentation materials w/ graphs/illustrations, & proofreads content for accuracy & KP established formatting.
- Advanced writing skills to compose complex & detailed correspondence & recommends updates to department documents as needed.
- Requires ability to learn & apply an advanced understanding of a large complex organization & its customers.]]> Tue, 15 May 2012 16:00:00 GMT 2270871-Oakland-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Ensure consistent documentation and complete verification of practitioner (LIP/AHP) credentials.
- Provide required documentation to Chiefs of Service, Department Administrators, Medical Center Leaders and Committee Chairs/Members, as appropriate.
- Process all applications for appointment/credentialing, reappointment/recredentialing via the local and regional medical staff/credentialing policies and procedures.
- Partners with all necessary staff to ensure an integrated, timely, consistent product.
- Collaborates with regional professional recruitment personnel and regional credentialing personnel to ensure timely credentialing prior to employment.
- Maintains computerized database of practitioner data for use in the medical staff service program to assure data for all credentialed and privileged practitioners is consistently accurate and current.
- Implements an efficient and effective communication system for transmission of electronic practitioner data to other users in the medical center for information (i.e., practitioner-specific privilege look-up for patient care units).
- Implements an efficient and effective communication/transmission system of shared data to regional or other local sites to facilitate timely approval for professional staff appointment or approval to participate within Southern California Region.
- Keeps abreast of laws, regulations, local and regional policies/procedures and Professional Staff Bylaws, Rules and Regulations.
- Maintains credentials files of all practitioners within medical center site (including satellite facilities/medical office buildings).
- Supports professional staff committees by preparing agendas, recording minutes and follow-up.
- Supports the medical staff by being a resource for accreditation, licensing and regulatory compliance related to medical staff services functions.
- Assists Director of Medical Staff Services with all survey/audit processes.

Qualifications:

Basic Qualifications:
- AA degree or equivalent experience, bachelor's degree preferred.
- The Certified Provider Credentialing Specialist (CPCS) Certification OR three (3) to five (5) years demonstrated knowledge of medical staff service functions related to credentialing/privileging, preferred.
- Proficient with IBM PC, medical staff database.
- Proficient with medical terminology.
- Significant knowledge of federal and stateregulatory requirements and accreditation standards (i.e., TJC, NCQA, DOC, DHS, DMHC, CMS, Title 22)
- Strong organization, communication and written skills, with attention to detail required.
- Demonstrated ability to function independently with minimal direct supervision.


Preferred Qualifications:
- Master's Degree in HC or related field
- Professional Staff Office experience including California and Federal regulations in last three (3) years
- Current Ceritifcation in Certified Provider Credentialing Specialist(CPCS by NAMSS National Association Medical Staff Services)
- Knowledge in credentialing, proctoring, priveleges, reapointments for physicians, allied health professionals
- Demonstrates ability to organize
- Effective communication skills
- Knowledge of/skills in developing policy and procedures
- Knowledge of regulatory requirements and Joint Commission Standards related to Medical Staff Services
- Basic computer skills to include Word, Excel, Powerpoint and Databases.


Notes:
- Will include travel to Antelope Valley (Lancaster) Medical office building for satelitte office use once weekly approximately.
- Schedule varies.
]]> Tue, 15 May 2012 16:00:00 GMT 2332182-California-Administration,-Clerical,-and-Support-Services Make it yours. At Kaiser Permanente, we realize that it takes more than expert medical care to be one of the nation's leading health care providers and not-for-profit health plans. It takes advanced technologies, state-of-art facilities, and the people to support them. Come impact your future, and the future of care. If this sounds like something you believe in, consider joining us in Oakland, California.

Executive Assistant I - Marketing, Service, Sales Administration

In this busy role, you will be responsible for providing administrative and business operations support for seniormanagement and to anticipate and meet business needs and organizational goals. You will be expected to analyze problems; determine the most effective solutions; compile and analyze data; and prepare reports/recommendations. Administrative duties will be complex and varied, extending across several lines of business and functional areas, and require the ability to anticipate and proactively solve logistical and coordination issues. In addition, you will also assist the events planning staff in the organization of at least two major annual conferences; coordinate the administrative workflow of the department; and recommend new processes as needed. Above all, you must be a take-charge individual who is able to hit the ground running.
Essential Functions:
- Provides more complex administrative support & project coordination for executives & senior management to include the following:
- Answers phones & email, & directs inquiries to appropriate parties based on functional/operational knowledge; may respond to routine to moderately complex inquiries directly. (20%)
- Manages multiple calendars to include arranging complex special events requiring solid understanding of event requirements & coordination of dependencies. (25%)
- Drafts more complex & detailed correspondence for executives using KP knowledge & advanced business acumen; independently updates department documents as needed.
- Uses basic to advanced knowledge of two or more Microsoft Office/PC applications, depending upon department or business needs. (15%)
- Assists w/ complex custom reports & cross-functional initiatives that require project coordination (e.g., data collection & validation, project reporting, etc. (10%)
- Monitors & resolves administrative budget issues to include billing & payment authorization for planned & unplanned expenses & special events; handles recharges across business units, tracks & accounts for executive travel/business expenses. (10%)
- Interacts regularly w/ KP employees at all levels across multiple organizations, as well as external representatives as a liaison, to gather, exchange, & compare/contrast pertinent operational information for others' use. (10%)
- Coordinates administrative workflow of the department; recommends new processes as needed.
- Directs & delegates to other administrative assistants on work processes & best practices. (10%)
- Responsibilities impact the achievement of department objectives.
- Contributions impact functional projects and/or initiatives.
- Errors would result in delays, inefficiencies and/or expenses as well as inconvenience executive staff.
- Exercises judgment in selecting methods, techniques & evaluation criteria for obtaining results.
- Generally involves using knowledge of generally established procedures, instructions, & department resources.
- Requires judgment to select from less than apparent alternatives.
- Requires decision-making w/in defined parameters; must have sound knowledge of department & executive priorities to ensure objectives are met.
- Develops solutions to difficult problems, using knowledge of KP/department policies & procedures.
- Most problems are not clearly defined & solutions require intermediate problem-solving experience.
- Must be able to come up w/ quick solutions as schedules & projects change.
- Provides a variety of difficult operational information to convey concepts & processes.
- Communicates department information to entire functional/department staff, as well as other executive staff.
- Works w/in established KP/department policies & procedures on assigned work.
- Work is generally supervised, checks in w/ manager for direction on a limited basis.
- Has authority to act on behalf of executives regarding many administrative/project matters; has authority to delegate & assign work to others w/in the executive's jurisdiction.

Qualifications:

Basic Qualifications:
- Minimum 8 years of administrative and/or executive assistant experience with increasing levels of discretion and expanding scope of duties.
- Demonstrated ability to quickly gain a thorough understanding of a large, complex organization and its customers and their needs.
- Proven ability to effectively utilize best business practices, standards, theories, and systems.
- Intermediate to advanced knowledge of Word, Excel, and PowerPoint.
- Ability to create sophisticated presentation materials with graphs/illustrations.
- Must be detail-oriented with strong organizational, problem-solving, writing, grammatical, proofreading, and vocabulary skills.
- Interest in intranet site design and maintenance a plus (Vivian tan-I hate to lose Shashana).
- Demonstrated success providing support within a complex business environment.
Preferred Qualifications:
- Bachelor's degree.
- MS Share Point skills highly preferred.
]]> Mon, 14 May 2012 16:00:00 GMT 2429303-Oakland-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Skills testing: Microsoft Word (advanced), Excel (intermediate), and PowerPoint (intermediate)]]> Fri, 11 May 2012 16:00:00 GMT 2424259-North-Bay-Administration,-Clerical,-and-Support-Services Essential Functions:
- Maintains manager/executives and department calendars.
- Arranges meetings, conferences and travel itineraries.
- Orchestrates and organizes project meetings.
- Schedules and materials such as agendas, timeliness, reports, and presentations.
- Screens telephone calls/visitors and refers to appropriate staff member.
- Determines which requests should be referred to others.
- May provide information to top level management, Board Members, etc.
- Responds to internal and external requests for information relating to established departmental policies and procedures.
- Interprets policies and procedures in response to inquiries.
- Reviews/screens manager/executives mail, researches issues, and provides recommendations.
- Performs data input and maintains established databases.
- May collect and research information or data needed by manager or staff.
- Maintains confidential department files and records.
- May provide training/direction to other non-exempt personnel.
- Performs other related duties as assigned by management.
- Various positions are under review w/ a joint Management/Union review committee for appropriate Union/Non-Union status and this position may be considered a union position or may be converted to a union position at some time in the future. Should this position be determined to be union, it returns to the bargaining unit in accordance w/ the Collective Bargaining Agreement.

Qualifications:

Basic Qualifications:
- Four (4) plus years of experience in performing administrative support functions for department managers.
- High School or General Education diploma.
- Strong proficiency w/ MS Office applications (Word, Excel and PowerPoint) and Lotus Notes.
- Well organized and detail oriented.
- Strong customer service skills.
- Ability to merge documents and summarize information.
- Ability to follow written and verbal instructions.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Computer literacy is required.
- Microsoft Office 2010 including Word, Excel, Power Point, two+ years' experience in performing administrative support functions for department managers.
- Primarily, position will support the administrative aspects of Utilization Review and Discharge Planning staff and processes for the medical center.
- Ability to generate database reports such as found in Access, creating run charts and pivot tables.
- Computer testing may be required

Skills testing: Word, Excel, and PowerPoint

Schedule: Part-Time Regular, 32 hours per week. Sunday, Monday, Friday and Saturday: 8:00am to 4:30pm. Working every weekend will be required. Hours and days may change base on the needs of department and/or hospital operations.]]> Fri, 11 May 2012 16:00:00 GMT 2424233-California-Administration,-Clerical,-and-Support-Services Essential Functions:
- Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Confidentially obtains or reviews & records patient financial & demographic information
- Coordinates w/ inpatient/outpatient admission & registration for identification of potential alternate payor sources
- Interviews patients to determine financial status, counsels & makes arrangements for direct payment, potential enrollment in a government sponsored program or direct billing to the patient
- Completes Medical Financial Assistance applications based on analysis of patient financial information
- Provides functional guidance to the support staff & informs support staff & physicians on new & revised processes
- Acts as a patient/member advocate & uses knowledge of external & internal Social Services agencies for patient referral
- Retrospectively reviews diagnosis & treatment records to identify potential Third Party Liability & Workers Compensation cases
- Screens for potential eligibility for KP Membership through government programs (Medi-Cal, Medicare, transition plan, etc)
- Obtains pre-authorizations for services from employers & other insurance carriers
- Coordinates & collects conversion dues for KP coverage
- Checks patient information against updated eligibility using on-line systems (Foundations)
- Places telephone call to the appropriate departments (CSC, Sales & Marketing, etc) in cases where group eligibility is not updated
- Ensures that all documentation in the billable jackets is complete & obtains missing or needed information
- Establishes & maintains courteous, cooperative relations w/ the public, patients & other personnel
- Performs other related duties as required


Qualifications:

Pay Grade: 14

Basic Qualifications:
- Minimum of three (3) years of relevant experience in health care billing, collections or financial counseling or equivalent
- High School Diploma/GED
- Certificate of completion of a course in Medical Terminology
- Typing 35 wpm. Typing scoremust be current within one (1) year. Please contact Human Resources for testing.
- Demonstrated ability in patient registration, admissions & billing practice required
- Ability to demonstrate knowledge of & to utilize Government Programs & alternate payor sources (Workers Compensation, TPL, COB, Commercial, etc)

Notes:
- This is an On-Call position, days and hours may vary according to departmental need]]> Wed, 09 May 2012 16:00:00 GMT 2418106-California-Administration,-Clerical,-and-Support-Services

Essential Functions:
- Answers phones, takes messages, screens calls, and greets KP visitors or outside vendors. May monitor emails for others.
- Organizes and manages departmental files and incorporates business process improvements to ensure files and documents are updated and easily accessible (includes electronic copies on computer network drives).
- Manages calendars, schedules/plans meetings. May research, plan and arrange meetings and events for 100 people or less, including hotel and conference facilities. May make travel arrangements for colleagues.
- Drafts, edits, proofreads and prepares correspondence; creates reports, graphs and presentations.
- Inputs data and maintains established databases; gathers and researches information with functional employees, external vendors and representatives in support of ongoing business operations.
- Tracks expenditures related to charitable contributions and invoices in the GIFTS grants management database and OneLink. Manages expense reports through KPERS.
- Under general supervision, creates narrative and quantitative reports in response to routine and custom reporting requests to meet informational requirements of KP management and/or external agencies and organizations for critical financial, departmental or operational analyses.
- Assists with identifying requirements for end-user systems applications, developing specifications of data, maintains specialized databases/table and oversees processes and access to safeguard data integrity.
- May track and analyzes monthly national financial reports; may consolidate and analyze for trends.
- Participates in various special projects as required.
- Interacts with KP executives and employees across multiple organizations, as well as external representatives, serving as a liaison for the department/function to discuss complex administrative matters, business processes, and project activities to facilitate department goal attainment.
- Coordinates project work schedules to meet client expectations and raises conflicting deadlines to management's attention.
- Provides administrative and project support to the team manager and senior management using intermediate to advanced MS Office skills (Word, Excel, MS Project and/or PowerPoint).
- Other duties as assigned.

Qualifications:

Basic Qualifications:
- Five (5) to eight (8) plus years of administrative and operational support within a specific functional level with increasing scope and discretion.
- Two (2) to three (3) plus years of functional analytical experience.
- High school diploma, GED or equivalent work experience.
- BA/BS preferred.
- Ability to apply and use thorough knowledge of KP's policies, practices, business processes, techniques, work standards and systems.
- Uses acquired knowledge of industry practices and standards.
- Intermediate knowledge of Excel to compile and create moderately complex spreadsheets and reports.
- Uses intermediate to advanced MS Office skills (Word, MS Project, and or/PowerPoint) to create moderately complex presentation materials with graphs, illustrations, etc.; proofreads content for accuracy and KP established formatting.
- Strong quantitative and analytical skills.
- Ability to acquire and use advanced knowledge of KP and its customers.]]> Wed, 09 May 2012 16:00:00 GMT 2391566-Oakland-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Secondary Functions:
-Maintains manager/executives and department calendars.
- Arranges meetings, conferences and travel itineraries.
- Orchestrates and organizes project meetings, schedules and materials such as agendas, timeliness, reports and presentations.
- Determines which requests should be referred to others.
- May provide information to top level management, Board Members. etc.
- Responds to internal and external requests for information relating to established departmental policies and procedures. Interprets policies and procedures in response to inquiries.
- Reviews/screens manager/executives mail, researches issues and provides recommendations.
- Performs data input and maintains established databases. May collect and research information or data needed by manager or staff.
- Maintains confidential department files and records.
- May provide training/direction to other non-exempt personnel.
- This position supports administrative functions for TPMG Administration.
- Manages department calendar and meetings - this includes: scheduling; preparing and distributing meeting materials; briefing participants as needed; booking meeting facilities; setting up conference calls; keeping a master calendar
- Appropriately refers substantive questions/key business issues to others, and follows up to ensure resolution on behalf of Leadership.
- Performs other related duties as assigned by management.


Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Preferred Qualifications:
-Kaiser Permanente experience,
- Ability to work on confidential matters and maintain private information confidental.
- Highly organized and detail oriented.

Skills testing: Advanced level Word, Excel, Powerpoint, & Typing (45WPM)]]> Tue, 08 May 2012 16:00:00 GMT 2415029-San-Francisco-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Secondary Functions:
Responsible for managing education continuing education files and maintaining database. Prepares notifications for classes, maintains registration, and confirmation of attendance. Assists in the preparation of class educational handouts. Maintains confidentiality of files. Coordinates scheduling of new hire employees into PCS Orientation and KP HealthConnect classes. Assist with the management of the HealthStream Education system.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Preferred Qualifications:
- Experience in working with an Education Department.

Skills Testing: Microsoft Word, Excel, PowerPoint.

++ This is a temporary position. Expected length of employment up to December 31, 2012.++]]> Tue, 08 May 2012 16:00:00 GMT 2414957-Roseville-Administration,-Clerical,-and-Support-Services Verifies/corrects abstracted demographic & clinical data. As needed, Coder II's may be required to assist & be a resource for data integrity & the work of Coders I and/or other employees in the Health Information Management Department who need instruction & assistance in coding e.g., defining charts by diagnoses or procedures. May also be required to provide professional guidance, advice & instruction to Coders I.

Essential Functions:
- Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Maintains timely coding & abstracting productivity & quality standards
- Review medical records to identify diagnoses/procedures
- Independently organizes & prioritizes all work to ensure that records are coded in time frames that will assure compliance w/ regulatory requirements
- Demonstrates a comprehensive knowledge of all procedures concerning the sequencing of diagnoses, procedures such as but not limited to those outlined in ICD-9-CM, Uniform Hospital Discharge Data Set & Medicare Guidelines
- Demonstrates knowledge of Anatomy & Physiology to interpret general medical classifications for coding discharge data including the most complicated encounters/cases
- Assigns Codes
- Codes all diagnostic & operative information from the medical record using ICD-9-CM & CPT coding classification systems & independently quality checks own work
- Selects the DRG for each inpatient case
- Optimizes hospital payment legitimately & ethically by utilizing approved coding guidelines & conventions
- Reviews DRG discrepancies from the fiscal intermediary to ensure the appropriate per case DRG assignment
- Verifies & abstracts, all medical data from the record to complete a data abstract on each hospital encounter
- Corrects data as appropriate
- Ensures that all data abstracted is consistent w/ guidelines outlined by JCAHO, OSHPD & regional & local policies
- Completion of Medical Records
- Interacts w/ physicians to clarify & accurately document patient diagnostic & procedural information through a query process
- Enters patient information into the computerized inpatient & outpatient medical record databases, ensuring the accuracy & integrity of the medical record abstract data prior to transmitting case to Government Reimbursement for billing
- Ensures timely record availability by meeting established coding & abstracting productivity standards
- Independently conducts medical record documentation auditing to monitor physician compliance w/ regulatory requirements i.e., Physician Review Project
- Confidentiality/Security of Systems
- Maintains & complies w/ policies & procedures for confidentiality of all patient records
- Demonstrates knowledge of security of systems by not sharing computer logons
- Other Duties
- Answers the telephone promptly & identifies themselves & the department
- Trains & instructs employees as appropriate
- Acts as an expert resource person to other coders & personnel in other hospital departments regarding coding questions & issues
- May perform other duties as assigned by supervisors

Qualifications:

Pay Grade: 15

Basic Qualifications:
- Requires one (1) of the following current credentials: Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder-Hospital (CPC-H) or Certified Coding Specialist (CCS)
- Completion of classes in Medical Terminology, Anatomy/ Physiology, ICD-9 and CPT coding conventions conforming to standards established by the American Hospital Association (Coding Clinic), American Medical Association, CMS or successful completion of an AAPC or AHIMA accredited coding certification program
- Obtain a passing score on a KP HIM Coder II coding Assessment
- Keyboarding skills

Notes:
- This is an on call position, days and hours may vary according to departmental need
]]> Mon, 07 May 2012 16:00:00 GMT 2415071-California-Administration,-Clerical,-and-Support-Services Essential Functions:
- Supervises daily operations & actively assists & provides direction to subordinates as required
- May perform, especially in staff or professional groups, ongoing operational tasks of organizational units
- Provides human resources support including managing the hiring, salary determination, & competency assessment processes
- Coordinates multiple projects, orchestrates meetings, develops timelines
- Ensures projects are completed on schedule following established procedures & schedules
- Promotes a team environment & provides work direction & guidance including coaching, professional development & training
- Resolves grievances
- Assists manager w/ development of short & long-range departmental goals & objectives
- Administers budgets to meet the fiscal goals for capital, payroll & non-payroll expenses; performs financial & staffing analysis
- Produces management information reports
- Reviews department/unit/area performance to ensure quality and/or quantity goals are met to include business & financial aspects
- Develops operating & customer service procedures
- Serves as a liaison between management, other departments, subordinates and/or members
- Resolves problems & complaints from client departments, other managers and/or members
- Ensures compliance w/ department/organization policies/procedures
- Conducts training sessions for professional development, systems training, & train-the-trainer program

Qualifications:

Basic Qualifications:
- Significant experience supervising a multi-disciplinary staff of non-exempt and entry level exempt employees
- Experience and knowledge of procedures/policies/regulations in a specific functional area
- Experience conducting training programs
- Experience with budget management
- Bachelor's degree or equivalent experience in business administration
- Proficient in a variety of software applications
- Ability to effectively coordinate multiple projects, use time management skills and independent judgment
- Ability to adapt to shifting priorities; team player, tactful and diplomatic
- Strong customer service and interpersonal skills required to communicate effectively with all levels of management internal/external
- Must be able to work in a Labor/Management Partnership environment


Notes:
- PR # MT-1369
- Repost of MT-1364
- Work schedule to vary as required]]> Mon, 07 May 2012 16:00:00 GMT 2414993-California-Administration,-Clerical,-and-Support-Services - Performs varied clerical work involving a high degree of independent judgment and accuracy.
- Analyze master schedules to determine accuracy and appropriateness.
- Create, Modify and maintain profiles.
- Create and maintain daily patient appointment schedules of TPMG physicians and non-physician providers adjusting time segments in the PARRS II system indicating clinic time and non-clinic time.
- Cancel, reschedule and notify patients of appointment changes (if dept policy) Create, & Maintain master schedules, physician & non-physician work sheets in Microsoft Word and/or Microsoft Excel.
- Secure, compile and report statistical data.
- Documenting and recording data accurately and legibly.
- Participate in intradepartmental meetings and act as liaison with appropriate personnel.
- Release schedules on a timely basis for use by department personnel.
- Covers all departments assigned and other additional duties as assigned by the Manager.

Qualifications:

Basic Qualifications:
- Must have at least 6 months experience in Medical Offices environment in a position which demonstrates knowledge skill & experience in the following
- Problem solving skills with the ability to identify, analyze, report and resolve.
- Knowledge of K.P.M.C.operational procedures preferred.
- Experience in automated systems: PARRS II, HEALTH CONNECT, and LOTUS NOTES.
- Setting priorities in a complex, busy environment, handling tasks simultaneously to include follow up.
- Experience in appointment making protocols in primary & specialty care.
- Good Communication skills, exhibiting diplomacy, tact, and caring attitude in all interactions.
- The ability to demonstrate good telephone etiquette and cope with every day pressure while interacting with staff, patients and/or their family members.
- Ability to demonstrate effective oral and written skills..
- Must posess initiative and have ability to make independent decisions.
- Must apply and retain thorough knowledge of all policies/procedures.
- Ability to sit and use a computer terminal 90% of the time and answer telephones.
- Good organizational skills.
- Typing of 40 WPM.
- Word Processing Skills (MS Word & Excel).
-Must be service-oriented individual and maintain the highest level of courtesy to patients, members, staff andcoworkers.
- Must convey proper information and/or instructions to patients.
- Good work history demonstrating dependability, stability and good attendance.
- Perform varied clerical work involving a high degree of independent judgment, speed and accuracy.
- Must successfully complete regional Schedule Creation and Maintenance course when offered.
- Must be willing to work evenings, weekends and holidays as assigned per contractual agreement.
- Overtime and additional hours are assigned per contractual agreement.

Skills testing: Typing (40 WPM), Microsoft Word & Excel (basic)]]> Sun, 06 May 2012 16:00:00 GMT 2408340-Silicon-Valley-Administration,-Clerical,-and-Support-Services - Takes and transcribes dictation, either manually or by machine into proper format correcting grammar, spelling, and sentence structure. (Dictation usually involves a normal range of business vocabulary or a limited and recurring range of specialized terminology).
- Assures all clerk duties are covered among three clerical personnel and sees to it that work flow meets Department's requirements.
- Types forms, letters, reports and correspondence.
- This includes all confidential personal correspondence for Membership Accounting and Billing, Note and order processing, preparing agendas for meetings, scheduling staff, ordering DME.
- Answers phone calls from a variety of sources including a potential for being first person to answer a death call from a crying family member.
- Prepares drafts, may compose routine correspondence on own initiative for Manager's review and approval.
- Receive telephone and personal callers; directs appropriate individual or relays messages.
- Can provide routine information to callers.
- Maintains Manager's calendar; arranges appointments and meetings, makes travel arrangements.
- Reviews, distributes department mail.
- May keep records of budgets and/or budgeted times, post information to records and logs, maintain administrative files.
- Performs other related duties as required.

Qualifications:

Basic Qualifications:
- One year Hospice Experience.
- Interpersonal skills necessary to deal effectively and courteously with a diverse group of internal callers/visitors, as well as an occasional number of external contacts.
- Good communication skills required.
- Typing: 35 WPM.
- Ability tolearn and be proficient at CDS/HCMS, Crystal Reports, Health Connect, e-procurement, one-link, time card entry and processing and any other system needed for the running of the Hospice Department.
- Must be able to work in a Labor/Management Partnership environment.

Skills testing: Typing 35 WPM
]]> Wed, 02 May 2012 16:00:00 GMT 2399571-San-Francisco-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Provides administrative support and participates in various complex special projects using advanced MS Office Skills.
- Ensure activities meet expectations, utilizing project management techniques and tools to independently resolve scheduling issues and advise management of resolution.
- May be accountable for the coordination and distribution of financial related reports/data.
- May be accountable for the content development for intranet site/online tools, and coordination with corporate communication specialist.
- Interface with KP employees across multiple organizations and external parties as a liaison for the department/function.
- Interact and collaborate with multiple internal managers across various initiatives.


Qualifications:

Basic Qualifications:
- Seven (7)plus years of administrative and operational support within a specific functional level with increasing scope and discretion.
- Three (3) plus years of functional analytical experience.
- High School Diploma, GED or equivalent work experience.
- BA/BS preferred.
- 2+ years of project facilitation and program coordination, or related experience.
- Advanced knowledge in MS Office applications and KP standard calendaring/on-line meeting tools.
- Applies business theories and concepts to accomplish significant department projects and/or initiatives.
- Intermediate knowledge of program management theories and concepts.
- Ability to exercise independent judgment; relies on experience, knowledge, skills and abilities to make sound decisions.
- Desire to learn and develop in a dynamic environment as part of a high-performing team

Preferred Qualifications:
- 1+ years experience working in a healthcare environment.
- 1+ years experience in project management framework and processes.
- Knowledge and understanding of Epic or equivalent revenue cycle systems and processes.
]]> Tue, 01 May 2012 16:00:00 GMT 2399564-Oakland-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Skills testing: Word, Excel and typing speed 35wpm]]> Tue, 01 May 2012 16:00:00 GMT 2232572-Union-City-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Secondary Functions:
- Will support Graduate Medical Education activities for SSF.
- Under limited supervision, serves as administrative liaison between manager and direct reports and others within and outside the organization by providing advanced, highly responsible administrative support.
- Activities range from routine to moderately complex, requiring a greater level of judgment and initiative to determine proper approach or action to take in non-routine situations and extensive knowledge of the organizational unit served including typical operating policies, procedures, and protocols, and administrative concepts, principles and accepted practices in the occupation.
- On own initiative and discretion and based on priorities, commitments and current projects, assesses urgency/priorities, accepts or declines appointments and meetings and/or arranges for representation by subordinate-level staff member.
- Appropriately refers substantive questions / key business issues to others and follows up to ensure resolution on behalf of manager.
- Assesses problems and develops solutions following general policies and procedures. May delegate problems or requests to staff members for resolution.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint, Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Preferred Qualifications:
- Expertise with word processing, spreadsheets, graphics and presentation software including the ability to create tables; merge documents; create pivot tables; and develop graphics and PowerPoint presentations from notes.
- Previous work experience in health care or academic settings.
- Familiarity with medical terminology.

Skills testing: Microsoft Word (advanced)

Schedule:

Mon, Tues: 8:00 AM - 5:00 PM, Thurs: 8:00 AM - 12:00 PM]]> Mon, 30 Apr 2012 16:00:00 GMT 2391547-San-Francisco-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Skills testing: Advanced level Word, Excel, Powerpoint, & Typing (45WPM)

This position will float between the Livermore and Pleasanton facilities.
]]> Mon, 30 Apr 2012 16:00:00 GMT 2391562-San-Francisco-Administration,-Clerical,-and-Support-Services - With the direction from the physician Scheduler and DSA Health Care Analyst will coordinate physician schedules for the department of Medicine across the DSA. A large percentage of this position will be data entry in an EXCEL spreadsheet.
- Will maintain online M.D. scheduling process.
- With direction from the DSA manager of Cardio/Pulmonary and GID department, will coordinate provider schedules for the Adult primary Care Sub Specialties across the DSA. - Will participate in review and recommendation for M.D. time-off requests.
- Assist Physician Scheduler and Access Analyst with gathering and distribution.
- Completes access, and other reports as assigned.


Qualifications:

Basic Qualifications:
- 12 months work experience preferably with Kaiser permanente staff scheduling processes.
- Experience with personal computting applications: Proficient in Microsoft Office, including Excel, Word, Lotus Notes required.
- Two years recent experience on a computerized appointment system with demonstrated computer literacy preferred. Basic math and English composition.
- Ability to use networked computer (email, KP intranet, internet).
- Must have clear and effective oral and written communication skills with co-workers, other health care team members and patients.
- Must demonstrate accuracy and organization in work.
- Ability to work efficiently and to follow direction.
- Must exibit principles of customer service.
- Must be able to work under pressure and remain pleasant while performing more than one related task at once or in quick succession in a heavy workload environment.
- Demonstrated ability to analyze, make decisions and follow through within the parameters of the job duties.
- Must exhibit a professional manner with a high degree of courtesy, tact and poise when interacting with employees, patients and visitors.
- Ability to prioritize multiple requests.
- Must be proficient in mainframe programs: PARRS II and e-mail.

Preferred Qualifications:
- Previous Kaiser Permanente background/knowledge of mainframe applications preferred.

Skills testing: PC skills, Excel & Word

Schedule: Mon - Thurs 8:30am - 12:30pm, Fri 1:00pm - 5:00pm

Scheduled days and hours are dependent upon departmental needs and may include holidays and weekends.]]> Mon, 30 Apr 2012 16:00:00 GMT 2391518-Walnut-Creek-Administration,-Clerical,-and-Support-Services Administrative Assistant IV
San Diego, CA


Kaiser Permanente (KP) is looking for anAdministrative Assistant IVin San Diego. This position will support the Controller of the Marketing, Sales, and Service Administration organization (MSSA).


Essential Functions:
- Answers phone calls and e-mails and directs inquiries to appropriate parties based on functional/operational knowledge; may respond to routine to moderately complex inquiries directly.
- Manages heavy calendaring to include arranging complex special events requiring solid understanding of event requirements and coordination of dependencies.
- Arranges travel, completes expense reports, organizes documents.
- Coordinate closely with stakeholders and their administrative staff.
- Drafts more complex and detailed correspondence for executives using KP knowledge and advanced business acumen; independently updates department documents as needed.
- Uses basic to advanced knowledge of Microsoft Office (Word, Excel, PowerPoint) applications, depending upon department or business needs.
- Assists with complex custom reports and cross-functional initiatives that require project coordination (e.g., data collection and validation, project reporting, etc.)
- Monitors and resolves administrative budget issues to include billing and payment authorization for planned and unplanned expenses and special events; handles recharges across business units, tracks and accounts for executive travel/business expenses.
- Interacts regularly with KP employees at all levels across multiple organizations, as well as external representatives as a liaison, to gather, exchange, and compare/contrast pertinent operational information for others' use.
- Coordinates administrative workflow of the department; recommends new processes as needed.
- Directs and delegates to other administrative assistants on work processes and best practices.
- Requires continuous use of technical and business vocabulary and a detailed knowledge of the organization's operations, policies, procedures, and personnel.
- Analyzes problems, determines approach, compiles and analyzes data, and prepares reports/recommendations.
- Works independently to anticipate and meet business needs.


Qualifications:

Basic Qualifications:
- High School Diploma or GED required.
- Minimum of 7 years of administrative assistant experience supporting at the department head or executive level.
- As a skilled specialist, completes tasks in creative and effective ways.
- Required previous experience managing dynamic calendars for management including event planning with external vendors.
- Must posses advanced verbal and writing skills to compose more difficult, detailed correspondence and to recommend updates to department documents as needed.
- Advanced knowledge of the following Microsoft Office Suite applications: Word, Excel, PowerPoint.
- Advanced skills with processing complex invoices.
- Advanced knowledge of email and office equipment (fax, phone, copier, etc.).
- Requires ability to learn and apply an advanced understanding of a large, complex organization and its customers.
Preferred Qualifications:
- Experience supporting executive level and multiple managers.
- Experience working in a large complex organization and with its customers.
- Experience working knowledge of Lotus Notes.
]]> Mon, 30 Apr 2012 16:00:00 GMT 2391542-San-Diego-Administration,-Clerical,-and-Support-Services
Essential Functions:
- Responsible for organizing, reviewing, troubleshooting, pre-fetching, importing of outside studies.
- Maintains other existing databases.
- Forwards and retrieves legacy images.
- Digitizes studies and associated paperwork.
- Responsible for handling requests for copies, films and/or CD of patient records.
- Responsible for reviewing quality assurance reports and resolving unread reports.
- Responsible for maintenance and transmission of images and other patient records (i.e. exception resolution, registered images, digitizing and verifying patient information).
- Exception resolution, including the merging, and editing of patient information and studies.
- Prepare reports and summaries.
- Answers telephone inquiries or requests from physicians, other health care professionals, patients and/or government/regulatory officials.
- All other duties related to DIL functions to promote efficiency in patient care and excellence in service, including the ability to continue to manage legacy film workflows and functions.
- Supervisory Responsibilities: N/A

Qualifications:

Basic Qualifications:
- Minimum one (1) year of experience in Radiology related field preferred.
- High School Education required or G.E.D Equivalent.
- AA degree preferred.
- Basic Windows-based personal computer skills, able to pass basic computer literacy test.
- Strong verbal and written communication skills.
- Must be able to work in a Labor Management Partnership environment.

Skills testing:PC skills]]> Wed, 25 Apr 2012 16:00:00 GMT 2381530-San-Francisco-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Skills testing: Word, Excel and typing speed 35wpm]]> Tue, 24 Apr 2012 16:00:00 GMT 2377243-Union-City-Administration,-Clerical,-and-Support-Services Essential Functions:
- Ensures smooth functioning of program in accordance w/ policies & procedures, regulations, & other compliance requirements
- Coordinates activities within & external to the department by answering questions about program operations, policies, & procedures
- Tracks milestones in project plans & contacts team members to ensure timely follow through & completion of assignments
- Schedules conference rooms, caterers, audiovisual equipment, & various support requirements for project teams
- Coordinates administrative workflow of the department & recommends new processes as needed
- Participates in various committee meetings related to the ongoing development & modification of the program
- Prepares various communication materials utilizing Word, PowerPoint, Excel, pivot tables, Visio & other similar software for a variety of management information reports
- Screens phone & email inquiries & assesses problems or questions to determine appropriate response general policies & procedures
- Performs assignments that require researching & collecting information, verifying validity of data, & analyzing information
- Prepares narrative, graphic & other presentation that summarizes findings & variances
- Provides recommendations based on data analyses to include procedural & policy changes
- Uses a variety of software & databases to retrieve required information & to prepare communications, letters, reports, confidential documents, etc
- Utilizes databases to include data entry, extract data, identifying & correcting data, & running reports for management information, budget analysis, performance metrics, & other required data
- May oversee portion of a department budget & make budget recommendations as required
- Independently tracks & compiles reports w/ actual to budget variances & trend analysis as required
- Performs other related duties as required


Qualifications:

Basic Qualifications:
- Five (5) to seven (7) years experience performing administrative support functions for department managers
- Experience in coordinating & providing support to large complex projects
- HS or GED
- BA/BS preferred
- Advanced level proficiency w/ MS Office applications (Word, Excel, PowerPoint, Access) & Lotus Notes w/ expertise w/ word processing, spreadsheets, graphics, & presentation software including the ability to create tables; merge documents; create pivot tables; & develop graphics & PowerPoint presentations from notes
- Familiarity w/ use of databases such as Access to enter & to retrieve data for management information reporting & analysis
- Accuracy, productivity, dependability & good attendance record a must
- Excellent customer service & oral & written communication skills required
- Must be able to work in a Labor-Management Partnership environment

Preferred Qualifications:
- Strong background in use of technology.
- Computer skills to include: MS Suite, KP Health Connect, Adobe Acrobat.
- Strong communication/marketing skills.

Skills testing: Typing (35WPM)]]> Mon, 23 Apr 2012 16:00:00 GMT 2373157-San-Francisco-Administration,-Clerical,-and-Support-Services Administrative Assistant IV, Internal Audit Services
Pasadena, CA


Kaiser Permanente (KP) is looking for anAdministrative Assistant IVin Pasadena. This position will support the Internal Audit Services (IAS) team.
Essential Functions:
- Answers phone calls and e-mails and directs inquiries to appropriate parties based on functional/operational knowledge; may respond to routine to moderately complex inquiries directly.
- Manages heavy calendaring to include arranging complex special events requiring solid understanding of event requirements and coordination of dependencies.
- Arranges travel, completes expense reports, organizes documents.
- Provides backup coverage to other assistants on the IAS team.
- Coordinate closely with stakeholders and their administrative staff.
- Drafts more complex and detailed correspondence for executives using KP knowledge and advanced business acumen; independently updates department documents as needed.
- Uses basic to advanced knowledge of Microsoft Office (Word, Excel, PowerPoint) applications, depending upon department or business needs.
- Assists with complex custom reports and cross-functional initiatives that require project coordination (e.g., data collection and validation, project reporting, etc.)
- Monitors and resolves administrative budget issues to include billing and payment authorization for planned and unplanned expenses and special events; handles recharges across business units, tracks and accounts for executive travel/business expenses.
- Interacts regularly with KP employees at all levels across multiple organizations, as well as external representatives as a liaison, to gather, exchange, and compare/contrast pertinent operational information for others' use.
- Coordinates administrative workflow of the department; recommends new processes as needed.
- Directs and delegates to other administrative assistants on work processes and best practices.
- Requires continuous use of technical and business vocabulary and a detailed knowledge of the organization's operations, policies, procedures, and personnel.
- Analyzes problems, determines approach, compiles and analyzes data, and prepares reports/recommendations.
- Works independently to anticipate and meet business needs.


Qualifications:

Basic Qualifications:
- High School Diploma or GED required.
- Minimum of 7 years of administrative assistant experience supporting at the department head or executive level.
- As a skilled specialist, completes tasks in creative and effective ways.
- Required previous experience managing dynamic calendars for management including event planning with external vendors.
- Must posses advanced verbal and writing skills to compose more difficult, detailed correspondence and to recommend updates to department documents as needed.
- Advanced knowledge of the following Microsoft Office Suite applications: Word, Excel, PowerPoint.
- Advanced skills with processing complex invoices.
- Advanced knowledge of email and office equipment (fax, phone, copier, etc.).
- Requires ability to learn and apply an advanced understanding of a large, complex organization and its customers.
Preferred Qualifications:
- Experience supporting executive level and multiple managers.
- Experience working in a large complex organization and with its customers.
- Experience working knowledge of Lotus Notes.
]]> Sun, 22 Apr 2012 16:00:00 GMT 2370015-Los-Angeles-Administration,-Clerical,-and-Support-Services Essential Functions:
- Maintains manager/executives and department calendars.
- Arranges meetings, conferences and travel itineraries.
- Orchestrates and organizes project meetings.
- Schedules and materials such as agendas, timeliness, reports, and presentations.
- Screens telephone calls/visitors and refers to appropriate staff member.
- Determines which requests should be referred to others.
- May provide information to top level management, Board Members, etc.
- Responds to internal and external requests for information relating to established departmental policies and procedures.
- Interprets policies and procedures in response to inquiries.
- Reviews/screens manager/executives mail, researches issues, and provides recommendations.
- Performs data input and maintains established databases.
- May collect and research information or data needed by manager or staff.
- Maintains confidential department files and records.
- May provide training/direction to other non-exempt personnel.
- Performs other related duties as assigned by management.
- Various positions are under review w/ a joint Management/Union review committee for appropriate Union/Non-Union status and this position may be considered a union position or may be converted to a union position at some time in the future. Should this position be determined to be union, it returns to the bargaining unit in accordance w/ the Collective Bargaining Agreement.

Qualifications:

Basic Qualifications:
- Four (4) plus years of experience in performing administrative support functions for department managers.
- High School or General Education diploma.
- Strong proficiency w/ MS Office applications (Word, Excel and PowerPoint) and Lotus Notes.
- Well organized and detail oriented.
- Strong customer service skills.
- Ability to merge documents and summarize information.
- Ability to follow written and verbal instructions.
- Must be able to work in a Labor/Management Partnership environment.

Skills testing: Microsoft Word, Excel, and PowerPoint

Schedule:

Mon - Wed: 8:30 AM - 5:00 PM, Thurs - Fri: 8:30 AM - 1:00 PM

Temporary:
Expected Length of Employment: Up to 90 days]]> Fri, 20 Apr 2012 16:00:00 GMT 2367831-San-Francisco-Administration,-Clerical,-and-Support-Services Essential Functions:
- Ensures compliance w/ organization policies/procedures & regulatory agencies; effective utilization of personnel, materials, space, & equipment; & effective customer service
- Recommends & implements internal policies & procedures
- Interprets & applies company policies/ procedures
- Manages the budget to meet the fiscal goals for capital, payroll, & non-payroll expenses
- Performs financial & staffing analysis
- Coordinates reconciliation of accounts & budget reporting requirements
- Advises management of serious variances; recommends & implements solutions
- May include managing complex transfer pricing agreements
- Supervises multiple ancillary functions, such as secretarial support, systems development, communications, & training
- In addition, provides human resources support to the entire functional area, including managing the hiring, salary determination, & performance evaluation processes
- Directs the units participation in diversity employment programs
- May compile statistics & produce reports (EEO/AA) for human resources & management
- Facilitates/administers training & educational programs, such as professional development, systems training, & train-the-trainer programs
- May conduct training sessions
- Identifies service & operational problems & issues; provides project management support to identify, research, develop & implement solutions
- Edits/produces any organizational unit communications, such as newsletters & directories
- Represents the organizational unit on administrative matters
- Establishes partnerships w/ other functional areas and/or regions
- Provides consultation to project teams working on region-wide and/or inter-regional projects

Qualifications:

Basic Qualifications:
- Bachelor's Degree or equivalent experience, in Business Administration, or other relevant field.
- Master's Degree preferred.
- Extensive experiencein managing a multi-disciplinary staff of professionals, technical and non-exempt employees.
- May require significant experience in functional area.
- Experience developing education and training programs.
- Experience with budget management/ development.
- Ability to adapt to constantly shifting priorities in managing a wide-range of projects.
- Team player, tactful and diplomatic.
- Demonstrated excellent interpersonal skills.
- User knowledge of computer systems/applications.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- Experience in payroll function and area of expertise.
- Experience in a management/leadership role.
- Able to be a leader, interact with senior management, manage and help balance multiple interests, and resolve conflicts.
- Management of highly visible and significant compensation, payroll and benefits.
- Extensive data analysis and project management skills.
- Experience in Microsoft Office with strong emphasis on Excel.
- Excellent written and verbal communication and presentation skills.
- Effective interpersonal skills with the ability to work well with all levels of physicians/management.


Notes:
- Days may vary.
- Rotating weekends.]]> Wed, 18 Apr 2012 16:00:00 GMT 2362691-Los-Angeles-Administration,-Clerical,-and-Support-Services Kaiser Permanente, Oakland, CA

Summary:

This position exists to provide administrative support for the Legal Department in its relations with internal and external customers. This includes dealing with sensitive, confidential information, drafting routine correspondence and complex editing of documents, creating an efficient automated and manual information system (i.e. filing system), scheduling appointments, heavy calendaring of meetings, vendor invoice management and processing, and making travel arrangements to ensure day-to-day operations run smoothly and effectively. This position will initially support the Deputy General Counsel and Assistant General Counsel and Practice Group Manager.
Essential Functions:
- Process sensitive and confidential information with the utmost judgment and tact, recognizing any time constraints and political implications and asking clarifying questions as appropriate.
- Type documents quickly and accurately from attorney notes and other forms of communication, applying proofreading and grammar skills.
- Check documents for ease of understanding.
- Prepare materials for presentations using current standard software programs.
- Prepare and edit complex Word, PowerPoint, and Excel documents.
- Proficient in Microsoft Office 2007.
- Draft routine correspondence from brief notes or verbal requests.
- Process the paper flow, including copying and distributing memos and reports.
- Organize and assemble complex legal and other documents.
- Check mailings to ensure that all relevant parties are included.
- Coordinate supervisor(s)' calendars by scheduling/confirming hearings, meetings and appointments; schedule meetings with numerous individuals; make travel arrangements and process all necessary paperwork, including expense reports.
- Stay well organized, establishing files (both manually and electronic).
- Create and maintain computer indices of relevant information.
- Maintain distribution lists.
- Retrieve information in a timely manner.
- Process invoices from external vendors who provide legal services and track/monitor work performed.
- Answers telephones pursuant to department policy.
- Use excellent telephone etiquette, representing the Legal Department and Kaiser Permanente in general to clients at all levels of the Program and to the public.
- Demonstrate effectiveness and commitment to work product of each team (i.e., attorneys, other secretaries), and function as an integral part of that team.
- Participates in department cross-training efforts with other members of the support staff.
- Assists co-workers as needed to accomplish projects.
- Perform tasks as required to ensure coverage for absent staff members.
- Ability to assist other staff members during peak work demand periods.
- Participates, provides input, and contributes to department projects and to the continuous improvement of the department as a whole.
- Ability to interact with senior Executives, Board Members and staff or officials at Regulatory agencies, as necessary.
- Able to prepare sensitive documents for presentation to such individuals or bodies.


Qualifications:

Basic Qualifications:
- 5 + years of administrative assistant experience supporting at the manager/director level, or related experience, in a fast paced, complex organization, executive level preferred.
Customer & Industry Knowledge
- Inputs and edits complex or lengthy legal documents.
Functional/Technical Knowledge & Skills
Word Processing:
- Inputs and edits standard text for routine correspondence and reports.
- Performs sorts and merges, prints mass mailings, selects font attributes and changes.
- Inputs scientific, legal, or bilingual text or develops routine macros; multiple columns; routine tables; automatic footnotes, endnotes, or tables of contents.
- Develops complex tables and charts (e.g. mathematical formulas, headers, font changes, highlighting, split cells). Imports and exports data and graphics files.
- Develops complex macros.
- Typing speed: 60 -70 wpm with a high level of accuracy.
- High School Diploma, GED or related experience.
- Substantial understanding of the job, and applies knowledge and skills to complete a wide range of tasks.
- Ability to learn and apply a thorough understanding of the organization and its functional policies and processes.
- Strong writing skills to create difficult and more detailed correspondence.
- Basic to intermediate knowledge of two (2) or more of Microsoft Office Suite applications: Word, Excel, PowerPoint and/or Access, depending upon department or business needs.
- Spreadsheets:
- Inputs and updates data to established spreadsheets.
- Designs routine spreadsheets, sets up routine formulas, prints desired selections.
- Creates graphs and charts.
- Designs complex spreadsheets, with multiple-functions formulas, and prints desired sections.
- Links spreadsheets. Imports or exports spreadsheets to data or word processing files.
- Creates graphics files and exports to word processing.
- Develops complex spreadsheets involving statistical formulas or construction of look-up tables. Develops complex macros.
- Proficiency in E Mail
- Database:
- Enters or edits data to existing database files.
- Sets up new database files.
- Runs pre-established reports and develops routine data lists through the report writer.
- Designs and implements program modifications and improvements. Imports and exports data.
- Develops complex management or scientific reports, using multiple databases.
- Working knowledge of email and office equipment (fax, phone, copier, etc.).
- Ability to coordinate multiple and difficult calendars and arrange meetings.
- Requires ability to learn and apply thorough understanding of a large, complex organization and its customers.
Preferred Qualifications:
- 3+ years legal experience
- BA/BS
- Paralegal Certificate desirable
- Microsoft Excel 2007.
- Lotus Notes.
- Experience in preparing presentation materials with PowerPoint 2007.
- Microsoft Word for Windows 2007.
- Use of Legal Matter Management and Document Management applications a plus.
- Familiarity with Access, Filemaker Pro and Docs Open/Hummingbird.
]]> Mon, 16 Apr 2012 16:00:00 GMT 2355420-Oakland-Administration,-Clerical,-and-Support-Services Verifies/corrects abstracted demographic & clinical data. As needed, Coder II's may be required to assist & be a resource for data integrity & the work of Coders I and/or other employees in the Health Information Management Department who need instruction & assistance in coding e.g., defining charts by diagnoses or procedures. May also be required to provide professional guidance, advice & instruction to Coders I.

Essential Functions:
- Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Maintains timely coding & abstracting productivity & quality standards
- Review medical records to identify diagnoses/procedures
- Independently organizes & prioritizes all work to ensure that records are coded in time frames that will assure compliance w/ regulatory requirements
- Demonstrates a comprehensive knowledge of all procedures concerning the sequencing of diagnoses, procedures such as but not limited to those outlined in ICD-9-CM, Uniform Hospital Discharge Data Set & Medicare Guidelines
- Demonstrates knowledge of Anatomy & Physiology to interpret general medical classifications for coding discharge data including the most complicated encounters/cases
- Assigns Codes
- Codes all diagnostic & operative information from the medical record using ICD-9-CM & CPT coding classification systems & independently quality checks own work
- Selects the DRG for each inpatient case
- Optimizes hospital payment legitimately & ethically by utilizing approved coding guidelines & conventions
- Reviews DRG discrepancies from the fiscal intermediary to ensure the appropriate per case DRG assignment
- Verifies & abstracts, all medical data from the record to complete a data abstract on each hospital encounter
- Corrects data as appropriate
- Ensures that all data abstracted is consistent w/ guidelines outlined by JCAHO, OSHPD & regional & local policies
- Completion of Medical Records
- Interacts w/ physicians to clarify & accurately document patient diagnostic & procedural information through a query process
- Enters patient information into the computerized inpatient & outpatient medical record databases, ensuring the accuracy & integrity of the medical record abstract data prior to transmitting case to Government Reimbursement for billing
- Ensures timely record availability by meeting established coding & abstracting productivity standards
- Independently conducts medical record documentation auditing to monitor physician compliance w/ regulatory requirements i.e., Physician Review Project
- Confidentiality/Security of Systems
- Maintains & complies w/ policies & procedures for confidentiality of all patient records
- Demonstrates knowledge of security of systems by not sharing computer logons
- Other Duties
- Answers the telephone promptly & identifies themselves & the department
- Trains & instructs employees as appropriate
- Acts as an expert resource person to other coders & personnel in other hospital departments regarding coding questions & issues
- May perform other duties as assigned by supervisors

Qualifications:

Pay Grade:15


Basic Qualifications:
- Requires one (1) of the following current credentials: Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder-Hospital (CPC-H) or Certified Coding Specialist (CCS)
- Completion of classes in Medical Terminology, Anatomy/ Physiology, ICD-9 and CPT coding conventions conforming to standards established by the American Hospital Association (Coding Clinic), American Medical Association, CMS or successful completion of an AAPC or AHIMA accredited coding certification program
- Obtain a passing score on a KP HIM Coder II coding Assessment
- Keyboarding skills


Notes:
- This is an on call position, days and hours may vary according to departmental need.
]]> Tue, 10 Apr 2012 16:00:00 GMT 2339254-California-Administration,-Clerical,-and-Support-Services Essential Functions:
REPRESENTATIVE ACTIVITIES:
- Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization. Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors. Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information. Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications. May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records. Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget. Tracks and compiles expenses. Prepares monthly expense reports. May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Secondary Functions:
- Work will be focused on transition of all hospital and medical office departments to new facility.
- Will provide supportat varying levels for 5-6 project managers.

Qualifications:

Basic Qualifications:
- 5+ years' experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- HS diploma or GED required.
- BA/BS preferred.
- Excellent customer service.
- Demonstrated oral and written communication skills required.
- Lotus Notes skills preferred.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint, Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Preferred Qualifications:
- Proficiency in M/S project.

Skills testing: Advanced level Word, Excel, PowerPoint, Access, & Typing (45WPM).

***NOTE: This is a temporary benefited position. Expected length of employment: Up to 3 years.***]]> Tue, 10 Apr 2012 16:00:00 GMT 2180038-Oakland-Administration,-Clerical,-and-Support-Services - Prepare and distribute time schedules for all shifts and areas based on contractual provisions and staffing guidelines.
- Ensures sufficient, appropriate qualified staff is backfilled according to departmental needs and operations and that time off requests are processed.
- Interprets collective bargaining agreements to: minimize the cost of overtime/and or other premium payments; ensure seniority in vacation selection or other time off; creates ranking systems for regular staff in accordance with seniority provisions of contracts and availability forms filed by employees; documents/maintains discussions with staff and management to ensure that contract provisions are followed; in accordance with individual facilities guidelines, negotiates with staff to cover vacant shifts; addresses all urgent staffing situations.
- Provide time off balance and other reports as required and process TIME (timecard) records system as assigned.

Qualifications:

Basic Qualifications:
-High School graduate or equivalent required
- Must have effective oral and written communication skills in the English language, organization and problem solving.
- Ability to work effectively as an individual and in a group setting, in order to negotiate necessary coverage for the medical clinics.
- Strong problem solving skills allowing individual to develop creative alternatives to staffing.
- Ability to effectively perform in a high volume setting while handling multiple tasks with a high degree of accuracy.
- Detail oriented to ensure that discussions with staff and decisions regarding selection of staff are documented in case of disputes.
- Must be able to write neatly and accurately.
- Must be decisive with the ability to work independently and make decisions regarding staffing requests or challenges
- Demonstrated knowledge of Microsoft Word and/or Microsoft Excel preferred.
- Knowledge of healthcare environment preferred
- Must be flexible to meet the needs of the department
- Must be able to work in a Labor Management Partnership environment

Skills Testing: Typing speed 40wpm, Word, Excel

Schedule: Short Hour, 16 hours per week, Evening shifts. Sunday and Saturday: 3:30am to 12:00pm, and every other Friday: 7:00am to 3:30pm.
]]> Mon, 02 Apr 2012 16:00:00 GMT 2316776-Richmond-Administration,-Clerical,-and-Support-Services Kaiser Permanente
Oakland, CA

The Care Management Institute has outstanding opportunity for a sharp, confident and energetic Executive Assistant to support a Vice President, Performance Improvement. The ideal candidate will have a 4-year college degree with 10-12+ years of administrative and executive experience, preferably in a healthcare organization. The Executive Assistant will support the executive by scheduling meetings, arranging and preparing materials for meetings and events, taking minutes, preparing reports and tracking projects and events to ensure their accurate and timely completion. The Executive Assistant is a team player and must be able to independently prioritize a variety of duties, with minimum supervision. Success in this position depends on the ability to employ tact, intelligence, and strong interpersonal and organizational skills. This position is vital to departmental growth and success of our national initiatives and demands flexibility, customer-focus and strong attention to details.
Essential Functions:
The executive assistant works directly with the Vice President to coordinate scheduling and department administration in support of the VP role. Most critical attributes for success include:
- customer orientation - courtesy and meeting our customers' needs
- discretion - calm, organized and confidential attitude never let them see you sweat
- flawless execution - schedule and attendance accuracy, supporting team execution against deadlines and business execution

Accountabilities

Scheduling
- Regular recurring meetings (Exec sponsors, PI leadership, regional leadership, PI team meetings, Lisa attendance at Ops and mentor meetings) annual schedule set in 3Q each year for following year
- Individual meeting request
- Use of excel grid and monitoring for special circumstances and complex decisions including prioritization
- Important requests (level 1,2) scheduled within 30 days of requests, lower importance scheduled within 6 weeks of requests (level 3)

Managing staff time and exception submission
- Regular reminders to all staff
- Submitting time for team to administration

Invoice management
- Monitor expenses
- Once product ordered receive invoice, process, submit to AP
- Use excel grid to monitor status of each invoice and payment, contract totals and YTD expenditures

Meeting management
- 48 hr confirmation attendees (phone call if executives) and conference room
- 48 hr reminder submission with materials via email (cc VP on reminder)
- IHI and other meeting set up and manage hotel, travel, etc with IHI and KP travel
- Lisa has all meeting materials in advance of each day's meetings (pm before)

Travel and itineraries
- Scheduling all travel and confirmed with attachment in lotus notes invite
- Insuring directions to site and accuracy of site
- Insuring mode of travel (prefer cabs to car rentals)
- Packet with travel and meeting information including cover page itinerary with key confirmations, places and contact numbers
- KPERS expense submission accuracy with receipts and explanations to prevent AP refusals

Key dates and reminders
- HR evaluation reminders
- Compliance deadlines and reminders
- ASE review update reminders
- Quarterly report reminders for Lisa reporting to NLT/RPG/QHIC

Material preparation
- Edit power point and other documents for professional and legible formatting
- Prepare reports in easy to read format for VP management
- Management tools listed above to be used by VP and EA as a team


Qualifications:

Basic Qualifications:
- Ten (10) - twelve (12) + years of administrative & executive assistant experience w/ increasing levels of scope & discretion.
- Demonstrated success providing executive support w/in a complex work environment.
- High School Diploma, GED or related experience.
- BA/BS preferred.
- Ability to learn & apply thorough knowledge of KP's policies, practices, business, theories & systems.
- Ability to effectively use in-depth knowledge of company practices, techniques, & standards to work autonomously.
- Applies advanced business theories/concepts to accomplish significant department projects and/or initiatives.
- Extreme attention to detail & ability to coordinate & provide support to an executive w/ a highly dynamic/complex role at KP.
- As a skilled specialist, completes tasks in creative & effective ways.
- Uses intermediate to advanced MS Office skills (Word, Excel and/or PowerPoint) to create more difficult presentation materials w/ graphs/illustrations, & proofreads content for accuracy & KP established formatting.
- Uses advanced verbal & written communication skills to compose more complex, detailed correspondence & reports, recommends updates to department/functions, & represents dept/function.
- Ability to work autonomously in a fast-paced, stressful environment.
- Demonstrated ability to be resourceful & independently make key decisions.
- Requires ability to learn & apply an expert understanding of a large complex organization & its customers.]]> Sun, 01 Apr 2012 16:00:00 GMT 2316711-Oakland-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.]]> Thu, 29 Mar 2012 16:00:00 GMT 2308915-Richmond-Administration,-Clerical,-and-Support-Services Executive Assistant
Oakland, CA


Kaiser Permanente is looking for an Executive Assistant in Oakland. This position is responsible for advanced administrative and business operations support for the SVP/Chief Strategic Planning Officer and the VP, Strategic Planning.


Essential Functions:
- Answers phones and email, and directs inquiries to appropriate parties based on functional/operational knowledge; responds to routine to moderately complex inquiries directly.
- Manages heavy calendaring to include arranging complex special events requiring solid understanding of event requirements and coordination of dependencies.
- Coordinates closely with Office of the CFO, Strategic Planning and other Finance teams
- Arranges travel, completes expense reports, organizes SVP/VP offices including paper and electronic filing systems
- Drafts complex and detailed correspondence for executives using KP knowledge and advanced business acumen; independently updates department documents as needed. Facilitates the preparation of presentations, and proofreads documents/presentations. Uses comprehensive knowledge of Microsoft Office applications including Word, Excel and PowerPoint to support these activities.
- Assists with complex custom reports and cross-functional initiatives that require project coordination (e.g., data collection and validation, project reporting, etc.)
- Monitors & resolves administrative budget issues to include billing and payment authorization for planned and unplanned expenses and special events; handles recharges across business units, tracks and accounts for executive travel/business expenses.
- Interacts regularly with KP employees at all levels across multiple organizations, as well as external representatives as a liaison, to gather, exchange, and compare/contrast pertinent operational information for others' use.
- Supports meeting planning for key stakeholders meetings; manages meeting logistics, tracks agenda topics and follows-up with next steps items
- Works in conjunction with executives to advance critical strategic and operational initiatives.
- Coordinates administrative workflow of the executives; recommends new processes as needed.
- Provides backup coverage and works collaboratively with other Strategic Planning assistants.


Qualifications:

Basic Qualifications:
- 8+ years of administrative and/or executive assistant experience with increasing levels of scope and discretion
- High school diploma or GED
- Strong organizational and interpersonal skills
- Strong customer service values
- Able to maintain calm demeanor in high stress situations
- Strong verbal and writing skills
- Solid project management skills
- Proactive and interactive approach to working with SVP/VP
- Advanced knowledge of Microsoft Office; heavy use of Lotus Notes required
- Typing speed of 60-70 wpm with high accuracy
]]> Tue, 27 Mar 2012 16:00:00 GMT 2305170-Oakland-Administration,-Clerical,-and-Support-Services Essential Functions:
- REPRESENTATIVE ACTIVITIES: Organizes and expedites flow of work for the manager's office and the department in accordance to manager's method of operation and the operations and procedures of the department and organization.
- Initiates any follow-up action.
- Receives and screens telephone calls, letters, and/or visitors.
- Answers routine questions and provides information related to general department operations, policies and procedures using discretion for matters pertaining to confidential or sensitive information.
- Determines when to appropriately refer inquiries, requests or issues to managers or department staff members and follows up to ensure resolution on behalf of manager or department.
- Schedules appointments and makes arrangements for meetings, conferences, and travel.
- Organizes and prepares routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications.
- May act as the department's office resource for word processing and spreadsheet application.
- Prepares special reports that require gathering, comparing and summarizing data.
- Organizes and maintains files, correspondence and records.
- Handles and frequently accesses highly confidential and sensitive information.
- Assists with tracking the department budget.
- Tracks and compiles expenses.
- Prepares monthly expense reports.
- May address issues to department manager.
- Performs other related duties following standard office routine, practices and procedures or instructions.

Secondary Functions:
- Provides advanced administrative support associated with Residency Program office operations including application review/processing, interview scheduling, personnel/payroll processing, online evaluation processing, event and meeting planning.
- Supports residency program relationships with the Physician Education and Development Department.
- Supports departmental functions with affiliated residency program and allied medical centers.
- Provides direct secretarial support for program directors.
- Maintains confidential departmental files and records.
- Screens telephone calls/mail/visitors for program directors.
- Maintains email correspondence with potential applicants.
- Gathers data for annual surveys by government and regulatory agencies.
- Maintains departmental relations with a large number of internal and external clients.

Qualifications:

Basic Qualifications:
- Five (5) plus years of experience performing administrative support functions for department managers.
- Experience in coordinating and providing support to large complex projects.
- High School Diploma or GED.
- BA/BS preferred.
- Excellent customer service.
- Lotus Notes skills preferred.
- Demonstrated oral and written communication skills required.
- Advanced level proficiency with e-mail software, MicroSoft Word and with any of the following office technology (required only if applicable to department's needs): PowerPoint. Excel or Access.
- Must be able to work in a Labor-Management Partnership environment.

Preferred Qualifications:
- Significant hospital administrative experience.
- Advanced writing, reading and analytical skills.
- Prior Graduate Medical Education experience preferred.
- Ability to effectively coordinate multiple projects, use time management skills and independent judgment.
- Ability to respond to top level management inquiries and assemble highly confidential/sensitive information.
- Strong customer service skills required to communicate effectively with all levels of management internal/external, as well as applicants to the residency programs.
- Initiative and analytical ability to research and prepare reports.

Skills testing: Typing (40 WPM), Microsoft Word, Excel, PowerPoint]]> Wed, 14 Mar 2012 16:00:00 GMT 2262315-North-Bay-Administration,-Clerical,-and-Support-Services Essential Functions:
- Maintains manager/executives & department calendars.
- Arranges meetings, conferences & travel itineraries.
- Orchestrates & organizes project meetings.
- Schedules & creates materials such as agendas, timeliness, reports, & presentations.
- Screens telephone calls/visitors & refers to appropriate staff member.
- Determines which requests should be referred to others.
- May provide information to top level management, Board Members. etc.
- Responds to internal & external requests for information relating to established departmental policies & procedures.
- Interprets policies & procedures in response to inquiries.
- Reviews/screens manager/executives mail, researches issues, & provides recommendations.
- Performs data input & maintains established databases.
- May collect & research information or data needed by manager or staff.
- Maintains confidential department files & records.
- May provide training/direction to other non-exempt personnel.
- Performs other related duties as assigned by management.
- Various positions are under review w/ a joint Management/Union review committee for appropriate Union/Non-Union status & this position
- May be considered a union position or may be converted to a union position at some time in the future.
- Should this position be determined to be union, it returns to the bargaining unit in accordance w/ the Collective Bargaining Agreement.

Secondary Functions:
- Responsible for checking member benefits in Foundations and gathering information from other databases in preparation for patient hospitalization psychiatrically.

Qualifications:

Basic Qualifications:
- 4+ years' experience in performing administrative support functions for department managers.
- High School or General Education diploma.
- Strong proficiency w/ MS Office applications (Word, Excel & PowerPoint) & Lotus Notes.
- Well organized & detail oriented.
- Strong customer service skills.
- Ability to merge documents & summarize information.
- Ability to follow written & verbal instructions.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Strongcustomer service skills required to communicate effectively with all levels of management external/internal.

Schedule:

Week 1: Sun & Mon 12:00pm - 8:30pm
Week 2: Mon 12:00pm - 8:30pm, Sat 10:00am - 6:30pm

Typing 40wpm, word and excel]]> Tue, 13 Mar 2012 16:00:00 GMT 2175911-California-Administration,-Clerical,-and-Support-Services Essential Functions:
- Ensures sufficient, appropriately qualified staff on a daily basis in accordance w/ the KP nursing workload management system, currently known as GRASP.
- Generates daily reports describing variances between GRASP requirements & actually staffing needs.
- Works w/ Registry vendors to ensure compliance w/ The Joint Commission regulatory requirements for outside registry personnel.
- Interprets collective bargaining agreements (CBA) to minimize the cost of overtime &/or other premium payments; ensure seniority in vacation selection or other time off
- Creates ranking systems for regular staff in accordance w/ seniority provisions of contracts & availability forms filed by employees.
- Documents discussions w/ staff & management to ensure that contract provisions are followed; may be required to testify at arbitration's or other legal proceedings regarding such documentation.
- In accordance w/ individual facilities guidelines, negotiates w/ staff to cover vacant shifts.
- Generates & maintains computerized master schedule on a 28-day bases covering all nursing shifts throughout the hospital.
- Addresses all urgent staffing/payroll situations.
- Works w/ &/or provides necessary information to payroll to ensure employees are paid in accordance w/ CBAs or other KP policies & guidelines.
- Interprets coded timecard module that arise & process timecards for payment on a bi-weekly basis.
- Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors.


Qualifications:

Basic Qualifications:
- High school diploma required some college preferred.
- Excellent knowledge of computer programs such as Word & Excel w/ the ability to quickly understand & utilize the nursing workload database.
- Knowledge of health-care environment preferred.
- Excellent interpersonal communications skills that enable individual to work w/ a variety of personalities & negotiate the necessary coverage for the hospital.
- Strong problem solving skills allowing individual to develop creative alternatives to staffing/payroll issues.
- Detail oriented to ensure that discussions w/ staff & decisions regarding selection of staff are documented in case of disputes.
- Excellent analytical abilities of the written word, metrics, charts, or other documents generated by the GRASP system & computerized staffing system.
- Must be decisive w/ the ability to work independently & make decisions regarding staffing/payroll requests or challenges.
- Must be flexible to meet the needs of the department.
- Must be able to work in a labor / management partnership environment.

Schedule: 7:00am - 3:30pm

Week 1: Mon, Tues, Wed, Fri, Sat
Week 2: Sun, Mon, Wed. Thurs, Fri

Expected length of employment: Up to 90 days.]]> Sun, 11 Mar 2012 16:00:00 GMT 2239733-Walnut-Creek-Administration,-Clerical,-and-Support-Services Executive Assistant, Internal Audit Services
Pasadena, CA


Kaiser Permanente (KP) is looking for an Executive Assistant in Pasadena. This position will support the Internal Audit Services (IAS) team.
Essential Functions:
- Answers phone calls and e-mails and directs inquiries to appropriate parties based on functional/operational knowledge; may respond to routine to moderately complex inquiries directly.
- Manages heavy calendaring to include arranging complex special events requiring solid understanding of event requirements and coordination of dependencies.
- Arranges travel, completes expense reports, organizes documents.
- Provides backup coverage to other assistants on the IAS team.
- Coordinate closely with stakeholders and their administrative staff.
- Drafts more complex and detailed correspondence for executives using KP knowledge and advanced business acumen; independently updates department documents as needed.
- Uses basic to advanced knowledge of Microsoft Office (Word, Excel, PowerPoint) applications, depending upon department or business needs.
- Assists with complex custom reports and cross-functional initiatives that require project coordination (e.g., data collection and validation, project reporting, etc.)
- Monitors and resolves administrative budget issues to include billing and payment authorization for planned and unplanned expenses and special events; handles recharges across business units, tracks and accounts for executive travel/business expenses.
- Interacts regularly with KP employees at all levels across multiple organizations, as well as external representatives as a liaison, to gather, exchange, and compare/contrast pertinent operational information for others' use.
- Coordinates administrative workflow of the department; recommends new processes as needed.
- Directs and delegates to other administrative assistants on work processes and best practices.
- Requires continuous use of technical and business vocabulary and a detailed knowledge of the organization's operations, policies, procedures, and personnel.
- Analyzes problems, determines approach, compiles and analyzes data, and prepares reports/recommendations.
- Works independently to anticipate and meet business needs.


Qualifications:

Basic Qualifications:
- 8+ years of administrative and/or executive assistant experience with increasing levels of scope and discretion
- High school diploma or GED
- Strong organizational and interpersonal skills
- Strong customer service values
- Able to maintain calm demeanor in high stress situations
- Strong verbal and writing skills
- Advanced knowledge of MS Office (Word, Excel, PowerPoint)
- Typing speed of 60-70 wpm with high accuracy

Preferred Qualifications:
- Advanced proficiency with Lotus Notes
- Experience with internal audit
]]> Tue, 06 Mar 2012 14:00:00 GMT 2232574-Los-Angeles-Administration,-Clerical,-and-Support-Services - Primary responsibility is assisting member callers with selecting or changing their primary care providers.
- Provide detailed information to new members about KP services and answer their questions/concerns.
- Conduct screening survey of eligible females callers for prevention screening tests.
- Book appointments as needed.
- May be required at times to participate in employer group worksite events to assist KP members with PCP selection and other onboarding services.

Qualifications:

Basic Qualifications:
- High School Diploma or GED
- Bilingual English/Spanish preferred.
- BA/BS preferred.
- Medical Assistant training preferred.
- High Level customer service skills.
- Demonstrated knowledge of PC applications including E-consult, PAARS, Excell, Microsoft Word.
- Excellent verbal, telephone techniques and written communication skills required.
- Strong interpersonal and orginizational skills.

+++This is a temporary position. Expected length of employment is up to 30-days from date of hire (approximately March 30, 2012).+++]]> Tue, 06 Mar 2012 14:00:00 GMT 2232555-California-Administration,-Clerical,-and-Support-Services
Essential Functions:
Includes but is not limited to:
- Responsible for researching and resolving Guarantor and Patient Account edits.
- Identify and capture non-automated charges.
- Research and resolve all inquiries and billing requests (via telephone, correspondence or workqueue).
- Research and resolve refund requests.
- Research and resolve Request for Information Tracking System (RITS) requests.
- Validate co-payment discrepancies between patient and KP systems.
- Produce co-payment history reports upon request.
- Create bills for Pro Fee services provided at non-KP facilities.
- Noting all activities in the Kaiser Permanente system of record (KP HealthConnect).
- Other duties as assigned by supervisor.
The Business Representative works collaboratively with Hospital, Clinic, Emergency Department and Member Services personnel. The Business Representative must be capable of making decisions and working independently to accomplish all responsibilities, as well as maintain an in-depth understanding of job duties and operational changes where decisions have significant financial implications.
This position has no supervisory responsibilities.

Qualifications:

Basic Qualifications:
- Twenty-four (24) months of work experience, including twelve (12) months of hospital, medical office or insurance company required.
- High school diploma or equivalent.
- Basic knowledge and use of computer and computer keyboard (able to pass PC skills assessment and keyboarding test [a rate of 6,000 keystrokes/hour is required to pass]).
- Proficient in medical terminology (able to pass KP standardized test).
- Ability to identify billable facility and professional fees from medical records and computer systems for designated services not addressed through automation; knowledge of charge capture rules (able to pass charge capture test).
- Ability to multitask, organize and prioritize and work independently with minimal supervision.
- Must be willing to work in a Labor Management Partnership environment.

Skills Testing: PC Skills, Keyboarding Test (a rate of 6,000 keystrokes/hour ), Medical Terminology, Charge Capture Test
]]> Sun, 04 Mar 2012 14:00:00 GMT 2222067-San-Francisco-Administration,-Clerical,-and-Support-Services Essential Functions:
- Assists members w/ understanding their benefits when a cost-share is owed
- Determines eligibility for private, federal, state, & county program coverage for patients
- Interprets & describes provisions & requirements of applicable private, federal, state, & county aid programs to patients & explains all obligations & rights under the specific program
- Gathers & analyzes all patient information pertaining to financial resources & circumstances
- Obtains treatment authorizations, as needed
- Advises patients of their financial responsibilities & arranging &/or collecting payments when appropriate
- Provides consultation to patients regarding referrals to outside agencies or to the Medical Financial Assistance & Discount Payment (MFAP) program, including reviewing & evaluating MFAP applications for completeness & accuracy & submitting applications on behalf of patients when appropriate
- Interviews patients regarding possible workers compensation coverage, Coordination of Benefits, &/or Third Party Liability
- Interacts w/ clinical staff to obtain all pertinent information protecting patient confidentiality while ensuring all components required for reimbursement are obtained
- Performs audits to determine the accuracy & completeness of the data collected in the admitting & registration process
- Ensures all required data fields for insurance verification, OSHPD reporting & claims submission are accurately completed
- Collects statistical data & prepare reports, as needed
- Noting all activities in the Kaiser Permanente system of record (KP Health Connect)
- Performs all or part of duties & responsibilities at the direction of department management based on appropriate department needs, all other tasks, & duties as assigned by supervisor
- Works collaboratively w/ Hospital, Clinic, Emergency Department, & Member Services personnel to create a customer friendly environment
- Makes decisions & works independently to accomplish all responsibilities, as well as maintain an in-depth understanding of job duties & operational changes where financial counseling decisions have significant financial & medical implications
- No supervisory responsibilities


Qualifications:

Basic Qualifications:
- Twenty-four (24) months of work experience including twelve (12) months of hospital, medical office or insurance company required
- High school diploma or equivalent
- Basic knowledge and use of computer and computer keyboard (able to pass PC skills assessment and keyboarding test (rate: 6,000 keystrokes per hour, required to pass)
- Knowledgeable regarding the legal requirements of collections
- Knowledgeable regarding the impact Utilization Review, Discharge Planning, Admissions, and other related departments have on reimbursement
- Knowledge of the admitting, registration processes, and requirements
- Proficient in medical terminology (able to pass Kaiser Permanente standardized test)
- Effective interpersonal and communications skills
- Must be able to apply benefit circumstances to fee schedule quotation to determine member/patient cost share obligation (able to pass fee/benefit test)
- Ability to interact in a sensitive manner with Kaiser Permanente patients, their families, and Kaiser Permanente staff
- Ability to multitask, organize, prioritize, and work independently with minimal supervision
- Ability to understand and interpret benefit coverage information, including KP Plans, Medical, Medicare, and other insurance
- Must be able to apply benefit circumstances to fee schedule quotation to determine member/patient cost share obligation (able to pass fee/benefit test)
- Must be willing to work in a Labor Management Partnership environment
Preferred Qualifications:
- Payment and/or payment arrangement experience preferred
- Proficient in word-processing, spreadsheet programs, etc., preferred

Skills testing: PC Skills, Keyboarding (6,000 keystrokes / hour), Medical Terminology, Fee / Benefit Test]]> Mon, 13 Feb 2012 14:00:00 GMT 2169492-San-Francisco-Administration,-Clerical,-and-Support-Services Essential Functions:
- Reviews medical records to identify diagnoses/procedures
- Selects the DRG for each inpatient case
- Reviews DRG discrepancies from the fiscal intermediary to ensure appropriate DRG assignment/case
- Verifies all medical data from the record to complete a data abstract on each hosp encounter
- Ensures that all data abstracted/coded are consistent w/ guidelines outlined by The Joint Commission, OSHPD, CMS, regional/local policy
- Enters patient info into computerized med record databases; ensures accuracy & integrity of the medical record abstract/encounter data prior to transmitting case to Government Reimbursement
- Ensures timely record availability by meeting est. coding & abstracting productivity/quality standards
- Maintains & complies w/ policies & procedures for confidentiality of all patient records
- Other duties as assigned
- HIM CODER I - ADDITIONAL ESSENTIAL DUTIES: Under gen supervision, organizes/prioritizes all work to ensure records are coded in timeframes that comply w/ regulations
- Knowledge of all procedures concerning sequencing of diagnoses, procedures in but not limited to ICD-9-CM, CPT, Uniform Hospital Discharge Data Set, Medicare guidelines & other approp. classification systems
- Interacts w/ physicians to clarify/accurately document patient diagnostic & procedural info
- Knowledge of anatomy/physiology to interpret medical classifications for coding outpatient encounter/inpatient discharge data
- Under dir supervision, codes all diagnostic & operative info from medical record using ICD-9-CM, CPT, HCPCS level 2 coding classif. systems
- Participates in med record documentation auditing to monitor physician compliance w/ regulations
- Acts as a resource to hospital depts on coding questions/issues
- HIM CODER II - ADDITIONAL ESSENTIAL DUTIES: Organizes/prioritizes work to ensure records are coded in timeframes that comply w/ regulations
- Expert-level knowledge of all procedures concerning sequencing of diagnoses/procedures including those outlined in ICD-9-CM, CPT, Uniform Hosp Discharge Data Set, Medicare guidelines & other approp classification systems
- Knowledge of anatomy/physiology to interpret general med classifications for discharge data including the most complicated encounters/cases
- Codes all diagnostic & operative info from medical record using ICD-9-CM, CPT & HCPCS coding classif systems. Quality checks own work
- Optimizes hosp payment legitimately & ethically by using approved coding guidelines & conventions
- Interacts w/ physicians to clarify & accurately document patient diagnostic & procedural info
- Independently conducts med record documentation auditing to monitor physician compliance w/ regulations
- Acts as expert resource to coders & other hosp depts on coding questions/issues
- This position has no supervisory responsibilities. Coder II's may provide guidance & assistance to coders
The above duty statements are intended to describe the general nature & level of work being performed by individuals assigned to positions in this classification, they are not intended to be construed as an exhaustive list of duties, responsibilities & skills required of every position so classified


Qualifications:

Basic Qualifications:
HIM CODER I - Requires 2+ yrs of continuous hospital experience in coding/abstracting within the last 5 yrs
- Requires Certified Coding Associate (CCA) & eligibility to become a Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), or Registered Health Information Administrator (RHIA) - Demonstrated ability to understand the clinical content of a health record
HIM CODER II - Requires 3+ yrs of hospital inpatient experience coding within the last 5 yrs
- Requires certification as a Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) - Demonstrated ability to understand the clinical content of a health record, including the most complicated records
- Ability to demonstrate knowledge of & utilize auditing skills related to coding quality & compliance
- Background knowledge of analysis, assembly, terminal digit filing, & physician's incomplete processing preferred
HIM CODER I/II - ADDITIONAL QUALIFICATIONS:
- High School Diploma/GED - Completion of classes in medical terminology, anatomy, physiology, ICD-9 & CPT coding conventions, & disease process from an accredited program
- Must be able to communicate w/ physicians to clarify diagnoses, procedures, & sequencing of diagnoses - Basic PC skills - Requires 75% on the Kaiser coding test
- Must be able to meet established quantity & quality standards
- Must maintain current coding credential & a minimum of 10 CEUs annually
- Must abide by the AHIMA coding code of ethics
- Must be willing to work in a Labor Management Partnership environment
- Additional qualifications may be outlined in the appropriate collective bargaining agreement

Skills testing: PC skills & Coding testing (75% pass)]]> Mon, 23 Jan 2012 14:00:00 GMT 2118304-San-Francisco-Administration,-Clerical,-and-Support-Services