Service Unit Department Manager RN (No. 4285) Cardiology Hayward, CA
Manages a large unit or multiple units providing ambulatory services. Ensures staff provides high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical practice standards, budgets, and staff development.
Essential Functions:
- Manages the operations of a large unit or multiple units (Manages the operations of a large Cardiology department across three campuses within the service area).
- Ensures Assistants & staff provide the highest quality of care & are in compliance w/ the Nurse Practice Act, The Joint Commission, federal, state, & local requirements.
- Collaborates w/ physicians & other health care providers in establishing, implementing, & maintaining patient care & quality service standards to meet members & internal clients' expectations.
- Acts as patient advocate resolving patient care issues.
- Designs & evaluates processes to improve systems & patient care results across the continuum of care.
- Develops & monitors budgets & resource allocations.
- Monitors financial performance & identifies & implements strategies to reduce costs & improve quality of care/service.
- Determines the appropriate staff mix for department & develops processes to screen, interview, hire, train, & maintain the competency of all department staff.
- Provides on going staff development.
- Develops, implements, & monitors departmental policies & procedures which support the organizations goals & business objectives & ensures they are met.
- Collaborates w/ Physician Team Leader & Department Chief in developing the level of patient services & the day-to-day operations of the department.
- Manages & resolves human resource, labor relations, employee & department safety, & risk management issues, and compliance issues.
Secondary Functions:
- Utilizes data to implement clinical or operational changes in the delivery of patient care and member services.
- Maintains role specific KP Health Connect competencies
- Uses KP Health Connect t to manage clinical operations, evaluate and monitor quality/appropriateness/accuracy of KP Health Connect documentation.
Qualifications:
Basic Qualifications:
- A minimum of 5 years ofnursing experience in management/leadership roles required.
- A minimum of 5 years ofsupervisory experience required.
- Significant experience in an outpatient care setting preferred.
- Bachelors degree or equivalent experience in nursing or health related field required.
- Masters degree preferred.
- Graduate of an accredited school of nursing.
- Current California RN license required.
- BLS certification required.
- PALS, PEARS and/or ACLS certifications may be required for positions in specific departments.
- Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, federal regulations.
- Demonstrated strong interpersonal communication skills.
- Clinical specialization in area of practice preferred.
Preferred Qualifications:
- Substantial nursing experience in outpatient/Ambulatory patient care setting (usually 5 years minimum)
- Significant and progressive management experience in the outpatient setting (usually 5 years).
- Clinical specialization in the area of Cardiology, internal medicine or medical specialties
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