Assistant Admin Operations Bellflower, CA
Directly & through subordinates, plans, organizes, directs, & controls the operation of assigned areas (e.g., general administrative, patient care, professional services and/or a combination of these & other services). Contributes toward the overall development of programs & services to provide for the needs of members, physicians & staff. Assists Administrator in providing strategic leadership to management to ensure equitable distribution of resources & delivery of high quality, cost-effective health care & efficient management of staff in accordance w/ goals, objectives, policies, & applicable regulatory agency rules & regulations.
[This position is designed to serve in Executive Director or Medical Group Administration. This position is the top operations management level in the Medical Center.]
Essential Functions:
- Directly & through subordinates, assists Administrator in planning, organizing, directing, & controlling the operation of assigned areas (e.g., general administration, patient care, professional services and/or a combination of these & other services)
- Contributes toward the overall development of programs & services to provide for the needs of members, physicians & staff
- Assists Administrator in providing strategic leadership to management to ensure equitable distribution of resources & delivery of high quality, cost-effective health care & efficient management of staff in accordance with goals, objectives, policies, & applicable regulatory agency rules & regulations
- Responsible for the day-to-day operations by facilitating the development, implementation & monitoring of service, quality & utilization standards
- Continually evaluating & improving the delivery of service by initiating & promoting best practice models
- Engages physicians & staff in problem solving
- Plans, directs, staffs, organizes & evaluates service and/or care delivered by staff
- Develops, monitors, & controls payroll, non-payroll, & capital budgets & expenditures for assigned service areas
- Hires, fires, performs disciplinary actions, employee training & development, & conducts performance assessments for assigned staff
- Contributes to effective & accurate communications, operations, & planning by conducting studies & reporting findings, & participating in special committees and/or projects
- Directly & with subordinate managers, establishes & maintains operational & performance standards
- Monitors & evaluates the overall system of service delivery in terms of ability to meet established targets
- Develops short & long term plans to improve service level of department efficiency for each area managed
- Directly & with Administrator, develops & administers appropriate policies, standards, practices & procedures with subordinate managers, establishes goals & objectives for each department;
- Assures compliance with administrative, legal & regulatory requirements of the Health Plan Contract & government/ accrediting agencies
- Works with management & physicians-In-Charge to identify & establish programs & practices which are cost effective & provide quality service to members, staff & physicians
- Participates in community relations activities to enhance the image & reputation of the organization in local customer service areas
- May represent the organization in activities involving leaders in business, government, labor, the community at large, Health Plan Members & health care providers in the area
Qualifications:
Basic Qualifications:
- Five (5) or more years of general management experience in a complex, multi-faceted health care setting & in working with a large physician group practice managing through influence & collaboration, required
- Three (3) or more years of supervisory experience to include but not limited to, disciplinary actions, training, employee development/ assessment, & wage & hour regulations
- Three (3) or more years of experience in financial management, budget development, program development, quality improvement & project management
- Bachelor's degree in Healthcare, Public, or Business Administration, or related field required.
- Master's degree preferred.
- Strong communication, presentation, leadership, analytical & problem solving skills, required
- Significant knowledge of applicable federal & state laws & regulations related to health care (i.e., Knox-Keene Act, Federal HMO Act, Public Employees', JACHO, NCQA, & all applicable Medicare & Medi-Cal regulations & NURSE PRACTICE ACT
Preferred Qualifications:
- Experience in Home Health, Hospice, Utilization Management, and Outside Medical Management.
Notes:
- Work location is 9333 E. Imperial Hwy, Downey CA.
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