Release Manager\ Senior Project Manager Internet Services Group (Pasadena CA) Pasadena, CA
The Internet Services Group is seeking a Lead Project Manager to manage the delivery of multiple medium to large complex projects pertaining to Kaiser Permanente's online web presence and properties on KP.org. This position requires a strong knowledge in project management both traditional and Agile, coupled with a basic understanding of KP's Web Presence standards, guidelines and operational readiness practices. The individual will manage multiple projects from clients internal and external to the internet services department. The individual will need to have strong project management and communication skills with a proven ability to successfully lead multiple complex projects simultaneously with a strong business, technical and process improvement knowledge.
Activities include coordinating the delivery of multiple projects, developing cost benefit analyses for the program, communicating to an executive committee, creating and reporting program status utilizing a dashboard, allocating resources across the multiple projects, defining project governance policies and managing the financial concerns of the program. Must be able to utilize and effectively communicate technical components of an initiative to applicable parties.
Essential Functions:
Prepare detailed project plans.
Identify, develop, and close new business opportunities within portfolios of clients and projects.
Direct accountability and responsibility for overall project success from start to finish
Managing the relationships with client and partner stakeholders to ensure their satisfaction throughout the project.
Identify, develop, and close new business opportunities.
Working closely with business partners both internal and external to WebConnect to review, analyze, understand, and define the high level Project Requirements: Objectives, Scope, Schedule Milestones, Costs, etc.
Representing PMO and conducting business at all times with a high level of Professionalism, Competencies, and Ethics.
Working closely with the clients or business partners to
- gather, analyze, & document detailed solutions requirements
- define/define a detailed scope of work for all project deliverables
- develop a detailed project plan to produce all the required deliverables
- manage, monitor, and communicate progress against plan on a regular basis
- manage and coordinate joint activities when applicable
- manage changes, issues, and risks associated with the project
- manage the acceptance of all formal project deliverables
- close the project on completion of all project deliverables
Manage Resource Capacity for projects where appropriate to ensure right size and skill sets for successful delivery.
Work cross functionally with Portfolio Management and Release Management to ensure alignment of project timelines and deliverables.
Consistently works with abstract ideas or situations across functional areas of the business.
Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for departments within organization.
Manage issues that require strong problem solving skills, analysis of situation or data and an in-depth knowledge of organizational objectives and technology.
Identify program roadblocks, determine responsible organizations and manage until resolution has been reached.
Communicate status and requirements to all key stakeholders.
Coordinate with internal and external parties, cross-functional leads to ensure projects are meeting schedule.
Identify and communicate timeline misses and work with market, vendors and others to recover and adjust plans as required to ensure plan objectives are met.
Create, maintain and manage documentation to ensure all audit requirements are met.
Ensure Web Presence standards are being met in the areas of security, technology, brand, marketing.
Up to 10% travel.
Qualifications:
Basic Qualifications:
- Bachelor's degree in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field or 4 years of equivalent experience.
- Minimum of 3 years of experience in Project Management.
- Understands all project life cycle phases and applies knowledge in the delivery of at least one phase of the project delivery life cycle.
- Understands and applies knowledge of change management process on projects.
- Willingness to work in a Labor Management Partnership environment.
- PMP certification or the willingness to complete the PMP certification within 1 year of employment
Preferred Qualifications:
- Working knowledge of Kaiser Permanente's Web Presence standards, guidelines, and operational readiness practices
- Experience in planning, managing and delivering projects utilizing an Agile methodology
- Aglie/ SCRUM experience.
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