http://kpcareers.org/california/consulting-services,-project-management,-and-program-management-(non-it)-jobs en
Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Secondary Functions:
- Read, understand and review CPM schedules.
- Expert in CPM scheduling techniques.
- Synthesize CPM schedules from a variety of sources into one master schedule.
- Independently develop detailed MS Project CPM schedule (2003 - 2010).
- Provides guidance to team on performance and productivity issues through the use of coordinated CPM schedules.
- Coordinates with construction team (including the importation of information from Primavera project schedules), transition team, and functional implementation teams to develop and ensure adherence to detailed project plans.
- Translate and communicate CPM project schedule in detailed and summary form for Executive leadership, Transition Team, and front line staff.
- Establishes procedures regarding implementation of project scheduling process and outcome.
- Accountable for the development of project documentation, specifically CPM schedules and schedule risk assessments, for senior executives and other key clients to facilitate sharing of project outcomes and best practices to meet project objectives.

Qualifications:

Basic Qualifications:
- Five (5) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree in business administration, health care administration, operations research, public health administration or other related field or equivalent work experience.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualification:
- CPM scheduling knowledge

Schedule: Full-Time Temporary, 40 hours per week, Day shift. Monday through Friday: 8:00am to 5:00pm. Expected length of employment: up to 2.5 years. This is a Temporary Benefited position.
]]> Fri, 18 May 2012 16:00:00 GMT 2440965-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Effectively leads project team on work related to specific area of expertise.
- Provides leadership for the design, development, and implementation of projects related to their area of expertise.
- Manages the work of all project participants, including outside consultants and other department staff, when used.
- Serves as a content expert for responsible area of expertise.
- Provides assistance and advice to others in support of project work.
- May provide expert consultation to multiple projects at any given time.
- Effectively interfaces with clients to reach mutually acceptable agreements around project scope, objectives, deliverables, timeframes and outcomes.
- Effectively facilitates interactions with clients and stakeholders to achieve desired outcomes.
- Provides leadership and direction in accordance with the overall strategic direction of the department and organization.
- Develops clear project plan that allows teams to achieve desired outcomes.
- Monitors plan on an ongoing basis and proactively adjusts, as necessary, to resolve barriers and/or issues.
- Oversees work to ensure high quality deliverables and adherence to timeframes and budget (when applicable).
- Proactively identifies links between specialty work and broader organizational priorities and goals.
- Identifies areas where specialty expertise may enhance work of department.
- Effectively recognizes opportunities to enhance project work and/or achieve desired objectives by collaborating with staff outside their area of expertise and acts accordingly.
- Contributes to a team environment that encourages collaboration, supports receiving and providing feedback and encourages participation from all levels of staff.
- Adapts management style as appropriate to meet needs of a particular situation or team resulting in optimal performance.
- Actively provides feedback to staff in support of individual staff development.
- Encourages staff participation in non-project related activities that support culture and values of the department and individual development.
- Models behavior that staff wants to emulate.
- Communicates in a manner that is proactive, timely, influential, persuasive and effective resulting in mutually acceptable agreements.
- Ensures that all communications produced under his/her direction are timely and of high quality.
- Participates in the development and management of department staff through coaching, providing and encouraging feedback, consistent application of department policies and procedures, conducting project based performance reviews, and other departmental activities.
- Participates in development of staff through the sharing of new techniques and problem solving approaches specific to their area of expertise.
- Participates in the development and implementation of department-wide activities that support the culture and values of the department.

Qualifications:

Basic Qualifications:
- Bachelor's or Master's Degree or equivalent in Business Administration, Economics, Operations Research, Public Health, Health Administration or other related field preferred.
- Typically at least five (5) or more years of experience in their field of expertise preferred. This may include but is not limited knowledge of care delivery, technical/analytic expertise, management engineering, planning, and research.
- Experience in managing project staff including administration of departmental policies and guidelines, project based performance reviews and coaching.
- Demonstrated expertise in a field of relevant to the work of the department.
- Demonstrated ability to determine the key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to lead professionals through influence and collaboration.
- Knowledge of computer applications and knowledge of data systems.
- Proven leadership skills in a matrix management environment that includes influencing, efficiency, collaboration, candor, and openness with a focus on results orientation.
- Demonstrates ability to work with various partners including Medical Group and/or Labor Partners.
- Demonstrated understanding and general knowledge of healthcare industry and health policy trends.
- Knowledge of the operations and/or business of Kaiser Permanente preferred.
- Kaiser Permanente knowledge preferred.


Preferred Qualifications:
- CPHQ certificate preferred.
- RN license preferred.
- Strong clinical background with emphasis in quality processes.
- Medical Center operations experience.
- Computer experience in MS Word, Excel and PowerPoint.]]> Thu, 17 May 2012 16:00:00 GMT 2439747-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Fostering relationships with upstream and downstream business partners
Understanding the business processes of assigned partners and how they relate to functional areas
Analysis and evaluation of business and system processes, conducting gap assessment, and identifying functional requirements
Preparing appropriate documentation to communicate and validate information
Developing business cases, and providing client support during system development and implementation
Developing and implementing recommended changes to business processes
Dissemination of best practices, providing recommendations for organizational alignment
Project and program management, team facilitation, coordinating with other project/program managers
Performance and metric definition and monitoring, project dashboard development and monitoring
Delivering practical, significant, and measurable improvements in quality, service, and efficiency

Responsibilities
Directs the analysis of enterprise-wide or very complex organizational needs in project areas such as new/existing business operating models, innovative approaches to solutions support, regulatory requirements, and operational readiness assessment.
Directs the development of comprehensive and strategic business cases with cost/benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions.
Conducts and/or participates in the analysis of business processes, prepares documentation of cross-functional/cross-divisional requirements, workflows, process diagrams, gap analyses, and system/process specifications to communicate and validate the information.
Make recommendations regarding business strategy and policy development.
Establishes and directs cross-functional work teams, and influences multiple cross-functional task forces.
Provides on-going project management and status reporting at all levels. Accountable for tracking and reporting the results of actualization of benefits. Measures and tracks key business results and processes against external best practices and assess improvement in these terms.
Sets and works to meet challenging goals that will improve performance of project team or organization unit.
Provides Health Plan subject matter expertise to cross-divisional business areas, demonstrates functional area business processes and thoroughly understands cross functional areas
Uses professional concepts in accordance with company objectives to solve complex problems in creative and effective ways.
Assesses the needs of a job and objectively matches the strengths of a person to that job to ensure maximum performance and results.
Makes fact-based decisions, sets priorities or chooses goals on the basis of calculated inputs and outputs (i.e., potential profit, return-on investment, EVA, or cost-benefit analysis).
Stands by decisions that benefit members/customers even if they are unpopular or impact short term performance.
Defines and articulates strategies and changes based on their impact on customer/member satisfaction.
Demonstrates primary commitment to member/customer needs (before other requirements), intervening and taking dramatic action as needed.
Eliminates duplication and aligns systems across a market or service area to balance resources and ensure the delivery of quality member/customer service and care. Consistently makes decisions recommendations and takes actions which fully support targeted strategic changes, thinking three (3) or more years out.


Qualifications:

Basic Qualifications
Ten (10) years relevant work experience, to include three (3) or more years in a consulting role.
Five (5) years experience in healthcare environment or five (5) plus years of experience working in a department relevant to the current posting.
Bachelor's degree in health care administration, Business Administration, or related discipline.
Specific knowledge and experience related to revenue cycle and/or claims processing, ICD-10 and health plan administrative systems such as Diamond, Xcelys or Facets strongly preferred
Familiar with standard healthcare coding (CPT, HCPCS, ICD9, DRG, and NDC) and administrative data (UB and HCFA, 837/835).
Prefer certification by professional society or industry group such as PMI, AHIP or HIAA.
Excellent leadership, project management, and consulting skills
High level of operational thinking & expertise w/ either: the ability to analyze & understand health plan operations quickly, to become a trusted advisor or demonstrate in depth knowledge of health plan operations based on past-experience
Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives.
Strong skills and experience in solving complex problems and make solid recommendations on potential solutions
Ability to effectively oversee multiple projects simultaneously as well as manage large teams to deliver results within timeframes
Demonstrated ability to cultivate a strong network within Kaiser Permanente to gain support from business partners and senior leaders towards achieving organizational goals
Demonstrated ability to work independently and as part of a team
Must be results driven in order to drive quantifiable results throughout Kaiser Permanente
Excellent written and oral communication skills, as well as presentation skills in order to influence & persuade to achieve desired outcomes. Poised and confident communicator.
Strong interpersonal and facilitation skills to gain effectively trust & respect from business partners and senior leaders
Must exhibit efficiency, collaboration, and candor, and openness.
Computer experience in MS Word, Excel, PowerPoint, Visio and MS Project.]]> Thu, 17 May 2012 16:00:00 GMT 2232667-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
The Lead Project Manager isresponsible for managing multiple projects of a strategic nature many of which will be unique and aligned with the execution of our broker strategy. They will work with initiatives and some operational processes on broker development and training.

Projects will involve e-communications and internet based activities. Some data manipulation with excel pivot tables is required; therefore, knowledge in these areas, software and with B2B communications is desired. They also need to be able to work with power point and be capable of developing and making presentations to various audiences including leadership.

This position may also be involved with the development and management of specific training activities involving Continuing Education Credits for our life and health agents. This will include interactions with our field representatives and potentially vendors.
Essential Functions:
- Manages complex projects or multiple projects of moderate complexity
- Leverages knowledge and prior experience to develop appropriate solutions
- Manages development of business case and may present business case
- Matches appropriate methods to identified client needs
- Demonstrates knowledge of the risk management process
- Participates in the application of the risk management process
- Leverages knowledge of and trains Project Management methodology, skills, tools for team members
- Converts business cases to business plans
- Develops and executes user training plans
- Stays abreast of enterprise-wide projects
- Develops framework and manages the tracking of interdependencies within or across projects
- Accountable for coordination of collection and validation of business requirements
- May determine the impact of current/existing technologies on the project
- Works on assignments of diverse and complex scope
- Interprets less defined guidelines to make recommendations for process improvements and/or enhancements
- Requires complex planning to coordinate with other departments or resources
- Oversees transition of project team members to new projects
- Ensures lessons learned applied to future efforts
- Responsibilities impact the achievement of key functional and/or KP objectives that have direct and significant business impact
- Contributes to the development of the department's objectives
- Erroneous decisions or recommendations would normally result in the inability to reach functional objectives and negatively affects expenditures and resources
- Total project budget typically up to $25 Million
- Project size typically multiple sites and/or multiple regions and/or up to ten (10) interdependent processes
- Understands and consistently meets client expectations within scope of project role by responding promptly to client enquiries
- Involves interpreting and analyzing established concepts and trends
- Exercises considerable judgment to make decisions for less defined and complex issues
- Requires complex decision-making
- Develops solutions to a diverse range of complex problems, which require creativity and innovation within broadly defined policies and practices
- Requires in-depth analysis to identify and recommend new solutions for more complex problems
- Recognized as an expert in their functional area
- Develops and sustains relationships with client management during projects
- Helps people understand their role in the project and in improving performance
- Keeps people informed about goals, priorities, resources and progress to keep them focused on performance needs and requirements
- Exercises considerable latitude in determining objectives and approaches to assignment
- Work is accomplished without considerable direction
- Work is evaluated upon completion to ensure objectives and performance requirements have been met
- Provides input to and may conduct performance appraisals for team members
- Assume other duties as directed

Qualifications:

Basic Qualifications:
- Bachelor's degree in related field or equivalent experience.
- Minimum Five (5) project management experience.
- Demonstrates knowledge and experience re: use of change management process.
- Demonstrates understanding of and applies knowledge in all phases of the project delivery life cycle.
- Good collaboration, communication and presentation skills.
]]> Wed, 16 May 2012 16:00:00 GMT 2436925-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
This Project Manager II position focuses on supporting the execution of marketing projects for Products (HealthWorks, Self-Funding).

Essential Functions:
- Provides creative direction & tracks progress against objectives to ensure that project solutions are appropriate for the targeted audience, meet project specific criteria, reflect brand standards & are consistent w/ strategic marketing & member retention goals.
- Develops communications project plans of a strategic or complex nature, which identify key issues, problems, approaches, performance metrics & resources required, & designs processes to address these problems.
- Establishes effective professional business relationships w/ clients either alone or in cooperation with a Consultant.
- Instructs & educates clients on all aspects of project. Accountable for the development of project documentation for executives & other key clients to facilitate sharing of project outcomes & best practices..
- Assists consultants in developing Marketing Communications plans that support strategic marketing efforts. In support of the Consultant, may meet w/ clients to analyze short & long-term business requirements.
- Assists in the development of training & mentoring new Project Managers & Project Coordinators.
- Cultivates & reinforces appropriate group values, norms, & behaviors.
- Provides guidance to team on performance & productivity issues.
- Establishes team membership & negotiates time commitments & resource allocation.
- Designs research plans for data gathering & analysis, & leads the assessment of the collected data & development of action plans.
- Plans & facilitates meetings, making formal presentations to various audiences that establish the procedures regarding the implementation of project outcome.
- Provides leadership to communication project teams in support of high-impact, multifaceted marketing & member retention programs.
- Projects are typically divisional, regional & (in some cases) multiregional in scope; they are also strategic & complex, requiring in-depth evaluation of key issues.
- Project outcomes must serve to effectively differentiate Kaiser Permanente's market position to a broad array of targeted member, prospective member and/or purchaser audiences.
- Project results must meet strategic objectives as well as demonstrate appropriate & consistent application of Kaiser Permanente brand identity standards.
- Drawing on extensive experience & skills, may lead multidisciplinary, interdepartmental teams on high-visibility, complex member, marketing & new media projects designed to increase recognition of Kaiser Permanente as a leader in quality health care.
- Plays a pivotal role in identifying key issues, formulating project direction, facilitating problem-solving & bringing projects to closure.
- Assume other duties as assigned.


Qualifications:

Basic Qualifications:
- Bachelor's degree or equivalent experience in communications, marketing, advertising or design required or other related field.
- Minimum 3 years Project Managerment experience to include writing and editing, leading marketing communications projects for diverse market segments, audiences & industries (consumer and business-to-business), and developing and implementing strategic and tactical communications plans.
- Creative and independent problem-solving skills.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Thorough familiarity with computer-based publications design and reproduction processes.
- Superior verbal, written and interpersonal skills.
- Portfolio of work samples must demonstrate mastery of complex, high-impact projects.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Effective leadership, communications project management, and consulting skills.
- Demonstrated ability to analyze key project issues and recommend appropriate communications solutions.
- Demonstrated success in leading strategic project teams with multiple stakeholders.
- Knowledge of health care industry dynamics and trends.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Communications project management experience in health care preferred.
- Master's degree in communications, marketing, advertising or design is preferred.
]]> Wed, 16 May 2012 16:00:00 GMT 2433479-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Responsible for providing leadership to a team committed to achieving specified goals of a project. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the first job in a three level Project Manager Ladder. At the entry level, a Project Manager may lead projects that impact a single functional area or service area. It is responsible for working on problems of moderate scope where analysis of data requires evaluation of identifiable factors. Position will exercise judgment within defined procedures and practices to determine appropriate action.

Essential Functions:
- Leads and provides technical leadership to projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Assesses project impact on the workforce.
- May include developing training program for different levels of audiences.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Three (3) or more years of experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Masters degree or clinical licenses (RN, MD, etc.) preferred.
- Ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Good project management and consulting skills.
- Excellent verbal and written communication skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
-Knowledge in Word, Excel, Powerpoint, Access, and Visio.
-RN License preferred.
-LVN Certificatepreferred.

Notes:
- May be required to work Saturday as needed.
- Will be required to travel to differenct facilities as needed.-----]]> Wed, 16 May 2012 16:00:00 GMT 2415022-Santa-Ana-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

BasicQualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- CCS, PC or RHIT certificate.
- Effective leadership, project management and consulting skills.
- Computer experience in MS Word, Excel, PowerPoint and Access.]]> Tue, 15 May 2012 16:00:00 GMT 2433503-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Responsible for providing leadership to a team committed to achieving specified goals of a project. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the first job in a three level Project Manager Ladder. At the entry level, a Project Manager may lead projects that impact a single functional area or service area. It is responsible for working on problems of moderate scope where analysis of data requires evaluation of identifiable factors. Position will exercise judgment within defined procedures and practices to determine appropriate action.

Essential Functions:
- Leads and provides technical leadership to projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Assesses project impact on the workforce.
- May include developing training program for different levels of audiences.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Masters Degree or clinical licenses (RN, MD, etc.) preferred.
- Three (3) or more years of experience in specified technical area.
- Project management experience in health care preferred.
- Ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Good project management and consulting skills.
- Excellent verbal and written communication skills.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- Computer experience in MS Word, Excel, PowerPoint and Access.
- 10-key adding machine skills.
- Data entry skills.]]> Tue, 15 May 2012 16:00:00 GMT 2433504-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Responsible for providing leadership to a team committed to achieving specified goals of a project. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the first job in a three level Project Manager Ladder. At the entry level, a Project Manager may lead projects that impact a single functional area or service area. It is responsible for working on problems of moderate scope where analysis of data requires evaluation of identifiable factors. Position will exercise judgment within defined procedures and practices to determine appropriate action.

Essential Functions:
- Leads and provides technical leadership to projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Assesses project impact on the workforce.
- May include developing training program for different levels of audiences.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Masters Degree or clinical licenses (RN, MD, etc.) preferred.
- Three (3) or more years of experience in specified technical area.
- Project management experience in health care preferred.
- Ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Good project management and consulting skills.
- Excellent verbal and written communication skills.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- Advanced Excel skills and data retrieval / processing / analysis skills.
- Computer experience in MS Word and PowerPoint.]]> Tue, 15 May 2012 16:00:00 GMT 2433465-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) The incumbent will monitor the progress of testing based on a preset testing strategy, and support the test planning with Internal Audit Services, reporting the information out to appropriate parties as required. The incumbent may also assist in performing testing and general work paper reviews. The incumbent will also assist SOX PMO team members in the creation of documentation regarding SOX PMO guidance including the maintenance of guidance on the SOX website. The incumbent will develop relationships with parties across the organization to ensure a sustained understanding of SOX control requirements in areas such as documentation and evidence. The incumbent will work with direction from management to document processes and perform process improvement activities.
Essential Functions:
-Participates in the analysis of current controls, and process information to assist in the coordination of testing by Internal Audit Services or to improve process efficiencies.
- Works with SOX PMO team members determining impact on status of open deficiencies and remedial action plans. Adjusts plans accordingly based on information determined with assistance from PMO Managers.
- Performs on-going project management. Provides accurate and comprehensive status reporting to all levels in timely manner.
- Performs reconciliation and maintenance of reports and inventories, ensuring alignment with the narratives and SOX Tool, GRC.
- Supports the SOX PMO Managers and learn the Business Mega Areas.
- Provides management with timely and accurate assessment of project status updates, narratives, work papers and other documentation.
- Develops relationships with the organization's Internal Audit Services, Mega process teams, Regional SOX teams and process and control owners.
- Recommends modifications to established practices and procedures and successfully handles a full range of assignments and projects.
- Independently initiates, identifies and coordinates the analysis, determines and takes action or provides recommendations to appropriate parties.
- Performs special studies/projects of moderate scope as assigned, which may require independent development of innovative analytical approaches to resolve issues.
- Participates in multiple cross-functional and/or multiple cross divisional task forces to identify and document functional requirements, workflow, information sources, and system/process specifications.
- Accesses data and documentation from the KP SOX Tool (Paisley GRC 4.0) and updates documentation as required. Creates and runs reports from the Tool as needed to perform job functions and provide updates.
- Interacts with external consultants in facilitating the testing process. Ensure efforts are not duplicated.

Qualifications:

Basic Qualifications:
- Total of five (5) to seven (7) years, to include two (2) or more years in a consulting role.
- Five (5) years experience in healthcare environment or five (5) plus years of experience working in a department relevant to the current posting.
- Bachelor's degree in business/health care administration or related discipline.
- Preferred certification or advanced qualification by third party association that matches the function or field applicable to the business discipline-]]> Tue, 15 May 2012 16:00:00 GMT 2433469-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Provides leadership to two (2) or more Project Managers.
- Facilitates resolution of major problems encountered by Project Managers.
- Works with senior management to negotiate major revisions in time commitment and resource allocation.
- Ensures strategic direction of projects are in line with organizational business plan.
- Provides general oversight, leadership and technical direction.
- Provides leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver and facilitator.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of projects.
- Coaches and mentors Project Managers; motivates them to maintain a consistent level of excellence in project management and outcomes.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Secondary Functions:
- Primary project work will be in Finance/Communications/Regulatory.
- Complex coordination of hospital and Medical Office services with orientation and training for succcessful transition to new facility.

Qualifications:

Basic Qualifications:
- Eight (8) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree in business administration, health care administration, operations research, public health administration or other related field or equivalent work experience.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Proven ability to determine key business issues and develop effective action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Excellent leadership, project management, and consulting skills.
- Excellent verbal and written communication skills and interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Healthcare experience.
- Project Management Certification.

Note: This is a Temporary position for up to 3 years and is benefited.]]> Mon, 14 May 2012 16:00:00 GMT 2429240-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- CHC will require obtaining CHC within eighteen (18) months of hire.
- Experience in Compliance, Quality, Risk Management or HR preferred.
- Computer skills with developing and running reports.
- Comfortable with teaching and presenting to both large and small groups.


Notes:
- May travel throughout San Diego County to multiple medical office buildings on a regular basis.
- Availability for week and coverage for compliance issues.]]> Mon, 14 May 2012 16:00:00 GMT 2429233-San-Diego-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Uses professional concepts in accordance with company objectives to solve complex problems in creative and effective ways.

- Demonstrates expertise in functional area business processes and understands assigned and cross functional areas.

- Independently initiates, identifies and coordinates the analysis of complex client needs in project areas such as: new/existing business operating models, innovative approaches to solutions support, market research of emerging or available product functionality and operational readiness assessment.

- Identifies opportunities for increasing business efficiency through improved manual and automated process systems.

- Coordinates and/or develops comprehensive business cases with cost, service, and benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions.

- Accountable for tracking and/or monitor and report for senior management the results of actualization of benefits.

- Plans, coordinates and conducts analysis of client business processes and functional requirements and the preparation of appropriate documentation to communicate and validate the information.

- Develops cross-initiative integration plans.

- Supports a variety of applications. Maintains/updates documented processes of managed applications. May document requirements and develop solution alternatives for new applications.

- Develops test plans.

- May design, develop and test applications to enhance organization effectiveness.

- Consults on the integration of application systems into the work environment, regarding their operational and training implications.

- Acts as project lead in the coordination of solution development and the implementation of the final product/service.

- Acts as liaison between business clients and technical staff and/or development staff throughout the development lifecycle.

- May develop project plans. Identifies and coordinates within other project managers and implements schedule deadlines as appropriate. Provides on-going project management status reporting at all levels.

- Maintains current knowledge of application systems, interfaces, reporting processes and data capture.

- Provides product/process expertise to client groups, delivers presentations, demonstrations and training for application systems.

- Coordinates installation and first-use of new applications/processes.

- Coordinates ongoing application support with the various technical areas to ensure continued application/process usage and success.

- Works with vendors to resolve operational issues with vendor supported applications.

- Analyzes/resolves operational issues by performing analysis of applications and recommends resolutions to operational issues and implements as appropriate following established change management processes/policies.

Qualifications:

Basic Qualifications:
- Total of five (5) to seven (7) years, to include two (2) or more years in a consulting role.
- Five (5) years experience in healthcare environment or five (5) plus years of experience working in a department relevant to the current posting.
- Bachelor's degree in business/health care administration or related discipline.
- Preferred certification or advanced qualification by third party association that matches the function or field applicable to the business discipline
- May establish cross-functional task forces.
- Thorough knowledge of platforms of the assigned functional area and multi-area functionality based on assignment.
- Maintains current knowledge of application systems, interfaces, reporting processes, and data capture.
- May support a variety of applications/process.
- Coordinates ongoing application support with the various technical areas to ensure continued application/process usage and success.
- Maintains current knowledge on health care industry, regulations, and KP business strategies.
- Develops test plans.
- Provides product/process expertise to client groups, delivers presentations, demonstrations and training for application systems.
- Coordinates installation and first-use of new applications/process.
- May provide specialized support to a specific business area.
- Serves as a single point of contact for the resolution of client issues.
- Thinks of ways to improve results, communicates these to supervisor, peers and team members.
- Drives excellence through continued learning and strengthening of expertise.
- Makes needed changes to address performance problems or take advantage of opportunities.
- Seeks ways to reduce variation in systems and processes to improve consistency and reliability, directly impacting performance and member/customer service.
- Keeps individuals and team focused on specific and measurable performance goals and monitors performance publicly against clear standards.
- Prioritizes project work to meet member/customer needs.
- Takes initiative to alter normal procedures to meet specific member/customer needs
- Stands by decisions that benefit members/customers even if they are unpopular or impact short term performance.
- Continually monitors quality of service across functions and systems.
]]> Sun, 13 May 2012 16:00:00 GMT 2424202-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Acts as an advisor or thought partner to a senior executive by structuring undefined issues for resolution, researching issues, summarizing information and working with relevant stakeholders to provide the executive with the information needed to make sound and timely decisions.
- Provides consultation and analysis regarding regional performance and strategic opportunities.
- Identifies the most effective means of solving the issues.
- Facilitates committees and task forces.
- May lead projects or oversee regional programs.
- Delivers high quality results on time.
- Acts as a communication liaison between the office and direct reports and outside clients.
- Represents the executive's point of view and makes decisions on behalf (within established parameters).
- Prepares presentations for the executive as well as papers and public statements.
- Develops and administers the office budget.
- Administers human resources initiatives, including compensation, executive search, succession planning, and management continuity.
- Works with HR Consultants to facilitate resolution of any problems.
- This executive consultant position is reserved for direct reports to Vice Presidents and Senior Vice Presidents.

Qualifications:

Basic Qualifications:
- Five (5) or more years of work experience in consulting, operations or project management, preferably in a health care setting.
- Bachelor's degree, master's preferred, in finance, business, health care or public administration.
- Demonstrated performance in strategic/operational analysis and planning, analytical techniques, financial and market assessments.
- Demonstrated knowledge of the intricacies of hospital/HMO/medical offices operations and practices.
- Superior communication, consulting, facilitation, negotiation, conflict management, problem resolution, change management skills and consensus building skills.
- Superior leadership and project management skills.
- Demonstrated ability to bring projects/initiatives to completion.
- Ability to adapt to constantly changing priorities in managing a wide range of projects.
- Must be able to work in a Labor/Management Partnership environment.]]> Fri, 11 May 2012 16:00:00 GMT 2424207-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or Clinical Licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- Presentation and training skills.
- Experience in MS Word, Excel and PowerPoint.


Notes:
- Travel (50%) to Riverside service area Medical Office Buildings.]]> Thu, 10 May 2012 16:00:00 GMT 2281319-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Oakland, CA or Pleasanton, CA, or Corona, CA

The Contact Center Strategy provides the Program-wide capability and roadmap for upgrading the technology and redefining the business processes for our 45 Contact Centers across the Enterprise. This $250+ million dollar project will improve customer satisfaction and move Kaiser Permanente ahead of our competitors. The Business Process Manager is the designated resource responsible for the quality of the business area's deliverables and for performing the business processes, such as user acceptance testing, that produce those deliverables. Business Process Managers generally control the inputs used in the process and are accountable for the quality of the outputs. The Business Process Manager is expected to work in conjunction with the Realization Team Leader to ensure that the business requirements are defined and that the program realizes the Business Plan objectives.

Essential Functions
- Primary liaison to the business community.
- Acts as primary point of coordination/aggregation of business requirements
- Ensures that business requirements are defined and feasible.
- Maintains ownership of functional description of the business plan.
- Verifies that the business requirements are supported in the IT implementation
- Provides planning expertise for deploying solutions in the deployment sites.
- Signs off on the system transition strategy and plan, where applicable.
- Contributes to estimates for project costs (time, money, resources, etc.) and assists in managing budgets and schedules for the project's business resources.
- Maintains constant communications with the RTL regarding process or site deployment issues.
- Identifies deployment environment changes that may impact the solution.


Qualifications:

Basic Qualifications
- Bachelor's degree required
- Minimum of 8+ years of direct business related experience which may include large business technology projects with a significant number of integrated processes.
- Demonstrates ability to direct and manage quality reviews and quality control monitoring for large complex programs.
- Competency with Microsoft Office Suite of products (Word, Excel, Powerpoint, Project)]]> Wed, 09 May 2012 16:00:00 GMT 2418109-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Acts as an advisor or thought partner to a senior executive by structuring undefined issues for resolution, researching issues, summarizing information and working with relevant stakeholders to provide the executive with the information needed to make sound and timely decisions.
- Provides consultation and analysis regarding regional performance and strategic opportunities.
- Identifies the most effective means of solving the issues.
- Facilitates committees and task forces.
- May lead projects or oversee regional programs.
- Delivers high quality results on time.
- Acts as a communication liaison between the office and direct reports and outside clients.
- Represents the executive's point of view and makes decisions on behalf (within established parameters).
- Prepares presentations for the executive as well as papers and public statements.
- Develops and administers the office budget.
- Administers human resources initiatives, including compensation, executive search, succession planning, and management continuity.
- Works with HR Consultants to facilitate resolution of any problems.
- This executive consultant position is reserved for direct reports to Vice Presidents and Senior Vice Presidents.

Qualifications:

Basic Qualifications:
- Five (5) or more years of work experience in consulting, operations or project management, preferably in a health care setting.
- Bachelor's degree, master's preferred, in finance, business, health care or public administration.
- Demonstrated performance in strategic/operational analysis and planning, analytical techniques, financial and market assessments.
- Demonstrated knowledge of the intricacies of hospital/HMO/medical offices operations and practices.
- Superior communication, consulting, facilitation, negotiation, conflict management, problem resolution, change management skills and consensus building skills.
- Superior leadership and project management skills.
- Demonstrated ability to bring projects/initiatives to completion.
- Ability to adapt to constantly changing priorities in managing a wide range of projects.
- Must be able to work in a Labor/Management Partnership environment.]]> Tue, 08 May 2012 16:00:00 GMT 2415036-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Lead Project Manager, National Sales Operations


Kaiser Permanente is looking for a Lead Project Manager in any of our regional locations.


Essential Functions:

- The Lead Project Manager will manage projects and programs within Sales and Sales Operations with a high degree of autonomy.
- Plans and tracks projects (tactical and strategic), cost effectiveness, communication, risk analysis, quality assurance, team management, and implementation of highly visible, sensitive and multi-faceted projects.
- Ensures assigned projects are delivered within scope, schedule, budget and quality levels are consistent with partner/customer expectations.
- Manages complex projects or multiple projects of moderate complexity.
- Leverages knowledge and prior experience to develop appropriate solutions.
- Leverages knowledge of and trains Project Management methodology, skills, tools for team members.
- Interprets less defined guidelines to make recommendations for process improvements and/or enhancements.
- Exercises considerable judgment to make decisions for complex and yet to be defined processes.
- Requires complex decision making in planning, developing and implementing customized processes, tools and performance metrics.
- Requires considerable judgment in assigning projects to appropriate staff to ensure execution excellence. Must prioritize work in alignment with organizational strategies as they evolve.
- Develops solutions to a diverse range of complex problems, which require creativity, innovation and a strong knowledge of organizational climate.
- Prepares written and verbal reports to senior leadership and project sponsors.
- Coordination and leadership of teams of 5-15 individuals from entry to senior level positions. No direct supervisory responsibilities.
- Up to 30% travel.


Qualifications:

Basic Qualifications:
- 5+ years of project management experience
- 4 year degree or 4 additional years of equivalent experience


If not already certified, these certifications will be required within the first year of employment:
- Project Management Professional (PMP)
- Six Sigma or Lean Six Sigma Certification


Preferred Qualifications:
- Experience in Sales, Account Management or Sales Operations in addition to project management experience.
]]> Tue, 08 May 2012 16:00:00 GMT 2415033-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Leads, makes significant contributions, and/or provides technical leadership to high visibility projects to identify and resolve issues of strategic importance to the organization.
- Interfaces regularly w/ senior management to produce timely and valuable results.
- Sets the strategic direction of projects.
- Determines goals and priorities w/ management team sponsors.
- Establishes team membership and negotiates time commitments and resources.
- Develops proposals for clients outlining proposed project structure, approach, and work plan.
- Provides staff leadership to project teams, as well as manages work of outside consultants when needed.
- Designs research plans for data gathering and analysis; participates significantly in interpreting analysis and developing action plans accordingly.
- Produces or oversees development of written materials for senior executives and other key clients.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Assists, as needed, in planning and coordinating w/ other ongoing teams and projects to maximize effectiveness.
- Participates in the development and management of the department, including coaching, recruiting, and conducting performance reviews for consultants/analysts, and other departmental activities.

Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Consistently supports compliance and the Principles of Responsibility (KP's code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.

Qualifications:

Basic Qualifications:
- Typically five (5) or more years of experience in one of the technical areas required.
- Bachelor's degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's degree preferred.
- Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative/qualitative analysis.
- Proven leadership skills in project management and consulting.
- Must exhibit efficiency, collaboration, candor, openness, and results orientation.
- Demonstrate an understanding of the operations of KP, health policy trends, and any applicable regulations related to the responsible technical area.
- Must be able to work in a Labor/Management Partnership environment.]]> Tue, 08 May 2012 16:00:00 GMT 2414958-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Five (5) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree in business administration, health care administration, operations research, public health administration or other related field or equivalent work experience.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.]]> Mon, 07 May 2012 16:00:00 GMT 2414983-Silicon-Valley-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Provides leadership to two (2) or more Project Managers.
- Facilitates resolution of major problems encountered by Project Managers.
- Works with senior management to negotiate major revisions in time commitment and resource allocation.
- Ensures strategic direction of projects are in line with organizational business plan.
- Provides general oversight, leadership and technical direction.
- Provides leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver and facilitator.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of projects.
- Coaches and mentors Project Managers; motivates them to maintain a consistent level of excellence in project management and outcomes.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Secondary Functions:
- Primary project work will be in HR, Training and Labor Relations.
- Complex communication with bargaining units for successful labor agreements supporting a successful transition to a new facility.
- Complex coordination of Hospital and Medical Office services with orientation and training for successful transition to new facility.
- Emphasis on complex Project Management skills for coordination of services for opening of new medical office building and hospital.
- Partner with Local and Regional Labor Relations.


Qualifications:

Basic Qualifications:
- Eight (8) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree in business administration, health care administration, operations research, public health administration or other related field or equivalent work experience.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Proven ability to determine key business issues and develop effective action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Excellent leadership, project management, and consulting skills.
- Excellent verbal and written communication skills and interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Healthcare experience strongly preferred.
- Experience in Education, Training and/or Labor Relations strongly preferred
- Project Management Certification preferred.

Schedule: Schedule: Full-Time Temporary, 40 hours per week, Day shifts. Monday through Friday: 8:00am to 5:00pm. Sunday and Saturday as needed based on operational needs. This is a Temporary Benefited position for a period up to: two and a half (2.5) years.


]]> Thu, 03 May 2012 16:00:00 GMT 2403998-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Consultant/Specialist Project Manager
Burbank, CA

The position is responsible for project managing, in conjunction with department partners, all plan and benefit changes for cyclical and special deployments that impacts new and renewal sales processes plus incorporates end-to-end tasks touching systems, rates, collateral, communications and training. In addition, the position leads or supports corrective action and Health Care Reform initiatives potentially impacting 70,000 group customers and associated brokers. It is an individual contributor role with no direct reports and is based in Burbank, California.

Prepares internal department communication bulletins and support materials for a wide and diverse range of topics/issues. Serves as a subject matter expert representing small business supplying process, technical and content knowledge for cross function/department projects.

Includes the planning and tracking of projects both (tactical and strategic), cost effectiveness, communication, risk analysis, quality assurance, team and vendor management, and implementation of highly visible, sensitive and multi-faceted projects. Identifies and resolves issues related to projects. Ensures assigned projects are delivered within scope, schedule, budget and quality levels are consistent with partner/customer expectations.

Essential Functions:
Manages moderately to large complex projects or multiple projects of simple to moderate complexity
Provides consulting for business partners or completes components for business case development
Demonstrates understanding of, and knowledge in methods and project management, and applies this in all stages of project
Applies the risk management process
Sustains strong ongoing relationships with client middle and senior management during projects
Demonstrates knowledge of and provides continuous feedback for improvement of approved project management methods and business methods to projects
Determines the impact of current/existing technologies on the project
Works on significant and unique assignments of diverse and complex scope.
Addresses opportunities for process improvements and influencing change
Requires more complex planning and direction setting with diverse and multiple stakeholders
Develops solutions to problems of unusual complexity, which require a high degree of ingenuity and innovation, using independent judgment to accomplish objectives.
Requires in-depth analysis to develop and implement unprecedented solutions for more complex problems.
Proactively communicates with enterprise-wide projects to plan and manage project interdependencies.
Communicates and creates enthusiasm for new initiatives or change efforts in order to gain their ownership.
Communicates purpose, priorities and goals of the group/unit of operation and connects to the larger picture.
Keeps stakeholders informed and asks for others' input in to key initiatives and change efforts

Qualifications:

Basic Qualifications:
7+ years Project Management experience Understands all project life cycle phases and applies knowledge in the delivery of at least one phase of the project delivery life cycle
Manages all phases of the project delivery life cycle and consults for other projects
Demonstrates knowledge, experience and use of change management process and impact on business
4-year degree in related field or equivalent experience. [Bachelor's degree required (e.g., business, economics, mathematics, statistics, etc)
Master's degree preferred
]]> Thu, 03 May 2012 16:00:00 GMT 2403986-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Manages project scope
- Works w/ the project team to put appropriate processes in place to timely ensure and complete project deliverables
- Leads team to achieve project deliverables & goals
- Develops risk management plans & creates risk mitigation strategies
- Facilitates process design or re-design engagements using appropriate process methodologies, tools & techniques
- Conducts background research, performs analysis, & develops input for strategic planning in collaboration w/ engagement teams
- Leads client teams through problem discovery & root cause analysis
- Facilitates cross-functional problem solving using appropriate best practice processes & techniques
- Facilitates meetings &/or conference calls to seek understanding & agreement using specific techniques
- Follows a solution development process
- Ensures the alignment of requirements & solution alternatives w/ client objectives
- Develops business cases
- Presents summaries of analysis & research to sponsors & clients

Secondary Functions:
Identifies approaches for optimizing the HIM operations through the use of technology. Works closely with the Regional HIM organization to identify key organizational priorities and shapes overall
strategic and project direction for responding to the HIM operational strategic needs. Prioritizes work in alignment with organizational objectives and goals. Promotes a work environment that fosters cooperation, teamwork, and continual learning. Frames decisions for business partners and provides information for strategic and operational decisions. Ability to communicate information for strategic and operational decisions. Ability to communicate information effectively, translating HIM operational and data requirements into potential system modification or new solutions. Coordinates working relationship with KPHC and other technology teams to use user requirements to drive systems initiatives and projects. Clearly communicates business/end user requirements into data and performance metrics requirements to assist the report developers in creating useable accurate reports, dashboards and other analytical tools. Leads efforts to collaborate with end users, program office and others to create benchmarking studies, operational analysis of Revenue Cycle initiatives and cost benefit analysis of Revenue Cycle initiatives. Analyzes trends and interprets affect on future financial performance. Recommends data, metrics, and other reporting modifications for the purpose of responding to the changing operating environment of customers.


Qualifications:

Basic Qualifications:
- 2 to 4 years of analytical &/or consulting experience preferably in health care services or Master's degree in lieu of 2 years of work experience
- Health care experience preferred
- Bachelor's degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field
- Master's degree preferred
- Specific expertise required as specified
- Ability to conduct & interpret quantitative/qualitative analysis
- Advanced computer skills & knowledge of data systems
- Effective consulting & project management skills

Preferred Qualifications:
- Previous EPIC/KPHC or othe systems experience.
- Previous revenue cycle/hospital and medical office billing experience.
- Previous HIM medical records operational or coding experience.
]]> Thu, 03 May 2012 16:00:00 GMT 1875130-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Provides leadership to two (2) or more Project Managers.
- Facilitates resolution of major problems encountered by Project Managers.
- Works with senior management to negotiate major revisions in time commitment and resource allocation.
- Ensures strategic direction of projects are in line with organizational business plan.
- Provides general oversight, leadership and technical direction.
- Provides leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver and facilitator.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of projects.
- Coaches and mentors Project Managers; motivates them to maintain a consistent level of excellence in project management and outcomes.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Secondary Functions:
- Primary project work will be in hospital operational work.
- Complex coordination of hospital services for transition to new facility.

Qualifications:

Basic Qualifications:
- Eight (8) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree in business administration, health care administration, operations research, public health administration or other related field or equivalent work experience.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Proven ability to determine key business issues and develop effective action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Excellent leadership, project management, and consulting skills.
- Excellent verbal and written communication skills and interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Healthcare experience strongly preferred.
- Project Management Certification.

Note: This is a Temporary position for up to 3 years and is benefited.
]]> Wed, 02 May 2012 16:00:00 GMT 2399582-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Oakland, CA or Burbank, CA


Responsible for a range of process improvement and process management activities. Activities include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. These initiatives may represent one portion of a larger project, or may represent a stand alone initiative or function within a work group or department. Process management functions may include data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards. Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. May utilize Lean/Six Sigma processes and concepts to lead process improvement initiatives.

Essential Functions:
- Data Analysis: Identifies sources for, gathers and analyzes data relevant to processes. May review the work of less senior analysts/consultants. May be responsible for defining data requirements and obtaining customer agreements.
- Research: Reviews best practice research prepared by less senior analysts/consultants. Makes recommendations on appropriate solutions based on research; may select from alternatives presented.
- Process Architecture: Designs complex processes and reviews the work of less senior analysts/consultants. Ensures process mapping is complete; provides feedback and guidance to less senior analysts/consultants. Interviews stakeholders and process owners to define processes. Helps define standards and methods.
- Process Recommendations: Determines process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes. May lead the development of recommendations by less senior analysts/consultants. May apply Lean/Six Sigma concepts and techniques to process improvement initiatives, including completing Lean/Six Sigma analyses and tasks. Shares accountability for realization of results with process owners and may present recommendations to stakeholders and process owners.
- Performance Management and Control: Defines, develops and evaluates performance metrics to establish process success, and may participate in working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success. Reviews data post- implementation to measure success; participates in defining standards of improvement success.
- Change Management: Participates in and may lead change management activities associated with process improvement. Engages leadership and stakeholders to obtain support and buy in for changes. Partners with management, project champions, and process owners to align process improvement initiatives with business objectives.
- (For Six Sigma Black Belts): May track progress of Six Sigma Green Belt consultants and newly certified Black Belt Consultants in Lean/Six Sigma initiatives. Trains other employees in Lean/Six Sigma concepts and techniques. Coaches and mentors employees seeking Green Belt and Black Belt certification.
- Assume other duties as directed.

Qualifications:

Basic Qualifications:
- Required: Four (4) to eight (8) years of process improvement, management consulting, change management, or related business experience.
- Preferred: Nine (9) to twelve (12) years of process improvement, consulting, or related business experience.
- Health care or insurance experience preferred.
- Bachelor's degree or equivalent experience required.
- Graduate degree preferred.
- Lean/Six Sigma Black Belt certification may be required.
- Broad knowledge of process improvement methodologies.]]> Wed, 02 May 2012 16:00:00 GMT 2399455-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Effectively leads project team on work related to specific area of expertise.
- Provides leadership for the design, development, and implementation of projects related to their area of expertise.
- Manages the work of all project participants, including outside consultants and other department staff, when used.
- Serves as a content expert for responsible area of expertise.
- Provides assistance and advice to others in support of project work.
- May provide expert consultation to multiple projects at any given time.
- Effectively interfaces with clients to reach mutually acceptable agreements around project scope, objectives, deliverables, timeframes and outcomes.
- Effectively facilitates interactions with clients and stakeholders to achieve desired outcomes.
- Provides leadership and direction in accordance with the overall strategic direction of the department and organization.
- Develops clear project plan that allows teams to achieve desired outcomes.
- Monitors plan on an ongoing basis and proactively adjusts, as necessary, to resolve barriers and/or issues.
- Oversees work to ensure high quality deliverables and adherence to timeframes and budget (when applicable).
- Proactively identifies links between specialty work and broader organizational priorities and goals.
- Identifies areas where specialty expertise may enhance work of department.
- Effectively recognizes opportunities to enhance project work and/or achieve desired objectives by collaborating with staff outside their area of expertise and acts accordingly.
- Contributes to a team environment that encourages collaboration, supports receiving and providing feedback and encourages participation from all levels of staff.
- Adapts management style as appropriate to meet needs of a particular situation or team resulting in optimal performance.
- Actively provides feedback to staff in support of individual staff development.
- Encourages staff participation in non-project related activities that support culture and values of the department and individual development.
- Models behavior that staff wants to emulate.
- Communicates in a manner that is proactive, timely, influential, persuasive and effective resulting in mutually acceptable agreements.
- Ensures that all communications produced under his/her direction are timely and of high quality.
- Participates in the development and management of department staff through coaching, providing and encouraging feedback, consistent application of department policies and procedures, conducting project based performance reviews, and other departmental activities.
- Participates in development of staff through the sharing of new techniques and problem solving approaches specific to their area of expertise.
- Participates in the development and implementation of department-wide activities that support the culture and values of the department.

Qualifications:

Basic Qualifications:
- Typically at least five (5) or more years of experience in their field of expertise preferred. This may include but is not limited knowledge of care delivery, technical/analytic expertise, management engineering, planning, and research.
- Experience in managing project staff including administration of departmental policies and guidelines, project based performance reviews and coaching.
- Bachelor's or master's degree or equivalent in Business Administration, Economics, Operations Research, Public Health, Health Administration or other related field preferred.
- Demonstrated expertise in a field of relevant to the work of the department. Demonstrated ability to determine the key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to lead professionals through influence and collaboration.
- Knowledge of computer applications and knowledge of data systems.
- Proven leadership skills in a matrix management environment that includes influencing, efficiency, collaboration, candor, and openness with a focus on results orientation.
- Demonstrates ability to work with various partners including Medical Group and/or Labor Partners.
- Demonstrated understanding and general knowledge of healthcare industry and health policy trends.
- Knowledge of the operations and/or business of Kaiser Permanente preferred.
- Kaiser Permanente knowledge preferred.]]> Tue, 01 May 2012 16:00:00 GMT 2399565-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
-Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1366.
- Work schedule to vary as required.]]> Mon, 30 Apr 2012 16:00:00 GMT 2391534-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Excellent written and verbal skills
- Strong Critical thinking and analytical skills
- Excellent interpersonal communication skills
- Flexible and able to work independently
- Proficient with Microsoft Office Suite (Word, Excel, Access, PowerPoint, etc.)

Notes:
- Start time may vary between 7 AM and 1:59 PM, typically start at 9 AM]]> Thu, 26 Apr 2012 16:00:00 GMT 2384110-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Leads and provides technical leadership to projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Assesses project impact on the workforce.
- May include developing training program for different levels of audiences.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.
- Performs other related duties as assigned by management.


Qualifications:

Basic Qualifications:
- Three (3) plus years of experience in specified technical area.
- Project management experience in health care preferred.
- Bachelors' degree in business administration, health care administration, operations research, public health administration or other related field or equivalent work experience.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Good project management and consulting skills.
- Excellent verbal and written communication skills.
- Must be able to work in a Labor/Management Partnership environment.]]> Tue, 24 Apr 2012 16:00:00 GMT 2377232-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Lead Project Manager
Oakland or Burbank, CA


Kaiser Permanente is looking for a Lead Project Manager in Oakland or Burbank.


Essential Functions:

- Manage ongoing operational programs and aligned projects within Sales and Sales Operations with a strong focus on Compliance Adherence, Monitoring and Governance. Responsibilities will include the planning and tracking of projects both (tactical and strategic), cost effectiveness, communication, risk analysis, quality assurance, team management, and implementation of highly visible, sensitive and multi-faceted projects. Identifies and resolves issues related to projects. Ensures assigned projects are delivered within scope, schedule, budget and quality levels are consistent with partner/customer expectations.
- As this is a Program Operations Role with corrective action plan projects, the person will need to have strong relationship management skills across multiple locations, departments and functions, and a seasoned level of emotional intelligence and able to apply to multiple levels of staff and executive leadership.
- Primarily focuses on regional and national marketing, sales, and associated underwriting processes. Additional projects can extend into upstream and downstream end-to-end processes, including benefit creation, rate setting, and membership administration.
- Act as the primary contact for projects focusing on improving adherence to Kaiser Permanente, state, and national compliance procedures, regulations, and guidance.
- Manage the intake and status tracking for compliance issues and audits.
- Work closely with Regional and National Sales Operations Management, Regional Line of Business Sales Management, National and Marketing Sales Systems Administration Compliance departments, Release Managers, Regional Engagement Managers, System Development Teams, Testers, Vendor Solutions, IT partners, and impacted business areas to analyze compliance needs, provide compliance recommendations, and implement specific compliance projects.
- Project management of compliance related projects within Marketing, Sales, Business Development.
- Up to 50% travel.


Qualifications:

Basic Qualifications:
- 5+ years of project management or operations experience
- 4 year degree or 4 additional years of equivalent experience


If not already certified, these certifications will be required within the first 2 years of employment:
- Project Management Professional (PMP)
- Six Sigma or Lean Six Sigma Certification


Preferred Qualifications:
- Experience in sales or marketing
- Regulatory compliance, audit, and/or legal work experience
]]> Mon, 23 Apr 2012 16:00:00 GMT 2373116-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Activities include coordinating the delivery of multiple projects, developing cost benefit analyses for the program, communicating to an executive committee, creating and reporting program status utilizing a dashboard, allocating resources across the multiple projects, defining project governance policies and managing the financial concerns of the program. Must be able to utilize and effectively communicate technical components of an initiative to applicable parties.
Essential Functions:
Prepare detailed project plans.
Identify, develop, and close new business opportunities within portfolios of clients and projects.
Direct accountability and responsibility for overall project success from start to finish
Managing the relationships with client and partner stakeholders to ensure their satisfaction throughout the project.
Identify, develop, and close new business opportunities.
Working closely with business partners both internal and external to WebConnect to review, analyze, understand, and define the high level Project Requirements: Objectives, Scope, Schedule Milestones, Costs, etc.
Representing PMO and conducting business at all times with a high level of Professionalism, Competencies, and Ethics.
Working closely with the clients or business partners to
- gather, analyze, & document detailed solutions requirements
- define/define a detailed scope of work for all project deliverables
- develop a detailed project plan to produce all the required deliverables
- manage, monitor, and communicate progress against plan on a regular basis
- manage and coordinate joint activities when applicable
- manage changes, issues, and risks associated with the project
- manage the acceptance of all formal project deliverables
- close the project on completion of all project deliverables

Manage Resource Capacity for projects where appropriate to ensure right size and skill sets for successful delivery.
Work cross functionally with Portfolio Management and Release Management to ensure alignment of project timelines and deliverables.
Consistently works with abstract ideas or situations across functional areas of the business.
Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for departments within organization.
Manage issues that require strong problem solving skills, analysis of situation or data and an in-depth knowledge of organizational objectives and technology.
Identify program roadblocks, determine responsible organizations and manage until resolution has been reached.
Communicate status and requirements to all key stakeholders.
Coordinate with internal and external parties, cross-functional leads to ensure projects are meeting schedule.
Identify and communicate timeline misses and work with market, vendors and others to recover and adjust plans as required to ensure plan objectives are met.
Create, maintain and manage documentation to ensure all audit requirements are met.
Ensure Web Presence standards are being met in the areas of security, technology, brand, marketing.
Up to 10% travel.

Qualifications:

Basic Qualifications:
- Bachelor's degree in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field or 4 years of equivalent experience.
- Minimum of 3 years of experience in Project Management.
- Understands all project life cycle phases and applies knowledge in the delivery of at least one phase of the project delivery life cycle.
- Understands and applies knowledge of change management process on projects.
- Willingness to work in a Labor Management Partnership environment.
- PMP certification or the willingness to complete the PMP certification within 1 year of employment

Preferred Qualifications:
- Working knowledge of Kaiser Permanente's Web Presence standards, guidelines, and operational readiness practices
- Experience in planning, managing and delivering projects utilizing an Agile methodology
- Aglie/ SCRUM experience.]]> Thu, 19 Apr 2012 16:00:00 GMT 2121498-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Meaningful Use Consultant
Oakland, CA


The Meaningful Use (MU) Program Management Office (PMO) is responsible for managing and driving the successful execution of Kaiser Permanente's Meaningful Use national program. The PMO is responsible for the development and implementation of business and information technology plans to ensure Kaiser Permanente's regions meet MU criteria as established by the Centers for Medicare & Medicare Services (CMS) and the Office of the National Coordinator for Health Information Technology (ONC).

The Meaningful Use Consultant will provide project management and consulting support to ensure Kaiser Permanente's Meaningful Use qualification for its electronic health record technologies. In this role, the Consultant will support senior leaders in policy areas and external developments, program tracking and qualification activities. May assist Senior Consultants and/or manage mid-sized projects or key workstreams independently.

Essential Functions:

Provides program support in areas of project management, stakeholder facilitation, implementation, tracking and reporting to ensure Meaningful Use qualification at Kaiser Permanente. Includes development of tools, documents, project plans, frameworks and
implementation plans.
Gains knowledge about and establishes positive working relationships with KP HealthConnect, operational and clinical partners, both national and regional.
Actively assists PMO leaders in creating materials and tools for meetings with regions and national departments to establish effective working relationships.
Tracks external policy developments and regulation changes.
Identifies and assists with facilitation of sharing of successful practices across the organization pertaining to value realization and clinical systems optimization.
Supports audit-ready collection and archival of Meaningful Use documentation.
Provides analytic support for other strategic projects as assigned.
Communicates effectively across multiple organizational levels and between business and information technology organizations.
Demonstrates subject matter knowledge of KP HealthConnect or other electronic medical record systems.
Transfers project team knowledge/tools to regions and national partners.


Qualifications:

Basic Qualifications:
4+ years of experience in project and program management, analysis and reporting of data, IT systems implementation, or financial analysis.
Bachelor's degree or 4 equivalent years of experience.
Basic proficiency with tools including MS Office, Cognos, Visio, MS Project, Active Strategy.
Preferred Qualifications:
Experience with implementation of KP HealthConnect or other electronic medical records.
Knowledge of KP operations, regional structures, IT, and program/project management.
Knowledge of financial analysis, workflows, systems development life cycle, systems implementation, analysis and trending, quality assurance, and risk assessment.
]]> Wed, 18 Apr 2012 16:00:00 GMT 2362657-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Leads a group of consultants & analysts focused on the delivery of service/ products within the responsible technical unit
- Manages the budget allocated to the unit; reviewing & approving all expenses within the unit
- Ensures that appropriate actions are taken to correct the budget variances & the budget is balanced at year-end
- Provides leadership & direction for the technical unit in accordance w/ the overall strategic direction of the group
- Develops standards, procedures, & policies to ensure that the responsible unit is maintained according to the acceptable level of quality from clients
- Ensures that reports & information disseminated from the unit are accurate, timely & consistent, & that they satisfy the clients' needs
- Serves as the content expert of the responsible technical area & provides technical assistance & advice
- Provides leadership & expert consultation on the design, development, & implementation of programs related to the expertise area

Qualifications:

Notes: Travel will be required; Schedule Varies and Implementation schedule; Rotating Weekends.

Basic Qualifications:
- Typically six (6) or more years of experience in one of the technical areas required
- Bachelor's degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field
- Master's degree preferred
- Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives
- Demonstrated ability to lead professionals and manage others through influence and collaboration.
- Demonstrated ability to conduct and interpret quantitative/qualitative analysis
- Proven leadership skills in project management and consulting
- Must exhibit efficiency, collaboration, candor, openness, and results orientation
- Must demonstrate an understanding of the operations of KP, health policy trends, and any applicable regulations related to the responsible technical area
- Must be able to work in a Labor/Management Partnership environment]]> Tue, 17 Apr 2012 16:00:00 GMT 2359544-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Site Team Management: Staff supervised includes, hourly site specialists responsible for end user mentoring/support & exempt staff (including SR Learning Consultants responsible for training physicians & staff & Senior System Administrators responsible for provisioning users w/ correct KPHC access)
- Some SIMs also manages the CPM System Administrator
- Hires, fires, coaches, counsels & develops staff & prepares & delivers annual performance evaluations
- Establishes & maintains operational & performance standards
- Monitors & evaluates the overall service delivery for KPHC
- Utilizes data to monitor work of their department & analyzes trends
- Develops short & long term plans to improve service level & department efficiency
- Develop support schedule for LTS team, which is a master schedule for team's activities, including demos, dept meetings, 1:1 support, rounding, activities related to opening new MOBs or Hospital units, support for Medical Center initiatives, on call schedule for after hours coverage, etc
- Engages staff in problem solving
- TIME & PHRS system approval, ETO request approval
- Leads Staff meetings
- Monitors & controls payroll, non-payroll & expenditures for assigned areas
- Space management for KPHC site teams, regional teams & special project teams
- Work w/ facility management to plan for site team space, training rooms, allocation of space for regional & local staff on projects overseen by SSD Department
- Oversee 24/7 coverage provided by members of their teams
- Available to assist w/ complex problems requiring escalation
- Medical Center Leadership: Participates with & provides leadership to the Medical Center Leadership team in execution of SCAL & Medical Center strategy for all areas related to KPHC
- Develops & maintains strategic relationships w/ service area executive leadership
- Consult to & collaborate w/ KFH & SCPMG Medical Center leadership teams, managers & physician leaders on medical center initiatives, strategies, ongoing KPHC optimization, new KPHC product rollout, new KPHC functionality implementation & any operational initiatives that have potential KPHC impact & workflow changes where there is a KPHC impact
- Functions as an expert authority on KPHC issues to physicians & other staff regarding KPHC strategies, operations & solutions
- Participate in or co-lead Medical Center committees, for example, local AGCS Committee, QA Committees, Compliance Meetings, Inpatient & Ambulatory Oversight Committee Meetings, Construction Meetings. Liaison between regional team(s) & Medical Center to solve issues, be ambassador for KPHC
- Provide status updates to leadership teams - Med Center Administrative Team (MCAT), Chiefs, Das
- New Building/Hospital/Units/Depts: Provides leadership & project management for all KPHC-related activities involved in opening new MOBs, Services, departments or hospitals/hospital units, to ensure KPHC set up is accurate & activities of other teams (e.g., CPM, ITFS, etc.) are completed on time
- Coordinate all activation plan activities & conduct touch point meetings w/ all departments & application teams involved
- Assume other duties as directed


Qualifications:

Basic Qualifications:
- Eight (8) plus years of progressive experience in management or project management
- Experience in health care preferred
- Experience with Epic or other similar electronic medical record system preferred
- Experience in implementing, providing or managing user support functions for a complex computer system preferred
- Bachelor's degree or equivalent in business administration, health care administration, operations research, public health, administration or other related field
- Master's degree or clinical licenses strongly preferred
- Proven ability to determine key business issues & develop effective action plans from multi-disciplinary perspectives
- Excellent leadership, consulting & project management skills
- Ability to work with all organizational levels
- Excellent verbal & written communication skills & interpersonal skills
- Must be able to work in a Labor/Management Partnership environment

Note: May travel throughout SCAL Region.]]> Tue, 17 Apr 2012 16:00:00 GMT 2359574-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Leads a group of consultants & analysts focused on the delivery of service/ products within the responsible technical unit
- Manages the budget allocated to the unit; reviewing & approving all expenses within the unit
- Ensures that appropriate actions are taken to correct the budget variances & the budget is balanced at year-end
- Provides leadership & direction for the technical unit in accordance w/ the overall strategic direction of the group
- Develops standards, procedures, & policies to ensure that the responsible unit is maintained according to the acceptable level of quality from clients
- Ensures that reports & information disseminated from the unit are accurate, timely & consistent, & that they satisfy the clients' needs
- Serves as the content expert of the responsible technical area & provides technical assistance & advice
- Provides leadership & expert consultation on the design, development, & implementation of programs related to the expertise area

Qualifications:

Notes: Travel will be required; Schedule Varies and Implementation schedule; Rotating Weekends.

Basic Qualifications:
- Typically six (6) or more years of experience in one of the technical areas required
- Bachelor's degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field
- Master's degree preferred
- Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives
- Demonstrated ability to lead professionals and manage others through influence and collaboration.
- Demonstrated ability to conduct and interpret quantitative/qualitative analysis
- Proven leadership skills in project management and consulting
- Must exhibit efficiency, collaboration, candor, openness, and results orientation
- Must demonstrate an understanding of the operations of KP, health policy trends, and any applicable regulations related to the responsible technical area
- Must be able to work in a Labor/Management Partnership environment]]> Tue, 17 Apr 2012 16:00:00 GMT 2359534-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Provides consultative and business direction on SSD projects of low to medium complexity and/or provides analytical support to projects of high complexity.
- Under supervision, develops project proposals, recommendations, implementation plans, communication packages, performance measurement tools, and/or training materials related to the assigned projects.
- Plans and facilitates meetings.
- Motivates team members.
- Identifies key healthcare redesign business issues.
- Designs and recommends analytic approaches and design processes to address identified problems.
- Develops and utilizes data gathering tools, such as surveys/questionnaires, work sampling, financial modeling, and/or interview questions, to ensure that appropriate quantitative and qualitative data is gathered for the analyses.
- Actively participates in analyzing data and developing recommendations and action plans.
- Independently conducts quantitative and qualitative analyses on a broad array of issues across disciplines, projects and functional areas.
- Prepares project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- May make formal presentations to various levels of management.
- Under supervision, may establish team membership and negotiates time commitments and resource allocation.


Qualifications:

Basic Qualifications:
- Minimum three (3) years analytical, project management or consulting experience required in a specified technical area preferably in a healthcare environment or master's degree in computer science, health care operations or other related field with one (1) year experience.
- Project management experience in health care preferred.
- Bachelor's degree or equivalent experience in health care operations, clinical or other related field.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Vehicle and California driver's license required.
- Able to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Able to conduct, apply and interpret quantitative and qualitative analysis.
- Good project management, consulting, verbal and written communication skills.
- Proficient with PC applications including spreadsheet, word processing, presentation and reporting software and graphics packages.
- Must be able to work in a Labor/Management Partnership environment.
]]> Tue, 17 Apr 2012 16:00:00 GMT 2355425-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Oakland, CA

Reporting to the Site Quality Leader, this position gives direction and provides leadership, mentoring, evaluation and development of the Quality Analysts and Quality Auditors.

Essential Functions:
- Develop, implement and monitor performance against short and long-range plans to achieve a total quality control.
- Implement short and long-range plans relative to quality assurance.
- Identify needs, and develop the quality inspection and supplier quality function.
- Develop or modify quality procedures, metrics and processes to achieve quality and on time delivery goals.
- Provide direction to ensure compliance with all applicable operational requirements, SOX and government regulations involving quality.
- Select and develop competent supplier quality consultants, analysts and auditors to ensure quality goals are achieved.
- Provide reports as required and drive corrective action and preventive action for timely and effective completion.
- Assist as required in all qualify assurance functions as necessary.
- Assure effective communication and reporting to Leadership.
- Assure compliance with quality systems and initiatives such as internal auditing, statistical process control and testing.
- Support the development and utilization of quality feedback tools to maintain and implement 'lessons learned'.
- Support the achievement of Business Operating System Quality Goals and Objectives, as identified by the Leadership.


Qualifications:

Basic Qualifications:
- Total of ten (10) years, to include three (3) or more years in a consulting role.
- Five (5) years experience in healthcare environment or five (5) plus years of experience working in a department relevant to the current posting.
- Bachelor's degree in health care administration or related discipline.
- Preferred certification or advanced qualification by third party association that matches the function or field applicable to the business discipline (such as AHIP or HIAA).
- Preference for certification by professional society or industry group such as AHIP or HIAA.
- Influences multiple cross-functional and/or multiple cross divisional task forces to identify and document functional requirements, workflow, information sources and system/process specifications.
- May establish cross-functional task forces.
- Thorough knowledge of platforms of the assigned functional areas and multiple cross functionally based on assignment.
- Promulgates test plans.
- Provides subject mater expertise to cross-divisional, common business areas.
- Make recommendations regarding business strategy and policy development.
- Sets and works to meet challenging goals that will improve performance of project team or organization unit.
- Assesses the needs of a job and objectively matches the strengths of a person to that job to ensure maximum performance and results.
- Makes fact-based decisions, sets priorities or chooses goals on the basis of calculated inputs and outputs (i.e., potential profit, return-on investment, EVA, or cost-benefit analysis).
- Measures and tracks key business results and processes against external best practices and assess improvement in these terms.
- Stands by decisions that benefit members/customers even if they are unpopular or impact short term performance.
- Defines and articulates strategies and changes based on their impact on customer/member satisfaction.
- Demonstrates primary commitment to member/customer needs (before other requirements), intervening and taking dramatic action as needed.
- Eliminates duplication and aligns systems across a market or service area to balance resources and ensure the delivery of quality member/customer service and care.
- Maintains a view of multiple complex internal and external variables and interrelationships that impact Kaiser Permanente.
- Uses organizational strategy as a framework for developing strategy for a particular market, service area or function.
- Consistently makes decisions recommendations and takes actions which fully support targeted strategic changes, thinking three (3) or more years out.
- Comment: Consultants make recommendations, operational managers make decisions.

Preferred Qulifications:
- Experience in the Healthcare industry
- Experience in a quality function related to Factory Inspection and/or Calibration or closely related
- Experience with Supplier Quality, Process Controls, Receiving inspection, In-process inspection, and Final inspection
- Experience working with continuous improvement and problem solving tools including root cause corrective action, failure analysis, 8D charts and process flow diagrams.
- Experience with Total Quality Management (TQM), CQI, or similar quality improvement systems
- Minimum of 2 years managing people
- 3 years minimum in a Total Quality Management function
- Bachelor's degree in Engineering: Technical field.
- Solid understanding of quality assurance testing tools and methodologies]]> Tue, 17 Apr 2012 16:00:00 GMT 2355504-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Responsible for providing analytical support to a project or department.
- This position handles a full range of project components in an independent and autonomous manner.
- Organizes project tasks, structures information collection activities, and sets time lines for completion of required tasks.
- Develops reports on analysis conducted, provides recommendations and makes formal presentations to communicate results to various management levels.
- Develops new approaches for finding additional needed information.
- Demonstrates initiative in identifying alternative solutions to issues in the project or department which are reasonably complex and require an understanding of how the outcome will affect multiple areas/ departments.
- Helps develop project plans to ensure timely deliverables and successful completion of project.
- Assists in assessing workforce needs resulting from project implementation.
- Assists in identifying and developing performance management and training tools.
- Develops mechanism by which to track project best practices in order to ensure these are leveraged into comparable future projects.

Secondary Functions:
- At the direction of the department directors and Chiefs, analyze patient access strategies, design new workflow's, and evaluate changes.

Qualifications:

Basic Qualifications:
- One (1) to three (3) years of related experience.
- Bachelor's degree or equivalent experience in area specific to the position or project.
- Solid analytical skills, problem solving, and critical thinking.
- Strong project organizational skills
- Excellent verbal and written communication skills.
- Must be able to work in a Labor/Management Partnership environment.

Temporary:
Expected Length of Employment: Up to 9 weeks.]]> Mon, 16 Apr 2012 16:00:00 GMT 2355491-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Provides consultative and business direction on SSD projects of medium to high complexity
- Develops project proposals, recommendations, implementation plans, communication packages, performance measurement tools and training materials related to the assigned projects
- Plans and facilitates meetings
- Motivates team members
- Cultivates and reinforces appropriate group values, norms and behaviors
- Develops and recommends design processes to address identified problems
- Initiates the design and development of research plans for data gathering and analysis
- Develops project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices
- Makes presentations to audiences at various levels
- Tracks project status and follows up on outstanding items
- Provides guidance and expert technical leadership to department staff and team members
- Actively participates or may lead in analyzing data and developing recommendations and action plans
- May provide guidance to team on performance and productivity issues
- May develop training programs for different levels of audiences
- May set strategic direction of projects
- May prepare preliminary project plans which identify key issues, problems, approaches, performance metrics and resources required
- May establish team membership and negotiates time commitments and resource allocation
- Performs troubleshooting and issue resolution


Qualifications:


Basic Qualifications:
- Minimum five (5) years analytical, project management or consulting experience required in a specified technical area preferably in a healthcare environment or master's degree in computer science, health care operations or other related field with three (3) years experience
- Project management experience in health care preferred
- Clinical systems experience preferred
- Bachelor's degree or equivalent experience in health care operations, clinical or other related field
- Master's degree or clinical licenses (RN, MD, etc.) preferred
- Vehicle and California driver's license required
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives
- Demonstrated ability to conduct, apply and interpret quantitative and qualitative analysis
- Good project management and consulting skills
- Excellent verbal and written communication skills
- Proficient with PC applications including spreadsheet, word processing, presentation and reporting software and graphics packages
- Must be able to work in a Labor/Management Partnership environment
- Certification through American Health Information Management as Registered Health Information Technician (RHIT) or Registered Health Information Administration (RHIA).
- KPHC IP/AMB experience.
- Medical Terminology.]]> Mon, 16 Apr 2012 16:00:00 GMT 2355481-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1362.
- Work schedule and scheduled hours to vary as required.]]> Mon, 16 Apr 2012 16:00:00 GMT 2355432-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)

The Medicare Risk Mitigation Team was developed to understand the end-to-end regulatory expectations for Kaiser's Medicare enrollment and disenrollment functions, study compliance requirements and incorporate into daily operations, perform root cause analysis where patterns of noncompliance are discovered, and begin to achieve process and compliance improvement through creative problem-solving, partnership and learning.


The team reviews large samples of the processing work every month and provides real-time quality feedback both before submission to the Centers for Medicare & Medicaid Services, and afterward in the form of self-monitoring audits that are reviewed with executive leaders at KP.


Role & Responsibilities

Prioritizes work in alignment with team's objectives or goals
Consistently monitor other's work to ensure quality and alignment in meeting deliverables; takes action to maintain standards
Perform monthly quality review
Takes initiative to alter normal procedures to meet specific goals
Provides knowledge transfers as appropriate
Make recommendations and solutions aimed at improving business processes
Provides guidance, on-going communication and coordination in determining objectives of work assignments
Develops relationships with upstream and downstream business partners
Conducts and/or participates in the analysis of business processes and functional requirements and prepare appropriate documentations to communicate and validate information
Ability to prioritize independently, multiple request and operational requirements to meet organizational goals
Works under limited direction


Essential Skill Sets

Intermediate knowledge of MS Access, Excel, Power point and Word are required
Knowledge in Common Membership, Foundations System and TMS.
Analyze and validate data

Desirable Skill Sets

Achievement-oriented
Excellent communication, analytical and problem solving skills
Experience in process improvement


Qualifications:

Basic Qualifications:
- A minimum ofthree (3)years analytical, to include two (2) or more years in a consulting role.
- Bachelor's degree in business/health care administration or related discipline or equivalent work experience
- Preferred certification or advanced qualification by third party association that matches the function or field applicable to the business discipline preferred.
- Identifies and documents cross-functional and/or cross-divisional, functional requirements, workflow, information sources and distribution paths, and system/process specifications.
- Thorough knowledge of platforms of the assigned functional area.
- Coordinates installation and first-use of new applications/processes.
- Assists in developing test plans.
- Maintains current knowledge of application systems, interfaces, reporting processes, and data capture.
- Measures outcomes against an internal standard of excellence.
- Sets and works to meet challenging goals that will improve performance of project team or organizational unit.
- Assesses the needs of a job and objectively matches the strengths of a person to that job to ensure maximum performance and results.
- Listens actively and demonstrates sensitivity to patients/customers, encouraging them to discuss concerns, interests, needs, and difficult issues.
- Consistently monitors own work and seek further experiences to ensure continual quality patient/customer service and delivery.
- Monitors others' work to ensure quality and alignment in meeting member/customer needs; takes action to maintain standards.
- Prioritizes project work to meet member/customer needs.
- Takes initiative to alter normal procedures to meet specific member/customer needs.
- Consistently asks clarifying questions in order to understand the importance of assignments/projects in relation to operational unit goals.
- Prioritizes work in alignment with project objectives or goals.
- Recognizes linkages and understands impact of individual actions on other parts of the organization and the member/customer.]]> Sun, 15 Apr 2012 16:00:00 GMT 2351515-San-Diego-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
The Medicare Risk Mitigation Team was developed to understand the end-to-end regulatory expectations for Kaiser's Medicare enrollment and disenrollment functions, study compliance requirements and incorporate into daily operations, perform root cause analysis where patterns of noncompliance are discovered, and begin to achieve process and compliance improvement through creative problem-solving, partnership and learning.

The team reviews large samples of the processing work every month and provides real-time quality feedback both before submission to the Centers for Medicare & Medicaid Services, and afterward in the form of self-monitoring audits that are reviewed with executive leaders at KP.

There is also an evolving need to establish more reporting and analysis both within MRMT and directly supporting the Medicare operations management team and directors. This work will include identifying and assigning monthly audit samples, mainlining audit results and trending in ActiveStrategy, building and maintaining audit databases, developing desktop tools for Medicare operations, and developing control reports, productivity reports, operational dashboard reports, and other required or ad hoc reporting as needed.

Role & Responsibilities

Interview the business and technical communities to identify functional, data, and reporting requirements
Assist teams to document business and technical requirements.
Make recommendations and solutions aimed at improving business processes.
Participates in workflows, process diagrams and gap analysis.
Develops, maintains and changes business processes
Supports Business Case Development.
Assesses scope and impact of business needs.
Leads/facilitates meetings as needed
Assists in developing test plans.
Provide support to projects for Medicare Operations as well as the projects team.
Independently initiates, investigates, documents, and analyzes client requirements in project areas such as: new/existing business operating models with innovative approaches to solutions support, market research of emerging or available product functionality and operational readiness assessment.

Essential Skill Sets

Intermediate knowledge of MS Access, Visio, Excel, and Word are required
Knowledge in Common Membership, Foundations System and TMS.
Analyze and validate data

Desirable Skill Sets

Excellent communication, analytical and problem solving skills
Experience in process improvement
Knowledge of platforms assigned to the functional area.
Business analysis or project analysis experience.
Identifies and documents functional and/or divisional, requirements, workflow, information sources and distribution paths, and system/process specifications.


Qualifications:

Basic Qualifications:
- Minimum three (3)years analytical experience, to include two (2) or more years in a consulting role.
- Bachelor's degree in business/health care administration or related discipline or equivalent work experience.
- Preferred certification or advanced qualification by third party association that matches the function or field applicable to the business discipline preferred.
- Identifies and documents cross-functional and/or cross-divisional, functional requirements, workflow, information sources and distribution paths, and system/process specifications.
- Thorough knowledge of platforms of the assigned functional area.
- Coordinates installation and first-use of new applications/processes.
- Assists in developing test plans.
- Maintains current knowledge of application systems, interfaces, reporting processes, and data capture.
- Measures outcomes against an internal standard of excellence.
- Sets and works to meet challenging goals that will improve performance of project team or organizational unit.
- Assesses the needs of a job and objectively matches the strengths of a person to that job to ensure maximum performance and results.
- Listens actively and demonstrates sensitivity to patients/customers, encouraging them to discuss concerns, interests, needs, and difficult issues.
- Consistently monitors own work and seek further experiences to ensure continual quality patient/customer service and delivery.
- Monitors others' work to ensure quality and alignment in meeting member/customer needs; takes action to maintain standards.
- Prioritizes project work to meet member/customer needs.
- Takes initiative to alter normal procedures to meet specific member/customer needs.
- Consistently asks clarifying questions in order to understand the importance of assignments/projects in relation to operational unit goals.
- Prioritizes work in alignment with project objectives or goals.
- Recognizes linkages and understands impact of individual actions on other parts of the organization and the member/customer.]]> Sun, 15 Apr 2012 16:00:00 GMT 2351514-San-Diego-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
The Medicare Risk Mitigation Team was developed to understand the end-to-end regulatory expectations for Kaiser's Medicare enrollment and disenrollment functions, study compliance requirements and incorporate into daily operations, perform root cause analysis where patterns of noncompliance are discovered, and begin to achieve process and compliance improvement through creative problem-solving, partnership and learning.

The team reviews large samples of the processing work every month and provides real-time quality feedback both before submission to the Centers for Medicare & Medicaid Services, and afterward in the form of self-monitoring audits that are reviewed with executive leaders at KP.

There is also an evolving need to establish more reporting and analysis both within MRMT and directly supporting the Medicare operations management team and directors. This work will include identifying and assigning monthly audit samples, mainlining audit results and trending in ActiveStrategy, building and maintaining audit databases, developing desktop tools for Medicare operations, and developing control reports, productivity reports, operational dashboard reports, and other required or ad hoc reporting as needed.

Role & Responsibilities

Interview the business and technical communities to identify functional, data, and reporting requirements
Assist teams to document business and technical requirements
Make recommendations and solutions aimed at improving business processes
Participates in workflows, process diagrams and gap analysis.
Develops, maintains and changes business processes
Supports Business Case Development.
Is assigned to investigate, document, and analyze client requirements in project areas such as: new/existing business operating models with innovative approaches to applicable department solutions support, market research of emerging or available product functionality and operational readiness assessment.

Essential Skill Sets

Intermediate knowledge of MS Access, Visio, Excel, and Word are required
Knowledge in Common Membership, Foundations System and TMS.
Analyze and validate data

Desirable Skill Sets

Excellent communication, analytical and problem solving skills
Experience in process improvement
Knowledge of platforms assigned to the functional area.
Business analysis or project analysis experience.
Identifies and documents functional and/or divisional, requirements, workflow, information sources and distribution paths, and system/process specifications






Qualifications:

Basic Qualifications:
- One (1) plus years of relevant experience.
- Business analysis or project analysis experience.
- Bachelor's degree in business/health care administration or related discipline or equivalent experience.
- Knowledge of platforms assigned to the functional area.
- Identifies and documents functional and/or divisional, requirements, workflow, information sources and distribution paths, and system/process specifications.
- Assists in developing test plans.
- Measures outcomes against an internal standard of excellence.
- Thinks of ways to improve results, communicates these to supervisor, peers and team members.
- Drives excellence through continued learning and strengthening of expertise.
- Listens actively and demonstrates sensitivity to patients/customers, encouraging them to discuss concerns, interests, needs, and difficult issues.
- Displays or expresses a genuine desire to help or serve others and meet their needs.
- Consistently monitors own work and seek further experiences to ensure continual quality patient/customer service and delivery.
- Sees connection within the group/unit of others' roles with own; understands how own actions impact these relationships and the patient/customer.
- Seeks to understand group/unit level strategy and how own role fits into the bigger picture.
- Consistently asks clarifying questions in order to understand the importance of assignments/projects in relation to operational unit goals.]]> Sun, 15 Apr 2012 16:00:00 GMT 2351513-San-Diego-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Description
The Application Manager will manage all aspects of the application lifecycle for the Sales Process Automation System (SPAS) which supports Kaiser Permanente's health plan large business sales processes in California. This role will ensure that application governance processes are met and that development and operations meet business needs cost effectively.

Responsibilities
Create application roadmap and ensure alignment with overall Sales and Marketing roadmap and architecture. Partner with business clients to define application's future direction and develop action plans.
Ensure customer focus by building relationship as trusted partner with Sales and Account Management executives, regional leadership, and front line staff. As application owner, represent business partners across cross-functional areas which impact business processes and application.
Ensure application quality to meet business needs and expectations of clients.
Coordinate all phases of system development and implementation, including analysis, design, development, testing and on-going support.
Provide input to cost benefit analyses and business cases.
Consult with business partners on business requirements and prepare/support the development of necessary documentation. Partner with KP Information Technology on functional requirements and design.
Develop project plans for development schedule, budget and staffing. Obtain and schedule necessary resources. Report on development status and manage project schedule, budget, milestones, issues, and risks, including mitigation plans.
Participate as a team member on initiatives which impact SPAS functionality. Coordinate work with other application managers based on application touch points and interfaces.
Manage defect remediation and facilitate prioritization with business partners. Lead incident and defect triage.
Act as application subject matter expert to development and testing teams.
Work with Release Manager to plan and schedule releases. Manage release deployment activities (production shakedown).
Co-ordinate with systems administration team to ensure system availability, efficient operation, and resolve client issues.
Train clients and help desk team on system enhancements.
Monitor application to ensure SOX compliance and required documentation is completed on timely basis.
Research and share best practices for development and deployment.


Qualifications:

Basic Qualifications
- Bachelor's degree in computer science, software engineering, or related field, or equivalent experience
- Minimum of 5 years experience in project managing technology projects for complex applications
- Experience in systems analysis and application management or technical product management
- Extensive knowledge of the software development lifecycle, including production support
- Excellent analytical, problem solving and facilitation skills
- Strong communication skills, including business presentation skills. Ability to explain technical concepts to a non-technical audience.
- Experience delivering documentation of business and technical requirements

Preferred Qualifications
- Minimum 3 years experience in health care industry
- Experience with CRM and Sales and Account Management systems and projects
- Minimum of 3 years experience data analysis and data management


]]> Fri, 13 Apr 2012 16:00:00 GMT 2347874-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Provides consultation and analysis to a senior executive
- Identifies, structures and scopes issues, identifying component parts and root causes
- Recommends the most effective means of solving the issues
- Facilitates committees and task forces
- Delivers high quality results on time
- Acts as a communication liaison between the office and direct reports
- Represents the executive's point of view and makes decisions on behalf when directed
- Prepares presentations for the executive as well as papersand public statements
- Develops and monitors the office budget
- Administers human resources initiatives, including compensation and executive or employee searches, and works with HR Consultants to facilitate resolution of any problems
- May manage support staff



Qualifications:

Basic Qualifications:
- Three (3) or more years consulting, operations, or project management experience
- Bachelor's degree or equivalent experience
- Master's preferred, in finance, business, health care, or public administration
- Ability to conduct and interpret quantitative and qualitative analyses
- Effective communication
- Consulting, interpersonal, presentation and project management skills
- Knowledge of healthcare industry trends or hospital/HMO/Medical offices operations
- Effective collaborator with KP leaders
- Ability to exercise good judgment and political astuteness
- Ability to adapt to changing priorities in managing a range of projects
- Must be able to work in a Labor/Management Partnership environment]]> Thu, 12 Apr 2012 16:00:00 GMT 2347879-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver and facilitator.
- Cultivates and reinforces appropriate group values, norms and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Secondary Functions:
- Synthesize information from peer project managers to develop detailed project plans which identify key issues, problems, approaches, performance metrics and resources required to meet transition project goals.
- Read, understand and review CPM schedules.
- Expert in CPM scheduling techniques.
- Synthesize CPM schedules from a variety of sources into one master schedule.
- Independently develop detailed MS Project CPM schedule (2003 - 2010).
- Provides guidance to team on performance and productivity issues through the use of coordinated CPM schedules.
- Coordinates with construction team (including the importation of information from Primavera project schedules), transition team, and functional implementation teams to develop and ensure adherence to detailed project plans.
- Translate and communicate CPM project schedule in detailed and summary form for Executive leadership, Transition Team, and front line staff.
- Establishes procedures regarding implementation of project scheduling process and outcome. - Accountable for the development of project documentation, specifically CPM schedules and schedule risk assessments, for senior executives and other key clients to facilitate sharing of project outcomes and best practices to meet project objectives.

Qualifications:

Basic Qualifications:
- Five (5) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree or equivalent in business administration, health care administration, operations research, public health administration or other related field.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- CPM scheduling knowledge.

***NOTE: This is a temporary benefited position. Expected length of employment: Up to 2 years.***]]> Wed, 11 Apr 2012 16:00:00 GMT 2339262-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Provides leadership to two (2) or more Project Managers.
- Facilitates resolution of major problems encountered by Project Managers.
- Works with senior management to negotiate major revisions in time commitment and resource allocation.
- Ensures strategic direction of projects are in line with organizational business plan.
- Provides general oversight, leadership and technical direction.
- Provides leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver and facilitator.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of projects.
- Coaches and mentors Project Managers; motivates them to maintain a consistent level of excellence in project management and outcomes.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.


Qualifications:

Basic Qualifications:
- Eight (8) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree in business administration, health care administration, operations research, public health administration or other related field or equivalent work experience.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Proven ability to determine key business issues and develop effective action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Excellent leadership, project management, and consulting skills.
- Excellent verbal and written communication skills and interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Six or more years of experience in healthcare operational project management and consulting.
- Demonstrated knowledge in the application of project management methodologies and techniques within the healthcare setting.

Schedule: Full-Time Temporary, 40 hours pre week Day shift. Monday through Friday: 8:00am to 5:00pm. Expected length of employment: April 2012 to August 2014
]]> Mon, 09 Apr 2012 16:00:00 GMT 2334596-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Regionally or locally based position in one of the following functional areas:
- Delivery System Strategic Planning, Regional Services Planning, Delivery System Implementation or Business Development.
- Leads work on key business issues and development of delivery system strategies and operational analyses representing a multidisciplinary perspective
- Ensures analyses are based on sound analytical techniques and/or models for the designated content areas using thorough knowledge of data sources including external data and benchmarks
- Utilizes advanced knowledge of planning analytics including supply/demand, asset utilization and through put, portfolio analysis, market assessment, competitive intelligence, etc.
- Structures, writes, and presents strategic plans, business cases including leases and lease renewals, clinical service change requests and other planning documents for highly complex projects
- Coordinates Plant Maintenance & Renovation, Clinical Tech and Space Planning activities
- Leads presentations and discussions with leadership
- Under the guidance of the Director of Delivery System Planning provides strategic leadership and consultation on the design, development and implementation of the local area Delivery System Strategy
- Partners with delivery system leaders to achieve organizational goals
- Coordinates with local senior leadership including The Permanente Medical Group (TPMG), Finance, Market Planning, National Facilities Services (NFS), Quality, Public Affairs to execute strategy
- Applies understanding of strategy to decisions and actions
- Informs Area and regional leadership in decision-making and resource allocation
- Supports local accountability for creating value with capital resources and regional accountability for maintaining a balanced portfolio
- Identifies opportunities for cost-effective use of resources
- Serves as thought partner, advising senior leadership on strategic planning projects
- Leads stakeholder groups in resolving operational/planning issues
- Facilitates open dialogue and integration among all stakeholders throughout strategic processes and challenges others to reach the best outcome
- Leads teams and encourages collaboration among team members.
- Hires, trains and manages staff of planning managers and analysts
- Builds relationships with local and/or regional leadership teams
- Partners with cross functional departments including Finance, NFS, Market Planning, TPMG, etc


Qualifications:

Basic Qualifications:
-A minimum of 8years ofexperience in health care or business management, planning, operations or finance
-A minimum of3 years ofexperience managing and developing staff
- Bachelor's degree in business, public health or arelated field
- MBA or health care management masters preferred
- Strong analytical, written and oral communications, and interpersonal skills (e.g. political savvy, team leader, emotional intelligence)
- Demonstrated ability to synthesize qualitative and quantitative findings into well-written reports for executives
- Ability to proactively identify future opportunities or obstacles and takes action to maximize results
- Customer service focused skills in communications, decisions and actions
- High energy, self-motivated, able to quickly adapt and works well in a team environment and individually

]]> Sun, 08 Apr 2012 16:00:00 GMT 2332196-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Includes the planning and tracking of projects both (tactical and strategic), cost effectiveness, communication, risk analysis, quality assurance, team and vendor management, and implementation of highly visible, sensitive and multi-faceted projects. Identifies and resolves issues related to projects. Ensures assigned projects are delivered within scope, schedule, budget and quality levels are consistent with partner/customer expectations.

Essential Functions:
- Manages moderately complex projects or multiple simple projects
- Develops solutions that align with strategic direction and standards
- Completes components of the business case
- Negotiates agreement on project schedule and budgets
- Applies methods or recognized equivalents appropriate to the specific needs of the project/client
- Demonstrates understanding of the need to manage risk issues
- Participates in the application of the risk management process
- Develops and sustains strong working relationships with client project team staff
- Demonstrates application of approved project management methods and business methods to projects
- With guidance may convert business cases to business plans
- Develops and maintains the project plan
- May develop and execute user training plans
- With guidance coordinates the collection and validation of business requirements
- With guidance stays abreast of enterprise-wide projects and prevents or manages associated conflicts
- With guidance determines the impact of current/existing technologies on the project and communicates impact to sponsors
- Manages the overall resource capacity (supply) and scheduled work (demand) for the delivering organization including forecasting and impact assessment
- Works on assignments of diverse scope
- Generally performs within broadly defined practices and guidelines, and also modifies or suggests enhancements
- Requires planning to coordinate with other departments or resources
- Oversees transition to operational production status
- Manages project close-out activities
- Develops and conducts post-implementation review
- May participate in overseeing the transition of project team members to new projects
- Responsibilities impact the achievement of key department and/or functional objectives
- Contributes to the achievement of department objectives
- Erroneous decisions or failure to achieve department objectives would normally affect expenditures and resources
- Total project budget typically up to $10 Million
- Project size typically multiple sites and/or multiple regions and/or up to 5 interdependent processes
- Balances schedule, scope and budget, renegotiate with sponsor as needed
- Tracks and reports on project and deliverable status and manages variances
- Executes the project plan, any contingency plans and all identified plans
- Regularly develops and manages issue escalation and the resolution process
- Ensures project alignment with business strategy
- Involves interpreting and analyzing established concepts
- Exercises judgment to make decisions for less defined issues and selects methods and techniques for obtaining solutions
- Often prepares content and may make appropriate presentations
- Develops solutions to complex problems
- May refer to established precedents and policies when making decisions
- Requires significant analysis to develop solutions for complex problems
- Represents the primary interface between the customer and the project team
- Communicates requirements, goals and expectations clearly and concisely, listening to individuals' questions and concerns, to ensure clarity and direction
- Assume other duties as directed

Qualifications:

Basic Qualifications:
- Three (3) or more years project management experience
- Four (4) year degree in related field or equivalent experience
- Understand all project life cycle phases and applies knowledge in the delivery of at least one (1) phase of the project delivery life cycle
- Understands and applies knowledge of change management process on projects

Preferred Work Experience
Prefer experience in Health Care or Health Insurance Industry.
PMP Preferred.]]> Thu, 05 Apr 2012 16:00:00 GMT 2329314-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Provides high quality and cost effective project management, consulting, and analytic support. Assists senior consultants, clients, and/or groups in identifying and resolving issues of strategic importance to the organization. May assist senior consultants or manage complex projects independently.

Essential Functions:
- Defines and frames complex issues and develops time tables/processes for decision making.
- Translates needs, issues, and ideas into effective strategies and action plans.
- Coordinates team/project activities and schedules.
- Researches key business issues, and directs the collecting and analyzing of quantitative and qualitative data.
- Synthesizes analysis and identifies key findings.
- Assists in the determination of goals and priorities with team, clients, or project management sponsors.
- Establishes team membership and project participants.
- Develops proposals for clients outlining proposed project structure, approach and work plan.
- Provides staff leadership to project teams, as well as manages work of outside consultants when needed.
- Formulates specific implementation plans and evaluates the effectiveness of actions/programs implemented.
- Communicates results/recommendations to project sponsors.
- Develops creative alternative solutions.
- Recommends action steps to team and client.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Transfers project team knowledge/tools to client.
- Participates in the development and management of the department, including coaching, recruiting, conducting performance reviews for analysts, and other departmental activities.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to re-evaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Qualifications:

Basic Qualifications: Consultant:
- Bachelor's Degree or equivalent experience in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree preferred.
- Typically four (4) or more years of related analytical and/or consulting experience required.
- Specific technical expertise required as specified.
- Demonstrated ability to conduct and interpret quantitative/qualitative analysis.
- Must demonstrate effective communication, consulting, interpersonal, presentation, and project management skills.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- Leadership development, class delivery experience/background.
- Able to establish and implement project plans.
- Able to balance multiple projects simultaneously/multi-task.
- Able to work with multi-disciplinary cross functional teams.
- Able to communicate at all levels.
- Experience in PowerPoint and Microsoft office suite.


Basic Qualifications: Sr. Consultant:
- Bachelor's Degree or equivalent experience in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree strongly preferred.
- Typically five (5) or more years of experience in one of the technical areas required.
- Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative/qualitative analysis.
- Proven leadership skills in project management and consulting.
- Must exhibit efficiency, collaboration, and candor, openness, and results orientation.
- Demonstrate an understanding of the operations of KP, health policy trends, and any applicable regulations related to the responsible technical area.
- Must be able to work in a Labor/Management Partnership environment.]]> Thu, 05 Apr 2012 16:00:00 GMT 2329249-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Provides direct project leadership for one to three projects simultaneously
- Works w/ project teams to ensure projects meet quality, time & budget requirements
- Works w/ executive leadership in defining the scope of work, objectives, deliverables, & timeframes of projects
- Projects & consulting engagements focus on large-scale performance improvement processes in quality, service, & efficiency of local & region wide hospital & health plan operations
- Primarily, projects will involve the implementation of Performance Excellence strategy w/ emphasis on accelerating Performance Excellence priorities & organizational transformation using performance improvement methodologies & approaches
- Addresses strategic issues specifically related to operational performance that span multiple topics & functional areas
- Leads & drives team to conduct & present rigorous analysis, recommendations & execution to accelerate actions around Performance Excellence priorities
- Recommendations would include addressing key performance gaps or establish best practices implemented in the Northern California Medical Centers
- Ensures team members write & present well-structured analyses & recommendations that influence & persuade clients including difficult audiences to achieve desired outcomes
- Presents Performance Excellence recommendations & outcomes to senior clients in forums such as the Northern California Leadership Team or Joint Operations Leadership Team
- Effectively facilitates group meetings to drive decisions or alignment among a diverse group
- Establishes trusted partner relationship as the primary interface between project team & clients such as key regional owners of Performance Excellence initiatives, Medical Center leadership (e.g. Area Managers) & Northern California regional leadership team
- Acts as an effective advisor of key issues, goals, & trends in at least one functional area to business owners
- Acts as a leader to align teams & business partners in transformational efforts (e.g. Throughput, Preventing Harm) to ensure performance goals are met across the region in an efficient way


Qualifications:

Basic Qualifications:
- 6 or more years of work experience preferably in health care or master's degree in Business Administration, Public Health or equivalent w/ 4 years of consulting experience
- Bachelor's degree or equivalent
- Master's degree in Business Administration, Public Health or equivalent preferred
- Ability to effectively oversee multiple projects simultaneously as well as manage large teams to deliver results within timeframes
- High level of operational thinking & expertise w/ either: the ability to analyze & understand hospital operations quickly to become a trusted advisor or demonstrate in depth knowledge of hospital operations based on past-experience e.g. hospital throughput including use of appropriate techniques & methodologies to improve throughput performance, operations across the entire continuum of care, clinical quality, & patient safety
- Must be results driven in order to drive quantifiable results throughout Kaiser Permanente medical centers
- Strong verbal & written communication & presentation skills to senior leaders in order to influence & persuade to achieve desired outcomes
- Strong interpersonal skills to gain effectively trust & respect from senior leaders
- Must demonstrate ability to cultivate a strong network within Kaiser Permanente to gain support from senior leaders towards achieving organizational goals
- Skills in facilitating meetings
- Strong skills & experience in solving complex problems & developing actionable recommendations
- Competencies & skills as specified to perform effectively the duties of the job
- Must be able to work in a Labor/Management Partnership environment
]]> Tue, 03 Apr 2012 16:00:00 GMT 2274142-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# ZS-0616
- Work schedule to vary as required.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316738-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1349
- Work schedule to vary as required.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316736-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1343
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316703-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1344
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316777-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1340
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316764-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1339
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316753-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1347
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316650-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1346
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316649-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1345
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316648-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1342
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316702-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1341
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316701-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results.

Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Five (5) or more years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management, and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1348
- Work schedule to vary as required.
- Physical work location will be in Downey.
- Must be willing to travel within the California Regions as well as other KP Regions outside California.
- Duration of position is until approximately August 2013.]]> Mon, 02 Apr 2012 16:00:00 GMT 2316684-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Serves as the content expert of the responsible technical area & provides technical assistance & advice
- Provides leadership & expert consultation on the design, development, & implementation of programs related to the expertise area
- Expected to lead precedent-setting projects, never done before in the department, facility, CA Division, service area or region
- May lead a group of consultants, analysts, or programmers focused on the delivery of related service/products
- Acts as a liaison w/ applicable government agencies, regulatory agencies, other organizations & the media
- Provides leadership & direction in accordance w/ the overall strategic direction of the department, facility, CA Division, service area or region
- Ensures that reports & information are accurate, timely, & consistent, & that they satisfy the clients' needs


Secondary Functions:
- Partner with senior medical group leadership to facilitate the integration of finance and operations to support regional strategies in the delivery of tertiary and specialty care services.


Qualifications:

Basic Qualifications:
- Minimum ten (10)years of experience in one of the technical areas required
- Bachelor's degree or four (4) years of equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field
- Master's degree preferred
- Proven leadership skills in project management & consulting
- Must exhibit efficiency, collaboration, candor, openness, & results orientation
- Understanding of the operations of KP, health policy trends, & any applicable regulations related to the responsible technical area
- Ability to determine the key business issues & develop appropriate action plans from multidisciplinary perspectives
- Ability to lead professionals through influence & collaboration
- Ability to conduct & interpret quantitative/qualitative analysis
- Must be able to work in a Labor/Management Partnership environment
- Experience working with physicians and familiarity with clinical operations highly preferred
- Strong EXCEL skills, familiarity with Access preferred
- SAS, SQL, Cognos a plus


Skills Testing: Excel



]]> Fri, 30 Mar 2012 16:00:00 GMT 2310893-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver and facilitator.
- Cultivates and reinforces appropriate group values, norms and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Secondary Functions:
- Synthesize information from peer project managers to develop detailed project plans which identify key issues, problems, approaches, performance metrics and resources required to meet transition project goals.
- Read, understand and review CPM schedules. Expert in CPM scheduling techniques.Synthesize CPM schedules from a variety of sources into one master schedule. Independently develop detailed MS Project CPM schedule (2003 - 2010).
- Provides guidance to team on performance and productivity issues through the use of coordinated CPM schedules.
- Coordinates with construction team (including the importation of information from Primavera project schedules), transition team, and functional implementation teams to develop and ensure adherence to detailed project plans.Translate and communicate CPM project schedule in detailed and summary form for Executive leadership, Transition Team, and front line staff.
- Establishes procedures regarding implementation of project scheduling process and outcome.
- Accountable for the development of project documentation, specifically CPM schedules and schedule risk assessments, for seniorexecutives and other key clients to facilitate sharing of project outcomes and best practices to meet project objectives.

Qualifications:

Basic Qualifications:
- Five (5) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree or equivalent in business administration, health care administration, operations research, public health administration or other related field.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Bachelors' degree in Business Administration, Health Care Administration, Operations Research, Public Health Administration, Construction Management, Project Management, Architecture, Engineering or other related field or equivalent work experience. - CPM scheduling knowledge
***NOTE: This isa3 year temporary benefitedposition***]]> Wed, 28 Mar 2012 16:00:00 GMT 2305177-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Leads large-scale process redesign/ improvement efforts designed to facilitate attainment of key organizational objectives
- Provides leadership & expert consultation on the design, development, & implementation of process & programs related to practice areas
- Sets the overall direction of the practice to address key organizational issues
- Staffs projects to ensure that teams are composed of individuals w/ appropriate skills & expertise
- Ensures that client & organizational needs are met consistently
- Collaborates w/ other Practice Leaders to provide support to regional & CSA leadership in the pursuit & attainment of organizational goals
- Support will include setting priorities for strategically focused areas, identifying opportunities for improvement, & advising on specific areas of expertise
- Provides leadership in the development & dissemination of best practices across regional departments
- Establishes effective working relationships w/ peers both internal & external to KP
- Fosters a customer oriented work environment w/ emphasis on dedication to helping customers, respect for individuals, highest standards of quality, innovation, empowerment, & teamwork by developing & implementing policies & practices that reflect the vision of KP
- Supervises & develops staff
- Coaches & develops employees according to their strengths; creates a structure that will promote self-directed work

Qualifications:

Basic Qualifications:
- Substantial experience, typically seven (7) or more years, three (3) of which is in health care consulting and project management
- Bachelor's degree or equivalent in Business Administration, Industrial Engineering, Operations Research, Public Health Administration, or other related field
- Master's degree strongly preferred
- Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives
- Demonstrated ability to lead professionals through influence and collaboration
- Proficient in team building, conflict resolution, group interaction, project management, and budget management
- Demonstrated ability to define the strategy of and provide overall direction to a specified practice area
- Excellent skills in complex analytic problem solving, project management, change management, and group process
- Understanding of KP operations and competitors, and economic, social, and legal environment
- Must be able to work in a Labor/Management Partnership environment


Preferred Qualifications:
- Health care experience
- Highly skilled in Project, Excel, Word, Powerpoint, and Access
- Excellent communicator
- PMP Certificate]]> Wed, 28 Mar 2012 16:00:00 GMT 2305132-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Senior Manager, Business Process Management - AALM
Oakland, CA


Kaiser Permanente is looking for a Senior Manager, Business Process Management in Oakland. This position will support the Application Access Lifecycle Management (AALM) Program, whose aim is to enable KP workforce access to and termination from KP information systems appropriately and timely. The Senior Manager will report to the Director for AALM.


Essential Functions:
- Activities to manage include planning, performing, and implementing process improvement initiatives to achieve organizational effectiveness and regulatory compliance. Activities managed will have a specific focus on business application automation activities undertaken or supported by AALM and as requested by the Executive Director of the AALM Program.
- Process management functions include data gathering and analysis, process mapping, benchmarking, best practice research, metrics development and implementation, obtaining stakeholder involvement, obtaining leadership agreement, implementing improvements, monitoring ongoing and post-process improvement, assisting in planning and managing budgets, and documentation of standards and performance for the initiative.
- Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer needs and expectations across the program. The Senior Manager may supervise a team of KP workforce members and consultants providing technical support to program-wide research and analysis of strategic options for the automation of business applications and systems; provide technical assistance to business application owners regarding AALM activities to support automation projects; and developing and providing training and guidance related to AALM activities.
- Management of 10-15 consultants.
- Travel up to 35% of the time.


Qualifications:

Basic Qualifications:
- 3+ years of management experience
- 8-10 years of process and/or project management, consulting, or related business experience.
- Bachelor's degree or 4 additional years of equivalent experience


Preferred Qualifications:
- Experience in managing projects related to Sarbanes-Oxley (SOX) regulations and HIPAA
- Experience in health care management or consulting in the area of health information technology or health information security and security operations
- Project management experience and working knowledge of project management methodologies
]]> Mon, 26 Mar 2012 16:00:00 GMT 2297062-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Provides high quality and cost effective project management, management consulting, and analytic support services or technical expertise. Has sole responsibility for large complex analytical projects.

Essential Functions:
- Leads, makes significant contributions, and/or provides technical leadership to high visibility projects to identify and resolve issues of strategic importance to the organization.
- Interfaces regularly with senior management to produce timely and valuable results.
- Sets the strategic direction of projects.
- Determines goals and priorities with management team sponsors.
- Establishes team membership and negotiates time commitments and resources.
- Develops proposals for clients outlining proposed project structure, approach and work plan.
- Provides staff leadership to project teams, as well as manages work of outside consultants when needed.
- Designs research plans for data gathering and analysis; participates significantly in interpreting analysis and developing action plans accordingly.
- Produces or oversees development of written materials for senior executives and other key clients. Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Assists, as needed, in planning and coordinating with other ongoing teams and projects to maximize effectiveness.
- Participates in the development and management of the department, including coaching, recruiting, conducting performance reviews for consultants/analysts, and other departmental activities.


Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree strongly preferred.
- Typically five (5) or more years of experience in one of the technical areas required.
- Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative/qualitative analysis.
- Demonstrate an understanding of the operations of KP, health policy trends, and any applicable regulations related to the responsible technical area.
- Proven leadership skills in project management and consulting.
- Must exhibit efficiency, collaboration, and candor, openness, and results orientation.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
-High School Diploma.
-Revenue Cycle experience.
-Computer experience in MS Word, Excel, PowerPoint, Access and Visio a plus.
-Epic experience.]]> Mon, 26 Mar 2012 16:00:00 GMT 2296998-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Intermediate II Project Manager
Oakland, Burbank, orSan Diego


TheNational Medicare Administration groupis looking for an Intermediate II Project Manager to manage and coordinate Medicare projects and/or administrative processes with multiple stakeholders and cross-functional, cross-regional impact. Key tasks will include creating and maintaining project documentation and facilitating meetings for assigned projects to drive the work forward. This may involve the development of engagement letters, work plans, critical path monitoring, detailed task management, status reports, sponsor engagement, and risk and issues management. The Project Manager will work with management to frame and develop project approaches that will achieve the stated objectives, and will develop subject matter expertise based on the projects assigned.

Essential Functions:
- Responsible to the project leadership for building project approaches, project plans, creating project management and monitoring infrastructure/processes, and implementing ongoing management and monitoring activities.
- Must be able to lead and frame work activities in partnership with an accountable manager or executive.
- Responsible for the identification of emerging risks and working with functional or regional business leaders and staff to create mitigation plans.
- Tracks project budgets, resource planning, and timeliness to deadlines for assigned projects.
- Provides project status reporting and communication activities which includes executive reporting, and cross team reporting and program wide reporting.
- Interacts with key KP leaders, IT managers and business project managers to ensure projects are delivered on time and within scope.
- Directs/leads the efforts of up to 15 employees.
- 10-20% travel.


Qualifications:

Basic Qualifications:
2+ years of Project Management experience using industry standard project management tools and techniques.
Understands all project life cycle phases and applies knowledge in the delivery of at least one phase of the project delivery life cycle.
Understands theuse of change management process.
4-year degree in related field or additional equivalent experience.

Preferred Qualifications:

Advanced proficiency with project plan creation, maintenance, and conceptualization of project components and deliverables.
Ability to facilitate project planning meetings to articulate project components and deliverables.
Experience in healthcare operations.
Medicare experience in a health plan setting.
Formal project management training.
Hands-on planning and execution of data, systems or reporting projects at a large health plan.
Advanced knowledge of information technology and applications.]]> Mon, 26 Mar 2012 16:00:00 GMT 2296978-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Provides experienced analytical expertise, Epic systems and other systems infrastructure support, and project management for Permanente Advantage, a small start-up subsidiary of Kaiser Permanente.

Essential Functions:
Analytics (50%):
-Extract data to create monthly metrics/analytics for clients. Use Tapestry reporting work bench, Clarity, and other analytical tools.
- Develop comprehensive quarterly utilization, cost reports and analysis.
- Assist clinical team to analyze data, develop recommendations, and action plans.
- Interface with regional/PMG Health Connect, IT, and other staff members.
- Maintain repository of regional claims history, documents, resources, and key contacts (e.g., reports, correspondence).
- Update and communicate changes to Permanente Advantage's intranet site.
AC and Systems Support (30%):
- Certified in Tapestry applications to support the PA build and upgrades in each region's instance of Tapestry.
- Review and test new releases and communicate needed changes before permitted to access the new release.
- Lead change management process as needed.
- Maintain library of rules, workflows and processes to help staff maintain internal consistency while managing regional variations and requirements.
- Manages interfaces with other UM and CM network-based systems, including importing/exporting of data files to third party vendors.
Project management (20%):
- Serves as project manager for new regional implementations and maintains regional relationships (calendar of regular meetings, updates, etc) for the PA team.

Qualifications:

Basic Qualifications:
- Bachelor's degree or equivalent in technical, health care management, medicine, or other related field.
- Strong healthcare analytical skills, inpatient and outpatient, cost and utilization.
- Epic Certification preferred, Tapestry a plus.
- Proficiency in Excel, Access, Word, Powerpoint, Project.
- Project management experience.
- Strong organizational skills, with demonstrated ability to multi-task, balance priorities, set and manage timelines for deliverables.
- Strong customer service orientation, with demonstrated ability to understand and meet customer needs.
- Highly accomplished verbal and written presentation and communication skills.
- Able to travel up to 15%

Preferred Qualifications:
- Advanced degree preferred.
- Understanding of KP operations and/or KP system application knowledge preferred.
- Understanding of EPIC or Health Connect preferred, AC status in Tapestry a plus.]]> Thu, 22 Mar 2012 16:00:00 GMT 2288515-San-Diego-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Contracts Manager
Oakland, CA


Kaiser Permanente is looking for a Contracts Manager in Oakland for the Kaiser Foundation Research Institute (KFRI).

Essential Functions
- Manages the KFRI contracting team comprised of analysts and administrators responsible for contract development, processing, tracking, and management of contract workload, prioritization and execution. Establishes operational objectives and work plans, and delegates assignments to individual contributors. Develops standardized approaches related to key contracting processes. Analyzes and reports contracting performance data to KFRI senior management and customers.
- Maintains currency with Office of Management and Budget (OMB), state, industry regulations and best practices related to contracting for research, and recommends changes to policies and procedures as necessary. Ensures contracts are negotiated and executed in accordance with the terms of federal regulations, KP policies and procedures, and other applicable requirements. Develops and maintains contract standards & document templates.
- Serves as liaison and support to regional research center with contracting questions. Provides support and guidance regarding contract legal terms and conditions. Work collaboratively with multiple internal and external customers to assess and coordinate revisions to contractual documents. This involves researching business practices, seeking legal and regulatory reviews of concepts, and soliciting approvals.
- Maintains a strong working relationship with Northern California general accounting, other regional accounting departments and other Region's research staffs. Responsible for monthly production of department operating reports and ad hoc management reports. Provides input to the development of departmental policies and procedures. Uses the department software application to monitor Program-wide research accounts and to develop custom reports for providing information to management and customers.


Qualifications:

Basic Qualifications
- 5+ years of process and/or project management, consulting, or related business experience
- 2+ years of management experience (which may include matrixed experience)
- Bachelor's degree or 4 additional years of equivalent experience


Preferred Qualifications
Experience with:
- Contracts and grants
- Working with the legal department
- Multi-regional work
- Research
]]> Thu, 22 Mar 2012 16:00:00 GMT 2288473-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
The Healthcare Innovation Project Manager will be responsible for leading execution of Innovation and Process Improvement projects that have been identified as strategic initiatives for the organization. The responsibilities will include:
- Lead multiple cross functional teams in scoping, planning, resourcing and implementing business and clinical process transformation project applying SixSigma, Lean and change management tools
- Provide leadership in measuring and publishing project results and learning to internal stakeholder
- Manage project resources, project plan issues, status report, training, communication and stakeholder relationship
- Lead projects to implement foundational capabilities such as resource planning, project management methodology and portfolio management tools and processes
- Mentor stakeholders before, during and after project timeline on the Process Transformation methodologies

Under general direction, provides leadership to two or more Project Managers. Ensures strategic direction of projects are in line with organizational business plan. Ensures various project teams provide high quality and cost effective project management, analytic support services and technical expertise. May also manage a team committed to achieving specified goals of a highly visible, complex and multi-faceted project. This is the third job in a three level Project Manager Ladder. At this level, the Project Manager is responsible for providing leadership to lower level Project Managers. This position works on problems of complex and diverse scope where analysis of data requires in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within broadly defined policies in developing methods and techniques for obtaining results.
Essential Functions:
- Provides leadership to two or more Project Managers.
- Facilitates resolution of major problems encountered by Project Managers.
- Works with senior management to negotiate major revisions in time commitment and resource allocation.
- Ensures strategic directions of projects are in line with organizational business plan.
- Provides general oversight, leadership and technical direction.
- Provides leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of projects.
- Coaches and mentors Project Managers; motivates them to maintain a consistent level of excellence in project management and outcomes.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Eight (8) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Proven ability to determine key business issues and develop effective action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Excellent leadership, project management, and consulting skills.
- Excellent verbal and written communication skills and interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Minimum eight (8) years experience in healthcare and manufacturing.
- Strong consulting and relationship management skills.
- Clinical training experience.
- Experience in healthcare operations.
-Computerexperience in MS Office (Project, PowerPoint), Web savvy
- Six Sigma Green or Black Belt certification is preferred
- Supervisory experience (3-5 direct reports, analysts).
-Good communication skills - Comfortable around high level people discussing status/issues.
- Strong interest in Social Media, keeping up with trends in technology
- Process Improvement/Innovation
- Proven track record managing large scale and multi disciplinary projects applying Six Sigma/Lean methodology
- Expert in Project Management - PMP certification preferred
- Understanding of Information Technology trends
- Strong consulting and relationship management skills
- Innovative and out of the box thinker
- Local travel 40%+ of the time

Notes:
- Lead cross functional teams in scoping, planning, resourcing and implementing innovation and process improvement projects.
- Collaborate with the Innovation Manager to implement innovate industry solutions that have completed the proof of concept phase.
- Lead the implementation of a Knowledge Networking infrastructure.
- Contribute to writing case studies for internal and external publications.
- Lead departmental project to build foundation capabilities.
]]> Wed, 21 Mar 2012 16:00:00 GMT 2288587-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Responsible for providing leadership to a team committed to achieving specified goals of a project. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the first job in a three level Project Manager Ladder. At the entry level, a Project Manager may lead projects that impact a single functional area or service area. It is responsible for working on problems of moderate scope where analysis of data requires evaluation of identifiable factors. Position will exercise judgment within defined procedures and practices to determine appropriate action.

Essential Functions:
- Leads and provides technical leadership to projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Assesses project impact on the workforce.
- May include developing training program for different levels of audiences.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

This is a repost of 126072

Basic Qualifications:
- Three (3) or more years of experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Masters degree or clinical licenses (RN, MD, etc.) preferred.
- Ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Good project management and consulting skills.
- Excellent verbal and written communication skills.
- Must be able to work in a Labor/Management Partnership environment.]]> Wed, 21 Mar 2012 16:00:00 GMT 2288586-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Leads, makes significant contributions, &/or provides technical leadership to high visibility projects to identify & resolve issues of strategic importance to the organization
- Interfaces regularly w/ senior management to produce timely & valuable results
- Sets the strategic direction of projects
- Determines goals & priorities w/ management team sponsors
- Establishes team membership & negotiates time commitments & resources
- Develops proposals for clients outlining proposed project structure, approach, & work plan
- Provides staff leadership to project teams, as well as manages work of outside consultants when needed
- Designs research plans for data gathering & analysis; participates significantly in interpreting analysis & developing action plans accordingly
- Produces or oversees development of written materials for senior executives & other key clients
- Plans & facilitates meetings
- Makes formal presentations to various senior level audiences
- Assists, as needed, in planning & coordinating w/ other ongoing teams & projects to maximize effectiveness
- Participates in the development & management of the department, including coaching, recruiting, and conducting performance reviews for consultants/analysts, & other departmental activities

Secondary Functions:
- Coordinates regional and local resources to support Unit-Based Teams (UBTs)and their work on performance improvement
- Start and sustain UBTs according to the local implementation plan
- Ensure teams have knowledge, skills, and tools to produce results
- Ensure teams are making progress on meaningful performance improvement goals in alignment with strategic priorities
- Keep senior leaders informed on progress for accountability with measurable results
- Helps to address barriers and resolve issues
- Collaborates with Improvement Advisor to ensure that approaches and results are aligned
- Work across both KFH and TPMG
- Makes formal presentations to senior level audiences
- Reports to the Chief Operating Officer (Area Manager where there is no COO), Medical Group Administrator and local labor leader to produce timely and valuable results.
- Works in conjunction with the NCAL Office of the LMP to coordinate efforts and drive results region wide. UBTICs will attend monthly peer phone calls and quarterly face-to-face meetings conducted by the NCAL OLMP.

Qualifications:

Basic Qualifications:
- 5 or more years of experience in one of the technical areas required
- Bachelor's degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field
- Master's degree preferred
- Ability to determine the key business issues & develop appropriate action plans from multidisciplinary perspectives
- Ability to conduct & interpret quantitative/qualitative analysis
- Proven leadership skills in project management & consulting
- Must exhibit efficiency, collaboration, candor, openness, & results orientation
- Understanding of the operations of KP, health policy trends, & any applicable regulations related to the responsible technical area
- Must be able to work in a Labor/Management Partnership environment

Preferred Qualifications:
- Demonstrated ability to drive performance
- Ability to coach and facilitate teams directly as needed
- Planning and project management skills involving stakeholders
- Familiarity with performance improvement models and methods, including data interpretation
- Ability to assess and design interventions to address barriers and conflicts
- Superior relationship skills
- Familiarity with healthcare operations
- Familiarity with LMP principles and the National Agreement

]]> Tue, 20 Mar 2012 16:00:00 GMT 2281374-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Leads and provides technical leadership to projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Cultivates and reinforces appropriate group values, norms, and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Assesses project impact on the workforce.
- May include developing training program for different levels of audiences.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.
- Performs other related duties as assigned by management.


Qualifications:

Basic Qualifications:
- Three (3) plus years of experience in specified technical area.
- Project management experience in health care preferred.
- Bachelors' degree in business administration, health care administration, operations research, public health administration or other related field or equivalent work experience.
- Master's degree or clinical licenses (RN, MD, etc.) preferred.
- Ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Good project management and consulting skills.
- Excellent verbal and written communication skills.
- Must be able to work in a Labor/Management Partnership environment.

Schedule:
May include weekends and on-call as needed.]]> Fri, 16 Mar 2012 16:00:00 GMT 2271840-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
-Produces, formats and edits high quality presentation materials that effectively frames and conveys a clear message for a range of audiences, quickly, and under high levels of pressure
-Effectively creates charts and graphs, and finds effective ways of visually displaying complex financial and business information
-Designs and produces MS PowerPoint and Excel design templates aligned to brand standards
-Proofreads and edits presentations and other documents
-Develops and maintains systems and tools for tracking and managing documents, back-up content, contacts, etc
-Develops and maintains strong collaborative relationships across the organization and within the team to achieve desired outcomes
-Assesses scope and impact of client business needs
-Ensures activities meet expectations, utilizing project management techniques and tools to independently resolve scheduling issues and advises management of resolutions
-Ensures the proper application of the Kaiser Permanente Style Guides, Brand Standards, and Design Patterns across deliverables
-Participates in various special projects and provides graphical and analytical support
-Assists with preparation and production of materials, as needed
-Collaborates with cross-departmental personnel to drive consistency in presentation styles and implements related process improvements
-Drives innovations in presentation development through testing new communication concepts, refining existing communications and applying customer insights as appropriate

Qualifications:

Basic Qualifications:
- Total of three (3) to five (5) years, to include two (2) or more years in a consulting role
- Bachelor's degree in business/health care administration or related discipline
-Excellent communication and interpersonal skills
-Strong written and proofreading skills
-Advanced knowledge of MS PowerPoint
-Strong project management skills
-Strong quantitative and analytical skills
-Intermediate to advanced knowledge of MS Word and MS Excel
- Ability to acquire and apply internal and external information and knowledge of policies, practices, business principles, theories, and systems
- Ability to make sound decisions based on experience, knowledge, and analyses
- Ability to multi-task and meet tight deadlines in a short timeframe

Preferred Experience:
- Proficient with a graphical design package such as Adobe CS
-Proven ability to work with senior leadership
- Strong graphical and presentation skills
]]> Thu, 15 Mar 2012 16:00:00 GMT 2270847-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Provides high quality and cost effective project management, consulting, and analytic support. Assists senior consultants, clients, and/or groups in identifying and resolving issues of strategic importance to the organization. May assist senior consultants or manage complex projects independently.

Essential Functions:
- Defines and frames complex issues and develops time tables/processes for decision making.
- Translates needs, issues, and ideas into effective strategies and action plans.
- Coordinates team/project activities and schedules.
- Researches key business issues, and directs the collecting and analyzing of quantitative and qualitative data.
- Synthesizes analysis and identifies key findings.
- Assists in the determination of goals and priorities with team, clients, or project management sponsors.
- Establishes team membership and project participants.
- Develops proposals for clients outlining proposed project structure, approach and work plan.
- Provides staff leadership to project teams, as well as manages work of outside consultants when needed.
- Formulates specific implementation plans and evaluates the effectiveness of actions/programs implemented.
- Communicates results/recommendations to project sponsors.
- Develops creative alternative solutions.
- Recommends action steps to team and client.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Transfers project team knowledge/tools to client.
- Participates in the development and management of the department, including coaching, recruiting, conducting performance reviews for analysts, and other departmental activities.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to re-evaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Qualifications:

Basic Qualifications:

THIS IS A 18-MONTHS PROJECT
- Bachelor's Degree or four (4) years of equivalent experience in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree preferred.
- Typically four (4) or more years of related analytical and/or consulting experience required.
- Specific technical expertise required as specified.
- Demonstrated ability to conduct and interpret quantitative/qualitative analysis.
- Must demonstrate effective communication, consulting, interpersonal, presentation, and project management skills.
- Must be able to work in a Labor/Management Partnership environment.


Preferred Qualifications:
- High School Diploma.
- Two (2) years experience in revenue cycle.
- Computer experience in MS Word, Excel, PowerPoint, Access, Vision and EPIC.


Notes:
- This is a full time temporary position for approximately eighteen (18) months.]]> Wed, 14 Mar 2012 16:00:00 GMT 2262444-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Lead Project Manager
Burbank, CA

Kaiser Permanente is looking for a Lead Project Manager in Burbank.
Essential Functions:
- Leads UAT, Testing and Validation efforts for SBT.
- May lead workstreams as applicable.
- Proactively identify, address and inform the Release Managers, Program Manager, RTL and Program Director abreast of potential scope or quality issues as related to the workstream he/she is responsible for.
- Effectively communicate workstream status to all appropriate parties.
- Effectively manage matrix reports and provide coaching/mentoring as necessary.
- Delegate and oversee tasks of team.




Qualifications:

Basic Qualifications:
- 5+ years ofproject management experience
- Demonstrates knowledge and experiencein thechange management process
-4-year degree in related field or 4 years of equivalentexperience
- Demonstrates understanding of and applies knowledge in all phases of the project delivery life cycle

Preferred Qualifications:
- Technical background a plus; comfortable interfacing with Information Technology and can translate business requirements into technical specifications
- Can quickly learn about KPs existing systems and how to effectively redesign them to fit the needs of new systems
- Has experience working in a dynamic environment and is comfortable with frequent change
- Previous management consulting experience at a Big 4
- Ability to interface with all levels within the organization successfully and adapts communication style and approach to diverse audiences
- Interest and knowledge in Healthcare industry and a health plan's business or functional areas
- Industry exposure, business knowledge, or prior project exposure to Healthcare Reform and/or online document management/storage/archival
]]> Wed, 14 Mar 2012 16:00:00 GMT 2262437-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Program Manager III
Oakland, CA or Burbank, CA


Kaiser Permanente is looking for a Program Manager III within Business Transformation Services (BTS), a consulting services organization within KP. We assist in the execution of a broad range of projects and programs under the umbrella of Marketing, Sales, Service, and Administration (MSSA). Some examples of these projects and programs include the implementation of new products, new benefits, new regulations/policies, and new technology/systems to improve business performance and operations.
To ensure that we have the right skills for the diversity of work we do, we are composed of analysts, consultants, project managers, and program managers, all having come to BTS from a wide variety of backgrounds, skills, and experiences.

Essential Functions:
- Lead large and/or complex work streams with significant program impact.
- Manage programs utilizing best-practice program management approaches to deliver against approved estimates for quality on-time and on-budget programs.
- Develop Metrics to measure and track project/program return on investment values.
- Stands by decisions that benefit patients/members/customers even if they are unpopular or impact short term performance.
- Continually monitors quality of service across functions and systems.
- Seeks information about underlying needs of patients/members/customers and the external environment to determine how KP needs to respond to meet patient/member/customer needs.


Qualifications:

Basic Qualifications:

- 7+ years of program management experience
- Master's degree or equivalent experience in health care, business administration, or related field required
- KP's Advanced Qualification Designation for Level III
- Specialized certification preferred (e.g., Change Management, Process Improvement)
- Requires advanced knowledge of own area of functional responsibility and working knowledge of multiple related functions
]]> Tue, 13 Mar 2012 16:00:00 GMT 2232648-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver and facilitator.
- Cultivates and reinforces appropriate group values, norms and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Secondary Functions:
- Responsible for creating and managing databases to provide information to optimize capacity and service levels while minimizing costs.
- Provides assistance to technical staff in reviewing, recommending and implementing system enhancements.
- Provides user training.
- Creates management reports and the supporting systems to monitor utilization.
- Identifies strategies to realize cost reductions.
- Builds on-going relationships with suppliers.
- Monitors contracts which include maintaining current contract data in the data base, resolving service problems and monitoring achievement of quality standards.

Qualifications:

Basic Qualifications:
- Five (5) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree or equivalent in business administration, health care administration, operations research, public health administration or other related field.
- Masters degree or clinical licenses (RN, MD, etc.) preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.]]> Sun, 11 Mar 2012 16:00:00 GMT 2239711-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
This is a newly established role in the National Contract Administration Department. This role will:
Partner with our Medicare and Compliance Partners in ensuring we are meeting CMS requirements.
Serve as Business SME for current Medicare Initiatives
Make recommendations for business guidelines and policy recommendations to be presented for executive-level decision making
Manage and communicate business changes to optimize the generation of Medicare ANOC/EOC across multiple stakeholders and regional partner Lead work to provide a service for generation of our required mailing for our Medicare Members

Qualifications:

Basic Qualifications:
- Total of ten (10) years, to include three (3) or more years in a consulting role.
- Five (5) years experience in healthcare environment or five (5) plus years of experience working in a department relevant to the current posting.
- Bachelor's degree in health care administration or related discipline.
- Preferred certification or advanced qualification by third party association that matches the function or field applicable to the business discipline (such as AHIP or HIAA).
- Preference for certification by professional society or industry group such as AHIP or HIAA.
- Influences multiple cross-functional and/or multiple cross divisional task forces to identify and document functional requirements, workflow, information sources and system/process specifications.
- May establish cross-functional task forces.
- Thorough knowledge of platforms of the assigned functional areas and multiple cross functionally based on assignment.
- Promulgates test plans.
- Provides subject mater expertise to cross-divisional, common business areas.
- Make recommendations regarding business strategy and policy development.
- Sets and works to meet challenging goals that will improve performance of project team or organization unit.
- Assesses the needs of a job and objectively matches the strengths of a person to that job to ensure maximum performance and results.
- Makes fact-based decisions, sets priorities or chooses goals on the basis of calculated inputs and outputs (i.e., potential profit, return-on investment, EVA, or cost-benefit analysis).
- Measures and tracks key business results and processes against external best practices and assess improvement in these terms.
- Stands by decisions that benefit members/customers even if they are unpopular or impact short term performance.
- Defines and articulates strategies and changes based on their impact on customer/member satisfaction.
- Demonstrates primary commitment to member/customer needs (before other requirements), intervening and taking dramatic action as needed.
- Eliminates duplication and aligns systems across a market or service area to balance resources and ensure the delivery of quality member/customer service and care.
- Maintains a view of multiple complex internal and external variables and interrelationships that impact Kaiser Permanente.
- Uses organizational strategy as a framework for developing strategy for a particular market, service area or function.
- Consistently makes decisions recommendations and takes actions which fully support targeted strategic changes, thinking three (3) or more years out.
- Comment: Consultants make recommendations, operational managers make decisions.]]> Tue, 06 Mar 2012 14:00:00 GMT 2232689-Walnut-Creek-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) The Quality dept of Kaiser Permanente is looking for Sr. Consultant.
In this role you will be required to balance the ability to understand medical terminology, conduct chart reviews and abstractions, create, manage and interrupt data, organizing and facilitate committee meetings. Provides high quality and cost effective project management, management consulting, & analytic support services or technical expertise and has sole responsibility for large complex analytical projects.
Essential Functions:

- Leads, makes significant contributions, &/or provides technical leadership to high visibility projects to identify & resolve issues of strategic importance to the organization
- Interfaces regularly w/ senior management to produce timely & valuable results
- Sets the strategic direction of projects
- Determines goals & priorities w/ management team sponsors
- Establishes team membership & negotiates time commitments & resources
- Develops proposals for clients outlining proposed project structure, approach, & work plan
- Provides staff leadership to project teams, as well as manages work of outside consultants when needed
- Designs research plans for data gathering & analysis; participates significantly in interpreting analysis & developing action plans accordingly
- Produces or oversees development of written materials for senior executives & other key clients
- Plans & facilitates meetings
- Makes formal presentations to various senior level audiences
- Assists, as needed, in planning & coordinating w/ other ongoing teams & projects to maximize effectiveness
- Ability to read Medical charts and familiarity with Medical terminology.
- Participates in the development & management of the department, including coaching, recruiting, and conducting performance reviews for consultants/analysts, & other departmental activities


Qualifications:

Basic Qualifications:
- 5 or more years of experience in one of the technical areas required
- Bachelor's degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field
- Master's degree preferred
- Ability to determine the key business issues & develop appropriate action plans from multidisciplinary perspectives
- Ability to conduct & interpret quantitative/qualitative analysis
- Proven leadership skills in project management & consulting
- Must exhibit efficiency, collaboration, candor, openness, & results orientation
- Understanding of the operations of KP, health policy trends, & any applicable regulations related to the responsible technical area
- Must be able to work in a Labor/Management Partnership environment

Preferred Qualification:
- Advances Data Management Skills
- Advanced Access
- Advanced Excel
- Clarity, MIDAS, Health Connect, PIMD, SAS, SQL
- CPQH Certification
]]> Mon, 05 Mar 2012 14:00:00 GMT 2226683-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) HealthWorks Consulting & Customer Support
San Diego, CA


Kaiser Permanente is looking for a Consultant in San Diego for our HealthWorks, Consulting & Customer Support team. The position is a customer facing role, working in partnership with the sales and account management team to provide strategic engagements with targeted accounts around Workforce Health and Wellness. The Consultant will be responsible for the assessment, planning, implementation and evaluation ofcustomer worksite wellness programs.
Essential Functions:
- Provide consultation as the Workforce Wellness Subject Matter Expert (SME) to targeted customers in partnership with the Sales and Account Management (SAM) team for the San Diego Service Area and Southern Orange County, with a focus on large group and strategic clients.
- In partnership with the Sales and Account Management Team, provide book-of-business review at key points during the year, to identify targeted opportunities for Workforce Health engagement
- Provide consultation to brokers and consultants around workforce health.
- Conduct wellness presentations to customers and brokers.
- Conduct workforce wellness assessments and develop engagement plans for targeted customers
- Act as project lead for implementation and on-going project management, including follow-up items and status reporting at all levels.
- Provide support and act as a resource and wellness SME to internal stakeholders
- Manage joint HealthWorks efforts/events with S&AM and Medical groups.
- Keep current on wellness market trends and uses that knowledge to advance sales through innovative programming.
- Demonstrate expertise wellness area and understand assigned and cross functional areas.
- Accountable for tracking face-time metrics per goals
- Responsible for prioritizing workload and tracking metrics on customer engagement and program implementation
- Act as the HW liaison between business clients, Sales and Account Management, Product Management and technical staff
- Identifies and coordinates within other project managers and implements schedule deadlines as appropriate.
- Manages common resource demands.
- Participate in all departmental and KP trainings as directed
- Maintain a strong relationship with SAM team and service area leaders
- Demonstrate good rapport and relationship building with customers
- Maintains customer documentation and delivers reports as needed.
- Evaluates program(s) status periodically and annually on an operational basis.
- 30% travel mostly within state (San Diego, southern Orange County, and Burbank)and some out-of-state travel.


Qualifications:

Basic Qualifications:
- 5+ years of consulting or account management experience, preferably in HealthCare
- 2+ years of customer facing experience required
- Bachelor's Degree in Health Education, Public Health or related field preferred, or 4 additional years of equivalent experience
- Excellent communication skills both oral and written, with strong analytical and problem solving skills
- Ability to interface and work effectively with all functions and at all levels both in and outside of the organization
- Strong presentation skills, experience with PowerPoint
- Highly self-motivated, with excellent follow-up and follow-through skills
- Ability to prioritize workload and track multiple projects
- Maintain effective relationships and provide superior customer/broker service
- Professionalism, negotiations skills, flexibility, and diplomacy
- Ability to analyze, apply, interpret and communicate policies, procedures and regulations effectively
- Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, our members, customers, contracted providers, and vendors
Preferred Qualifications:
- Experience in consulting, design and implementation of employer-based Wellness Programs
- Masters degree in health-related field (MPH, MHA-) or business (MBA)
- 2+ years in a consulting role preferred
- A Wellness background- 2+ years experience with wellness programs
]]> Sun, 04 Mar 2012 14:00:00 GMT 2219404-San-Diego-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Defines & frames complex multi-dimensional strategic management issues & develops time tables/processes for decision making
- Translates needs, issues, & ideas into effective strategies & action plans
- Coordinates team/project activities & schedules
- Researches key business issues & directs the collecting & analyzing of quantitative & qualitative data
- Synthesizes analysis & identifies key findings
- Assists in the determination of goals & priorities with team, clients, or project management sponsors
- Establishes team membership & project participant
- Develops proposals for clients outlining proposed project structure, approach, & work plan
- Provides staff leadership to multi-disciplinary project teams, as well as manages work of outside consultants when used
- Formulates specific implementation plans & evaluates the effectiveness of actions/programs implemented
- Communicates results/recommendations to project sponsors
- Develops creative alternative solutions
- Recommends action steps to team and client
- Plans and facilitates meetings
- Makes formal presentations to various senior level audiences
- Transfers project team knowledge/tools to client
- Participates in the development and management of the department, including coaching, recruiting, conducting performance reviews for analysts, and other departmental activities


Qualifications:

Basic Qualifications:
- 4 or more years of related analytical &/or consulting experience required, healthcare experience preferred
- Bachelor's degree in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field, or equivalent related work experience required
- Master's degree preferred
- Specific expertise required as specified
- Ability to conduct & interpret quantitative/qualitative analysis
- Advanced computer skills & knowledge of data systems
- Effective communication, consulting, interpersonal, presentation, & project management skills
]]> Wed, 29 Feb 2012 14:00:00 GMT 1747410-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Consulting Manager II is responsible for a managerial consulting department, including managing its staff and budget.

Essential Functions:
- Leads multiple large-scale strategic management efforts designed to facilitate attainment of key organizational objectives.
- Provides leadership and expert consultation on management issues.
- Sets the overall direction of the practice to address key organizational issues.
- Staffs projects to ensure that teams are composed of individuals with appropriate skills and expertise.
- Ensures that client and organizational needs are met consistently.
- Collaborates with Consulting Managers to provide support to regional and SA leadership in the pursuit and attainment of organizational goals.
- Provides leadership in the development and dissemination of best practices across regional departments.
- Establishes effective working relationships with peers both internal and external to KP.
- Fosters a customer oriented work environment with emphasis on dedication to helping customers, respect for individuals, highest standards of quality, innovation, empowerment, and teamwork by developing and implementing policies and practices that reflect the vision of Kaiser Permanente.
- Manages and develops staff.
- Coaches and develops employees according to their strengths; creates a structure that will promote self-directed work.
- Manages department budget.

Secondary Functions:
- Oversee all imaging upload, storage and retrieval strategy, policy and projects.
- Enable successful imaging governance through program/project management processes and close collaboration and consultation with clinical, technical, business and IT partners.
- Develop regional roadmaps and ensure alignment across multiple stakeholders on overall program schedule, budget, and deliverables.
- Assure clinical workflows are understood and enhanced through technology solutions and that adoption across region is consistent.
- Provide direct management and operational leadership to technical support personnel.
- Support other projects and department leadership activities as assigned by Managing Director.

Qualifications:

Basic Qualifications:
- Substantial experience, typically seven or more years, three of which in health care consulting and project management.
- At least two years supervisory experience.
- Bachelor's degree or equivalent in Business Administration, Industrial Engineering, Operations Research, Public Health Administration, or other related field.
- Master's degree strongly preferred.
- Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives.
- Demonstrated ability to lead professionals through influence and collaboration.
- Proficient in team building, conflict resolution, group interaction, project management, and budget management.
- Demonstrated ability to define the strategy of and provide overall direction to a specified practice area.
- Excellent skills in complex analytic problem solving, project management, change management, and group process.
- Understanding of KP business and/or operations and competitors, and economic, social, and legal environment.
- Advanced computer skills and knowledge of data systems.

Preferred Qualifcations:
- Medical Imaging and/or Clinical Technology experience preferred.
- Demonstrated success in leading technology-driven development and implementation efforts preferred.
- Experience with program/project management preferred.
- Kaiser Permanente experience preferred.]]> Tue, 28 Feb 2012 14:00:00 GMT 2211203-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Collect, validate and analyze call center data, to build accurate annual, quarterly, monthly and daily forecasts for staffing, call volume, email, faxes, etc. using valid historical patterns, drivers and events modeling, using workforce management forecasting software, other analytic tools and spreadsheets where appropriate. Forecasts for future contact volumes and average handling times to form the basis for agent schedules, vacation plans and long term strategic plans.
- Analyze call center performance and review actual results against company objectives, campaigns and assumptions. Provide regular feedback to Senior Leadership and chart recommendations and changes as required. Perform actual vs. forecast variance analysis.
- Create a long-term staffing model for capacity planning to determine future growth needs. Partner with Senior Leadership to determine capacity requirements and constraints across facilities. Review forecast model and staffing plans on a regular basis for data validation and address any changing operational needs or business rules.
- Oversee, maintain, and update the workforce management tool with statistical data (i.e. volume distribution, call handle time distribution, shrinkages, forecasting and scheduling scenarios) to ensure accurate forecasts and administer individual access rights.
- Serve as the workforce management subject matter expert for other departments, internal customers and workforce management team members. Assist with training of staff on Workforce Management policies and procedures.

Qualifications:

Basic Qualifications:
- Bachelor's Degree in Business Administration or related field, or 4 years equivalent experience in lieu of degree.
- Minimum of 7 years previous experience with forecasting and analysis utilizing Aspect/eWFM, TCS, Verint/Blue Pumpkin, or related software.
- Experience in a multi-skill, multi-site call/contact center operation is required.
- Highly proficient in the use of MS Excel.
- Experience with databases and/or data manipulation.
- Must be highly self-motivated, multi-task oriented team member with ability to manage tasks to completion within established timeframes.
- Highly organized with demonstrated organizational, analytical, communication and trouble-shooting skills.
- High degree of accuracy and ability to check one's own work.
- Willingness to work in a labor management partnership environment.

Preferred Qualifications:
-9+ years experience with forecasting and analysis utilizing Aspect/eWFM, TCS, Verint/Blue Pumpkin, or related software.]]> Tue, 28 Feb 2012 14:00:00 GMT 2089966-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Provides high quality and cost effective project management, consulting, analytic support or technical expertise for revenue cycle projects. May have sole responsibility for delivery of some projects. Maintains strong relationship with clients, senior management and other project stakeholders. Develops and manages business cases, workplans and necessary project documentation. Ensures that delivery commitments are met, projects are staffed appropriately and expectations are met. Responsible for coordinating business resources such as, subject matter experts (SMEs), trainers, user acceptance testers, etc. Collaborates with IT partners on the execution, monitoring, and control of the projects which includes timelines, status reports and forecasts.
Designs plans for data gathering and analysis, participates in requirements gatherings, solution design and delivery. Develops project status documents / presentations and dashboards. Plans and facilitates meetings. Identifies project dependencies, issues for escalation and alternative solutions. Addresses opportunities for process improvements and influencing change. Assists as needed in planning and coordinating with other ongoing teams and projects to maximize effectiveness.


Qualifications:

Education/License/Certification:
4 year degree or equivalent experience in Business Administration, Health Care Administration, Engineering, Finance, or other related field. PMP Certification preferred.
Qualifications:
10+ years of experience; to include 3+ years in a consulting role Understanding of revenue cycle processes and best practices, including Enrollment, Scheduling, Pre-registration, Registration, Admitting, Financial Counseling, Charge Master, Coding, Charge Capture, Billing, Collections, Bad Debt, Payment Processing, Denial Management, Revenue Recognition and Accounts Receivable Finance Operations.
Demonstrated ability to determine key business issues & develop appropriate action plans from multidisciplinary perspectives
Demonstrated ability to lead professionals through influence & collaboration
Proficiency in team building, conflict resolution, group interaction, project management, & budget management
Demonstrated ability to identify solutions and independently manage projects
Excellent analytical problem solving, project management and change management capabilities
Excellent written and verbal communication skills
Ability to interact with diverse groups at all levels of the organization
Computer skills to include Microsoft Word, Excel, PowerPoint, Project, Access and Visio
]]> Mon, 27 Feb 2012 14:00:00 GMT 1884080-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
Leads, makes significant contributions, and/or organizes high visibility projects to identify and resolve issues of strategic importance to the Labor & Trust Department and to the organization. Interfaces regularly with management to produce timely and valuable results.
Develops, organizes, prepares and presents project status and information to senior management across organization regions and departments. Identifies key points and issues for senior leadership. Plans and facilitates meetings. Makes formal presentations to various senior level audiences.
Assists in setting the strategic direction of projects, determining goals and priorities with management team sponsors, establishing team membership and negotiating time commitments and resources.
Provides leadership to multi-disciplinary project teams, as well as manages work of outside consultants when used.
Assists, as needed, in planning and coordinating with other ongoing teams and projects to maximize effectiveness. Supports department initiatives in leadership, consulting and organizing capacities. Leads program development efforts. Create tools and department documents as needed.
Plans and implements projects within budgetary guidelines and utilizing appropriate resources.
Represents the Labor & Trust Department on program task forces, work groups and projects. Demonstrates departmental value to the organization.
Contributes ideas, processes and tools to assist Labor & Trust department in meeting annual performance, human resource and financial goals.
Acts as Labor & Trust liaison to program departments or regions for specific projects or tasks.


Qualifications:

Basic Qualifications:

Bachelors Degree in Business/Health Care Administration or related discipline
5+ years of experience in consulting or similar type of positions required
Excellent interpersonal, communication (written and oral), and collaboration skills
Exceptional strategic and innovative thinking, and analytical skills
Ability to develop and execute project plans, bringing projects/initiatives to completion
Ability to influence and lead
Must be able to work independently as well as in a team setting

Preferred Qualifications:
Labor & Trust experience preferred
In-depth knowledge of health care industry and understanding of current/future trends preferred.]]> Sun, 26 Feb 2012 14:00:00 GMT 2203287-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
Provides Managerial responsibility across several teams including Regional Vendor Credentialing and LMP clerical personnel. Responsibilities include recruitment, hiring, training and employee reviews and evaluations.
Coordinates Business Process Improvement initiatives across Procurement & Supply Operations department for Regional Contracting, Vendor Credentialing, Supplier Diversity, Product Recalls, National Nutrition, Business Continuity and Threat Assessment.
Formulates moderately complex strategies consistent with the business functional areas.
Develops & maintains departmental performance metrics aligned with organizational missions and goals
Coordinates and develops moderately complex plans that focus on results and attainment of outcomes

Qualifications:

Basic Qualifications:
- Twoplus years of management experience (which may include matrixed experience) and fiveplus years of process and/or project management, consulting, or related business experience.
- Fouryear degree or equivalent experience required.
- Management experience in a Procurement, Materials Management, Supply Chain or equivalent experiencestrongly preferred.
- Graduate degree in a business or management discipline preferred.
- Knowledge of process management/improvement, methodologies preferred.
]]> Sun, 26 Feb 2012 14:00:00 GMT 2203278-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Provides direct project leadership for one to three projects simultaneously
- Works w/ project teams to ensure projects meet quality, time & budget requirements
- Works w/ executive leadership in defining the scope of work, objectives, deliverables, & timeframes of projects
- Projects & consulting engagements focus on large-scale performance improvement processes in quality, service, & efficiency of local & region wide hospital & health plan operations
- Primarily, projects will involve the implementation of Performance Excellence strategy w/ emphasis on accelerating Performance Excellence priorities & organizational transformation using performance improvement methodologies & approaches
- Addresses strategic issues specifically related to operational performance that span multiple topics & functional areas
- Leads & drives team to conduct & present rigorous analysis, recommendations & execution to accelerate actions around Performance Excellence priorities
- Recommendations would include addressing key performance gaps or establish best practices implemented in the Northern California Medical Centers
- Ensures team members write & present well-structured analyses & recommendations that influence & persuade clients including difficult audiences to achieve desired outcomes
- Presents Performance Excellence recommendations & outcomes to senior clients in forums such as the Northern California Leadership Team or Joint Operations Leadership Team
- Effectively facilitates group meetings to drive decisions or alignment among a diverse group
- Establishes trusted partner relationship as the primary interface between project team & clients such as key regional owners of Performance Excellence initiatives, Medical Center leadership (e.g. Area Managers) & Northern California regional leadership team
- Acts as an effective advisor of key issues, goals, & trends in at least one functional area to business owners
- Acts as a leader to align teams & business partners in transformational efforts (e.g. Throughput, Preventing Harm) to ensure performance goals are met across the region in an efficient way


Qualifications:

Basic Qualifications:
- 6 or more years of work experience preferably in health care or master's degree in Business Administration, Public Health or equivalent w/ 4 years of consulting experience
- Bachelor's degree or equivalent
- Master's degree in Business Administration, Public Health or equivalent preferred
- Ability to effectively oversee multiple projects simultaneously as well as manage large teams to deliver results within timeframes
- High level of operational thinking & expertise w/ either: the ability to analyze & understand hospital operations quickly to become a trusted advisor or demonstrate in depth knowledge of hospital operations based on past-experience e.g. hospital throughput including use of appropriate techniques & methodologies to improve throughput performance, operations across the entire continuum of care, clinical quality, & patient safety
- Must be results driven in order to drive quantifiable results throughout Kaiser Permanente medical centers
- Strong verbal & written communication & presentation skills to senior leaders in order to influence & persuade to achieve desired outcomes
- Strong interpersonal skills to gain effectively trust & respect from senior leaders
- Must demonstrate ability to cultivate a strong network within Kaiser Permanente to gain support from senior leaders towards achieving organizational goals
- Skills in facilitating meetings
- Strong skills & experience in solving complex problems & developing actionable recommendations
- Competencies & skills as specified to perform effectively the duties of the job
- Must be able to work in a Labor/Management Partnership environment
]]> Thu, 23 Feb 2012 14:00:00 GMT 2115207-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Business Consultant - Strategic Accounts
Oakland, CA

Kaiser Permanente is seeking a Business Consultant. This position will be a part of the Strategic Accounts team. The position is responsible for analysis/evaluation of business and/or system process and functional requirements, development of business cases, client support during system development and implementation, development and maintenance of service level agreements. Develops relationships with upstream and downstream business partners. Develops/maintains and changes business processes, and understands the business processes of assigned partners and how they relate to our functional areas. Develops and recommends changes to business processes.
Essential Functions:
- Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
- Uses professional concepts in accordance with company objectives to solve complex problems in creative and effective ways.
- This job is the fully-qualified, career-oriented, journey-level position.
- Demonstrates expertise in functional area business processes and understands assigned and cross functional areas.
- Independently initiates, identifies and coordinates the analysis of complex client needs in project areas such as: new/existing business operating models, innovative approaches to solutions support, market research of emerging or available product functionality and operational readiness assessment.
- Identifies opportunities for increasing business efficiency through improved manual and automated process systems.
- Coordinates the development of comprehensive business cases with cost, service, and benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions.
- Accountable for tracking and/or monitor and report for senior mgmt the results of actualization of benefits.
- Plans, coordinates and conducts the analysis of client business processes and functional requirements and the preparation of appropriate documentation to communicate and validate the information.
- Develops cross-initiative integration plans.
- Identifies other initiatives that exist and ensures that efforts are not duplicated.
- Supports a variety of applications.
- Consults on the integration of application systems into the work environment, regarding their operational and training implications.
- Acts as project lead in the coordination of solution development and the implementation of the final product/service.
- Acts as a liaison between business clients and technical staff and/or with development staff throughout the development life cycle.
- May develop project plans.
- Identifies and coordinates within other project managers and implements schedule deadlines as appropriate.
- Manages common resource demands.
- Provides on-going project management and status reporting at all levels.
- Responsibilities impact the achievement of key functional and/or KP objectives that have direct and significant business impact.
- Contributes to the development of the department's objectives.
- Erroneous decisions or recommendations would normally result in the inability to reach functional objectives and negatively affects expenditures and resources
- Chooses, recommends, creates and/or adopts techniques, standards and methodologies to apply.
- Makes recommendations for improvements to KP standards/methodologies.
- Uses commonalities/differences among team members' goals, values, and problem-solving styles to generate multiple alternatives in leading group to achieve a result.
- Uses experts or third parties to influence the outcomes or events around them. Solicits the involvement of the people who will be affected by a decision in order to gain their ownership.
- Assume other duties as directed.

Qualifications:

Basic Qualifications:
- Total of five (5) to seven (7) years, to include two (2) or more years in a consulting role.
- Five (5) years of experience in healthcare environment or five (5) plus years of experience working in a department relevant to the current posting.
- Bachelor's degree in business/health care administration or related discipline.
- Preferred certification or advanced qualification by third party association that matches the function or field applicable to the business discipline
- May establish cross-functional task forces.
- Thorough knowledge of platforms of the assigned functional area and multi-area functionality based on assignment.
- Maintains current knowledge of application systems, interfaces, reporting processes, and data capture.
- May support a variety of applications/process.
- Coordinates ongoing application support with the various technical areas to ensure continued application/process usage and success.
- Maintains current knowledge on health care industry, regulations, and KP business strategies.
- Develops test plans.
- Provides product/process expertise to client groups, delivers presentations, demonstrations and training for application systems.
- Coordinates installation and first-use of new applications/process.
- May provide specialized support to a specific business area.
- Serves as a single point of contact for the resolution of client issues.
- Thinks of ways to improve results, communicates these to supervisor, peers and team members.
- Drives excellence through continued learning and strengthening of expertise.
- Makes needed changes to address performance problems or take advantage of opportunities.
- Seeks ways to reduce variation in systems and processes to improve consistency and reliability, directly impacting performance and member/customer service.
- Keeps individuals and team focused on specific and measurable performance goals and monitors performance publicly against clear standards.
- Prioritizes project work to meet member/customer needs.
- Takes initiative to alter normal procedures to meet specific member/customer needs
- Stands by decisions that benefit members/customers even if they are unpopular or impact short term performance.
- Continually monitors quality of service across functions and systems.]]> Sun, 19 Feb 2012 14:00:00 GMT 2183099-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Demonstrates an understanding of functional area business processes across cross functional areas
- Directs/conducts/documents the analysis of current business processes and functional requirements
- Has experience in being a thought leader to the business in designing to-be processes and requirements.
- Collaborates with functional/departmental team members, lines of business and KPIT to define, design and deliver strategic solutions to meet critical business needs.
- Ability to understand and coordinate Information Technology technical work.
- Working knowledge of application interfaces and ability to analyze data mapping from system to system.
- Researches, analyzes and implements best practice business processes and solutions.
- Prepares appropriate documentation to communicate and validate information
- Acts as a liaison between IT/vendor and business.
- Manages the enhancements/defects list and facilitates governance meetings for prioritization of this list
- Facilitates business benefits documentation for business case preparation
- Manages roadmap of system enhancement needs across multiple releases.
- Manages test case preparation work for User Acceptance Testing
- Acts as Subject Matter Expert (SME) to development and testing teams.
- Acts as a thought leader to the business in making recommendations alternate options and recommendation for issues/situations.
- Trains the end users in system enhancements.
- Demonstrates an excellent communication skills
- Acts as Subject Matter Expert (SME)in defects and incident triaging
- Interacts regularly with senior and executive levels on matters concerning several functional areas and/or business partners.


Qualifications:

Minimum Qualifications:
- Bachelors Degree in Health Care Administration or related field OR four years of equivalent work experience
- Minimum of 10 years experience in business analysis/Consulting role writing business requirements and business processes with 5 years of working with IT applications.
- Strong analytic skills and knowledge of information technologies especially database technology.
- Influences multiple cross-functional and/or multiple cross divisional task forces to identify and document functional requirements, workflow, information sources and system/process specifications
- Provides subject matter expertise to cross-divisional, common business areas.
- Makes recommendations regarding business strategy and policy development.
- Good knowledge of the system development life cycle & system & application program development technology alternatives.
- Excellent analytical ability & interpersonal skills to communicate effectively w/ clients & other IT staff.
- Ability to create process flows and complex Visio graphics.
- Good project management skills.
- Sets and works to meet challenging goals that will improve performance of project team or organization unit.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Requirements:
- Experience with Broker Administration, CRM, Marketing or Sales Operations.
- Experience supporting Kaiser Permanente's sales applications a plus.
- Extensive knowledge of KP's production environment.
- 3 years of experience in data analysis
- Knowledge of SQL a plus
- Good knowledge of KP's production environment
- Ability to interface effectively with all levels and across organizational lines, including business units.
- Coordinate necessary system and process changes within managed applications to facilitate transformation to a more complex workflow, data driven environment.
]]> Wed, 15 Feb 2012 14:00:00 GMT 2175950-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Under general direction, provides leadership to two or more Project Managers. Ensures strategic direction of projects are in line with organizational business plan. Ensures various project teams provide high quality and cost effective project management, analytic support services and technical expertise. May also manage a team committed to achieving specified goals of a highly visible, complex and multi-faceted project. This is the third job in a three level Project Manager Ladder. At this level, the Project Manager is responsible for providing leadership to lower level Project Managers. This position works on problems of complex and diverse scope where analysis of data requires in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within broadly defined policies in developing methods and techniques for obtaining results.
Essential Functions:
- Provides leadership to two or more Project Managers.
- Facilitates resolution of major problems encountered by Project Managers.
- Works with senior management to negotiate major revisions in time commitment and resource allocation.
- Ensures strategic directions of projects are in line with organizational business plan.
- Provides general oversight, leadership and technical direction.
- Provides leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of projects.
- Coaches and mentors Project Managers; motivates them to maintain a consistent level of excellence in project management and outcomes.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Eight (8) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Proven ability to determine key business issues and develop effective action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Excellent leadership, project management, and consulting skills.
- Excellent verbal and written communication skills and interpersonal skills.


Preferred Qualifications:
- Experience with workforce and training programs, managing committees and subcommittees. Also working with labor/management partnersand grant support.
- Computerproficiencywith advancedMS Word, Excel, PowerPoint and Access.


Notes:
- Will manage Regional and Medical Center Workforce development programs.]]> Mon, 23 Jan 2012 14:00:00 GMT 2118290-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Program Manager II
Burbank or Oakland, CA


Kaiser Permanente is looking for a Program Manager II in the Business Transformation Services team.

Essential Functions:

- Program Leadership and Management: Successful track record of leading moderately complex workstreams within a program, and moderately complex organizational Initiatives. Deep understanding of program and project management methodology; ability to negotiate, and work effectively under tight timelines to meet project and/or program goals. This individual will have extensive hands-on experience leading a variety of mid to large moderately complex initiatives or worksteams, having significant program impact.

- Excellent Communication and Influencing Skills: S/he will be persuasive, fact based, credible with excellent interpersonal skills. Track record of consulting with senior Program Leaders and Managers to make difficult program decisions, and obtaining consensus with stakeholders and clients. This individual must work collaboratively with internal leaders, staff, business partners and vendors. Excellent organizational management with the ability to achieve strategic objectives.

- Team Building and Development: The successful candidate will have managed and developed a strong team of staff,/project managers. This individual will be able to understand their team's strengths and weaknesses in an attempt to consistently provide support to develop their skills, while serving as a coach and mentor.

- Other Key Skills:
Analytical and critical thinking
Problem solving and sound business judgment
Strategy development
IT Systems knowledge
HealthCare/Operations experience
Knowledge about operational controls and customer service improvements
Knowledge about planning, developing and delivering training as a result of operational changes and/or impacts resulting from Program implementation
Knowledge about e-document and online printing and data archival solutions preferred
Knowledge about Healthcare Claims processes and operations a plus.


There is up to 50% travel within California (with occasional out of state travel) for this position.


Qualifications:

Basic Qualifications:
- 5+ years program management experience in a health care setting
- Bachelor's degree or equivalent in health care, business administration, or related field required or 4 years of related work experience
Preferred Qualifications:
- Consulting experience
- Working knowledge of health care reform
]]> Fri, 13 Jan 2012 14:00:00 GMT 2092822-Los-Angeles-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Develops strategic planning capabilities for assigned geographic area to further advance the organization's mission, vision and strategy.
- Directs and advises on the development and implementation of delivery system strategies for membership growth, financial soundness, member satisfaction in quality and service while ensuring that key organizational goals and regulatory requirements are met.Develops facilities strategy based on overarching delivery system strategy.
- This includes Strategic Delivery System Planning, Capital Planning and Inpatient, Ambulatory Service Delivery Planning for assigned geographic market and regionwide services.
- Participates in facility Master Planning with local area management.
- Provides strategic leadership and consultation on the design, development and implementation of the regionwide delivery system strategy for capital and service line business plans.
- Informs Area and Regional leadership in decision-making and resource allocation. Supports local accountability for creating value with capital resources and regional accountability for maintaining a balanced portfolio.
- Supports efforts in managing and utilizing resources for superior quality and value for members.
- Influences stakeholders to create maximum value for local communities.
- Ensures application of facilities planning tools, policies and guidelines to ensure responsible use of capital and compliance with regulatory rules and requirements.
- Promotes the value of using disciplined planning, application of relevant trends, environmental and competitive assessments and other planning related tools and processes.
- Develops and updates the capital plan.
- Collaborates with regional team on region-wide, annual updates and reforecasts of the capital plan. Ensures appropriate prioritization of capital spending.
- Leads the development of business cases ensuring well-structured problem solving and the application of consistent analytic rigor, standards and discipline.
- Provides expertise on factors affecting healthcare such as social, demographic, political, economic, regulatory and competitive consumer trends.
- Identifies opportunities to expand services, increase volume and develop markets and programs to expand local presence.
- Addresses obstacles to maximize results.
- Forecasts demand for services and facilities.
- Interfaces with marketing, clinical technology and plant maintenance and renovation in strategizing growth of KFH/HP.
- Manages and mentors local and regional project teams on strategic and analytical projects.
- Hires, trains and manages staff.

Qualifications:

Basic Qualifications:
- Ten (10) + years in health care or business management, planning, operations or finance.
- Prior experience that demonstrates successful management of complex, multi-faceted, highly visible health care projects.
- Bachelor's degree in business, public health or other related field.
- Proven project management, strategic planning and consulting skills.
- Political savvy and strong emotional intelligence.
- Ability to advise/influence senior leaders and staff at all levels of the organization.
- Ability to build consensus; demonstrates collaborative management style.
- Exceptional problem solving skills and ability to synthesize qualitative and quantitative findings into succinct and persuasive reports for leadership.
- Excellent written and oral communication skills.
- Demonstrates customer service focus in communications, decisions and actions.
- High energy, self-motivated, able to quickly adapt and works well in a team environment and individually.

Preferred Experience:
- Six (6) + years of management experience directly managing and developing staff preferred.
- MBA or health care management masters preferred.
]]> Wed, 11 Jan 2012 14:00:00 GMT 2089918-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects.
- Sets strategic direction of projects.
- Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
- Designs processes to address identified problems.
- Establishes team membership and negotiates time commitments and resource allocation.
- Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver and facilitator.
- Cultivates and reinforces appropriate group values, norms and behaviors.
- Provides guidance to team on performance and productivity issues.
- Designs research plans for data gathering and analysis.
- Actively participates or may lead in analyzing data and developing recommendations and action plans.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of project.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Secondary Functions:
-Experience with workflow analysis and redesign, translating business workflow into system requirements.
-Knowledge of Kaiser Permanente's systems and operations, including KP HealthConnect (EPIC).
- Serve as primary contact and resource for multiple clinical projects, which primarily relate to clinical systems implementation and workflow redesign.
- Understand standard workflows for assigned departments
- Partner with department leaders to identify and prioritize potential projects, work with business partners to lay out a frame work for the project, and propose well thought-out business cases to department leadership.
- Partner with department leaders to identify workflows and utilization of electronic clinical systems that may have potential issues or be inherently difficult. Work with business partners to lay out frame work for a solution, and propose well thought-out business cases to department &/or medical center leadership
- Serve as resource for counterpart Project Managers for implementation or integration of projects they own, into assigned departments
- Manages several multi-layered projects that roll into large scale initiatives.
- Responsible for all aspects of the implementation of clinical systems and workflow redesign projects involving department or cross-functional teams from the design process through a finished state for internal customers.


Qualifications:

Basic Qualifications:
- Five (5) plus years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Bachelor's degree or equivalent in business administration, health care administration, operations research, public health administration or other related field.
- Masters degree or clinical licenses (RN, MD, etc.) preferred.
- Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Effective leadership, project management and consulting skills.
- Excellent verbal and written communication skills.
- Effective interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.]]> Thu, 05 Jan 2012 14:00:00 GMT 2076852-Roseville-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Essential Functions:
- Serves as the content expert of the responsible technical area & provides technical assistance & advice
- Provides leadership & expert consultation on the design, development, & implementation of programs related to the expertise area
- Expected to lead precedent-setting projects, never done before in the department, facility, CA Division, service area or region
- May lead a group of consultants, analysts, or programmers focused on the delivery of related service/products
- Acts as a liaison w/ applicable government agencies, regulatory agencies, other organizations & the media
- Provides leadership & direction in accordance w/ the overall strategic direction of the department, facility, CA Division, service area or region
- Ensures that reports & information are accurate, timely, & consistent, & that they satisfy the clients' needs

Secondary Functions:
This position will oversee the strategy and analytics of primary and subspecialty access for the facility in association with the Assistant Physician in Chief for access. This position will work in conjunction with the Controller's office analytic team to align strategy and operations in the areas of access and finance.


Qualifications:

Basic Qualifications:
- Minimum ten (10)years of experience in one of the technical areas required
- Bachelor's degree or four (4) years of equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field
- Master's degree preferred
- Proven leadership skills in project management & consulting
- Must exhibit efficiency, collaboration, candor, openness, & results orientation
- Understanding of the operations of KP, health policy trends, & any applicable regulations related to the responsible technical area
- Ability to determine the key business issues & develop appropriate action plans from multidisciplinary perspectives
- Ability to lead professionals through influence & collaboration
- Ability to conduct & interpret quantitative/qualitative analysis
- Must be able to work in a Labor/Management Partnership environment

Preferred Qualifications:
- Experience with managing outpatient clinical access.
]]> Mon, 02 Jan 2012 14:00:00 GMT 2068656-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
Care Delivery Strategy Development (~60%-75%)
- Serve as the business content expert to optimize the integration of care delivery that may involve non-traditional third party provider relationships for KP. Actively search/research solutions in the marketplace to address organizational goals and strategic needs to improve quality, increase customer satisfaction, and improve financial performance.
- Provide staff leadership and consultation on the assessment, design, and development of integrated care delivery with a focus on third party relationships. Serve as a trusted advisor to executive leadership. Interface with Regional Presidents and EMDs.Lead internal teams of analysts, consultants, managers, and content experts. Generate engagements that build on existing care delivery strategy work.
- Lead precedent-setting relationships, by defining and framing complex issues and translating needs, issues/risks, and ideas into effective strategies and action plans. Assess multi-faceted, issues/risks and propose alternatives; lead collective problem solving and foster interactions to lead groups through problem solving. Influence SMEs and functional leaders to explore new opportunities and/or leverage KP's capabilities.
- Oversee and direct analytical and project management in support of strategic relationships. Synthesize key issues, findings, and recommendations in written and verbal communications. Develop project plan and timeline as well as the internal and external coordination of team. Identify resource needs and obtain appropriate approvals/funding.Ensure reports and information are accurate, timely and consistent, and meet expectations.Facilitate steering committee discussions/presentations.
- Evaluate the effectiveness of the care delivery strategy pursued both in the near-term and long-term.
Transactions (~25%-40%) -
- In support of integrated care delivery optimization, vet transaction opportunities for strategic relevance/alignment and organizational need. Work with leaders in assessing transaction targets and viability/risks with KP. Oversee and direct analyses/modeling that evaluate the fiscal and operational viability of opportunities.
- Provide staff leadership and consultation on transaction terms. Member of negotiation team responsible for providing creative/alternative terms, managing issues and organizing the negotiation sessions.
- Oversee and direct transactional support (legal review, approval coordination, funds disbursement). Direct due diligence process for KP including consolidation of diligence findings and assessment of their impact on transaction terms.Develop project plans and timelines as well as the internal coordination. Synthesize key issues in written and verbal communications based on specific audiences/needs. Ensure reports and information are accurate, timely and consistent, and that they meet senior management needs.
- Formulate specific implementation/transition plans and evaluate the effectiveness of plan and transaction both in the near-term and long-term.


Qualifications:

Basic Qualifications:
- Bachelor's degree in Business Administration, Public Health, Finance, Economics, or related field.MBA, MPH or other advanced degree preferred.
- Minimum of 7 years of professional experience in corporate business development, merger & acquisition/transactions, strategy, provider contracting, health care product management, or consulting.
- Minimum of 10 years of professional experience in Healthcare required.
- Knowledge of provider contracting terms and common issues.
- Ability to independently define, structure, and execute complex analytical exercises.Possess solid problem solving and critical thinking skills.
- Ability to structure projects with uncertain (or yet to defined) outcomes.
- Ability to manage ambiguity.
-Strong business acumen.
- Proven excellent project management skills with the ability to effectively manage multiple tasks simultaneously.
- Highly accomplished verbal and written communication skills and the ability to tailor messages to respective audiences.
- Proven experience in the ability to effectively work with all levels of the organization from executive leadership to medical center personnel and administrative level employees.Understanding of KP business processes and Medical Center operations is desirable.Internal KP candidate highly preferred.
- Possess strong interpersonal skills working with clinical professionals and staff.Ability to build and establish solid working relationships.Ability to understand and operate within a complex organization and a consensus based culture.
- Experience in working both independently and in teams.
-Availability for national travel 15-35% of time (variable).
]]> Wed, 28 Dec 2011 14:00:00 GMT 2061946-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)
Essential Functions:
- Provides strategic direction for multiple complex projects in support of TPMG strategic initiatives and goals.
- Projects are often undefined, span multiple initiatives and are not limited to one functional area.
- Works through conferred authority from the sponsoring executive, as well as personal influence to ensure that agreed upon objectives are met.
- Ensures that necessary action plans and deliverables are completed in a timely, cost effective, operationally effective manner.
- Works with senior leadership and key stakeholders to define goals and priorities.
- Develops business cases including outlining project structure, project budget, resource requirements, project approach and work plan.
- Provides analysis, consultation, gap assessment and recommendations for projects.
- May apply process improvement methods and tools to improve and/or redesign organizational business processes.
- Eliminates/addresses barriers (resource, staffing, political) impeding the successful completion of project activities.
- Oversees project budgets ensuring that appropriate action is taken to address budget variances.
- May be directly responsible for leading a group of consultants, project managers and analysts focused on the delivery of services within the responsible department/unit. May be responsible for an operating area(s).
- In the absence of the AMGA, may assume the AMGA role and oversee day-to-day operations of assigned area(s).

Qualifications:

Basic Qualifications:
- Extensive experience in process redesign, consulting and project management (usually 5+ years).
- Demonstrated experience in strategic planning or new business strategies.
- Significant management experience (usually 5+ years) strongly preferred.
- Experience working in healthcare environment preferred.
- Bachelors Degree required.
- Masters Degree preferred.
- Proven leadership skills in project management and consulting, especially on highly visible, politically sensitive issues.
- Excellent skills in complex analytic problem solving, project management, change management and group process.
- Extensive experience with curriculum development for physician leadership development
- Extensive experience in coaching and mentoring physicians
- Knowledge of The Joint Commission, and other local, state, federal regulations.
- Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
- Demonstrated knowledge in coaching and mentoring physicians for leadership roles.
- Demonstrated strong interpersonal communication skills
]]> Wed, 07 Dec 2011 14:00:00 GMT 2013880-Oakland-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT) Under general direction, provides leadership to two or more Project Managers. Ensures strategic direction of projects are in line with organizational business plan. Ensures various project teams provide high quality and cost effective project management, analytic support services and technical expertise. May also manage a team committed to achieving specified goals of a highly visible, complex and multi-faceted project. This is the third job in a three level Project Manager Ladder. At this level, the Project Manager is responsible for providing leadership to lower level Project Managers. This position works on problems of complex and diverse scope where analysis of data requires in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within broadly defined policies in developing methods and techniques for obtaining results.
Essential Functions:
- Provides leadership to two or more Project Managers.
- Facilitates resolution of major problems encountered by Project Managers.
- Works with senior management to negotiate major revisions in time commitment and resource allocation.
- Ensures strategic directions of projects are in line with organizational business plan.
- Provides general oversight, leadership and technical direction.
- Provides leadership to multi-disciplinary teams, as well as manages work of outside consultants.
- Motivates team members and facilitates team meetings.
- Acts as liaison, problem solver, and facilitator.
- Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices.
- Plans and facilitates meetings.
- Makes formal presentations to various senior level audiences.
- Establishes procedures regarding implementation of project outcome.
- Assesses project impact on workforce.
- May include developing training program for different levels of audiences.
- Establishes effective professional business relationships with all levels of management.
- Instructs and educates on all aspects of projects.
- Coaches and mentors Project Managers; motivates them to maintain a consistent level of excellence in project management and outcomes.
- May develop and manage a department, including recruiting, coaching, performance evaluation of staff.

Qualifications:

Basic Qualifications:
- Bachelor's Degree or four (4) years of equivalent work experience in Business Administration, Health Care Administration, Operations Research, Public Health Administration, or other related field.
- Master's Degree or clinical licenses (RN, MD, etc.) strongly preferred.
- Eight (8)+ years of progressive experience in specified technical area.
- Project management experience in health care preferred.
- Proven ability to determine key business issues and develop effective action plans from multi-disciplinary perspectives.
- Demonstrated ability to conduct and interpret quantitative and qualitative analyses.
- Excellent leadership, project management, and consulting skills.
- Excellent verbal and written communication skills and interpersonal skills.
- Must be able to work in a Labor/Management Partnership environment.


Notes:
- PR# MT-1292
- Work schedule to vary as required.]]> Thu, 01 Dec 2011 14:00:00 GMT 1997097-California-Consulting-Services,-Project-Management,-and-Program-Management-(Non-IT)